TBD Management LLC

Located in Houston, Texas

Address: 11750 Katy Fwy #1400, Houston, TX 77079, United States

Phone: +1 855-209-9746

Rating: 2.7

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-25 - Rating: 4)
I have been living at Bay Colony West for a year now and I will provide my honest feedback. I only leased this property because of Sara Freeman at the leasing office who showed me a few other properties before we found this one. I can say before the maintenance request system things seemed to be handled in a more expeditious manner but when the system went into place it was a challenge.I made a request to have mold checked and did not hear anything for 2 months straight. Sadly, after Beryl it grew and literally took over my entire upstairs. I did have to make a fuss which I hated because I love the community and wanted things to be smooth but sometimes, they needed a push.I reached out to Sara and she informed me that the leasing office was removed from the communication of maintenance request but I can tell you she heard me out and looped me with the right people to get it handled.It was a nightmare at first just hearing I would have to move but Janie Bautista, Anna and Sara Freeman tag teamed up to make sure this experience was as easy as possible.They got us a hotel for weeks while they worked on removing the mold. Janie was super communicative and checked on us. She continued to be the buffer between myself and the contractors and even checked on us weeks later to make sure everything was to our liking. Anna was also very very helpful they even covered dinner for us to take the stress off of me when I had to pack up my home with a toddler.It was an extended period of time but all worked out in the end. I know this was a long journey- often frustrating but the TBD Ladies really helped us through this process.Thank you Ladies!

Review 2 (2025-02-04 - Rating: 5)
I would like to extend my gratitude to the resident support manager, Jamie Trevino. She goes above and beyond to assist tenants with any issue or concern. We love the area we live in, Georgetown Heights. It is a pretty, quiet, and clean area.

Review 3 (2025-02-05 - Rating: 5)
This review goes for Alex Massa and his crew here at Lakeside Conroe where me and my family live, hes head of the maintenance staff on grounds. He goes above and beyond any residents expectations should be when theres an issue at the house hes very friendly always riding around and make sure everybodys okay and very quick to respond to any problems In the house. Feels like family Honestly. Thank you for having him on your staff!!!! A+ Service

Review 4 (2025-01-14 - Rating: 5)
Had to retract my previous post! I spoke with Jamie this evening, she was highly efficient and was able to help me resolve my issues within five minutes. Now that is how to handle client services! Thank you Jamie!

Review 5 (2025-01-09 - Rating: 5)
I would like to thank Noah so much for replacing my stove that went out right when the snow storm hit. I didnt think he would come but it was here bright and early and he was so nice and professionally about it. Thank you Noah!!

Review 6 (2023-11-14 - Rating: 5)
The WAN Bridge Community and TBD Management here in the Balmoral area has been nothing, but accommodating and sweet to us. We moved here from Hawaii 4 months ago, and from the very beginning, they’ve been a great help! Starting from Emajin helping us with any questions we had submitting our application all the way from Hawaii, suggesting energy companies to go through, to Maria helping us on move in day. Even now, 4 months later, they’re still very helpful and pleasant. Whenever we have a maintenance request (replacing lightbulbs) Maria comes THAT SAME DAY if you don’t put in the request too late. If not, she always come in first thing in the morning. If we call, someone always answers. They even held a package for me at the leasing office. Every time I experience anyone there, they’ve always been very nice. I’d recommend living and renting here to anyone.

Review 7 (2023-11-14 - Rating: 5)
My wife and I have been leasing a townhouse at Clearwater Balmoral since 05-23 and the staff has been professional and the maintenance staff have been very timely . The neighborhood is quiet and we have not had any issues. I would refer other renters here for sure

Review 8 (2022-01-31 - Rating: 5)
I am very eager to share the positive experience that I had on last Sunday at Regents Square Brownstones. I met two Dynamic professional agentsThat were able toAssist me ...they were Anthony Fllores & Ashley Dutton....however, it was Anthony who ultimately helped me make my decision after a complete tour of the Property . He was able to give the tourAnd execute the paperworkAll in the same dayBecause of his promptness and enthusiasmI quickly came to the decisionThatRegentSquare Brownstones would be my familys next home. I am most grateful