Rise Association Management Group
Located in Houston, Texas
Address: 3131 Eastside St Suite 130, Houston, TX 77098, United States
Phone: +1 713-936-9200
Rating: 4.5
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Property management company
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-18 - Rating: 5)
Our tenant moved out so we need to make the unit ready for our next tenant. The onsite manager Sheree McGowan, the assistant Alexander, and the maintenance Jacques have been a big help to make us and the new tenant move in smoothly. From validating the contractor insurance to scheduling the freight elevator for move-in, they always responded quickly to provide the best customer service. We appreciate their work and frequent communication to the homeowners. -
Review 2 (2024-10-09 - Rating: 5)
Staff are really friendly and very helpful. Shout out to the frontdesk (Carlos, Cath, Zena, Million and Simon) and to the valet parking staff and housekeeping! Thank you for being so nice to me. Youāre all wonderful. -
Review 3 (2025-01-08 - Rating: 5)
Iāve had an excellent experience living at Mosaic so far, which is managed by Rise. Management goes above and beyond to make sure the property is a luxurious, welcoming environment that supports the needs of tenants in the building. Front desk staff, valet staff, and housekeeping are all extremely friendly and attentive. Mosaic really is a special place to live and I couldnāt recommend it more. -
Review 4 (2024-08-12 - Rating: 5)
I love living at the mosaic which is managed by Rise! The property is very well managed- management doesnāt good job of communicating, anything broken gets fixed quickly, the property is always clean and everything is in working order. The concierge works 24/7 and learn who you are- they are always a friendly face 24 hours a day. I was especially impressed during hurricane beryl watching the staff in action outside in the rain keeping drains clear. The concierge came and helped me move some items I needed help with during the storm as well. Overall, they do a great job and I am happy my building is managed by Rise -
Review 5 (2023-08-22 - Rating: 5)
I have now lived at three condos (Dallas, Galveston, and now Houston). The team from Rise at Mosaic North are by FAR the most attentive, courteous, and competent team I have come across. As condo owners know, the association management makes a World of difference and makes or breaks the harmony and pace of the place.Thanks to you, and our amazing Valet staff, this place feels like a true home. -
Review 6 (2024-08-22 - Rating: 5)
I can honestly say The Mosaic Team is one of the greatest people. All are always with a smile so sweet when entering or exiting the building. They handled the hurricane beryl the best.Deissy has been such a great addition to the building. She is so knowledgeable and always in such great spirit.Awesome job Matt! -
Review 7 (2024-08-09 - Rating: 5)
The Mosaic Team and staff has been doing a wonderful and phenomenal job to help all of us get our power back in as little time as possible during the storm. They are always on top of things and works tirelessly to accompany everyone in rough times as well as on the daily basis. I feel safe, comfortable and happy as a resident here with the team help. Thanks again. -
Review 8 (2024-08-23 - Rating: 5)
Iāve called Mosaic home for nearly 10 years, and although the building and its amenities are simply amazing, I can honestly say that the staff is what makes living here truly special. From the moment you walk in, youāre greeted by the friendliest team, always ready with a smile or a wave. The conciergesāMike, Million, Carlos, Catherine, and our newest addition, Sinaāare not only professional but genuinely warm and caring. They always go above and beyond to make you feel welcome, and you can tell they truly enjoy making everyoneās day a little brighter.The valet team is outstanding and provide such great care for the residents, visitors and their vehicles - I canāt be out there standing for more than a minute without one of them approaching me to se if I need assistance.The maintenance team and cleaning ladies have always been prompt, efficient, and thorough. Anytime Iāve had an issue, big or small, theyāve come to my rescue quickly and with a positive attitude. Last issue I had happened when I was at work and by the time I was home it was all taken care of.Special shoutouts go to Million for his great sense of humor that always brightens my day, Deisy who never lets me pass by without a friendly hello, Shihab at valet who always goes above and beyond, and Matt who handles everyoneās requests (including mine!) with much needed patience!!The management team and everyone who keeps this building running smoothly really care about making Mosaic feel like a true home, not just a place to live.I must admit, I never went out of my way to meet the community here in the past. However, lately Iāve had the pleasure to meet many neighbors that contribute to this great atmosphere. The sense of community here is unmatched!!After so many years, I can confidently say that Mosaic has special place in my heart and have nothing to say but great things. If youāre looking for a place with great service, friendly faces, and a team that genuinely cares about making your experience special, I couldnāt recommend Mosaic more!PS: Best view of Houston!! -
Review 9 (2024-08-22 - Rating: 5)
I just want to say that Deissy is wonderful at the mosaic! She is always so sweet and helpful with anything I need. Iāve been to multiple events where she is hosting movie nights in our community and she always goes above and beyond for us! Very grateful to have her. -
Review 10 (2024-08-08 - Rating: 5)
The Mosaic residents should ignore the nationality of residents but understand we all live in the same building. If you canāt be courteous or cordial , itās always safe to respect others privacy. Especially when many residents here are law enforcement, military , health care professionals and community activist. You never know who you are beside or living across from. Or whose help you might need when itās holiday season and people are preying on residents in the garage unbeknownst to many. Especially when youāre not a native Houstonian and aware you actually live close to a few historic wards where poverty resides. So I mind my business and stay to myself. The best part of living here isnāt the view. Itās conciergeās like MILLION & KATHERINE & SIMON whoās always laid back , professional & THEY stay easy going and regardless of your day THEY speaks to everybody the same and has made my 5 years here much better than before. I lived here in 2009 -11 but this time is amazing with staff like Matt and his receptionist. THANK YOU ALL -
Review 11 (2024-08-10 - Rating: 5)
Great experience for my first five months in this community, from the pre-move in Communications from Leigh to the move in day support from the front desk staff. The common areas are very clean, and the regular updates from Leigh are clear and informative. I wish the updates requiring shutdown of the pool had been scheduled for a less stormy time of year, as not having a pool this summer due to delays is a little disappointing. Other than that, no complaints and very well-managed community! -
Review 12 (2024-08-13 - Rating: 5)
Have lived at The Mosaic since 2020 and we absolutely love it. Management and staff continue to show up and go above and beyond. Especially when the hurricane rolled in and we lost power/water. They had an amazing response and showed incredible dedication to the building and its tenants. Cant imagine a better place to live in the med center. -
Review 13 (2024-08-13 - Rating: 5)
The staff at Mosaic is incredibly kind and welcoming. They truly make this building a home, and go out of their way to provide the best service possible. I appreciate the front desk staff so much and they make my life tremendously easier! -
Review 14 (2024-07-23 - Rating: 5)
Iāve lived here two years and no complaints! The front desk is always helpful and super quick. Parking is super safe and building amenities get cleaned daily itās amazing! The building is overall very clean and quiet, the whole thing is concrete so noise doesnāt travel through walls. With the golf course and museums across the street location canāt get any better!! -
Review 15 (2024-08-09 - Rating: 5)
I have been a resident at the Mosaic North Condominium for about 2+ years and it has been a wonderful experience overall. The staff are all very attentive and courteous to the residents in everything that was needed to help the stay here more comfortable. The Mosaic is a clean and safe environment and the staff are phenomenal at providing help and support to all of their residents. -
Review 16 (2024-08-23 - Rating: 5)
Million has been an asset to me and my organization for the better part of 2 decades. He first worked in valet; now, he heads up the concierge department. He is dependable, professional and simply the epitome of class. Thank you for being there for me throughout the years. -
Review 17 (2023-08-28 - Rating: 5)
Amy Combs does an amazing job managing our property, Kirby Lofts! Its not often that there are property issues, but if something arises, she addresses it immediately to get it resolved. Thomas also does a fantastic job of keeping the property tidy and maintained. -
Review 18 (2025-01-31 - Rating: 5)
I have been with them for 4 years, very professional team, they take care of the problem really quickly, Solid support , specially when you need any documents from them, they will send it less than 5 minutes as of my experience -
Review 19 (2024-08-09 - Rating: 5)
I want to express my sincere gratitude to everyone at my apartment for the exceptional work you all do. The level of professionalism and dedication from the team is truly commendable. Each of you contributes to creating a warm and welcoming environment, making it a pleasure to call this place home.A special mention goes to Deissy, whose positive attitude and radiant smile never fail to brighten everyoneās day. Her commitment to going above and beyond in her role is genuinely appreciated. I also want to thank Matt for always stepping up and going out of his way to resolve issues when times get rough. His dedication to finding solutions is invaluable.Additionally, Iād like to acknowledge the valet team, especially Shihab, for their outstanding service, as well as our concierge team, Millian and Mike, who consistently do an exceptional job ensuring everything runs smoothly.Thank you all for your hard work and dedication! -
Review 20 (2024-07-25 - Rating: 5)
Great front desk support from Carlos Hurtado! Hes always ready to greet and help, making things easier and better. Mosaic overall has excellent front desk support and assistance for residents. I appreciate all of their service at the Mosaic! -
Review 21 (2024-08-08 - Rating: 5)
Leigh Allen, our on-site General Manager works really hard to make the RISE Condominiumās a good place to live She is easy to work with and has been instrumental in overseeing building projects. Leigh is responsive to emails and responses to Building Link requests. She also sends out emails on a regular basis to keep all owners aware and informed of projects being done in the building. I appreciate that Leigh gives us dates and timelines of projects that may impact our units. While no management company is perfect, Rise Management has helped RISE navigate several complex projects and has help saved the RISE money when seeking out vendors. Rise Management has been professional and runs the board meetings efficiently. -
Review 22 (2024-08-22 - Rating: 5)
I had the pleasure of visiting Mosaic a beautifulcommunity! I had the honor of meeting Million, and he did not disappoint! Not only was he so knowledgeable about Mosaic but answered all my questions.Thank you again Million! -
Review 23 (2024-08-18 - Rating: 5)
Want to live in the city with incredible views and close proximity to everything, look no further than the Mosaic. Extremely beautiful with tons of amenities. Stop by and ask for Zinah, sheās always there to help the guest and residents. -
Review 24 (2024-08-12 - Rating: 5)
Amazing staff all over the Mosaic building! Concierge Miss katy is very nice and polite. Million and Carlos are kind and always ready to help (: -
Review 25 (2024-07-25 - Rating: 5)
Vic has handled with excellence my unit that had flood damage. She facilitated the entry of workers while I was out of town and kept in contact with me.She is always available, friendly and professional. I love her!! -
Review 26 (2023-08-31 - Rating: 5)
Million has always been extremely helpful to me and my family. He is professional .. he is understanding, he is patient , there was a time I could not find a package and he went the extra mile in order to locate the package! My experience has been positive! -
Review 27 (2024-08-08 - Rating: 5)
Concierge and front desk are always pleasant to deal with especially Million. Deissy made my move seamless and stress free. Very attentive to any needs that arise -
Review 28 (2023-08-24 - Rating: 5)
Amy and Tomas are great. They both keep Kirby Lofts Impeccable. Couldnāt find a better pair to make living here just great. Thanks Amy and Tomas! -
Review 29 (2024-08-22 - Rating: 5)
Ms.Victoria is very helpful every time I come to provide pest control services. Itās nice coming to my account and have someone so pleasant and helpful to talk to and helps with any concerns or questions I have. Thank you. -
Review 30 (2024-07-24 - Rating: 5)
Super helpful and kind, Deissy is extremely helpful and professional who always helps us navigate through the settling in into our apartment. From helping us connect to the WiFi to filing a work order with multiple concerns, preparing building-wide pool parties and so much more. Me and my family know we can count on her for her sustained support during our time at Mosaic! -
Review 31 (2024-08-08 - Rating: 4)
The front desk is VERY reliable and happy to help! They are always ready to meet your needs and go above and beyond. As far as management goes on behalf of timelines, it was very frustrating not being able to use the pool this summer with that being the only acessible amenity. -
Review 32 (2024-07-25 - Rating: 5)
Victoria is the best concierge weāve ever had. Sheās very responsible, helpful and I canāt say enough good things about here. Plus she is one of the nicest people Iāve ever met. -
Review 33 (2024-07-23 - Rating: 5)
Victoria is great. Sheās one of the reasons we moved here. Want to keep her here forever. And Allan keeps this place immaculate.what a nice gentleman he is. -
Review 34 (2024-05-23 - Rating: 5)
I recently had the pleasure of interacting with Troy at Marble Arch Townhomes in Houston, Texas, and I am thoroughly impressed by the exceptional customer service he provided. From the moment I reached out, Troy demonstrated a level of professionalism and friendliness that is truly commendable.Troy was incredibly knowledgeable about the property and took the time to thoroughly answer all my questions. His patience and willingness to provide detailed information made me feel valued and respected as a resident. He went above and beyond to ensure that I had all the information I needed to make an informed decision.Troyās welcoming attitude and positive demeanor made a significant impact. What stood out most was Troyās commitment to ensuring a smooth and enjoyable experience. He promptly followed up with additional information and was readily available to address any further inquiries I had. His attention to detail and dedication to providing top-notch service are qualities that truly set him apart.I am grateful for Troyās assistance. His exemplary customer service made a lasting impression, and I am confident that he will continue to provide outstanding support to all residents and potential tenants. -
Review 35 (2024-08-07 - Rating: 5)
Leigh does a fine job of communicating what is going on, especially helpful if something is not working. Itās great that the elevators have been working! -
Review 36 (2023-09-01 - Rating: 5)
Im delighted to share my review about Million, staff member in the building who consistently greets me with a warm smile and does exceptional work. Their welcoming demeanor never fails to brighten my day as I enter the building. Moreover, their dedication to their work is evident through their meticulous attention to detail and their proactive approach to solving problems. Its clear that they genuinely care about creating a positive environment for everyone. Kudos to this outstanding staff member for their remarkable efforts! -
Review 37 (2024-07-25 - Rating: 5)
Rebecca has been very helpful, considerate and just so nice. Better than any agent we have had here at Lakes on Eldridge in the last 14 years. She is a great representative for LOE HOA. -
Review 38 (2023-08-26 - Rating: 5)
I have lived here only 6 months but love everything about the building and location. The staff is simply amazing!! But this pool tho..... -
Review 39 (2023-09-04 - Rating: 5)
Amy and Tomas are extraordinary Rise employees. They are extremely attentive to the needs of the residents of the Kirby Lofts, finding timely and appropriate solutions to problems they are presented with. They are infinitely patient and willing to answer every question no matter how insignificant it may seem. Amy and Tomas are also totally dedicated to caring for the building and vigilant to detect any maintenance emergencies, addressing them promptly as they arise. As a seven year Kirby Loft owner and resident, I say they are the best. -
Review 40 (2024-08-07 - Rating: 5)
Its been a while since we had a Building Manager that has been on top of things, attentive and personal with both the residents and the building, and as a community we are grateful. Keep up the good work! -
Review 41 (2024-07-29 - Rating: 5)
Very helpful, kind and friendly! Proactive, personable and prompt with her response. Appreciate Rebecca and enjoyed speaking with her. Looking forward to working with her more in the future! -
Review 42 (2024-07-26 - Rating: 5)
Victoria kennerly at Renoir is the best ever! Really happy she is working with us. She handles problems or issue very efficiently. She is on top of everything. -
Review 43 (2024-08-05 - Rating: 5)
Great experience with Rebecca! Very proactive and informative. Quick visit that covered all my needs. Thank you, and looking forward to more wonderful service. -
Review 44 (2024-08-08 - Rating: 5)
Deissy and Mosaic staff are such an amazing team they make home feel so much better so attentive to detail and so nice.Million is the best concierge ever -
Review 45 (2024-07-25 - Rating: 5)
I moved onto the Mosaic property 2 years ago and really enjoy living here. The facility, amenities and services provided are better than what I expected. All the common areas (lobby, study/office areas, gym, pool, movie room, dog parks- entire grounds basically) are clean and well maintained. The shuttle service (Tech is always punctual and friendly) to the med center is perfect for all healthcare workers (offsets the premium prices for on-site parking in the med center). The 24/7 concierge are always friendly and helpful. Matt, Deisy, and his team are the reason why everything is running smoothly and why I recommend others to consider moving onto the property. -
Review 46 (2023-09-15 - Rating: 5)
Amy does a wonderful job managing Kirby Lofts!! Moreover, her bubbly personality and pleasant demeanor has made my experience living there truly a pleasure. I always look forward to seeing her smiling face when I walk into the lobby.Furthermore, Tomas is another outstanding member of the team at Kirby Lofts. He is always more than willing to go the extra step to help me out with any of my maintenance needs. -
Review 47 (2023-09-06 - Rating: 5)
I will say that the Mosaic building is the great place to live. Of course thats my opinion and this is coming from a first-time homeowner which is a big investment.! Starting with the concierge. The concierge is great their attitude is superb and goes beyond what is expected of them. And that is a great way to represent the building as you walk in. And then there is the manager of the building and the assistant manager I will say that they are superb as well. They answer questions that I may have. They always have a smile on their face no matter what kind of day they have had. And they have patience. And then there are your maintenance people such as David and Daniel. Now those two gentlemen are wonderful. They make sure that the building is mechanically running good. They may be under a lot of pressure a lot of stress because of things that may be going on in the building mechanically but they take those jobs and situations in stride. And then they are your ground keepers they are superb as well they make sure theres no trash alone and around the building they make sure to clean up or wash out sidewalks to make them presentable.So overall, I will give this team as in the concierge management office the maintenance guys and the groundskeeps and A+ A+ A+. Last but not least everyone is friendly and make this building shine. -
Review 48 (2024-08-12 - Rating: 5)
Love the concierge! All staff members are very friendly and caring. Pool is great & well-maintained. Great place to live -
Review 49 (2023-09-08 - Rating: 5)
The staff at the Mosaic North tower from the administration (Deissy & Matt) all the way to the concierge, and the maintenance crew (Daniel & David), is very exceptional! They always handle any issue I have with such ease and no stress on me! They truly make this an awesome place to live...thanks for putting a team like them in place for our building!! -
Review 50 (2023-09-15 - Rating: 5)
The management here is the best it has been since my years of living here. Our manager Gina is timely, kind, considerate, and thorough in her management of the building. Furthermore we also have a fantastic concierge staff that is a regular presence that stays on top of everything we need at the rise! Khan and Bernie I have known for a while and are staff at the Rise and go above and beyond! -
Review 51 (2023-08-24 - Rating: 5)
The staff here has been amazing! Sherrie, goes above and beyond to fulfill any of my needs. Whether they be small or big. Not to mention Victoria is just an added pleasant addition to the team always going above and beyond as well. Lastly, I canāt forget about Jacques, Iāve seen him cleaning early in the mornings. Heās even came to my unit to fix a small issue and he handled my request with the upmost professionalism. I just want to thank the team for being amazing . Itās great to be surrounded by such beautiful people! -
Review 52 (2024-08-06 - Rating: 5)
Lakes on Eldridge has a new HOA Management company called RISE with a manager named Rebecca Sinyard. This change has been incredible to our community. Lots of projects completed, and new ideas being implemented. So glad for the change. -
Review 53 (2024-08-02 - Rating: 5)
Mosaic is a great place to be at! Amazing environment from the moment you enter the building until you leave. 10/10 staff 5 STARS -
Review 54 (2023-09-15 - Rating: 5)
I live at Kirby Lofts managed by Rise. The staff here provide a level of service that truly makes living here wonderful. Amy has an ability to anticipate needs while making you feel like you are her only concern. Tomas brings an unwavering hand to assist whether I need a ladder to stop a chirping fire alarm or to rescue me from a stuck elevator. I appreciate knowing that this team is there for me. -
Review 55 (2023-09-01 - Rating: 5)
Matt has been nothing but a fantastic Manager! He is on top of it. The Master the north and south tower. He does it all! The staff is amazing! Deissy is always so happy and a well respectful lady. The building is well maintained! Great job management -
Review 56 (2023-08-31 - Rating: 5)
Million is always so friendly and helpful. Heās one of the best people to have at the concierge desk. He makes sure that everything is running smoothly.The valet staff are also amazing at keeping everything organized and on time. I truly appreciate them. -
Review 57 (2024-07-31 - Rating: 5)
Million is hands down the best that there could be. He has done exceptional work and has provided above and beyond service with the upmost respect. Thank you Million. -
Review 58 (2024-07-25 - Rating: 5)
We are thrilled and blessed to have Rise overseeing our community management. Rebeccas enthusiasm and attention to rebuilding our community and increasing involvement among citizens is unparalleled. -
Review 59 (2023-08-24 - Rating: 5)
Through my many years of experience, and being in public service interacting with people from all walks of life, I can honestly say that having Amy and Tomas overseeing our Kirby property is a joy. I feel comfortable knowing that they are always readily available when called upon. Walking through the lobby several times a day, I experience two people that display the gift of hospitality. There are not enough accolades to express my gratitude for all they do to make the āKirbyā a wonderful place to reside. In closing, Iāve been a resident here for seven years and hope that both Amy and Tomas will remain with us for many years to come. FRS -
Review 60 (2023-08-24 - Rating: 5)
Amy is absolutely amazing! She is personable and attentive to each residents needs, while maintaining professionalism and immediate attention to building needs!Tomas has the most kind spirit and superb work ethic. He can be trusted to master every task with diligence and excellence, and ever ready to go the extra mile to help! -
Review 61 (2024-08-22 - Rating: 5)
Mosaic is a great building, and the staff is very professional. Specially Million from the front desk is very kind and welcoming. -
Review 62 (2024-07-25 - Rating: 5)
Feisty is Amazing she is very sweet and makes mosaic feel like homeWe are so grateful to always come home and see her smileAll staff is so good -
Review 63 (2024-07-27 - Rating: 5)
Million is the absolute man! Always has a smile on his face and treats me like family. He makes my stay at Mosaic that much better. -
Review 64 (2023-08-28 - Rating: 5)
Living at Rise Lofts has been great for my family and I. We canāt say enough how much we appreciate the staff and concierge that work tirelessly every day to ensure everything runs smoothly. There are pros and cons to having whatās essentially a neighborhood in a building which I think should remain at the forefront as a positive that this is still considered a residential area. Khan and Bernie are always amazing and helpful and certainly should be appreciated for all they do for everyone! 5 plus stars -
Review 65 (2023-09-09 - Rating: 5)
The Mosaic is made up of amazing staff. Million at the front desk goes the extra mile. He saw me walk by and told me I had a package and was swift and attentive. He is kind and considerate, and spent time to talk to me when I had a loss of a loved one. He helps make the building feel like home. -
Review 66 (2020-01-16 - Rating: 5)
Matt has made huge improvements in the building. Rise has also insured our mechanicals are in proper working order, inspected, and maintained. They caught a water pump going out before it was too late. We also had a fire nextdoor that they handled perfectly. -
Review 67 (2023-09-15 - Rating: 5)
Amy at Kirby lofts was such a pleasure to work with! She was great at facilitating everything we needed to complete our job in a timely manner. Thank you for all the hard work to help our job go super smooth! -
Review 68 (2023-09-16 - Rating: 5)
Mike is one of the best concierges Iāve had a pleasure to meet over my 4 year residency in Mosaic (5925 Almeda Rd). He is always very punctual, polite, and accommodating! Love the current front desk of Mattās office as well. -
Review 69 (2024-08-22 - Rating: 5)
Great people They go above and beyond to ensure our HOA is always well managed and supported. They have an amazing team of people. -
Review 70 (2023-09-10 - Rating: 5)
The concierge staff at Mosaic, especially Million, has been so kind, helpful, and friendly. The front desk has always been great. Most complaints about management of the overall building have been around some questionable decisions, and should be utilizing resident input more often when making decisions that impact everyone. -
Review 71 (2023-08-29 - Rating: 5)
Iāve been at the Mosaic since 2016 and Matthew has been a great manager. Deissy has been an Amaxing addition to the building. Always a big smile and a huge people person. She makes this a great building to always come to! The concierge team is always so nice and housekeeping, maintenance. Great job Matt! -
Review 72 (2024-08-13 - Rating: 5)
I had an excellent experience with Million as my concierge. His attention to detail and exceptional service truly stood out -
Review 73 (2023-08-31 - Rating: 5)
Ive been here 2 years and my experience has been fantastic. The staff has always been very friendly and great help when i have a question or needed any type of work to be done. The cleaning ladies keep everything in top/ clean condition..very clean place everything in order. I would recommend Mosaic to close friends,family or anyone. -
Review 74 (2023-09-15 - Rating: 5)
The best management team is at Kirby Lofts hands down! Tomas and Amy are the best people, always going above and beyond for everyone. I really enjoy seeing Amy every time I come down my cave, sheās the sweetest person Iāve met and Tomas is always attentive and willing to help! -
Review 75 (2024-08-12 - Rating: 5)
The staff at the Mosaic are incredibly supportive and helpful! Theyāve been a huge help over the months that Iāve been here. Deissy always brings a great attitude and is super knowledgeable and helpful in resolving problems! -
Review 76 (2023-09-13 - Rating: 5)
Rise is a good place to live. Ive been there roughly three years and have enjoyed every day! From the pool with the view to the great concierges at the front desk! Khan is always there to help with whatever matter is at hand and does it with a smile on his face! -
Review 77 (2023-09-11 - Rating: 5)
I have had the best experience with the staff at mosaic. Everyone has taken the time to get to know me, and it truly feels like home the second I walk into the building. I have a crazy work schedule, and the Conceirge and valet team have always accommodated to my needs. A large reason of why I plan to continue living here is the staff! -
Review 78 (2023-08-31 - Rating: 5)
My experience has been awesome I have lived in many different buildings, but Amy and Thomas are by far the most helpful, knowledgeable, and, and pleasant management team Iāve encountered. They have made all the difference in my great experience here. I canāt praise them enough. -
Review 79 (2023-08-25 - Rating: 5)
I purchased my unit at Mosaic Condominium without touring in person. Im here for a month now, and I must say, the management is superb! Deissy is an incredible person; she pays attention to details and consistently exceeds my expectations. Her smile brightens my day. The front desk concierges are super nice. Mike, a skilled concierge, really knows his stuff! While I dont use the amenities, I find the condominium to be well-maintained overall, definitely justifying the HOA fee. Thank you! -
Review 80 (2023-09-15 - Rating: 5)
Khan has been an invaluable and integral part of our building! It is wonderful to be greeted by a friendly and kind face each morning. He is always at the ready to help out, very professional and polite, goes above and beyond and has made a real difference to life here at Rise. -
Review 81 (2024-08-07 - Rating: 5)
Leigh Allen, manager at Rise Lofts, provides wonderful service with excellent communications. Always progressing projects and following up. -
Review 82 (2023-09-15 - Rating: 5)
Iāve lived at Kirby Lofts for a little over a year now. Amy and Tomas have been incredibly friendly, helpful, and professional since moving in. They are very responsive, and I know Kirby Lofts is in good hands under their management. I would definitely recommend! -
Review 83 (2023-08-25 - Rating: 5)
The mosaic staff is always so helpful! Maintenance is on top of everything making the mosaic very uniqueDavid, Daniel thank you for all the help and desisy and the concierge members for everything you do! Matt is a great manager leading a great team -
Review 84 (2023-08-21 - Rating: 5)
In a single word - breathtaking! The pool and community area are absolutely incredible with sweeping views of downtown and the medical center. The staff here is top notch and always accommodating. Matt the building manager is very professional and easy to work with. -
Review 85 (2023-09-01 - Rating: 5)
Great experience with the front desk concierge Million! He has done a fantastic job every time I ask for something and has been very helpful with our new move to Mosaic. He is very professional and always knows the answer to any question I ask. -
Review 86 (2023-08-23 - Rating: 5)
As a realtor, I have had the pleasure of showing clients the Mosaic Condo and it has consistently impressed both myself and my clients.The units at the Mosaic Condo are among the most attractive and well-designed in the area. The open concept layouts and generous square footage offer ample space for residents to live and entertain comfortably. Letās not forget to mention the standout features of the Mosaic Condo is its top-notch amenities.Location is another major selling point for the Mosaic Condo. Situated in a sought-after area, there are numerous dining options, shopping centers, and entertainment venues just steps away.The Mosaic Condo is a standout property. It offers a perfect blend of luxury, convenience, and location, making it an attractive option for clients in search of a high-end condominium.I have also had the pleasure of interacting with the management team, and I have been truly impressed with their professionalism and dedication. Their attentiveness and commitment to providing excellent customer service make the Mosaic Condo an even more desirable property for potential buyers and tenants. -
Review 87 (2023-09-11 - Rating: 5)
From the moment I set foot in RISE Lofts, Khan, the ever-smiling concierge, became the defining feature of my experience. His consistently friendly demeanor is not only welcoming but also serves as a true embodiment of genuine hospitality. Every interaction Ive had with him has been marked by his natural affinity to put people at ease, making them feel like theyre right at home.But beyond his warm smile and greeting, what truly sets Khan apart is his extraordinary willingness to go above and beyond. On multiple occasions, Ive witnessed him venture far out of his way to assist residents and guests, often taking on challenges that one wouldnt typically expect from a concierge. Whether its handling last-minute requests, providing local recommendations, or just taking a moment to chat and brighten up someoneās day, Khanās dedication is palpable.In all honesty, it shocks me that Khan is not already the General Manager of RISE Lofts. With his unparalleled commitment, infectious positivity, and natural leadership qualities, he certainly deserves to be at the helm. Its high time he receives the accolades and recognition that are long overdue. RISE Lofts is exceptionally fortunate to have Khan, and any institution would be enhanced with his presence. Heres to Khan, the true heart and soul of RISE Lofts! -
Review 88 (2024-07-25 - Rating: 5)
Victoria and Alan are extremely professional, helpful, courteous and always with a smileWe are original owners and Victoria is by far the best manager we have ever hadAlan always goes the extra mile -
Review 89 (2023-09-16 - Rating: 5)
I have never lived in a condo building with a management association, but, from Day 1, I have had an exceptional experience at Kirby Lofts.Amy greeted me immediately and made me feel at home even before I started moving in. TomƔs made the actual move easy by getting my moving truck situated at the front of the building.Both Amy & TomƔs are always busy keeping our building in order, but never too busy to chat, take care of any requests, or answer any questions I have. Were lucky to have such an attentive team here! -
Review 90 (2023-06-16 - Rating: 5)
Gina Olivares is one of the best building managers Iāve experienced. We are always updated about everything going on in the building and projects are getting completed fast. So happy to have her here. Linda has also been great and helpful whenever Iāve had any accounting issues. -
Review 91 (2024-08-09 - Rating: 5)
Deissy, Matt, and the rest of the team at the Mosaic are the best! They are always there to help and make sure you have the best experience. -
Review 92 (2023-09-15 - Rating: 5)
As a Kirby Lofts owner I cannot say enough positive things about the concierge and maintenance staff. Amy (who I swear is a saint) is unfailingly patient with tenants and their varying demands. Amy always manages a smile whatever the situation and negotiates beautifully if there are differing opinions about a situation. Tomas is kind and gracious and I have no doubt that he is often doing things well beyond the scope of his job description. In short, they are a huge part of what makes the Kirby Loft experience 5 star. -
Review 93 (2023-09-07 - Rating: 5)
Iāve been moving in and making Million and the other staff members bring out my packages every day, they are always super helpful and quick to assist. Having 24/7 reception is a breath of fresh air coming from a place with limited mail reception and assistance hours. -
Review 94 (2024-07-31 - Rating: 5)
Manager and front desk staff very helpful. Make you feel welcomed. Lobby and club house are beautiful. -
Review 95 (2023-08-31 - Rating: 5)
Amy and Thomas are a great team, always so friendly and professional. We are always updated on any projects going on in the building. Kirby is very well maintained making it a great place to live ! -
Review 96 (2024-07-24 - Rating: 5)
Deissy and the Mosaic staff are amazing always so welcoming and happy makes it feel like homeEven the residents are ao helping and its just an amazing building with absolutely great management -
Review 97 (2024-07-27 - Rating: 5)
Rebecca is doing a wonderful job serving our community. Our homeowners in Lakes on Eldridge love her! -
Review 98 (2024-08-12 - Rating: 5)
Staff is very friendly and attentive. Maintenance is fast and comprehensive, the building is kept nice and clean for everyone! -
Review 99 (2024-07-24 - Rating: 5)
Very helpful, kind, and jovial staff willing to assist anyone with anything. Whether they are receptionists or valets, they get the job done with a smile -
Review 100 (2023-09-07 - Rating: 5)
The Valencia is a beautiful, well kept property that was a pleasure for us to stay in. The exercise room and pool area were very nice and well appointed and maintained. The staff we met were friendly and very competent - Victoria on the front desk is a gem! -
Review 101 (2023-09-04 - Rating: 5)
HIGHLY RECOMMEND! If I could give Amy and TomĆ”s of Rise Management more than 5 stars I absolutely would. They both provide incredible service and seamless management of Kirby Lofts--the best run and coolest historic high-rise in downtown Houston. š -
Review 102 (2023-09-27 - Rating: 5)
For me this new management company has been nothing short of nice and helpful. I am very pleased with both the managers and the current board. Alejandra and Daniel could not be nicer and the transparency that this new board has displayed has been a breath of fresh air! -
Review 103 (2023-08-24 - Rating: 5)
Amber is the best building manager. She goes above and beyond to help. Exceptional hospitality. Alex and Pierre are both really great too. Iām grateful theyāre here. -
Review 104 (2023-08-26 - Rating: 5)
I have lived at the Mosaic a few years now and the management has always been great. The staff are always responsive to my concerns and any issues that arise. Special shout out to Matthew Maier, who really goes above and beyond for the residents. -
Review 105 (2023-02-16 - Rating: 5)
I would like to commend one of your employees, who works at Kirby Lofts in downtown Houston. Her name is Amy Combs, she is fantastic, and you could not ask for a better General Manager! I have lived here almost 8 years now, and she is our sixth manager. She is by far the best! She is nice, pleasant, and caring to all the residence. Because I am visually, hearing, and mobility challenged, she is extra special to me. She will do anything in her power to help me, or any of the other residents in the building. I hope she will not be another Kirby Lofts turnover manager. I hope she will be here for a long time to come. Congratulations on hiring such a beautiful person! -
Review 106 (2023-08-25 - Rating: 5)
Manny has been a real breath of fresh air at the Renoir. In our 15 years living here, he is the most responsive and service oriented building manager I can recall. Thanks, Manny, for all that you do for us. Jerry and I are very appreciative. -
Review 107 (2023-09-08 - Rating: 5)
Mosaic has an AMAZING staff! Always so welcoming everyone always is so uplifting with a big smile. It makes the building unique. One thing as well it is always so clean! Great job Rise. -
Review 108 (2023-09-15 - Rating: 5)
Kirby Lofts is the best place to live downtown. Amy and Tomas run a tight ship and keep the building beautiful and fun. Great place to live. Responsive Managment. The lobby always smells great! -
Review 109 (2023-09-15 - Rating: 5)
Mr Kahn is always amazing, hard working, and welcomes everyone with a smile. We are so fortunate to have him! He is always willing to help and go the extra mile to help homeowners and guests. We appreciate him so much at The Rise! Thank you Mr Kahn for everything you do:) -
Review 110 (2023-09-08 - Rating: 5)
Million at the front desk is awesome! Heās always prompt at getting my packages and even had them already ready before I got down there today. Thank you for making my life easier! -
Review 111 (2023-09-08 - Rating: 5)
Million has always been very helpful and made sure we felt comfortable and safe at home. Very attentive, pays attention to detail, and readily available to meet all needs at anytime. -
Review 112 (2023-08-31 - Rating: 5)
Mosaic is one of the best highrises in Houston. Great management.Matt goes above and beyondConcierge staff is well trainedMaintenance team is on top of everything.Deissy is awesome human. -
Review 113 (2023-09-15 - Rating: 5)
I have seen a great improvement in service since Rise Association has taken over the management of Kirby Lofts Amy our on-site manager, is very attentive to our needs. Amy and Tomas are the best. -
Review 114 (2023-08-25 - Rating: 5)
Amy is very effective at her job and very personable, too. Tomas also does a fine job. We Kirby Lofts denizens are lucky to have them both! -
Review 115 (2024-07-29 - Rating: 5)
Rebecca was very helpful signing me up for the new portal and getting a new sticker for my car. -
Review 116 (2023-09-11 - Rating: 5)
Khan is an exemplary employee and amazing Concierge! He has served the Rise community with professionalism and dedication over the last years. We are lucky to have someone that cares as much as he does. -
Review 117 (2023-09-09 - Rating: 5)
Clean building, supportive staff and a very friendly place to be! The concierge services are great and super responsive. Big thumbs up for Million and his colleagues at the front desk. -
Review 118 (2023-08-27 - Rating: 5)
This is a review of Tomas Moreno from Kirby Lofts. I moved into Kirby Lofts about 8 years ago to help out my grandfather. It was an OK place to live then. One of the good things about it, was Tomas. Rise Management took over Kirby Lofts about a year ago, and one of the best things they did, with the encouragement of our Board, was acquire Tomas from the old company. He is very friendly, conscientious, always willing to help, and he is a very hard worker. He is always doing something to improve or clean Kirby Lofts. He has helped my grandfather, as well as other residents, and always with a smile. He and Amy work well together, and Kirby Lofts is now a well-oiled machine. Lots of improvements have been made, and it is a great place to live now. Thanks Tomas for always being there, and for a job well done! -
Review 119 (2023-09-15 - Rating: 5)
Ive been living at the RISE building for the past year, and I cant say enough about the exceptional concierge service here. They truly go above and beyond to make residents feel welcome and taken care of. -
Review 120 (2023-05-08 - Rating: 5)
Ive worked with hundreds of HOAs and management groups during condo reviews over the last couple of years. This was one of the best experiences and Ive had in that time. We had multiple followups and our rep was responsive and helpful the whole way! If every HOA review went like this it would make the job so much easier. 5 Stars. -
Review 121 (2023-09-15 - Rating: 5)
I am an owner at Kirby Lofts. Rise has been fantastic. Amy and Tomas are top notch. I give them both 5 stars! -
Review 122 (2023-09-20 - Rating: 5)
RISE management has been great to work with. Great communication, timely payments, and friendly staff. Look forward to continuing services for the foreseeable future! -
Review 123 (2020-07-14 - Rating: 5)
Very professional team that cares about the needs of the residents and produces results.The General Manager is very proactive and concerned, great people skills and very responsive. The Assistant Manager is a great team player, always on top of details and very active. The concierge staff is excellent and the maintenance team is very efficient, always busy taking care of our A/C and plumbing issues and the cleaning ladies.. the best!All and all, Rise Management has been a great, reliable and professional support team to our HOA, the building and the residents. -
Review 124 (2024-08-07 - Rating: 5)
Deissy and Matt are fantastic managers at the Mosaic. The building is very well managed! -
Review 125 (2020-05-08 - Rating: 5)
Matt and Courtney have been great since the day we moved in! They made sure that we understood everything that we needed to know about the building before we even signed our lease. Anytime we need help or information that we arenāt sure about, they make sure to help us out every time without hesitation. They are a huge reason why we feel comfortable in this building.Thanks for everything, we truly appreciate it. -
Review 126 (2023-08-30 - Rating: 5)
I have to personally come out and complement Million! He is a long time employee, kind, polite and has always helped me with every issue I have. A great person and employee we are lucky to have!! -
Review 127 (2023-08-25 - Rating: 5)
The team at Mosaic is very helpful and friendly! Deissy in particular has always been prompt to reply to issues when I email. Appreciate their hard work! -
Review 128 (2023-08-24 - Rating: 5)
Amy and Tomas are amazing! They make our building feel like home! Kirby Lofts would not be community we are without them! -
Review 129 (2023-09-15 - Rating: 5)
Weāre are blessed to have Amy as our concierge and Tomas. They are hands on and will do anything to help you and solve any problems your you have. Thank you so much for bringing Amy on board. -
Review 130 (2023-08-24 - Rating: 5)
Rise manages our building, The Oxford. Their service and care for our building is exceptional. Our General manager Anthony Campise, provides amazing service and takes care of issues we residents have, efficiently. -
Review 131 (2024-08-08 - Rating: 5)
Amazing staff! Always willing to go the extra mile to help residents and guests. -
Review 132 (2018-05-10 - Rating: 5)
Recently a young lady from Rise asked me to rate the homeowner experience. I just want to say that ever since Rise took over management for my condominium. I have been pleased with Rise. In my opinion their response time could use improvement, but if thatās the only complaint I have then I really donāt have a complaint. Crystal has provided EXCEPTIONAL customer service. I appreciate her concern and compassion she expressed towards me in resolving my account issues. I am very pleased with Rise and their entire team and I look forward to the future. -
Review 133 (2023-09-15 - Rating: 5)
Amy & Tomas at the Kirby Lofts are fantastic! They work tirelessly at all hours and always maintain great, positive attitudes! 5 Stars!!!Kirby Lofts -
Review 134 (2023-09-15 - Rating: 5)
Kirby Lofts is the greatest building downtown. Convenient city living minutes from Minute Maid and attached to the tunnels. Right on the Metro Rail. Amy and Tomas are caring and professional. 5 stars. -
Review 135 (2020-06-18 - Rating: 5)
This is my first time living a condo and since RISE took over it been amazing. They installed more security measures almost immediately, theyāve kept the property beautiful and made it so my friends are jealous of where I live. Linda recently responded to an incident I had and she was wonderful. She answered within hours and had someone out to address it. I am 100% confident that any issues in the future will be addressed quickly. -
Review 136 (2023-08-29 - Rating: 5)
Khan always greets me with a smile and personable. As a guest to the Lofts, hisWarm welcome and personality make me feel at home. He is the gold standard greeter. -
Review 137 (2024-08-17 - Rating: 5)
Everyone is very welcoming with a smile š and helpful all the time especially Zinahš -
Review 138 (2022-08-19 - Rating: 5)
Rise Association Management Group provides property management for my condo in Houston, Tx. Recently I had a billing question that required some assistance. I reached out to Rise Customer Service and was pleasantly greeted by Linda Davidson. Linda listened to my issue, assisted me in finding the data that I was seeking, explained the prior transactions and took the time to show me how to navigate their website for future use. She went above and beyond to assist me in resolving all my issues. It is rare these days to find a customer service representative that is so patient, knowledgable, conscientious, and caring as Linda. Thank you Rise Association Management for hiring great people like Linda. -
Review 139 (2023-08-30 - Rating: 5)
Amy and tomas are excellent! Always so on top of things. Any time anything comes up with the city, maintenance, etc etc it is always handled expertly and promptly. Great sense of community -
Review 140 (2023-08-28 - Rating: 5)
Million is a very attentive and professional concierge. He is always friendly and approachable and takes great care of me and my guests. -
Review 141 (2024-03-11 - Rating: 5)
I had the pleasure of working with Gina Olivares, and she took care of everything! Not only was she professional, she was kind and kept me informed through the entire process. -
Review 142 (2023-08-22 - Rating: 5)
Mosaic and its onsite staff are on their game. This property is super clean and a professional. I always feel very supportive. Great job Mosaic Team -
Review 143 (2024-07-24 - Rating: 5)
Great service, the front desk personnel Million is the best. The place is clean and luxurious. -
Review 144 (2020-07-02 - Rating: 5)
I am writing this review to express our appreciation for the help we received with several matters from JENNIFER BABOOLAL. From the time that Jennifer assumed her role as manager, we have found her to be responsive to all of our needs. I would also like to mention the professionalism and promptness with which she handled any problem that we were facing. Not only with respect to our needs was she always attentive, but one can see how the entire building has benefited from her managerial skill and sincere caring. Jennifer has our highest praise for all shes done for us! -
Review 145 (2023-03-14 - Rating: 5)
Our HOA switched to Rise Group recently, and I have the opportunity to work with Rise to resolve some financial issues created be previous HOA management. Rises staffs are very easy to work with, they are responsive with my inquiry emails, and the phone call does reach a real person (no stupid AI machine) you could talk with. They are very professional, and I like them very much. -
Review 146 (2024-07-31 - Rating: 5)
Deissy and the team are always incredible. Always there and ready to help. Great service. -
Review 147 (2022-06-01 - Rating: 5)
Rise took over our condo management just a month ago and Im already really impressed with their customer service. Ive had more than average questions this month and they are on the ball with fast responses and quick answers. Very impressive. -
Review 148 (2024-07-26 - Rating: 5)
Million is the best! He is so professional and attentive to all guest needs. The concierge here is the best and always friendly. -
Review 149 (2024-08-22 - Rating: 5)
Outstanding concierge business especially Million who is always attentive, helpful and courteous. -
Review 150 (2020-02-27 - Rating: 5)
As first time loft style living residents my husband and I had no idea how to navigate all the intricacies of adjusting to urban living. Matthew Maier, the property manager of our building, Kirby Lofts, made our transition from suburbia to downtown seamless. We have now lived at Kirby Lofts almost a year and he continues to be an invaluable asset to us and our community. He is knowledgeable, unwaveringly polite and a consummate professional. Matthew organizes and conducts quarterly and annual meetings to keep the community well apprised of relevant information and provide a format to discuss community concerns. The ongoing improvements to the property are endless- think brighter lighting, key (fob) less entry, hallway renovation. Did I mention that he even has doggy bones to greet our four-legged friends?? -
Review 151 (2023-08-31 - Rating: 5)
Me Khan is a great associate, very friendly, he always talks to everyone making you feel welcome. Especially our dog loves him. -
Review 152 (2020-04-27 - Rating: 5)
My wife and I have lived here at Sage 3525 for 10 years now. She is an engineer and I am a Doctor who both run several companys and understand business. With our new manager Jennifer, it is a breath of fresh air to see someone who actually cares about this building and its residents like she does, not just in her words but in her actions. Our place with its large trees overshadow the property like no other. With great management like we have now, our place is like being at a resort when sitting out by the pool. Its just really nice to know that our voices are heard here at our place we call home. -
Review 153 (2021-09-24 - Rating: 5)
As a Real Estate agent Ive had to engage with a number of management companies over my 4 years in the business. Im happy to write this review and tell any readers that whether the subject property was Cambridge Glenn Condominiums in the Med Center or The Rise in Midtown, my experience with this company has always been very pleasant, professional and positive.Today I am compelled to write a review for a gentleman by the name of Paul Valdez who manages Cambridge Glenn. My father tasked me with the job of selling his condominium in the Med Center and I wrote no less than 36 emails and made numerous phone calls to Mr. Valdez. He arranged a meeting between myself and a contractor (Jericho Foundation, another excellent company) to ensure my concerns were being addressed. Needless to say, every email was responded to adequately, as well as promptly.This experience could have been awful for me with a different company, thats a fact, and today that condominium is sold and it was largely due to his help and I sincerely appreciate it. -
Review 154 (2018-06-19 - Rating: 5)
Chantal Fuller has been an excellent Rise representative who is always responsive to my questions and provides a comprehensive explanation when needed. She is always accountable and follows-up when she says she will, doing so with a pleasant attitude. I highly recommend her for any assistance that is needed. -
Review 155 (2023-09-15 - Rating: 5)
Kirby Lofts is the best building in Downtown Houston. Amy and Tomas keep everything running smoothly. We love it here! -
Review 156 (2020-05-07 - Rating: 5)
Iāve been a resident at the 3525 Sage Condominiums for the past 2 years and weāve had our upās and downās here, but ever since Jennifer has taken charge as General Manager, it has completely turned things around here! Our amenities our receiving improvements consistently as well as infrastructure and her training of the staff hasnāt gone unnoticed either. With all of that being said, Iām leaving this review because Iām always pleasantly surprised at what Jennifer has planned and this past Friday, she scheduled a happy hour for residents to enjoy themselves on their patios with a live DJ playing on the roof the parking garage which was a breath of life into not only just my neighbors at the condo, but the 2 surrounding buildingsā residents as well. Not to mention, all of this was accomplished while still maintaining social distancing for the safety of everyone!Thank you Jennifer for all that you do! -
Review 157 (2020-06-25 - Rating: 5)
Ive been living here for almost four years and its so great to be living in a place that i have so little to worry about, and believe me i appreciate it. back in Denver, a condo like this would cost in the $1-million range, so you cant top the value, and the amenities, pool, fitness center etc. are like a luxury hotel (i often joke that i feel like i live in the Grand Hotel)a lot of that is because of the fantastic staff we have here. Jennifer, Daniel, Josh, Melvina, (and I know that all of the other names escape my memory at this point) are all first rate, they care for this building and those living here as if we were their own family.you could not find a better place or a more well run building -
Review 158 (2024-08-08 - Rating: 5)
Great apartment, the staff are awesome and always very attentive, reliable, and friendly! -
Review 159 (2018-05-29 - Rating: 5)
Very Nice service from Jessica Martinez! This is my first time calling Rise Association Management. They picked up line very fast and appropriately transferred me to the right person. After I spoke out my questions & concern, Jessica helped me find a better way to fix it. High recommend this Management company, they are considerate and put customer at top list! -
Review 160 (2019-09-11 - Rating: 5)
After communicating with ms (XXXX) over e-mail and via telephone, I can only but thank her on how expeditiously and courteous manner in which she took care of my requests and concerns. It feels very reassuring that both the residents and management company can work together to make our small community a safe and pleasant place to live. Looking forward to future interactions through our monthly meetings, e-mails and phone conversations.I also want to thank ms (XXXX) for listening and any assistance in the completion of these small projects. -
Review 161 (2024-08-22 - Rating: 5)
Amazing staff and amenities! Always working on improving the building! -
Review 162 (2023-08-23 - Rating: 5)
The Property Management and staff at the Mosiac are responsible for our property values appreciating on an annual basis. They also work great with the staff at our sister tower and our HOA. -
Review 163 (2018-04-30 - Rating: 5)
John,I wanted to send a quick note to let you now that I am extremely pleased with the performance of Rise during our transition. Anna has been valuable with her knowledge, experience and attention to detail. We have experienced several issues and her positive, quick and thorough attention has resulted in a seamless transition to the other owners. I know that she has spent more time with us than expected and I hope that once the transition is complete we will not be as demanding on her time moving forward.Thanks Again,Dave GarzaPresident, Board of Directors Morrison Midrise Condominiums -
Review 164 (2018-05-14 - Rating: 5)
Great Company & Great People! I recently had an inquiry as a homeowner regarding a cost breakdown of what our HOA covers and was needing to get this information quickly as we are trying to sell our home. I spoke with Jessica Martinez at the Houston office and she emailed me exactly what I needed within an hour! This type of customer service is exceptional and it was a pleasure to speak with Jessica. She even followed up with me the following day to ensure I received the documentation I needed. GREAT CUSTOMER SERVICE! -
Review 165 (2020-03-07 - Rating: 5)
Rise Management provides services at my condo, and I am supremely happy with them!! Incredibly responsive, friendly, and proactive, Rise has made significant improvements to the building and environment since starting work here. I feel safer and more secure knowing that they are looking after my home. I highly recommend their services to other condo owners who are looking for a management company. -
Review 166 (2024-08-09 - Rating: 5)
Great building. Well kept and organized. Staff and maintenance are great. -
Review 167 (2023-09-11 - Rating: 5)
Mr. Khan is amazing! He is definitely one of my favorite people at the desk. Very helpful and welcoming. -
Review 168 (2023-11-03 - Rating: 5)
We had some managers that were not doing their job, but since Charlyne took over she has done a great job managing our building. -
Review 169 (2023-08-30 - Rating: 5)
This place is a good place to live. The staff is very nice and welcoming and help in any way they can . The apt are spacious as well and theyāre is a doggie park as well which I think is an awesome thing to have -
Review 170 (2021-02-23 - Rating: 5)
During the recent winter storm we had here in Houston, the Rise team was there to get things done pronto. It was a hard time for us all but we worked together and they supplied us with all the people and backup we needed to keep owners as comfortable as possible. It was very professional and I appreciate the team: Courtney and Erica. -
Review 171 (2024-08-23 - Rating: 5)
Great place to live! Excellent service by Million as well! -
Review 172 (2023-09-08 - Rating: 5)
Our concierge is awesome. Million always remember my name and unit number! I appreciate what he adds to the Mosaic team.