SmartEgg Properties

Photo of SmartEgg Properties

Located in Houston,

Address: , , ,

Phone: +1 512-910-4408

Rating: 4.4

Services

  • Identifies as women-owned
  • Online appointments
  • LGBTQ+ friendly

Categories

  • Property management company
  • Service establishment

Photos

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Comments

  • Review 1 (2025-01-23 - Rating: 5)

    The team at Smart Egg is great to work with and make everything so easy -- great communication, theyre proactive, and they make sure to treat/manage your property with care and attention. Definitely recommend them if you’re looking for a property management company.

  • Review 2 (2024-11-20 - Rating: 5)

    Ive known Abigail for some time and have always been impressed by her professionalism, attention to detail, and dedication to her work. She brings a thoughtful and proactive approach to property management, ensuring everything runs smoothly and clients feel supported. Highly recommend her services!

  • Review 3 (2024-11-22 - Rating: 5)

    I’ve known Abigail - the owner - for many years, and although I didn’t have any rental properties that needed to be managed, I have witnessed the professionalism, deep expertise and accountability with which Abigail approached running her company. She made strategic hiring decisions, optimized operations, and above all, always put her clients’ interests first. On many occasions I asked Abigail for contractor recommendations, and all the specialists she recommended turned out to be excellent. Those happen to be the same contractors she uses for her managed properties, so I have no doubt you’ll be in great hands if you hire SmartEgg to manage your rental.

  • Review 4 (2024-11-11 - Rating: 5)

    SmartEgg Properties was very helpful during my transition to a new state. I felt at ease knowing that my property was in good hands. I want to send a special shout out to Angel, the Operations Manager. Angel made the process seamless for me and always answered my questions in a timely manner.

  • Review 5 (2024-10-25 - Rating: 5)

    SmartEgg was very helpful and timely in any maintenance requests and also very personable and available to talk on the phone. I personally have rave reviews for Angel the Operations Manager and Brian the Field Manager-thank yall for being awesome!

  • Review 6 (2024-10-22 - Rating: 5)

    Have very much enjoyed working with Abigail, Ryan, Angel and whole SmartEgg team! The team is extremely helpful and does their best to go above and beyond for their clients and partners. They will definitely help keep your mind at ease while they manage your property!

  • Review 7 (2024-10-08 - Rating: 5)

    SmartEgg Properties have been super easy to work with, easy and understandable communication, easy to operate web page, super helpful upcoming charges reminders and you even get rewarded for paying rent (have received a couple of gifts). Super happy overall with the experience so far.Angel Villaruel have been my main point of contact and she has been super helpful during these two year i have been a tenant.

  • Review 8 (2024-10-21 - Rating: 5)

    Good Property Management is hard to find! We were lucky to work with Ryan on our account and he helped us always feel heard and taken care of. Excellent communication and accountability.

  • Review 9 (2024-10-09 - Rating: 5)

    Just wanted to give a shout out to Abigail at SmartEgg Properties. She was truly helpful when we were searching for a place and her experience and expertise in the property management business definitely shows. Always treats her clients well and have already referred some friends to her.

  • Review 10 (2024-12-15 - Rating: 5)

    I have had a relationship with Smart Egg since its inception. They are a pleasure to work with. If your are looking for a place to buy or rent, they have something to fit every budget. If you are a homeowner or investor, look no farther than Smart Egg. They also have relationships with every vendor imaginable to care for your investment.

  • Review 11 (2024-10-22 - Rating: 5)

    We have had the pleasure of working with SmartEgg Properties, providing HVAC services to their management company and tenants, and our experience has been nothing short of fantastic. From the very beginning, its been clear how much they care about both their properties and their tenants. Their team is professional, responsive, and truly dedicated to maintaining their properties at the highest level. The attention to detail and care they provide ensures a smooth and positive experience for everyone involved. We highly recommend SmartEgg Properties and look forward to continuing our partnership with them!

  • Review 12 (2024-09-13 - Rating: 5)

    As renters, we had a great experience with Smart Egg. They were always well-organized and got us moved in quickly. The home was very clean and well-equipped with nearly everything we needed. Repairs were made super fast. Angel and her team were always responsive, professional, and friendly. It was easy to pay rent and submit maintenance requests through their portal. I have already recommended SmartEgg to another family interested in renting their home, and would definitely recommend to other renters.

  • Review 13 (2025-01-13 - Rating: 5)

    Angel Villaruel is my main contact. I like communicating with her very much. She is smart and logical, common sense woman!!!My respect also to other SmartEgg staff members. Wish the best you all for 2025.

  • Review 14 (2024-09-04 - Rating: 5)

    If you want a hands off way to get passive rental income from your property, look no further than SmartEgg Properties. They manage the leasing, qualifying the potential tenants, maintenance issues, and the changeover when tenants move out. All you have to do is sit back and wait for the monthly check!You’ll feel confident in Abigail and her team’s professionalism, due diligence, and work ethic. Their processes and procedures allow for streamlined efficiency and clear communication.

  • Review 15 (2024-10-22 - Rating: 5)

    I represent Airstrike HVAC when working as a vendor for SmartEgg Properties. Our experience has been outstanding. From day one, it’s been clear how much they care about maintaining high-quality living environments for their tenants. They are incredibly responsive, proactive, and always attentive to the needs of the properties they manage. Their professionalism and commitment to excellence truly stand out. It’s been a seamless and enjoyable partnership, and we highly recommend SmartEgg Properties for anyone looking for property management that goes above and beyond!

  • Review 16 (2024-10-30 - Rating: 5)

    Angel demonstrated exceptional efficiency throughout our conversation. She was able to address my questions and concerns swiftly, providing clear and concise answers. Her knowledge of the property management industry is impressive, and it is evident that she is well-versed in the intricacies of the field. I would definitely refer her to my friends who needs assistance in managing their properties! Thank you, Angel!

  • Review 17 (2024-09-25 - Rating: 5)

    I’ve known the owner of SmartEgg Properties personally and professionally for over fifteen years and highly recommend this company given its exceptional ethics, organized and detailed management approach, and the high quality and thoroughness of its communications. Based on this knowledge, I have wholeheartedly referred my friends, neighbors, and family members to SmartEgg. Those who have followed through with them have been very impressed and satisfied. I hope to own property in the future and utilizing SmartEgg Properties will be an essential component of that endeavor.

  • Review 18 (2024-12-09 - Rating: 5)

    These guys are great for tenants. Very fast response time and careful, caring solutions to problems. Brian and the team are all very kind and helpful. Highly recommended!

  • Review 19 (2024-10-10 - Rating: 5)

    Smart Egg is great! Helpful and thoughtful people. They focus on supporting women owned businesses while doing a great job for all of their clients. I wish every management company was this good!

  • Review 20 (2024-10-11 - Rating: 5)

    Angel Villaruel with SmartEgg Properties has helped me out so much over the last month and a half. At the end of August, I lost my access card for the complex where I live, and we (Angel, the homeowner, and myself [tenant]) had a very hard time getting a response/a replacement access card from Associa. Since August, Angel kept me updated about the situation, was an excellent liaison between myself and the owner, and suggested temporary solutions while we awaited Associa’s response. She responded to frequent emails, texts, and phone calls from me promptly. Additionally, she expressed her understanding of my frustrations and irritations; I admittedly let some frustrations take over in an email regarding Associa’s lack of communication, and Angel helped me better understand that she and the owner were doing everything in their power to resolve the situation. I hope I don’t lose my access card again in fear of dealing with Associa once more, but if I do, I know Angel will be ready and willing to help!

  • Review 21 (2024-10-14 - Rating: 5)

    SmartEgg is great. I’ve done business with them multiple times and they are always on top of maintaining their properties. They communicate extremely well and care about their owners and tenants!

  • Review 22 (2024-10-21 - Rating: 5)

    Ryan White is a great asset to the SmartEgg team! He truly understands our needs, communicates clearly, and always has great solutions. Working with him has made a big difference for our team!

  • Review 23 (2025-01-30 - Rating: 5)

    I would trust Abigail & her team with my family and best clients for their property management needs in Austin.

  • Review 24 (2024-12-11 - Rating: 5)

    Angel and the team is really great with communication and understanding my needs. I highly recommend them if you’re looking for a property management company.

  • Review 25 (2024-09-19 - Rating: 5)

    I spoke with Angel in regards to one of the listings that I was interested in and she was very detailed and helpful. My experience with her was great and it reflects the reputation of the company that she works with.

  • Review 26 (2024-05-21 - Rating: 5)

    I have been using SmartEgg Properties for couple of year for the rental properties. I approached them after a friend highly recommended them, and they have exceed my expectations. They are very efficient in managing the whole process, keeps me informed regularly and go above and beyond to help the landlord and tenant. Highly recommend them!

  • Review 27 (2024-10-18 - Rating: 5)

    Abigail and her team at SmartEgg are the best!! If you are looking for a trusted and professional property management company, look no further.

  • Review 28 (2024-10-30 - Rating: 5)

    I have great experience with this company. Special thanks to Angel who has been incredibly helpful in meeting our needs and answering our questions. Highly recommended!

  • Review 29 (2024-12-11 - Rating: 5)

    I really like the vision that this company has, specially supporting women in being financially stable. I spoke with Angel and she’s very knowledgeable and helpful

  • Review 30 (2024-09-07 - Rating: 5)

    My experience with Smartegg Management Company has been absolutely amazing. Angel Villaruel takes care of everything and does a fantastic job!

  • Review 31 (2024-11-21 - Rating: 5)

    Excellent property management company. Very professional and thorough. Communicated very well. I will work with them again.

  • Review 32 (2024-09-23 - Rating: 5)

    Great Property Management Company!! Highly recommended!! Angel and her Team are great at what they do.

  • Review 33 (2024-10-22 - Rating: 5)

    This company is Great! Ive been assisted by Angel. Shes a great help!I highly recommend!

  • Review 34 (2025-01-29 - Rating: 5)

    I rent a house from this leasing office and they have very nice work efficiency. Thanks for Angel Villaruels help!

  • Review 35 (2024-07-10 - Rating: 5)

    Great team and reliable property manger over the years. Abigail and Angel (and the rest of team) are great to work with, very responsive, and take good care of the tenants.

  • Review 36 (2024-10-28 - Rating: 5)

    SmartEgg Properties has been a great place to refer folks moving into the area because of their great selection of properties. For those who own property but don’t want to be hands on landlords, they maximize return while eliminating headaches. Exceptional is a great one word description.

  • Review 37 (2024-10-07 - Rating: 5)

    We were tenants 2020-2021. We had such a good experience that we are now choosing to list our first rentals with SmartEgg.

  • Review 38 (2024-10-21 - Rating: 5)

    Ryan White is a good maintenance manager. He gets back to maintenance request in a timely manner.

  • Review 39 (2024-09-05 - Rating: 5)

    When I call I usually speak with Angel and she makes sure to answer every question fully and assure me that even if she doesn’t have an immediate answer she will find one and get back to me. I have had property management where I have to hunt them down to get back and that’s never been the case here

  • Review 40 (2023-06-16 - Rating: 5)

    We are going into our third year as tenants at a property managed by High Fidelity Properties, and our experience has been fantastic. The management office has consistently shown exceptional responsiveness, promptly addressing any inquiries and concerns. They have been quick to resolve any issues we have faced. I would recommend them to both family and friends as I can vouch for their outstanding service!

  • Review 41 (2023-09-21 - Rating: 5)

    Smartegg has been wonderful! Always on the ball, great communication, and very professional. I have had all of my work orders taken off timely. Abigail is amazing as well as her team! Great experience.

  • Review 42 (2019-11-06 - Rating: 5)

    High Fidelity Properties is organized, efficient and really does everything to make sure you have an informed and easy experience. I have worked with Abigail as a owner of an investment property and have sent referrals to her that can only sing her praises. With so many laws and regulations it is very important to have an industry expert that can guide you and take the stress away that comes with property management. They helped us find an amazing tenant after only having our house on the market for rent for 1 day. All the paperwork and vetting was handled so I didnt have to do a thing but hand over the keys. I will definitely continue using and referring High Fidelity Properties.

  • Review 43 (2019-11-11 - Rating: 5)

    High Fidelity Properties is the best property management. If you are looking for your favorite house and want to save your time, I definitely recommend to work with Abigail and her team. She is reliable and responsive. She is knowledgeable about all regulations. Taking care of the maintenance so fast. Find your dream house with reasonable price just with Abigail.

  • Review 44 (2022-10-05 - Rating: 5)

    I cannot say enough about how thorough, professional, and caring Abigail is as an individual and as a business owner. Her knowledge of the industry is first class, and she truly cares about each and every one of her clients. I highly recommend her services and would look no further for a quality property manager.

  • Review 45 (2021-03-17 - Rating: 5)

    Having known the owner of High Fidelity in a professional capacity for five years now, I can say that she runs a very tight ship. She answers all of my questions promptly and is incredibly detail oriented and professional, which is what anyone would want in a property manager. She has managed properties for a few different friends and clients of mine (I have yet to have the privilege of owning investment property, but hope to have her manage my own one day!) and my referrals to her have all been absolutely pleased with the level of service they have received from her company as property owners. I feel totally confident recommending her, as she has yet to let me or any of the people who trust me down. Thanks for always making me look good for recommending you guys!

  • Review 46 (2019-07-16 - Rating: 5)

    We have worked with High Fidelity Properties for many years. Abigail is truly a cut above the rest and knows her stuff. The whole teams customer service and attention to detail are amazing and refreshing. We have loved working with their entire team and tenants and will always refer clients and vendors to work with them!

  • Review 47 (2021-03-16 - Rating: 5)

    I am a REALTOR and work with Abigail and her team on a consistent basis. They are very communicative, helpful, friendly, and professional. Abigail is very organized, has great systems in place, and most importantly, genuinely cares about the service she provides to all parties involved. She makes the leasing process easier to navigate!

  • Review 48 (2021-03-10 - Rating: 5)

    Professional, highly engaged, and responsive perfectly describes High Fidelity Properties. Abigail Lipson is fantastic! This company is definitely hands-on so you can be hands-off. Abigail and team literally handle everything to make sure the property, owners, tenants, plants, pets, EVERYTHING is completely taken care of and supported. Whether youre considering a property management company to manage your property or youre looking to rent a spot they manage, you will be in great hands with High Fidelity Properties.

  • Review 49 (2019-11-06 - Rating: 5)

    As a vendor that services the properties managed by High Fidelity, I can vouch for the balance they provide between holding tenants accountable for lease violations, as well as ensuring that they take care of the needs of tenants in a timely manner. Abigail and her staff are pleasant to work with, efficient, and extremely organized in all administrative aspects of their business. I would highly recommend using High Fidelity Properties if you want your rental property in the best hands in Austin!

  • Review 50 (2021-03-15 - Rating: 5)

    Abigail and the whole High Fidelity team has proven to be consistently professional and extremely efficient. They are dedicated to ensuring that owners and their properties are taken care of while providing responsive service to their tenants. If you are a landlord looking for worry free management or you are a renter looking for the perfect location, Abigail and team at High Fidelity will provide you with great service and care.

  • Review 51 (2021-03-23 - Rating: 5)

    I am blown away by the organization, the attention to detail, and the overall well-oiled-machine operation that High Fidelity Properties exemplifies. They communicate well with both their tenants and property owners alike. The systems in place ensure that the tenants have a second-to-none rental experience, but also give property owners a piece of mind that their investments are being taken care of by a knowledgeable company. The quickness with which the staff at High Fidelity educated themselves on what they could and could not do during the pandemic was impressive and appreciated. I highly recommend this company!

  • Review 52 (2021-03-10 - Rating: 5)

    Im a landlord and have nothing but positive experiences with High Fidelity Properties. I expect my properties be maintained and tenants be treated with respect and professionally (I detest slum lord style management). High Fidelity Properties is a model management company giving the best option for landlords and tenants alike. Their masterful checklist developed as a results of years of experience across hundreds of rentals gets ahead of would-be costly problems before they occur. I recommend friends and family to High Fidelity Properties without hesitation both to manage property (landlords) and to rent property from (tenants).

  • Review 53 (2019-12-06 - Rating: 5)

    I have been familiar with the management team at High Fidelity Properties for a few years and they have grown to be a part of my trusted network. I would absolutely recommend them to my clients for rental property management. They are ALWAYS looking out for the best interests of their owners while being fair and transparent with their renters. I think their strongest trait is the attention to detail that you will receive when doing business with them.

  • Review 54 (2021-03-05 - Rating: 5)

    I am an out-of-state investor and having High Fidelity to manage my rental gives me complete peace-of-mind. My tenants are happy and Im happy. They are attentive, capable, and transparent. I recommend them 110%. When I have questions, they respond back quickly. Best decision I ever made.

  • Review 55 (2022-08-30 - Rating: 5)

    I am an out of town property owner and I cant give enough stars. It has been absolutely painless owning property in Austin with High Fidelity. They do perfect accounting, they have a great roster of professional and reasonably priced maintenance people, and they are on top of any issues immediately. Make your life easier and sign them up. You wont regret it.

  • Review 56 (2024-11-21 - Rating: 4)

    Maintenance requests are handled in a timely manner. Good customer service!

  • Review 57 (2021-03-10 - Rating: 5)

    Abigail Lipson is one of the most professional and caring people you could hope to meet. High Fidelity Properties is one of the best property management companies in the Austin area. They truly deliver an exceptionally high level of customer service!

  • Review 58 (2020-05-06 - Rating: 5)

    As a licensed Realtor, I work with many Realtors on a daily basis and recognize real estate expertise and service. If my client mentions the word rental or property management, my immediate thought is Abigail Lipson with High Fidelity Properties. With expertise specific to rentals and management, I am 100% confident that her knowledge and skill set will exceed my clients expectations. Her thoughtfulness and professionalism shine in the property management business! Highly recommend!

  • Review 59 (2019-10-30 - Rating: 5)

    Property management can be difficult because you are dealing with all types of people and personalities, so it takes someone special to be able to professionally manage tenants, homeowners, realtors, etc. High Fidelity has shown me nothing but a positive, professional and ethical relationship. Abigail explains things well so that there should be no confusion. I highly recommend High Fidelity Properties!

  • Review 60 (2021-03-11 - Rating: 5)

    Are you looking for your favorite rental home?! I highly recommend High Fidelity Properties. Save your time, finding a home in your favorite neighborhood so quick. Abigail and her team are so knowledgeable about your demand. It is the several experiences that I have had with this property manager.Thanks Abigail

  • Review 61 (2019-10-24 - Rating: 5)

    As a building material supplier - I get to hear the good, the bad, and the ugly when it comes to rental properties from all sides each week. The care that Abigail brings to the homeowner AND the renter is certainly above and beyond what I see and here around town. With as many rental properties as there are around town (and property managers), its comforting that a person like Abigail is at the helm to make stressful situations a breeze for all involved. Ive come to truly appreciate the value she brings to the table and look forward to trusting my next property to her skilled hands.

  • Review 62 (2024-12-05 - Rating: 5)

    It’s always a pleasure to work with Ryan. He is a great guy.

  • Review 63 (2019-11-12 - Rating: 5)

    I have been leasing my home for a long time and Abigail at High Fidelity is the person you want to call if you want to be treated professionally and fairly. She will find you a great home to lease and she is fun to work with.

  • Review 64 (2024-09-12 - Rating: 5)

    Brian and the group at Smart Egg are fantastic! Highly recommended.

  • Review 65 (2019-11-09 - Rating: 5)

    Abigail is knowledgeable and a pleasure to work with. She will help limit your liability as an owner and provides excellent service to tenants. You will not regret working with this team.

  • Review 66 (2020-03-04 - Rating: 5)

    High Fidelity Properties is a top notch organization. They are incredibly well thought out in their practices and policies. Very organized and great communicators. If you are looking for some assistance in managing your properties or just have questions about what they do, I would encourage you to give them a call.

  • Review 67 (2019-11-15 - Rating: 5)

    We love doing business with Abigail and High Fidelity! They make everything smooth and easy. Shes super friendly and great to work with. Highly recommend!

  • Review 68 (2024-11-14 - Rating: 5)

    Very responsive in everything: fixing issues and prompt answering to any requests

  • Review 69 (2024-06-20 - Rating: 5)

    It was great working with Angel Villaruel. She was always very responsive and efficient.

  • Review 70 (2019-11-15 - Rating: 5)

    Abigail is amazing! She is extremely faithful and consistent. She is super easy to work with and is completely dependable!

  • Review 71 (2024-10-30 - Rating: 5)

    Angel knows what she is doing

  • Review 72 (2021-03-12 - Rating: 5)

    High Fidelity is communicative, professional, and uses great vendors. Enjoy working with them!

  • Review 73 (2021-08-03 - Rating: 5)

    Very good property management company - they are excellent communicators, prompt, and will treat you right.

  • Review 74 (2021-03-10 - Rating: 5)

    Abigail is a true professional who knows how to take care of customers at all levels.

  • Review 75 (2024-09-19 - Rating: 5)

    Highly Recommended!

  • Review 76 (2024-12-13 - Rating: 5)

    Prompt service!

  • Review 77 (2024-04-12 - Rating: 5)

    Very nice and understanding