Pacesetter Steel Property Management

Located in Houston, Texas

Address: 5034 Holly Rd STE 2, Corpus Christi, TX 78411, United States

Phone: +1 361-992-4990

Rating: 2.4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2017-01-29 - Rating: 4)
We had a great relationship with Pacesetter Steel Property Management during our time in Corpus Christi. I have rented 3 different properties in the past two years, and this was a stress-free experience. We are military, and they worked with us and were very flexible.Pros:-The move out process and paperwork was easy, and our rent was pro-rated fairly.-The money taken out of the security deposit was fair and receipts were provided for the cleaning services.-Security deposit was returned in a very timely manner.-Our A/C went out one Saturday, and I was able to reach someone very quickly. Even though it was not considered an emergency, they sent someone out to have it fixed within just a few hours.Cons:We received a notice from Pacesetter that the homeowners association was upset for tree branches being on the gutters and roof. Nowhere in our lease did it say we were responsible for that type of landscaping. We spent a whole weekend trimming palm trees and bushes. When we asked our property manager about the notice, it was a surprise to them and we were told it was not a big deal. This lack of communication within the management company is responsible for how terrible the houses bushes and palm trees now look thanks to our amateur landscaping attempts.Overall 4/5, and I would recommend the company to a friend for sure.

Review 2 (2022-05-18 - Rating: 5)
Crystal Tindle at Pacesetter Steel properties was a life saver! We are relocating to the area and it was initially a dreadful experience. The first rental attempts in the area were awful in the communication process. Until we talked to Crystal. She was very friendly and made it extremely less stressful. Responded quickly through phone and email. The house I wanted wasnt available but Crystal immediately helped me find a great deal on another criteria match. Worked with me throughout the day and after 5pm to make sure we got the house. Thank you Crystal from my family & I. Helped us to lease a place with a week deadline. I wont move again without contacting her first. 10/10 rating

Review 3 (2017-07-03 - Rating: 4)
I am very satisfied with our rental experience with Pacesetter Steel Property Management during my estimated 1.5 year stay. I recomend using this company and would use them again in the future.PROS* The house was in great condition when we moved in.* All of my service calls were handled quickly and professionally. I had to call them on a Saturday because my garage door came off track and was stuck open. Even though a garage door repair man couldnt be reached until the weekdays, the on call staff member came to my property with assistance to ensure the door was closed until it could be fixed.* The office staff is friendly and professional.* My return deposit upon move out was accurate and a list of charges was included. I communicated my concerns about any charges I felt I wasnt responsible for during my move out process and had no issues regarding those concerns. The issues included water damage around the sink, broken fence, and materials dumped in our yard by the contractors cleaning the neighboring property.CONS* Some voice messages I left were never returned. I learned what extension to call to speak to someone almost every time.* The repair man replaced the kitchen faucet with the cheapest faucet and we no longer had a sprayer and had less room to wash. He said he is given a specific amount to spend on the job. I didnt think much of it until I moved into my new rental house and was in the same situation and was give an equally nice faucet to the one being replaced. I was paying $1300 for rent and should have been given a comparable faucet to the one being replaced. I only pay $930 at my new place and the new faucet was $175. I wish I would have said something because Im sure I would have been accommodated.

Review 4 (2021-08-30 - Rating: 4)
My only concern is with the timing of the deposit of the rent money into my account. The deposit of the rent money from the time Pacesetter received it until its deposited into my bank is taking several days longer. Ive been with Pacesetter Property for many years and the serves have gone down.

Review 5 (2017-08-01 - Rating: 4)
Move in was pretty straight forward. House in good condition. One issuie is they dont answer the phone and almost never call back. Maintenance is responsive, the front desk not so much.