On Q Property Management
Located in Houston, Texas
Address: 4888 Dexter Dr Ste 300A, Plano, TX 75093, United States
Phone: +1 469-946-6900
Rating: 4.8
Services
- Wheelchair-accessible car park
Categories
- Property management company
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-10-02 - Rating: 5)
HIGHLY RECOMMENDEDWe have interviewed a few PM’s and none of them felt right until we were referred to OnQ by a friend of ours. We initially worked with Matt Medonich to learn more about OnQ. We genuinely felt like he cared and addressed our needs/concerns. Thank you Matt for your patience and guidance along the way.Once we were ready to get our property rent ready, we had the pleasure of working with Wendy Tillman and she honestly made our lives much easier. We have had out-of-state rental properties before but this one was different in many ways. Wendy was there with us, every step of the way and she was always responsive. We never once felt like we were alone by ourselves. We also appreciated that she is always willing to listen, and at times there’s simply a mutual agreement on a lot of things. We didn’t have to explain ourselves, or convince her on anything.We look forwards to working with Wendy and OnQ. We hope that we can get the property filled soon. -
Review 2 (2025-02-17 - Rating: 5)
Rebekah has been absolutely stellar in getting our maintenance requests completed promptly. Most importantly, she is an excellent communicator. She responds quickly and also kindly.Eren has been wonderful and prompt in helping us through a significant plumbing issue that arose in our rental.Mason has done our inspection twice. 5 stars for both of his visits. We appreciated that he took his shoes off and worked around our schedule. -
Review 3 (2025-01-23 - Rating: 5)
Marci is an outstanding rental agent who truly excels in her role. From the very beginning, she has been incredibly attentive and responsive, ensuring that all our needs as tenants are met promptly and efficiently. Her dedication to providing excellent service is evident in the way she handles every situation with professionalism and care. Marcis proactive approach and genuine concern for our well-being make her a pleasure to work with. We feel fortunate to have her as our rental agent, and we highly recommend her to anyone looking for exceptional service. -
Review 4 (2025-02-25 - Rating: 5)
I have a dear friend that needed help with some apartment issues.Wendy Tillman was our problem solver.Gloria Jimenez(my friend) and I had the pleasure of working with Wendy Tillman at ONQ Property Management. We cannot recommend her enough. She was nothing short of exceptional in handling all of Glorias apartment issues. From the moment we reached out, she was professional, courteous, and always made us feel like a priority.Her phone manners were impeccable---polite, friendly and attentive to every detail. She took the time to fully investigate each concern and you could tell she genuinely cared about resolving the issues. What stood out most was her ability to handle everything in a timely manner. No matter what the problem was, she always followed through and kept us informed along the way.There was never a moment where she seemed bothered or unfriendly, which made the entire experience stress-free. Her calm demeanor and efficiency really put us, especially Gloria, at ease. Thanks to her dedication and concern for Gloria, every issue was resolved, and we could not be happier with the results.If you are looking for someone who not only knows her job but also provides top-notch service, Wendy Tillman at ONQ Property Management is the one to trust and get things accomplished.Irene Jones & Gloria Jimenez -
Review 5 (2025-02-15 - Rating: 5)
My wife and I made the right decision for choosing On Q property management firm to manage our rental properties! Wendy Tillman is the most amazing individual that I have ever worked with. Shes subject mater expert, great advisor, and guide us to the right direction. We are very happy with them and would highly recommend them to everyone!! -
Review 6 (2025-02-28 - Rating: 5)
I had an issue with my kitchen sink, and Eren from the rental property team was incredibly helpful in guiding me through the steps to resolve it. Their prompt assistance and clear instructions saved me from additional hassle, and I truly appreciate their support. Best of all, there were no extra charges for the help. -
Review 7 (2025-02-20 - Rating: 5)
Easy automated process for setting up self guided tours and filling out the application. Once the application was filled out and submitted I was given timely updates and knew with-in 48 hours if I was approved or not. Stress free process managed by Tara Deraps! -
Review 8 (2025-02-16 - Rating: 5)
We’ve had a great experience start to finish with OnQ. In particular, working with Layton for renovation guidance and his communication during our lease up was on time and professional. We’re always made to feel like we’re a priority, even with just one listing. Highly recommend. -
Review 9 (2025-02-21 - Rating: 5)
We worked with Tara DeRaps to secure our dream rental home. She was patient, kinda and extremely helpful. Tara made a process that is typically very stressful and confusing super easy and stress free. We appreciate it so much. -
Review 10 (2025-01-25 - Rating: 5)
I want to thank my On Q reps. They really go over and above to help people. They helped me a lot. My husband had 2 cancers and it can be a lot. I was dealing with him not working and going thru treatment. They helped me to not have to worry about my home and left me time to focus on him. For that I am very grateful. I also want to thank the Property I live in owner, none of that would have been possible without them. Thanks Layton and Rebekah. God Bless all of you. -
Review 11 (2025-02-05 - Rating: 5)
We had a great experience working with Jerry Reidhead. They were professional, patient, and truly dedicated to helping us find the perfect rental home. Even though our plans changed, their kindness and effort didn’t go unnoticed. We highly recommend Jerry Reidhead to anyone looking for a reliable and supportive real estate agent!Thanks again -
Review 12 (2025-02-14 - Rating: 5)
After having a horrible experience with a different property management, On Q was quite the opposite of what I expected. Not only do they have a team in the DFW area, but their communication is one of the best. They are more than happy to get on the phone and speak with you, and Wendy Tillman was able to get my house rented out in due time. Since renting it, Eren Hernandez has done a wonderful job keeping in touch about maintenance and work orders, making it easy to ensure the tenants are happy and the house is all in working order. Thank you On Q Management team! -
Review 13 (2025-01-23 - Rating: 5)
Wendy Tillman is our Property Manager and is great to work with. She has vast knowledge of the industry and is a huge help to us with how to manager our property portfolio. Her team at OnQ is wonderful! -
Review 14 (2025-01-29 - Rating: 5)
Layton Bogle was our property manager. He helped us marketing our house and provided weekly updates and any leads that they had. He is very dedicated and easy to communicate.I recommend Layton for ant such type of work. -
Review 15 (2025-02-13 - Rating: 5)
The team at On Q was great everyone we spoke with was professional and willing to help. If we had a question and they didn’t have an answer they would get the answer back to us quickly. Marci, Wendy, and JD made the process of getting into our new place easy. -
Review 16 (2025-01-06 - Rating: 5)
HIGHLY RECOMMENDED: Extremely Professional.Choose OnQ Property Management after interviewing about 5 PM firms in the area.Matt Medonich had been great collaborator in keeping our interest high in finalizing our deal with OnQ Property Management.It took us few months to get the house rent ready and the Thanks to Layton Bogle who is our assigned Property Manager form OnQ to assist us in each step of the way.He made sure we were well informed on each and every step of the way from making fixes to the house and coordinating with the extended OnQ team, vendors/Service providers. Layton and the Team were SUPER RESPONSIVE and that made the whole process easy and manageable. I really liked the way they kept track of all issues and fixes updated on the portal along with before and after pictures and recommendation of what needs to be fixed.Layton is a great listener and knowing my concerns he always recommended with the right options and made it easy for me to take the decision. Even with the slow rental market, we were able to secure the right Tenants for our property.I’m looking forward to a long-lasting collaboration with OnQ Property and their team for our properties in Texas.Thank you and Best Regards!Swetali Ujwala Khapekar -
Review 17 (2025-01-16 - Rating: 5)
On Q was great to work with. Layton Bogle was our property manager and provided weekly updates about the marketing of our house and any leads that they had. He was very professional and knowledgeable. -
Review 18 (2025-01-17 - Rating: 5)
If it was not for Paul, who persistently stayed in contact with me along my journey of finding the right property management, I would still be searching or still partaking in a solo management style. He answered all my questions and quickly put me in touch with the onboarding person and my main point of contact. I am really hoping that my mind can soon be at ease once we get a couple of months or a year under our belt. I have definitely been apprehensive about someone else taking over my property but since I have had a tenant from hell, I needed someone else to step in and for me to become the unknown owner going forward. Overall, it looks like they have all the items in place i.e. payment, maintenance, eviction, and inspections. -
Review 19 (2025-01-30 - Rating: 5)
Mason, the home inspector, with On Q Property Management, was very professional and courtesy. His inspection was simple and non-intrusive. I stress with inspections because I am a disciplined retired military veteran. However, the inspection was very low key and stress free. Simple pictures and if maintenance request needed to be reported and he would submit those maintenance request. We shall see if that part will be handled appropriately. Time will tell. I trust Mason, just not what happens after he submits the maintenance request or if On Q Property Management Company will try and charge for something that is and was out of my control. I wait to see the verdict and follow up with an updated review of my overall all experience with this Property Management Company. I am optimistic it will get better. I hope and pray.Despite my current views of the actually On Q Property Management overall operations, fee structure, unnecessary disputable fee charges, and untimely methodsfor addressing maintenance, I am providing Mason with 5-stars because of his courtesy, friendliness, and professionalism. He came, he saw, took pictures, and exit. Job well done.Be safe Mason and have an amazing day. -
Review 20 (2025-02-28 - Rating: 5)
I am a tenant and Layton and Tara specifically were incredibly helpful and answered every single one of my questions as promptly as possible. They were great and so was this experience of moving. -
Review 21 (2024-11-13 - Rating: 5)
I highly recommend Marci Surls, the property manager at ON-Q, for her outstanding professionalism and care in managing my property. Marci has consistently demonstrated a solid commitment to excellence by seamlessly handling all aspects of property management, including tenant relations, rent collection, and regular property inspections. Her proactive approach has kept my property well-maintained and ensured the prompt resolution of any tenant issues that arise. Marci’s attention to detail and responsiveness provide immense peace of mind, knowing that my investment is in capable hands. Her expertise in managing properties is evident in her meticulous record-keeping and efficient handling of repairs and maintenance. Overall, Marci sets a high standard in property management, making her an invaluable asset for anyone seeking a reliable and dedicated property manager. -
Review 22 (2024-12-23 - Rating: 5)
Wendy Tillman who is my Property Manager (PM) at OnQ is very thorough and detail oriented while conversing with us related to any process or handling an activity for our residence. She is a great value add for OnQ as well a great PM for us in taking care of our home. We feel assured and in safe hands that our property is being taken care by a knowledgeable person and a professional team at OnQ. -
Review 23 (2024-10-22 - Rating: 5)
Carly is an absolute legend and a saint. She helped us find a new home in a perfect location that fit our budget, without compromising our wants/needs. Not only was she extremely patient with our inquiries, but she was able to conclude our house hunt 3 weeks before our deadline. We highly recommend Carly to experienced and inexperienced house hunters! Thanks Carly! -
Review 24 (2024-11-11 - Rating: 5)
This is my second review on On-Q. I continue to be impressed with Marci who manages to stay on top of just about everything. For those things that are not top of stack for me, shes pretty quick to remind me of things that need to get done. Moreover, she is been helpful in helping me decide on any improvements or services that would be helpful in the management of the property. I give her five stars. Jerry -
Review 25 (2024-11-27 - Rating: 5)
Wendy Tillman is such a great person to work with. She is very responsive and very helpful with all questions. She has made the process of having a rental property so easy! Thank you Wendy! -
Review 26 (2025-01-14 - Rating: 5)
Wendy has been great at getting our questions answered and in a timely manner! I really appreciate her partnership :)Eren has been very responsive when we have questions and explains things thoroughly!Mason was friendly and quick when doing our home inspection! -
Review 27 (2024-12-18 - Rating: 5)
I am impressed by the process. I was a little skeptical since it was my first time leasing with a company that is so modern, many things are done online and via lockbox etc... So far everything is going as planned and have not had any issues. Wendy our property manager is there to assist with everything and answers emails promptly. -
Review 28 (2024-12-14 - Rating: 5)
We’ve been working with OnQ to make our rental transition run as smoothly as possible and we cannot say enough about Tara DeRaps. She has been so helpful and kind, always professional, quick to respond and readily available to solve any minor question that’s come up. During major life changes, this level of customer service is so appreciated! Thanks Tara!! -
Review 29 (2024-12-10 - Rating: 5)
Wes and McKenzie were super sweet and considerate of our time and space whenever they came for the inspection. They were prompt and efficient and made everything a breeze. Thank you to them both. -
Review 30 (2024-12-10 - Rating: 5)
If I had more stars to give, I would have. Marci from OnQ has done a fabulous job at dealing with a difficult tenant and handled the situation with great professionalism and care for all parties involved. For several years I was managing my properties myself but after this experience I recommend going with a property manager as they know a lot more that matters. I recommend OnQ and Marci and her team for your property management needs. -
Review 31 (2024-10-22 - Rating: 5)
On Q Property Management, sent a Inspector for my home, and I must say the gentleman they sent was very professional, courteous and respectful. I work from home occasionally and Wesley was top tier in his approach to completing his task while I was completing negotiations with my company. Definitely employee of the month! -
Review 32 (2024-12-04 - Rating: 5)
I really love working with Wendy, she talks to where I can understand what is going on and what needs to be done, and when it need to be done by. There has NEVER been a time that she HAS NOT went out of her way to help. Need MORE people like Wendy when it comes to dealing with the public. -
Review 33 (2024-12-12 - Rating: 5)
Wendy has been a tremendous help in our transition in renting an On Q property. She has been quick to reply and a great help with any questions or requests we have had! -
Review 34 (2025-02-21 - Rating: 5)
McKenzie was super sweet ! Entire inspection process was quick and painless thank you so much onq for the excellent handling -
Review 35 (2024-12-19 - Rating: 5)
I am extremely satisfied with OnQ, which manages two of my properties. Wendy Tillman, our property manager, is a true expert in her field. She always listens to our concerns and provides excellent guidance. Thank you, Wendy, for all your help. -
Review 36 (2024-12-05 - Rating: 5)
Mason and McKenzie were great! So friendly. They made the experience quick, as non invasive as they could and very pleasant.I hope to see them again.Great convo! -
Review 37 (2025-02-06 - Rating: 5)
Mason from corporate came by to do a routine inspection and was very friendly and helpful. ON Q has done a great job with being responsive any time I reach out. -
Review 38 (2025-01-31 - Rating: 5)
The staff is always friendly and accommodating. McKenzie, who did our inspection was extremely nice, communicated well and was very efficient and considerate of my time. -
Review 39 (2025-01-30 - Rating: 5)
Mason is awesome, thorough, and very knowledgeable of the inspection process. He answered all my questions and offered insight as well. Great dude💪🏾‼️ -
Review 40 (2025-01-31 - Rating: 5)
Tara Deraps was awesome with helping me get my new home set up! She was quick in messaging me back with any questions or concerns I had! Thank you Tara! -
Review 41 (2024-11-08 - Rating: 5)
Rebekah is amazing! The response to Maintenace issue is quick and they truly care about resolving any issues. Such a great company to work with especially if you have a busy lifestyle. Thank you, Rebekah and the entire team, for always being so responsive. -
Review 42 (2024-11-27 - Rating: 5)
Wendy at On Q has been amazing to work with. She’s obviously very organized and stays on top of communication. A+ highly recommend. -
Review 43 (2024-08-14 - Rating: 5)
It’s very pleasure working with Wendy Tillman from OnQ property management. She has been helping all over with the rough tenant that I had and she’s now taking care of the property to rent out. She’s always responsible for all my questions for the email and get the property inspection done and the minor repairs that we had. She is also very attentive so I really love working with her and I recommend her to any of my friends and colleagues if any property to be managed in future . Thanks you so much Wendy -
Review 44 (2025-02-05 - Rating: 5)
I definitely recommend this firm. The service that Paul Perry provided us is excellent, he replied immediately to answer our questions. My husband and I are very satisfied. -
Review 45 (2025-01-27 - Rating: 5)
I talked to Wendy about the property I am staying at and she was absolutely more than helpful. The answered every question I had and made sure my mind was right before ending the phone call. Great people! -
Review 46 (2025-01-31 - Rating: 5)
I had the pleasure of speaking with Jerry today regarding a few questions from my client. He responded quickly and was incredibly helpful in addressing all of our concerns. Great service all around! -
Review 47 (2024-08-15 - Rating: 5)
Mason Moore was quick, polite, efficient, and attentive. He conducted a thorough inspection of my unit and took notes on areas of concern plus maintenance requests.Wendy was great. She was understanding and supportive in dealing with my late rent payment and helped the process go smoothly! -
Review 48 (2024-11-26 - Rating: 5)
Good job. It was a smooth transition from another property management company and Paul perry was extremely helpful and responsive. Thank you guys very much. We will definitely do more business. -
Review 49 (2024-12-18 - Rating: 5)
I am a new tenant and I have to say that working with Jerry Reidhead (the Property Manager) was a pleasant experience. He is cooperative and will work with the applicant during the application process to make thi gs fo smoothly. -
Review 50 (2024-12-05 - Rating: 5)
Working with On Q Property Management made my rental process easy! Tara DeRaps was excellent! Very helpful and answered all of my questions in a timely manner! Thanks for your help! -
Review 51 (2025-01-29 - Rating: 5)
Eren is the best to work with, she goes out of her way to make sure that communication is at the highest standard. She’s always so friendly and helpful. -
Review 52 (2024-09-23 - Rating: 5)
We are enjoying our experience working with Wendy Tillman! She is a great property manager who is always timely with her responses, kind, and professional. We could not ask for a better property manager! Looking forward to working with her for the next few months! Thank you for everything Wendy -
Review 53 (2025-01-16 - Rating: 5)
Mason helped me get a piece of furniture back. Most excellent employee!!! Thank You!!!Since this first post Mason came today to do my unit inspection & it was very professional, thorough and efficient. -
Review 54 (2025-01-17 - Rating: 5)
Mackenzie came by our house & did our routine on the house. She was very sweet, very helpful with any questions we had. She was very kind. 🖤 -
Review 55 (2024-09-13 - Rating: 5)
Best rental experience weve ever had - Tara went above and beyond with her customer service. The utility portal is easy to set up, application & approval process was swift, and their communication is stellar. -
Review 56 (2025-01-29 - Rating: 5)
McKenzie was very nice. She listened. She took pictures and I believe that this company will get stuff done. -
Review 57 (2024-08-29 - Rating: 5)
Wendy Tillman is truly the best. She goes above and beyond as a property manager and very helpful. She is also very responsive and quick which is rare. Thank you so much Wendy, I will remember what you have done for me. -
Review 58 (2025-01-31 - Rating: 5)
Really pleased with their service. Very conscientious company. Our property manager is Wendy Tillman and she is just fabulous. She has been very patient with us and took great care of our property working around our budget. Really appreciate their service. -
Review 59 (2024-11-06 - Rating: 5)
Jerry Reidhead was awesome to work with! He was always very responsive and helpful!Rebekah Oquendo is very professional and great to work with. She is always very responsive and makessure my requests are handled in a timely manner. I love working with her on my issues because I know that she will have everything turned around quickly. -
Review 60 (2025-01-30 - Rating: 5)
Mason was very friendly, efficient, and quick in his inspection of the home. Glad to have met him! -
Review 61 (2024-08-15 - Rating: 5)
Im extremely happy with the help I received from Paul Perry. He patiently answered all my questions and concerns about transferring my property from a previous property manager to On Q. Everyone Ive spoken to has been very attentive and professional. I would highly recommend On Q to my friends and family who are looking for a property management company -
Review 62 (2024-08-05 - Rating: 5)
I would like to recommend Lesley Taylor at On Q Property Management for helping me out in the best possible way for managing my rental. She is always on top of any issues which have come up and keeps me updated with all the repair work which have come up in the past 3 months. Her professionalism and dedication makes my life easier and stress free. Highly recommend !! -
Review 63 (2024-12-03 - Rating: 5)
Our inspection went well. Wes was kind, explained the process, and completed the task quickly, made sure we didn’t have any questions or work orders. Every Interaction with on q property management has been great. -
Review 64 (2024-11-19 - Rating: 5)
During my inspection, Mason was very courteous and professional. He was polite and asked if I had any requests for maintenance in my property. -
Review 65 (2025-02-27 - Rating: 5)
On Q is a personalized management team, responsive and helpful. I was impressed with Matt Medonich who always responded promptly to my inquiries -
Review 66 (2025-01-20 - Rating: 5)
Mason came by after we moved in to remove the lockbox. He was friendly and kind! Another reason we love On Q Property Management ! -
Review 67 (2025-02-14 - Rating: 5)
Mason dropped by to do some finish up details. Removed the key lock on the door and picked up mail for the property owners. Very courteous and polite. -
Review 68 (2024-09-25 - Rating: 5)
Mason was awesome with the home inspection. Listened to all my notes and even made sure not to wake up my kids. Awesome Job Mason. -
Review 69 (2024-07-11 - Rating: 5)
🌟🌟🌟🌟🌟I had an excellent experience working with Wendy Tillman from OnQ Property Management. She helped me rent my property and kept me updated regularly throughout the process. Wendys professionalism and dedication made the entire experience smooth and stress-free. She was always available to answer my questions and provided valuable insights. It was a pleasure to work with her, and I highly recommend Wendy for anyone needing property management services. Thank you, Wendy, for your outstanding service! -
Review 70 (2024-11-05 - Rating: 5)
Wendy has been so helpful and kind! We’re currently in the process of moving to our new place and she’s been great about keeping us in the loop regarding the status of the place (a couple of leaks were found that delayed move in). -
Review 71 (2024-11-12 - Rating: 5)
I worked with Layton from OnQ property management, he did an exceptional job in finding a good tenant for my home. I highly recommend this team. -
Review 72 (2024-09-12 - Rating: 5)
Layton Bogle from On Q Property Management is an excellent Property Manager! He is always responsive and he responds on time with all my concerns and questions!I am very well pleased with OnQ Property Management and most especially my Property Manager Layton Bogle! God bless you Layton and all of the staff there at OnQ! -
Review 73 (2024-10-15 - Rating: 5)
Mrs Wendy Tillman & Forester went above and beyond, and made the process as easy as possible for me. With OnQs cheaper price compared to other PMs, this is probably the best value for your money. -
Review 74 (2025-02-28 - Rating: 5)
On Q Property management today did the annual inspection of the property where I live. The company has been in charge of the property for 3 years and it has been a pleasure to work with them. All the people I have had contact with are very professional and friendly. Today was no exception.Mckenzie the agent in charge of the inspection was very friendly and professional we worked together during the inspection Mckenzie took some photos it was a pleasure to work with her during the inspection thank you Mckenzie and thank you On Q company, I definitely recommend working with this company -
Review 75 (2024-09-06 - Rating: 5)
We recently moved into this house. We are new too the inspections for a house like this. Rebeckah Oquendo did a great Job explaining and walking me through everything she was doing. She listening to my concerns eased my anxiety about this inspection. Even Gave me tips on thing to spray on my walls for mold due to a water leak (that was fixed).Thank you 😊 -
Review 76 (2024-10-28 - Rating: 5)
Ive had the best experience with Layton Bogle, makes everything easy, very quick and responds to any question that I have. Very helpful in every situation. -
Review 77 (2024-10-24 - Rating: 4)
OnQ property is transparent about their cost structure which is important to me as the property owner. Wendy is very responsive to resolving issues in a responsible and professional manner. -
Review 78 (2025-01-14 - Rating: 5)
Mason did an awesome job inspecting my home. He was polite and very personable. -
Review 79 (2024-10-18 - Rating: 5)
Tara DeRaps was amazing. She was timely, efficient, and thorough. I doubt we would have made it through the process, and certainly not this quickly, without her. -
Review 80 (2025-01-15 - Rating: 5)
Mckenzie was very kind and efficient. She took her time with helping us and was respectful. -
Review 81 (2024-08-30 - Rating: 5)
Wendy is absolutely the best. She makes every process easy and understanding. Any questions you have no matter how many phone calls it takes she is there and she there with the answers and the most patient voice. Thank you!! -
Review 82 (2024-11-21 - Rating: 5)
Wendy is an excellent property manager! She’s professional, responsive, and easy to work with. Highly recommend! -
Review 83 (2025-02-11 - Rating: 5)
Wendy Tillman has done an excellent job in a very short time as my property manager. She inhertited two complicated situations and has adeptly made significant progress. She cares about the details that matter to property owners and Im excited to have her as my pm.Rebekah Oquendo has been a stellar maintenance coordinator. She is proactively communicative and working hard to minimize risks , lower costs, and come up with solid solutions to any maintenance issues we have had. I dont have to ask her to follow up with me on an issue that can be handled at a later time because she will track the issue and keep me updated as frequently as I wish. Im really impressed! -
Review 84 (2025-01-23 - Rating: 5)
Wendy Tillman is our Property Manager at OnQ. She is kind, professional and easy to work with. Always on top of what is happening with our properties. She brings a vast knowledge of the industry to the table which is such a blessing. We have enjoyed working with OnQ over the last 2 years. -
Review 85 (2024-07-23 - Rating: 5)
So far, I consider On Q Property Management an excellent choice when it comes to renting a property. We have received good attention from them. We had an inspection at the house, which is excellent because it helps keep everything up to date. Rebekah Okendo was very attentive and mindful of details, helping us resolve any pending maintenance or issues in the house. -
Review 86 (2024-11-30 - Rating: 5)
Our HVAC unit had gone out. Have them an emergency call on a Saturday and they came through for us. Wendy took very good care of us. -
Review 87 (2024-09-12 - Rating: 5)
A young man named Mason came by and expected my neighbors house. He was very friendly and kind. I do suggest having him around perfect at work -
Review 88 (2024-09-26 - Rating: 5)
Mason was quick and efficient to get the inspection done. Very kind and knowledgeable staff at On Q. I highly recommend this property management to everyone looking to rent a home. -
Review 89 (2024-09-09 - Rating: 5)
I really appreciated the great help the leasing agent (Tara DeRaps) was. She went above and beyond in helping me in the moving and application stage. Her performance was 100/10. Highly recommend. -
Review 90 (2024-11-08 - Rating: 5)
Mason was very friendly, knowledgeable, and professional. He was great with our dogs and children. -
Review 91 (2024-08-17 - Rating: 5)
My experience with On Q Property Management-Tucson has been nothing short of amazing! From the very beginning, I was impressed by their incredible staff. Beckcca Oquendo shared her inspiring journey and wonderful experience working with On Q, expressing how proud she feels to be part of such a fantastic company. This immediately gave me confidence in their services.Nick Paradis provided a warm and informative introduction during my onboarding process, making everything smooth and stress-free. Joleens swift action in managing and leasing my property within the first month was truly impressive. Her efficiency and attention to detail were outstanding, ensuring everything was handled professionally.On Q Property Management goes above and beyond in every aspect, making property ownership and management effortless. Their dedication to excellence and exceptional customer service truly set them apart. I highly recommend them to anyone looking for top-notch property management services! -
Review 92 (2024-11-30 - Rating: 5)
Mrs Wendy Tillman, go over and beyond the call of duty to help her tenants. She cares for tenants, answer our request in a timely manner, which has helped me to be able to communicate with her effectively and she understands real situations. She is not rude, she carries a pleasant demeanor about herself. And for got to mention she carries herself very professionally.To me her goal is for us to stay as long time tenants and to assure we are comfortable along with being safe. Thank you having her as an employee to help your tenants -
Review 93 (2024-12-16 - Rating: 5)
Jerry was great with communication on getting us our property we truly appreciate all his hard work! -
Review 94 (2024-10-25 - Rating: 5)
Very professional and helpful staff. I especially recommend Layton Bogle and Paul Perry because of their dedication and tireless effort to help me out and others as well. -
Review 95 (2025-02-18 - Rating: 5)
Wesley did a great job inspecting the house great person thanks for doing a good job -
Review 96 (2025-02-07 - Rating: 5)
Tara DeRaps was very helpful and made the signing process super easy! -
Review 97 (2024-10-02 - Rating: 5)
In reference to Rebekah Oquendo, I recieved excellent customer service with all my rental issues that were fully resolved by her from On Q Properties. I highly recommend ! -
Review 98 (2024-04-16 - Rating: 5)
I used On Q property management when I rented out my house in AZ. Now that I need the same in TX, I was happy to see they operate here. Matt is great and very communicative. Wendy was instrumental in getting my house rented out. Her excellent customer service and dedication made the process smooth and stress-free. Highly recommend! On Q. -
Review 99 (2024-12-19 - Rating: 5)
Mason was on time and extremely pleasant and professional. The inspection was non-intrusive but very thorough. Thank you Mason for making this a welcoming experience. -
Review 100 (2024-11-12 - Rating: 5)
We are in the process of listing our rental property through On Q property management. Their onboarding process was seamless, thanks to Matt Medonich. He guided us through the entire process and was very responsive to our questions. We are very happy with our choice and definitely recommend them to folks looking to rent their homes.I also engaged Julius Knolley of Mammoth Services that helped me with installing cabinet pulls and sealing grout for tiles across the property . He did a good job and the service was very smooth and hassle free. I would recommend using them and would use them again to service the property.Wendy Tillman Has done a great job managing our property and working with the tenants to get inspections scheduled and getting the tenant to re-up the lease. -
Review 101 (2024-05-10 - Rating: 5)
On Q has been lovely to deal with during our tenancy! Very responsive, makes repairs when necessary, and very friendly. Rebekah completed our semi-annual inspection today (they complete 2/yr) and explained everything thoroughly, was very sweet to our son and dogs, and quick to complete her task. She even worked around our son’s nap time which was greatly appreciated! -
Review 102 (2024-07-18 - Rating: 5)
Wendy is truly an exceptional individual. Her expertise and knowledge in the real estate field are remarkable. I have complete trust in her abilities and am confident that she will find the right tenants for our homes. -
Review 103 (2024-10-30 - Rating: 5)
Wendy , Is a great property manager and is very prompt on getting things addressed . We enjoy working with Her and the team !!! -
Review 104 (2025-02-04 - Rating: 5)
I refer my clients to On Q Property Managemet for management of their investment homes based on their professionalism and great communication. -
Review 105 (2024-12-18 - Rating: 5)
Mason was very polite and thorough. He made the process super easy! -
Review 106 (2025-01-22 - Rating: 5)
Wendy got my place rented within 2 months of switching from another brokerage firm! Thanks Wendy and OnQ PM team -
Review 107 (2024-07-23 - Rating: 5)
My experience with On Q from start was very pleasant and helpful for me, they very patience and on point to help you out to make sure youre full informed. Lesley Taylor have been great on the process from finding tenant and explaining the process. -
Review 108 (2024-07-24 - Rating: 5)
I had a very good experience with Layton Bogle and Carrie in On Q management. Everything was done seamlessly like inspection and showings. It was pleasure working with Layton who immediately responds for my queries. Highly Recommend!! -
Review 109 (2025-01-30 - Rating: 5)
Mason was nice, respectful and courteous. Send him back to do my next inspection. -
Review 110 (2024-04-16 - Rating: 5)
I have been using OnQ Property Management for couple of months now to manage my rental property, and I’ve found their services to be generally dependable and professional. The team is knowledgeable about the real estate market and has consistently provided sound advice on maintaining property value.I worked with Wendy in this process and she was prompt in her communication, typically responding to inquiries and issues within a reasonable time frame.I particularly appreciate their online portal, which is user-friendly and makes it easy to track expenses, maintenance requests, and tenant interactions. Their screening process for tenants has also been thorough, resulting in reliable tenants for my property. -
Review 111 (2025-02-03 - Rating: 5)
Jerry has been great throughout our process. Very quick response to all my questions -
Review 112 (2024-12-10 - Rating: 5)
Mckenzie + Wesley were very friendly, as well as quick and knowledgeable with our inspection! Thank you both :) -
Review 113 (2025-01-16 - Rating: 5)
Just had an inspection done on my property . Mason Moore was very respectful and thorough ! -
Review 114 (2024-09-19 - Rating: 5)
On Q Management team provided prompt assistance, the move in and any maitenance repairs that were completed. Specially Wendy T. Rebekah O. and JD has provided excellent service! -
Review 115 (2024-12-02 - Rating: 5)
Layton was professional, timely, and reliable for prompt responses. Overall a great experience. -
Review 116 (2025-01-31 - Rating: 5)
Mason was inspecting my neighbors home and provided me with some useful information. Very professional -
Review 117 (2024-05-10 - Rating: 5)
We have had no issues getting a hold of someone. Yes, sometimes they do need to wait a tad bit longer to hear back from the homeowners on certain things. Yet, thats totally understandable.We have been through two annual inspections already and both times we have had the privilege of Rebekahs presences. Shes very will spoken, kind and understanding and very respectful. Shes always asking if we have any current issues or concerns. Takes the situation serious. I definitely appreciate her wearing shoe covers when inside our home. 🙌🏽🙌🏽 -
Review 118 (2024-12-09 - Rating: 5)
Tara was Amazing -Very professional , prompt and totally always able to communicate to us - very happy with her service -
Review 119 (2024-01-26 - Rating: 5)
I love On Q. Theyre hands down the most professional Ive seen at getting everything done!Wendy specifically has been sooo amazing! Any issues from paperwork to moving in to maintenance, shes taken care of it all easily and fast! Keep it up at pleasing the tenants. Amazing company. 👏 -
Review 120 (2024-02-23 - Rating: 5)
Bryson Downing was exceptional in assisting me with questions and guiding me through the application process. He provided a seamless handoff to Wendy Tillman, the property manager. Im thoroughly pleased with their efficient and supportive approach.I had a few questions before my move-in and Wendy’s responsiveness and willingness to address my needs have been truly commendable. I appreciate her helpfulness and excellent communication. -
Review 121 (2024-06-04 - Rating: 5)
Rebekah did our home inspection today. She was on time and helpful. For my first home inspection, I had a no-show and no courtesy follow up call. So it was nice to have her show up the same day and time she notified me. :) -
Review 122 (2025-01-23 - Rating: 5)
Mason was very lovely and quick with our house inspection! Very professional 😊 -
Review 123 (2024-02-05 - Rating: 5)
As a small real estate investor who’s self managed for years. The handoff to a PM company wasn’t easy. But the overall process was made easy by the excellent customer service provided. Wendy gave me a level of comfort knowing their office would handle all aspects of managing my properties. Wendy also patiently walked me through steps needed to handle an eviction ensuring everything complied with county laws. Im very please overall with level of service provided! -
Review 124 (2024-07-30 - Rating: 5)
Paul Perry was very professional and made me feel like he new me before going to his office. I will not hesitate to recommend Paul to anybody who may need his services. Thank you Paul. -
Review 125 (2025-01-23 - Rating: 5)
Mason was very respectful, kind very nice young man. Very professional!!. Thank you Mason! -
Review 126 (2024-11-07 - Rating: 4)
I had a property inspection today from Mason. He was quick, thorough and very polite. Thank you -
Review 127 (2024-09-04 - Rating: 5)
Its a pleasure working with Layton Bogle! Layton is an awesome property manager. Prompt, understanding, and always helpful!! -
Review 128 (2024-11-21 - Rating: 5)
Marci has been great and thorough. Makes me feel confident about working with OnQ -
Review 129 (2024-11-19 - Rating: 5)
Mason with the inspections team with On Q Property was amazing! Very polite and professional. -
Review 130 (2024-06-28 - Rating: 5)
I contacted Paul Perry couple of days ago, and I just dropped the keys for On Q to start working on renting our propery in Texas. I really believe that the process steps he initiated pretty much like holding hands has been wonderful so easy, simple and very effective. I am sure they will be renting our property with the best price and at a record time. I highly recommend Paul Perry with On Q Property Managment for all your property management needs. Thanks a lot ! Paul. -
Review 131 (2024-11-12 - Rating: 5)
Mason was fast and professional during the property inspection he completed at the house today. -
Review 132 (2025-01-24 - Rating: 5)
Tara DeRaps made my leasing process seamless. Great experience thus far -
Review 133 (2025-02-13 - Rating: 5)
I had my house inspected by Maeson a very polite and friendly guy -
Review 134 (2024-07-16 - Rating: 5)
We had our first inspection today with on Q Properties by a young man named Mason. It was Awesome, he was kind, very courteous, didnt take long to show him we are taking care of the house God has blessed us to rent. Thanks Mason!!! -
Review 135 (2024-12-19 - Rating: 5)
The staff at On Q have been incredibly helpful. McKenzie came for an on-site inspection, and was so accommodating to our needs. -
Review 136 (2024-05-07 - Rating: 5)
Our inspection was quick and painless. I had my toddler around with me and she were very friendly and didn’t mind us being there during the process at all. She was asked if we needed anything or had any questions and was very respectful -
Review 137 (2024-03-22 - Rating: 5)
I would HIGHLY recommend On Q to anyone looking for professional, experienced, and easy to work property management company. Wendy is our Property Manager and she has already been vital in setting healthy boundaries with the tenants. They handle all aspects of the process and are top notch. -
Review 138 (2024-02-01 - Rating: 5)
It was a great working experience with Wendy Tillman at OnQ PM. She was attentive to my choices during the rental process and has been helping with the fixes needed to make tenants have a wonderful experience. It has been very smooth experience dealing with OnQ and Wendy in particular and looking forward to working with her in future. -
Review 139 (2024-11-03 - Rating: 5)
Layton was professional and prompt in his service helping me in my new rental. -
Review 140 (2024-04-09 - Rating: 5)
This is truly a great company that provides the best service! Wendy who is our property manager has made our process so easily. She is extremely organized and always goes above and beyond to provide the best service for her customers! -
Review 141 (2024-08-23 - Rating: 5)
I had my inspection today with Rebecca, she was so nice and understanding with my house full of kids and toys and patient as they played -
Review 142 (2024-05-28 - Rating: 5)
I recently purchased a house in Celina and chose On Q Property Management to manage my property. I have to say they are very professional and answer all your questions. Wendy is my property manager; she is very professional and quickly answers any questions or concerns. Very happy to work with On q property management and Wendy. -
Review 143 (2025-01-17 - Rating: 5)
McKenzie was so sweet and got everything done super fast. -
Review 144 (2024-08-08 - Rating: 5)
Mason was very nice and professional. He was quick and efficient. Thanks for making the inspection a pleasant experience. -
Review 145 (2024-11-19 - Rating: 5)
Mason was very professional, nice. Made the whole inspection swift and easy. -
Review 146 (2024-06-22 - Rating: 5)
Paul Perry is exceptionally prompt, helpful and professional. He addressed all my questions to my complete satisfaction. As a newcomer to On Q I had a wonderful business experience. Thank you! -
Review 147 (2025-01-16 - Rating: 5)
Very respectable, patient and gets the job done quickThank you Mason ✝︎ -
Review 148 (2025-02-13 - Rating: 5)
Mason made the Inspection process smooth and quick. Professional inspector. -
Review 149 (2024-02-23 - Rating: 5)
Wendy Tillman has been nothing but helpful throughout the whole process! Very quick at responding when requesting something… She makes everything so easy and I just love working with her! Give her a raise because she deserves it! ;) -
Review 150 (2024-04-30 - Rating: 5)
Eren Hernandez at On Q Property Management is great! Shes professional, responsive, and makes everything run smoothly. Shes always there to address any questions or concerns promptly. 100% recommended! -
Review 151 (2025-01-17 - Rating: 5)
It’s been great working with On Q management so far as a tenant.McKenzie had come down for the quarterly inspection and it was a smooth process -
Review 152 (2024-05-04 - Rating: 5)
Working with Eren Hernandez and OnQ has taken the heavy lifting off of managing my rental property. They are quick to respond, professional, and have my best interest in mind when making decisions so far. Would highly recommend! -
Review 153 (2023-10-17 - Rating: 5)
I had the pleasure of working with Matt Medonich, and Matts property management skills are truly exceptional. He was incredibly responsive, addressing my questions and concerns promptly. His knowledge of property management regulations and procedures is outstanding.From the moment we started working together, Matt displayed a deep understanding of the real estate market. Moreover, He is a fantastic communicator. He kept me informed at every step, providing regular updates and ensuring I was always in the loop. Thank you, Matt! -
Review 154 (2024-02-16 - Rating: 5)
Great property management company and my rental portfolio was managed by Wendy Tillman who provided 5 star service!!!!! She was attentive, responsive and always went the extra mile. I would highly recommend this property management company as you will be in good hands. -
Review 155 (2024-12-16 - Rating: 5)
Jerry Reidhead was very helpful in every portion of us getting into our house, very quick and efficient! Thank you for all the help! -
Review 156 (2025-02-12 - Rating: 5)
On Q has been really great so far. Eren is an awesome property manager. Highly recommend. -
Review 157 (2024-06-12 - Rating: 5)
Mason Moore was exceptional with the inspection. Quick and to the point, he made it extremely easy of a process my family wasn’t familiar to. Would request for him to take care of my next inspection. -
Review 158 (2024-11-11 - Rating: 5)
Worked with Layton, he was very quick and responsive. Had good experience. -
Review 159 (2023-12-01 - Rating: 5)
We had a number of issues with our rental property, including plumbing, roofing and the dryer. Eren Hernandez has done a great job coordinating all the repairmen on multiple visits to get everything done right, quickly, and with the least intrusion possible. Shes also been very pleasant to work with, and very responsive. -
Review 160 (2024-07-17 - Rating: 5)
We have been signed up with On Q Property Management since August 2023 and we have been very happy with their service. Windy Tillman has been our Property Manger and we like to thank her for her professionalism, caring and taking care of any problem in a very timely manner.Mahvash & Alan Schneider -
Review 161 (2024-09-03 - Rating: 5)
Good Service. Wendy Tillman helped us to get the lease renewal done on time. -
Review 162 (2024-07-18 - Rating: 5)
Mason did a thorough inspection of my property to make sure it was rent ready. There was great communication with Forester with on boarding as well. -
Review 163 (2024-02-14 - Rating: 5)
Dealing with On Q Property Management has been great! Julius is very responsive And knowledgeable. This has been a great experience and I look forward to working with him for a long time to come. -
Review 164 (2024-08-05 - Rating: 5)
Everybody was so Awesome! Wendy and Tara were extremely helpful. I am so excited about my beautiful new home. -
Review 165 (2024-11-21 - Rating: 5)
Wesley was great! Easy to talk to and did his job quick and easy. -
Review 166 (2024-01-27 - Rating: 5)
I went with On Q for managing first investment property at Texas. On Q made the entire experience from on-boarding to renting pretty smooth and i was able to rent out the property within a month. A special shout out to Wendy Tillman, my property manager who made the entire process seamless and easy to co-ordinate for out of state investors like me. -
Review 167 (2024-08-15 - Rating: 5)
Wes Bolton did a great inspection came out made the inspection easy and simple answered all my concerns and questions and was very helpful through the process… -
Review 168 (2024-05-15 - Rating: 5)
Rebekah completed my semi-annual inspection today and she was delightful to work with. She was kind, respectful, and helpful. It was nice to have someone of her caliber to work with through this process. -
Review 169 (2025-01-07 - Rating: 5)
Wesley was great and informative. He made sure to address any questions and concerns we had! -
Review 170 (2024-07-26 - Rating: 5)
It has been a pleasure working with Eren H. She has been great by providing best service and quick responses. Overall very impressed by OnQ property management. -
Review 171 (2024-10-31 - Rating: 5)
Mason did a great job inspecting the house he was very nice. -
Review 172 (2024-07-18 - Rating: 5)
I love working with On Q! Eren and Matt are very helpful and quick to respond. Best pricing in the industry while also offering unparalleled customer service. -
Review 173 (2024-08-14 - Rating: 5)
I was pleasure working with Lesley Taylor at On Q Property Management for helping me out with marketing and managing my rental. Highly recommend her! -
Review 174 (2024-11-21 - Rating: 5)
Wesley inspected my property today and couldnt have done a better job. He was efficient, professional, helpful, and friendly. -
Review 175 (2024-02-23 - Rating: 5)
Wendy at On Q was great. She was very prompt, responsive, and always ensured we were updated on the status of our property. Good company and recommend. -
Review 176 (2024-08-08 - Rating: 5)
I started using On Q last year (in Apr 2023) for property leasing/management services in DFW. Theyve been exceptional all along and I now have multiple properties with them. Their PM/leasing fees are very reasonable (compared to competitors). Matt, Felicia, Wendy and Eren (at the Plano office) are amazing to work with. Also, I like the fact that many of their services are online and you can track/manage through their portal. -
Review 177 (2024-12-12 - Rating: 5)
Mason and McKenzie made the inspection easy and comfortable! Glad to see Mason still doing his thing at work. -
Review 178 (2024-07-15 - Rating: 5)
Paul was amazing and made the transition for my parents rental really easy. Always answered my questions promptly and was available at all hours of the day. Thank you Paul! -
Review 179 (2024-04-27 - Rating: 5)
Working with Eren has been nothing short of an amazing experience. She’s made the entire process stress free in handling all their roofing needs. Communication is very important in the line of business. Eren is on top of it. She always provides help and answers to any questions or concerns I have promptly. She’s extremely professional and strives for excellence. She has a great attitude and huge heart and has been an absolute pleasure to work with. -
Review 180 (2024-03-06 - Rating: 5)
On Q Property Management has been an absolute Blessing to work with. My family and I have been on an emotional roller coaster over the past three and a half weeks. My 11 year old son and I were Baptized on February 11th, and less than 4 weeks later we will have keys to our own home. I give all the glory to my Lord and Savior Jesus Christ, but I feel like On Q and especially Jerry Reidhead, made this easier than we could’ve ever imagined.Thank you Jerry Reidhead! I can’t recommend On Q Property Management enough, and if it’s in DFW, I recommend Jerry Reidhead.Thank you 🙏🏻 -
Review 181 (2024-08-12 - Rating: 5)
This is my first time using a property management company and I had many questions on the process. Paul had great follow up and was very helpful, informative and patient. -
Review 182 (2023-12-15 - Rating: 4)
My client is looking forward to moving into her beautiful new lease! Our On Q Consultant was Jerry R. There was a slight lag in reply time, but he is amazing!! Anticipating a stellar lease for my client! Thanks Jerry! 🌟 Sy with KW Realty -
Review 183 (2024-07-25 - Rating: 5)
Jerry has been very responsive and easy to work with. The whole process has been smooth and extremely organized and easy. -
Review 184 (2024-12-19 - Rating: 5)
McKenzie was great, answered questions I had. Very polite -
Review 185 (2024-11-14 - Rating: 5)
Mason was timely and extremely professional through his inspection. -
Review 186 (2024-06-24 - Rating: 5)
Good history with the property management company so far. Mason’s property inspection was quick. He let me know he was on his way too which was helpful. -
Review 187 (2025-01-16 - Rating: 5)
Great service he helped me out alot and communicated and arrived on time -
Review 188 (2024-04-26 - Rating: 5)
Lesley Taylor is an incredible property manager! She made the move-in process so streamlined and easy. Thank you for the great service and support, Lesley!! -
Review 189 (2024-07-25 - Rating: 5)
Great service, friendly and accommodating team. Wendy Tillman and Eren Hernandez were very helpful. I recommend using On Q property management. -
Review 190 (2023-11-09 - Rating: 5)
Jerry was amazing walking us through everything we needed to know and have ready for our lease signing. Yes, I made it more difficult then it needed to be. Taking the time to call me so that I can ask all the truly silly questions. Thanks Jerry!! We love our home and appreciate you so very much!