Texell Credit Union

Photo of Texell Credit Union

Located in Houston, Texas

Address: 3314 S 31st St, Temple, TX 76502, United States

Phone: +1 254-773-1604

Rating: 4.6

Services

  • Drive-through
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Cash advance

Categories

  • Credit union
  • ATM
  • Bank
  • Federal credit union
  • Mortgage lender

Photos

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Comments

  • Review 1 (2025-01-16 - Rating: 5)

    I worked with Calder and Bianca to secure an auto loan last month. They made the process as easy as one could hope for. I havent had an experience that compares with the level of service they provided me. They were highly efficient, made things crystal clear, and turned the loan around in twenty-four hours. I highly recommend them and the team at Texell as this type of service is a reflection of the associates there, their leadership, and the way they manage the business. Thank you, Texell!

  • Review 2 (2025-01-15 - Rating: 5)

    I wanted to give great “credit” to Luis at this location. He displayed a very kind and enjoyable character throughout our conversation, was very knowledgeable and helped me understand more about upgrading my credit card.I explained that I wasn’t all that educated when it came to credit, or the credit card in question and he explained it very well. He even helped me understand a bit about credit building strategy! Again showing great understanding of the business he works in.I’m glad I had a chance to work with him and I’m looking forward to hopefully working with (as of the time of this post) the only Luis at this temple location.

  • Review 3 (2025-02-25 - Rating: 5)

    I stopped in to make my annual Im still alive transaction. (Needed if accounts are not regularly accessed).Jessica was great - friendly and very knowledgeable. She Answered my questions and offered helpful suggestions to address my particular concerns. Thanks, Jessica!

  • Review 4 (2025-02-20 - Rating: 5)

    Abigail, at Texell Credit Union on 31st Street is so professional. I was in a frazzled state and her calm and pleasant demeanor helped me do the same. She completed my transaction quickly and thoroughly answering my questions with assurance. Thank you Abigail!

  • Review 5 (2025-02-06 - Rating: 5)

    The staff at the Texell in downtown Temple are awesome! There were many that helped us and we can’t remember all the names but Zulia, the branch manager was so helpful and the receptionist up front was fantastic and an assistant branch manager that was subbing in the branch when we were there was terrific as well! We would highly recommend those ladies and this Texell branch!

  • Review 6 (2025-02-26 - Rating: 5)

    We were greeted with a smile and friendly greeting. The whole experience was very good and the girl helping us was very friendly and helpful.

  • Review 7 (2024-11-23 - Rating: 5)

    Walked in to texell to open an account and was helped by Corey. He was very knowledgeable, friendly, and all around easy going guy. Thanks Corey for the ultimate experience. A+ service and would recommend 100%

  • Review 8 (2025-02-13 - Rating: 5)

    Cory was great. Very knowledgeable and very aware of our needs. Super great customer service. Cory took time for us and we appreciated that.

  • Review 9 (2024-11-13 - Rating: 5)

    I have been very pleased with Texell Credit Union. They have definitely provided all my banking information and services. Thank you 😊 Texell.

  • Review 10 (2024-11-26 - Rating: 5)

    Always a pleasure to do business here. Best rates available for loans, and the tellers are always friendly. No fee checking is awesome!

  • Review 11 (2025-02-13 - Rating: 5)

    I have had great experiences with Texell. I have been treated fairly and have had no issues with my money needs.

  • Review 12 (2024-08-27 - Rating: 5)

    Best Bank Ever! I have been with them for over 15 years & i have gotten alot of my family & friends to switch to Texell, they are all just as happy & content as i am!

  • Review 13 (2025-02-20 - Rating: 5)

    Friendly, personal service. The best place to bank in Temple!

  • Review 14 (2024-12-10 - Rating: 5)

    This is a great place to bank. I have never regretted moving my accounts to Texell.

  • Review 15 (2024-10-21 - Rating: 5)

    Ive been a customer hear for over 30 years and have always got excellent service.

  • Review 16 (2024-09-26 - Rating: 5)

    Such a great place to bank with !!! Friendly people and great customer service! I think especially they are a great bank to start out with .

  • Review 17 (2025-02-11 - Rating: 5)

    Everyone is always nice and caring at the 31st branch… I always go there for my business.

  • Review 18 (2024-10-16 - Rating: 5)

    Very beautifully friendly Services, marvelous operation moving careful pick processing handle well no wait and or delay.

  • Review 19 (2025-02-17 - Rating: 5)

    Awesome personalized customer service catered to your personal and business needs!

  • Review 20 (2024-10-31 - Rating: 5)

    Excellent customer service always!Temple 31st Brandi, Grace are so personable, sweet...Mr. Flynn and his staff at West Temple Texell are the sweetest.

  • Review 21 (2023-12-16 - Rating: 5)

    Very friendly and helpful with experience and not at all disappointed it has been a good feeling to go into a business and get greeted immediately with assistance and not having to wait or be the one to speak first. My experience was great and I would recommend them to anyone. Their mobile banking is easy to use as well.

  • Review 22 (2025-02-19 - Rating: 5)

    Texell is a community enterprise that focuses on the community and is committed to helping their customers.

  • Review 23 (2025-02-09 - Rating: 5)

    Texell is a great place to do financial and banking business.Out of all the choices, in the area, they are our go to choice...

  • Review 24 (2025-01-13 - Rating: 5)

    Excellent service even after moving away great distances!

  • Review 25 (2023-08-10 - Rating: 5)

    Best auto loan rates we were able to get anywhere, by far. Super efficient. Fast. Reliable. Easy. Welcoming. Ganelle the loan officer was super wonderful to work with and made the whole difference in our experience. Would use again and recommend to anyone.

  • Review 26 (2024-10-31 - Rating: 5)

    Not only very friendly but very helpful. We all have to bank make Texell your bank.

  • Review 27 (2025-02-14 - Rating: 5)

    My friends were surprised at my rate being so low. I guess that’s ok to tell you that now ;)

  • Review 28 (2024-10-01 - Rating: 5)

    Kaylee helped me know how to get the best service in my banking experience.

  • Review 29 (2024-10-28 - Rating: 5)

    Friendly and knowledge staff, they also have the plus that they have personnel that are bilingual.

  • Review 30 (2023-08-05 - Rating: 5)

    I received the best of service at this Credit Union than I have ever received at other financial institutions in my whole adult life. I have been a widow for 42 years, raised 5 boys to adulthood without any financial assistance from the government. I worked and did what I had to do and this is the first financial bank that has helped me prepare for myself in life. I have been amazed.

  • Review 31 (2024-06-02 - Rating: 5)

    I really love Texell, they take great care of their customers. I have been with them for around 10 years and I will continue doing business with them in the future.

  • Review 32 (2025-02-12 - Rating: 5)

    There staff are friendly courteous and professional people

  • Review 33 (2024-06-04 - Rating: 4)

    The tellers are friendly , I am happy with Texell overall, but Im not happy with some of there fees when you have $ & they pull from a secondary account, that would be my biggest problem with Texell

  • Review 34 (2024-02-08 - Rating: 5)

    The cashiers that Ive encountered have all been very professional. If there was a delay in processing my transaction, they would let me know the reason. Great service!

  • Review 35 (2023-01-06 - Rating: 5)

    We love Texell for all our car financing needs they have proved with their excellent customer care why we keep going back. Angel Salinas was absolutely wonderful to work with as she made our car loan process easy and as smooth as possible. I am big fan of being transparent and lots of communication and Angel did just that she answered any questions we had as well as explaining in detail our loan rate and terms. Thank you Angel!

  • Review 36 (2023-06-12 - Rating: 5)

    Today Monday 12th June 2023 by Texell 31st Street branch at Temple Texas, I was professionally assisted by Cari at the front desk. She’s great in seconds she fixed me an appointment with their other branch as I was tight for time. This is very encouraging customer service👏🏾

  • Review 37 (2022-01-05 - Rating: 5)

    Id like to take this opportunity to thank Caitlyn Bartlett at the Georgetown office for the great service she showed us during the purchase of a new vehicle and the sale of one of our cars. She was available to me every time I needed information concerning this transaction and had the information we needed immediately. It was simply excellent service, and in that process, made our transactions much easier. I strongly recommend Texell Credit Union to everyone! Great people. Great Service.

  • Review 38 (2024-02-29 - Rating: 5)

    Ive had accounts at Texell for many years. Ive not had any problem with them (unlike with other banking institutions). They are very helpful to me if anything comes up (which is very rare).

  • Review 39 (2023-09-29 - Rating: 5)

    I would like to applaud, a wonderful young man, Jacob Whitmire. He stepped outside of his box and went above and beyond trying to help a fellow member of Texell. I cannot tell you how much I appreciate his willingness to at least talk and make a few phone calls. Texell has a wonderful person team player employee coworker on your team. Thank you for keeping your banking business personable I am moving my remaining Accts to Texell.Some of your other opponents have lost their personable banking touch with their customers. Really you can only see a banker by appt onlyThank you Roena Randant

  • Review 40 (2025-02-11 - Rating: 5)

    Awesome place to do business and they work with you and help you out in all needs here on 31st in temple

  • Review 41 (2024-06-11 - Rating: 5)

    Customer service through the online app is awesome. Those ladies do their job to the best of their ability on each and every transaction.

  • Review 42 (2022-11-14 - Rating: 5)

    I’ve worked in customer service the majority of my life and I have never met someone so professional and courteous as Kallie. She makes sure the issue gets resolved , she sets proper expectations with a very positive demeanor going above and beyond. Thank you so much Kallie for exceptional customer service skills.

  • Review 43 (2023-08-31 - Rating: 5)

    We wanted to recognize Ganelle Darby at the 31st Street Branch in Temple Texas for her excellent customer service. She is an asset for your business. We have been so disappointed lately with other business locations. We have a CD coming due in October and we will be moving it to Texell because of her.

  • Review 44 (2022-07-18 - Rating: 5)

    I am so grateful for my relationship with Texell! I recently totaled my car and I didnt want to have to go back and forth with a dealership for financing. Mike Gonzalez acted quickly and very professionally to get me the financing I needed to buy a new one. Although I live in Oklahoma I choose to stay with Texell Credit Union because of how well they take care of me and my husbands accounts. Thank you so much Texell Team! I love my new car.

  • Review 45 (2024-04-26 - Rating: 5)

    Friendly service and team members that put my needs first. They helped me uncover a scam before my money was taken. Thanks, Texell!

  • Review 46 (2022-12-16 - Rating: 5)

    The entire loan process was very smooth and didn’t take much of my time. Mike G was very helpful with saving me money. Great customer service that even via phone I could tell that he genuinely cares about helping people. Thanks Mike for helping me and my family.

  • Review 47 (2024-07-24 - Rating: 5)

    I am very satisfied with my bank. They are extremely helpful in every situation that you need a bank for.

  • Review 48 (2025-01-03 - Rating: 5)

    Employees have always been very helpful, they are friendly and take time to listen and see whats best for you and my family,we would never bank anywhere else

  • Review 49 (2024-04-27 - Rating: 5)

    Ganelle and adela has been very helpful and very professional in the process and attentiveness of the loan . I apreciate everything that has been done and forward to doing business you all at texell thx again

  • Review 50 (2022-12-27 - Rating: 5)

    Angel was beyond helpful, responsive and made everything so easy for me. Wonderful customer service! I don’t want to work with anyone else. By far best person I’ve worked with since banking with texell.

  • Review 51 (2024-06-09 - Rating: 5)

    Just love Texelll bank. At Texell you’re not just a number. Genuine willingness to help find services to help you financially.

  • Review 52 (2021-08-09 - Rating: 5)

    I am giving Texell Credit Union and loan officers Michael Gonzalez and Krystal Taylor 5 stars for excellent customer service and handling of my refinance. Both were expedient and efficient and gave me an interest rate 4% lower than what I currently had at previous institution. I appreciate the service and look forward to doing more business in the future!

  • Review 53 (2022-04-28 - Rating: 5)

    Doing business with Texell Credit union has been the best banking experience I have ever had. This is the first proactive bank and I cant help but praise their work. I bought a truck a year or so ago and upon the loan being sent to Texell they reached out to me to verify some details in the loan application. I hadnt done business with them before this vehicle loan so I expected the call. During the call the representative mentioned some other services they could provide to me. I ended up refinancing an RV That I had purchased a couple of months before and saved thousands in interest. When I recently reached out about a preapproval for a new RV purchase the process was quick. I have since opened a few other accounts here and eventually they will have all of my banking business. Drop in and see what they can do for you. :)

  • Review 54 (2024-09-14 - Rating: 5)

    Very welcoming atmosphere and great service are always provided

  • Review 55 (2022-09-02 - Rating: 5)

    While dealing with a recent insurance error, Taylor Triplett & Brianna set themselves above their peers with some of the best customer service and problem solving skills that Ive witnessed in many years. Especially for Texell Credit Union, where too many below average employees seem to fail upwards & into management & insurance. These two exceptional young ladies deserve strong consideration for an immediate promotion to the next step up. I normally despise having to deal with any human being at Texell Credit Union, usually opting to use the app for my banking needs. Thank you Taylor and Brianna, for showing me that there are 2 people at Texell who arent complete plants.

  • Review 56 (2023-09-27 - Rating: 5)

    Ive been having my account for years & the employees are very Professional and nice always welling to help solve a problem. They always have a solution to your problem. Texell I would recommend to Family and Coworkers.

  • Review 57 (2024-04-16 - Rating: 5)

    Easy to reach franchise with large parking lot. Fast and smooth transactions delivered by involved, well documented and eager personnel, ready to help.

  • Review 58 (2023-01-10 - Rating: 5)

    Kallie Kennon was absolutely amazing. I called on Friday and got the call center- a nice girl name Cynthia put in for a call from the manger of the S.31st branch. Kallie scheduled an in person meeting with me and answered my long list of questions and helped ensure that we were opening the correct accounts. I am thankful for her amazing customer service.

  • Review 59 (2023-12-27 - Rating: 5)

    They are great!Very professional and polite every-time I go thru the drive thru!I have been banking with Texell for 3 years now and wouldn’t change a thing!!!❤️

  • Review 60 (2019-09-04 - Rating: 5)

    Rey and his team members always do a excellent job on every transaction we have. It does not matter if its re-financing Home Loan or doing a new car loan or even personal loans the same great customer service is always readily available! They are professionals and the epitome of what we all should see in our Banking needs! Great job and keep up the great work!

  • Review 61 (2023-07-10 - Rating: 5)

    I’ve been a client of Texell for 30+ years. They upgrade and change with the current times but don’t lose the “small town home bank” feel. I always feel “recognized” when I’m there.

  • Review 62 (2023-07-11 - Rating: 5)

    Texell gave myself and my granddaughter great service,we had every question answered and when we walked out the door, we looked at each other and said Brandi provided what may be the best service possible, I wouldnt be surprised if she gets promoted soon.

  • Review 63 (2019-10-29 - Rating: 5)

    I have to say that over years of many vehicles being financed through Texell, I am very impressed with the customer service & speed they get things done for me. I can recommend them highly & really appreciate all the hard work Amanda Goplin has done for me buying from many dealerships. She is amazing & will get things done for you!

  • Review 64 (2022-01-20 - Rating: 5)

    My wife and I went into the 31st street branch to get an account set and Kallie was so helpful, kind, informative and funny. Made us feel comfortable and welcomed. We will be back for more business. I could not say enough good things about our experience.Please if you guys need anything so see Kallie and the other at Texell branch on 31st in Temple.

  • Review 65 (2022-06-23 - Rating: 5)

    Mr. Jacob Whitmire, at the 31st Street Temple, TX branch, provided notary services for me of an important document. The wait time was only a few minutes. Additionally, Mr. Whitmire took the initiative to ask me about other lines of service / types of accounts I had and offered information about other available services that I was not aware of. He was professional. The branch was clean; it was a very positive experience. I am a very satisfied customer.

  • Review 66 (2025-01-30 - Rating: 5)

    Excellent service at the south branch.

  • Review 67 (2024-11-20 - Rating: 5)

    Theyre always nice and willing to help

  • Review 68 (2023-01-17 - Rating: 5)

    Marco was very helpful and knowledgeable about the products Texell services provided. He is my go to banker and if you want outstanding service, he should be your go to banker also.Leon Harris

  • Review 69 (2022-12-02 - Rating: 5)

    Best banking experience Ive ever had so smooth they did everything so fast that I didnt even feel like I was getting a loan for a car all thanks to Angel Salinas!! Awesome lady should own her own bank!!

  • Review 70 (2021-04-18 - Rating: 5)

    I think Texell Credit Union has great services. Ive been banking with them for about five years now. It started when they offered me a very low rate to refinance an auto loan I had with a different lender. I banked with that lender for about thirty years and still do but Texell beats them out every time. I recently secured a new auto loan with Texell after shopping around. They had all of the other lenders beat. The loan process went extremely well.

  • Review 71 (2021-11-09 - Rating: 5)

    Arianna was super helpful in assisting me with my needs and answering questions. When in doubt, she got her manager involved who was extremely helpful and polite as well. Kallie also did an amazing job handling a situation that arise involving solicitation without alarming any guests or making a scene. Kudos to this location!

  • Review 72 (2023-05-13 - Rating: 5)

    I will say if anyone doesn’t have credit and wants to build their credit, to go get yourself their ASPIRE CARD. I had 0 credit and I built my credit score in 6 months. Now I can apply for loans, other credit lines , ect.I definitely recommend anyone to Texell for a credit card and banking in general.

  • Review 73 (2024-06-20 - Rating: 5)

    I had a problem with another bank, that was using my account to pay the property taxes for another client. Tried for more than 1month to get that bank to rectify the mistake. They refused. Called Texell for help and within days my problem was over! My mortgage was sold to this bank by Texell.

  • Review 74 (2022-06-04 - Rating: 5)

    Jacob Whitmire at the 31st street temple. Branch did excellent work in facilitating my auto loan. Very competent, professional, knows how to get things done quickly.If your looking for a great loan officer, who knows how to get things done, look no further than Jacob, better than any bank in town.

  • Review 75 (2023-04-05 - Rating: 5)

    Ive been with them for years. Never had any problems with my accounts. They were quick to help with opening credit card or loans.

  • Review 76 (2022-12-15 - Rating: 5)

    Kallie worked with my daughter and I to get her first bank account opened. She even helped set her up with a loan to help her in starting to build her credit. Great and friendly experience!

  • Review 77 (2022-01-25 - Rating: 5)

    Kallie the Branch manager was amazing! She went above and beyond with assisting me with opening my business account. I had a great experience at 31st street branch on yesterday!

  • Review 78 (2023-04-08 - Rating: 5)

    Texell is just a great place to bank. The folks at the 31st street branch in Temple are the best professionals...Always the best rates, people willing to go the extra mile to assist you.

  • Review 79 (2022-05-26 - Rating: 5)

    Adela Hauck, Financial Service Specialist, was a joy to work with - polite, friendly and professional. She efficiently handled my inquiries and even told me about a feature that no one else had mentioned - this led to an excellent experience.

  • Review 80 (2023-12-21 - Rating: 5)

    It was very quiet and the tellers were pleasant to all customers in the establishment (two of us). Interaction with teller was efficient.

  • Review 81 (2023-06-04 - Rating: 5)

    Texell is always very helpful and friendly. Customer service is always amazing. I’ve been with Texell since 2003 and they’ve never once let me down!

  • Review 82 (2017-06-29 - Rating: 4)

    They have been very helpful to pull me out of a tight spot financially. They also refinanced my vehicle a week after I bought it to give me a much lower interest rate. Ive been with them since 1968. The only issue I have is, when Im overdrawn and make a deposit less than the owed amount, I get charged another overdrawn fee. Hard to catch up.

  • Review 83 (2020-11-24 - Rating: 4)

    The drive thru has been very slow. I have frequented the drive thru recently, and even when there are few cars it always takes a long time. It took almost 30 mins to do a simple transaction. There was one car in front of me when I got there. Way too slow.Also, I was called today unsolicitedly, and told that I asked for info about their credit card. I never asked for that, and when I was solicited the last time in the drive thru, I said no thank you. I’m not interested. Either the tellers are very pressed to make sales that they pass unwanted and unasked for leads along, or they simply are very desperate to make sales goals that the outbound callers make up reasons to call.Other than slow waits and unwanted sales calls, they are the best credit union in town. I wish they valued our time as much as they do sales.

  • Review 84 (2022-12-06 - Rating: 5)

    This is Joanna Muniz I would love to say that Belen is not just a loan processor, she is a caring and humble person ,she makes u feel confident and motivated to Strive for your goals. She’s an amazing individual that not only loves her job but also her customers and cares about helping them conquer their goals in life. Thank you texell for having such a Blessing at your company ♥️

  • Review 85 (2021-11-09 - Rating: 5)

    Adela Hauck Financial service specialist was the best on opening my account with a very good sense of urgency, furthermore, she explained how to rebuild my credit in specific details. Thankfully she was able to assist me,

  • Review 86 (2023-07-31 - Rating: 5)

    Very excited about joining the Texell Credit Union. Already had 2 great experiences in less than 30 days.

  • Review 87 (2023-12-01 - Rating: 5)

    Lydia was amazing! Friendly, funny, knowledgeable, kind, etc! If you go in, ask for Lydia! 10/10 would recommend.

  • Review 88 (2024-09-02 - Rating: 5)

    Great bank to do all your business with!

  • Review 89 (2023-05-13 - Rating: 5)

    It is very convenient to bank with Texell credit union. Anywhere you are you can still access your account through atms, make online payments and ebanking services.

  • Review 90 (2024-08-31 - Rating: 5)

    Texell is simply the best ,for banking ,business your everyday needs

  • Review 91 (2024-03-08 - Rating: 5)

    Great customer service! Texell provided the answers to my questions, and suggested options to earn higher interest rates.

  • Review 92 (2021-11-26 - Rating: 5)

    Kallie Kennon was awesome. She was very concerned with our wait time and opened up her office to take care of us. Her customer service was exceptional.

  • Review 93 (2021-09-09 - Rating: 5)

    We were in the process of moving from Utah to Texas. We needed temporary housing while we finished remodeling our newly purchase home and decided to buy a 5th wheel trailer to live in. Being new to Texas it was difficult to establish residency in time to qualify for a loan to buy our trailer. There were a number of issues to overcome.However, a bright spot in all the issues was Texel Credit Union. Their team worked very hard to help us get established and qualified for the loan we needed. They also did the same thing for our daughter who was moving to the same town and was buying a trailer, too.Friendly, conscientious, timely are a few of the words that can be used to describe the team members that helped us out. I highly recommend Texel Credit Union if you need a loan or any other financial help.

  • Review 94 (2024-11-03 - Rating: 5)

    I have been with Texell for like 20 yrs? They have been way better than any other bank I had in the past.

  • Review 95 (2023-12-23 - Rating: 5)

    The staff is amazing this is the best credit union to be a member with I’m very impressed and will tell all my friends about texell

  • Review 96 (2023-10-11 - Rating: 5)

    Extremely helpful, goes above and beyond, very honest, straight to the point, doesn’t waste your time and is the perfect bank for new comers or anyone looking for a good bank.

  • Review 97 (2022-12-02 - Rating: 5)

    Angel Salinas (Texell ) gave me the best experience that I ever had so easy and so quick and so knowledgeable willing to go the extra mile to make us happy in our experience very well I recommend her to anyone for trying to buy a new or used vehicle this lady needs a raise!!

  • Review 98 (2021-08-09 - Rating: 5)

    Galen Burke is awesome. He was 100% professional in helping me navigate through the PPP loan process.Most banks ( Chase ) will not help you. They will send you to a third party website, and then tell you that they are not responsible for anything that happens from that point.But Galen !!!! is a pro. I spoke to him on several occasions on the phone and he was always a professional.Being Black in America is real. Most of the time when they here that black voice , they start calling you man/ bro / dude , but not Galen , he stayed professional with me the entire time. Galen always addressed me as Mr. King, or, Sir, only. This is how you take care of business. I give Galen a rating of 10 stars .May God continue to bless you and your family Galen.Terry KingM K Transportation LLC

  • Review 99 (2022-01-24 - Rating: 5)

    Wanted to re-fi my truck and Texell had the best rates by far. The application process was so simple and the management went over and beyond to make sure the process was seamless.

  • Review 100 (2021-11-11 - Rating: 5)

    Recently Mr. Layton Flynn efficiently helped getting my brothers name on several of my accounts with Texell to allow my brother access to my accounts. In addition, he answered a number of questions about the procedures my relatives need to follow vis-a-vis my accounts when I pass away. I am very pleased with Mr. Flynns help.

  • Review 101 (2023-09-09 - Rating: 5)

    I cant say that I have every had a negative experience banking with Texell. And I do recommend them to anyone living and working in the area.

  • Review 102 (2024-03-27 - Rating: 5)

    Move Killeen Tx and my transportation ((meaning my Car) would adequate and able to take the trek back and forth from Killeen Tx to Temple Tx

  • Review 103 (2023-04-26 - Rating: 5)

    Angela and Adela were so kind and helpful! They were so personable and informative when helping me set up a business account.

  • Review 104 (2024-12-27 - Rating: 5)

    Easy banking - friendly staff

  • Review 105 (2023-07-15 - Rating: 4)

    I had an appt at 4:30 and had to wait longer. It did not show me in the que so that someone could help me since the person I had an appt with had another client.

  • Review 106 (2022-12-21 - Rating: 5)

    This is a good credit union that takes great care of me. They are extremely safety conscious especially about outside services wanting access to account information

  • Review 107 (2024-08-27 - Rating: 5)

    New customer; i was offered a welcoming experience.

  • Review 108 (2024-10-01 - Rating: 5)

    No need to change banks after over as decade.

  • Review 109 (2024-11-21 - Rating: 5)

    Its been extremely nice

  • Review 110 (2023-02-20 - Rating: 5)

    Marco Moctezuma handled our loan request with utmost skill, speed, and care, while answering all of our questions and offering all options available to make this process as smooth as possible.

  • Review 111 (2017-09-02 - Rating: 5)

    Fast service. Refinanced my auto loan down to 2% in a matter of 30 minutes over the phone! Saving a $100 a month. Hard to beat that rate on a refinance auto loan.

  • Review 112 (2024-12-11 - Rating: 5)

    They keep me informed on inauspicious activities on my banking and monitor fraud alerts!! They solve any problems I gave very professionally and seek out the problem and investigate!!

  • Review 113 (2017-09-14 - Rating: 5)

    First I heard of Texells low interest used auto loans which I took advantage of that. The loan officer Sherri was very helpful and amazing service! I very happy with this bank.

  • Review 114 (2024-12-07 - Rating: 5)

    This is the best bank in texas.

  • Review 115 (2023-06-10 - Rating: 5)

    The only credit union that I use. I love the temple office. Been a member for over 15yrs. They help with credit and loans.

  • Review 116 (2025-03-05 - Rating: 5)

    Ive always been treated very nice. I have no complaints. Thanks Texell.

  • Review 117 (2024-11-18 - Rating: 5)

    We have been with Texell for over 10 years and love the service we get here.

  • Review 118 (2020-09-15 - Rating: 5)

    Have been with Texell for years. Have had a few issues but nothing that hasn’t been resolved. COVID really took banking for a turn. Really wish they had some kind of announcement online that states they don’t take customers in person, just to make it easier for everyone. Wait time at driv-thru at this location isn’t long.

  • Review 119 (2023-05-09 - Rating: 5)

    Best app out of other banking apps I have used. Even when I moved out of state this was the better credit union to work with.

  • Review 120 (2024-10-03 - Rating: 5)

    First time banking anywhere and I just love Texell credit Union the people are very friendly and helpful

  • Review 121 (2022-07-11 - Rating: 5)

    Texell Credit Union is a great bank to do business with. Great people working there in Belton. Also in other banks there.

  • Review 122 (2024-05-29 - Rating: 5)

    Some onekeeps hacking my acc. But yall all ways help me fix it

  • Review 123 (2023-07-16 - Rating: 5)

    I will never ♥️ leave texell. Quick loans and comfortable payments always saves the day. Doesnt get any better than that.

  • Review 124 (2021-11-08 - Rating: 5)

    I trust texcell employes very much. I recently told my friend every thing about texcell. My friend went to texcell and opened a bank account,he is happy with everything.I my self very satisfied.

  • Review 125 (2023-09-19 - Rating: 5)

    Friendly and professional person took care of my needs and there are organized procedures to wait and be called I. To speak with a representative

  • Review 126 (2024-06-13 - Rating: 5)

    The best customer service I have received in a while.

  • Review 127 (2024-01-09 - Rating: 5)

    Everyone was very nice and helpful with any questions you may have. Along with efficient!

  • Review 128 (2022-12-15 - Rating: 5)

    Great customer service. Quick response with great detail as far as what I was approved for and what my payments would be for my new message.

  • Review 129 (2022-12-27 - Rating: 5)

    Texell has provided me with the best of service for years. I would highly recommend to anyone seeking banking services.

  • Review 130 (2024-03-22 - Rating: 5)

    Great bank! Great friendly atmosphere! I’ve backed here for 6 years

  • Review 131 (2023-03-21 - Rating: 5)

    Never have any issues. I trust this credit union. Dont trust big banks ever.

  • Review 132 (2023-02-18 - Rating: 5)

    Love knowing I have someone to lean on and not have to worry about being taken advantage of. Been a member for almost 30 years.

  • Review 133 (2021-07-13 - Rating: 5)

    Texell is the best banking ive ever had friendly and reliable and the go above and beyond for their patrons id give them a ten stars if i could

  • Review 134 (2023-07-26 - Rating: 5)

    Needed a small loan, and had no problem getting it. I went to Ganelle and she was the best.

  • Review 135 (2024-06-25 - Rating: 5)

    Nice people. Willing to answer all questions. I recommend going to Texell for all your banking needs and questions.

  • Review 136 (2022-12-24 - Rating: 5)

    Love Texell I have been banking here a long time and I am always happy with the service here.

  • Review 137 (2023-01-04 - Rating: 5)

    Texell is a great bank because of the employees that work there. I would never change banks..

  • Review 138 (2023-01-21 - Rating: 5)

    Texell never disappoints. Best rates around. Belen was great to work with.

  • Review 139 (2015-09-05 - Rating: 5)

    In my experiences I find this bank to be very helpful they saved me a fortune on my interest rate on my truck and I like their mobile app as far as my opinion goes I like the bank!

  • Review 140 (2021-07-02 - Rating: 5)

    Staff is always friendly and helpful. I have and will continue to recommend this this credit union.

  • Review 141 (2023-03-21 - Rating: 5)

    Like the ease of use in your own home; no more sitting in line at the drive-through tellers!

  • Review 142 (2023-05-20 - Rating: 5)

    I appreciate my service always at teller windows and the lady at customer service desk.

  • Review 143 (2024-04-22 - Rating: 5)

    Good customer service, keep up the good work.

  • Review 144 (2024-05-25 - Rating: 5)

    Great credit union Im very satisfied

  • Review 145 (2022-12-31 - Rating: 5)

    Texell staff always makes me feel more than just an account member.

  • Review 146 (2022-10-07 - Rating: 5)

    Employee Marco M. was very pleasant and efficient in updating various accounts for me today.

  • Review 147 (2023-04-07 - Rating: 5)

    Everyone I have spoken with hg ave been top notch people. It has been a joy. It

  • Review 148 (2021-08-14 - Rating: 5)

    Mrs. Kennon was such awesome help! Every question answered to where no other question was needed! Awesome service! Awesome attitude! 10 out of 10!

  • Review 149 (2023-09-06 - Rating: 5)

    JAKE KYLE WAS VERY PROFESSIONAL AND TREATED ME WITH GREAT RESPECT HES A GREAT FINANCIAL SERVICE SPECIALIST GIVE HIM A PAT ON THE BACK!

  • Review 150 (2024-08-30 - Rating: 5)

    The employees were very professional and friendly. They took care of all my needs and answered my questions

  • Review 151 (2024-03-22 - Rating: 5)

    The employees are always friendly and the service is always great.

  • Review 152 (2024-05-03 - Rating: 5)

    Great to still be with you even after I have paid off my car that I had during 2016 to 2021.

  • Review 153 (2022-12-12 - Rating: 5)

    Always such a pleasant experience working with texell I love my bank

  • Review 154 (2022-12-29 - Rating: 5)

    Great customer service great communication great atmosphere great locations overall 100%. Im happy with it

  • Review 155 (2025-02-10 - Rating: 5)

    Everything is good and easy at texell wouldnt change a thing

  • Review 156 (2024-09-07 - Rating: 5)

    Great Customer Service 👌

  • Review 157 (2024-08-10 - Rating: 5)

    Great experience short and to the point.

  • Review 158 (2023-01-11 - Rating: 5)

    Marco has been extremely responsive and takes care of my needs.

  • Review 159 (2023-06-16 - Rating: 5)

    Texell is an honest and friendly banking institution to do business with.

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