Pinnacle Management Group

Located in Houston,

Address: 1804 Wyoming Ave, Las Cruces, NM 88001, United States

Phone: +1 575-532-1290

Rating: 2.7

Review 1 (2023-06-22 - Rating: 5)
I rented an apartment with pinnacle for about a year and half! And they were always very nice and caring! I always enjoyed talking to the entire staff including maintenance. If I ever had any issues as long as I told them they were always helpful! Even if we couldn’t pay rent on time we would let them know and they were understanding. My husband and I only moved out because we moved away. If you ever need a place to rent from I recommend checking them out!

Review 2 (2023-06-22 - Rating: 5)
I have the unique opportunity of being a property manager and working with a property management company. My elderly parents sold their home and needed a place to rent and unfortunately the company I work for had no available units. I found a listing for a home listed by Pinnacle and reached out to Marisela. She was prompt in answering all my questions and easing my parents worry, as they havent been renters for over 50 years. Marisela promptly processed the application for my parents and helped them work out some minor utility connection issues they were having before moving in. They have been happy in their home for the past 3 years. Anytime there is a maintenance issue that comes up, it is resolved in a timely manner. I appreciate the professionalism everyone in the office has anytime I have had to call. I highly recommend this company to prospective renters and to property owners seeking a professional, efficient company to manage their property.

Review 3 (2019-04-10 - Rating: 4)
I had a difficult situation. There was some major plumbing problems in our only shower.Maintenance was prompt with service and fix what they could.Despite the maintenance service the shower kept breaking. We were the only unit with this problem . The management staff was very understanding and helpful even discounting our rate after the issues continued.Eventually though they had to let us out of the lease and worked with us to move out quickly and affordably.I think it speaks a lot put in a difficult situation the maintenance and management staff did their best to make sure we had a safe and appropriate living conditions. Even when this does not make them the most money. Its not for the shower issue I would have stayed there long-term and we have no problem renting from them again. Michelle was very understanding and helpful, even when I was frustrated and rude.

Review 4 (2023-06-22 - Rating: 5)
Highly recommend using pinnacle management. Our moving in process was quick and efficient thanks to Marisela. We have had no problems with any maintenance needed it’s always taken care of efficiently and almost immediately.

Review 5 (2018-05-08 - Rating: 5)
We rented a house from pinnacle and had a great experience. Kita was amazing. Helpful in every way. When we called for any service, we had someone out within a day. Im sure everyone has a different experience, but if you take care of a house, then you shouldnt have any problems. Treat it like its your own.

Review 6 (2019-03-25 - Rating: 5)
I rented for 3 years at Country Crest and loved it! Only moving since I got an opportunity in Phoenix. Lisa in the office is a wonderful woman and is always thinking about her tenants first. My sister also lived here as well since I liked it so much. If youre looking for nice apartments with friendly staff and right by the university this is definitely the place for you!!!

Review 7 (2024-02-07 - Rating: 5)
Bought a home through them and there were no kinks due to the hard work and professional actions of the agent. Thank you Kita for all you did to help me get into my home. You made it quite easy.

Review 8 (2023-07-08 - Rating: 5)
I rented a house from Pinnacle Management group before I was able to purchase my own, they were excellent in customer service and very responsive to any needs for service or repairs. I would definitely recommend them!

Review 9 (2021-11-04 - Rating: 5)
Have been renting from pinnacle for quite a while now and have appreciated all the help in the front office. The maintenance is also very great! I recommend them to everyone I talk to about rentals!

Review 10 (2016-03-17 - Rating: 5)
I rent an apartment at their country crest location on locust and it has been a great experience. Its super close to the university and rent is very reasonable. Reminders to pay rent are also sent out monthly which is great.

Review 11 (2021-05-30 - Rating: 5)
Marisela has been our landlord and now our Realtor. Really couldnt think of anyone more capable and more professional than her. Shes amazing

Review 12 (2023-06-22 - Rating: 5)
Fantastic service. Lots of properties to choose from. We needed an affordable place to live while we closed on a home. They were super accommodating.

Review 13 (2017-07-21 - Rating: 5)
We are an owner and have been working with various companies in Las Cruces for over a dozen years. This is by far the most thorough, efficient, friendly, responsive and honest company we have worked with!

Review 14 (2020-09-03 - Rating: 5)
They are a great reality company and have helped us so much in finding multiple homes with great service and quick accommodations.