First Service Credit Union - Park Ten

Located in Houston, Texas

Address: 16430 Park Ten Pl, Houston, TX 77084, United States

Phone: +1 713-676-7777

Rating: 4.2

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-14 - Rating: 5)
The consistent customer support/happy attitude stands out for FSCU, and I will continue banking with them because my needs and requests are always met. I inquire a lot over the phone, and Pablo is always helpful with his knowledge and kind demeanor. Thank you!

Review 2 (2024-11-18 - Rating: 5)
I had such a wonderful and easy experience with Ammar. I financed my vehicle over the phone and he made the process so simple and easy to understand. I felt very comfortable asking questions. Ammar was very patient and always willing to help. Honestly one of my best experiences financing a vehicle. So much better than playing around for 8 hours at a dealership.

Review 3 (2025-02-11 - Rating: 5)
I cant express my gratitude enough—Maria truly went above and beyond to help me secure funds for my HELOC. After being turned down by other banks, she worked diligently with me to get everything in place for approval. Her dedication and willingness to go the extra mile are a testament to the banks commitment to its customers. Maria is a key to its success!

Review 4 (2025-02-24 - Rating: 5)
I want to personally thank Ammar Muhammad for being so proactive and helping me in my auto car loan. He went above and beyond for us and Im so grateful. Recommend 10 out of 10.

Review 5 (2024-12-08 - Rating: 5)
We had the pleasure of working with First Service Credit Union and Maria Tsurikova, Mortgage Loan Originator. After reviewing our home equity loan options from 3 lending institutions. We choose to do business with FSCU, as a result of their amazing personal service, along with their fair and competitive loan offer. From the beginning of the application to the closing of the loan, Maria took ownership of the process and guided us through seamlessly and exemplified the true meaning for personal service! We are thankful for the opportunity to have discovered FSCU and Maria Tsurikova, and look forward to furthering our business relationship in the future.

Review 6 (2024-07-01 - Rating: 5)
I had a wonderful experience working with First Service Credit Unions Loan Officer, Victor Hu. On the first day we met, he worked with me to complete a transition which required a significant amount of communication and attention to detail. Victor treated me like Id been a client for 20 years. The customer service was unmatched. I highly recommend FSC to anyone. Go see Victor - hes awesome!

Review 7 (2024-11-20 - Rating: 5)
I have been a member for sometime. I had the privilege of working with Loan Officer Victor Hu. Victor responded promptly, was knowledgeable, and made the process so smooth. Thank you Victor!

Review 8 (2024-07-12 - Rating: 5)
I had the chance to work with Ammar M and he was phenomenal! He made the process so smooth and answered all my questions or concerns I had regarding the loan I was applying for. He made my experience so smooth that it almost felt like too good to be true. Appreciate all your assistance Ammar!Definitely keeping my business with FSCU and would continue to consider more in future.

Review 9 (2024-04-25 - Rating: 5)
I’ve been a member with FSCU for over 10 years now and the service has always been good but within the past year a discrepancy came up with my homeowners insurance and them receiving their payment from FSCU. Adrian contacted me about the issue and explained what happened and also gave me different options on how to move forward and in a timely manner. I did not do so and it ended up costing me more than it should have lol & smh. Once I finally used the information that was given to me I reached back out to Adrian and we where able to get everything back in order. A while later I reached back out to Adrian again about my mortgage price almost doubling and he was able to recognize that another issue had occurred and he again informed me on what to do and we took care of it immediately. Adrian has been a lot of help with the challenges that came about on my account and I’m glad he is in a position to help and uses his knowledge to educate customers. I don’t know who needs to hear this but give that man a raise! His customer service is the best I’ve had since I’ve been a member here!

Review 10 (2024-06-26 - Rating: 5)
I have been a FSCU member for a long time Mr.Raoul Cortez has always gone out of his way to help my family and I when financing our vehicles..I have had the best experience working with him and I just want to say Thank you to Raoul for always taking care of us and make things easy.

Review 11 (2024-06-22 - Rating: 5)
Mr Raul Cortez at FSCU Park Ten is the best! He has been helping my family for years and is always friendly and attentive. Working with him is always a smooth and easy lending process! Would definitely recommend working with Mr Raul at FSCU, you won’t be disappointed!

Review 12 (2024-05-30 - Rating: 5)
Ammar in the car loan department went ABOVE AND BEYOND for me. I went to a dealer with pre-approval from FSCU and of course that dealer was upset that I didn’t finance through them.. they waited last minute to send the purchase order and letter of guarantee to Ammar (like at 5:55pm knowing the bank closed at 6pm).. Ammar HAND DELIVERED the check to the car dealer himself so I was able to drive off the lot with my new purchase that same day. The customer service I received from him was top-notch. 10/10 would recommend Ammar!

Review 13 (2024-06-07 - Rating: 5)
Ive been a member with FSCU for many years now and Ive always had great customer service, I recently applied for a personal loan and Ammar was my loan officer and he walked me through the whole process and kept me up to date with my loan status! Thank you so much Ammar for your great customer service!

Review 14 (2024-01-06 - Rating: 5)
I have been with FSCU for a few years. I called in inquire about a refinance for my auto loan I have with them. Victor Hu was so helpful! He was able to get me refinanced and that helped me with my financial situation!! He worked above and beyond. Thank you Victor!!!

Review 15 (2022-10-18 - Rating: 5)
Met Mrs. Blanca Ruiz at a gas station and as she saw me struggling with my car she came over to introduce herself and give me a business card. She was so nice and informative and told me to contact her for any loan needs (my car has not much longer to go) Im getting ready to apply for a car loan with Blanca! She genuinely took great concern with my situation and offered wonderful services!! Shes a keeper for sure! Signed, the newest member at fscu

Review 16 (2022-01-10 - Rating: 5)
I was helped by Michelle Ryba. I absolutely recommend her to anyone. A 10 out of 10. Fast and timely replies back with any concerns an questions. Always kept me updated with any changes. She made my whole car loan process and purchase so smooth and simple with her professionalism and it closed out within 3-4 days. She is an excellent staff member to have on their company. i definitely will keep her in mind for future transactions. thank you!

Review 17 (2023-04-28 - Rating: 5)
I recently had the pleasure of working with Victor Hu at FSCU for my car loan application, and I couldnt be happier with the experience. From start to finish, Victor was professional, knowledgeable, and responsive, making the process incredibly smooth and stress-free. What impressed me most about Victor was his kindness, attention to detail, and ability to explain all aspects of the loan clearly and concisely. Victor Hu went above and beyond to ensure that I received the best possible loan terms and benefits.Overall, I highly recommend Victor Hu to anyone in need of a car loan or any other type of financing. Thank you Victor for your outstanding service!

Review 18 (2022-10-29 - Rating: 5)
FSCU gave me the best auto loan with the best rate. Alexis Flores at parkTen branch made my entire auto financing process so smooth and pleasant. Alexis is very respectful and knowledgeable. He went above and beyond to help me get financed by communicating with the dealership. Alexis is the best! Fernando Aguilar also help me to open a saving account with FSCU. Everyone is wonderful in helping their customers! Thank you!

Review 19 (2023-02-14 - Rating: 5)
I would like to thank you Susan and Jessica for outstanding service. The whole process of conducting business with FSCU has been very smooth and was aided by the expertise brought by its amazing staff.Susan was incredible in responding, being available at short notice and going beyond the call of duty to help out with tight deadlines.Jessica was equally prompt, helpful and open about the products and service available.Thank you all for your assistance and great customer service.

Review 20 (2023-03-08 - Rating: 5)
Blanca Ruiz was amazing! She was very patient and answered all questions. She helped my husband and I get the funds we needed fast and with ease . I would recommend ms Ruiz to anyone looking to finance a loan. Thank you so much!

Review 21 (2023-01-27 - Rating: 5)
Great service here. Victor Hu was great to work with when I was needing an auto loan. He communicated well with me whether that was through email, text or phone call. Look forward to working with him again in the future.

Review 22 (2022-12-07 - Rating: 5)
On a scale of 1-10, Chad Simmons of First Service Credit Union is a 10. He did a fantastic job helping me with their services. Chad and the people over at First Service Credit Union made my life a lot easier. He thoroughly explained everything in great detail and answered any/all of my questions in a timely manner which most recently responded to my questions regarding loan and funding, etc. So on a definite scale of 1-10, Chad is a 10!

Review 23 (2020-11-21 - Rating: 5)
First Service Credit Union is Awesome. I had fraud on my account and called the Credit Union at 6:00 to report it and cancel my card to my surprise they were open and took care of it immediately. Then I went into the Spring Cypress location the next day to get a new debit card and when I walked in I was immediately greeted by Lina. She was Fantastic. Took care of me, addressed me by my name which made me feel so good and she was friendly, knowledgeable, and very efficient. I felt so good leaving that branch. This is the very meaning of Member Service and what a Credit Union is all about “For the Members”. Love this place.

Review 24 (2022-08-04 - Rating: 5)
I bank in San Antonio, Texas.However, I have two vehicles financed through First Service Credit Union in Houston, Texas. Sounds like an advertisement but Never met anyone from that branch. To date, we are proud to say, my wife and I have made the Best decision of any financial institution.To put the icing on the cake customer service and loan representatives have been immeasurable with lots of patience unheard of in other banks.Having served 20-plus years in the military through many banks “First Service Credit Union “ you are the Best of the Best in my book.Thank you, Ms.Miriam B. Auto/loan finance officer for staying with us through hard times. Let me not forget Mr. Jimmy G. for your support as well.

Review 25 (2022-02-12 - Rating: 5)
I obtained my vehicle loan at FSCU and my agent Michelle was such a delight. She went above and beyond to assist me with how to explain to the dealer I was getting funded by them. I was at work so her time efficiency was amazing. Wonderful service throughout the process!!! 👍👍

Review 26 (2023-06-19 - Rating: 5)
The last few vehicles, including a travel trailer, that Ive purchased I received stellar customer service, specifically from Ghizal, along with the best interest rates. Ghizal made the process quick and easy, with loan approval in minutes! And with the most recent loan, she stayed after her normal hours to get my check ready to pick up and take to the dealership. Thats way above and beyond! Thanks Ghizal and First Service!

Review 27 (2022-05-27 - Rating: 5)
Applied for an auto loan and was reached out by Blanca Ruiz with FSCU. She slam dunked it with helping me every step of the way and getting a great rate along with communicating with the dealer. I highly recommend her and FSCU - glad to be getting my loan from them.

Review 28 (2024-09-13 - Rating: 5)
Celeste and Christian went above and beyond to help me with my transaction today. Excellent customer service.

Review 29 (2022-07-12 - Rating: 5)
For the second time in the past year, Michelle Ryba at first service credit union park10 branch has provided me excellent service in providing a car loan and with the best possible interest rate. I’ll never use anyone else for my car loans. Thank you Michelle.

Review 30 (2022-10-28 - Rating: 5)
Chad Simmons helped me with my home equity loan at FSCU. He was most awesome in being highly responsive and straight-forward throughout the process. Similarly, Mia Raymond, who conducted the processing of the loan was always accessible and very pleasant to deal with. In addition to the high-quality professional service received from FSCU, the interest rate obtained was by far the absolute best in the Greater Houston area in relation to my credit score. Most grateful to FSCU and the wonderful loan application experience!

Review 31 (2023-07-18 - Rating: 5)
This review is long overdue. Tonae Gaines in the Call Center is amazing. She always go above and beyond to help her customers. Tonae is always happy to help. When she says shes going to do something she does it. If shes not certain about something, which is very seldom she will contact the person who knows and get answers for you. Tonae always try to make sure her customers have a great experience and she always communicate with updates. Tonae Gaines is definitely an asset to the company. I believe that if she had more responsibilities within the company she would make First Service Credit Union an even better place to call a family and do business with. Next to Alina Garza, Tonae Gaines is the most wonderful employee there that I have ever received help from. Tonae Gaines always provides excellent customer service. Thank you First Service Credit Union for hiring such a wonderful person.

Review 32 (2021-07-24 - Rating: 5)
This a truly a great place to get banking services! Michelle R in the Park Ten office did an amazing job today and was able to answer all of my questions and complete the end to end application process. She was quick and efficient by getting answers to my questions within minutes. She involved the decision makers early in the process and got the job done within 30 minutes. Thanks Michelle! We will be back in the future.

Review 33 (2021-06-08 - Rating: 5)
Michelle Ryba helped us get a loan with a lower interest rate than other places while still keeping our monthly payments low. Communication was top notch and everything was handled on time. She answered all my questions as I was new to the loan process.I really like their text message option as I am usually very busy throughout the day and oftentimes unable to make a call.Five star service for sure.

Review 34 (2018-02-27 - Rating: 5)
Have been a member of this Credit Union for a number of years and cant say enough great things about the staff here! All the benefits of banking that we expect but with the personal touch that is missing from traditional big name financial institutions. Loan Officer Yuri G. is a rock star! I havent worked with anyone more diligent, professional and pleasant than she is! Dont all rush over and ask for her now...

Review 35 (2022-02-12 - Rating: 5)
I recently applied for a loan.Michelle Ryba was the representative who helped me with the application. She was pleasant and had a great attitude .Michelle YOU ARE A GEM. Your employers should be lucky to have you.Thank you! I will highly recommend you to everyone in need of a loan.

Review 36 (2018-10-31 - Rating: 5)
My loan officer is Raul Cortes and I have been working with him for over a year now. He is great and has always taken care of my family with our loan needs! I highly recommend you going and seeing him at the West Sam Houston location!! we are very happy being members at the Credit Union and will recommend all our friends and family there! THANKS AGAIN FSCU!!

Review 37 (2022-04-11 - Rating: 5)
Michelle Ryba helped me with purchasing a new vehicle. From beginning to end she was there to answer questions and break down the car buying process and what to expect from dealers which help me prepare to deal with them. I recommend asking for her if you are looking to get a new car.

Review 38 (2022-06-19 - Rating: 5)
I have never left a review before but I was so amazed by how Arieal and Celeste jumped through hoops to get me a pre approval so that I could make an offer on a house before end of day on Friday. I have not experienced this type of service from a CU in the past and I have been a member of 2 others. Service at its best.

Review 39 (2020-01-21 - Rating: 5)
I have been with FSCU going on 3years. Had excellent experience. Had a chance to work with the loan officer Ghizal Askaryar. I cannot thank her enough to work with me on my loans by going above and beyond to resolve my problems. Shes responsible, courteous, and very knowledgeable. I have not been ever let down by her. My experience is great. App works flawlessly. However, I will definitely want the app which was introduced for a short period of time to be back. I know I can always count on FSCU and Ghizal to all my needs.

Review 40 (2023-01-27 - Rating: 5)
Victor Hu is a great loan advisor. He listened to what I wanted and came through amazingly! My new loan is going to set me up nicely.

Review 41 (2022-09-10 - Rating: 5)
Mr.Kendale in loan division is absolutly an amazing professional that goes above, and beyond to help his customers. He is an definition of true excellence, and proven results. The whole branch is very respectful, and caring to the customers needs. I urge any one looking to bussines with First Service Credit Union to give them the opportunity to earn your bussines.

Review 42 (2023-07-19 - Rating: 5)
Blanca Ruiz was a delight to work with. Fast easy and seamless transaction. She answered any and all questions, responded quickly and was great to work with.

Review 43 (2022-02-12 - Rating: 5)
My wife and I were helped by Michelle at First Service Credit Union and she made the loan process a great experience. She was very efficient, knowledgeable and very courteous. Definitely a five start kind of service.

Review 44 (2023-02-23 - Rating: 5)
I needed assistance with an auto loan and Victor Hu assisted me, he went above and beyond for us. I appreciate his prompt responses and willingness to assist. Thanks to him the process of purchasing a vehicle has been seamless. Thank you Victor!

Review 45 (2021-03-17 - Rating: 5)
I highly recommend getting a loan over the phone if you don’t have the time to hop online. I Inquired about a loan during a branch visit and had a loan officer reach out to me during the hours I requested. I highly recommend Michelle Ryba because she was super sweet and efficient. Explained everything and provided me options. Plus they have great rates.

Review 46 (2021-08-13 - Rating: 5)
I really enjoy going to this location every week. Blanca is there every morning with a big smile on her face to greet and help me. Christian and Tanner are always happy to help with anything I need too! The security is also a cool guy.

Review 47 (2023-01-10 - Rating: 5)
Great customer service! Walk me through the process of a loan I was doing. Help me understand all of my concerns. Went as far as accommadating me on time used to help me with my loan because of my crazy work hours. Thank you Victor

Review 48 (2019-01-25 - Rating: 5)
I have bought many vehicles over the years and have never gotten the quick responses and great service as I, have had with Raul Cortes of FSCU. Fast, friendly, and simplified. Keep up the great work!

Review 49 (2022-10-14 - Rating: 5)
Give them a chance to shop auto rates for you - They’re great to work with and can be pretty competitive w other financing sources. Jessica L was especially great to work with.

Review 50 (2021-03-25 - Rating: 5)
I must say that I am very impressed and would highly recommend receiving loans from Michelle Ryba. She was patient and very helpful with me.Thank you Michelle for all your hard work!

Review 51 (2018-02-05 - Rating: 5)
Superior service was provided by Raoul Cortes with my car loan. One of the fastest and courteous loan service i ever got from Raoul and FSCU. Glad to be member of this CU. Thank you Mr. Cortes for everything!!!!!!!!!!!

Review 52 (2018-05-31 - Rating: 5)
What an amazing customer service experience !Jimmy Galvan was very professional, quick and very kind!I was surprised of how quick he worked things out!I got the rate I asked for.For anyone out there, ask for Jimmy!

Review 53 (2023-02-11 - Rating: 5)
Awesome service from Victor! Got a personal load within 2 hours deposited! Also GREAT assistance and service! Easiest process ever. Thank you victor!

Review 54 (2019-06-28 - Rating: 5)
I recently got an auto loan with them and the process went so smoothly thanks to (Alexis Moseley) who was super helpful and answered all my questions so quickly. Definitely a 5 star ⭐️

Review 55 (2021-05-24 - Rating: 5)
Miss Jessica Lozano was very patient and super helpful when refinancing my car. Best customer service and very much appreciated!!

Review 56 (2022-12-20 - Rating: 5)
Have been a member since 2020 and ever since they have been really help full and attentive to me and help me in so many ways to make me feel successful in what I am doing in life. Thank you Victor Hu.

Review 57 (2020-01-19 - Rating: 5)
I had the BEST EXPERIENCE with loan officer GHIZAL as she was EXTREMELY helpful and went out and beyond for me and my husband, if I could give a million stars i would...THANK YOU SOOOOO VERY MUCH!!!

Review 58 (2019-11-02 - Rating: 5)
This the best credit union outhere Im happy to be a member of it, I would definitely recommend friends and family also they have outstanding services.

Review 59 (2024-12-12 - Rating: 5)
Very informative and helpful with whole process

Review 60 (2017-04-27 - Rating: 5)
Great bank! Highly recommend for car loans and refinancing - their collection staff is superb as well.

Review 61 (2022-01-16 - Rating: 5)
Thank you Michelle Ryba!, good work getting my auto loan refinanced!.

Review 62 (2021-03-24 - Rating: 5)
Very efficient on their customer service and attitude..I drive 10 minutes more to go to this branch.

Review 63 (2021-01-29 - Rating: 5)
Huge thank you to Michelle! Refinancing has never been so fast and easy!

Review 64 (2021-11-10 - Rating: 5)
Highly recommend Michelle Ryba. She was extremely helpful

Review 65 (2022-11-24 - Rating: 5)
Thanks,First Service for the good opportunity you give for me.

Review 66 (2021-09-07 - Rating: 5)
Great work getting my mortgage refinanced!

Review 67 (2021-11-19 - Rating: 5)
Customer service is always superb! Over the phone or in person!

Review 68 (2023-11-09 - Rating: 5)
Great 👍

Review 69 (2017-09-05 - Rating: 5)
Great bank ! Helps when the need arises....

Review 70 (2019-12-12 - Rating: 5)
Highly professional staff

Review 71 (2024-06-13 - Rating: 5)
Excellent bank and very good service, thank you Blanca Ruiz for your friendly and pleasant service, totally grateful 👌

Review 72 (2021-01-19 - Rating: 5)
It is an excellent bank, here they treat you as a person, as a friend, as family, they try to help you with everything, I thank the entire team, in all the offices I go to they have very good service. Thank you