Houston Community Management Services

Photo of Houston Community Management Services

Located in Houston, Texas

Address: 18333 Egret Bay Blvd Suite 305, Houston, TX 77058, United States

Phone: +1 832-864-1200

Rating: 4.2

Services

  • Wheelchair-accessible car park

Categories

  • Property management company

Photos

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Comments

  • Review 1 (2025-02-06 - Rating: 5)

    Very nice and good people to work with gave me a extra two weeks to get everything in order before even starting to work. Ms Lauryn is very professional and mr. Warren level of understanding is great i would definitely recommend contractors/handymen to work with this company.

  • Review 2 (2024-12-05 - Rating: 5)

    I cannot speak highly enough of Lauryn Mundy, our property manager. From day one, Lauryn has gone above and beyond in her role, consistently demonstrating exceptional communication skills and a true dedication to maintaining and improving our community. Whether its responding to inquiries, addressing concerns, or keeping us updated on important issues, she does so with professionalism, clarity, and promptness.Lauryn has an incredible ability to balance the needs of residents while ensuring the smooth operation of the property. Her attention to detail is unmatched, and its clear she genuinely cares about the well-being of our community. She proactively addresses maintenance needs, resolves issues quickly, and always strives to create a positive living environment for everyone.Thanks to Lauryns hard work and commitment, our community feels more connected, well-maintained, and cared for. She is an invaluable asset to the property and has set a high standard for what a property manager should be.Sincerely, Kevin

  • Review 3 (2024-12-03 - Rating: 5)

    I had the pleasure of working with Taylor Williams as my property manager, and I cant recommend them highly enough. From the start, Taylor was incredibly responsive—no matter the time or day, I always received quick and thoughtful replies to my questions. Their friendliness made every interaction a pleasant experience, and I truly felt valued as a tenant.

  • Review 4 (2025-02-18 - Rating: 5)

    Best HOA Manager Tranquility Lake has ever had. Lauryn is responsive and gives attention to all my concerns in a very timely manner. Wish we had her 7 years ago!

  • Review 5 (2024-12-04 - Rating: 5)

    Angela Creech has been the most proactive, personable and pleasant property manager that I have worked with over the past 30 years. It has been a great pleasure. I highly recommend working with her if you have the opportunity. Lance W. Gay - Landscapes USA Houston.

  • Review 6 (2024-12-03 - Rating: 5)

    Taylor Williams, is incredibly attentive and responsive, always ready to answer any questions. Its clear that she truly cares. Her exceptional management skills are always outstanding. Thank you, Taylor, for being so great!

  • Review 7 (2024-12-06 - Rating: 5)

    Angela Creech is an amazing manager. Her wisdom, kindness, and problem solving abilities are top notch! When I have questions or need help, she always steps up and provides a very timely response.

  • Review 8 (2024-12-12 - Rating: 5)

    Danny Benvin absolutely deserves a 5-star review. We started our relationship with a cold call a few years ago, and since then, we’ve built a solid friendship. He’s incredibly professional and truly cares about the community management industry. As a vendor, he’s always treated us with respect and has shown that he values strong partnerships. Danny gets that good relationships are built on communication, collaboration, and trust.

  • Review 9 (2025-02-12 - Rating: 5)

    Lauryn is courteous and attentive. During this alarming financial issue, she has graciously assisted us with resolving delicate details. We are very glad she is on this team. ⭐⭐⭐⭐⭐

  • Review 10 (2025-02-11 - Rating: 5)

    Lauren Mundy is an exceptional community manager. She is incredibly fast and responsive and honestly deserves a promotion. Her dedication and efficiency truly stand out. #LaurynIsTheBest

  • Review 11 (2024-12-27 - Rating: 5)

    Our new Associa property manager for Tranquility Lake Condominiums Lauryn Munday is exceptional. She has always been very responsive, thorough, and follows up in responding to our requests and concerns. Since she has taken over as our property manager, I’ve noticed that our property is showing noticeable signs of improvement. This is a result of her highly competent management skills combined with our new property board of directors which have also been highly proactive in improving our property. Thanks Lauryn!

  • Review 12 (2024-12-06 - Rating: 5)

    We’ve been working with Taylor Williams for years and she’s the best manager! Organized, professional and on top of it at all times! Thanks for making our job easier!

  • Review 13 (2025-01-02 - Rating: 5)

    A huge thanks to Lauryn Mundy for going above and beyond to help me with my payment plan .Her quick response, kindness and expertise, really made a difference and I truly appreciate their assistance.

  • Review 14 (2024-12-05 - Rating: 5)

    We have had a fantastic experience working with Lauryn as our manager. She is great and always responsive and reliable.

  • Review 15 (2024-12-04 - Rating: 5)

    I cant speak from experience about other personnel at HCMS, but as for Angela Creech she is highly dependable and the consummate professional. Without fail, every inquiry I sent her was responded to in a satisfactory manner.

  • Review 16 (2024-12-24 - Rating: 5)

    The office staff have diligently follow up my concerns regarding an erroneous bill. It took awhile, but looks like they are close to cleaning this clerical error (from previous management).

  • Review 17 (2024-12-03 - Rating: 5)

    Every time I have needed something, Taylor Williams has been there to help! She is kind and professional and has made the transition into our new home seamless.

  • Review 18 (2024-12-04 - Rating: 5)

    Angela Creech is fabulous with communication! She responds fast to emails and calls, we love working with her!

  • Review 19 (2024-09-06 - Rating: 5)

    We’ve had our fair share of challenges with property managers in the past—some were grumpy, unresponsive, and often unavailable for extended periods. Lauryn M. at Associa has completely turned things around for our community.In just a few short weeks, Lauryn has been prompt, proactive, and tenant-friendly, doing more for us than any of the previous managers ever did. She listens, takes action, and genuinely seems to care about improving our community. Her dedication is a breath of fresh air, and we’re grateful to finally have a manager who makes a positive difference.Thank you, Lauryn, for making things right!

  • Review 20 (2024-12-16 - Rating: 5)

    Daniel Benvin has been consistently proactive, responsive and professional. Very happy to have him!

  • Review 21 (2024-07-22 - Rating: 5)

    We are thrilled to share our experience working with our current manager, Julian. After navigating through three management companies and several managers over the past four years, we are incredibly grateful to have found Julian. His exceptional follow-through and thorough knowledge of HOA and condo law have truly made a significant difference in our community.Julians dedication and expertise have brought a sense of stability and reliability that we have been seeking for years. His proactive approach and attention to detail ensure that our communitys needs are met efficiently and effectively. Whether its addressing individual concerns or managing larger community projects, Julian handles everything with professionalism and care.We are genuinely pleased to have Julian on board and look forward to continuing our successful partnership with him. His contributions are greatly appreciated, and we are confident that with Julians guidance, our community will continue to thrive.

  • Review 22 (2025-02-10 - Rating: 5)

    I highly recommend working with them. I work directly with Lauryn Mundy and she is very responsive and knowledgeable. Highly recommend!

  • Review 23 (2024-12-05 - Rating: 5)

    Our new HOA Manager (Lauryn Mundy), for the Harbour Park Community is off to a fabulous start. I had a some questions that I could not find answers to and she dug right in to find those answers. Thanks for all of your help Ms. Mundy. Welcome Aboard!

  • Review 24 (2024-12-06 - Rating: 5)

    Lauryn has been fabulous working with our HOA, and the entire neighborhood! We are grateful and thankful for her expert property management,

  • Review 25 (2024-09-30 - Rating: 5)

    Lauryn has single handedly renewed my faith in Associa with her focused attention and quick response to our HOA needs. Hats off to Lauryn!

  • Review 26 (2024-10-30 - Rating: 5)

    Mrs. Williams is an asset to any Team. We have had Zero Issues and very Prompt on Returning Messages. We will miss Her Expertise and Wish Her the Best.

  • Review 27 (2025-01-14 - Rating: 5)

    Lucia is always available to answer questions and provide guidance relating to legislation and governing documents. She is an asset to the Board and community.

  • Review 28 (2024-11-19 - Rating: 5)

    Angela Creech is the best thing that has ever happened to the HOA.She is reliable, dependable, and has the integrity that makes me as a homeowner relaxed, knowing our communities are taken care of. God bless the USA - and Angela Creech making the HOA GREAT AGAIN!!!!! MHGA

  • Review 29 (2024-09-26 - Rating: 5)

    Lauryn our property manager with HCMA is super helpful. She is great at following up and persistent in getting things done. Lauryn is knowledgable in here profession and if she does not know the answer she will get it. Truthfully I can not say enough to reflect the incredible job she is doing for all of us.

  • Review 30 (2024-05-03 - Rating: 5)

    Sarah was very helpful and answered my call right away unlike other companies I have dealt with. She was professional and took care of all my needs leaving me with a smile on my face. It was the happy ending I needed after a stress filled week. Would not hesitate to recommend her to all my friends. She is a true angel.

  • Review 31 (2024-07-20 - Rating: 5)

    Our community is privileged to have Julian Suniga as our property manager. He is innovative and problem solving when we need him to be. He is responsive to community needs and patient with the Board when this is needed. He has in the short time he has been our manager has helped us right the ship so we can look ahead and not behind. He knows his job and does it well, and seems to have fun doing it.

  • Review 32 (2024-12-04 - Rating: 5)

    Love working with this company! Especially Danny Benvin, super open with communication and very responsive! He is always there to help and answer any questions!

  • Review 33 (2024-12-11 - Rating: 5)

    She returned my phone call in a timely manner and was very helpful as well as professional in demeanor.

  • Review 34 (2024-05-08 - Rating: 5)

    I received exceptional customer service support from Ms. Debby Laurio of Houston Community Management Services office today. Her prompt, professional and detailed response to my question made what could have been a stressful communication an outstanding transaction. She was very knowledgeable demonstrated that she valued me personal and my time. Thank you again Debby you have provided me with the information that I need. Have an amazing rest of the day!

  • Review 35 (2024-05-08 - Rating: 5)

    I recently had the pleasure to be assisted by Andrea Landin and I could not be happier to say the least of how wonderful she is! She answered all my questions and always with a happy and professional tone that was contagious! Great customer service for sure.

  • Review 36 (2024-10-29 - Rating: 5)

    Manager Tanasha Pearson has been a huge help to us. She is extremely pleasant and professional.

  • Review 37 (2024-07-20 - Rating: 5)

    I feel very fortunate to have Julian Suniga as our community manager. He is very proactive and possesses an extraordinary can-do attitude. He is always able to promptly answer our questions and act according board recommendations. Thank you Julian!

  • Review 38 (2024-12-02 - Rating: 5)

    Angela Creech is one of my favorite community managers! Working at a law firm that represents HOAs, I can always count on her to reply quickly and provide everything we need to facilitate the best representation for community associations. She advocates for us, refers us to clients, and is always positive, upbeat, and overall a delight to work with. I highly recommend her and Houston Community Management!

  • Review 39 (2024-12-07 - Rating: 5)

    Taylor has always gone above and beyond to make sure we have our community needs met. She is an asset to us!!

  • Review 40 (2024-05-30 - Rating: 5)

    Lauryn Mundy was very helpful, courteous & professional. She answered all my questions and committed to contacting the board to review my issue. Very impressed with Lauryn and the service she provided. Definitely 5+ stars

  • Review 41 (2023-12-19 - Rating: 5)

    Lucia Mejia is very helpful she will go above and beyond to help. She is very professional and always willing to help. She has amazing communication skills. She is very helpful and will make sure that every question is answered to the best of her ability. I had a great experience with her. If you ever need someone to oversee your account dont hesitate and contact Lucia.

  • Review 42 (2024-12-06 - Rating: 5)

    Angela Creech is a superb example of what a HOA property manager should embody. Her communication is timely, professional and courteous. You can tell she truly cares.

  • Review 43 (2024-12-04 - Rating: 5)

    Love working with Danny always available and quick to respond to problems,questions whatever we need

  • Review 44 (2024-01-17 - Rating: 5)

    Every time I needed to contact the Lake Olympia Association, Mary Curtis did an amazing job with helping to solve all our neighborhood issues. She was professional, efficient, and exceeded my expectations. She never made me feel that our issue was insignificant. Her attitude was always positive! Nice goes a long way. Thank you

  • Review 45 (2024-05-03 - Rating: 5)

    Lauryn Mundy treats our community like its the only one she manages.She takes pride in her work and her enthusiasm for wanting to perform outstanding work is evident.We had our community meeting last night and nearly everyone in attendance told her that she is appreciated and her timely responses and solutions are greatly appreciated.Thank you for all your efforts Lauryn!

  • Review 46 (2024-05-08 - Rating: 5)

    Andrea is very professional and has great customer service skills. I enjoy working with her very much. She always finds me a fast resolution and very effective. Shes an all star employee. Great asset to the company.

  • Review 47 (2024-12-04 - Rating: 5)

    Danny Benvin is amazing to work with! Very responsive and helpful always!

  • Review 48 (2024-09-23 - Rating: 4)

    Thanks for the update. Better late than never, but I suppose you waited for a positive result.Can’t wait to see the results! :)

  • Review 49 (2023-12-15 - Rating: 5)

    Not many HOA companies with good customer service or seems these days, I had a great experience with them recently and spoke with a Mandy I believe her name was. She was very personable and really listened to me and provided helpful solutions. Thankful that some people still offer kind customer service!!

  • Review 50 (2024-05-15 - Rating: 5)

    Lucia was extremely nice and helpful. She was quick in responding to my emails, which helped alleviate my situation. Thank you Lucia for your great customer service.

  • Review 51 (2024-05-14 - Rating: 5)

    HCMS, is truly an amazing company that cares about the communities they serve, they don’t just look at the communities and people within them as a number, they actually care about the people they serve. It’s truly a rarity these days when a company actually cares about the people they serve, when you call them, they actually have a person that answers the phone. On the weekends if there’s an emergency, they have an on call person to help out with any issues that may arise. I’d like to highlight one employee specifically that has always been amazing, Angela Creech. She truly goes the extra mile with any project, she works on and person she serves. No matter what the situation is or how crazy the “ask” is, she is always there to serve. One time in particularly was amazing when I had a lot going on, I forgot to pay my HOA dues, before things got excessive she sent me a gentle reminder. Another time I had a question about my trees and she gave me advice on the best way to handle it.I highly recommend this company because they are a great company, but more importantly, they hire amazing, like Angela Creech

  • Review 52 (2023-12-17 - Rating: 5)

    We loved how Maya helped us with all of our questions and concerns! She was very thorough and helpful! If i could give more than 5 stars I definitely would, this company is defending the jackpot!! We switched companies and there are absolutely no regrets, so far we love it!

  • Review 53 (2023-12-20 - Rating: 5)

    Maya Johnson, in my opinion. Is one of the best to ever do it. Shes kind, polite, and very knowledgeable. She responds in a very professional manner and goes above and beyond to get problems solved and provides the best customer service in the most excellent manner. Anyone who will cross her path will definitely get exceptional service. She represents her employer well.Thanks Maya Johnson

  • Review 54 (2024-12-23 - Rating: 5)

    Awesome representatives! They answered my question fast and they will help you if you need anything . Thanks

  • Review 55 (2024-05-28 - Rating: 5)

    Our property manager, Ashley McDaniel, is very responsive and a hard worker. The work relationship has been invaluable to our small board, in keeping our dues as low as possible while providing our community with the services it needs.

  • Review 56 (2024-05-08 - Rating: 5)

    I cant speak highly enough of Lucia Mejia and her customer service . The entire experience, from the moment I called , was fantastic. She was friendly and efficient, and was not only knowledgeable but also took the time to address all my questions and concerns. I left the call feeling confident in the customer service I received. If youre looking for a reputable person with all the answers to your questions, look no further than Lucia Mejia.

  • Review 57 (2024-05-01 - Rating: 5)

    My experience with Sarah Long has been 5 Stars. Sarah has been our manager since last November. She hit the ground running with our community, which was very much in need of a good manager. Each time I have reached out to Sarah she has promptly returned my calls, emails and texts. Sarah has helped us resolve several problems that have unexpected come up for our community. She has really been a blessing to me as the President of a small HOA.

  • Review 58 (2024-05-09 - Rating: 5)

    Sarah was one of the most thorough, and detailed reps. I have ever had. She answered all my questions before i even had a chance to ask any. Even afterwards when she asked if I had any questions. I literally couldn’t think of one thing extra to ask.

  • Review 59 (2024-07-20 - Rating: 5)

    I am a home owner in a Bellaire Tx community of 13 homes. We have faced many challenges with the builder over the past 6 years. They have ignored our communities needs. We have been actively trying to get the builder who refuses to turn over the HOA to the homeowners for more then 2 years to no avail.Most recently we have a new HOA representative, from the builder, who is working very diligent to have the HOA turned over to the homeowners as it should be. He schedules regular meetings and responds to questions in a timely manner.His name is Julian Sunigar. We are lucky to have him working so closely with us trying his best to help solve some of our HOA problems and most importantly to have the builder turn over the HOA to the homeowners. We are gratefull for his efforts and hopefully, with his help, will get results.Homeowner

  • Review 60 (2024-02-20 - Rating: 5)

    Our new manager Lauryn Mundy has already been so wonderfully helpful for me personally as a homeowner in the Cloisters Condominium Community.1) She immediately reached out to all of the members of our community upon her arrival offering us assistance.2) Lauryn responded quickly and warmly when I wrote back to welcome her.3) When inquiring about my malfunctioning gate opener Lauren again wrote back quickly with all the immediate and helpful information that will solve my problem.4) Lauryn Mundy’s warmth, helpful, thorough, knowledgeable countenance is most reassuring as an Homeowner. We here at the Cloisters are fortunate that wonderful Taylor’s replacement follows with such an high level of competence.

  • Review 61 (2024-12-06 - Rating: 5)

    I highly recommend Angela is youre doing business with Houston Community Management. She is very responsive and actually address questions when they are brought up.

  • Review 62 (2024-09-10 - Rating: 5)

    Lauryn is our property managers at Sunset Heights. She is FANTASTIC! Both extremely responsive. More importantly, shes PROACTIVE in solving issues that crop up before they become big headaches. Our community went through other property management people and companies but we are very happy with Lauryn, who has restored faith in a property management service. Something as simple as coming and walking our property every few weeks…simple activities that go a long way to engendering faith and support from our community. We appreciate them and look forward to continuing a positive working relationship!

  • Review 63 (2024-12-02 - Rating: 5)

    We always appreciate the quick response and attentiveness that we receive from Angela Creech.

  • Review 64 (2024-05-10 - Rating: 5)

    Lucia is amazing and so helpful! I was so satisfied with her customer service. It is not very often to get such good service anymore. Definitely 5⭐️ for Lucia for going above and beyond!!! Thank you Mrs. Lucia for being so helpful!!!

  • Review 65 (2023-11-21 - Rating: 5)

    Lauryn is a great manager. She is in constant communication with the board members, she follows up on pending issues and sends friendly reminders on items needing time sensitive responses. She is also very prompt in completing tasks requested by the members. I’m extremely satisfied with her performance .Brenda MedinaPresident Pine Meadows HOA

  • Review 66 (2024-05-09 - Rating: 5)

    Lucia Mejia is amazing she will go above and beyond to help. She is very knowledgeable and professional. Please see her regarding your account needs.

  • Review 67 (2024-11-20 - Rating: 5)

    HCMA is a great HOA management firm. I love working with Angela !

  • Review 68 (2024-06-10 - Rating: 5)

    I throughly enjoy working with Karen Lopez! She responds SUPER quick to any questions and concerns from me & others in the community. Shes our go to person for any info we need at our HOA meetings. Everyone needs a Karen Lopez in their life! 😊

  • Review 69 (2023-11-21 - Rating: 5)

    Lucia has answered me quickly and forwarded my emergency ARC applications just as quickly. The review committee has always been very responsive and helpful. The only problem I have is knowing who to contact and who to respond to. Too many names.

  • Review 70 (2024-09-12 - Rating: 5)

    Prompt service and very polite and friendly! Great customer service and support! Response was in a timely manner!

  • Review 71 (2023-12-14 - Rating: 5)

    Andrea is really someone that can help you solve all your problems, shes great at customer service and you can definitely tell she loves her job! Very happy to have her assist me with all my questions and concerns.

  • Review 72 (2024-01-23 - Rating: 4)

    I would love to give this a 5 star rating, but I just cant. I will only speak highly of Hector Estrada in this review. He 100% wins 5 stars because he took the time to hear me out and send me appropriate documents for what I asked for. Thank you for your great customer service Hector.

  • Review 73 (2024-02-29 - Rating: 5)

    Lauryn Mundy is absolutely amazing. She is sincere, kind and empathetic as well. She is also quick to respond to all that I inquire and or need help with.. Thank you Lauryn Mundy for all that you do. It is so refreshing to have a representative that actually cares and is considerate of the outcome.

  • Review 74 (2024-05-10 - Rating: 5)

    Tracy Downs quickly and efficiently resolved a financial error that saved our homeowners around $2000.00 a quarter. Since Covid, prices have been going up and this will help us greatly and our neighborhood wont be compromised in any way! Thank you Tracy!

  • Review 75 (2023-12-12 - Rating: 5)

    HCM has done an amazing job ever since Ashley McDaniel took over our account. She is very dependable, great with follow through and most importantly a great communicator. Having her on our account is like having Autopilot for the Board Members. Our budget is done on time, assessment letters go out on time and her work with the residents impeccable. The helps facilitate communication between the board and vendors and most importantly provides great recommendations when we ask. Recently we signed with a new pool management company she recommended and we made the entire year without any major complaints. Ashley is the reason we stay with HCM. She is a true asset to the company and our community.

  • Review 76 (2023-12-20 - Rating: 5)

    Words cannot express my gratitude for Maya’s thoughtfulness and professionalism. She provided great support and was able to resolve issues with no delay and endless patience. Maya is definitely an exemplary and wonderful human being!

  • Review 77 (2023-12-15 - Rating: 5)

    Lauryn Mundy, the new Community Manager, is very professional and has great customer service skills. Shes really quick to answer emails and addresses concerns properly and promptly. When issues arise from concerned homeowners, shes quick to reach board members to try and find a solution, follow-ups, and updates all involved parties properly.

  • Review 78 (2024-05-21 - Rating: 5)

    Lucia Mejia provides great customer services and has great communication. Very helpful, I am glad we still have people who actually helps in every detail. Houston community management 🙌

  • Review 79 (2024-11-26 - Rating: 5)

    Lauryn is doing a fantastic job. Very responsive!

  • Review 80 (2024-07-13 - Rating: 5)

    Karen is eloquent and dedicated in working with our Board. For the last two years it has been nonstop with repairs needed for our pool. Karen has answered all our requests and concerns.

  • Review 81 (2023-12-14 - Rating: 5)

    Lucia is one of the most renowned and respectable people here due to her impeccable customer service. She never lets customers down and she has the most positive attitude in the business. Thank you Lucia for helping me !!! ❤️

  • Review 82 (2025-01-06 - Rating: 5)

    Lauryn is great to work with and communicates with her vendors!

  • Review 83 (2024-12-06 - Rating: 5)

    Danny is super helpful and amazing. Addressed our concerns and needs!

  • Review 84 (2023-11-28 - Rating: 5)

    Lucia Mejia did a fantastic job of helping me to resolve our issue and get us the signed ROL we needed to close! And she was super friendly during the entire process! Thank you Lucia!

  • Review 85 (2023-12-17 - Rating: 5)

    Maya Johnson has great customer service. She was diligent in finding answers and getting us to understand our accounts. Very patient with her clients.

  • Review 86 (2023-12-14 - Rating: 5)

    Lucia Mejía has extraordinary customer service! She always goes above and beyond for her clients. I’m incredibly pleased with everything she does for me. Highly recommend! :)

  • Review 87 (2024-07-26 - Rating: 5)

    In 22 years living in Mission Bend, is the first time that the person that represents our HOA responds in a timely manner and her professionalism is evident in every communication.Thank you Ms. Mundy, 😊 🙏

  • Review 88 (2023-12-12 - Rating: 5)

    Ashley McDaniel is our property manager and she does a great job. Very responsive, helpful, and genuinely cares. We switched from a different company and it was a great move!

  • Review 89 (2024-05-20 - Rating: 5)

    Ashley has learned her position over the year and keeps track of items for us. She stays on top on financials, as best she can, but HCMS accounting can be difficulty to get items addressed in timely fashion. Overall, she has done a good job for us. She deserves a 5 star rating from me,.

  • Review 90 (2023-08-07 - Rating: 5)

    Mary Candy Curtiss! Need I say more! You are one of a kind and I absolutely adore you. Thank You so much for being so kind to me. My event was AMAZING because of YOU! Thank you for guiding and equipping me with the information I needed to make my event successful. To ALL: Mary is attentive and responds to inquiries in lightning speed. She always welcomed me with kindness and respect with each encounter and let me tell you, I reached out quite a bit. She provided Excellent customer service... That Means EVERYTHING when under pressure while planning an event. I cannot praise her enough. Mary: Thank You - Thank You - Thank You! I hope you enjoy the dessert I left for you. Take Care and I hope to see you again, soon!Love ~Altha D. Rodgers

  • Review 91 (2024-05-09 - Rating: 5)

    I highly recommend Lucia Mejia. If you want some to help you and communicate with you every step, she is the one to go to. So glad she was able to help me n my family. Get in touch with lucia if yall need any help she has great customer service

  • Review 92 (2024-05-01 - Rating: 5)

    Sarah Long was so helpful when I called with concerns. She was polite and I wouldnt hesitate to reach out to her again.

  • Review 93 (2024-09-23 - Rating: 5)

    Detailed report and it’s very appreciated. However, please add to this the upkeep and destruction of pool chairs and decore.

  • Review 94 (2024-05-09 - Rating: 5)

    Loved coordinating with Sarah long. She was very attentive to my needs and was very knowledgeable. Businesses need more people like her!

  • Review 95 (2024-05-13 - Rating: 5)

    Debby was super friendly and helpful. She gave me all of the answers, resources, and contact information I needed to ensure my questions were addressed.

  • Review 96 (2025-02-22 - Rating: 5)

    Timely response. Very good services.

  • Review 97 (2024-11-01 - Rating: 5)

    Extremely helpful and patient in handling my problem. Shes obviously a very kind and friendly person.

  • Review 98 (2023-12-19 - Rating: 5)

    We love working with Houston Community Management Services. Ive personally worked on accounts with Angela Creech and Theresa Platz and they are professional and knowledgeable. Communication is excellent and the board members love them. Looking forward to working with them more in the future!

  • Review 99 (2023-12-26 - Rating: 5)

    Ms. Lucia Meija has taken the time to resolve a problem that has been ongoing for years. I sent emails, left messages, spoke to a gentleman, sent certified letter and nothing was even acknowledged previously. I appreciate her help with this problem that was left to her to resolve. Excellent service and concern.

  • Review 100 (2024-05-23 - Rating: 5)

    Hello Houston Community Management,I just wanted to inform that Lucia Mejia is an outstanding communcator. She provided a 100% customer satisfaction and support service.

  • Review 101 (2024-05-16 - Rating: 5)

    Lucia Mejia is doing awesome! She is quick to respond and has been very polite and courteous. Thank you so much!

  • Review 102 (2024-09-30 - Rating: 5)

    In all the years I have lived in Ashford Village / 17 plus / Lauryn is the absolute best!!!! ALWAYS ALWAYS KIND, HELPFUL AND INCREDIBLY RESPONSIBLE. KEEPS YOU APPRISED OF THE SITUATION EVERY STEP OF THE WAY.

  • Review 103 (2023-12-12 - Rating: 5)

    Ashley McDaniel is an experienced property manager. She’s always available and ready to help us with anything. We really appreciate her professionalism and kindness.

  • Review 104 (2024-05-08 - Rating: 5)

    Andrea Landín is an expert on what she does. She has helped me a lot with my doubts and she is so kind. I really appreciate her performance and professional treatment. Thanks a lot!

  • Review 105 (2023-12-15 - Rating: 5)

    Taylor Williams has been wonderful to work with and responds to emails/calls quickly and kindly. Glad to see great customer service still exists!

  • Review 106 (2024-06-27 - Rating: 5)

    We’ve had several home improvement applications lately and Karen always responds quickly. She is very helpful.

  • Review 107 (2024-05-17 - Rating: 5)

    The house across the street from me appears to be abandoned. The yard was overgrown with weeds everywhere. I reported the issue and it was taken care of in a timely manner. I am very pleased. I wish I had thought to take before and after videos.

  • Review 108 (2023-11-30 - Rating: 5)

    Myranda Laughlin has always been professionally and respectfully willing to help reach our goals, even as a fairly new vendor for the AOC. She has always found answers to our questions and when she don’t know, she will reach out to someone that does. Thank you Mandy!!

  • Review 109 (2023-12-17 - Rating: 5)

    Maya was very good at her job she treated me and my husband great and every time we come back we want her working with us. She made our time awesome and memorable.

  • Review 110 (2023-12-07 - Rating: 5)

    Nathaniel Griffin is our community manager for CL. He is knowledgeable and very accommodating to the needs of our neighborhood. He is responsive and very easy to work with. I cant say enough good things about how he works with our board of directors.L Reeves, CL Board President.

  • Review 111 (2024-06-10 - Rating: 4)

    Just to say that our HOA is doing good job of keeping this subdivision looking nice as been here now for 25 years and usually neighborhoods do not look so nice by that time frame.Keep up the good work as dues are going up each year now and probably will continue and we want our property values to go up as well. Property values only keep going up if everyone does their part and having a good HOA is a lot of the reason why as well.Leslie MearsDavid Mears

  • Review 112 (2024-05-24 - Rating: 5)

    Mandy always goes above and beyond to help solve any issues I may have. Truly wish they were a few more hard working people like her around.

  • Review 113 (2024-05-17 - Rating: 5)

    Ashley McDaniel does a great job of managing our property at Armondwilde subdivision. Her attention to detail is much appreciated by the homeowners.

  • Review 114 (2023-11-30 - Rating: 5)

    Mryanda Laughlin is a very important person to Aswell Fence and Gate. She always goes above and beyond to make sure I get my R#s and Q#s . But the most important thing about Myranda she makes sure I get paid for my invoices that she processes. Im so thankful to have her working with me. Thanks for everything you do for me and my company Aswell Fence and Gate. Definitely need more people like Myranda Laughlin working for Associa.

  • Review 115 (2023-12-08 - Rating: 5)

    HCMS spells Nathaniel Griffin. Nate is the best property manager I have ever worked with. He is very knowledgeable, he knows the community’s bylaws well, he is impartial, fair, helpful and always available.If two five-star reviews would give him 10 stars then I would do that.I hope HCMS knows what a great asset Nate is to his company.

  • Review 116 (2023-12-04 - Rating: 5)

    She is always taking the time to make sure we have the right information for each property we visited.Also, good communicator regarding questions about the jobs, properties access codes, and emails responds.Thanks Mandy for all you hard work.

  • Review 117 (2023-12-07 - Rating: 5)

    Mandy Laughlin is very helpful and friendly anytime I need assistance. She is honest and straightforward. Without a doubt, the best staff member I’ve delt with at this company.

  • Review 118 (2023-11-27 - Rating: 5)

    Lucia Mejia is awesome. We are the new owner of a house in the Mission Bend area. We called the HOA office and Ms. Lucia provided a friendly professional service and guided us through the process.

  • Review 119 (2025-02-12 - Rating: 5)

    Lucia has been very helpful! Thank you Lucia!

  • Review 120 (2023-11-30 - Rating: 5)

    Lauryn Mundy helped us recently and she was fantastic! Replied quickly, extremely sweet, professional, and very knowledgeable. Thanks so much!

  • Review 121 (2023-12-13 - Rating: 5)

    I had this issue I needed addressed and Ashley was a great help. She was professional and easy to understand, making my issue easier to deal with. I was grateful she was there to help, thanks Ashley!

  • Review 122 (2020-09-16 - Rating: 5)

    Miss Aerielle gave me outstanding customer service. I was needing information for one of my clients and she went above and beyond about what I needed to do to ensure were were compliant with the HOA rules. Also she shared really helpful additional public information that I needed to learn about the amenities in the Pineloch/Bay Glen Neighborhood. I didnt realize how many amenities they had!!! Thanks Miss Aerielle for taking good care of me! My Seller and I really appreciate you!

  • Review 123 (2025-01-27 - Rating: 5)

    Taylor is the best property manager we’ve have in the last 21 years! She is responsive, organized with excellent follow up! I won’t work with anyone else!

  • Review 124 (2023-12-08 - Rating: 5)

    My Community Manager is Nathaniel Griffin and he is the reason for my 5 star review. Nathaniel goes above and beyond to assist our community. From contacting vendors to assisting with accounting questions Nathaniel always jumps in with a great attitude to solve any problems. As a member of the HOA Board, I am confident that I can rely on Nathaniel to ensure compliance with the law and that ethical standards are adhered to with a best practices mindset. Nathaniel is a consummate professional. He takes ownership of issues and works through to resolution. Our community has benefitted from his calm, determined work ethic. I feel extremely lucky to have Nathaniel Griffin as the Community Manager for my neighborhood.

  • Review 125 (2023-12-14 - Rating: 5)

    Andrea was such a fresh air. Very knowledgeable. What seemed to be a burden she turned it into a can do an solve it in no time. Thank you so much!!

  • Review 126 (2024-05-23 - Rating: 5)

    Is being great working with Associa, wonderful stuff, Ms. Mandy always being efficient at her job, and always taking care of things in a timely manner.

  • Review 127 (2024-05-07 - Rating: 5)

    Kudos to Julian, the new property manager for Walnut Hill. He is incredible!!! He returns calls quickly, and is helpful and professional.

  • Review 128 (2024-05-09 - Rating: 5)

    Best customer service by Lucia Mejia. Lucia your positive attitude and willingness to go the extra mile for us the customers is appreciated.

  • Review 129 (2024-05-07 - Rating: 5)

    Andrea Landin has managed to excel on her attention, she managed to solve any issue or concern that I need to address everytime I am lucky enough to speak to her.

  • Review 130 (2023-12-08 - Rating: 5)

    Our manager, Nate Griffin, is an excellent manager. He consistently keeps us focused on maintaining our community. Along with this, his personality gives us confidence that he will take care of us.

  • Review 131 (2023-12-20 - Rating: 5)

    I cannot say enough about how helpful Taylor was in helping me get my pool tags for my neighborhood pool. She treated the matter with urgency and was extremely professional and pleasant.

  • Review 132 (2019-06-13 - Rating: 5)

    I left a voicemail yesterday with a maintenance need and it was done a couple hours later. I still received a follow up call today from Lucia just to ensure all my needs were met. I asked a question about our deed restrictions and she quickly scanned the governing documents and gave me the info I needed. Excellent service, impeccable follow through! Way to go Lucia Mejia!!

  • Review 133 (2024-05-17 - Rating: 5)

    It was a pleasure to work with Mandy. She’s beyond professional and truly concerned with helping to solve problems. She’s an asset to your company!

  • Review 134 (2023-12-20 - Rating: 5)

    I worked through my process with Maya and she was very professional and knowledgeable about what I needed. She is definitely a jewel and is a pleasure to work with.

  • Review 135 (2023-12-07 - Rating: 5)

    Nathaniel Griffins performance has been top notch. He has demonstrated the the ability to maintain focus on the important tasks while maintaining open and honest communications during one of the most turbulent periods in this Associations history. HHis measured nature and projection of integrity projects confidence in his abilities.

  • Review 136 (2025-01-03 - Rating: 5)

    Everything fell into place when Lauryn joined our team.

  • Review 137 (2024-05-02 - Rating: 5)

    I have been doing business with Associa for a while and Sarah is by far the best and most professional and attentive property manager I’ve had the privilege to work with .

  • Review 138 (2024-05-19 - Rating: 5)

    Thank you Lucia Mejia For the Great service you gave us . She was Extremely helpful and guide us thru the process.

  • Review 139 (2024-05-15 - Rating: 5)

    Lucia was very helpful and professional. Great customer service she helped me with all my needs.

  • Review 140 (2020-01-02 - Rating: 5)

    Just wanted to say that Ms. Lucia Mejia is great! I called the customer service line to speak about my account. Ms. Mejia answered my call and she was amazing. She answered all of my questions and took the extra time to explain the details of my account clearly and in a way that I could understand. She is so nice and pleasant to deal with. 5 stars!

  • Review 141 (2023-12-18 - Rating: 5)

    Laura “Taylor” Williams has kept our board informed each month and has taken on a huge project we needed to get done. Thank you from Banbury Cross HOA.

  • Review 142 (2023-08-09 - Rating: 5)

    I lost an old record between the HOA and myself and needed to get a copy. Lucia Mejia greeted me very courteously and strived to find the old record to help. She emailed a copy of the record and followed up with me to make sure I received the email and attachment. Thank you, Lucia for your help.

  • Review 143 (2022-12-28 - Rating: 5)

    Lucia was very kind and helpful! She answered all my questions and was very efficient in taking care of my issue. I am very impressed with how she handled things, and I was very comforted knowing I was in good hands!

  • Review 144 (2023-12-12 - Rating: 5)

    Ashley McDaniel Is an amazing professional. She handles issues efficiently & communicates regularly. She’s also a pleasure to work with.

  • Review 145 (2024-05-08 - Rating: 5)

    The experience has been awesome, Andrea Hernández has been so helpful.Thanks a lot .She has been really friendly and willing yo hice support.

  • Review 146 (2024-09-30 - Rating: 5)

    Lauryn who is the manager of Cloister is very responsive and informative.

  • Review 147 (2023-11-22 - Rating: 5)

    Lauryn Mundy is our Community Manager. She is attentive, professional and shows a sincere caring attitude, all the time. Great Job!

  • Review 148 (2024-05-16 - Rating: 5)

    You can always count on Myranda Laughlin; shes tirelessly on top of her game! A pleasant powerhouse of dependability, resourcefulness, and honesty.

  • Review 149 (2024-12-17 - Rating: 5)

    Ms. Lauryn Munday’s email response times have been exceptional. Thank you.

  • Review 150 (2019-02-08 - Rating: 5)

    Lucia Mejia took care of all of my concerns over the phone; I didnt have to wait, and she was cheerful and patient. She double-checked the work, sent me updates via email in real time, and made sure I had everything I needed before letting me go. She offered to follow-up with me if I had any questions about the documents she sent. A++

  • Review 151 (2024-02-05 - Rating: 5)

    Angela is very customer friendly and prompt. She makes sure you receive the information you are requesting in a timely manner.

  • Review 152 (2025-02-23 - Rating: 5)

    The Brittany Bay HOA and community has been supported very well by Karen Lopez this past year. In many cases she has gone above the normal job requirements to provide us with answers and research issues.

  • Review 153 (2024-05-09 - Rating: 5)

    I had an excellent experience with Lucia , she was really helpful and professional . I definitely give her 5 stars ..

  • Review 154 (2023-03-21 - Rating: 5)

    Lucia was outstanding in resolving bank billpayer issue on HOA late fees I incurred; she was friendly, knowledgeable & efficient- proactively called & performed 3 way call with me & my bank when I called, and satisfied the bank’s onerous requirements for proof of late fees incurred due to their mistake. Lucia THANK YOU for your help & kindness!!!

  • Review 155 (2023-03-27 - Rating: 5)

    I would like to thank Arielle as a wonderful understanding representative that had helped me to understand the options that me and my family have for HOA payments as well as providing me knowledge that we can pay early or by monthly arrangements before the annual due date, I appreciate her providing me with not only the question I called for, as this is our first HOA, and was never explained the process beforehand on the options, she was a great listener and I appreciate her help.Thanks again.

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