Vista at Park Row

Photo of Vista at Park Row

Located in Houston, Texas

Address: 13710 Park Row Blvd, Houston, TX 77084, United States

Phone: +1 833-303-9807

Rating: 3.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment rental agency
  • Property management company
  • Real estate rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-10-22 - Rating: 5)

    I have been living here for about a month & I can honestly say that it has been a fantastic experience!**Location**: The neighborhood is wonderful! It’s conveniently located near shopping stores, groceries, work and downtown.**Condition of the Apartment**: My apartment is in good condition, well-maintained & spacious. However, if there is any issues , the maintenance team is quick & efficient.I appreciate the large windows, high ceilings, updated appliances and the cozy layout.**Management / Leasing Consultants **: I cannot say enough about Kay, the assistant manager. She is absolutely amazing! Kay is incredibly responsive and goes above and beyond to assist residents with any issues or concerns.Her friendliness and dedication truly make a difference, and she creates a welcoming and positive atmosphere in the building. Whenever Ive needed anything, Kay & Kierra has been quick to help, ensuring that maintenance requests are handled efficiently and with a smile. They are the best duo.Except, Elizabeth….Majority of us had a disappointing encounter with Elizabeth, a leasing consultant at Vista at Park Row. From the start, she was rude and appeared uninterested in helping us. Her dismissive attitude and sarcastic responses made me feel like a nuisance rather than a valued potential tenant at the time.Having seen negative reviews about her, I now understand their validity, raising concerns about how she remains employed given her unprofessional conduct. She seemed more focused on her own agenda than other needs, creating an uncomfortable environment that highlighted her lack of essential customer service skills.I hope the upper management addresses her behavior, as everyone deserves respectful treatment. I would not recommend working with Elizabeth for a positive leasing experience. Don’t waste your time dealing with her.**Overall Experience**: What I love most about living here is the sense of community and the overall atmosphere. It truly feels like home, and I have made some great friends in the building. I would highly recommend Vista at Park Row to anyone looking for a wonderful place to live in Houston. It offers a perfect blend of comfort, convenience, and community, all thanks in part to Will, Kay and Kierra outstanding management.

  • Review 2 (2024-09-15 - Rating: 5)

    I enjoy living here at Vista at Park Row. The front desk staff are very nice and very supportive. It’s a quiet location. It’s very close to downtown and Katy I would certainly stay here for a long time and recommended to anyone.

  • Review 3 (2024-02-04 - Rating: 4)

    My husband and I moved in just 3 months ago and so far we love it! The neighbors are friendly and my dog has made so many new friends already. Kierra moved us in and was so helpful and kind since the beginning. She even remembers your name after not going in the office for a month or so which is impressive. We had a package incident and the manager Angela was so helpful and apologetic. I really appreciate the steps she took to help me especially since it was just an office chair.The only small complaint I have is the fact that some residents don’t clean up their dog’s poop in the dog park. Then whoever cleans the community every week is stuck picking it up when they clean the park. However I know that’s not something the office can really monitor or control.Overall I would HIGHLY recommend living here.

  • Review 4 (2019-10-06 - Rating: 5)

    The staff and management are all nice and very attentive, they help you with whatever they can however they can and the housing is very good and affordable. They have really good maintenance staffs and they don’t take long to attend to residents. They’re also very nice. I love every bit of this place, especially the pool!

  • Review 5 (2023-09-15 - Rating: 5)

    I would like to express my sincere gratitude to Elizabeth at the leasing office. Her exceptional kindness and knowledge have greatly enhanced my experience. Elizabeths welcoming nature, coupled with her deep understanding of the property and the leasing process, has made everything smoother and stress-free. She is a true asset to the team, and I highly recommend her for anyone looking for a top-notch leasing experience.Thank you, Elizabeth, for your outstanding service.

  • Review 6 (2023-02-04 - Rating: 5)

    Well I’m sorry I had to move out of state, because I would have never moved out! I lived here for 5 years and it was the greatest place I ever lived. The staff in the office was great and so were the maintenance guys especially Santos. The glue of the place is the property manager Angela! She is not only on top of everything like a well oiled machine she is also one of the most accommodating and caring about her tenants and maintains a healthy community environment! I thank you all and hope one day I will be back. Thank you so much for everything.

  • Review 7 (2022-09-17 - Rating: 5)

    Recently moved here from out of town and had a great experience working with Elizabeth! She answered all my questions and helped us have a smooth move in! She made sure I was comfortable with everything and reassured she was there to help with anything that may arise during the process of getting here, with moving in, and anything after. She’s very thorough, attentive, and great at what she does. I’m pleased to be living here and really enjoy the views from the apartment with all of the windows and feel safe with the extra safety they provide here. Thank you Elizabeth for everything you’ve done and thank you to all of the office staff that always helps out with welcoming arms when I go down with any questions! I really appreciate you all and glad I made they choice to move here!

  • Review 8 (2022-05-24 - Rating: 4)

    I lived here for a year and I absolutely loved it! The only reason why we left was because of job changes. We are really considering moving back next year. We only had one problem the whole year and that was just with the ac but they fixed it the same day. Anytime there was an inspection they always let you know in advance and they would be in and out in a few minutes. It felt as if we were in the building alone because we would never hear our neighbors. Every once in awhile we would hear walking in the hallway but that’s normal. Overall a great apartment. Only reason why I’m not rating 5 stars is because cars tires do get stolen. Not only on the first floor but on the other floors and in the middle of the day. I do believe that they could hire security or put more cameras considering it happens so often.

  • Review 9 (2023-07-07 - Rating: 5)

    This is my 6th year living here. Never had a single issue, Angela and staff been always extremely helpful and accommodating. I think it’s late to put that review now but we recently transferred apartments in here and all the ladies helped us and made the move so easy for us.Special recognition to the maintenance crew! They help with a smile 🙂

  • Review 10 (2022-09-17 - Rating: 5)

    Moving is not easy job but there are wonderful people who make you easier the process. Move to Vista at park row apartments has been a great experience so far, professional staff, good management of administration and residents are very polite and know how to live in community. Mrs. Elizabeth accompanying me in each process from the first day, more than pleased with her job, always with respectful and very professional treatment. A good place to live

  • Review 11 (2023-10-31 - Rating: 5)

    I really enjoy living here thus far at Vista. Ever since doing my first apartment tour here with Elizabeth, and moving in here, it’s been an awesome experience. Thank you Elizabeth for the amazing tour and for helping with smooth move in process.

  • Review 12 (2018-06-14 - Rating: 4)

    If I could have given a 4.5 rating I would have. I lived here for 13 months and loved everything about my unit. Had my job not relocated I would have resigned my lease. The office staff was always very nice and friendly. However, I would agree with a few of the other reviews in regards to the cleanliness of the hallways and garage. The paint lines of the parking spaces are almost not visible because of all dirt in the garage. This dirt gets tracked into the hallways and consequently it also gets tracked into the units. There are all kinds of spider webs in the halls and in the garage. If they were to take charge of this issue and ramp up the cleaning I think the property would look so much nicer. During my stay the halls were not moped daily like a previous review. During Harvey the street in front of the apartment, Park Row Dr, did flood but that was only after they opened the reservoir no flooding during the storm. None of the units were damaged but the complex was on an island of its own. However, the management team was wonderful, they sent out updates via email about the property to keep all residents updated, they offered to tow cars out at no cost to the residents, they even built a temporary road through a neighboring property so residents could come and go as they needed. Overall I enjoyed my stay and would move back in a heartbeat if the opportunity arose.

  • Review 13 (2021-04-09 - Rating: 4)

    There was a glitch with my move-in. It was an honest mistake made on behalf of my leasing agent, Ashly. Management acknowledged the oversight, but was seemingly unwilling to come to a resolution. Consequently, I was prepared to cancel my move-in altogether (though it was my actual move-in day and I had no other plan). I decided to drive over to the property in hopes of coming to a resolution in person. Ashly called while I was en route, minutes away, and it made ALL the difference. Once I arrived to view my actual unit, I was still unsure about moving-in. Ashly took me to view my unit, and made me feel comfortable in going through with making their property my new home. From initially visiting and viewing the property, to signing the lease, to moving in, Ashly has been warm, pleasant, personable, knowledgeable, and helpful. Upon my return to the office to sign final documents and secure the keys to my unit, Angela, Sr. Coordinator (property manager), had worked out a feasible agreement for me which confirmed for me that I had made the right decision. Since my move-in, maintenance requests have been handled promptly, Randy has been most helpful with answering my questions in person, over the phone, and via email. His replies have been prompt and pleasant. Thus far, my overall experience here at The Heights At Park Row has been pleasant. I look forward to spending many happy years at this property I call home.

  • Review 14 (2022-06-07 - Rating: 5)

    Cicely Vance Assistant Property Manager is awesome, she is caring and attentive! She helped me on the tour and currently today! I love the property so far. Apartments are pretty, looks exactly like the pictures. High ceilings and spacious closets. Quite community. I love my balcony

  • Review 15 (2022-10-09 - Rating: 5)

    Kierra, took her time to make sure that I had the apartment home I wanted as well as needed. By her being empathetic to my needs, I felt as if we had connected, building a relationship I could trust. After my first visit I was able to see myself actually living in a community such as this. It has exactly what I want and that is whatever I need.The community was an extremely beautiful, well kept and peaceful community. Everything was so beautiful that I felt like I was at a resort. It could not be better located and was amidst a lot of shopping and restaurants.

  • Review 16 (2023-05-11 - Rating: 5)

    Such a beautiful property, I was looking for something quiet with quiet residents. The property is in a great location. I work from home and study so this is the best. Thank you, Elizabeth for your patience. The management is friendly and the property is extremely well-kept. A courtesy officer walks around the parking area at night, so thats a plus. Behind the property is a walking trail alot of trees so if you like outdoor safe walking this is the place.

  • Review 17 (2023-09-19 - Rating: 5)

    I really appreciate Elizabeth at the leasing office. Her kindness and professionalism upon my move in experience made it really easy. She was very knowledgeable about the process and ease the stress of relocating. Thanks again Elizabeth for your wonderful assistance.

  • Review 18 (2017-08-24 - Rating: 5)

    I have absolutely loved staying at the heights at park row and I would recommend this complex to anyone! The staff is super helpful (Especially Kheri) and always prompt with dealing in any questions, comment, or concerns. The maintenance staff is great and very friendly. The facility offers a cleaning service and the lady who does my apartment does a great job! I enjoy my neighbors. There are always fun events that the property throws. As long as you abide by the complexes simple community rules you will have 0 issues. I have noting but great things to say!

  • Review 19 (2022-09-29 - Rating: 5)

    We are very pleased with Vista at Park Row! Elizabeth was very polite and helpful. She answered all questions we had, and was very patient while showing us around the property. We have now moved in, and we are enjoying our new spacious place with a GREAT VIEW! Overall, the front office team are professional, accommodating, and pleasant to work with. Thank you all!

  • Review 20 (2021-10-31 - Rating: 5)

    Nothing less than OUTSTANDING from the Property Manager, Angela, to the office staff Mr. Randy and Mr. Dominique!! Great maintenance team, very prompt and thorough, thank you Carlos:) Wonderful luxurious fairly priced secluded apartment homes. I feel important and safe living here. The lush landscaping and the Amazing floor plans with standard upgraded amenities are just the beginning. 5 perfectly well kept courtyards equipped with grills and seating along with business center with updated top of the line Apple desktops, e bar, free grab and go breakfast 3 weekdays out of each week, fabulous fitness center, numerous conference and seating areas within the clubhouse. The refreshing pool is also equipped with grills and seating. This is the one!!!!!

  • Review 21 (2018-09-04 - Rating: 5)

    Ive been living here for two years and I am about to resign my lease for another year. I absolutely love this community, it is such a pleasant place to live! The one thing that makes living here so great is my leasing agent Taylor. I have to brag on this phenomenal woman because she is such a sweetheart and is always willing to help in any way she can. She is simply the best leasing agent this place has ever had hands down and always goes above and beyond! So much so, that she was recently promoted to assistant manager. Her vast experience and awesome attitude speaks for itself. She has helped me on many occasions out of the goodness of her heart-- even after working hours. For example she once held an important package for me to pick up from her when I got home because I was unable to pick up before the office closed. Another instance was when she locked my apartment door for me when I lost my keys and had to rush to work in a panic to avoid being late...she even remembered to let me out the exit gate. I have witnessed and can attest to Taylor helping many tenants here on property even on her days off which is pretty rare in the industry these days. She is even kind to residents that arent very kind and can be down right rude. I would love to see Taylor promoted to manager in the near future because she is certainly deserving of it and is always putting in the man hours! Thank you Taylor for being the genuine person you are and loving what you do!

  • Review 22 (2021-01-09 - Rating: 5)

    I came in to view this property one Sunday afternoon and I was warmly greeted by a leasing professional, Ashly! The property is really nice and had already spoke volumes just from me passing by. Ashly, gave a great tour and I immediately fell in love with this place. She was very informative and attentive to my needs. I wanted The Heights to be my home so I filled out my application before leaving and a few days later I was calling this place my new home. I had a few concerns about which unit to choose due to wanting to pick the most convenient location and I was invited to re-tour with Randy who helped me finalize my decision. I’ve been here for a week and I’m very well pleased. It’s definitely worth it.

  • Review 23 (2017-07-31 - Rating: 5)

    Ive been a resident at the Heights at Park Row for a year, and my wife and I have no complaints. Ive stayed at several properties in the energy corridor/Galleria area within the past 10 years and this has by far been my best experience. The complex is safe, the tenants are diverse and of all ages, amenities are great, theres plenty of parking, and the customer service has been exemplary. Maintenance response times are also quick. Theres nature trails within walking distance, and shopping/dining entertainment within a 5 minute drive. I have recommended this complex to friends and would advise anyone to give them a shot.

  • Review 24 (2021-03-05 - Rating: 5)

    After working with a locator and narrowing my apartment search down to 2 I went in for a tour one Saturday afternoon. Ashly greeted me with a warm smile. She answered all of the questions I had and gave me a tour of the entire place. She followed up with me on Monday morning even though we were in the middle of a crazy winter storm. I submitted my application that same night and within a week I was moved in. Even with me not being to being able to pick up 90% of her calls she still made the process super easy. Move in came around and Randy had me in and out of the office within 10 minutes. Amazing customer service from this leasing team!! I am loving my apartment so far and am looking forward to getting good use out of all the amazing amenities on property especially the beautiful pool once warmer days roll around.

  • Review 25 (2022-09-14 - Rating: 5)

    I’ve been a resident for about 2 weeks now and am absolutely pleased and content with my choice. I did my tour with Kiara in the front office, and I must say because of her prompt responses, patience and efficiency, I made Vista at Park Row my home. Even after my move in, she remains consistent with her amazing customer service and competency! .

  • Review 26 (2019-12-08 - Rating: 5)

    I love the Heights! Apartment homes are spacious and beautiful. Grounds are well kept and maintenance calls are handled in an exceptionally timely manner. Staff is sweet and helpful. Parking is plentiful. I honestly do not have a single negative thing to say about this awesome complex.

  • Review 27 (2019-09-13 - Rating: 5)

    I love the whole vibe of the place. I enjoy the events held by the office every month. It’s always good to have good neighbors, it’s a safe place to live in. The view in the evening by the pool is awesome. There is no place I would move to even if I have to drive a few miles more to my work place ;) things are so near here so you don’t really have to drive much for groceries or shopping or to watch a movie. I love it totally! The maintenance is outstanding.... I just have to put in the request online and they fix it ASAP. The staff is super duper friendly. Even the gym is near so I don’t find an excuse to not workout ;) I m enjoying it. It feels like home!

  • Review 28 (2019-10-06 - Rating: 5)

    We have lived at The Heights at Park Row for over 2 years. It is well managed and maintained. It is relatively quiet for apartments and if neighbors get too noisy it is courteously handled by the staff. We had a problem with an AC last year and the maintenance staff worked tirelessly to fix it. They also gave us a portable AC loaner until it was fixed. The most impressive thing is how they took care of residents during Harvey. They kept those of us out of town informed and made sure those who stayed here had food, water, etc.

  • Review 29 (2020-12-05 - Rating: 5)

    I lived here for 2.5 years in apt 3106, great view to the plants around the pool, very private. The new staff is extremely pleasant. the community is relatively quiet. I really enjoyed the pool area and the grilling stations. I would have stayed living here for another contract year at least, but had to move to relocate closer to work

  • Review 30 (2019-10-13 - Rating: 5)

    If you are looking for an Absolutely Fabulous Place to live near the lower end of I-10 The Heights @ Park Row Apartment Homes is where you want to be. The staff is absolutely awesome. There is Angela,Taylor, Laura and Kayla. They are five-star women who give the very best of service. They treated me like Royalty and I love the service, the location and the amenities! So, if you’re looking for somewhere to live that has great service & a great locations check out The Heights @ Park Row!

  • Review 31 (2022-09-12 - Rating: 5)

    I have visited this beautiful complex several times when I visit my friend who lives here. Every time I walk through the lobby, CeCe has always greeted me with a warm beautiful smile! Her smile is filled with so much energy!So if you are looking for an apartment I would definitely ask for Cece!!! To add to the beautiful complex is a beautiful park (Terry Hershey park) walking distance from the complex.

  • Review 32 (2019-02-02 - Rating: 5)

    Awesome community! Awesome staff! The property manager here is AMAZING she has been here since I have lived here she LOVES this community and takes care of her residents! So many great events, food trucks and activities scheduled for tenants! Any maintenance requests weve placed have been dealt with THE SAME DAY. The staff is on top of it and seem to really care about the tenants as people. THIS PROPERTY IS THE PLACE TO LIVE AT!!!!Please take these reviews with a grain of salt. Come in and see for yourself. Judge for yourself. Please dont listen to these over exaggerated negative reviews by people who probably are the problem themselves.

  • Review 33 (2021-03-06 - Rating: 5)

    Ashley is the absolute best! I moved in for the new year and I wanted to wait to complete my review. This property is amazing from the layouts to the staff! But Ashley is by far the best any problems I have she can resolve them. Which aren’t many! Which is a plus! The property is beautiful, very well kept. Maintenance responds very quickly. I love everything about this property.

  • Review 34 (2020-08-03 - Rating: 5)

    Leased from 6/19-7/20. We lived in 2402 which was a fabulous unit with a pool view. We relocated to Houston and moved to The Heights and the staff was always attentive and responsive for us during the duration of our stay. They now have cameras in the parking garage for added security. I would recommend it this place to any who are reading and on the fence, thank you Angela and staff for taking care of us. - Ed and Dana

  • Review 35 (2022-09-13 - Rating: 5)

    Cece Vance, is an amazing part of the leasing office. Whenever I need something, she is there for me. She never judges and is very understanding. She helped me when I needed help the most. I really appreciate her and it shows that she cares about the residents. The complex itself is very nice and quiet.

  • Review 36 (2017-10-02 - Rating: 5)

    Lived here for a couple years having renewed my lease one. Great experience. The staff have been great over my time there. Following Hurricane Harvey (where the surrounding area was flooded but the complex largely unaffected) I felt the staff handled the situation VERY well giving multiple updates daily via email.

  • Review 37 (2021-01-12 - Rating: 5)

    I’ve visited May apartment complexes in Houston and this place is hands down the best I’ve ever seen. Ashly has assisted me with the entire process - from touring twice, to the application. She had a MAJOR role in my decision to apply to live here. She’s very knowledgeable, polite, & also very real. I 10/10 recommend the management team here keeps her around. She’s everything! I can’t thank you enough for your assistance Ashly! (I look forward to moving in here)

  • Review 38 (2019-11-26 - Rating: 4)

    Ive lived here for about 18 months and I love this place. Im relocating to a different state for work and Im sad to leave. This has by far been the best apartment complex Ive ever lived in. Back when I moved here, the ratings for this place were low and I didnt understand it. The place itself is beautiful. Whenever I have any guests, they absolutely adore the interior and just how beautiful the property is. The ceiling is the highest it can be for an apartment (Im also on the top floor so that helps) I love that there is a direct route to Terry Hershey Park and because the property is right on I-10 it is a short drive to so many key spots in Houston. Now my only real complaint...the staff isnt very friendly. Its not that theyre not helpful. Theyll help me when I need. However, every time I go into the office I feel like Im bothering them. Its really strange. Im really big on customer service and I always pick the top notch places even if I have to pay a little bit more because I appreciate friendly staff. I really think the leasing agents can use some training on how to interact with the residents. Theres just something odd about them (especially the two who sit in the front). Almost moody in a way...Other than that, I think snakes, lizards, giant roaches are an issue. But, I dont really blame the property for it. The area surrounding it is green so thats a given that you may see these insects and lizards every now and then. Im truly very sad about leaving this place. Thankfully Im a pretty low maintenance resident so I didnt actually interact with the staff too much (I have a few other friends who live here and they feel the exact same as I do about the staff). But the chances of me moving back to Houston within the next year are good and Id definitely move back here in a heartbeat.

  • Review 39 (2021-06-04 - Rating: 5)

    What a great place to live. Just moved in, the process was simple and straight forward. The front office team is 5 star. Everyone, especially Randy and Angela, is super friendly and accommodating. The apartment complex itself is stunning and very well maintained.

  • Review 40 (2019-10-10 - Rating: 5)

    I LOVE LOVE these apartments. The staffing is amazing and work diligently to make sure all requests are completed in a timely fashion. Lets talk about the pool, they keep the pool clean at all times of the year and that alone is 5 stars by itself. I do intend on renewing my lease for sure. Also if I dont renew the next complex will have alot to live up too.

  • Review 41 (2020-12-23 - Rating: 4)

    The Heights have been a great place to live. The units are nice and well-kept. Each time Ive reached out to management and/or maintenance, theyre always responsive and attentive. The office crew (Ashly, Endia, and Randy) is awesome and very helpful.

  • Review 42 (2021-02-01 - Rating: 5)

    Ashly did a great job of showing us around the property and making us feel at home. The entire process was easy and we had good experience. We moved in 2 months ago and things are going smoothly.Few items worth noting:-Proximity to the terry hershey park is the most underrated amenity-Maintenance responds quickly to service requests-Gates are constantly messed up

  • Review 43 (2018-09-09 - Rating: 5)

    Loved my living experience here! The staff was always helpful and there for me when I needed anything. Maintenance was prompt and very professional. The apartments were beyond! Loved the spacious kitchens and the walk-in closets. Perfect place to move!

  • Review 44 (2018-05-11 - Rating: 5)

    This complex and staff are amazing! Love the amenities and how peaceful it is. The apartments are nice and I love that it is pet friendly. I enjoy how close we are to I10 without being right on the feeder road. I will definitely be here for a long time. Anyone who writes bad reviews about this place probably didn’t follow the lease rules.

  • Review 45 (2016-06-13 - Rating: 5)

    I have been a resident here since November 2015. Knowing this is a brand new property a certain amount of forgiveness is owed. All of the employees are friendly and professional. I mostly deal with Angela and Kheri. Angela was the first person I met. Any time I have had an issue I simply mention it to Angela and she has promptly taken care of it. But Kheri, she was my savior. My apartment was supposed to be ready September 19, but due to an inordinate amount of rain the move-in date had to be moved to November 20, which actually ended up being better for me. When I called later to confirm the November move-in date, unfortunately it still wasn’t going to be ready. I told Kheri that I wasn’t going to be able to postpone my move-in date again. Within 20 minutes not only did she find me an apartment ready to be moved in on my November 20th date, it was bigger, better and fit my circumstances better. She went above and beyond to make me a happy tenant. For people who are looking at this property…give it a chance, its still new. My advice to the other reviewers…be nice to people and they will be nice to you.

  • Review 46 (2019-10-03 - Rating: 5)

    I have truly enjoyed living at the Heights Park Row! The apartments themselves offer upgraded and luxury features such as granite counter tops, stainless steel appliances, walk in closets, and high ceilings. If youre in the mood for BBQing grills are located all over the property in common areas. The community is very pet friendly and our neighbors have been some of the nicest people we have ever met! I highly recommend you to check out the property and help yourself to the nice bowl of candy they always have waiting for residents!

  • Review 47 (2019-10-03 - Rating: 5)

    Services provided by the staff and the response time of the maintenance requested is A-class. It is a safe place to live with your children. Love the greenery around the house, it feels closer to nature. Neighbors are very friendly and welcoming...Ice-breakers are hosted by the community every month to meet neighbors and make friendly relations. It feels like home.....

  • Review 48 (2021-01-25 - Rating: 5)

    This property Is bomb! I am an apartment locator for Smart City and my client was blown away with tour with Randy a few hours ago. Going to start using this property as my go to for the Katy area. Great amenities, the pool, its super well kept as in clean, and all the staff is superior to what I have seen in property management in the Houston area!

  • Review 49 (2022-09-13 - Rating: 5)

    Cece is the absolute BEST she really made my renting experience a breeze. Very patient and always available to answer any questions even after my lease was signed! If your looking for somewhere quiet and luxury definitely look here ask for Cece!!!

  • Review 50 (2019-09-24 - Rating: 4)

    The reason for 4 stars and not 5 is due to the manager. The entire staff besides the manager Angela was pleasant to work with and always accommodating. Taylor was always helpful and would go out of her way to make me and my family feel comfortable. We almost moved out within our first 2 weeks living there because of Angela. She does not know how to approach people and she comes off as very racist and unprofessional. Taylor was the reason we continued to live there after our unpleasant encounter with Angela. Overall front office staff Laura and the other blonde lady(except management) and maintenance has been exceptional.

  • Review 51 (2024-05-26 - Rating: 5)

    This place is very beautiful and they really take good care of the property. I would recommend friends and family to live here. Especially good environment for the elderly also.

  • Review 52 (2018-09-03 - Rating: 5)

    Lived here since they opened, during construction, management is professional & helpful. Maintenance is quick to fix anything such as changing ac filters. Love living here. Management has rules and enforced those rules, but it only makes this place nice, neat, & clean. I recommend this complex! People leaving negative reviews, probably don’t follow the rules!

  • Review 53 (2021-09-28 - Rating: 5)

    My sister lives in one of the 2 bedroom apartments here and I have to say I am very impressed with the place. I can’t say much regarding the services since I don’t live here myself, but the location is very convenient with a great view. It is about 5 minutes away from a highway and there is no noise issue at all. If you’re in search of an apartment check this place out!

  • Review 54 (2021-01-15 - Rating: 5)

    Soon as I walked in Ashley greeted me with a smile and asked me all about my apartment needs. She was very thorough with my tour. After my tour we went over all of the different options and I feel like Ashley is simply amazing.

  • Review 55 (2020-03-17 - Rating: 5)

    I am in the process of filling out paperwork to move in and Hollie has been super helpful. She is professional and very prompt when getting back to me. She even offered to measure the laundry room to see if my washer and dryer will fit. I am excited to be a part of this community and counting the days till I move in!

  • Review 56 (2021-08-13 - Rating: 5)

    I thoroughly enjoyed my stay here! One of the best apartments I’ve had thus far! Randy, Angela, Dominique, and Endia made sure I had the best experience and were very accommodating! I would recommend these luxurious apartments to anyone! Thanks again to the management team!

  • Review 57 (2023-09-20 - Rating: 5)

    I love this place. It’s so peaceful, quiet, smells good, everything is clean. The staff is very nice. I’m happy to have applied here. Kierra helped a lot and made this possible . I’m grateful to her. Thank you!!!!

  • Review 58 (2020-01-17 - Rating: 5)

    I have recently moved to Houston, TX and have been trying to move closer to work for quiet a while now. I also have been on a month to month lease just not to sign a contract and to be free to find what I liked etc..I can not say this enough, but the number of places I’ve visited near the area, “The Energy Corridor” where the Beautiful Heights at Park Row is located. and my previous location which was by the Galleria Mall. Let me tell you, no where did it feel right and homie for me until I entered the the Heights at PR. The cherry on the cake however, was Mrs. Hollie Alford. If you want to speak of class, professionalism, warmth, attentiveness to what’s important to me; the client, and quickly finding solution after solution to all my concerns. On top of that, her friendliness is just refreshing and is as it should be everywhere.Thankfully, not only is Hollie a Star, but honestly every single staff member I met while prospecting, made me feel welcomed every time out of the 5 times I’d visited and going. And that’s special, at least to me and I noticed that everywhere else I went and more places than none were missing that human touch.Hollie, thanks again for assisting me, and please know that I highly appreciate your help throughout.Sincerely.Y-H

  • Review 59 (2016-06-01 - Rating: 4)

    Lived here for about 6 months now. Very nice place. The parking garage has more than enough space for all residents however I am a little concerned about the narrowness about the corners. A mirror would be helpful as Ive had a few close calls with people speeding around the corners. a head-on collision in the garage would not be a good thing. Also the ceilings seem a bit on the thin side. Ive lived at 3 other complexes over the past 8 years and this is the first placed Ive lived where I can hear clear footsteps of our neighbors above throughout the day and night. Could be due to the wood flooring not having enough soundproofing material in it. The property is well kept and the office staff is friendly, however it does take them a while to respond to emails.

  • Review 60 (2017-03-20 - Rating: 5)

    Toured property this weekend with my daughter. Kheri was very patient with us despite the leasing team being short staffed. Property is very nice and seems safe. Would definitely be comfortable if my daughter ends up living at the Heights.

  • Review 61 (2019-09-26 - Rating: 5)

    Lived here almost 2 years now and I have never had an issue. Taylor in the front office is great and has always went above and beyond to help me with any question or problem I have! She’s definitely made it a better living experience! 100% recommend living here!

  • Review 62 (2019-09-20 - Rating: 5)

    The Heights at Park Row is a awesome place to live. Absolutely love the staff. They are friendly and make everyone feel welcome. Love the apartment set up. Great place!!!

  • Review 63 (2019-10-22 - Rating: 5)

    We have been here for 4 years and love this place! The staff is wonderful and very nice and the area is clean with amazing landscape around the grounds & the pool. Its kinda like living in a resort. Thanks so much for taking care of us!

  • Review 64 (2021-06-27 - Rating: 5)

    It has been great month! Pretty quiet in our building and the amenities are great! I like the convienience of the parking garage and elevators when we were moving in. The view from our patio is very serene.

  • Review 65 (2022-05-12 - Rating: 5)

    I love love love Vista at Park Row I toured with Cece. She is great! And the property is Beautiful. I will be returning once more units come available.

  • Review 66 (2020-12-21 - Rating: 5)

    Ashly was just wonderful and so helpful with our last minute inquiries. She made sure that everything that I needed was there and the Welcome Home letter was a guide for a quick and effective move in. Thank you Ashly!

  • Review 67 (2018-05-23 - Rating: 5)

    Great place to live! I was worried about being close to the highway and hearing vehicles at night but it is a non issue!! Staff was very helpful and friendly on every question i had (i know i had a lot) and were happy to help me find exactly what i was looking for! So glad i made the move!

  • Review 68 (2019-10-10 - Rating: 5)

    A great place with a wonderful manager, Angela. She always goes above and beyond with a smile on her face! Heights at Park Row has wonderful amenities and is in a great location! Highly recommended.

  • Review 69 (2023-10-06 - Rating: 5)

    Absolutely love this community! Elizabeth was extremely helpful and thorough. The application process was smooth and efficient. Great experience!

  • Review 70 (2019-09-12 - Rating: 5)

    I’ve been here 2 1/2 years and I have not had any issues with my unit or the office staff. Any maintenance requests are seen to immediately & with the numerous community events makes it a very welcoming community. I love it here.

  • Review 71 (2022-09-14 - Rating: 5)

    This is a wonderful place. A hidden gem if you ask me. I visited recently and CeCe Vance was a wealth of information. This is definitely on my short list of properties to rent.

  • Review 72 (2021-02-06 - Rating: 5)

    I just moved in and my leasing experience was very easy and I had no complications or issues at all. Randy help me all of the way through being the nicest and most professional agent I’ve found so far.

  • Review 73 (2019-10-15 - Rating: 5)

    Gorgeous apartments & a wonderful place to live. The staff is always amazing and attentive, the apartments are beautiful and spacious with awesome amenities. This is a place you can truly call home.

  • Review 74 (2019-09-30 - Rating: 5)

    I’ve lived here about 4 months now and have had nothing but great experiences. I’ve had to put in one maintenance request and it was taken care of in a timely manner. Very quite area with easy access to I10.

  • Review 75 (2018-09-04 - Rating: 5)

    I’ve been living here for 1 month, and honestly could not be more satisfied with the property and staff at this complex. Any and all conflicts I’ve had were handled in a timely manner! Definitely 100 percent recommend this great property.

  • Review 76 (2023-10-31 - Rating: 5)

    Elizabeth was super helpful with the move-in process and went out of her way to make sure I was ready to move into my new apartment!

  • Review 77 (2019-09-30 - Rating: 5)

    We’ve been living here for few months and we love the place! Location is great, few minutes drive to I10 and many shops, restaurants and parks. Big plus for the gym, pool and bbq area.

  • Review 78 (2022-11-22 - Rating: 5)

    Kierra was an absolute dream to work with! She made the whole process enjoyable and really helped us navigate the application process!

  • Review 79 (2021-02-03 - Rating: 5)

    Ashly Is the greatestMatter fact every apartment complex should have a Ashly she made me feel at home immediately she deserves a raise and her own office .Thank you for making me feel welcome and not just a tenant to fill a unit ...Ashly!!!!! Ashly!!!!

  • Review 80 (2022-06-02 - Rating: 5)

    CeCe has been a huge help to me this entire process. She is very sweet and patient and has made the application process to the move in, run very smoothly.

  • Review 81 (2019-09-24 - Rating: 4)

    Resident for almost 3 yrs and so far it has been a good experience. Feel like the customer service from some of the respresentatives could be a little better specially because this is considered a luxury community.

  • Review 82 (2021-01-31 - Rating: 5)

    One of the best services I have had. Ashly made my transition so smooth and great. Recommend for all new residents inTexas.

  • Review 83 (2022-10-06 - Rating: 5)

    I was helped by Kierra. She was very friendly and helpful. Awesome customer service. I like the complex so far. Overall very optimistic.Thank you!

  • Review 84 (2021-01-09 - Rating: 5)

    My deciding factor moving here was the staff, Ashly is the 🐐! The property is clean, modern, and peaceful. Definitely looking forward to being here.

  • Review 85 (2023-09-23 - Rating: 5)

    Just moved in not to long ago and Elizabeth is one of the nicest people i have ever met, she was so helpful.

  • Review 86 (2022-05-15 - Rating: 5)

    I would like to Thank Ms. Cece for showing us around she was funny and the property was beautiful we will be renting soon when more units become available.

  • Review 87 (2018-05-29 - Rating: 5)

    The management, maintenance and property are great! I have no complaints except for the other residents who don’t follow rules regarding parking and parties.

  • Review 88 (2021-02-23 - Rating: 5)

    I think its a nice place. There are the occasional issues but i think a lot of the negative reviews over exaggerate. Staff is also quite proficient at communicating and the service guy is second to none.

  • Review 89 (2019-09-29 - Rating: 5)

    I visited this apartment complex because my girlfriend lives there, it seems very clean and the facility is well taken care of. Would recommend living here.

  • Review 90 (2020-12-07 - Rating: 5)

    Beautiful place to live and amazing new staff! Randy had a direct answer for every question I had and really put a lot of my worries at ease.

  • Review 91 (2021-04-17 - Rating: 5)

    Great place to live! No complaints so far. This place exceeded my expectations.

  • Review 92 (2020-12-04 - Rating: 5)

    Very pleased with the building, the management and the maintenance. Just moved out after 18 months. Thank you all.

  • Review 93 (2023-12-28 - Rating: 5)

    My Friend lives at Vista Park Row. Great Apartment

  • Review 94 (2018-11-07 - Rating: 4)

    Great breakfast. Great wait staff. Good place that we will visit again soon 👍👍👍👍👍

  • Review 95 (2023-07-03 - Rating: 5)

    Had to clear some underbrush between i-10-parkrow

  • Review 96 (2019-02-06 - Rating: 5)

    I love the office staff here!!! Angela and her staff are amazing!!!!!

  • Review 97 (2019-10-10 - Rating: 5)

    Best apartment in the area , awesome staff !!👌🏼

  • Review 98 (2016-06-16 - Rating: 4)

    Nice place to live, just little bit noice from I 10.

  • Review 99 (2021-10-20 - Rating: 4)

    Beautiful place, parking a little confusing

  • Review 100 (2015-12-05 - Rating: 5)

    Really nice and a great price!

  • Review 101 (2022-06-30 - Rating: 5)

    Tidy, clean, safe, excellent for living, gym, well-kept green areas, good pool, BBQ area, very good

  • Review 102 (2023-11-26 - Rating: 5)

    Excellent place to visit family

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