TDECU Houston Heights
Located in Houston, Texas
Address: 428 W 19th St, Houston, TX 77008, United States
Phone: +1 800-839-1154
Rating: 3.6
Services
- Drive-through
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Cash advance
Categories
- Mortgage lender
- Bank
- Business to business service
- Car finance and loan company
- Financial planner
- Investment service
- Loan agency
- Credit union
Photos
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Comments
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Review 1 (2025-03-01 - Rating: 5)
Thank you Eva for the prompt service I appreciate you taking care of me today. 10/10 service -
Review 2 (2024-09-12 - Rating: 5)
Over the year or so I have been a member, I have seen a few faces come and go. But every employee there is polite, professional, and knows what they are doing. Thanks to everyone there. -
Review 3 (2017-12-05 - Rating: 5)
I love this Credit Union its so much nicer than anything Ive ever been in the people always treat me as if Im a real human being and not a piece of meat and they have services that cost money in banks for free -
Review 4 (2023-08-11 - Rating: 5)
As a small business owner I am very impress about the quality of service I have received from everyone in the branch in the Heights; I also appreciate the two loan officers I am working with. on the personal and the commercial side. Both very knowledgeable and pleasant to work with, I like to mention their names. Evelyn H. Desire M. and the branch staff Tiffany, the young man at the entrance back counter I forgot to get his name and Gerald F. They all precent excellent customer service, I will definitely recommend all friends and family that may need bank services. -
Review 5 (2023-06-20 - Rating: 5)
The manager and her staff are the best, they always welcome you with a smile and joy. I love going with Martin cuz he is very cheerful and talker . They give good service. The security is serious but he is good vibes.π₯°π -
Review 6 (2022-08-13 - Rating: 5)
Definitely satisfied with my service here. I was impressed they knew customers by name and everyone greeted customers as they entered. I was helped immediately and the employees were pleasant. Now that ATM convenience is no longer a major issue for me I am highly considering making TDECU my primary bank based on my experience here. -
Review 7 (2023-03-10 - Rating: 5)
Talk about white glove customer service π I absolutely love TDECU β₯οΈ Ms. Tiffany you need a raise Hun π€ you went above and beyond showing your concern & empathy. Even calling me to share your card machine was back up and running. Thank you so much and keep up the amazing work. -
Review 8 (2023-11-20 - Rating: 5)
I lost my debit card a few days ago and it was a hassle getting a new one via Mail.Ms. Chandra provided me with prompt and excellent service resolving my issue.Thank you so much -
Review 9 (2018-04-15 - Rating: 4)
Great local bank with super helpful staff. At times, the line can be too long of a wait. Since we live so close, when that happens, we just leave & come back later. Ill never bank with a larger bank as customer service comes 1st here! -
Review 10 (2023-02-15 - Rating: 5)
Staff is so insanely nice, I have never been charged fees and any issues I have are resolved very quickly and easily. Highly recommend this bank. -
Review 11 (2015-07-07 - Rating: 5)
I cant say enough good things about TDECU in the Heights. They are professional, friendly, and always helpful. You simply have that small town bank feel as soon as you walk in, and they must do a pretty good job of treating their employees well because the same people have been there as long as I can remember (this is not so with some of the other banks Ive been a member with). With their new online options, TDECU in general really has done a great job of striking that delicate balance of offering all of the amenities of a big bank while keeping whats great about a Credit Union. I would highly recommend them to anyone, especially anyone looking to take advantage of their extremely low interest loan options. -
Review 12 (2014-03-24 - Rating: 5)
I dont know if Ive ever made it more than a few steps in the door without being greeted with a smile! The staff are friendly, welcoming, and professional. I rarely, if ever, have to wait long at all. -
Review 13 (2019-11-29 - Rating: 4)
Maria has proven that she is dependable efficient and dedicated to providing excellent customer service each time I have been there rather I go to drive through or enter the lobby she is a keeper. -
Review 14 (2014-10-26 - Rating: 5)
I love the fact that when I got there and didnt wait for more than 5 min to see a consultant. I ended up getting a debit card and I like that they make it for you right then and there and you dont have to wait for it to come in the mail!! -
Review 15 (2019-09-19 - Rating: 5)
I cant stress enough on how easy, fast, and convenient there entire loan process is across the board. And minimal docs. Every chance i get i recommend them. -
Review 16 (2019-11-27 - Rating: 5)
Love this place. The people are great. Really try to help people understand how to make their lives better by explaing the things necessary for them to be able to help you. -
Review 17 (2023-04-12 - Rating: 5)
This my favorite bank to come. Everyone is so nice. Especially Marty always has a smile π. -
Review 18 (2017-10-19 - Rating: 5)
Im on auto draft. When i call a repThere alway professional.My loans almost paid in full.Looking forward to doing businessTexas dow again. -
Review 19 (2017-06-02 - Rating: 5)
Its the best, Ive been a member for about a year and no matter what branch I go to I always love my experience -
Review 20 (2021-06-17 - Rating: 5)
Best credit union ever! Adrianna is the best person at this branch -
Review 21 (2023-09-11 - Rating: 5)
Always greet you by name, very helpful with anything you need -
Review 22 (2019-06-11 - Rating: 5)
They treat customers like family! Best bank customer service... -
Review 23 (2018-05-15 - Rating: 5)
Very nice place and coworkers thanks Patricia Jaramillo for helping me ;) -
Review 24 (2017-11-10 - Rating: 5)
Real friendly people -
Review 25 (2015-04-30 - Rating: 5)
Great customer service -
Review 26 (2015-01-02 - Rating: 5)
Really nice and helpful -
Review 27 (2016-05-02 - Rating: 5)
Super professionals. -
Review 28 (2024-01-12 - Rating: 5)
Excellent!!! Lots of information to compare and find the one that best suits your needs. -
Review 29 (2024-01-25 - Rating: 5)
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