Navy Federal Credit Union

Located in Houston, Texas

Address: 201 E Central Texas Expy #690, Harker Heights, TX 76548, United States

Phone: +1 888-842-6328

Rating: 3.9

Review 1 (2024-07-27 - Rating: 5)
Have been into this NFCU branch and others several times and always have a great experience! Great customer oriented staff with a focus on great service! Thanks for the great service NFCU!

Review 2 (2024-03-22 - Rating: 5)
Fabulous. Ashley helped me with my case and was able to get my stolen funds returned. Thank you. Great service. Happy to get the help I received! Five stars. ⭐️⭐️⭐️⭐️⭐️

Review 3 (2023-04-26 - Rating: 5)
Navy Fed Credit Union Bank has had a positive experience throughout our familys military lives. Their fees are cheaper than USAA, friendlier, more efficient and satisfying. Yesterday I had a wonderful experience getting 3 things done in person with a bank service member named Darrel. He was very knowledgeable, friendly, and got my wire transfer, debit card and join account information done within 35 minutes! Please give this young man a raise!

Review 4 (2022-01-05 - Rating: 5)
I swear, every time I have to do anything here, they are always so helpful and informative. I havent had a bad experience here yet. Ive gotten 2 car loans from them and a CD account and honestly, this bank has been the best Ive ever had, especially considering I was in the Army and had different banks due to available branches in said areas. I really feel like you cant go wrong opening an account with them.

Review 5 (2023-08-05 - Rating: 5)
I refinanced my truck with them. Better interest rate. Had my loan approved and check in hand in less than 30 minutes. Its easier than dealing with a bank.

Review 6 (2023-04-27 - Rating: 5)
The best customer service. I would recommend Assistant Branch Manager Kelly Carpenter doing an outstanding job for her expertise in helping customer navigate in their needs...Job well done....Thank you.....

Review 7 (2015-10-01 - Rating: 5)
I have been banking with NFCU for 22 years. Hands down, they are the very best personal banking institution I have ever dealt with. They will always have my business. If youre not yet a member and you are thinking about joining - stop wasting your time and join. You wont regret it.

Review 8 (2017-09-15 - Rating: 5)
Its always been pretty smooth when I go there I go in feeling stressed and always leave feeling better. had confusion with recently refinancing my car with them and the manager I think I seen Kelly? shes really blonde and was so nice and really explained things out. and later was playing with kids in the lobby and was just really interactive with everyone. Definitly made me feel 10x better about my situation. and their grace period for auto loan payments is pretty dope.

Review 9 (2021-02-20 - Rating: 5)
So we got _ _ _ _ and thought wow their is no way any financial institution could possibly be greater. We started hearing navy federal was the way to go , navy federal is even way better. Every person would say the same thing, so we finally started an account. For one _ _ _ _ is not every where like Navy Federal. Second thing is with navy federal you can just about think about what ever you want and its its done.

Review 11 (2023-02-24 - Rating: 5)
Customer service is amazing, staff friendly and welcoming, and a wonderful credit union to be a part of.

Review 12 (2017-03-28 - Rating: 4)
Just a heads up, the map marker for this location is wrong. I was told by a separate location that there is one in the area, but I cant find it. If someone else could update it, that would be great. I ended up going to a location a couple miles west of this one.

Review 13 (2019-11-11 - Rating: 5)
Everyone who works here are personable and helpful. Whatever you need help with they will handle for you in record time and it will be right the first time.

Review 14 (2018-03-05 - Rating: 5)
I’ve been a member since 1999, these guys have been awesome. They will always work with you if you call

Review 15 (2017-10-11 - Rating: 5)
Most awesome credit union you can find. Theyre very helpful, courteous, and most amazing professional people you can find

Review 16 (2015-08-25 - Rating: 5)
Much better than USAA here in the Ft Hood area!! We love this credit union!

Review 17 (2022-12-30 - Rating: 5)
Fast and friendly services, job well done, keep up the good work

Review 20 (2017-08-24 - Rating: 5)
This building is connected to AT&T not Barnes & Nobles lol youre welcome

Review 21 (2015-12-08 - Rating: 5)
Been with the Credit Union for many years. Couldnt ask for a better credit union. The folks there seem to go out of their way to help you.