Spectrum Association Management

Photo of Spectrum Association Management

Located in Houston, Texas

Address: 17319 San Pedro Ave #318, San Antonio, TX 78232, United States

Phone: +1 210-494-0659

Rating: 4.3

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Property management company

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-23 - Rating: 5)

    Liz has been wonderful to work with. She is quick to respond to emails and texts. She does an amazing job following up with vendors to ensure that our tasks are getting completed correctly. She is always nice and friendly. She answers even on off hours-which is much appreciated!

  • Review 2 (2024-11-12 - Rating: 5)

    Thank you to Shelley and the rest of the team at Spectrum Association Management. What a breath of fresh air. I submitted a home improvement request on a Monday and it was approved on a Tuesday. Ive worked with multiple HOAs over the past several years and I must say, this was the quickest, most thorough, most friendliest and professional Ive seen in a while. Thank you so much for taking the time to walk me through the process as quickly as you did. Sending you many blessings.

  • Review 3 (2025-02-08 - Rating: 4)

    The 4 star rating is for Spectrum as a company as we have had our minor issues that are rectified with time. Our property manager Elizabeth Torres-Lindsay deserves 5 stars. We recently overwent a hard time at the Terrace at the Reserve that resulted in the standing up of an entirely new Board. We were led to believe that Spectrum was a major part of the issues that resulted in a significant amount of deferred maintenance and unenforceable violations or inconsistent enforcement of violations. Since this transition, Spectrum and Liz have been instrumental in standing up the new Board and assisting us with out every request. We have been able to rapidly resolve many issues that have plagued this community for decades and look forward to continuing to improve and grow the community in the future with the help of Spectrum and our Property Manager Elizabeth Torres-Lindsay.

  • Review 4 (2025-01-06 - Rating: 5)

    My wife and I had trouble using Spectrum system to submit of the painting our house to a lighter Gray and garage with white trimming and new garage door due the hail damage done to our home as well, she manages to help usand taught us what was wrong to apply picture attachment as well, she was great, funny and very knowledgeable. she did a fantastic job

  • Review 5 (2025-01-29 - Rating: 5)

    I had an overall pleasant experience working with Dache and Spectrum HOA as a whole to facilitate the approval for a new roof on my home. Dache, in particular, was communicative and responsive. I was provided with weekly updates on the progress of the request and while the request itself took a little longer than usual, I appreciated the communication throughout.

  • Review 6 (2025-01-17 - Rating: 5)

    Working with the Spectrum team was amazing. The customer service was excellent, and the timing was perfect. Patricia Reyes helped me to solve my issues with my new home promptly.

  • Review 7 (2025-01-09 - Rating: 5)

    Jessica is a top notch community manager with great communication skills and customer service. Any time I need something she is all over it and super responsive!!Great job, keep up the good work!!

  • Review 8 (2024-11-21 - Rating: 4)

    4.5 stars for overall experience. 1/2 star taken off because the app isnt as intuitive as it should be. Getting access to a live individual was a bit cumbersome via the app (only option), but once an email thread was started, communication was great. I needed assistance with getting an error resolved with my login/account (Katelyn immediately knew what to do), and I had questions regarding renting our community center (Annmarie assisted with this and my followup questions). Both individuals communicated well and in a timely manner. Thank you!

  • Review 9 (2024-11-11 - Rating: 5)

    Vanessa is very conscientious and always returns my emails or calls promptly. She is proactive in scheduling so that we meet our deadlines. She is always professional and at the same time, she is kind and a good listener who genuinely wants to understand and find a solution to any challenge.

  • Review 10 (2024-11-22 - Rating: 5)

    I was in a bind with needing access to my clubhouse for an upcoming reservation. Annmarie was a lifesaver, getting my issue addressed quickly and accurately. She took so much stress off my shoulders! Thank you, again, for your responsiveness and quick assistance!

  • Review 11 (2025-02-28 - Rating: 5)

    Angela Jones is an outstanding community manager! She is always attentive, cooperative, and goes above and beyond to provide top-notch customer service.

  • Review 12 (2024-12-21 - Rating: 5)

    I had an excellent experience receiving help. The assistance Annmarie Stairhime, provided was clear, professional, and amazing.I cant express how grateful I am for the thoughtful assistance I received in addressing my concerns. The support was not only knowledgeable but also empathetic, making me feel heard and understood throughout the process. Every response was tailored to my specific situation, offering practical advice that helped me navigate through challenging issues. This level of care and attention made a real difference. It truly exceeded my expectations! Thank you Amy!

  • Review 13 (2024-10-29 - Rating: 4)

    Lester Sump, our Community Manager, does his best to stay on top of all the ever-changing needs of our community. He listens well, follows up, and is effective with resolutions with problem vendors. Lester makes sure we are well-informed, and communicates well (and clearly) with us. We enjoy working with him.

  • Review 14 (2024-12-15 - Rating: 5)

    I submitted an architectural change form and it was treated in a very professional and timely manner. I was presented with follow-up questions regarding my application, which I answered promptly. My updated information was processed and my approval followed soon thereafter. The entire process was very efficient.

  • Review 15 (2025-01-30 - Rating: 5)

    Spoke with Eddie this morning at the Cypress Point subdivision. Great experience.Just a suggestion when driving around maybe have hazards on or a magnetic company sign on the door of the car letting the community know where you are from. Folks get a bit on edge when seeing slow rolling cars through the neighborhood taking pictures.

  • Review 16 (2024-11-07 - Rating: 5)

    I am incredibly grateful for the exceptional assistance provided by Angela Jones in addressing my concerns within our neighborhood. Angela showed genuine attentiveness and took the time to listen to every detail of the issue. Angelas dedication to our community’s well-being is evident, and I feel fortunate to have such a committed individual representing us. Thank you, Angela, for going above and beyond to make our neighborhood a better place to live!

  • Review 17 (2024-11-14 - Rating: 5)

    Amazing experience with Spectrum HOA. I was pleasantly surprised to find that my ACC request was approved within days; especially because the contractor was ready to do the work. Thank you so much for the outstanding customer service!

  • Review 18 (2024-11-26 - Rating: 5)

    Our Community Manager. Jessica, is awesome! With her help we were able to host our first community event last month. From explaining guidelines, to coordinating deliveries and pick-ups, we definitely felt like a priority!

  • Review 19 (2024-11-06 - Rating: 5)

    My family has lived in Encino Park since 2006. Honestly, I wasn’t a fan of EP when I first moved here but I’m on my second home here. I don’t know how long my neighborhood has used Spectrum, but in the past 5-6 years have been great. Where our previous managers were rude and difficult to talk to, Noelle Hoyt, our CM, is friendly and easy to talk with. She’s a very direct and “to the point” type of person, and that’s exactly what our neighborhood needed. Spectrum knocked it out of the park when they hired Noelle. She’s an absolute rock star. Encino Park is lucky to have her.

  • Review 20 (2025-01-29 - Rating: 4)

    I have only been a member of our HOA board for about 3 months, but so far have enjoyed working with Elizabeth Torres-Lindsay. She has been very responsive to our needs.

  • Review 21 (2024-11-20 - Rating: 5)

    Spectrum has been great in helping us get approval on 2 improvements on our new home. Dache Hammonds has been so professional and keeping us updated thru this process.

  • Review 22 (2024-09-28 - Rating: 5)

    I have never been a huge fan of HOAs, but I was told that this one (Spectrum) wasn’t that bad. We’ve been here 15 years and have had no issues with them. To be honest, I’ve come to appreciate how they keep the standards and are not overbearing and nit-picky. I’ve also learned they are very easy to work with. I have submitted 4 or 5 architectural improvement requests and they have all been approved within one week of submittal. Just want to say “Thank You” for your speedy responses and effective communication. GREATLY APPRECIATED.

  • Review 23 (2024-12-10 - Rating: 5)

    This HOA is good on making sure everyone turns in an ACC request AND also good in responding quickly. This is not exactly what I am used to. The last HOA I worked with took 5 months. I appreciate the due diligence in a timely manner!!

  • Review 24 (2025-02-01 - Rating: 5)

    Jessica was very responsive in resolving my gate code issue. I had been working this issue with a couple of other managers in the past to no avail, but Jessica resolved quickly and sufficiently. Could not be happier with the result. Thanks, Jessica!

  • Review 25 (2024-11-08 - Rating: 5)

    As a former board member, my overall experience with Spectrum Association Management is a positive one. Our community has an on-site manager, Noelle Hoyt. Not only is it incredibly convenient to have someone available to speak with about community amenities or HOA questions, Noelle represents Spectrum and Encino Park with professionalism and a positive attitude.

  • Review 26 (2025-01-16 - Rating: 5)

    I am very grateful for my neighborhood Spectrum Manager, Kimberly Morse. She is thorough and prompt with her communication. Thank you, Kimberly!!

  • Review 27 (2025-01-10 - Rating: 5)

    Wow! The efficiency and response time to our requests were outstanding. Pat was also very helpful and provided us with superb guidance and support to get our needs met!

  • Review 28 (2025-02-26 - Rating: 5)

    I am very satisfied with the HOA staff. Jessica St. John is very friendly, easy to get in touch with and responses with a timely manner.

  • Review 29 (2024-11-20 - Rating: 5)

    Jessica Saint John and Samantha Vargas have been amazing to work with! Both are extremely knowledgeable and very quick to get things done in my community. Thank you, Spectrum!

  • Review 30 (2024-08-22 - Rating: 5)

    We have been extremely pleased with the service that we received from Randy M. He was ALWAYS available via phone/email. He was genuinely pleasant to deal with, understood our frustration at times, and followed through with everything that he said he would do, to help us. Although the approval process can become painstakingly difficult while waiting for the final decision. Randy M held our hand every step of the way. He was courteous, kind, empathetic, and quite knowledgeable. We are so grateful to for his help, and for hanging in there with us. Sincerely appreciative, JoAnn and Tony Torres.

  • Review 31 (2024-10-11 - Rating: 5)

    Mr. Lester S. has done an amazing job keeping up with the community pool at SCR subdivision. I have been lived in SCR for over 17 years and he has been the most invested manager to date in ensuring the pool is being maintained and cleaned. Appreciate his attention to detail and endeavoring to find a suitable pool cleaning service. Jim W.

  • Review 32 (2024-09-20 - Rating: 5)

    I reached out to Andrea McFarlin regarding my building request at my property in Belle Oaks. Andrea was very helpful and professional meeting my needs and arranging a follow-up to ensure my satisfaction. Andrea was extremely diligent and sensitive to my needs. Andrea is a great asset to Belle Oaks.

  • Review 33 (2024-09-19 - Rating: 5)

    I had a pleasant encounter with Andrea McFarlan. We hadnt received any communication regarding a denial decision we were waiting for. She was able to reach out to the BOD and get a resolution immediately. What were waiting for for weeks she got this resolved in hours. Thank you Andrea

  • Review 34 (2024-12-05 - Rating: 5)

    Jalyssa Regalado is our community manager and she is very helpful in getting our community goals accomplished. She is responsive to concerns and has gotten a lot done for our community since taking over.

  • Review 35 (2024-11-20 - Rating: 5)

    Samantha V and Jessica S are both very good at what they do. They take pride in ensuring my community is a wonderful place to live. Spectrum is amazing!

  • Review 36 (2024-10-28 - Rating: 5)

    Doing a great job keeping the board informed. He’s provides timely responses and follows up all questions. It’s night in day from our last temporary company. I’m glad we’re back with Spectrum

  • Review 37 (2024-08-21 - Rating: 5)

    Kristal, in the San Antonio office, has been outstanding helping me work through the approval process to get a fence relocated after Hurricane Beryl hit that didnt like where the current fence was located. Not doing modifications to our property too often, having Kristal there making sure my paperwork was in order was invaluable.

  • Review 38 (2025-02-28 - Rating: 5)

    Shelley A. helped me get an expedited approval for a new roof. The process was simple and efficient!

  • Review 39 (2025-02-05 - Rating: 5)

    Dache Hammonds does a wonderful job. She stays on top of HOA approvals. A real joy to work with.

  • Review 40 (2024-12-10 - Rating: 5)

    I have had several issues needing resolution with the HOA. Jessica has been very responsive to my issues. I won’t hesitate to reach out to her in the future.

  • Review 41 (2024-12-13 - Rating: 5)

    Excellent service and extremely timely! Thank you for getting the arc approved so quickly ( in a couple of days). I am so glad you are our property management company.

  • Review 42 (2024-11-05 - Rating: 5)

    I live in Encino Park HOA and I cannot rave enough about Noelle Hoyt. It is so wonderful to have someone dedicated to our community, someone who knows the ins and outs of the neighborhood, someone who keeps things running smoothly. I couldn’t image our HOA office run by anyone else!!

  • Review 43 (2024-11-29 - Rating: 5)

    I would like to give Geena Sanchez at Spectrum Asso. Mgmt. a five star review. She has been a great help to us as we have been navigating a yard project for an owner that lives out of state. Geena has been kind, helpful, courteous and easy to work with all along the way.Leah FisherRoger Fisher Mgmt.

  • Review 44 (2023-09-18 - Rating: 5)

    Wanted to thank Dache Hammond and the team at Spectrum (Rivermist HOA) for their prompt and courteous help with my Property Improvement request for the family home . Just pained my home and will be building a patio and the local team here in San Antonio we’re AWESOME ! Thank you for allowing me to keep our community looking good !!

  • Review 45 (2025-02-06 - Rating: 5)

    Dache Hammonds (ACC Coordinator) was very helpful with the improvement request project and I was able to get it approved quickly.

  • Review 46 (2024-08-28 - Rating: 5)

    Dannah Krueger of Spectrum Association Management provided outstanding support in securing approval for a specific request from the Belle Oaks HOA Board of Directors. We really appreciated Dannah’s efforts in presenting the request to the Board, and keeping us posted if there was any additional information needed for their review. Again, many thanks to Dannah and the Board for their outstanding, professional support!!

  • Review 47 (2024-10-29 - Rating: 5)

    I have worked with Spectrum association for roughly 4 years. In that time I’ve had several property managers with Spectrum and he is out current property manager. Lester is by far the best that we have dealt with with. He’s attentive , he’s fast with his responses when need be, but also not afraid to say I don’t know and let me find out. He brings ideas to the table as well as openly encourages our ideas. Like I stated, Lester is one of the best property managers that I have dealt with and any community that does get to deal with him would be lucky to have him and work with him.

  • Review 48 (2023-06-30 - Rating: 5)

    I just want to say thank you to all the staff at the Spectrum Association Management. Theyve been a big help when you need them, whether youre asking questions about home improvements or any HOA related questions. They are professionals who addresses your needs and concerns. Its truly wonderful to do business with. Im glad they are there to support us. Hats Off to Ms. Bethany K, she was great to work with! Thank you!

  • Review 49 (2024-11-22 - Rating: 5)

    I have to admit at first I was sceptical that anyone would help me, but Tyrik proved me wrong. He was very helpful, compassionate to my needs, and extremely fast at resolving my problem. KUDOS to him for all he does to make a problem disappear.

  • Review 50 (2024-08-02 - Rating: 5)

    We sustained major damage to our paint in the recent storms. On Monday, 29 July 2024, we submitted our Improvement Plan. The form did not allow more than I photo to be uploaded so I sent the full set to Jake Greer with Spectrum HOA River Place, Belton, TX, main office in San Antonio. Although they had 30 days to review this, I received an approval in 48 hours. Note that I submitted photos of the house, detailed description of what would be painted and provided a legend for the 2 paints and uploaded photos of the colors to be used. This was a breeze. If you provide what they ask for, the process flows smoothly. Just pay attention to their directions.

  • Review 51 (2025-01-21 - Rating: 5)

    Annemarie has been very professional and extremely patient guiding me through the rental process for the community hall. Truly appreciate it.

  • Review 52 (2025-02-06 - Rating: 5)

    As all of us has seen over the past few years, illegal dumps are being done more and more, this time it done near where I live, one email request and within 12 hours it removed. Thanks Jessica

  • Review 53 (2024-10-30 - Rating: 5)

    Dannah Kreuger was very helpful and fulfilled a request to which I was not expecting a positive response, for which I am very grateful. I would definitely recommend contacting herself for any issues!

  • Review 54 (2024-09-20 - Rating: 5)

    Jessica St. John’s communication skills and promptness were greatly appreciated as we were communicating with our ACC. Thank you, Jessica, for making things happen!

  • Review 55 (2024-11-15 - Rating: 5)

    Vanessa Martinez has been a valued partner in providing for her clients and coordinating with us, their vendor, to best fulfill the holiday needs of her communities. Her prompt responses ensure that we can best serve our mutual clients.

  • Review 56 (2024-07-19 - Rating: 5)

    Excellent HOA that works fairly with homeowners at Panther Creek. ACC (Ms. Hammonds) was able to help expedite my hailstorm damaged roof replacement within a few days of submitting paperwork. Thank you for helping things move along the required process for unexpected events!

  • Review 57 (2025-02-03 - Rating: 5)

    Knowledgeable and very professional, even in times of frustration. Speedy replies and problem solving skills. A++ for Dache H.

  • Review 58 (2024-09-11 - Rating: 5)

    Wow! So thankful for their professionalism, accuracy, and efficiency. We just switched to them and I am SO IMPRESSED with their customer service. Total win! Keep it up, Sally and Stephanie. They live up to their name: REFRESHING!

  • Review 59 (2024-07-24 - Rating: 5)

    When we got our house we dreaded having to use an app to access anything related to the hoa and yes it was actually awful but Manuel Salazar helped us out! Not only that he was very attentive to us and he communicated promptly through email and phone which was something we missed with our old hoa, human interaction. The ease of filling out a request on paper is now gone:/ thankfully we have Manuel!

  • Review 60 (2024-10-04 - Rating: 5)

    For Potranco Run HOA processes, I completed the Architectural Control Committee request for approval to accomplish exterior painting on my house and submitted for processing. Within one day, my request was processed and approved. I was very impressed with the timeliness. The website/form was very user-friendly and not cumbersome at all. My sincerest thank you to Spectrum AM, the Potranco Run Architectural Review/Control Committee, and the broader related team!

  • Review 61 (2024-12-09 - Rating: 5)

    Once I learned to submit ALL the required documents, everything went smooth as silk this time. Thanks for the welcomed guidance, Ms. Kristal. Tim and Sharon

  • Review 62 (2024-12-10 - Rating: 5)

    Anthony Kirkwood is very helpful with our gate remote issues. He is quick to respond and try to solve our problems.

  • Review 63 (2024-11-14 - Rating: 5)

    Big thanks to Mrs. Hammond and Spectrum Management for the prompt review and approval of our solar panel installation request.We really appreciate it!

  • Review 64 (2024-07-27 - Rating: 5)

    Dache Hammonds, the ACC Coordinator for Spectrum HOA, was so helpful! After submitting a property improvement she followed up with an email, provided updates when more information was needed and responded quickly.Thank you for the personal touch Ms Hammonds

  • Review 65 (2024-01-20 - Rating: 5)

    Spectrum Management deserves every star for their exceptional customer service! From prompt and helpful responses to their dedication in resolving issues, the staff goes above and beyond. Their commitment to ensuring a seamless experience for customers is truly commendable. Whether it’s technical support or general inquiries, the level of professionalism and courtesy remains consistently high. Spectrum Management sets a standard for excellence in customer service that’s hard to match. If you value reliable service with a smile, this is the company to choose!

  • Review 66 (2024-02-21 - Rating: 5)

    I had a great experience with Courtney on an HOA approval. They were very prompt in responding to questions and ultimately approved my request in 9 business days from start to finish. I found the process to be quite pleasant and painless. Thank you Courtney!

  • Review 67 (2024-10-04 - Rating: 5)

    Dache did a wonderful job assisting me in getting my paperwork approved!! Kept in contact the whole way through!! Thank you again Dache!!

  • Review 68 (2024-08-07 - Rating: 5)

    Dache Hammonds help us with our home improvement. From the first time that Dache pick up the phone it has been no other that’s a polite and helpful person. Dache keep the communication channel open all the time when we need to submit any paperwork and have us a weekly update by email. Dache like I said before you are a RockStar. Thank you for your help.

  • Review 69 (2024-11-15 - Rating: 5)

    Vanessa Martinez is always a pleasure to work with. Very detailed and prompt at providing info for the job at hand.

  • Review 70 (2024-10-18 - Rating: 5)

    After frustrating efforts to submit a permit for improvements an interested employee ( Courtney) got on the phone to help me navigate the poor user friendly web site. Did an excellent job

  • Review 71 (2024-12-28 - Rating: 5)

    After submitting required information to the ACC for the property improvement application, the approval was received in three business days. Thank you for your assistance Dache Hammonds, SpectrumAM ACC Coordinator.

  • Review 72 (2020-07-01 - Rating: 5)

    Andrew handled our improvement request in a very professional and timely manner. He communicated as soon as he needed anything and to give us the information we needed to proceed with our home project as quickly as possible. We are pleased with our interaction so far with this HOA management group. We are looking forward to enjoying our new privacy gazebo.

  • Review 73 (2024-05-24 - Rating: 4)

    The approval process was clear and I was able to complete the process fairly easily. One thing that I would say is that when I was trying to upload the requested documents their was a size limit that I was unable to exceed and I was not able to include it in the original request. This created some delays but after working with the HOA and ACC I was able to get the required documents uploaded. Also, Im not sure why replacing a fence that is in dire need of replacement needs to be approved. Either way I needed to replace the fence and it was going to get replaced no matter what. Of course I understand this is a process and I am willing to make sure I do what is needed to get what I want done, done.

  • Review 74 (2024-05-08 - Rating: 5)

    Recently I dreaded the thought that I would have to go through a property improvement approval process with my homeowners association (Las Lomas). I looked at it as something akin to experiencing a root canal or a prolonged visit to the DMV.Instead, I was able to submit my application electronically and experience an online presence of the appropriate committee (ARC), which made the whole process quick and easy, and even provided the ability to communicate with the Committee Coordinator (Randy M.) swiftly and directly with questions or for clarification.And even though my application has been denied for now, I have no hesitations in resubmitting my improvement request at a later date, after its defects have been corrected. I now know the service I will receive will be complete, well communicated and, relatively painless.

  • Review 75 (2024-11-26 - Rating: 5)

    Elizabeth has been wonderful! Very very responsive to any requests for our subdivision! Thanks Lizz!

  • Review 76 (2024-08-22 - Rating: 5)

    Samantha ZickafooseThis year Help My Life LLC with with her! She was professional and kind! I’m honored and happy that this season went great with her!! Spectrum Association Management SAMANTHA is a keeper!

  • Review 77 (2024-05-07 - Rating: 5)

    Working with Kimberly Morse has been the only pleasant experience I have had with Spectrum. She is the only community manager I have spoken with that actually follows through with what she said she will do. And she has fixed multiple issues in our community that our actual community manager has put off and out right ignored.

  • Review 78 (2025-03-02 - Rating: 5)

    Anthony K was nice professional and he helps you regain access for your HoA .

  • Review 79 (2023-12-06 - Rating: 5)

    I am writing to express my sincere appreciation for the exceptional work of our community manager, Jessica St. John, at Harvest Hills in Marion, Texas.Jessica’s professionalism, timely email responses, extensive knowledge, and genuine compassion set her apart as the best community manager we have had to date. Her dedication to ensuring a positive community experience is truly commendable.We are fortunate to have Jessica as our community manager, and I sincerely hope she continues to lead Harvest Hills for an extended period. Her contributions undoubtedlyenhance the quality of our community living.V/rBrian and Tammy Cooper

  • Review 80 (2024-02-04 - Rating: 5)

    Our first time requesting approval from our HOA to do some changes at our home, we we’re kind of nervous as we did not know what to expect but it was a fast process online, the app is very easy to use and gives you step-by -step details . Mrs. Linda was very nice and even help me by providing me requirement list for our next project.. very pleased with Spectrum Association Management services!!!

  • Review 81 (2024-07-05 - Rating: 5)

    I am a homeowner in San Antonio and Spectrum Association handles the homeowners association. I want to show my appreciation for Kimberly Morse here in San Antonio for helping me out on a simple but stressful problem for me. She was quick to handle my issue. It is difficult sometimes to get through to anyone who can pay attention and assist you. She did so immediately and I do appreciate it soooooo very much !!!!!

  • Review 82 (2024-04-16 - Rating: 5)

    Dache, the ACC coordinator working for Spectrum has been excellent to work with on 2 of our home improvement requests. The requests were received and replied to in a timely manner with clear instructions for the needs to continue considering our request. Thanks for your assistance!

  • Review 83 (2023-08-01 - Rating: 5)

    I recently submitted a request for approval to Spectrum Association Management for a deck installation. I was pleasantly surprised by how quickly they responded, approving my request in less than thirty days! I am thoroughly impressed with the exceptional service they provided me. I would like to extend my gratitude to Randy M. for guiding me through the process and for taking the time to explain everything to me. His quick and kind responses were greatly appreciated.

  • Review 84 (2025-01-27 - Rating: 5)

    Courtney Mullen gave us excellent customer service and took care of our request

  • Review 85 (2023-06-21 - Rating: 5)

    I worked with Courtney M to get a very quick approval for some home improvements needed for my house in San Antonio. Courtney was very thorough and clearly explained the requirements needed to get approval. I was able to move forward on my project within the week thanks to her outstanding help!! I would like to thank Spectrum and Courtney for their help and assistance!!

  • Review 86 (2024-06-27 - Rating: 5)

    Dealing with the Wasser Ranch HOA was a pleasant experience. As this is my first time being subject to an HOA, I admit I was somewhat apprehensive; however, they have treated me fairly. I appreciate their thorough approach and professional management.

  • Review 87 (2024-09-19 - Rating: 5)

    I needed to revise my application and Patricia Reyes was super helpful, professional and took the time to explain every single step and walked me thru the process. Thank you so much for all your assistance!Mourad

  • Review 88 (2024-04-20 - Rating: 5)

    I contacted Spectrum Association Management and requested assistance in answering a question regarding homeowners responsibilities on shared common area specifically property lines. Jessica St-John contacted me in a very short period of time and advised she would look into my inquiry and follow up. She later provided me with a clear and understandable answer to my question. Excellent response to my inquiry.

  • Review 89 (2024-08-21 - Rating: 5)

    I was very impressed and appreciate how quickly the HOA approved our request. We appreciate Daches managing our request and feed back so quickly.

  • Review 90 (2023-10-25 - Rating: 5)

    I had an outstanding experience working with the HOA representative for coordinating our bulk trash pick-up. The customer service was exceptional from start to finish. The representative was not only efficient but also very friendly and responsive. They promptly addressed all our questions and concerns, making the entire process seamless. Thank you for the great service!

  • Review 91 (2023-04-13 - Rating: 5)

    Ive been working with my HOA rep Vanessa Squires to plan our community egg hunt. She has been absolutely amazing in the planning process and was a huge help in organizing the logistics. I never had delayed communication from her and I was always able to get in touch to handle any last minute issues. Thank you Vanessa, I cant wait to work with you on the next community event!

  • Review 92 (2024-10-23 - Rating: 5)

    I live in Valencia Enclave. I also serve as a Board Director on several pubic and private sector organizations. Additionally, I serve as a Public Official for both the City of San Antonio and Bexar County. Over the last 11 years, I have lived in Valencia Enclave. I was also on the first HOA Board.Lester Sump is our HOA manager. His professionalism and communication skills are light years beyond his predecessors, and he is deeply appreciated as a true professional manager! I am grateful that he is our manager!

  • Review 93 (2023-05-10 - Rating: 5)

    Our Spectrum manager is Janet Mooneyhan. We have lived in our subdivision since 2008 and are original homeowners. This is the first time we feel our manager is really listening to us and is staying persistent with items that need to be done. Janet is a hands-on manager who is tenacious and detail-oriented. I am amazed at all she accomplishes for our subdivision and all the time she takes with us to get things done in a timely manner. We are thrilled that she is our manager and hope to continue to work with her for years to come. Since she came on board, other homeowners are talking about the difference -- very positive feedback. Thank you, Janet, for all the time and energy you use on our behalf. You are amazing!

  • Review 94 (2023-12-08 - Rating: 5)

    Jessica StJohn (our property manager at Harvest Hills in Marion) has been very helpful with coordinating with me to get notices out to the community, purchasing and delivering gift card prizes for our events, and replying quickly to all of my many emails. All of this has been done during the busiest time of year for them. I’m truly thankful for her help and professionalism!

  • Review 95 (2024-04-11 - Rating: 5)

    I’ve been on the HOA board for about 3 years now and working with Vanessa Squires from Spectrum has been a delight. She always gives us informative insights and advice on how to manage our community with efficiency and effectiveness.

  • Review 96 (2024-02-10 - Rating: 5)

    Jessica St John is a rockstar! There was a bit of a billing issue that was due to the companies IT system. Jessica helped us ID and resolve the issue rapidly and then even came to our home to ensure we could submit the required payments on-time! She truly embodies the concept of customer service!

  • Review 97 (2023-08-07 - Rating: 5)

    My husband and I recently moved into Rolling Meadows Subdivision which uses Spectrum Association Management for their HOA. We are in the process of getting landscaping done in the front and back yard, as well as a patio expansion. We turned in our information and plans to Kristal who was awesome in communicating with us throughout the entire process. We received confirmation this morning from her that the committee accepted our improvement plans. The neighborhood is lovely and we looks forward to many more happy years here in our forever home!

  • Review 98 (2023-03-19 - Rating: 5)

    I want to express my sincere appreciation for all the work and support Stephanie Brennan of Spectrum AM has provided to our neighborhood, Point Bluff of Rogers Ranch, and our Board of Directors. My fellow Board members and I voted to switch to Spectrum AM this past fall and it was THE best decision we’ve made. Spectrum AM is an incredible company and I don’t know how we survived without them. Our previous property management company, and property manager, frustratingly provided a fraction of the services offered by Spectrum AM. At the forefront of this support is our property manager, Stephanie Brennan. She is incredibly engaged with the Board and keeps us up to date on all our open issues and projects. She often takes the initiative to initiate action to resolve issues well before being notified by residents or the Board. She is an absolute pleasure to work with.

  • Review 99 (2024-07-23 - Rating: 5)

    Jessica St. John is one of the best community managers SAT Energy has worked with. Always attentive and ready to solve any issue in a positive way.

  • Review 100 (2023-07-25 - Rating: 5)

    Spectrum Association Management has always been quick to respond to questions and requests for services. Most recently, I submitted a request for approval to install new windows to the Architecture Committee. Although the policy states that they have 30 days to make a decision, they approved in less than 3 days. Great service!

  • Review 101 (2024-03-20 - Rating: 5)

    Spectrum Association Management company was very professional and prompt to respond to our patio modification application. It was a fast and pleasant experience. We are very pleased with their help. I would definitely recommend. this company! Very pleased

  • Review 102 (2024-03-05 - Rating: 5)

    Shelly has been great to work with and was quick to get our submissions reviewed and approved. Mr Perkins like always has been outstanding to deal with .thank you both for your hard work and attentiveness on our home and improvements!!

  • Review 103 (2024-01-03 - Rating: 5)

    I put in our request for Improvement on our property andDache Hammonds was very helpful in getting us approved in a timely manner. She was very pleasant to work with and made things happen. We greatly appreciated her help and getting us moving forward without any delays. Thank you for help!

  • Review 104 (2024-03-02 - Rating: 5)

    Lester Sump from San Antonio HOA Management - Spectrum Association Management - has provided excellent customer service to our neighborhood. We are so fortunate to have such a professional working with us to improve our neighborhood. His communication skills, conflict resolution skills, and friendly service is unparalleled. He is excellent!

  • Review 105 (2024-10-10 - Rating: 5)

    This is limited to the Architectural Review Process. Courtney M has always been quick, friendly and helpful.

  • Review 106 (2024-04-06 - Rating: 5)

    Eliel Perez, the Standards Manager for VWC in San Antonio, is always cheerful and extremely helpful with any question I have presented to him. He was extremely patient and thorough when explaining the requirements for an ADA addition to my driveway. He is an all around good guy!!

  • Review 107 (2023-07-26 - Rating: 5)

    Kimberly Morse at Spectrum has been awesome to work with. She worked with me throughout the day, keeping all parties informed, and addressed all of my questions & concerns regarding work to be done at our home. I didn’t think I’d even get a response to my email for days but she was prompt & professional! Thank you Kimberly Morse!

  • Review 108 (2024-04-01 - Rating: 5)

    Hello Spectrum Association Management!I would like to give recognition to Noelle Hoyt.There was a time during the worst of Covid when the Corpus Christi team had some employees move on. Noelle was kind enough to organize a weekly meeting with other on site managers.The expertise that they brought for a year was extremely helpful and supportive at a difficult time.Noelle,thank you for your knowledge, humor and help!Chris VeatchKey Allegro Island Manager

  • Review 109 (2024-04-04 - Rating: 5)

    I would like to give a HUGE shout-out to Chris Veatch, Key Allegro Island Manager. He goes ABOVE and BEYOND for all the homeowners. During inclement weather, he has helped homeowners with broken pipes, downed trees and secured property for homeowners that were not able to do so. He truly is a jack of all trades and they are lucky to have him in the office. Thank you, Chris, for all you have done and continue to do! You are the absolute best!N. HoytEncino Park Community Manager

  • Review 110 (2023-09-08 - Rating: 5)

    Ive had great success when dealing with our local Spectrum Association Management office here in San Antonio. Tyrone P. has always been very responsive, professional, and extremely helpful every time I engage with the office. I really appreciate all he does and the efforts he puts forward to ensure quality customer service.

  • Review 111 (2024-06-17 - Rating: 5)

    Thank you so much, Dache for helping me with my HOA property request. You were so helpful providing methods in which to gather the needed documents for the approval. Hope to work with you on the next property upgrade request.

  • Review 112 (2023-08-16 - Rating: 5)

    We recently moved into a new home that needs everything. So we started the application process with our HOA for a shed, porch extension and gutters. Linda C. is the coordinator. She has made this process easy, clear and concise. She keeps in touch with us almost everyday and if the ACC needs more information to make an informed decision she lets us know and we submit it immediately. In less than 2 weeks we got approval for the gutters! We appreciate Linda so much for assisting us and keeping everything straight. Thank you!

  • Review 113 (2023-07-17 - Rating: 5)

    I just move to the Rhine Valley housing area last month and I needed help submitting a request to add a shed to my properly, I was blessed to have Mrs. Samantha assisting me to submit my request step by step and kept me up to date concerning my request. Mrs. Samantha is very knowledgeable about what the committee is looking for and will guide you to process in a non stressful way.07/17/2023I am totally blessed, I had to resubmit my request to install my shed and the process and the time it took was great, especially when you have Samantha working for you, I give her 10 Stars.Thank you Samantha

  • Review 114 (2024-07-15 - Rating: 5)

    Worked with Dache Hammonds.Easy process, requesting homeImprovements to the backyard. Hoa reviewed maps, photos, etc and approved. Third time requesting with approvals, all were easily done

  • Review 115 (2023-07-07 - Rating: 5)

    Excellent and compassionate customer service!After dealing with the spectrum HOA regarding property issue, I felt I was getting no where. The issues that are still ongoing, started almost a year ago.Id Like to be clear, I am writing this five star review for Mrs. Jen Hill, a Bright spot in the organization!After speaking with Mrs Jen Hill, my wife and I have new found hope that our property issues will be resolved.Her human skills, more specifically her emotional intelligence is top notch. If spectrum had more employees like her, maybe they wouldnt so difficult to collaborate with.Thank you, Mrs Jen Hill!! My wife and I appreciate your customer-ARR

  • Review 116 (2024-04-10 - Rating: 5)

    Very appreciative of Dache Hammonds for their helpfulness with my HOA property request. It went much smoother than expected, and I was very impressed with the level of care and responsiveness I received. Thank you, Dache!

  • Review 117 (2023-08-17 - Rating: 5)

    Thank you Linda C with Spectrum! Having an HOA who ultimately cares about our community truly speaks volumes. I’m thankful and blessed to be part of my community. Linda delivers effective communication and her response time is top notch! I appreciate you! I requested an enhancement to my home and Linda kept in constant communication with me explaining the necessary items needed on my behalf as a home owner. Needless to say I received my approval within days. Timelines and communication is critical for the success in any project. Thank you for all of the updates and working with me during my busy work schedule! If there were delays it was on my part. Keep up the great work. Your efforts are noticed and appreciated!Natasha Lozano

  • Review 118 (2023-06-28 - Rating: 5)

    My wife and I have joined the Belle Oaks Community in Bulverde, Texas and recently submitted plans for our new home. Upon submission of our plans, we received a quick response from Tyrone P who walked me through the process. Although on paper the process seemed lengthy, Tyrone and the Spectrum crew made it easy. When I send an email, it immediately, returned with a response. The Spectrum APP also makes it easy to keep up on things in the community while still living in California. Tyrone, thank you.

  • Review 119 (2020-10-20 - Rating: 5)

    Jennifer Garza in the San Antonio office is the best! We were in the process of selling our home and unexpectedly needed our roof replaced ASAP. Jennifer responded immediately when we submitted our project request including our need to have the approval process expedited if possible. She helped us through making sure we had all of the required information and submitted our request to the committee right away. We got the necessary approval in record time and were able to replace the roof on time for closing. THANK YOU, Jennifer for going above and beyond to help us. It was a true pleasure working with you.

  • Review 120 (2023-05-02 - Rating: 5)

    We have lived in our community with this HOA since 2004. And we have been worked with them over these past few years on a few projects. Their process has always been easy to follow and more importantly, lines of communication were excellent in cases where additional data/explanations were needed from both sides. We were also pleasantly surprised at the actual turn-around times which exceed our expectations. Therefore, we are looking forward to enjoying our improvements and grateful that they are being successfully completed safely within both HOA and City guidance. Thank you.

  • Review 121 (2023-09-06 - Rating: 5)

    Kristal C with Spectrum worked very quickly to get our house approved on a much needed new roof. The less I have to wait the better and she knocked it out of the park. Thank you for the much needed quick work!

  • Review 122 (2023-05-12 - Rating: 5)

    Nicole Tufts has been an invaluable asset to our HOA and its board. She is beyond patient with residents concerns, thoroughly answers questions and concerns from both the members and board, and regularly offers sound advice to the board.I know that sometimes hers is a thankless job as some may simply associate her with enforcements, but we on the board truly appreciate her hard work on behalf of our community, as I know many residents have come to appreciate as well.Even before joining the board I had to reach out to Spectrum AM to assist with an ACC request, and their responsiveness and work to get the results we needed really helped ease a lot of stress over our project.

  • Review 123 (2024-01-31 - Rating: 5)

    The Weston Oaks HOA Spectrum Association Management was so quick with our pool decision! They also had tons of information on the website that informed us as to how to apply and what information they needed from us, making it a quick process since we knew what to have on hand from the beginning.

  • Review 124 (2024-08-02 - Rating: 5)

    I contacted Spectrum HOA with a request , and Iwas very pleased with their service, especially Courtney Mullen, she was very courteous and helpful.

  • Review 125 (2021-09-15 - Rating: 5)

    Spectrum manages the neighborhood that I currently live in. Stephanie is our manager and does an absolute fantastic job. She is very helpful and is always available even on her days off. She is always on time and makes sure to follow up. The management company as a whole is awesome, they very attentive and are always willing to help. Whenever I need anything they get it done extremely quick. This is the best management company that I have had the opportunity to work with in our neighborhood.

  • Review 126 (2023-11-25 - Rating: 5)

    Jessica always responds in a timely manner and she is always professional. She addresses issues promptly and keeps us up-to-date on their progress. She is the best HOA manager I have ever dealt with.

  • Review 127 (2023-02-02 - Rating: 5)

    I needed help when replacing/improving my fence on how to properly go through the HOA for approval. Geena Sanchez & Tyrone P were really courteous and informative on this matter! Thanks y’all

  • Review 128 (2024-04-30 - Rating: 5)

    Were grateful for our Spectrum HOA community manager, Jessica Mangrum, at Knox Ridge community for her help directing us before the HOA board to ultimately, get approval for our gazebo project! 👍🏼👏🏼👏🏼👏🏼

  • Review 129 (2023-06-12 - Rating: 5)

    Outstanding responsiveness and follow-up. Very happy with Spectrum HOA Management and especially Courtney M. for taking me thru the improvement request process from start to finish. Excited to have the new windows for my entry which a lot of neighbors said would not get approved - maybe by the last HOA but not Spectrum! Thank you Courtney M and the Spectrum Team!

  • Review 130 (2023-04-20 - Rating: 5)

    I have had a great experience so far with Spectrum as our Neighborhood Association management company. I can log on to the website and use the chat agent for quick and helpful responses. I also have had great luck using email to ask questions and submit my votes for board members. I will update if anything changes, but so far we have been happy!

  • Review 131 (2024-11-04 - Rating: 5)

    Always very helpful when issues arise and very quick to respond. I highly recommend, especially Annmarie Stairhime.

  • Review 132 (2023-12-21 - Rating: 5)

    I wanted to take a moment to express my sincere gratitude and admiration for the outstanding work that the Spectrum Association Management (HOA) has been doing at Cresta Bella. The level of service and commitment to our community has truly exceeded my expectations, and I am compelled to share my positive experience.From the meticulously maintained common areas to the prompt and efficient resolution of issues, the HOA has consistently demonstrated a high standard of professionalism and dedication. The attention to detail in ensuring our neighborhood remains a safe, clean, and welcoming environment has not gone unnoticed.I appreciate the transparent communication and responsiveness exhibited by the HOA team. Whether its addressing concerns, disseminating important information, or organizing community events, the level of engagement has fostered a strong sense of unity among residents.Moreover, the proactive approach to improving our community and implementing initiatives that enhance the overall quality of life has been commendable. Its evident that this HOA is genuinely invested in the well-being of our neighborhood, and this commitment reflects positively on the entire community.I want to extend my heartfelt thanks to the entire HOA team for their hard work and dedication. Your efforts have contributed significantly to making our community a wonderful place to call home. I am truly grateful to be a part of a community with such a proactive and caring association.Keep up the fantastic work, and know that your efforts are deeply appreciated by the residents.

  • Review 133 (2021-01-18 - Rating: 5)

    We moved into our new home a wanted to add a concrete slab for our hot tub. After contacting Spectrum with all the details they notified me that it could take up to 90 days to get a response. Knowing that my time was limited to install the tube being that we all ready purchased it and had to take delivery in two weeks, Jennifer put a rush on our request and we had an approval within two days. AMAZING!!!This is the first time Ive ever had to contact an HOA service and it was a very pleasant experience. Special thanks to Jennifer and the Spectrum team for all the help and fast response.

  • Review 134 (2020-09-10 - Rating: 5)

    I can’t express enough how much I appreciate our new HOA. Our previous HOA never responded and lacked serious customer service. Stephanie Valle has contributed so much to our family being happy with Spectrum. I have emailed her SO many questions and she has always responded to me within a timely manner. She’s polite, respectful and very helpful. Thank you Stephanie!I’d also like to add that working with Bethany during all our improvements requests have been very easy and quick. She’s stays in contact with you and let’s you know what it is going on. All around, very happy with Spectrum!

  • Review 135 (2023-06-23 - Rating: 5)

    Im working with Jen Hill for my house approvals and some urgent matters. I truly appreciate her support and the way she is communicating with me and trying to help me proactively. She completely understands the time sensitivity of the matter and the importance of the closure that we need. Lucky to have Spectrum managing our HOA.

  • Review 136 (2023-03-28 - Rating: 5)

    I applied for a home improvement and the service was fast! Tyrone P. reached out to me the next day and told me exactly what he needed to approve it. The service was awesome, friendly, and fast! I thought it was going to take weeks to get an approval but Tyrone helped me get it done within a week! My wife and I are ecstatic to get our project going!

  • Review 137 (2024-11-06 - Rating: 5)

    Nicole Hoyt loves her community and makes this community inviting and friendly for all out neighbors.

  • Review 138 (2023-08-25 - Rating: 5)

    The process was very good. Since I have not experienced an application request like this before the requirements seemed somewhat daunting in the beginning. Once I became familiar with the emails the process smoothed considerably. I mostly communicate by phone at work so this means of contacting each other to this degree was a new experience. Thanks, I learned a great deal going this 30 day experience.

  • Review 139 (2023-05-12 - Rating: 5)

    Working with Nicole Tufts has been a great experience! She is a knowledgeable, helpful, and well-spoken manager. As a vendor who deals with a lot of different types of managers and management companies, its refreshing to work with someone who has such high standards for their own work. Thanks so much for everything you do! - Deann Moore, Blue Door Landscaping

  • Review 140 (2024-06-04 - Rating: 5)

    Im living in Sonoma Ranch since 2006 and its always a pleasure to speak with Mr. John Soliz (Sr. Community manager) regarding any issues we have in our subdivision. Mr. John is always there to help and this time also we had a major issue of a huge pothole in our Subdivision which was taken care by the help of Mr. John Soliz.ThanksAmarjit KocharSubdivision - Enclave

  • Review 141 (2024-12-06 - Rating: 5)

    I was having issues with my gate remote. After Spectrum attempted to correct it without success, Anthony issued me a new one and got it sent out asap. Thanks!

  • Review 142 (2024-10-28 - Rating: 5)

    Amazing support and customer service. Always available to answer questions and provide board members with guidance and direction.

  • Review 143 (2024-05-16 - Rating: 5)

    Lester Sump (spectrum hoa manager) is great to work with. He is a great communicator and made scheduling and invoicing easy . Overall great top-notch service and community manager

  • Review 144 (2023-05-14 - Rating: 5)

    This review is specifically about our experience working with Angela Jones, the Community Manager for our neighborhood. A car crashed into the HOA owned portion of the fence that borders our back yard. The process to have it repair was long, but she kept us informed every step of the way. She took charge of coordinating with the HOA Board and the repair service provider. My wife and I are grateful to have had her support. I dont know what we would have done without her help. Angela, thank you!

  • Review 145 (2023-09-01 - Rating: 5)

    The HOA takes good care of my neighborhood on the Northside of San Antonio. I’ve had pretty much all of my requests approved in a timely fashion.Tyrone has been a big help in keeping me posted on the status of my requests. He even lets me know if a request is needed or not for minor repairs/changes.

  • Review 146 (2023-03-01 - Rating: 5)

    Morgan Riley is such a devoted, friendly Community Manager. I can always depend on her to have a quick response to our community needs. It is a pleasure to work with her. If Morgan Riley is your Community Manager, you know you are in good hands. The major reason the Board is willing to stay with Spectrum is because of the awesome customer service of Morgan Riley.

  • Review 147 (2019-12-14 - Rating: 5)

    My Experience with Spectrum Association was very good. Andrew Hale was very understanding and was aware of my sense of urgency to get this project done. He displayed very good due diligence on my application. He responded to my application in a timely manner and made sure that the structure met all requirements in regards to Property Setback and compliance with the rules for the materials to be used. I feel very comfortable in starting my project now.Andrew also expressed to me that I should acquire any and all City and County Development Agencies permits before starting.Thanks Again to Andrew

  • Review 148 (2023-09-02 - Rating: 5)

    Josette has been incredible to work with- from our first time contacting her as new landowners in the Canyons with so many questions to becoming actual homeowners- 3 years later. She has guided us every step of the way with her knowledge from our house plans during the horrific and ridiculous circus of an approval process and through battling it out with the awful ACC we have- Another clown show.Josette is an asset to SpectrumAM and without her they wouldn’t have a leg to stand on. Josette has always treated our issues with transparency and sympathy during what seems to be a never-ending cycle of harassment from the ACC & HOA(SpectrumAM).If and when she may not have known something there was never a time that Josette put us to the side. She tackles every obstacle as if it were her own. Her efforts for the residents go miles long and is very appreciated. Although it is out of her job description, Josette has answered a call/ text after hours just to provide peace of mind.***SpectrumAM & Architect Committee should both take note and follow in her example as there are A LOT of issues with this company and their inconsistency - especially with fairness.Thank you, Josette, for always going the extra mile to help your residents and make everything better to the best of your ability. Thank you for your patience and understanding every time we needed you. Thank you for your prompt responses. And thank you for treating us like we were your own family when a situation seems impossible.

  • Review 149 (2023-10-03 - Rating: 5)

    I sought approval for a roof shingle replacement on my home and once I had all the information that was requested, Spectrum was amazingly quick to respond and surprised me at how fast the approval took place. Thank you Spectrum for your timely response.

  • Review 150 (2024-04-24 - Rating: 5)

    When Ive had to reach out to Spectrum Association Management, Dache Hammonds is always very responsive in a timely manner providing detailed information. I appreciate this type of professionalism, consideration, and care.

  • Review 151 (2024-11-20 - Rating: 5)

    Everybody @ this management company does a great job at keeping their communities in an outstanding condition and residents happy

  • Review 152 (2020-05-14 - Rating: 5)

    My husband and I decided to spruce up our lawn with landscaping. I was skeptical when reaching out to HOA because Ive heard the process can be long and tedious. The Spectrum website was so easy to navigate. The improvement project link was readily available and easy to follow and it did not take me long to fill out the application. I filled out the application on a Thursday, received confirmation of receipt of application on Friday, request for additional information on Monday, sent it in on Tuesday and was approved on Thursday! I was very pleased with the responsiveness of Kristin and so thankful she was able to get this done in a timely manner- especially when I was quite nervous the whole thing would last much longer. Thank you for being on top of it. We are looking forward to the completion of our project!

  • Review 153 (2024-11-22 - Rating: 5)

    Our Spectrum community manager, Vanessa, is very responsive and a pleasure to work with.

  • Review 154 (2023-12-22 - Rating: 5)

    I recently placed a home improvement request to the HOA. Dache kept me informed of the ongoing situation. She reached out as soon as a determination was made by the committee review board. I am appreciative of the communication Dache provided throughout this process.

  • Review 155 (2024-12-31 - Rating: 5)

    My experience was quick and easy. Great customer service!

  • Review 156 (2023-10-06 - Rating: 5)

    Spectrums time management and communication was top notch. It was very easy getting my shed approved. I look forward to working with them again when I am ready to work on my patio 😊

  • Review 157 (2023-07-01 - Rating: 5)

    Spectrum AM has an easy HOA improvement request process. And Randy M. did a speedy approval (less than 24 hours) of my request. Great job overall!

  • Review 158 (2023-06-14 - Rating: 5)

    SpectrumAM oversees our subdivisions property management in San Antonio. While there have been challenges with community rules and oversight, I do want to commend both Stephanie Brennan and more recently, Lester Sump for their help and support. They have been both helpful and responsive there are outstanding requests or questions to follow up on.

  • Review 159 (2020-10-27 - Rating: 5)

    We live in The Crossings at Spring Creek and I was very pleased with how professionally and quickly the homeowners association worked with us to get our improvements approved. Jennifer Garza was a delight. After we submitted our request, she ask for some clarification which we provided. She then submitted our request and we got the approval within days. I feel like she knew the right questions to ask and she was very helpful in the process. Thank you Jennifer and thank you Spectrum. Please open our swimming pool though! This plandemic sucks and we want to swim.... maybe we could just sign a waiver or something. But still 5 stars to Jennifer!

  • Review 160 (2022-09-15 - Rating: 5)

    Thank you to Spectrum and our HOA for assisting us with our latest home renovation project! We so appreciate your prompt assistance! And special thank you again to Tyrone! :)Additional update: I also wanted to share that the proposal submission process was very easy. The online form walks you through the process step by step to ensure all necessary components are added. My husband and I added additional details to help ensure our building plans were clear. We greatly appreciate how quickly we received our response from the HOA. Thank you again!

  • Review 161 (2023-06-12 - Rating: 5)

    I recently had some issues I needed some help to deal with. I contacted Spectrum and they helped me to reach out to my community manager for assistance. Everyone from Spectrum to the community manager (Tyrik) were helpful, professional and caring of my needs. They also have a convenient app to use. I am pleased with the way my subdivision is represented by Spectrum and Tyrik.

  • Review 162 (2024-06-12 - Rating: 5)

    Dache was very helpful and efficient during the property improvement request process. I was given regular updates on the status of the project, which in my opinion, makes the process a lot less annoying.

  • Review 163 (2022-07-21 - Rating: 5)

    I want to extend a HUGE thank you to Maria Robinson at the Spectrum AM office. Maria has been a huge blessing to me over the past 8 or so months. She has always been very quick to respond to any and all emails Ive sent to her regarding my account. Anytime Ive had an issue on my end or might be a little late with my payments, shes the first person I contact and has been extremely understanding everytime. A couple months ago I emailed Maria asking if she could type up a letter for me regarding my account and she did not hesitate one bit to get that to me. That same letter helped me out tremendously on my end. I can honestly go on and on about Maria and everything shes done for me, even though all our communication has been through email.Maria, thank you so much for your understanding regarding my account. Thank you for your professionalism, the courtesy youve always extended to me and your overall help. You truly are a blessing. Thank you, Maria, for everything. 🙏🏽

  • Review 164 (2023-01-04 - Rating: 4)

    Spectrum became our HOA management company roughly 1 year ago and it has been a good experience. They are communicative and respond quickly to emails when help is requested. My only request for improvement would be an actual phone number on the website where our HOA account is located to facilitate another method to contact. Overall though no complaints at all.

  • Review 165 (2023-08-02 - Rating: 5)

    Excellent customer service provided by the Spectrum HOA property improvement coordinator, Lauren. She provided timely updates to my request which resulted in a very good experience for me.

  • Review 166 (2023-11-30 - Rating: 5)

    Josette was very helpful recently with a couple POA issues for me. Her responses were timely and complete and she even initiated and obtained a waiver request approval for me. She made it all much easier than I expected.

  • Review 167 (2019-06-09 - Rating: 5)

    Extremely pleased! I was at first dreading the wait for my approval for a new improvement to my property. The contractor I used gave me the needed documents and told me to reach out to Spectrum to start the application process. I went online, and to my surprise I could fill everything out and attach the needed documents. I sent in my first draft, not realizing I should have used more pictures and colors to show what would be done. The very next day I received an email asking for some clarification. I promptly responded, and within 4 hours my project was all APPROVED! In less than 48 hours, my application was reviewed and approved. Thanks so much for making this an extremely easy process! Keep up the good work.

  • Review 168 (2023-07-09 - Rating: 5)

    Lisa Mejia is incredible at customer service for Spectrum Association Management! Her grace, sense of humor, unmatched genuine patience, knowledge and always pleasant disposition not only demonstrates her natural fit and gift for working with people on tough topics but shows how much she cares about residents, their HOAs and Spectrum as an organization. I have worked with Lisa through a variety of different HOAs and she is consistent with her brand and phenomenal service. She truly is a model for kindness, speed, and accuracy in her role and we are so blessed to have her as our management association representative.Spectrum Association Management is truly blessed to have her on their team and representing the front door of all homeowners.Sidebar: She deserves a Keurig at the front!

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