The Westside Group, Inc.
Located in Houston, Texas
Address: 1616 W 6th St Ste. 100, Austin, TX 78703, United States
Phone: +1 512-499-8013
Rating: 4.7
Services
- Online appointments
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Appointment required
Categories
- Property management company
- Apartment rental agency
- Real estate agency
Photos
Latest AC Repair Services in Houston
Comments
-
Review 1 (2025-01-03 - Rating: 5)
Rented an apartment with Chris and the Westside Group for 4 years. They were always extremely responsive, and took great care of the unit. The maintenance staff were friendly and punctual. I also got all of my security deposit back despite some normal wear and tear on the unit. Highly recommend. -
Review 2 (2024-04-08 - Rating: 5)
Overall a great renting experience. Responsive management & attentive to property / tenant needs. Price-wise, its solid. Paying for washer / dryer can get costly, but assuming this is the norm in Austin its okay. Also, new laundry machines were installed this year that work very well. Big shoutout to Alex & Chris for being great property managers to work with. -
Review 3 (2021-05-25 - Rating: 5)
I have lived at the Diplomat in West Campus for 3 years and I very much enjoyed my time there. The management was always very responsive and maintenance was too. The apartments themselves are well taken care of and for West Campus you get such a great deal on such a charming apartment. The only issue I had was that amenities were a little out dated but management said they would be renovating the complex over the summer so that issue is solved! Also its very quiet even though we face a main street! Given the circumstances of the last year I also want to mention that management was very accommodating to my financial situation. Overall, this complex and management are truly gems in West Campus. If I hadnt put off releasing I would be living here again. :) -
Review 4 (2023-07-12 - Rating: 5)
From application to lease signing to maintenance requests to resident communication to move-out… easily the best property management experience I’ve ever had. If they are managing a property, I’ll be seriously considering it as a living option. Thanks especially to Chris. Top notch business all the way around! -
Review 5 (2020-01-02 - Rating: 5)
I moved out of my apartment on Rio Grande a few months ago, but am currently dealing with a nightmare landlord and was just reminiscing about the time I spent in an apartment managed by the Westside Group. They are far and beyond the best management company I’ve ever worked with - kind, respectful, honest, responsive. It was my first time living in an apartment where I did not feel like I had to constantly protect myself from being screwed by the management. Communication was A++, prices were fair, maintenance issues were always handled within 24 hrs, and they went above and beyond on multiple occasions to help me with issues that they had no obligation to deal with. Finally, they gave me back my deposit in full, which many landlords jump through hoops to avoid doing. I just think they’re so great and hope others can experience the same! -
Review 6 (2022-03-10 - Rating: 4)
Lived here for almost 10 years at Sixth Street West Apartments and its pretty good. There is a good value if youre budget-conscious. Youre looking at older buildings, but they do a good job of keeping them fresh and comfortably inhabitable. They make sure stuff works and when it doesnt work, their staff generally is able to fix any issue within 24-48 hours. Issues obviously come up more often due to the older buildings, but its nothing you cant handle. The only thing that was annoying is pest control. I lived in 3 separate apartments throughout my time there and all 3 had issues that had to be dealt with and werent easy fixes. My first apartment 10 years ago on this property was cockroaches. They had to keep coming back and back again and keep spraying. Eventually it got under control, but then a year later it pops up again. 2nd apartment was similar, takes multiple treatments to resolve and eventually its taken care of. But then once you go 6-9 months without a treatment, the problem comes back again. Then there was a problem in apt #2 with mice and eventually I just had to have the maintenance guy fill up every single baseboard with the filling and it was resolved. Then my last apartment had similar issues, with cockroaches that took a month or so to resolve (they werent severe cockraoaches, just occasional), then right as I was moving out, the mice started being an issue and we killed a couple of them before move out. On this property, you want the apartments on the back side away from the parking lot due to noise and thin walls from garbage trucks in the morning, the morning, etc ... but its not too loud, its reasonable, just not super quiet. But again, the staff is helpful and not afraid to send maintaince guys to fix anything that goes wrong. The laundry machines are expensive at $2/wash & $2/dryer and its not very big capacity machines. Pool is kept clean and youll get sun there. Overall Id recommend this place if you want something that meets your needs in a great neighborhood. -
Review 7 (2019-08-12 - Rating: 5)
This is referring to my stay at the Westsides Envoy apartments at the 21st and San Gabriel Street - Envoy was a great place to live. The Westside Groups service was simply awesome! While we had very few maintenance issues over the five years we stayed at Envoy, their response to maintenance requests was always timely. The expertise of maintenance personnel was indeed very impressive. I hope this place remains as welcoming and lucky for the next residents who come in. -
Review 8 (2018-12-03 - Rating: 4)
Westside Group was really great at accommodating our requests- whenever we had a problem or concern they were quick to repair or respond! Our apartment was updated and well kept, and it is in a great location where you can walk to fun eats and coffee shops which we loved. We still had a couple of things that bothered us but no place is perfect. Paying for laundry and parking can be a hassle but overall we really enjoyed living in W 6th Apartments!I would definitely recommend if you are looking for something simple, affordable, and want to be downtown but away from the hustle and bustle of the city! -
Review 9 (2019-05-31 - Rating: 5)
Referring to my experience at the Rio Grande location: I think the complex is perfect for students or young professionals getting their start. Very charming one bedrooms, small but with everything you need. I’d highly recommend their management team! In 3 years, I’ve filed multiple maintenance requests and they have been extremely prompt about replacing/repairing appliances. The location is great for any University of Texas student (walking distance) or someone who works in the central/downtown area. -
Review 10 (2018-11-30 - Rating: 5)
The Westside Group has seriously been the best property management company Ive ever dealt with. Prompt and friendly responses, they work with you, super fast maintenance, easy online portals for rent and maintenance requests, and everyone working here is genuinely nice and thoughtful. I only wish I could take them with me to my next place!! -
Review 11 (2018-12-07 - Rating: 4)
Really cant beat the location!! Easy walking distance to restaurants, art galleries, & boutique shopping along 6th street and the Clarksville neighborhood is so cute and safe; Ive never had any issue walking to a coffee shop or restaurant on West Lynn regardless of time, day or night.The office staff and maintenance workers are friendly and helpful and the pool is always well-maintained making it an excellent place to sneak away over lunch for some sun. Gas cooking is a bonus, but the lack of dishwasher is a drawback.I had an issue with some of my plants I set out on our porch to get some sun (that likely met an untimely end due to a neighbors curious puppy) and they went above and beyond to repair the situation - even though it wasnt their fault or responsibility.The units are a little dated and the finish-out leaves some details to be desired, and noise from the parking lot is very obvious if youre in a unit facing the lot. But for the price and the location you cant do better in downtown Austin! Highly recommend checking out these apartments! -
Review 12 (2018-12-12 - Rating: 5)
The Westside Group, first and foremost, has great management. If you have a need, whether it is maintenance or something else, they respond quickly and effectively and get the job done. The location is unbeatable. If youre looking for an affordable place to live in Austin in a great location with great management, this is the top place I would recommend. -
Review 13 (2017-10-17 - Rating: 5)
I lived at The Monticello, a Westside Group apartment for ten years. It is a very quiet place near everything in Central Austin you need—supermarkets, restaurants, drugstores, a food co-op, and more. I found that maintenance requests were answered promptly, and any complaints about noise dealt with quickly. You can easily live here and rely on your feet and the bus for getting around. On Speedway both the UT shuttle and Route 5 are available. On nearby Guadalupe Street, Rapid Metro 801 and Route 1 are available. -
Review 14 (2018-08-02 - Rating: 4)
I lived at the 2800 Rio Grande property, or Rio Grande Square. Parking and trash are included in rent, nothing else. The rent is low but keep in mind you will spend a lot more paying for water, electricity, gas, and internet/cable. There is coin laundry on the property but I never have coins so I always went to a laundromat down the road. No central AC, just a unit in the back room. No dishwasher, garbage disposal, or microwave either.The walls are very thin at this complex, and with a loud upstairs neighbor I was pretty unhappy sometimes. But the place is a good size for one person, and I liked that I had two closets and two desks built in. The bedroom easily fits a full/queen sized bed. I did have a problem with bugs: but I dont hold that against them because the complex is old and Im on the first floor. It is close to campus and the parking is really nice. There is also a ton of storage space in my unit, more than I ever actually used. All in all if you need a studio, this is a pretty nice location. I would recommend earplugs and bug spray, but Ive really enjoyed living here and I am actually sad to be moving out soon.Also the management is great, they are really responsive and the maintenance man always came to fix stuff the same day or next day. You can pay rent online which is also awesome. -
Review 15 (2018-08-02 - Rating: 5)
An amazing Group. The staff was always there to answer any of my questions. Any maintenance requests I had were attended to within a day or two. I must say my favorite part about living in the Envoy Building was the community there, the yard would always bring us together. This place has left a great impression on me. -
Review 16 (2023-09-10 - Rating: 5)
The location is very convenient as it is close to downtown and the university (UT). The bus stop is walkable as well as other shops and boutiques. The management is very helpful, especially Tito Ferdinand. Additionally, asking for maintenance is quick. -
Review 17 (2023-09-21 - Rating: 5)
I was completely impressed with the professionalism and customer service of The Westside Group. Im very grateful for Chris Murphys transparency, knowledge and kindness. Overall a wonderful experience. -
Review 18 (2023-01-05 - Rating: 5)
Great apartment in a great part of town. kinda shocked theres not more positive reviews. management + service excellent in my experience.for location & quality, cant beat it. would recommend -
Review 19 (2019-09-03 - Rating: 5)
Finding an apartment for our son in Austin while he was on a summer internship was daunting. But everyone at Westside was so helpful and patient with us in the whole process. Thank you all (especially Alex and Chris). You made a major task seamless for us, and we appreciate that so much! -
Review 20 (2024-04-10 - Rating: 5)
Westside Group is a great management company. They provide excellent fair service and living on their properties is pleasant and easy. -
Review 21 (2020-10-03 - Rating: 5)
Lived at Hyde Park Court when I was senior at UT. Cozy property with responsive maintenance. I found The Westside Group to be a very ethical company. The only things I regret are 1) Having to leave early b/c of the pandemic and 2) Not living at Hyde Park my junior year. -
Review 22 (2019-05-15 - Rating: 5)
Chris at The Westside Group was super helpful and responsive when I needed assistance in apartment hunting. Best and most attentive service I have received from a property management group. -
Review 23 (2018-11-22 - Rating: 5)
Unbelievable location and exceptional service. Chris and team are kind, responsive, and not like every other apartment place out there just trying to pick from your pockets. A+ -
Review 24 (2018-11-30 - Rating: 5)
Awesome apartment complex. Chris is amazing and so great. They don’t micro manage and always take care of things on time also very affordable for down town living -
Review 25 (2018-12-03 - Rating: 5)
Best managed place in Austin. Best maintained On site manager,on site maintenance. Can’t be beat. Owner could not be nicer. -
Review 26 (2020-03-13 - Rating: 5)
It was a fantastic 2+ years at this complex. No complaints whatsoever; and Chris, the manager, was responsive and went above and beyond for me. -
Review 27 (2023-09-26 - Rating: 5)
Great locations, super attentive management...I am very thankful to be affiliated with the Westside Group ! -
Review 28 (2020-12-16 - Rating: 5)
Decent price. No major concerns. Responsive management and convenient location at the Rio Grande site. -
Review 29 (2020-07-01 - Rating: 5)
One of the best places to live in Austin, especially for the price. Highly recommend it here. -
Review 30 (2018-11-30 - Rating: 5)
Management always responds to issues promptly and keeps the property in good condition. -
Review 31 (2018-11-20 - Rating: 5)
Very good realty. I appreciate their careful services! -
Review 32 (2018-11-26 - Rating: 5)
Very responsive about repairs! -
Review 33 (2023-04-07 - Rating: 5)
Great people