Tri-City Property Management

Located in Houston, Texas

Address: 439 E Central Texas Expy # A, Harker Heights, TX 76548, United States

Phone: +1 254-526-7100

Rating: 3.5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-25 - Rating: 5)
Absolutely love this company and the staff! Amanda and Natalie have been phenomenal to work with! Natalie was able to get me situated, settled and into a house with my chaotic schedule after moving here, and being in the military! Amanda was able to assist me in inspecting, opening and closing out my place, ensuring I had everything I needed and taking care of things while I was in my property! I have recommended this company to a lot of my friends and military families as the move to the area!!!!

Review 2 (2025-02-27 - Rating: 5)
Tricity was extremely helpful throughout our rental experience. Every interaction was pleasant, and they were always willing to accommodate any adjustments when needed. They were prompt in answering all of my questions and addressed any concerns I had. I would definitely rent from them again and would recommend them to others.

Review 3 (2025-02-06 - Rating: 5)
I used Tri-City to manage one of my properties. Whether working with Eli, Natalie, or JJ, they made it so easy and smooth. Especially me being in the Army and always being away. They had excellent recommendations whenever we needed to make repairs and they were super helpful at making accommodations for our tenants during COVID. If I ever need a property managed in Central TX again, I’m calling Tri-City.

Review 4 (2025-01-10 - Rating: 5)
We’ve had nothing but great experiences with this property management team as a renter. They are very quick to respond to maintenance requests or any inquiries we have had and we’ve been in our current rental for 16 months. Kelci is super helpful and professional. She even follows up to ensure our maintenance requests have been completed and asks if we have any unresolved issues. Great company and nothing but positive interactions.

Review 5 (2025-02-11 - Rating: 5)
As a local landlord, I highly recommend tri-city property management. They set clear expectations for how the process of renting out our home would go. They have been great at communicating with me throughout the process. They found qualified tenants in a timely manner. I appreciate the simplicity of their fee structure and feel they offer a great service at a very reasonable commission. 10/10 recommend to military and other landlords in Killeen and Harker Heights.

Review 6 (2025-02-23 - Rating: 5)
I want to extend my heartfelt thanks to Elli, Kelci, and Kilee for their incredible support during our property search. They were always quick to respond to our questions and concerns. Their professionalism and attention to detail ensured that we felt supported every step of the way. I am grateful for their hard work and dedication. Thanks to Natalie for going over and beyond to help us find the right home for our family.Thank you Tri-City!

Review 7 (2025-02-21 - Rating: 5)
It has been a great experience working with Tricity Property Management! Ellie Valencia and the team at Tricity have been so kind and empathetic. They have always been willing to accommodate our requests and been willing to assist us if able to. I would definitely rent with Tricity again! They are very military friendly and understanding about the challenges that come with military life.

Review 8 (2024-12-18 - Rating: 5)
Outstanding Experience with Tri-City Property ManagementI have been doing business with Tri-City Property Management for two years and in two different properties, and I can’t say enough about how wonderful they’ve been to me. During some really difficult changes in my life, they handled everything with care, understanding, and professionalism. From accommodating payment arrangements to showing incredible patience, they truly went above and beyond to help me.Whenever I’ve needed maintenance, their team has always been quick to respond and address the issue immediately. Ellie, in particular, has been a joy to work with—she’s easy to talk to, organized, and communicates everything so clearly.If you’re moving to the Central Texas area, I highly recommend Tri-City Property Management. They not only provide exceptional service but also offer some of the most reasonably priced rental properties in the area. I’m so grateful for everything they’ve done for me!

Review 9 (2025-02-22 - Rating: 5)
Tri-City is one of the best property management companies I’ve came across. My family and I were in a hurry to look for a home. Thanks to Natlie, and the team for helping us find a beautiful place. This company definitely has the heart of serving the community and going over and beyond. ThankYou Tri-city!

Review 10 (2025-01-23 - Rating: 5)
I found my current rental home online on Trulia in late OCT2024 since I needed to move in Nov 2024. Ive only worked with Ellie Valencia and she has been nothing but amazing. Very responsive and helpful. I havent had any problems with the management so far and I hope I dont. Im happy with the property and with the area (Copperas Cove).

Review 11 (2024-12-30 - Rating: 5)
Tri-City has been managing our property for close to 5 years. We have had such a great experience as landlords and we’ve had great communication from the whole team. I’ve worked directly with Kilee, JJ, and Natalie. They have always kept me informed and assisted in anything that we have needed while living out of the state.

Review 12 (2024-12-28 - Rating: 5)
Title: A Decade of Excellence: Our Experience with Tri-City Property Management for over 12 years, we have entrusted Tri-City with the management of our investment properties, and the experience has been nothing short of remarkable. As property owners, we constantly seek a balance between maintaining our investments and ensuring our tenants are happy in their homes. With Tri-City at the helm, we have found that balance—and then some.Exceptional Tenant ManagementOne of the standout features of Tri-City’s services is their ability to attract and retain quality tenants. With only one tenant who did not meet expectations during our 12-year relationship, weve been fortunate to welcome reliable individuals into our properties. These tenants consistently pay rent on time—a crucial factor for any property owner striving for financial stability. Moreover, communication is key in any relationship, and it seems that both tenants and owners benefit from open lines with Tri-City staff. Tenants know they can easily reach out if they identify repairs or maintenance issues within their units. This proactive approach results in quicker resolutions and happier residents—factors that contribute significantly to tenant retention rates.Quality Repairs When You Need ThemAs property owners, the condition of our investments directly impacts profitability as well as tenant satisfaction. We’ve been particularly impressed by how promptly repairs are addressed by Tri-City’s team. Whether it’s a leaky faucet or a more significant issue like heating failure in winter months, getting timely responses has always been a priority for us—and an area where Tri-City excels. The quality of repairs performed is another commendable aspect; experienced professionals ensure that work meets high standards every time. Knowing your properties are well-maintained provides peace of mind for us as owners—an invaluable asset when managing multiple rentals.Transparent Accounting PracticesAnother feature worthhighlighting is Tri-City’s approach to financial management. Their meticulous accounting practices ensure we are always informed about our income and expenses. Monthly statements provide clear insights into cash flow, enabling us to make informed decisions regarding our properties. The transparency in financial reporting has fostered trust in the relationship, allowing us to focus on growth rather than worrying about hidden fees or unclear billing practices.Strong Communication ChannelsCommunication is the bedrock of any successful partnership, and Tri-City has shown exemplary commitment in this area. Regular updates keep us informed about tenant interactions and property conditions, while their staff is always available for questions or concerns we may have. This level of engagement makes us feel valued as owners and reassures us that our investments are in capable hands.ConclusionOverall, our experience with Tri-City Property Management over the past 12 years has been overwhelmingly positive. Their commitment to exceptional tenant selection, timely repairs, transparent accounting practices, and effective communication sets them apart from other property management firms. If youre considering a property management service that prioritizes both owners needs and tenant satisfaction alike, we wholeheartedly recommend reaching out to Tri-City. They have proven time and again that they can effectively manage properties while enhancing the living experiences of tenants—making them a reliable partner for any investor looking to maintain their real estate portfolio with ease.

Review 13 (2024-12-30 - Rating: 5)
Tri-City Property Management has been outstanding in providing support to all issues related to my rental home. A special thanks goes out to Kilee, with each conversation, she has always been professional, responsive, courteous and kind.Super Team!*****

Review 14 (2025-01-23 - Rating: 5)
Ellie, JJ, and the rest of the team at Tri-City have been awesome the three years that we have been renting from them. We mostly dealt with Ellie, and she was always very responsive, pleasant to deal with, and helpful. On the occasion when there was a slight delay, as sometimes things happen that are beyond their control, she would do what she had to do to see it through. We would definitely recommend. Thanks, Tri-City!

Review 15 (2025-02-28 - Rating: 5)
Ive been renting from tri city for the past four years Ms kelci and Ms. Elli have took care of my every need. They have truly made me feel like part of there family.

Review 16 (2025-02-05 - Rating: 5)
Thank you Tri-City for managing my rental home for the past 10yrs. The customer service has been outstanding, and it is great being able to trust your office with the property care!

Review 17 (2024-07-11 - Rating: 5)
We lived in a Tricity home for five years. What was supposed to be a temporary housing situation until we decided where to buy, became the place we raised our two teens and a dog.Tricity was always quick to respond to any maintenance issues we had and made sure to communicate anytime there would be someone from the office or maintenance coming by the property.They are very strict when it comes to the care of the homes they oversee, which is a good thing for both tenant and landlord.Word of advice, make sure to document any damages or other issues when you move into your home, this will be helpful later on move-out.When you move out, make sure to budget for extra expenses such as cleaners, lawn care, carpet cleaning, etc, this will make the move out process much smoother. The move out cleaning list is one of the most detailed ones I have seen for any place we have rented through. I recommend to use one of their suggested cleaning teams off their list. It may cost some upfront, but will save you a lot of time and headache later.Read your lease. Most of the complaints I have seen/heard usually come down to a tenant not paying attention to what the lease requires. If you have any questions, ask the leasing agent. We went into the office and called a few times to clarify lease requirements and they always took the time to go over any questions with us.If you are looking for a home which is well taken care of by a team who cares, I highly recommend this company and the homes they lease.

Review 18 (2024-10-05 - Rating: 5)
Tri-city has been nothing but friendly staff since we occupy one of their rentals, work orders always on time dont have any problems with any of their service...good people ♥️ them

Review 19 (2023-04-12 - Rating: 5)
Nothing but positive experiences as a tenant so far. During the home search process, they were pretty responsive and hands-on. Unlike some of the other property management companies, they actually show you the houses in-person, and also don’t charge you $40/month for the “renter benefits” package that really only gets you an AC filter. I had to put in a couple work orders when I moved in, and they usually responded within a couple hours.

Review 20 (2022-05-04 - Rating: 5)
As homeowners renting our property we had the pleasure working with Natalie, Ellie and the rest of the friendly staff at Tricity! We cant thank them enough for all of their support and responsiveness to us and the tenants. If you are looking for quality, reliable property management lock no further!! Give them a call! D&K Mann

Review 21 (2017-03-01 - Rating: 5)
Alright, enough of these bad reviews. They had me all freaked out for nothing! We officially moved out of our rental home, and let me tell you, it was painless. When we first moved in, we asked for the carpet to be cleaned again since it looked dirty, and asked for some paint spots to be touched up. Natalie confirmed that a carpet cleaning company would be hired. By the time we got there, the carpet still looked dirty, but it wasnt that big of a deal, we just vacuumed it ourselves. Thats literally the only bad thing I can say.The rest of our entire experience with Tri-City went so smoothly. There were some broken sprinklers, they sent someone to replace them. Our light fixture broke, another easy repair they did. Any question I had, they kindly answered.Now time for the move out process. My husband was deploying and I wanted to move back home to family, so instead of charging us an extra $100 every month for the new year until we moved out, they allowed us to sign another lease and told us that if we use my husbands orders, we can get out of the lease for free. The cleaning list they have is definitely intimidating. I was so freaked out about cleaning everything on the list and worried about not getting our deposit back like the bad reviews said, so I hired the cleaning company they recommended, Claudias Cleaning Crew. Claudia was super pricey, $420 to clean the entire one story house, but I went with it just to have some peace of mind. Then we paid $140 to get the carpets professionally cleaned, with a pet enzyme treatment, as our contract stated. Finally, my husband worked on cutting the trees back, and we hired someone to haul all of the branches away for $125. Altogether, we spent $685 getting the house in move out shape, and kept all of our receipts. We also hired someone to help us trim our bushes, but that was on our own expense.When we finally did our walk through with Natalie, we gave her all of our receipts and told her how much we worked to keep the house in good shape. Not only did she give our deposit back IN FULL, but they also refunded us for the $125 we spent on the trees, since that was an owner responsibility. The ONLY thing they charged us for was a $59 flea treatment from our pet deposit, which I told them they could take out for instead of hiring someone myself.The good news is that our entire deposit that was returned to us doubled the amount we paid out of pocket for move out cleaning. Not to mention the fact that they returned the last check our bank wrote to them since we were moving out before that month, and didnt need to make a payment for it.Lesson for future Tri-City renters: be nice to them, and they will be nice to you. Take care of the house youre renting, and you wont have any problems.

Review 22 (2020-07-23 - Rating: 5)
Tri-city managed our families property for over 8 years and did a fantastic job. Responsive staff that does an excellent job finding and screening tenants and ensuring your property is well maintained. If you are in need of a property manager for your home, there is no better place in my opinion.

Review 23 (2020-02-28 - Rating: 5)
Im a local real estate broker in the area. Of all the property management companies Ive worked with, Tri-City is definitely the best. Ive referred several clients to them over the years, and the clients have been happy. They do their best to take care of both tenants and landlords, which isnt an easy job. They also have all their listings online with photos, which is a must in todays world.

Review 24 (2019-07-23 - Rating: 5)
My family had an excellent experience with Tri-City, especially after some difficult experiences with other area property management companies. The Fort Hood area is an odd rental market, but this company makes it less frustrating. The properties are well-kept, and the agents are responsive and transparent, particularly Ellie! Id highly recommend renting from this Tri-City.

Review 25 (2017-09-20 - Rating: 5)
Ive been a tenant with them since 2014 and never had any issues. They are very kind and understanding. The initial set up was with my friend and then I renewed the lease on my own without any issues. Its always a pleasure to see JJ when I go in to pay rent.

Review 26 (2019-04-17 - Rating: 5)
Fair, honest, and professional company. I would highly recommend Tri-City if you are new to the area and are looking for a place to live. I dealt with Ellie who was proactive in keeping me informed of the status of the house I was going to rent. Although my business was short lived due to unforeseen circumstances I cant speak highly enough of the service I received. Ellie deserves a raise!

Review 27 (2023-08-01 - Rating: 5)
Mrs. Natalie Austin has been very responsive and extremely helpful. She is always available to answer all our questions and make sure we have everything at hand. The ladies at the office are super nice and helpful as well. We are very happy with their services so far! Thank you!

Review 28 (2019-05-29 - Rating: 5)
I rented with them for about three years and had almost nothing to complain about. They were fast in getting maintenance issues fixed, we werent unhappy with the price of the house, they seemed available and friendly whenever I called with a concern. Might be the best place I have rented from in my time being around/in the military.

Review 29 (2020-12-30 - Rating: 5)
I hope everybody has the pleasure of working with Natalie! She helped me find the perfect place for me! The whole Tri City Property Management team has been beyond helpful every step of the way. Absolutely recommend !

Review 30 (2017-08-29 - Rating: 4)
We have been with them for only 3 months and we are very pleased. They have been excellent in service and very responsive. The only problems we had is when the owner of the building does not want to pay to fix something. However, the workers of TriCity have always been great to us. Although there appear to be bad reviews here, I am guessing it is from the owners not being responsive and not the business itself.

Review 31 (2023-05-05 - Rating: 5)
All of the ladies that work the office are very friendly and extremely helpful. The owner of the company works hard and is actually the one that showed us through our property. They made the move in process easy and quick.

Review 32 (2018-09-11 - Rating: 5)
Very easy to work with. Quick response time and a lot of contacts with local vendors. Natalie has been amazing as our rental agent! We highly recommend Tri-City.

Review 33 (2014-07-07 - Rating: 5)
Real honest people. Rented a home in Killeen, its been 4 months, and wanted to move to Harker Heights. They let me move to bigger and more beautiful house in Harker Heights. Didnt cost me any fees.

Review 34 (2022-09-30 - Rating: 5)
Years of military moves and we have to say Tri-City is fantastic. The greatest, kindest, most knowledgeable management and staff made everything easy. TY Tri-City! 😊

Review 35 (2021-10-16 - Rating: 5)
Excellent company that is honest and cares about their properties. As a homeowner, I always appreciate their communication with both myself and tenants. Great local company!

Review 36 (2023-02-20 - Rating: 5)
Thank you to everyone in the office & maintenence at Tri-City Property who made my recent move so easy! Everyone was extremely professional, friendly, and knowledgeable. Again, thank you all!