Muse at Museum District

Located in Houston, Texas

Address: 1301 Richmond Ave., Houston, TX 77006, United States

Phone: +1 281-957-8387

Rating: 4.1

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-10 - Rating: 5)
All I have to say is Maliah is the most friendliest person & I believe does her job here the best! When I consult her she smiles & gets it done!

Review 2 (2024-03-17 - Rating: 5)
Monica at Muse is an absolute gem! From the moment my family and I stepped foot on the property, her warmth and professionalism set the tone for an exceptional experience. Not only did she guide us through the stunning property with enthusiasm, but her wealth of knowledge made every detail come to life. Monicas dedication to providing top-notch customer service was evident at every turn, ensuring that all our questions were answered promptly and thoroughly. Beautiful property and awesome location!

Review 3 (2024-05-30 - Rating: 5)
Just moved in. I needed a new place inside of a week and Monica was absolutely incredible getting my lease up and going. I mentioned my shower head seemed leaky, and it was replaced inside of a few hours. All the staff I have interacted with so far are friendly, and they go above and beyond.

Review 4 (2021-09-26 - Rating: 5)
I absolutely love living here. I moved from Florida to Houston 3 months ago and I could honestly say this is one of the best deals for apartments. The apartments are open concept, it’s pretty safe, and the price isn’t too bad for the budget.Studio: I have a studio apartment, I wish I had gotten a room with a balcony but my search was very last minute. The ceilings are tall and the bathroom has a huge mirror and a garden tub which is such a plus. The room is open concept and the bedroom has its own space. I have not had any maintenance issue except for the elevator but they do such a great job communicating to us and updating us on whatever they are working on.Community: the Muse tries to host events to get to meet people who live here (yoga, free food, social events…) and It’s been a lovely experience meeting my neighbors- especially since I just moved into Texas. Everyone seems really friendly and since this apartment is pet friendly everyone just seems so nice! The staff are all so friendly too, the main reason why The Muse stood out to me for my choice of apartment is because the staff was very welcoming and will be happy to help :)Safety: I would say this is one of the more safe areas in Montrose. The garage is gated and I haven’t had any issues loosing/stolen packages.Overall my experience has been positive! There’s a lot to do walking around this neighborhood (coffee shop, garden, parks are nearby) and I am definitely enjoying my stay :)

Review 5 (2024-03-31 - Rating: 5)
Sterling S. was the agent that showed me the property, and he was very friendly and informative. Property appeared to be well kept and in a nice area. I didn’t apply here but this property was definitely a top contender.

Review 6 (2024-01-04 - Rating: 5)
I had an exceptional experience living at Muse Apartments. The modern design and amenities exceeded my expectations. Roman, the property manager, was incredibly attentive and ensured a smooth residency. From prompt maintenance to great communication, Muse Apartments and Roman create a welcoming and enjoyable living environment. Highly recommend!

Review 7 (2021-06-16 - Rating: 5)
Plain and simple, my experience with these Apartments has been excellent. From the quality of the amenities to the care of the staff, overall stellar experience. Achieves being a very enjoyable place to live while feeling like home in the evening for me and my wife. All fantastic staff, but cross your fingers you work with Diana. Truly prompt and professional responses and care out of her. Will miss living here when we inevitably move out of the city!-One of the most well-maintained gyms in the central Houston area-Well insulated walls, doors, and windows when you dont want the lovely natural sounds of the city-Highly responsive maintenance team: 12-48 hours for minor non-emergencies, and 1-2 hours for emergency work orders. Again, so rare to get this sort of service in your property management company.-Very communicative company with property updates and upcoming events

Review 8 (2019-06-09 - Rating: 5)
I have lived at Muse for almost a year and I’ve been very happy with my experience. My apartment is lovely with nice high ceilings. The apartment walls are very soundproof, and I am never aware of my neighbors (human and dog) presence expect for when we greet each other in the elevator. There are also great amenities in the building and constant improvements being made. Since I moved in, they’ve added an amazon locker, a Stockwell store, and a new bike room. The pool is lovely with fountains that make a pleasant sound I can hear from my balcony. The location is great, and while Richmond Avenue is not very walkable, the beautiful Boulevard Oaks area just a couple quiet blocks away is a perfect place for a stroll. Most importantly, the office staff are very friendly and helpful, and maintenance is prompt and effective. Overall, a great place to live.

Review 9 (2022-11-29 - Rating: 5)
Cynthia, Roman and Martin are incredible and made this transition very smooth for me! I am in love with the apartment and the property it is perfect! I can’t wait to be able to use the pool when the weather permits but is such a beautiful view from my apartment! The other amenities are amazing as well thank you guys so much highly recommend!

Review 10 (2024-05-26 - Rating: 4)
Lived here for 2years. Staff is friendly. Garage and gym are good. Elevators are always broken. Roaches in apartment twice despite pest control. Things regarding moving out or transfer are so non-human and profit oriented.

Review 11 (2020-07-05 - Rating: 5)
Ive loved living here for the past couple of years. Management and maintenance have been great as of lately, specially with all of the COVID chaos going on. MUSE is conveniently located close to the medical center where I work and the commute is ideal. Ive dealt mostly with Diana as of lately and shes always very accommodating, friendly, and responsive. Augustine in maintenance is always polite and resolves my issues in a timely manner. Overall, Ive had a great experience living here. I highly recommend!

Review 12 (2018-10-11 - Rating: 5)
I came to the Muse in 2015 when it first opened.I have been happy here and would recommend it.It has been especially good for me, a senior citizen finishing out his employment. My apartment and the complex is secure. Never had break in or any troubles whatsoever. I have felt very safe here. Double bolt locks on apartment. The entrances, elevators, and all community rooms are secured.It is extremely convenient—in a good neighborhood, close to PO, banks, coffeehouses, library, grocery stores, drug stores, on a main bus route.Finally, the Muse has the best maintenance crew I have ever had in 45 years of renting. When the AC has gone out, within minutes of the repair request, there was a maintenance person there who fixed it. Other less life-threatening problems were also attended to and fixed very quickly. Augustin is fantastic! He always gets the problem fixed quick. Augustin rocks! The complex is always kept up and neat and clean—a showplace. I only hope the next place I go will be as good . I only leave because I have just retired and am leaving the state.

Review 13 (2020-07-08 - Rating: 5)
Great place to live, made even better by the team in the leasing office. I lived @ Muse for a couple of years before moving out of state and have moved back in upon returning to Houston; its centrally located and has awesome amenities, especially the giant pool. The leasing process was quick & efficient. Diana is always pleasant and very helpful and Marq is very responsive, professional and courteous. The property is really a great fit for anyone looking to live in central Houston - and the managing team makes all the difference.

Review 14 (2020-01-27 - Rating: 5)
I never really write reviews, but I felt the need because this place is just unreal. I moved in about August 2019 and have had nothing but a perfect experience. The staff is consistently helpful, friendly, and eager to solve any and all problems residents have. They keep a fun and interactive environment within the building, supplying things like group fitness (yoga and cycling), as well as game night, puppy play dates, brunch, and bringing food trucks right to our building. When you enter a maintenance request it is fulfilled within the next two hours. I moved here to be across from my university but its right around the corner from any and everything, never wanna leave!

Review 15 (2021-09-03 - Rating: 5)
Houston,You found a fantastic place to live. Jon in the office is super helpful, the property is beautiful, and I am extremely grateful to live here. What a quiet, clean, and friendly place to hang my hat! If you are looking for luxury, great management, and friendly neighbors; this is the place to stay. Thank you Jon for your help, professionalism, and being respectful of my time. I appreciate your hospitality and will be signing another lease. Thank you.

Review 16 (2019-12-07 - Rating: 5)
I have been living at Muse for the last 2 years and have really enjoyed my time here. If I were not transferring for my job I would have definitely stayed here. The amenities are spacious and the gym is one of the best ive seen. The office staff are always friendly and Diana is always sweet and personable. She always addresses my requests quickly as well as maintenance. Agusting and his team are superb. The location is one of my favorites because of its proximity to great restaurants, parks, montrose and museums. I highly recommend this property.

Review 17 (2020-03-11 - Rating: 5)
I have been living at MUSE since October 2018. This is the first place i moved in after a divorce with a little kid and I am glad I chose MUSE. First of all, it is a very safe place. I enjoy a nice view at my apartment. I love the pool and bbq area. It is in very close proximity to childs parks, Menil park, etc. I used to have a cockroach problem but the management was very helpful to address the issue. I ended up finding my own solution and it never happened again! I have been renewing my lease for the second time. Diana, assistant property manager, helped me a lot when I told her I may need to move out since I need a bigger place. She showed me all my options not to leave here, worked with me on my needs and guess what? I just signed my lease here at MUSE. I highly recommend this place!

Review 18 (2019-06-07 - Rating: 5)
I had nothing but a good experience while living here. Great amenities, good location, and the customer service was always unbeatable. I always dealt with Diana when going into the office and she always handled my needs in a professional and pleasant manner. Would definitely recommend to friends and family!

Review 19 (2018-01-24 - Rating: 5)
I dont judge any business on whether they are perfect or not, rather the way they handle a problem when one arises. My first interaction was less than ideal, however when I reached out to the manager, Lauren, she handled the issue quickly and professionally! I could immediately see she took steps to ensure the problem didnt happen to anyone in the future as well.The whole team is amazing! Kaysi, Amanda, Lauren and Damian are very friendly and easy to talk to. They get to know everyone and really take a personal interest in everyone living there. The maintenance/upkeep is also great! Every request I have put in has been fixed within 24 hours of submitting it, even when I designate it as a low priority! (I think his name is Arturo?)Great experience here and definitely recommend to everyone I know!

Review 20 (2018-02-15 - Rating: 5)
These apartments are absolutely amazing! I love them so much. Spacious floor plans with great amenities. Amanda and all the staff has also made me feel like a friend or family member, they are welcoming and caring and on top of anything I need. Plus I couldnt ask for a better location being in the heart of Houston right next to so much.

Review 21 (2021-01-06 - Rating: 5)
I am beyond happy that I picked Muse at Museum district as my new home. Being from a small town I was nervous moving to a big city but everyone here at this property has been so friendly and helpful, “how could I be nervous”! I feel so safe in this apartment complex. I love how the location is so close to so many good restaurants and fun things to do. Thank you Jon for being so kind and helpful.

Review 22 (2019-07-13 - Rating: 5)
Ive been living here for four years and am about to renew for another. I have been here since it first opened. There are many things I love about this place, but what sets this place apart?1) Location. The neighborhood is great. I walk to the grocery stores, coffee shops, museums, parks, bars, and restaurants. Also, easy access to the freeway. But there are other apartments in the same vicinity that can boast that. So lets move on.2) The size of complex and layouts. The size of complex is perfect. Not too big. Not too small. Ive lived in one that had over a thousand apartments and one that had 30 apartments. This one I believe has about 500, just the right amount for it to feel like a real community. The layouts, this is high on my priority list and they are all open and flow very nicely. They use the space efficiently, so even if you live in an efficiency it feels big and airy. But again there are other apartments that could boast this. So lets move on.3) The Construction. This is huge. I have never heard my neighbors. The construction is solid. I once lived in another Luxury Apartment complex in which every morning, like clock work, I would hear the neighbor upstairs belt out to Brittney Spears at 6 am. She was not a good singer. The construction company really did a good job. Ive lived in the same apartment my entire time and all the fixtures and cabinets still look the same way as when I moved in. Never has a handle just fallen off (happened at this other Luxury Apartment). This is something you will only learn once youve moved in, so Im telling you now, sound construction. But lets move on.4) Management - the people. The best part and what has added the most value to my experience living here has been the Management. The people in the office have always gone above and beyond to make sure this apartment complex is not just brick and mortar but a real community. They know everyone and not just their names, but genuinely know them. And the maintenance staff is the best Ive ever seen. I havent had too many run-ins with them (good construction - see above), but they are always prompt, efficient, and super friendly.The Muse is top notch.

Review 23 (2020-07-13 - Rating: 5)
It has been so fantastic living at Muse! Diana and the staff are great and always made me feel welcome and important. Any maintenance requests I had were completed in a reasonable amount of time and the staff never failed to keep me in the loop. I highly recommend Muse if you are looking in the Museum District.

Review 24 (2021-03-02 - Rating: 5)
I am so happy that I found these apartment. After having to move back to Houston from New Orleans due to Covid, an already stressful situation, The Leasing Team was so helpful in the transition. I looked at a lot of places but finally decided to lease at Muse. The location is perfectly located and the amenities are top notch.

Review 25 (2021-02-23 - Rating: 5)
Can I just say that Muse did an amazing job at handling the loss of electricity and water this past week due to the harsh temperatures! They rented a bus for us to stay warm in and use and even had food trucks with vouchers for us during this time. Maintenance handled the pipe breaks with great efforts! Definitely grateful to be a part of this community.

Review 26 (2020-10-30 - Rating: 5)
Thank you for an amazing 7 years! Muse is a wonderful place to call home ! The Maintance team Augustine & Rosa And the entire group keep the property and units together. Diana Dennis is a stellar manager. This was my home until I purchased. Thank you for some memorable moments!

Review 27 (2019-08-01 - Rating: 4)
Maintenance requests are addressed immediately. All of my requests have been addressed either the day of, if requested in the morning, or completed the next business day. I have just submitted my first major maintenance request - my dryer is broken - and I will have to see how it will be handled. The staff came to look at it the next business day, and a part has been ordered. TBD on how long it will take to get fixed. Muse gets 4 stars & not 5 because I think the management tries to nickel & dime you. Seems like there is always some new fee (latest is an amenity fee & I do not believe my amenities have significantly improved), and they have recently changed payment companies and now there is no way to pay your rent without paying some sort of fee, which is infuriating.

Review 28 (2021-09-08 - Rating: 5)
Lived here for 1 year so far and cannot say enough good things. The staff are extremely responsive and warm, and always made the place feel like home. Maintenance is always quick and very friendly. Definitely recommend the building to anyone. Thanks for always going above and beyond!

Review 29 (2021-04-12 - Rating: 5)
Rose is the best! She took a lot of time to provide me with a great tour, thoughtfully pointing out all the amenities in relation to my interests and lifestyle needs. She is extremely professional and a great reflection of the customer-service and culture offered by the MUSE-welcoming, considerate, and peaceful.

Review 30 (2017-10-24 - Rating: 5)
Ive lived at Muse for only a couple months now and it has been a positive experience. I called about my A/C yesterday around 7PM, and within 20 minutes the maintenance man was knocking on my door to fix the problem. He fixed it right away, I was very impressed!!

Review 31 (2022-05-12 - Rating: 5)
John, Kirsten and Diana are the best.I can’t recommend the Muse enough. Diana and the staff have always gone above and beyond to make sure we’re always taken care.I’ve toured other apartments and the service that the Muse staff provides is unbeatable.

Review 32 (2020-07-31 - Rating: 5)
Toured the property today and applied on the spot. The staff was very welcoming during these difficult times. The property is very clean, amenities are beautiful and the location is everything! If I could give 10 stars I would. Can’t wait to call this beautiful property home!!

Review 33 (2023-05-30 - Rating: 5)
I had a maintenance emergency in the evening hours on Memorial Day and Alonzo was there in no time and fixed the issue! Always great work by the facilities team!

Review 34 (2021-09-03 - Rating: 5)
This location is absolutely perfect and quite accessible. The staff is very attentive and super friendly. Kirsten was very swift to communicate any sort of questions I may have had about the property. Great team!

Review 35 (2022-12-08 - Rating: 5)
Love the new changes management is doing! They truly care for the community, the hallways and even the amenities look better than ever, great job Muse Team and Westdale.

Review 36 (2021-04-13 - Rating: 5)
I discovered that the AC was not working this past Saturday night at 10:30 PM. By 11:30 there was a knock on my door and it was the AC repairman. He got my AC back up and running great on a Saturday Night!! Good Stuff!!

Review 37 (2020-05-05 - Rating: 5)
Such a great place to stay, staff was always there to assist you. I am more than satisfied to have had the chance to stay at Muse during my graduate program.

Review 38 (2017-07-16 - Rating: 5)
Ive lived in 4 different apartment complexes in Houston and Muse is by far the best. Amazing amenities, great staff, and you cant beat the price.

Review 39 (2018-09-18 - Rating: 5)
By far one of the GREATEST Communities ever! The staff is entirely accommodating anytime I need assistance on site. Management has been remarkable. Amazing amenities.

Review 40 (2023-02-10 - Rating: 5)
Roman and his team were amazing. One of the best tours Ive had since looking for a new apartment!

Review 41 (2022-02-10 - Rating: 5)
GREAT STAFF! Jon is very helpful! The apartments are great, location is perfect, havent had any issues.

Review 42 (2020-07-13 - Rating: 5)
I’ve loved living here so far. I had a super easy move in experience, especially considering the current circumstances. I would definitely suggest!

Review 43 (2020-08-31 - Rating: 4)
9 car break in today! No security. Nothing else over 3 years happened. Great place to live.

Review 44 (2019-11-30 - Rating: 5)
Just moved in! Love everything so far! The staffs are all really nice and the apartment is beautiful!

Review 45 (2021-02-02 - Rating: 5)
The move was super easy everybody played there part to make sure i had a successful move in i love my apartment !!

Review 46 (2024-11-07 - Rating: 5)
Had an amazing tour.

Review 47 (2020-11-21 - Rating: 5)
For the moving in process, it was in a professional way, to be more specific I want to thank Kirsten for explained everything in a fabulous and simple way.

Review 48 (2020-12-03 - Rating: 5)
The maintenance staff is very competent and efficient. Under the direction of Augustin, it is top notch.

Review 49 (2023-02-20 - Rating: 5)
Very nice apartment complex with great facilities and lots of guest parking.

Review 50 (2017-01-08 - Rating: 5)
Staff is great, property is always well maintained, security is top notch, great location and its pretty peaceful.

Review 51 (2021-09-03 - Rating: 5)
A great place to live! Great staff and are always willing to help. Highly recommend.

Review 52 (2020-08-05 - Rating: 5)
The staff here was so wonderful in helping me, they answered all of my questions 🤗 I spoke with Diana and she was wonderful