Priority Trust Credit Union

Located in Houston, Texas

Address: 608 E Tidwell Rd, Houston, TX 77022, United States

Phone: +1 713-970-6200

Rating: 3.1

Review 1 (2024-11-07 - Rating: 5)
Very welcoming with smiles in person and via phone. I must thank Ms. Delia, shes definitely an excellent asset to your business. She assisted me in June with my car purchase and made the transaction absolutely smooth step by stepThanks Delia keep up the great work 👍Also, thanks Ms. Jo (Supervisor) for giving me a few minutes to personally thank you and Ms. Delia for such great experience. The staff has a great leader to follow. You guys all are so awesome. Thanks again.

Review 2 (2024-08-29 - Rating: 5)
I am a Shared Branch Customer. The Tellers are always nice. Always professional. The Policeman even speaks. I feel seen as a person.

Review 3 (2024-09-16 - Rating: 5)
My mom banks here and every time the service is excellent!!!!!!!!!! Great experience every time .

Review 4 (2023-06-21 - Rating: 5)
Michelle M. was wonder and very patient with me when trying to set up my username and password in order to access my account online. I had an impression that it would be very complicated and time consuming but with her help Im just very impress with the online update system and customer service. again thank you Michelle and God bless You.

Review 5 (2021-04-07 - Rating: 4)
Ive been a member of this credit union 19 yrs. The service is wonderful. The cashiers r super wonderful. The loan dept. works well with u on ur loan needs. The credit union is over all excellent. I do have an issue with the credit union that has change some of my opinion about the credit union. I thought as long as u meet ur payments with the credit union u could always add r get more on a loan if u needed it. but clearly thats not the case with Houston metropolitan credit union. Im meeting all my obligations with no problems. It seems as though it is trust issues. So yes my opinion really did change .

Review 6 (2022-12-29 - Rating: 4)
The bank would be great if they added a deposit ATM. Over the phone is good if you call before noon if not leave a message get a call back at 3. Windows are nice and helpful

Review 7 (2019-07-26 - Rating: 5)
I called the HMFCU Promise Branch for help with login in to my account. Perla from this branch was so helpful, and she stayed on the phone with me until I was able to login. She had a lot of patience and never sounded irritated. I am so happy with the costumer service I received from her today!

Review 8 (2019-07-17 - Rating: 5)
You have two outstanding employees that always go out of the way to helping understand my accounts. They are very informative with everything I ask of my account. I appreciate every moments and time they spend helping me. Thanks Joann Vasquez and Norma Garcia.

Review 9 (2018-06-13 - Rating: 5)
Im going back to the credit Union because they always had Help me in the In the past them Like they have a whole lot of other people in the Pass A very nice and understanding who have a the CEO years over the credit Union I thank you will help enough the city of euston public work you give some of us opportunities even when I Credit Bed I will be there today the open my account 073396 Employee number Thank you all

Review 10 (2021-07-07 - Rating: 5)
I have been a Customer for years the credit union has always been there for me whenever I need it. Thanks for the hard work and dedication.

Review 11 (2023-03-02 - Rating: 5)
After reviewing comments , i experienced no issues with wait time good customer service excellent thanks Ashley!

Review 12 (2021-11-20 - Rating: 5)
I find it to be an awesome bank and the people are very kind.I am currently looking for a home and I wonder if their are any programs available to assist

Review 13 (2019-07-29 - Rating: 5)
I called with a few minor questions and. Lord they was so much help. Answer everything with out a problem. Great customer service and satisfaction

Review 14 (2019-12-24 - Rating: 5)
Great bank . I have been a member for 3 years and they have been great . Great customer service.

Review 15 (2020-10-30 - Rating: 5)
I love this bank so helpful. Great Bank Glad that I am a customer!

Review 16 (2019-07-12 - Rating: 5)
Great bank very welcoming service I’m glad to be an customer

Review 17 (2020-09-25 - Rating: 5)
They help me out a lot.... I will definitely refer family and friends

Review 18 (2020-10-19 - Rating: 5)
Very good institution. I like the customer service and the prompt assistance.

Review 19 (2019-09-09 - Rating: 5)
I Have Been With Them For 5 years and I Love It !!

Review 20 (2020-03-21 - Rating: 5)
Great place and great people. 16 years as a customer.

Review 30 (2024-12-21 - Rating: 5)
Wow, I have been with this cooperative for many years but I had never read the reviews. I was confused because the times I have been there, everyone is very friendly and even the security greets me. I dont remember the name of who helped me, but thank you for your help.