PenFed Credit Union

Photo of PenFed Credit Union

Located in Houston, Texas

Address: 6935 W Adams Ave, Temple, TX 76502, United States

Phone: +1 800-247-5626

Rating: 3

Services

  • Drive-through
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Credit union
  • ATM
  • Bank
  • Car finance and loan company
  • Federal credit union
  • Financial consultant
  • Financial institution
  • Loan agency
  • Mortgage lender
  • Savings bank

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-18 - Rating: 5)

    Good customer service they listen to any questions I have and go over things with me

  • Review 2 (2024-11-22 - Rating: 5)

    I walked in was greeted pleasantly...interior pleasantly nutritional colors clean well light and new

  • Review 3 (2021-01-15 - Rating: 5)

    Update 1-15-21The review below was for Texas Partners, NOT PenFed. Ive had some frustrating experiences with them since PenFed bought them out. I will be changing to a local credit union when their branch is open on the west side of town!__________This credit union has always been there for us.They are careful about our accounts security. When someone stole our credit card info and charged $350 at a hotel in California, they credited it back the next day when we filed a police report.The employees are always polite and responsive.

  • Review 4 (2022-03-23 - Rating: 5)

    Always have great service here, on a particular visit we had several lengthy transactions to accomplish. Skyla Milner was outstanding taking the time to explain everything. She still greeted and acknowledged customers coming in.Very professional and friendly. Really like this branch.

  • Review 5 (2019-05-04 - Rating: 4)

    I was a little on the fence when Texas Partners merged with Penfed but it was definitely for the better. Their customer support is helpful and prompt. You don’t have to go through hoops to talk to someone. The only down side I would say is you don’t have direct access to talk to a particular branch.

  • Review 6 (2024-07-03 - Rating: 5)

    This is a great bank & easy to access to their website and applying for your loan request!Very Satisfied

  • Review 7 (2021-07-15 - Rating: 5)

    My experience with PENFED Credit Union has been and continue to be spectacular. Their customer service is great, they really pay attention to the needs their customers concerning the products they offer and what the customer is trying accomplish with their finances.

  • Review 8 (2025-01-08 - Rating: 5)

    They are quick, efficient, and friendly!

  • Review 9 (2023-07-05 - Rating: 4)

    PenFed (West Adams Ave, Temple, TX) Always a pleasure working with Laurie Cosper. Friendly, courteous and efficient.

  • Review 10 (2019-04-28 - Rating: 5)

    We love banking with them. very friendly, we never have any problems with our banking. we wont ever go to another bank.

  • Review 11 (2021-03-24 - Rating: 5)

    Very easy to deal with, representative was exceptionally good in processing a auto loan for me.

  • Review 12 (2020-12-03 - Rating: 5)

    So far so good. Cant wait to see what the benefits of penfed membership can bring!

  • Review 13 (2021-07-15 - Rating: 5)

    Leonard was a true professional. He was a subject matter expert. All my questions were answered.

  • Review 14 (2022-01-04 - Rating: 5)

    Service is fast and friendly and professional. Keep up the great work guys!

  • Review 15 (2021-03-26 - Rating: 5)

    Great lobby and drive thru hours.Very courteous staff.

  • Review 16 (2024-03-07 - Rating: 5)

    Efficient, accurate, great customer service

  • Review 17 (2021-06-05 - Rating: 5)

    PENFED IS THE BEST BANK ALWAYS WILLING TO HELP AT ALL TIMES.

  • Review 18 (2021-05-17 - Rating: 5)

    Was a great experience. Taken care of in a timely manner

  • Review 19 (2019-04-28 - Rating: 5)

    Been a member for over 20 yrs, Banking at its Finest!

  • Review 20 (2021-05-21 - Rating: 5)

    My first day I was happy that I chose PenFed Credit Union

  • Review 21 (2024-04-12 - Rating: 5)

    Great customer service.

  • Review 22 (2021-03-28 - Rating: 5)

    Always very knowledgeable, accurate , and in a timely manner !

  • Review 23 (2021-09-09 - Rating: 5)

    Good workers/ every nice people

  • Review 24 (2022-12-27 - Rating: 5)

    Always helpful, respectful, friendly,

  • Review 25 (2023-09-26 - Rating: 5)

    Customer service #1

  • Review 26 (2024-02-23 - Rating: 5)

    Customer Service