RealManage - Austin

Located in Houston, Texas

Address: 9601 Amberglen Blvd #150, Austin, TX 78729, United States

Phone: +1 866-473-2573

Rating: 4.1

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-28 - Rating: 5)
Well I have to say, it has been such an amazing experience to work with Janette Murillo. From answering my questions or even approving items while assisting a CAM has been great. She truly is the epitome of Team, not only that but is like family. Once you have her trust and trust is given she will fight for you! As a vendor we appreciate that and would do anything to work with her on any projects she may or presents us with. When you get a chance, go say hello as she’s always smiling and welcomes all. Kudos to Janette l!

Review 2 (2025-02-21 - Rating: 5)
During a recent issue, Ms. Heather Maxwell was not only promptly responsive to my email but genuinely helpful and personable. She made my day that much less stressful with her help. A rare thing these days. I will feel very comfortable in the future should I have an issue and need to communicate with RealManage. Thank you Heather!

Review 3 (2025-01-09 - Rating: 5)
Spencer with the maintenance team at Real Manage Austin was a real pleasure to deal with in putting up and taking down our HOAs Holiday decorations. He was very helpful and knowledgeable especially since he had put up the decorations the previous year. Spencer did a really great job for us, and I very much appreciated his help. I hope hell help us again next year.

Review 4 (2024-12-10 - Rating: 5)
Ron Eubanks has impressed me as the “manager” of our community. He is friendly, personable, easy to talk to and listens to issues. When I wrote asking several rambling questions about The Reserve at SPM, he replied quickly, answered my questions and explained the rationale behind the answers. I’ve been in this community for 12 years and Ron outshined all previous managers.

Review 5 (2024-10-23 - Rating: 5)
Steven is responsive and quick to return calls. In the event of emergency, he assured me very much that things will be taken care of and the management really stepped up to take care of what is needed to protect my property from further water damage when the pipe busted in the apartment above.

Review 6 (2025-01-14 - Rating: 5)
My experience with Ron has been great! He is excellent at communicating and always prompt with the details given. I look forward to continue working with him.

Review 7 (2024-10-22 - Rating: 5)
From the moment I moved in, I felt welcomed and supported. The board is incredibly proactive and I thank Steven for helping me along the way with addressing all of my concerns. The level of care and commitment is truly impressive!

Review 8 (2024-10-22 - Rating: 5)
Steven Santamaria with real manage has been so great for our condo community! After 3 others we have been pleased with his attention and goal of getting our community back in order!Thank you Steven

Review 9 (2024-12-09 - Rating: 5)
Katherina Aleman is a pleasure to work with. She is a true partner with her vendors and always makes sure we have all the information we need. She communicates any concerns from her boards immediately, so we are able to provide a solution to any issues as soon as possible.

Review 10 (2024-10-23 - Rating: 5)
Steven Santamaria has been great for our HOA. He works tirelessly and is helping us with all our needs. We’re lucky and grateful to have him manage our community.

Review 11 (2024-08-26 - Rating: 5)
Cindy is the GOAT: Greatest of All Time Manager for our HOA! She has organized our meetings, assessed our community needs and walked us through many difficult decisions for the past 6 years. We may work with Real Manage, but she is the asset that has made our community function and thrive! Thank you for being so supportive, attentive and genuine 🌱🫶

Review 12 (2024-08-22 - Rating: 5)
I have been working with Katherine Aleman. I’ve been with numerous HOA s over the years and, up until now, I was completely frustrated. Katherine has consistently responded to all my emails in a caring and professional manner. And the results have been outstanding. This is what all HOA s should aspire to. Thank you

Review 13 (2024-07-29 - Rating: 5)
Avery Glen LOVES our new CAM Brittany Janovsky! She is very responsive, full of knowledge and 100% takes care of business. She is very thorough with her work and stays on top of keeping her Board Members prompt and on time with daily / weekly / monthly business. We are so lucky to have her represent our Community!

Review 14 (2024-06-20 - Rating: 5)
Raquel Bernal, our community association manager, helped me to get back in shape the small back yard I have. Before Raquel, I tried for years to communicate with Real Manage and their community managers about my backyard situation without any luck. Raquel made sure the landscaping and irrigation companies work together to add more soil and grass and making sure everything is going well. She is a good manger that follows through her promises, she has good communications skills, good manners and I am very thankful to her

Review 15 (2024-07-25 - Rating: 5)
Josephine provided outstanding customer service. She was responsive, understanding and handled my concern professionally and efficiently. She gathered all the information and was able to come to a favorable outcome for the residents of Siena. She has shown why she is in her position. Thank you Josephine!!

Review 16 (2024-10-25 - Rating: 5)
Katherina Aleman is a pleasure to work with. As a vendor she ensures I have all of the information I need to perform my job and ensure we are both taking the best care of the client.

Review 17 (2024-05-24 - Rating: 4)
Last year we had nothing but trouble with RealManage. The people we dealt with didnt care, were rude, wouldnt listen, wouldnt offer solutions, and wouldnt even respond. It was truly horrible. Now we have a new community director (Verushka Williams) who is courteous, listens, responds, and resolves issues! Thank you, Verushka and keep up the good work!

Review 18 (2024-01-06 - Rating: 5)
Ive lived in our community for almost 13 years, and weve always used RealManage as our HOA Management company. Throughout this time, I have interacted with numerous Community Managers, but none of them have compared to our current Director, Anthony Washington. He has been exceptional in every way possible. The level of professionalism, expertise, and dedication to our community he has consistently demonstrated is much appreciated.During my tenure on the Board of Directors, I have worked closely with Anthony, and I can attest to his exceptional work ethic and commitment to his role.One of the things I appreciate most about Anthony is his ability to handle the ebbs and flows that come with community management with ease. He is always available and responsive to any concerns or issues, and he provides sound advice and guidance on how to address them. I am grateful for his dedication and contributions.

Review 19 (2024-03-12 - Rating: 5)
My condo community has been through challenging times after suddenly losing our long-time manager to covid-19 three years ago. Ive served on our Board of Directors several years and am deeply grateful to our RealManage Community Manager Kat Aleman for her support. I know the managers work with multiple properties so Im always impressed Kat can somehow be so easily reachable, often even immediately. I personally know many homeowners here and its clear theyve happily adopted her, realizing her commitment to serving our neighborhood. As like any HOA manager her tasks include difficult people as much as difficult buildings, and Kat convincingly maintains a positive outlook and even cheerful manner. This isnt just kindly- it serves the practical purpose of relieving hoa members of guilt for all the problems our older infrastructure can present as if purposely for the sake of challenging her patience and skillset. Kats always there for us- systematically handling the big, small, and huge repair and maintenance issues of a unique and aging property, and babysitting any fussy homeowners as needed. She and the RM team have now clearly seen us through a very difficult transition of managers and management companies with her persistent learning, mindful contributions and patient guidance.

Review 20 (2024-11-01 - Rating: 5)
Its been a challenge with past HOA Property Managers @Heatherwood II to provide service repairs/needs, in a fair response. However, CINDY NEALE, our new HOA Manager, has exceeded all our wishes and needs 100%!!!She is compassionate & empathetic of each tenant, and is quickly to respond to our problems. I feel confident you will too, THANK YOU CINDY, YOU ROCK!!! :D

Review 21 (2023-08-04 - Rating: 5)
My experience with RealManage has been fantastic. As a vendor that primarily focuses on tree service, Steven and his team at RealManage have always worked diligently, with the upmost professionalism to ensure that I am able to deliver my services in a timely manner.His client centric work ethic makes it evident that he is in touch to the needs of his clients and communities. I look forward to working with Steven and RealManage for a long time.

Review 22 (2024-04-30 - Rating: 5)
Our HOA Manager Steven is more like an HOA board Shepard and we are his flock. His listens, validates concerns and follows up with actions that have positively impacted our entire neighborhood! Everyone and myself included are so thankful for Steven and all he has done for our community and families!

Review 23 (2024-08-29 - Rating: 5)
Raquel has been a pleasure to work with! She is easy to reach, and also replies in a timely manner! Look forward to continued work with Raquel.

Review 24 (2024-07-05 - Rating: 5)
Ms. Bundi from RealManage is awesome. Previous HOA managers did the minimum, while Ms. Bundi stepped up adding value with a newsletter and helping to create a community resident operated business directory. Its things like this that make an organization stand out. They didnt have to do any of it, but they did and are engaged.

Review 25 (2024-02-27 - Rating: 5)
We have been both disappointed and inspired with Real Manage and its employees. All of this because of a misunderstanding regarding a late payment of HOA fees.) We found it difficult to communicate with your customer service at the organization level, but when we contacted our representative of the HOA, Katherina Aleman, she was very helpful and got back to us in a very reasonable time. She helped settle our account balance without any further delays.Thank you, Katherina!Dan & Ellen Hoagland, Whitestone Oaks, HOA member.

Review 26 (2024-08-05 - Rating: 5)
Brittany Janovsky is an amazing CAM! She communicates efficiently and effectively with boards, residents, and vendors; and is always knowledgable on the latest industry practices and procedures.

Review 27 (2023-12-14 - Rating: 5)
I live in a community called The Hillside in Austin Texas which is run by RealManage a homeowners property management company. Our assigned property manager is Victoria P. I can clearly say that 5 stars ⭐️ does not reflect her commitment/dedication to our community, it should be 10 stars ⭐️. Our property manager Victoria does a fantastic job from communication to solving our property issues to working with residents, etc…I would recommend RealManage/Victoria for any property. What an asset she has been for our community The Hillside.Thank you,Doug K

Review 28 (2024-01-12 - Rating: 5)
Been really impressed in the past couple of years serving on our HOA board with the responsiveness of our managers and the quality of the reports. Big shout out goes to Victoria and Cindy! They really have turned around our dissatisfaction with the HOA previously. They did that by listening to our concerns and working hard to address them.

Review 29 (2023-08-10 - Rating: 5)
Our community manager Raynell Martinez, has been amazing the last year that we have had her. As a first time board member, she has helped me understand the roles I have. She has been extremely responsive when I have questions and offers her perspective when I have ideas. Thank you for being wonderful!!!!

Review 30 (2023-05-03 - Rating: 5)
One of the best community managers here is Ron Ebanks. His response time is unmatchable. As a vendor we are always looking for managers who communicate and hear us, Ron does just this. He provides accurate information along with details for bidding proposals. He always goes the extra mile for making sure the residents are happy and comfortable in their community. Id love to have Ron as my community manager. He never disappoints!

Review 31 (2023-10-13 - Rating: 5)
I encountered payment issues but I had the fortune of interacting with a remarkable individual, Steven Santamaria, who serves as the Community Association Manager. He proved to be exceptionally sincere and supportive throughout this entire ordeal. I believe RealManage would benefit from adopting his approach, which involves promptly addressing issues and collaborating to find solutions. It took months to address this problem, but with Mr. Santamarias assistance, it was resolved within a few days. By fostering a cooperative spirit rather than resorting to legal experts, we could potentially lower our HOA costs.

Review 32 (2024-03-02 - Rating: 5)
I want commend Ron Ebanks for such an unexpected experience; within my interactions with HOAs, Ive come across a multitude of adjectives, but Ron produced the first time feeling refreshed, informed and heard... Working with Ron felt like working with a friend - My needs were promptly responded to and the positive energy behind his work was readily felt. Just superior service!

Review 33 (2022-04-06 - Rating: 5)
I needed help with a billing issue and was referred to our neighborhood’s association management director, Jennifer Payne. She communicated details of my issue to the Board of Directors on my behalf, so the process took a little time to resolve, and we exchanged several emails along the way. You can tell a lot about a person just from exchanging a few emails with them. I was impressed by the way Jennifer handled my case. She responded to each of my emails in a timely manner, she provided the information that I needed, and she was courteous and a pleasure to deal with throughout the process. Happy to say, also, that in the end the issue was resolved in my favor. If she’s the management director for your neighborhood, too, then you’re in luck!

Review 34 (2022-10-06 - Rating: 5)
Our community has been using RealManage to manage our property for about a year and a half now, and they did have some staffing issues in the beginning. Since theyve hired and assigned Kat Aleman as our Community Association Manager, service has greatly improved. Kat has been very responsive to issues that arise and always keeps us informed as to the status of any work scheduled for the property. Shes well organized and attentive at our HOA meetings, and always handles questions or concerns brought up by residents in a professional manner. Shes truly been a pleasure to work with.

Review 35 (2023-10-06 - Rating: 5)
As an HOA Board member, RealManage has been a quality neighborhood partner and management company. Their people are top-notch, too! Especially our neighborhood manager Mark Collingwood! Mark is always just a phone call or text message away when we have any problems - especially emergency or priority repairs or maintenance. Mark also kept the Board abreast of anything that might affect the neighborhood - contractual issues, budgets, pending legislation and neighborhood compliance issues! We couldn’t have been successful without Mark!

Review 36 (2024-01-12 - Rating: 5)
Ms.Marissa is always ready to help and always giving great customer service. Unlike other encounters I have experienced she is the exceptional! Rapid response’s, effective and informative! Need more employees like her!!

Review 37 (2020-03-07 - Rating: 5)
My HOA has been working with Cindy Neale of RealManage the last 2 years. She has been excellent to work with. She is always prepared for our meetings and runs our meetings efficiently. She keeps people on track and is excellent in handling challenging personalities. She is responsive to demanding requests and does so in an appropriate and respectful manner. She has no fear. She responds quickly to questions. It is wonderful to have a Manager who is willing to provide guidance and who is willing to take on difficult issues. Cindy is such a pleasure to work. Keep up the good work!

Review 38 (2023-12-14 - Rating: 5)
Victoria P is our community manager. “Responsive” should be her middle name. She is a seasoned professional and is on top of her game. She knows how to optimize community-customer experience, and all that that entails.Hillside CondominiumsBoard of Directors

Review 39 (2020-10-19 - Rating: 4)
Spring Sullivan, our RealManage account manager, has been great to work with as our development moved from the developers control over to our communitys control. She has been extremely diligent in getting issues resolved quickly and with a great deal of attention paid to costs (ours!). Spring worked tirelessly reviewing our vendor contracts in an attempt to reduce our monthly costs and shes been quite successful with that. RealManage has a fantastic client portal that is very easy to use and understand and the reports that the HOA board uses are a wealth of information.Spring, our board looks forward to working with you in the future. Thank you for all of your time and effort on our part. Our community is doing well with your diligence.

Review 40 (2020-09-12 - Rating: 5)
I just joined my HOA’s board last year and I have to say Cindy Neale has been great to work with! She is organized, professional, and always on our side. When issues do come up she always tries to make it right and has no problem raising our concerns with upper management at Real Manage. I don’t expect perfection. I expect good people who are going to help us and be on our side, rather than a corporate robot doing the absolute minimum required. Cindy is a good one and I am so grateful for all the hard work she does for our community.

Review 41 (2022-11-26 - Rating: 5)
Judy Cortes, Assistant Community Association Manager at RealManage was super supportive in helping me process an application to the HOA Architectural Committee. She got answers to my questions on the information requirements and her always prompt responses kept the process moving, so the approval came through in time to meet my contractor’s availability. Thanks!

Review 42 (2022-07-25 - Rating: 5)
Victoria Escamilla is a critical part of our community. She is intelligent, she is capable, she is experienced, and she is extremely pleasant to work with. Her expertise and advice is sought after and valued by the board as well as by the community residents. One (of the many) thing I greatly appreciate about Victoria is that she doesn’t know the answer to a board question, she admits it and commits to figuring it out…and then actually does so! When she follows up with the board not only does she provide the answer, she also comes to the board with a plan of action if necessary. She is transparent about management fees or costs and works with the board and residents to set the right expectations. She is very communicative and responsive to all inquiries, but more importantly considering our community does not have on-site management, Victoria takes initiative and proactively addresses issues.I have owned multiple condos and dealt with several different property managers (as a resident and a board member) and in my opinion, Victoria is in a totally different league than the rest. I greatly appreciate all that she does for our community.

Review 43 (2024-01-15 - Rating: 5)
Cindy Neale Is an absolute gem. She is extremely helpful and quick to respond to any issues that I present to her. I cannot say enough good things about her, shes the best there is. I thank her for her hard work and dedication to her job.

Review 44 (2023-07-17 - Rating: 5)
We (Equipt Aquatics) are a swimming pool maintenance company that works at HOAs all over Austin, and we have recently had the pleasure of working with Steven Santamaria, a Community Association Manager with RealManage. Since day one, he has been highly responsive and diligent in resolving issues. We appreciate it!

Review 45 (2024-03-01 - Rating: 5)
Our previous property manager was hard to get a hold of. Since Ron Ebanks started with our community, communication has been much better. Thank you Ron!

Review 46 (2022-06-14 - Rating: 5)
Julia and the RealManage team are definitely on the ball, responsive, and aware to the needs of Stillhouse Canyon Condo residents. She has promptly responded to all inquiries in a very timely manner. This is greatly appreciated, and, a significant improvement versus the previous property management team.

Review 47 (2020-10-05 - Rating: 4)
Management companies have a tough job. And many fall short far too often. RealManage has done a solid job for our community, especially in the last few years under Cindy Neale. She has far exceeded every past manager we have and improved my opinion of RealManage. The company has recently also made a fair and satisfying action on a small issue we encountered, which goes a long way. Definitely happy with our current arrangement and would suggest considering RealManage for your needs.

Review 48 (2021-02-02 - Rating: 5)
Ive been in the ground maintenance business for 28 years and I have worked with numerous property management professionals. Sara Marie is one of the best I have ever had the pleasure of working with. She has been responsive and fair minded in all of my dealings with her. I strongly recommend anyone needing or looking for a property manager to give Sara Marie a call.

Review 49 (2023-05-03 - Rating: 5)
Just wanna thank Steven Santamaria for his quick response and attentiveness to our matter. Hopefully, Real Manage can resolve our issue that we have been dealing with since 2018 with 2 other people who took months to respond. I feel confident after speaking with Steven and hopefully all ends positive. Thanks Steven!

Review 50 (2021-12-12 - Rating: 5)
Just wanted to drop you a quick note to say how grateful and appreciative we are with Cecilia joining to manage our community.She has been absolutely incredible and made massive movement and progress for us in such a short time. Her and Jason from the RM Maintenance team both have been so helpful these last few months and I wanted to make sure to acknowledge their great work.

Review 51 (2021-11-07 - Rating: 5)
RealManage manages our community HOA and I deal quite frequently with our property manager Christine Gamache. While she is always responsive, this time I sent a request for banking services on a Saturday (not expecting an answer until Monday) and she immediately was able to secure my answer and provide me with the help I needed. Needless to say this exceeded my expectations. I sincerely appreciate her professionalism and her genuine desire to help us out!

Review 52 (2023-05-30 - Rating: 5)
When my granddaughter came over for a visit, I discovered that my digital key for the community pool wasn’t working. I called RealManage about 9:15am and before 11am new credentials were in my hand. I was able to take her swimming the same day. This was fast service and completely fixed my issues. Thank you!

Review 53 (2020-05-18 - Rating: 5)
I would like to express my sincere appreciation to the team at Real Manage (Austin) for their commitment to our community during the past several months during this national pandemic. These are very unprecedented times. The Covid-19 update emails from the executive team were very informative. The common areas continued to be serviced by the maintenance crew. I’d like to give a special shout out to our Property Manager, Spring Sullivan. Although she was not able to be on site, it did not interfere with her ability to respond to any question I have had of recent in a timely fashion. I find Spring to be professional, with a personal flair. She is very knowledgeable of the community and their concerns. It is my belief that she is an asset to Real Manage. I look forward to seeing her on property soon.

Review 54 (2024-10-23 - Rating: 5)
Eric Bailey was very patient, responsive, and provided the help I needed. Thank you for the excellent customer service!

Review 55 (2020-01-21 - Rating: 5)
I have lived in this community, Cottages at Lake Creek since I built my home here. I love it!We have had experience with different HOA Management companies, landscaping companies overthe years. I am writing this to express my sincere admiration for our current company, Real Manage, and most importantly, Spring! She is friendly and professional. Results driven, and a Wonderful sense of humor!! Always needed! Thanks again Spring for all your hard work and compassion.

Review 56 (2019-12-16 - Rating: 5)
Kudos to Cindy Neale of RealManage. In the last 15 years, we have had 3 Management Companies and at least 7 different Managers service our HOA. I must admit, that the best service Ive experienced so far is by Cindy Neale. Its wonderful to have a Manager that will do what she says shell do, and in a very timely and professional manner. She is such a pleasure to work with whenever I have questions or need something. Keep up the good work!

Review 57 (2024-01-12 - Rating: 5)
Cindy Neale is tremendous and our community is lucky to have someone with her knowledge and experience as our manager. Cindy is wonderful in a day-to-day role as well as in times of crisis / navigating challenging situations. Cindy is very communicative and you can tell she cares about our community and success as a HOA. I highly recommend Cindy to anyone out there.

Review 58 (2021-05-03 - Rating: 5)
SaraMarie is great to work with...I am very fortunate someone truly cares about my property almost as much as the owners.SaraMarie and her leadership should be very thankful on how she professionally represents them! She and whoever leads or trained her deserve credit; job well done!!!Thank you for always following up with my emails and letting me know there are property managers who actually care.... (since many have horror stories with an HOA, to include myself (at previous properties)).Thank you again for giving me a positive view and experience to property management.Have a wonderful rest of your day and whoever reads this: I hope you’re lucky enough to count on SaraMarie to manage your property....

Review 59 (2022-07-26 - Rating: 5)
I am on our condo communitys board of directors. Victoria Escamilla is our community manager. We could not ask for a better manager than Victoria. She is simply excellent! She is thoughtful and very, very proactive. Thanks for everything Victoria!

Review 60 (2021-02-02 - Rating: 5)
My HOA switched to RealManage last year and weve been very happy with our Community Manager SaraMarie Blunt. She has worked with us to ensure a successful transition and to provide excellent customer service. She answers questions and takes our suggestions in a timely manner with professionalism and courtesy. Ive been on the HOA Board for 15 years and SaraMarie is the best Community Manger Ive worked with. Thank you for the opportunity to give credit to SaraMarie, she deserves it.

Review 61 (2021-03-02 - Rating: 5)
RealManage keeps our community humming and does a great job. They are responsive, and helpful with procedural issues. I have dealt with them on several occasions and I am always satisfied with the results. Jennifer Payne has been a great help navigating some recent issues and getting a prompt resolution.

Review 62 (2024-04-02 - Rating: 5)
Real Manage has provided us with superior, professional management and guidance for our HOA. They are very attentive and quick to respond to help and assist.

Review 63 (2017-03-05 - Rating: 4)
Overall, as a property management company, I rate RealManage 4 Stars. Theyve been our property management company for our property management company for about 3 years. I would rate our RealManage property manager, Wendy Mueller, a full 5 stars! I recently had the opportunity to work with Wendy when our community decided to establish a Welcome Committee for new owners/residents. She had so many great ideas! She suggested we host a Welcome Night reception, which we did--it was a great success, in my opinion. She helped in the planning and came to answer questions. Any request for information or help we needed was responded to promptly. Ive observed Wendy handling challenges and difficult questions with professionalism and respect.

Review 64 (2024-02-26 - Rating: 5)
Our property manager Katherina Aleman is the best! She is quick to respond and alleviates all our concerns in our community! We would be lost without her!

Review 65 (2021-11-05 - Rating: 5)
Jennifer Payne works for our HOA. I am not exactly sure what she does but what I do know is that shes incredibly fast in her response!!! Usually I do not expect any response back from HOA for at least a couple of days but she always respond within minutes! It blew me away! Shes courteous, professional, answers my questions, and very helpful!!!! It makes a huge difference when she replies back to me so I can move forward with our plan for the house. Today she was so kind to help me re-submit my architectural requests with all the different attachments I sent to her without asking me to re-fill the online form again myself. That was not something she had to do but yet so appreciated. Of course, she did it within 5 minutes, too!!

Review 66 (2018-09-14 - Rating: 5)
As the President of the HOA for a small community, I am extremely pleased with Julie Wright of Real Manage. Julie has been our manager for close to two years. I cant say enough about her integrity, responsiveness, customer service and knowledgeable guidance.I am giving 5 stars specifically for Julie. The previous three years Real Manage seemed conspicuously absent. Thanks Julie!

Review 67 (2021-11-24 - Rating: 5)
It is Thanksgiving and one of the things that I am genuinely thankful for is SaraMarie Blunt, our HOA Community Manager representing the RealManage Company.She has brought talent, expertise, and unique service perspective to our Homeowners Association that I’ve rarely seen in 20 years. Consider SaraMarie’s service like a tightrope walker with a long balance pole and an angry gorilla on her shoulders.The gorilla represents the few adult homeowners in our community whose social skills would horrify a kindergartener. SaraMarie has developed a response approach that resembles a covenants Nerf bat with a rock in the end. When she encounters the outrageous homeowner claims, she gently whacks them on the head with her covenants Nerf bat until the rock starts to get their attention and they start acting like adults.One side of the balance pole represents her knowledge of her company, its organization, and its service contract boundaries. She taps that knowledge deftly to solve our community service issues to the satisfaction of RealManage and our HOA Board, a real balancing act itself.The other side of the balance pole represents her understanding of the dynamics of residential homeowners. Since our HOA is quite young, SaraMarie’s counsel about solving existing neighborhood issues and anticipating trouble has been a helpful source of both immediate solution and longer-term solution to avoid the issues in the first place.Although she has a daunting professional job, she does it with a little smile on her face and a wry bit of humor that helps us put our problems in a more manageable perspective.I cannot officially represent my Board of Directors opinion with this public review, but I can express my personal view of SaraMarie’s service as one of the Directors who routinely works with her.Jerry Everett

Review 68 (2020-01-16 - Rating: 5)
Amanda Davis manages our 88 unit condominium association and has been doing an excellent job. She works extremely well with our Board members by keeping us informed on all issues related to our HOA, communicating with our homeowners, and coordinating work with our outside vendors and contractors. Her efforts are critical to our volunteer Board members being able to perform our duties in a responsible manner. Its a team effort and she is an integral part of it.

Review 69 (2020-08-13 - Rating: 5)
I recently needed assistance getting pool access for lap swim in my Forest Oaks homeowner neighborhood pool. Spring, Aerica and the key programmer were so helpful, prompt, professional and courteous. I also really appreciate how responsive they were in explaining the process and procedures and answering all my questions. So glad to have such wonderful staff at RealManage handling our community services.

Review 70 (2022-06-19 - Rating: 5)
So impressed with our HOA company so far. We just moved in this month and had a ton of questions concerning HOA fees and getting our pool card. Mark Collingwood and Tabitha Frank were amazing! They would respond back almost immediately, answered and FIXED all our concerns and were super professional. Our first time living in an HOA and so far, not disappointed. Thank you!

Review 71 (2021-11-15 - Rating: 5)
My community has been working with RealManage for some time now and we are so glad we made the switch to them from our old management company. The transition from the old company to RealManage took a little bit of time and there were a few bumps, but nothing that wasn’t expected. Our community is now working with SaraMarie Blunt and she is AMAZING! SaraMarie came in and helped get our community back on track. SaraMarie is knowledge, responsive, personable and professional. If SaraMarie doesn’t know an answer she’ll find it and relay whatever information she finds. She’s on top of it and our community is lucky to have her! I would highly recommend RealManage and SaraMarie!

Review 72 (2022-02-05 - Rating: 5)
Kudos to Victoria, our property manager from RealManage. She makes a big corporate entity like RM that much more personable and responsive. She helped RealManage keep my community’s business in all likely hood..

Review 73 (2019-12-17 - Rating: 5)
I have worked with 3 property mgt. companies over the last 11 years and RealManage is tops in every category. They listen, and respond to our needs and requests. They keep us on track and help keep us from ever getting behind-the-curve in important matters. We recently started working with Christine and find her very talented and knowledgeable . She is super responsive to our community and look forward to working with her during the coming years. Ben and Joe run a terrific company, and their attitudes and performance has been terrific. I highly recommend RealManage to any HOA/POA/COA that needs a responsive , and responsible property mgt. company.Bob Evans, Board President

Review 74 (2021-02-02 - Rating: 5)
Our community has used several management companies over the past few years and we are so glad we finally found RealManage. SaraMarie is our association manager and is incredible. Shes extremely prompt in her replies and is always quick to provide help as soon as anything comes up. We highly recommend ReaManage to any communities out there that have had difficulties finding a company that truly cares.

Review 75 (2021-07-01 - Rating: 5)
We are a builder and have several homes in multiple subdivisions. When I came on-board, we had accounts in a couple subdivisions that werent current. Unlike other HOAs that are often rigid and unresponsive, Real Manage worked with us to get back on track. Spring went above and beyond to help us however she possibly could. She was very responsive, professional, and helpful in working through the details to get everything cleaned up.

Review 76 (2023-04-28 - Rating: 5)
Marissa has been GREAT! I have lived in the same community for almost 6 years now, but before the staff change, it was horrible-- hard to reach, never responded but now, 10/10! Super responsive, helpful and professional.

Review 77 (2020-01-15 - Rating: 5)
Neale has been our rep for almost a year and I am super pleased with her work. Cindy is always responsive and helpful and cheerfully guides us through the details of managing Dry Creek West. I, and I am pretty sure I speak for the rest of the board, enjoy working with Cindy and hope we can continue to benefit from her services for a long time.

Review 78 (2021-02-12 - Rating: 5)
Jennifer manages our office condos and does a great job for our owners and tenants. She is quick to respond, easy to talk to, and provides knowledgeable assistance and feedback when needed. Im glad she has our back.

Review 79 (2021-03-04 - Rating: 5)
Spring Sullivan went above and beyond when I ran into some hurdles getting my account established. Our escrow completely dropped the ball for 4 months, but Spring stayed on them. When escrow finally released the checks to me directly, Spring offered to swing by my house and collect the checks in person so there would not be anymore delays. She notified me when the checks were processed too. Real Manage is lucky to have her!

Review 80 (2022-02-22 - Rating: 5)
I just wanted to share my positive experience with all of my communications with Ron Ebanks at RealManage. Thank you for answering all of my questions and helping us navigate the maintenance needs of our community. Thank you for being present and helping to resolve the concerns of my neighbors in a timely manner. And, thank you for being willing to understand our communitys dynamics and meeting us where we needed the most help. You are a prize and we are thankful for your help and support Ron.

Review 81 (2022-04-26 - Rating: 5)
The representative, Kat, was very pleasant and walked me through difficulties when I couldnt register with my email address. In this difficult process, she innovated to suggest a possible solution which got me registered. So, Id say she was excellent. The computer system and the way the account was structured to pay 2 different pools - remains needlessly confusing which someone in the tech belt could straighten out, youd think. Thanks for the help!

Review 82 (2023-08-03 - Rating: 5)
So within time frame my experience with pool agreement was completed in very polite manner thanks to Steve Santamaría ! Thank you for reaching back to us in timely manner! And hope to meet everyone in our next HOA meeting !

Review 83 (2019-12-12 - Rating: 5)
I have been working with Spring in regards to outstanding issues in our community for which Real Manage is responsible. I have been very very happy with how they follow through with correcting the issues and more importantly how they have always communicated with me. My emails and phone calls are always returned promptly and they always listen and then follow through.

Review 84 (2024-07-29 - Rating: 5)
Brittany Janovsky has been great to work with. She has always been very responsive when scheduling work.

Review 85 (2021-02-11 - Rating: 5)
Hi,Just wanted to give notice to the prompt response I received from Cindy Neale, our property mgr here in Austin. I was expecting this to be a nitemare to get the info I needed, as it pertained to a property fire which occurred in 2016! Also, we had a different property mgr @ that time. To my surprise, Cindy returned my call in a timely manner, and the issue is being resolved with my insurance co. as we speak. It is refreshing not to have to call over and over without a response --I really appreciate the excellent service provided and look forward to more of that in the future... thanks again!

Review 86 (2020-03-04 - Rating: 5)
RealManage Austin is chalked full of top notch experts in the HOA industry! Their management software technology is bar none; their commitment to industry education is a staple and a constant; and, their daily professionalism is exceptional and appreciated. Its great to see an Executive team, Sr Managers, Community Managers and Assistant Managers work together in rhythm for the common good of their communities.I appreciate their expertise, their positive energy and their hard work day in and day out. Thank you for all that you do!!

Review 87 (2017-02-20 - Rating: 4)
We have been with Real Manage for almost 4 yrs. throughout those years we had many property managers come and mostly go. Emily Francis became our Manager over 2 years and it has been 110% better. She has communicated and followed through we what we request.RM itself gets a lots of complaints on not answering or returning homeowners phone calls or emails. I dont have that issue but the homeowners do. I think maybe a few more employees to handle the Austin area would eliminate a lot of problems.Summercrest HOA

Review 88 (2022-05-14 - Rating: 5)
I need to give Ron, The Community Association Manager for the Enclave at Estancia a Big shout outRon excels above all others as a Community Manager.We lived in another Lennar community for 15 years, and never... have any of the multiple managers there ever responded to a problem like Ron.First, Ron listens and does not demean, He is a problem solver, follows up and shows concern, and goes the extra mile. When the problem(s) are solved - he lets you know. RealManage is extremely lucky to have him and should consider him a great asset. After years of living in HOAs -- Ron is the fresh air that is needed and hopefully will train others what a Community Association Manager should be.

Review 89 (2021-02-04 - Rating: 5)
I will have to say I am new to the suburbs and getting into the ritual of paying an HOA fee. I have made some minor mistakes and was desperate to speak directly with a human being. In my opinion, that shows great quality and shows REAL MANAGE values their customers. I was able to reach out via email and Spring Sullivan came to my rescue!!!I was so nervous I would be penalized for my minor mistakes and she treated me with compassion and was empathetic to my situation. She is very professional every time Ive had to speak with her. It really did melt my heart. I am a frontline worker and to receive the compassion in return was a blessing along with the quick response time. This pandemic has changed the attitudes of many companies, meaning heartless, I dont care what your situation is, youre late, give us our money plus some...with that being said...I would like to personally THANK Spring and the company she takes care of!!! THANK YOU!!

Review 90 (2023-11-17 - Rating: 5)
Mark Collingwood was a fantastic partner in managing out HOA. He was responsive, knowledgeable, Helpful and professional.

Review 91 (2021-01-14 - Rating: 5)
Stacey Pye with RealManage has been a pleasure to work with. She responds quickly to all my requests - whether it be for amenity reservations or issues within the community. She is kind and professional and I appreciate that I can count on her to get the job done.

Review 92 (2020-01-13 - Rating: 5)
The BOD has worked very closely with our property manager Amanda Davis, she is professional and prompt in her replies. We are a small neighborhood with unique needs and very few volunteers. In my role as president Amanda has helped me work through a lot questions, concerns, complaints, and find unique solutions that benefit the neighborhood going forward. I can count on Amanda to be positive and professional in helping me find the right solution.

Review 93 (2023-01-21 - Rating: 5)
Shout out to Steven Santamaria and his staff for helping me to navigate the Homeowner Association and getting my dues correctly paid on their Pacific Western bank web site.Extremely courteous, helpful and understanding through the whole process.

Review 94 (2021-01-14 - Rating: 5)
A few days ago i received notice that the front yard of my rental property needed some tidying. the notice i received was so polite and professional and non-confrontational that it was easy to get right to the matter of correcting the issue without distraction.our yard issue was corrected, and when we notified spring, she responded that the file would be marked as fixed.spring sullivan is a breath of fresh air in the HOA arena. she is a good communicator, personable, and professional.

Review 95 (2020-10-09 - Rating: 5)
I live in the Verde Ranch Loop Townhome community. Two weeks ago, I discovered water was pooling around my outside meter box. It overflowed into the streets. I called the utility company but their office is closed after office hours. So I decided to try our HOA hotline. SaraMarie Blunt, the community association manager returned my call promptly. She caught me on my way out to bring my daughter to her cross country practice. SaraMarie told me not to worry, she will handle it and keep me up to date. In less than 15 minutes she called me back and said that she had contacted the emergency hotline of city of leander utility and someone is on the way down to look at the issue. I got another update from her later that they had gone over and looked at the problem. It looks like the leak is coming from my neighbors meter, and not mine. At this point, she advised that theres nothing else I need to do but thanked me for alerting her and the authorities. All these conversations took place between 5-7 pm well after normal working hours. Throughout the whole conversation, SaraMarie was calm and courteous and professional. She assured me and allowed me to focus on my daughter at her practice without worrying about whats going on at home. She took care of everything and kept me informed every step of the way. This is the very definition of the highest standard of professionalism. SaraMarie, thank you for being there for me, I cant thank you enough.Wei San HuiResident

Review 96 (2021-08-19 - Rating: 5)
Our community switched over to RealManage back on March 1st and it’s been nothing but a blessing. The main reason for this night and day change has been our account manager Victoria E. Her professionalism, attention to detail, responsiveness, willingness to go above and beyond have been instrumental to turning our community back around.

Review 97 (2024-03-02 - Rating: 5)
The community manager, Ron Ebanks, had a incredible response time. Overall the company is very professional, respectful, yet honest.

Review 98 (2020-10-08 - Rating: 5)
I attended my HOA meeting where Spring Sullivan was the Real Manage representative. These are always difficult meetings with a lot of challenging residents. Ms Sullivan was a able to manage the crowd and keep control of the meeting. She has also been able to engage the community and have a voice in the HOA.

Review 99 (2023-10-17 - Rating: 5)
Great service by the RealManage team which included Christine G., Chris M. and Spencer. We will definitely use the team again for future projects.

Review 100 (2021-02-02 - Rating: 5)
I’ve had the pleasure of living in Bauerle Ranch for almost 10 years now. In that time, the property management service, lead by SaraMarie, has ensured that our neighborhood stays intact and follows the rules of our HOA guidelines and bylaws. SaraMarie has handled all that needed to be accomplished in our neighborhood in a professional, timely, and positive manner. She takes pride in service she provides for our community, and she does it extremely well. I would like to believe that the community and great neighborhood we love here in Bauerle Ranch is owed to dedication and services of SaraMarie and RealManage. Thank You!

Review 101 (2021-02-03 - Rating: 5)
SaraMarie provides exceptional service and has helped us to improve our community. Her knowledge and experience has been extremely valuable in enhancing our community and protecting our association. It is clear that she cares about our associations needs and remains diligent in helping us achieve our goals.

Review 102 (2022-08-02 - Rating: 5)
I had a question that I expected to be responded to in a few days, possibly a week. Patricia Burton responded within an hour, and provided me the information I needed to know. She was prompt, fast, courteous, and continued the correspondence until after 5:00PM. 5 stars for response time, and professionalism, going above and beyond to address my concern.

Review 103 (2024-10-22 - Rating: 5)
Eric is the one can get our issue escalated and resolved. I do appreciate his efforts!

Review 104 (2020-01-15 - Rating: 5)
As a developer, we have chosen RealManage to manage all our local communities. Our current community manager, Julia Anthony, manages four communities for us. She is very responsive to any requests that I have. She provides me with weekly updates. In addition, I get regular calls from Lisa Paulk, Joe Ristuccia, and Ben Yaeger, just to make sure everything is running the way they need to run.

Review 105 (2020-10-12 - Rating: 5)
Spring Sullivan, our Account Manager, is always professional and on top of everything. She recently saved our association several thousand dollars by delving into the details of a vendor’s billing. She genuinely cares about our community and its residents.

Review 106 (2021-01-11 - Rating: 5)
Real Manage has been very generous in dealing with our sports team and its needs. Many of our athletes families are members of the HOA and are very appreciative of the support has given in a very pleasant and professional way!!

Review 107 (2022-05-02 - Rating: 5)
I want to personally recognize Nolan Poppen at Real Management in always working with us on when we needed a short variance in making minor repairs to out rv in our driveway. He has been wonderful this year and really appreciated his generosity to help us out.

Review 108 (2020-01-17 - Rating: 5)
5 stars for Lisa Paulk, CAM®, CAPS, Director of Community Association Management. Shes the real deal Property Manager who will stay with the customer for the long haul. Most property managers Ive dealt with will fade out of the picture if there isnt an easy fix; however, Lisa will push through challenges to see that all fairness and respect is given to the customer. In short, she finds solutions because she cares.

Review 109 (2020-03-03 - Rating: 5)
After buying our new home in Georgetown I heard we were part of an HOA. Ive never lived in a HOA community and was puzzeled with so many questions. I called and spoke with Cyndi, she immediately answered my questions and she even email me additional forms and information. I just want to thank Cyndi for being so polite, helpful, knowledge and very friendly. Youre a great asset to your organization. God bless..

Review 110 (2024-03-15 - Rating: 5)
Judy Cortes is really helpful. Reply is fast and efficient. Explanation is clear and concise. Hope other residents and owners have the same experience as mine.

Review 111 (2020-02-28 - Rating: 5)
I am the HOA president for Forest Oaks HOA. I wanted to share my appreciation of all that Realmanage does for us. They, and especially our Community Manager Spring Sullivan, are excellent partners to work with.It was not this way when I first took over as President a few years ago. Realmanages leadership team listened to my concerns and the concern of the board and made appropriate changes.If you are board considering making a change Realmanage should be on your list.

Review 112 (2018-06-28 - Rating: 5)
Thank you Cyndi Means for responding to our issue promptly, May 1. She spoke with the vendor account manager for our Community and they advised that because we have the model with full landscape, they are hesitant to know what should be maintained and what shouldnt. They will put us on the schedule for shrubs to be maintained on their visit next week if they cant get to it today. Beds are contracted for 14 maintenances annually on an as needed basis.I met Jose Torres on May 3 and he got all of our bushes trimmed and we discussed future trimmings too. He was very nice and really wants to make this place look nice. I was very impressed.Thank you for your followup call the other day. I look forward to continued good communications going forward.Well, this issue did not even last a week. Apparently there was a change in staff and we are right back to where we were before. The new person trimmed 3 bushes and said he would be back to trim the rest the following week, which was today, did not happen. Weeds are growing.Real Manage in my opInion are inept as a management company. No follow through. No verifying if work was done. Poor communication. I feel I am doing their job. The Management was just at our Condos a week ago and said it would be taken care of the next day...NOT! I would never recommend them as a HOA management company. - Susan Showler

Review 113 (2022-09-17 - Rating: 5)
I have had the pleasure of dealing with many different individuals at this location but Mark Collingwood by far has shown me so much respect and understanding. It truly means a lot. Being a ADARMY Wife as well as being disabled having your husband deployed with the closest family member in Central Florida is hard. I have owned homes in different state’s that are under a HOA but I’m learning Texas is very different. Mark Collingwood has been so gracious and understanding with my naiveness. He has pointed me in the right direction each time. I would have truly been lost without him. Not only do I thank him but so does my husband. Having a good Community Association Manager makes for a AMAZING ASSOCIATION!

Review 114 (2019-12-27 - Rating: 5)
Id like to brag on Cindy Neale. For reference, I serve on a board with nearly 100 condo units. Cindy has helped us immensely to get a hold of our budget, comes prepared to our board meetings, thinks ahead of our needs, and is quick to jump on action items for us. We appreciate all the work shes put in!

Review 115 (2020-09-17 - Rating: 5)
I have always appreciated the work Real Manage has done in our community. Spring always responds in a timely manner. She manages with everyones interest in mind. Glad we are working with Real Manage!

Review 116 (2023-04-21 - Rating: 5)
I have worked with Steve Santa Maria over the past year and have had multiple great experiences. He is prompt, professional, and courteous. I look forward to working with Steve in the future.

Review 117 (2020-03-09 - Rating: 5)
We work withRealmanage the property management company In charge of caring for Deer Creek properties. The leadership of the property management company is without question superior. Jennifer Payne, The property manager in charge, treats the client as if they were the only important People in her life.

Review 118 (2021-02-23 - Rating: 5)
As a Board member of a Sub HOA to RealManage, I have had communications with Jennifer Payne on numerous occasions over the last few months. On each occasion, I have found her to be responsive, professional, and most helpful!

Review 119 (2019-12-13 - Rating: 5)
I have been working with Stacey Pye closely for the past year and enjoy every moment learning new things from her and her knowledge of all of our HOA communities. She shows excellent professionalism with all residents along with the builders and developers. Stacey carries such a positive attitude, willingness to work through disputes and smiles despite the tears and difficulties. She is truly and inspiration and a very hard worker for our communities. Thank you Stacey Pye!

Review 120 (2020-09-05 - Rating: 5)
I just wanted to give a Giant shout out to Spring Sullivan, the property manager for the Forest Oaks HOA in Cedar Park, Texas. When it comes to who (or which company) a HOA chooses to manage their Association, it is all about the person who the residents see on a weekly basis. Spring is attentive, friendly l, professional and always works to improve the residents experience with Realmanage.

Review 121 (2021-01-28 - Rating: 5)
Spring Sullivan is the best Manager we have been blessed with. Her attitude is the best and her overwhelming commitment to our HOA Community is unrivaled. Thank you!!

Review 122 (2019-05-10 - Rating: 5)
Stacey Pye and Ben Yaeger have been extraordinarily professional and diligent managers for our portfolio of communities.HOA management is a delicate art form, dealing with residents who are usually calling because they are unhappy or confused, and as newly developed communities are coming out of the ground, there are many details to attend to as new residents begin moving in and living in a new environment. We have been very pleased with them as a developer, based on their professionalism and follow-through.

Review 123 (2020-12-23 - Rating: 5)
Spring Sullivan has been responsive and very helpful in resolving issues in our community. She has worked diligently to enforce our HOA guidelines to make our neighborhood safer and more beautiful.

Review 124 (2023-04-25 - Rating: 5)
Been working with Steven Santamaría on some projects in his portfolio at Real Manage. He’s been great to work with and we are looking forward to continuing in the future.

Review 125 (2021-02-02 - Rating: 5)
SaraMarie Community Association Manager for our Lakewind HOA is great to work with, always professional and very responsive to all our community needs. She deserves 5 stars.

Review 126 (2024-02-24 - Rating: 5)
Victoria was helpful in explaining the different automatic payment options offered. She always has very prompt response times.

Review 127 (2021-06-23 - Rating: 5)
Am really appreciative with how responsive our condo association manager, Cindy Neale, has been. Its so rare to get responses quickly nowadays and Cindy actioned several requests I had within no time and was super friendly throughout.

Review 128 (2021-02-26 - Rating: 5)
OMG RealManage Austin has far exceeded my expectations. Their tenacity is truly impressive. The lack of water could have gone for months if we had to wait for each unit to fix their pipes. Yet, RealManage Austin brainstorm a solution to help all involved thus expediting the return of the much needed water. The problem was unforeseen and it was a scenario never dealt with in the pass. The Herculean task was executed in a timely fashion!! I thank you from the bottom of my heart!!

Review 129 (2020-03-09 - Rating: 5)
Nicki was FANTASTIC when assisting me with a violation issue. She was understanding and helped with information to prevent a violation from reoccurring. HOAs/management companies often get a bad wrap for being heavy-handed and unreasonable; that was absolutely not the case here!

Review 130 (2024-04-30 - Rating: 5)
Steven is a great guy and is always on top of things.. Real Manage needed someone like him

Review 131 (2021-01-25 - Rating: 5)
As a vendor working with Spring Sullivan has been a pleasure. Spring is knowledgeable about her properties and cares about both the HOA and the vendors. She is a great asset to RealManage.

Review 132 (2020-02-13 - Rating: 5)
Had a late fee on my statement for missing the payment. Called them to resolve and the lady cant waive it due to missing authority. But she made a note and her team (Nicki) contacted me later via email the next day. After explaining the situation, they waived the late fee and updated the statement. Was happy with the quick response and the resolution.

Review 133 (2021-02-02 - Rating: 5)
SaraMarie Blunt is one of the preferred managers we work with and she alone is worth 6 stars. She cares about her communities, is an exceptional communicator, gets things done and is as Real as it gets.

Review 134 (2021-02-04 - Rating: 5)
Once again Sarah Marie goes above and beyond...I had an issue that needed a quick remedy, settling in for what I thought would be a for sure nightmare, was handled professionally, responsive , and correctly.This isn’t the first time that Sarah Marie has exceeded my expectations, so I shouldn’t be surprised. Thanks again for your tremendous help!

Review 135 (2022-08-20 - Rating: 4)
My neighbors and I were having to look at trees that were missed when the rest of the complex was trimmed and they told me that they would be back the following Monday. A month later after contacting Mr Nolan Poppen, within days they finally came back to finish the work . Prior to that we had heard zero about the problem after numerous attempts.

Review 136 (2020-11-12 - Rating: 5)
With all the added challenges this year, SaraMarie stepped up to support us. Her professionalism and knowledge was a key component to tackle everything life threw at us. I am glad she is on the team.

Review 137 (2024-04-27 - Rating: 5)
Steven has great customer service and very knowledgeable, very friendly 👍👍👍

Review 138 (2020-09-16 - Rating: 5)
Julia Anthony has done a great job at helping manage our communities. She is a quick responder and always jumps on the opportunity to help us solve problems. I highly recommend.

Review 139 (2024-05-14 - Rating: 5)
I really appreciated the prompt service from Anthony Washington and Judy Cortes today. They took care of a problem and showed me that it was corrected immediately. Thanks to both of them!

Review 140 (2021-04-14 - Rating: 5)
I am a Absentee Homeowner in Silver Oaks community.Had a Fence issue and dealt with Community Association Manager Spring Sullivan. She was very professional and she kept me informed throughtout the process/repairsZev Ashkenazi

Review 141 (2023-04-17 - Rating: 5)
I really appreciate Raquel walking me through some of my questions and concerns I had.We have never lived in an HOA community and there was just some things that I was unclear on and she responded and gave me calls as needed. I appreciate my concerns being addressed.. thank you

Review 142 (2020-07-30 - Rating: 5)
I had to file a request with my HOA architectural committee and Aerica Jackson was very helpful in guiding me through the process. The COVID outbreak caused a lot of delays, but Ms. Jackson was understanding and worked with me to get an approval.

Review 143 (2022-08-30 - Rating: 5)
Mark Collingwood has been extremely helpful with all HOA related items. He is very responsive and quick to address issues.Thanks, Mark!

Review 144 (2021-03-01 - Rating: 5)
Aerica Jackson who helped us with getting started our pool project has been fantastic.Thanks so much!!A special thanks goes to you for all your kindness and help really appreciate you.ThanksHanni

Review 145 (2024-04-27 - Rating: 5)
Had Steven out at Glenwood getting us set up with our community pool card he was super nice, friendly and had all the answers. Thank you for all you do 😎

Review 146 (2021-02-25 - Rating: 5)
SaraMarie Blunt was very helpful to me in resolving a matter of late payments and fees. She was kind and warm, and entirely professional, not to mention successful!

Review 147 (2020-01-16 - Rating: 5)
We love our property manager Cindy Neale! Cindy is always super helpful and is doing a great job managing our community! Thanks Cindy! It’s always a pleasure working with you!

Review 148 (2020-01-24 - Rating: 5)
Katherine at RM has been so fantastic over the years! We are very happy with her service and how she goes the extra mile for our community. I highly recommend RM and all for Katherine!

Review 149 (2023-04-19 - Rating: 5)
I was very satisfied with the outcome of my recent interaction with Real Manage. I feel that common sense was applied and all circumstances were taken into account.

Review 150 (2023-04-26 - Rating: 5)
Really good customer support and are willing to hear you out if you provide them a good reasoning. Thanks to Raquel Bernal for excellent customer service and being understanding to my concerns with my property!

Review 151 (2022-07-25 - Rating: 5)
Nolan Poppen has been very helpful with my application to the Architectural Review committee. He has made the process much clearer and easier to follow. Thanks, Nolan.

Review 152 (2023-02-05 - Rating: 5)
As a previous board of director I found Mark Collingwood and the entire Real Manage Austin Team to be knowledable, organized, and diligent in their management of our community.

Review 153 (2021-05-16 - Rating: 5)
I was unable to reach the HOA for a long time concerning some repair issues. After I left another message with the RealManage operator, Aerica responded with the information I requested the next day. Thank you, Aerica, for your responsiveness!

Review 154 (2021-11-17 - Rating: 5)
Cindy was responsive and helped us facilitate emergency HoA approval when we needed to make a quick decision to return power to our unit.

Review 155 (2023-12-14 - Rating: 5)
Victoria at RealManage has made our HOA experience fantastic! Above and beyond. Thank you Victoria!

Review 156 (2017-03-02 - Rating: 5)
Mary Arnold at RealManage has been great to work with. The whole team there has been very professional and they made the transition from another management company effortless.

Review 157 (2020-04-02 - Rating: 5)
Had a payment problem due to being an out of state owner.Got it touch with Stacey Pye - Stacey took personal interestin my problem, went to bat for me and had the problem resolvedin the same day. Great to have someone who still believes incustomer service.

Review 158 (2018-09-19 - Rating: 5)
Stacey has done a phenomenal job being our Community Association Manager. Since she took over things are improving on a daily basis! Keep it up Stacey!!

Review 159 (2022-08-17 - Rating: 5)
RealManage is very responsive and professional, overall a great HOA. I highly recommend them for any community.

Review 160 (2020-06-18 - Rating: 5)
Spring, with RealManage helped get my wife and I set up to swim laps at our neighborhood pool. Means so much to be able to feel safe and yet start swimming again! Thanks Spring!