Keyrenter Property Management Austin
Located in Houston, Texas
Address: 3001 S Lamar Blvd #320, Austin, TX 78704, United States
Phone: +1 512-596-0055
Rating: 4.8
Services
- Wheelchair-accessible car park
Categories
- Property management company
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-19 - Rating: 5)
Amazing group of people to deal with from start to finish! Only had one issue the entire time with the house we were renting and it was fixed the very next day. Had to leave the house early due to the military and every step in the process was simple and explained easily by our property manager, Sheila. Would highly recommend to anyone moving to the area to choose this company! -
Review 2 (2025-02-13 - Rating: 5)
Keyenter has managed a property for me in Kyle for several years now, and theyve kept things running smoothly the whole time. Keyrenter has enabled me to be mostly hands off, so I could focus my time and energy on family and work. I have had very minimal vacancy and the tenants they screened and recommended always paid rent on time.They quickly addressed any maintenance issues that come up and my Property Manager, Sheila, keeps me in the loop as needed.After looking back on the last few years, I was happy with my decision to use and stick with Keyrenter and highly recommend them if you are an owner looking for a good team to work with. -
Review 3 (2024-12-31 - Rating: 5)
Iāve had an incredible experience renting with Keyrenter Property Management Austin, and I canāt say enough good things about my property manager, Blake! From the start, Blake has been professional, responsive, and genuinely invested in ensuring I have a positive experience as a tenant.Any time Iāve had a question or needed assistance, Blake has been quick to respond and always provides clear and helpful solutions. Whether itās addressing maintenance requests or simply checking in to ensure everything is going smoothly, Blake consistently goes above and beyond.Itās clear that Blake and the entire Keyrenter team prioritize both their tenants and the properties they manage. Itās refreshing to rent from a company that values communication and care as much as they do. Highly recommend Keyrenter Property Management Austin ā and if youāre lucky enough to work with Blake, youāre in excellent hands! -
Review 4 (2025-01-23 - Rating: 5)
My first home in Austin was managed by Keyrenter and I lived there for 2 years. Sheila, Zac and their team took excellent care of us the whole time. Theyāre always easy to reach and incredibly responsive to requests and general questions. Definitely would love to work with them again in the future! -
Review 5 (2024-12-31 - Rating: 5)
Living in a property managed by Keyrenter Property Management Austin has been a fantastic experience. Blake, our property manager, is incredibly responsive, professional, and kind. He ensures any maintenance requests are handled quickly and keeps communication clear and timely. Blake truly cares about the tenants and makes renting stress-free. Highly recommend Keyrenter and Blake for their excellent service! -
Review 6 (2024-11-25 - Rating: 5)
I donāt regret renting from Keyrenter. From the start, the staffs are very accommodating and very quick to respond. They make sure your questions are answered promptly. I just had an issue with my dishwasher last week, and Marjorie was able to send someone out promptly and get the dishwasher fixed! Lovely experience indeed so far! -
Review 7 (2024-11-22 - Rating: 5)
The management team is responsive and punctual. Really professional and their concern is genuine. Ive had nothing but positive experiences when dealing with my property manager Sheila. As a renter it makes me feel comfortable knowing my calls and concerns are going to be taken seriously. Shiela was very patient and thoughtful and gave me a great experience! I have nothing but high praise for the folks at Keyrenter. Top notch! -
Review 8 (2024-11-25 - Rating: 5)
Keyrenter has superbly handled our rental house in Austin for several years now. We live out of state and need someone to manage all of the rental details for us. Sheila and her team have taken care of everything from finding & handling tenants and maintenance, while keeping us in the loop with great communication. -
Review 9 (2025-01-22 - Rating: 5)
We are thoroughly excited to move into our new condo in Austin. Our leasing coordinator, Cesar, provided us with the smoothest application process Ive ever experienced and was very helpful in moving things forward for us. Would highly recommend. -
Review 10 (2024-11-14 - Rating: 5)
Keyretner has managed our property in Austin since 2021 and we havent had any issues. Weve lived out of state and out of the country the entire time and never had to worry about a thing. They took care of everything, from finding great tenants to repairs, and provided great communication, to include monthly account statements, all at a reasonable price. If we have any questions or concerns, my property manager Sheila is quick to respond. Overall, a great experience. -
Review 11 (2024-12-12 - Rating: 5)
Since the first contact I had with them, Keyrenter, they have been fabulous. After the awful experiences Iāve had with a previous property management company, I didnāt know if there was a good one out there but Keyrenter proved me wrong. My property manager, Sheila, has been kind, thoughtful, and treats me like an actual human being and not just a payment each month. I cant say enough how happy I am with Keyrenter. -
Review 12 (2024-11-12 - Rating: 5)
I am a new renter and so far, have had a fantastic experience with Keyrenter Property Management. Moving can be stressful and they were super responsive and helpful making this part of the relocation process stress free. I had some issues listed in my move in checklist and they literally came over the next day to address them. From finding the rental, to giving me information on setting up services, to move in, they have been wonderful. Also, paying my rent is a breeze with their online system. So glad they are my management company! Thank you Sheila, Anna and Tania for all your help answering my many questions. -
Review 13 (2024-10-01 - Rating: 5)
I had the pleasure of working at Keyrenter and it was truly a fantastic experience. The supportive and collaborative environment made every day enjoyable and rewarding. I want to give a special shout-out to Xanat, who was an incredible assistant. Her dedication, efficiency, and positive attitude always stood out, and its been amazing to see her excel and grow in her role. Iām so proud of everything sheās achieved. I would highly recommend Keyrenter to anyone! -
Review 14 (2024-09-27 - Rating: 5)
I have used this property management company for several years after leaving a company with incredibly poor communication. The single family residence is in another city so it was important to me to have a company that would exercise diligence is finding excellent tenants and maintaining my investment. I particularly like the transparency of my monthly owner statements and how quickly they follow up on tenant concerns. I work closely with Anna and Sheila who are always responsive and understand this is an investment, not a write off that I dont care about. I want tenants treated the way I would like to be treated and Keyrenter does that on my behalf. -
Review 15 (2025-02-03 - Rating: 5)
Robyn at Keyrenter Property Management was friendly, responsive, and processed our application quickly to secure our dream home. She expedited and simplified what is typically expected to be a complex, drawn-out process and we were approved for our lease agreement within 48 hours of submitting all of the required documentation. Thank you, Robyn! -
Review 16 (2024-11-21 - Rating: 5)
This was my first time renting through a property management company. I found the team at Keyrenter Property Management responsive, efficient and professional. They have a knack of being accountable to the owner while making the tenant feel that they are looking out for their best interest, as well. The portal for maintenance and rent payments was seamless and effective. After three years of working with Keyrenter its time for me to step into the next chapter of my life, home ownership but I will miss working with Sheila and her team who always went above and beyond. -
Review 17 (2024-11-22 - Rating: 5)
Marjorie has been an exceptional property manager throughout my stay. She is not only attentive to details but also genuinely cares about the comfort and satisfaction of the tenants. Every request I made was handled promptly and with a positive attitude. Marjorieās professionalism and dedication truly set her apart. I couldnāt have asked for a better experienceāhighly recommend!šÆ -
Review 18 (2025-01-14 - Rating: 5)
Cesar was so helpful during our application process! Super fast, clear communication. Derrick was fantastic with getting us into the unit to tour quickly, the whole team has been great to work with! -
Review 19 (2024-11-15 - Rating: 5)
Sheila, together with her team, Anna and Tania, has always been an excellent property manager. They are always responsive, professional, and attentive to any issues or concerns that arise. Their clear communication and dedication to keeping the property well-maintained make them a reliable and valuable asset. Its been a pleasure working with them, and I truly appreciate the level of care they bring to managing the property -
Review 20 (2024-11-20 - Rating: 5)
If youre looking for a rental home, Keyrenter Property Management is the best in the business in Austin. They offer excellent customer service in both English and Spanish. For detailed information, you can reach out to Vanessa, who will be happy to assist you. -
Review 21 (2024-10-31 - Rating: 5)
Ive been working with Keyrenter for a while now and have enjoyed the transparency throughout the processes. My property manager, Sheila, has been quick to reply to all my questions and is great to work with. Being able to trust that my home is being managed well is such a relief. I highly recommend Keyrenter for management of your property. -
Review 22 (2024-11-11 - Rating: 5)
If youve ever worked with a property management company, you know that you dont always get what is advertised. With Keyrenter Ive gotten the support, communication and transparency advertised which is refreshing. My designated property manager, Sheila, is quick to reply to emails and calls whenever I have a question and makes me feel supported. Thanks Keyrenter for living up to expectations. -
Review 23 (2024-11-22 - Rating: 5)
Hello,I needed to relocate quickly to another dwelling under 30 days, I reached out to LaRhonda and gave her my wish list for apartments. She went straight to work and provided me with 3 different options. I chose the condo unit that I desired and within the 30 days I was moving into my new place. She provided excellent customer service.Thank you -
Review 24 (2024-11-11 - Rating: 5)
Ive had the pleasure of working with Keyrenter, specifically Brandy Leha, and I can say with certainty that they care deeply about ensuring that their processes run smoothly and that clients have the best experience. Brandy goes above and beyond to try and understand when any problems arise. Shes responsive and willing to help in any way possible to find the best solution. -
Review 25 (2024-11-15 - Rating: 5)
Have been with Keyrenter for almost a year now and it has been a positive experience.Zac, our property manager, has been exceptional! We live out of state and needed to have some work done and he very quickly got quotes, lined up the contractors, and then followed up with us once the work was done. Highly recommend Zac! -
Review 26 (2024-09-11 - Rating: 5)
Iāve only gone through the leasing process, but I worked with Preston and heās been really great! The market has been tough and itās my first time leasing a home, so itās been incredibly helpful that Preston kept me updated and reassured during this process as well as having calls to double check specifics about potential tenants. His priority was definitely to find the best tenant in the shortest amount of time, but without pressuring me to move forward with anything I was uncomfortable with just to get a lease signed. -
Review 27 (2025-01-20 - Rating: 5)
This moving experience has been amazing so far! Julya has been super helpful during this whole process. Even though moving can be difficult, Keyrenter has really made it a breeze. Thanks again! -
Review 28 (2024-11-22 - Rating: 5)
Working with Keyrenter is the best decision, they are so communicative, always fast to give a solution, they hear you and make you feel appreciated as a customer. Tania has been amazing, I always reach out to her because I know Ill always get a fast response. -
Review 29 (2025-02-05 - Rating: 5)
Anna & Cesar have been great in helping us with our approval of our new home . Annaās communication throughout this process made something that could have been stressful very easy ! Cesar helped us with the approval and has made our transition seamless . Also a big shout out to all the staff over at keyrenter , thank you for being so thorough and professional .10 out of 10 recommend! -
Review 30 (2024-10-28 - Rating: 5)
I wish I could give Derrick Gonzales more than 5 stars! He really went ABOVE and BEYOND to help me secure my dream apartment. He was quick to respond, and helped negotiate for me during my time crunch! Great communicator, and very reasonable, and easy to work with. He has a great team, special thanks to Robin Ulrich for getting the lease drafted and her assistance helping me through the onboarding process! -
Review 31 (2024-12-01 - Rating: 5)
Keyrenter is the most efficient and professional property management company. Sheila and her team had been so easy to work with and they are always willing to help and answer my questions. Amazing experience -
Review 32 (2024-11-20 - Rating: 5)
Keyrenter Property Management is the best choice for renting a home. They offer excellent service and, most importantly, great quality. If you reach out, ask for Vanessaāshell provide you with all the information you need. -
Review 33 (2024-11-18 - Rating: 5)
I have been extremely happy with KeyRenters services. They are quick to respond, always provide multiple solutions to solve tenant issues & more importantly always include their recommendation and the corresponding reasoning. Communication is timely and of high quality, which means I dont have to be involved in the day-to-day activities.A special mention to Xanat, my property manager, who has been exceptional in managing my property. Her professionalism and dedication have made my experience with KeyRenter truly outstanding. Xanat ensures that everything runs smoothly and efficiently, giving me peace of mind.Overall, I am very satisfied with KeyRenter and their excellent service. I will definitely give them a 5-star rating for their outstanding performance and commitment to excellence. -
Review 34 (2024-11-25 - Rating: 5)
I donāt usually leave reviews, but Iām very satisfied with the service I was given so I am leaving one for Marjorie! Thank you for being on top of things, and for being so nice and friendly! Iād say, Keyrenter is the best property management company Iāve rented a property with! Top-notch customer service! Kudos to all the staffs! -
Review 35 (2024-08-21 - Rating: 5)
We found a home we loved and dealt with Derrick Gonzalez to view the home and get all the required information and details needed to lease the home. Once we filled out an application Ivan Ayala was our main point of contact and was very professional and efficient in making sure we submitted the application and got all required documentation turned in. Both these people made the process very easy and was always quick to respond and answer any questions we had. Excellent customer service all the way around. Also loved the modern and streamlined process of applying. Very easy and user friendly. -
Review 36 (2024-11-20 - Rating: 5)
Keyrenter Austin offers top-notch customer service. Whether youre looking to rent out your property or find a rental home, give Vanessa a call. Shell connect you with the right person, and you wont be disappointed. -
Review 37 (2024-09-10 - Rating: 5)
Ive had mixed experiences with previous property management groups but this is one that works with out a heavy hand in your living space. When we first moved in we experienced AC issues but after a little interaction, management replaced the whole unit without issue and I started seeing saving in my electric bill immediately.Their website and payment systems are also easy to use, which is a nice bonus.Thanks Sheila for taking care of us -
Review 38 (2024-12-31 - Rating: 5)
Zac has been great with helping me get settled into my new rental. Moving can be stressful but he and Keyrenter have made things a breeze. Thank you! -
Review 39 (2024-11-22 - Rating: 5)
My experience with KeyRenter was nothing short of amazing. I was able to use my Realtor LaRhonda to not only close on my investment property but also use her as the property manager to get my property on the market quickly. She provided weekly updates and statuses. It was great to have keyrenter as my property is a lil ways out and to have her manage everything including the lawn service was so load lifting to me. LaRhonda always communicated regularly with market updates and kept me in the know without me asking. I would def recommend keyrenters to others looking for professional and trustworthy property management services to cover their investment. -
Review 40 (2024-11-22 - Rating: 5)
Keyrenter Property Management has been fantastic! Julya, and their team is responsive, professional, and always ready to help. Highly recommend their services for a hassle-free experience! -
Review 41 (2024-11-11 - Rating: 5)
It has been a pleasure working with Brandy and Viviana. They have been extremely helpful throughout the entire process. Brandy, in particular, has been involved since day one, consistently bringing positivity and professionalism to each interaction. I am highly satisfied with their support and would be glad to work with them again. Thank you for the excellent experience! -
Review 42 (2024-09-23 - Rating: 5)
I just recently secured a rental property through Keyrenter, and Marjorie, Ivan, and Preston were extremely helpful. Their kindness, patience, and enthusiasm to help made this whole process go extremely smoothly. I greatly appreciate their service, and I look forward to working with them in the future. -
Review 43 (2024-09-11 - Rating: 5)
Brandy has been amazing to work with at Keyrenter Property Management Austin! She is knowledgeable, professional, and always goes the extra mile to make sure everything runs smoothly. I truly appreciate her attention to detail and how she makes managing properties stress-free. -
Review 44 (2024-11-15 - Rating: 5)
I highly recommend working with Keyrenter. They are always so fast to reply to my emails and calls. I have been working with Sheila and her team and I never have to worry about anything because they always have everything under control. -
Review 45 (2024-10-31 - Rating: 5)
Such a great management company to work with! Had the opportunity to meet a few of the team members and they are all so nice and friendly. Xanat is an exceptional property manager. Very thorough, accommodating and professional. Thanks for all the help! Would highly recommend! -
Review 46 (2024-09-13 - Rating: 5)
Ive been fortunate enough to work with Keyrenter for a few months and they have the best team in Austin, theyre kind, professional, prompt, understanding and most importantly, they treat you as a person, not a number, and that makes me feel like Im working with my best friends. Julya, Anna, Marjorie, Miriam, Vivian, Xanat, Sheila, Corinna....Thank you for making me feel part of your work family. šš¼šš -
Review 47 (2024-11-30 - Rating: 5)
With Keyrenter I always feel heard and in good hands. Sheila and Tania are always kind and fast to answer all my emails and calls. I appreciate their hard work. -
Review 48 (2024-09-27 - Rating: 5)
Iām an exchange student and looking for an apartment in Austin. i was talking to Vanessa and she provided great information about Keyrenter. I look forward to rent from you, once I head back to Austin. Great Customer Service and Super Friendly. :) -
Review 49 (2024-12-12 - Rating: 5)
5 Stars for Sheila and her team, they have been great to work with! Keyrenter overall has been great and really do appreciate the communication and care Ive been shown. -
Review 50 (2024-11-26 - Rating: 5)
Keyrenters bilingual staff truly enhances the experience, making everything smooth and enjoyable. Its wonderful to see a company that values effective communication and customer satisfaction. Julya is fantastic! -
Review 51 (2024-09-10 - Rating: 5)
I have worked with over 7 different rental companies in my renting life and keyrenter had the best customer service, which given their role is the most important quality. I worked with Xanax in Austin and she was consistently friendly even when I wasnāt and support my interests as a renter. We had one incident where they were closed over the weekend and due to a lot of poor circumstances I couldnāt get service for my A/C. That Monday I was livid and not kind on the phone. Xanat stayed completely professional and understanding through basically my tirade. She calmly explained the situation which, in retrospect, was reasonable from their end. She negotiated a rent decrease with my landlord for my troubles and helped me get immediate service on a Monday morning. She handed it better than I would or any rental representative Iāve ever worked with would have. 5 stars -
Review 52 (2025-02-27 - Rating: 5)
The application process was pretty straightforward with them, they guided us through the steps and responded with the resolution quickly within 24 hours. Have nothing to complain about. -
Review 53 (2024-09-26 - Rating: 5)
Tania has been incredible to work with! Our rental process has been super smooth, with Tania always being so responsive and so available to help with any maintenance or other questions. Highly recommend! -
Review 54 (2024-10-18 - Rating: 5)
Robyn has made leasing our latest home the smoothest process in the world! Appreciate all the communication and positive attitude. Grateful to have them throughout our lease. -
Review 55 (2024-12-06 - Rating: 5)
Ivan and Derek were amazing to work with. Both were very responsive and helped through the entirety of the process which made the process of getting into our home seamless! -
Review 56 (2024-09-30 - Rating: 5)
I work for an exterior remodeling company and had the pleasure of working with Sheila to get one of her clients duplexes remodeled. Prior to the job she briefed the tenants on what to expect and made my job extremely easy. I have worked with other Property management companies in the past and I would put Sheila in the top tier. Thank you for your help! -
Review 57 (2024-09-25 - Rating: 5)
Excellent communication and customer services provided from Vanessa at Keyrenter. If youre looking for a rental home Keyrenter Property Management is your best option. -
Review 58 (2024-09-12 - Rating: 5)
Working with Miriam is great! She is super responsive and attentive to detail. My experience with her and Keyrenter has been the best, I highly recommend it. -
Review 59 (2024-11-13 - Rating: 5)
Been renting with key renter for about 6 months and so far so good. Our property manager Xanat, has handled the few issues we have had quickly and professionally. šš¼ -
Review 60 (2024-11-11 - Rating: 5)
As a renter you are often made to feel like you are not a priority but that has not been my experience at Keyrenter. Ive had nothing but great customer service from Sheila and her team and just wanted to say a big Thank you to them. -
Review 61 (2024-11-22 - Rating: 5)
Great customer service provided by Keyrenter Property Management. If you are looking for a rental home, they are your best option. Ask for Vanessa for more information. -
Review 62 (2024-09-12 - Rating: 5)
Tania and Ivan with Keyrenter have been fantastic! š Tania is so kind and replies FAST via text to any issues I have with a maintenance, keys, etc. Moving in was so smooth.With Ivan, the whole application process was speedy and efficient. We are so happy to be Keyrenter tenants! -
Review 63 (2024-08-16 - Rating: 4)
They were very thorough! Since they are a property management company the contracts are air tight and the online application process are well built. Super easy and clean application process. They also helped with resolving an issue right out the gate to put less stress on us and we appreciate it! -
Review 64 (2024-11-08 - Rating: 5)
We have been working with Keyrenter for a few years and it has been a pleasant journey with them. Keyrenter is vey helpful during the leasing process and can identify qualified tenants very quickly and we are very satisfied with the service. -
Review 65 (2024-11-20 - Rating: 5)
I highly recommend Keyrenter Property Management for anyone looking for a reliable and tenant-focused property management company. Their team, especially Julya, truly cares about providing excellent service. -
Review 66 (2024-11-11 - Rating: 5)
I wanted to say a big Thank you to my Property Manager, Sheila for making repairs so easy. She was very courteous and prompt and the work was done in no time. Thanks Sheila! -
Review 67 (2024-02-06 - Rating: 5)
I am writing this review as a property owner. This is the first of my properties I have decided to rent out through a management company. I was a little apprehensive about the whole thing but Kelley Hickey was able to guide me through the process. Out of the three companies I interviewed Keyrenter had the highest monthly percentage charge but they did not have the fees and hidden costs of the other two companies. Kelley was very honest and transparent with me. We discussed the contract in great detail and I was comfortable signing it after discussing it with her. Derrick was the person who then took over and got my place rented very quickly. He was also very informative and transparent with me. I look forward to a good partnership with Keyrenter going forward. I will update my review at 6 months and then 1 year but so far the beginning stages of our relationship has been very good. -
Review 68 (2024-05-31 - Rating: 5)
The Keyrenter property management team is world class. Derrick Gonzales is knowledgeable, a great listener, and incredibly helpful. He is so easy to work with and explains everything thoroughly. He knows the market and knew just what to do to prepare our house and get it on the market. The description of our house was wonderful and we had our first application within an hour of going live. We couldnāt be happier! Thank you, Derrick!This is the second time weāve used Keyrenter and we wouldnāt go anywhere else. -
Review 69 (2024-11-27 - Rating: 5)
Keyrenter Austin is a great property management company. Miriam has been very responsive and a pleasure to work with. -
Review 70 (2024-09-10 - Rating: 5)
Julya was very attentive and supportive, and she responded to every question I had on a very clear way. I totally recommend Keyrenter if you are looking for a place to live and want to avoid all the struggle that comes with searching and searching. They have the best choices. Thanks! -
Review 71 (2024-10-02 - Rating: 5)
Preston has been very friendly and professional along the whole process. The communication has been clear and up to the mark. The market this year seems to be bad for renting and we were able to mutually work out on a rent plan and that helped in tenant finding process. -
Review 72 (2024-10-09 - Rating: 5)
Wonderful experience! Robyn Ulrich made the process extremely easy. They were friendly had a sense of humor and were quick to respond to all emails. -
Review 73 (2024-07-03 - Rating: 5)
With the stress of a cross county move to Kyle, TX both Derrick Gonzales and Ivan Ayala made the process of securing our new rental home a smooth and speedy experience. Both have been friendly and very responsive to any questions we had. We are very thankful for their hospitality and professionalism. -
Review 74 (2024-12-31 - Rating: 5)
Keyrenter provides an excellent service to all their clients. Xanat is always very helpful and friendly. HighlyĀ recommend -
Review 75 (2024-04-29 - Rating: 5)
I loved the fact that keyrenter was super transparent about their fees directly on their website compared to other property management companies that i has been browsing. Kelly and Jonathan helped put my mind at ease about any worries i had about renting out my property. Derrick handled the leasing and was very good and quick at responding to all my questions. He was able to lease the property very quickly and also had the make ready items done very fast to get it on the market. Im very pleased with my experience with them . It is being rented out 2 weeks after i moved out of the property. Very quick and efficient. -
Review 76 (2024-12-01 - Rating: 5)
I am very grateful to have found this company after so much searching. The whole team is great and I would especially like to thank Sheila, Tania and Anna for always being so professional. -
Review 77 (2024-11-19 - Rating: 5)
Keyrenter is the best property management company. Thank you Sheila, Anna and Tania for your hard work and for always having the best solutions and answers for me. -
Review 78 (2024-09-21 - Rating: 5)
Shelia is very personable and responsive. She was great at communicating between the HOA, property owner and myself during an ongoing situation and I appreciated her willingness to help! -
Review 79 (2024-09-16 - Rating: 5)
The process, although extensive to fully vet tenants, was made as easy as possible with Julyaās assistance. Communication was on point. Hoping all future endeavors with Keyrenterās continues as it has thus far. -
Review 80 (2024-12-22 - Rating: 5)
December 2024 - Continuing to use this company to service my property has been the best decision ever. There have been a few staff changes, but the quality of work and service they have continued to provide has been amazing. Highly recommend Keyrenter.Overall excellent experience! I appreciate all the updates and thorough explanation prior to signing with them to help manage my property. Over the years they have continued to manage my property with ease. I have never had any issues reaching Keyrenter when needed. They are eager to assist and always keep me informed about my property. I have had zero issues with the tenants selected, and zero issues with any of the vendors that have provided service on my home. I highly recommend them for anyone who is looking for a property management company. Thank you for making this process stress free. -
Review 81 (2024-09-16 - Rating: 5)
Great property management. For example, Anna, is always on top of ensuring maintenance gets done quickly, allowing us to have piece of mind.Highly recommend. -
Review 82 (2024-11-11 - Rating: 5)
I just wanted to say a big Thank you to Keyrenter but wanted to highlight Brandy, she was so helpful with my issues, and she communicated with me throughout the process til it was resolved. Great job! -
Review 83 (2024-06-26 - Rating: 5)
Itās been almost two months that I have been in my new home. Since day one Keyrenter has been really great as they expedited my move and had me approved and keys in hand within one week. Two weeks later my AC went out and LaToya at Keyrenter was my saving grace as she worked close with the AC company and stayed on top of them the entire time. We had a few bumps in the road but for the most part Keyrenter has been great to me, thus far. -
Review 84 (2024-09-12 - Rating: 5)
Keyrenter Property Management provided me excellent service! They were professional, responsive, and made the process smooth and hassle-free. Highly recommend! -
Review 85 (2024-11-20 - Rating: 5)
Thanks Julya for your help! She is always approachable and quick to respond to any maintenance requests or questions I have. Her friendly demeanor makes communication easy and clear. -
Review 86 (2024-05-10 - Rating: 5)
Sheila at Key Renter Austin is by far the best property manager I have ever known. She excels in communicating with owners, tenants, and contractors - returning phone calls and emails within hours. Sheila and I have worked together for almost 10years on management of two high-end duplexes. She knows thecontractors well and recommends those who regularly work with Key Renter. Shes especially appreciated by the tenants, some of whom were concerned about a property manager - but soon come to appreciate the immediate service and assistance Sheila provides. The contractors also tell me how much they like to work with the company. Overall, I am extremely impressed with Key Renter Property Management Co. and frequently recommend the firm to other landlords. Joanne -
Review 87 (2024-11-26 - Rating: 5)
I highly recommend using Keyrenter Austin if youre in need of a property management company, the service is great and Miriam has been very helpful throughout the whole process. -
Review 88 (2024-11-22 - Rating: 5)
A wonderful experience.Working with Vanessa at Keyrenter is such a pleasure, shes always willing to solve any situation. -
Review 89 (2024-09-11 - Rating: 5)
I canāt say enough about Anna! She was great, super friendly and very responsive. It was a pleasure to work with her. Highly recommend using this company! -
Review 90 (2024-11-06 - Rating: 5)
Great service from Brandy LeHa! Shes friendly, attentive, and always helpful. Highly recommend KeyRenter Property Management. -
Review 91 (2024-09-10 - Rating: 5)
The team is outstanding on all levels,I have had the privilege of working with XanatShe is quick to respond and so helpful on all matters related to the properties. She is always knowledgeable on task needing to have properties ready. Great job team Xanat -
Review 92 (2024-12-18 - Rating: 5)
Keyrenter has the Best bilingual staff to helo tou find your rental home. Call Vanessa! -
Review 93 (2025-02-15 - Rating: 5)
Update after moving out: cant recommend them enough. Move out process is super smooth and hassle free. No issues at all. Would difinitely come back if I need a rental.-------------Super smooth rental process from viewing to applying! Tyler took his time to show me around the property and made it a great experience, and kudos to Tania for the excellent job in helping us get through the application process and get the unit in under one day, knowing that we want to move in asap due to school schedule. Thank you all! -
Review 94 (2024-02-01 - Rating: 5)
My partnership with Keyrenter has been nothing short of exceptional. Particularly, Derrick Gonzales, my leasing specialist, stands out for outstanding service and communication. As a first-time user of a property management company, Derricks guidance very much helped me feel comfortable with handing over my property. The entire team at Keyrenter has been great throughout the process. Remarkably, they successfully leased out my house within a few days of listing it on the MLSāan achievement that, while not the standard, I am truly grateful for as a newcomer to property management. -
Review 95 (2024-11-12 - Rating: 5)
It has been fantastic to Work with Sheila,Anna and Tania, the communication is amazing and everything is handled smoothlyI appreciate all the Hard work -
Review 96 (2025-01-09 - Rating: 5)
Keyrenter Property Management has done an outstanding job managing our property over the past 7 years while weāve been living in another part of the country. Their work has significantly reduced our stress.A special shoutout to Sheila, who is incredibly responsive, professional, and efficient. Her team has consistently gone above and beyond in taking care of the property, ensuring everything runs smoothly.I highly recommend Keyrenter Property Management! -
Review 97 (2024-10-02 - Rating: 5)
Anna was great to deal with. As a small business owner, its refreshing to work with a company that communicates promptly and is available when needed! Highly recommend -
Review 98 (2024-11-11 - Rating: 5)
Great experience! Julya and her team are very professional and dedicated, making the entire process easy and stress-free. Thank you -
Review 99 (2024-09-23 - Rating: 5)
Marjorie was amazing to work with and she helped to solve the problems quickly and smoothly. Very happy to have her manage my property! -
Review 100 (2024-08-22 - Rating: 5)
Derrick and Ivan were great to work with, very informative and speedy replies made the application process extremely easy, smooth, and fast! We would enjoy working with them again in the future if itās possible! -
Review 101 (2024-04-24 - Rating: 5)
We first learned of Keyrenter when we leased a condo for our elderly mother. Derrick Gonzales was the leasing agent for that unit and was kind enough to ask the owner to make an exception in granting our request to rent the unit on behalf of our mother. This was our first experience with Derrick and a very positive one. We appreciated his kindness and willingness to work with our unique situation. We were so impressed by Keyrenterās process that we decided to use them to help us lease and manage two of our own rental properties. We got to work with Derrick again, but this time as a client needing his marketing expertise. Derrick did not let us down again! We appreciate how he has kept us in the loop with weekly updates on the status of our unit. Anytime we send him an email, Derrickās response is lightning fast. Heās been so pleasant and positive to work with. Derrick is a consummate professional and wonderful member of Keyrenter! -
Review 102 (2024-11-21 - Rating: 5)
If youāre looking for a rental property, Keyrenter is the way to go. The service is excellent, and Vanessa will guide you to the right person to help with your needs. -
Review 103 (2024-05-28 - Rating: 5)
Latoya has been wonderful to work with so far and really did a great job right from the start to make me and my family feel welcome in our new home. She is friendly, prompt and I have been absolutely blown away with her and this company to the point I hope to only rent from them -
Review 104 (2024-09-13 - Rating: 5)
@Marjorie, @Rhonda, @IvanThe Keyrenter team was amazing during our application and move in process. All replied to my messages in a timely manner and answered all my questions. Thank yāall for all your help. -
Review 105 (2024-05-16 - Rating: 5)
I have been very satisfied with Keyrenter. They have been managing my property for more than 6 years now. My account handler currently is Xanat. He has been very good and professional. He has been proactive in getting our lease extended without any hiccups. -
Review 106 (2024-10-31 - Rating: 5)
Ive worked with multiple Property Management companies and teams and my experience with Sheila Aronow and her Team has been top notch. -
Review 107 (2024-11-29 - Rating: 5)
It has been great renting with Keyrenter. Brandy is always so friendly, helpful, and responsive. Much appreciated!! -
Review 108 (2024-12-31 - Rating: 5)
If youāre looking to rent, Keyrenter is by far your best option out there, specially Xanat provided an awesome service -
Review 109 (2024-05-14 - Rating: 5)
Mary was very easy to communicate with. Overall enjoy this company especially how fast they are! The pet situation is rather annoying and spams up your inbox, you have to pay a random $30 account fee..but I get it gotta make money! Was also very easy to view property on my own time. Thanks for the help key renter property. -
Review 110 (2025-01-15 - Rating: 5)
Robyn was great to work with. Very communicative and helpful through the whole process. -
Review 111 (2024-12-14 - Rating: 5)
Great experience, helping us throughout the whole experience. I really appreciate Zac and Ivanās help getting us moved in. -
Review 112 (2024-04-04 - Rating: 5)
Keyrenter has been a blessing! They are super helpful, proactive, transparent, and professional. Derrick Gonzales (leasing specialist) has been wonderful to work with and Sheila Aronow (property manger) is an absolute gem. The keyrenter team is great and I highly recommend them! -
Review 113 (2024-09-23 - Rating: 5)
Itās been great working with Anna at Keyrenter. Sheās proactively helpful and polite. Thorough with good follow-up. -
Review 114 (2024-12-04 - Rating: 5)
Brandy and her team know the in and outs of asset management. I would highly recommend to not only single landlords but also investors! -
Review 115 (2024-09-21 - Rating: 5)
Keyrenter has been great, Anna and Sheila are outstanding for us. 10/10 would recommend. -
Review 116 (2024-09-04 - Rating: 5)
Ivan has been extremely great to work with! Very responsive, quick and helpful along the way of renting our first home! -
Review 117 (2024-09-12 - Rating: 5)
Good morning, if you want to rent your house safely and have even the small print clear, you should contact KeyRenter Austin for this, but I recommend asking ANNA specifically, she will help you and understand everything you need, thank you very much. -
Review 118 (2024-03-20 - Rating: 5)
Derrick Gonzales has been wonderful to work with through my application process for a rental home in Austin! He was very thorough and punctual during our tour, and he has been very kind, human, communicative, accommodating, and patient through the application process as I track down the necessary records and documentation. I deeply appreciate his transparency and willingness to provide me with the best possible information. -
Review 119 (2024-11-22 - Rating: 5)
Top-notch costumer service. Keyrenter has great people working there. Vanessa is Great! -
Review 120 (2024-11-28 - Rating: 5)
I highly recommend using keyrenter! If you can, ask to work with Brandy. Sheās so sweet, efficient and a joy to work with. -
Review 121 (2024-04-11 - Rating: 5)
Consistent quality! I so appreciate Keyrenter and all of the wonderful people we work with especially Sheila and her team as they handle the management of our rentals. They are professional, and proactive. Additionally, they look out for ways to create a better experience for tenants and owners. One way is lining up HVAC service 2x/year at a discounted bulk rate. Everyoneās happier when the AC works in hot Texas summer! -
Review 122 (2024-11-22 - Rating: 5)
Keyrenter is absolutely a great company!!! Marjorie was very professional and friendly! Excellent Service! -
Review 123 (2023-11-08 - Rating: 5)
I had the opportunity to work with Derrick Gonzales recently on a lease transaction and felt like it was worth sharing! I was helping my client find a home to rent and Derrick was representing the property management of the home they decided to apply for. Ive done hundreds of lease transactions over the last decade, and have to say that working with Derrick was awesome. He was always quick to respond, enjoyable to talk with, and moved the process along smoothly and efficiently. I would definitely recommend him to other agents, landlords, and prospective tenants. -
Review 124 (2024-04-01 - Rating: 5)
This is the first time Im renting my property and Keyrenter property management have been very supportive in entire process of renting -out the property.Larhonda was are very communicative, always stayed in touch, discussed various ideas/options/strategies for renting the property. They put-in all the effort that is required and always stay on top of it :) -
Review 125 (2024-11-30 - Rating: 5)
I have been working with Sheila, Anna and Tania and it has been a pleasure. Thank you for always solving the issues efficiently. -
Review 126 (2024-09-13 - Rating: 5)
Thank you Corinna Brock for getting our AC fixed so quickly, we appreciated the fast response and communication throughout the whole process. We highly recommend renting! -
Review 127 (2024-09-09 - Rating: 5)
Julya is so responsive and attentive to my needs as a renter. Sheās made managing maintenance requests and the whole moving in process a breeze! -
Review 128 (2024-11-19 - Rating: 5)
I have always had a great experience with this company. Tania is always so kind and willing to help. Thank you for being so profesional. -
Review 129 (2024-07-09 - Rating: 5)
I had the pleasure of working with LaRhonda McBeth with KeyRenter, and she definitely exceeded expectations during our transaction. When things didnāt work out with my client on one property, LaRhonda didnāt stop there. She recommended another KeyRenter property that saved my client on application fees and time. Her dedication not only benefited her clients & KeyRenter but also ensured a smooth process for everyone involved. Itās important to know who youāre working with in this industry, and LaRhonda & KeyRenter go above and beyond for their clients and properties. Highly Recommend! -
Review 130 (2023-06-27 - Rating: 5)
As a tenant, Ive had a wonderful experience working w/ Keyrenter, specifically Sheilas team. She, Preston and Miriam have been fantastic. Theyre always responsive in giving prompt attention to any of my questions or needs and diligent about passing along pertinent information. Very thankful for all their assistance! -
Review 131 (2023-11-14 - Rating: 5)
Key Renter continues to go above & beyond to provide details needed for their vendors. They work hand in hand with us to provide the best service possible for their tenants! Vanessa & her team go above & beyond in assisting me in getting what I need to get work order completed in a timely manner. They are amazing to work with :) -
Review 132 (2025-01-13 - Rating: 5)
Very responsive and friendly agent that helped us navigate the leasing process quickly. -
Review 133 (2024-09-09 - Rating: 5)
I love my rent house that is managed by Key Renter Property managed. Juyla goes above and beyond with any issues or maintenance requests that have come up. -
Review 134 (2024-11-22 - Rating: 5)
There is no better option for property management than Key Renter Austin. Julya is truly problem-solving oriented. -
Review 135 (2023-11-28 - Rating: 5)
I have worked with this group as a vendor for over 2 years now and they are easily the most responsive and hard working group in Austin Texas. They are quick to respond to any of our inquiries and their tenants always seem to be in the know with what is going on. Alex and Danny have been an integral part of making sure everything runs smoothly and we are so happy to work with them. We look forward to several more years of working together! -
Review 136 (2024-09-12 - Rating: 5)
Iāve worked with a lot of property management companies over the yearsā¦.. and Keyrenters is probably the best⦠If I have a problem can always call Annaā¦. Thanks, Anna⦠-
Review 137 (2024-02-21 - Rating: 5)
I have worked with LaRhonda McBeth as my realtor to help me buy my house, and when I needed help to rent it out due to life circumstances, she led me to Keyrenter. From just getting the house marketed to actually getting tenants signed and moved in, Keyrenter and LaRhonda have both been wonderful. They made the process incredibly easy and were very responsive to any questions I had. They made what I thought would be an incredibly stressful and impossible task into something I barely had to think about because they had everything covered. Thank you so much! -
Review 138 (2024-11-11 - Rating: 5)
I highly recommend Keyrenter and Julya! What I appreciate about Keyrenter is their attention to detail and prompt communication. -
Review 139 (2023-10-20 - Rating: 5)
Ive had an unbelievable experience with Keyrenter. I must have gone through 10+ companies before settling on Keyrenter. All of them felt salesy. Did not feel comfortable letting them manage my house. In fact, we went 6+ months without rent trying to DIY it abroad.Then I found Keyrenter. I knew Jonathan, the owner, was running things the right way. NO ONE offers a month to month contract. The only company that would do that is one that legit knows their service is top notch. Not trying to keep you locked for 12 months.Viviana is my main contact and she is amazing. My calls are returned within an hour max (usually under 10 mins). These folks run a tight ship.Thank me later. :) -
Review 140 (2023-09-09 - Rating: 5)
My wife and I had a really great experience renting our home to tenants using KeyRenter. They helped us quickly list the house, communicated with interested tenants, and effectively handled everything once the tenants moved in. They were very communicative throughout and great to work with. Highly recommend! -
Review 141 (2024-09-09 - Rating: 5)
Keyrenter property management from day one.... which has been three years, have always been professional, friendly, prompt to our requests and great communication from all their team member. -
Review 142 (2023-10-27 - Rating: 5)
We routinely service Keyrenterās properties and have been for 4-5 years. As a contractor and vendor of theirs, I can say their communication with property owners is excellent. We generally turn down property management work but Keyrenter is in the select few management companies that we will work for. -
Review 143 (2024-09-09 - Rating: 5)
Vanessa at Keyrenter was extremely prompt, professional, and helpful over the 3 years I occupied a Keyrenter property. -
Review 144 (2022-05-24 - Rating: 5)
If youre looking for a property manager, look no further.While most days I do not interact much with the team at Keyrenter- When I need them, theyre there. They have managed my property for going on three years now and theyve done an excellent job. They are very responsive to both my need and the needs of my tenant. They will work with any third party and will be just as responsive to them. They have handled delicate matters gracefully and worked wonders in any issues presented. I recently referred a friend to Keyrenter and am positive they will treat them as they have treated me.So if youre looking for a property manager, look no further. Sleep well knowing Keyrenter will look after your property as if it was their own (to be honest: they probably do a better job than I). -
Review 145 (2023-11-07 - Rating: 5)
Key Renter is one of the most professional and thorough property management companies I have ever worked with. If you google property management austin you will realize how exceptional it is for any property management company to have nearly 5 stars with hundreds of reviews. They have earned it. Xanat is always very helpful and fun to talk to. I would recommend this company to any of my friends and family. -
Review 146 (2024-12-18 - Rating: 5)
Just began renting with this company. So far seem very friendly and willing to make out transition to new home as easy as possible. -
Review 147 (2024-09-13 - Rating: 5)
My experience with Keyrent Property has been top-notch! Excellent communication and customer service. -
Review 148 (2022-07-13 - Rating: 5)
Keyrenter is seriously the best property management company Ive ever worked with. The staff is consistently exceptional to work with - friendly, responsive, honest, compassionate, and going above and beyond.Ive never once felt even the slightest sense of being taken advantage of, as Keyrenter has always done the right thing without hesitation.Its not just the major things - all the little things that theyve done well add up, such as the positive attitude and respect of privacy even as a previous tenant after moving out.I wouldnt normally go around raving about how great a property management company is, but Keyrenter in Austin has earned it. -
Review 149 (2024-02-21 - Rating: 5)
I recently worked with the team at KeyRenter Property Management in Austin, specifically with Mary. She was there for me every step of the way answering questions and was able to get my application approved in no time. I would recommend KeyRenter for rentals and leasing in Austin. -
Review 150 (2023-01-25 - Rating: 5)
I have had another great year with key renters property management company so leaving a 5 star review.I have rented out 2 properties in Austin and the entire team at key renters Jonathan, Max, Anthony, Sheila and have made the experience stress free for me.We have been able to retain tenants at one of the property for 3 consecutive years so a big thanks Sheila Aronow for keeping the tenants happy and addressing their concerns in quick turnaround times. This has helped in substantial savings as looking for a tenant and other fees with a new tenant can cost a lot of money.I have also been happy with the explanation of maintenance fees and great communication that we have established over the past couple of years.I would highly recommend key renters for property management needs -
Review 151 (2021-05-28 - Rating: 5)
Jonathan at Keyrenter has been wonderful since the first time I met with him. I had my first rental property with him for 2 years and never had to worry about a thing. They are very professional, responsive and take care of of everything! Not only was our rental property experience wonderful, he then helped us sell our property to our tenants! It was the best experience selling a home, everything went smoothly and once again Jonathan took care of everything for half the commission an outside realtor would have taken. I canāt recommend Keyrenter enough! -
Review 152 (2023-11-22 - Rating: 5)
Keyrenter has always been a staple within our company as weve been doing business with them for year now.Preston has always been my go-to guy. If I need a question answered right away or one of our technicians needs approval on a job, hes always there.Keyrenter has a top-notch staff, and we hope to continue our relationship with them for years to come. Thank you Keyrenter! -
Review 153 (2024-08-26 - Rating: 5)
Corinna is amazing to work with! She is super knowledgeable and always follows up. Highly recommend! -
Review 154 (2021-04-06 - Rating: 5)
Ive been with Keyrenter for 3+ years. They are taking care of customers and business in a very professional manner. Whether in the situations of smooth transactions or handling some challenging issues, they always keep me updated with honesty and transparency. They try to understand customers requests and work hard to find the best solutions for customers. All team members I have contacted with, Jonathan, Sheila, Max, Cody and Will are super kind, knowledgeable and very professional. Sheila recently did a fantastic job handling the storm damages to my property. She impressed me by her professional, efficient communications with HOA and insurance companies, her quick responses, and most of all, her willingness to go the extra miles to help.Keyrenter gives me awesome help and great peace of mind. Im very grateful. -
Review 155 (2024-09-17 - Rating: 5)
Very professional, very thorough and super good with communications. I have been using their services for the past many years and nothing to complain about! -
Review 156 (2022-11-09 - Rating: 5)
We have been working with Keyrenter for over a year now. Its been great working with the team. They are very responsive to our questions and needs, understand our concerns as well as address these on a timely manner. Recently we faced an uphill task with our HOA and Keyrenter property management team (Sheila and her team) were super helpful in unblocking this for us. Thank you! -
Review 157 (2023-11-07 - Rating: 5)
I am not a resident of Texas and have been working with Jonathan for past 2 months. Jonathan is extremely professional and he has a very good understanding of Austin real estate market. I have discussed with multiple property managers before committing to Jonathan. He provides response to questions in timely manner and sets correct expectations. He has been taking care of all the property maintenance requests in timely manner.When I listed my property for rent, there were multiple similar properties for rent and just because of Jonathans correct marketing, I was able to rent my property within 2 weeks from listing (while other properties are on market for around 60 days).For your property management needs, I highly recommend Jonathan. My other friends have already started contacting him.Update 2023:Keyrenter managed my property for past 6 years and it was an exceptional experience. Shiela have exceeded all my expectations. She was always very quick to respond and resolved all the issues in timely manner. Highly recommend!! -
Review 158 (2024-05-18 - Rating: 5)
Latoya over at Keyrenters has been amazing to work with. She was communicative about a maintenance order we put in as a tenant. I appreciate her and it gives me ease knowing sheās in our corner. -
Review 159 (2024-04-23 - Rating: 5)
Im really glad I went with Keyrenter! They were really professional and forthcoming throughtout the whole process from onboarding to getting the whole house up and ready for marketing.I had a really good experience working with everyone on the team so far, especially Bryson, who was very communicative and always attentive to address the many questions I had as a first time home buyer as well. His approach to analyzing a costeffective rehab of the property made me feel he was always looking out for my best interest especially from an investors perspective.While this whole process was nerveracking for me especially not being able to be there physically, I knew I had to find someone who I can really trust to work with but I knew I was in good hands from the way Keyrenter communicated and handled everything in making sure Iāll be able to rest easy!Shout outs to Derrick Gonzales as well for his professionalism and dedication in working hard to find us a new tenant during this vacancy period. I really appreciate his knowledge and expertise in guiding us through the whole process especially with me being a new home owner! -
Review 160 (2024-09-06 - Rating: 5)
Love working with Keyrenter. The whole team is super responsive and get things taken care of quickly especially Xanat. -
Review 161 (2024-09-13 - Rating: 5)
Julya is great! Keyrenter, itās a safety place to bring your property, the property manager and their assistants are great. -
Review 162 (2024-11-23 - Rating: 5)
Very helpful staff and quick responses to my questions. Sheila is the best- friendly and helpful. Would definitely recommend. -
Review 163 (2021-10-16 - Rating: 5)
Tania at Keyrenter Austin has been so friendly and pleasant the whole time as my partner and I have been going through the process of moving. Even from the first day when I booked the viewing, she called me right as I got to the house and helped make sure I was able to get in and that everything went smoothly. She was personable and comfortable and made it easy to follow up with her about my experience and any questions or concerns I had. The process took several days but she managed to give me updates, sometimes multiple times in a day, that allowed me to feel in the loop and at peace that things were moving along. I was very pleased with the service and I highly recommend working with them! -
Review 164 (2024-09-09 - Rating: 5)
Keyrenter is the BEST option if you are looking for a rental property. Vanessa is a GREAT property management assistant š!!! -
Review 165 (2023-11-09 - Rating: 5)
We recently took a job transfer and landed in a Manor home through Keyrenter. We believe and trust that Team Brandy is supportive through our lease. We believe this recently through multiple conversations with Tania!!! Tania has shown to be a caring voice and very sensitive to our needs with our wonderful home. Thank you Team Brandy!!! -
Review 166 (2024-09-09 - Rating: 5)
Tania has been communicative and organized in all of our correspondence, she is pleasure to work with! -
Review 167 (2021-11-11 - Rating: 5)
We have had such a good experience with Keyrenter property management. Unlike most property management companies, Keyrenter has been so easy to communicate with, incredibly kind, and very fast and accommodating in their responses. Sandy in particular has almost become a friend in the process haha, she is great! Youll be treated like a real person they care about, not just another applicant or tenant. It also felt like they were really rooting for us to get the house we wanted -
Review 168 (2024-05-22 - Rating: 5)
The fees and process felt more transparent and straightforward than other property management companies. Ivan was very helpful and responsive, making the process quick and simple! -
Review 169 (2023-10-13 - Rating: 5)
Our Sr. Property Manager Sheila Arrow was always fantastic to work with. She got back to us quickly if we had issues & provided us with detailed updates within our unit. Sheila is professional and kind. -
Review 170 (2022-05-25 - Rating: 5)
The team at Keyrenter Property in Austin has been exceptional to work with so far! Tania and Kelley in particular went above and beyond to make sure my application was complete and their swiftness & politeness is unmatched! Im very pleased with my experience so far & and hoping renting from them will be just as smooth! -
Review 171 (2022-05-10 - Rating: 5)
Jonathan, Brandy and their whole team were great to work with! They made getting our property ready and rented completely stress-free and took great care of the home as well as the tenants. I had a great experience with Keyrenter and would definitely recommend them! -
Review 172 (2023-11-19 - Rating: 5)
Ive had such wonderful experience with my property manager from Keyrenter, Brandy Leha. Shes been always quick to respond, listening to my requests, understanding my needs and when various issues occurred, making great efforts with her team to come up with the best solutions and follow through. Im super grateful to have her support and loyalty during those tough times. I believe her professionalism and her compassionate heart always ready to serve others would definitely make her a stella manager! -
Review 173 (2023-07-20 - Rating: 5)
Tania (Leasing Assistant) was the first contact I had with KeyRenters Austin when I was looking for a home to lease. She was incredibly attentive, patient and polite. If her helpfulness is any indication of the culture of her organization, Iāll be very pleased at continuing my business with this firm. -
Review 174 (2019-06-26 - Rating: 5)
I have just started working with Keyrenter Property Management team to manage my property in Austin and so far the experience has been great. It has not been very long since I have started to manage my property through them, but so far so good. When I called in the beginning before I decided to go with them, I had multiple conversations and had many questions for them. Jonathan was very responsive and patiently addressed all my queries. I like that everything is online, including funds. I also like the fact that I get a regular report and updates. Once I signed up with Keyrenter, the team has exceeded my expectations so far and has been very professional and proactive each step of the way. Jonathan, John and Kary have kept me informed about everything, and it was a delight meeting Jonathan in person. I look forward to working with them and hope to continue to manage my property with them. And the biggest thing which i saved for last - THEY GOT MY HOUSE RENTED and PRETTY SOON ! I would certainly recommend them to others who are looking to manage property in and around Austin (or other geographies that they handle and I might not know about) -
Review 175 (2021-08-10 - Rating: 5)
I am using Keyrenter as my property management company. As a first time landlord I was afraid of the process and finding the wrong tenant. Keyrenter has eased me of all concerns and has been SO lovely to work with! They are incredibly professional & organized. They are so thorough and have been honest and upfront about pricing and expectations. Jonathan, Susan, Dawn, Sheila &. Max have been a great team to work with! -
Review 176 (2020-02-25 - Rating: 5)
Excellent experience working with Jonathan, Sheila, and Max from Keyrenter Property Management. Even through we are remote to the rental site, the entire process was very smooth. They were ready the day we got the keys and they quickly found a tenant ( -
Review 177 (2022-03-17 - Rating: 5)
I stay in Seattle and Keyrenter team have been managing my property in Austin from last 2 years. They are very professional, the property and rental documentation is very well maintained, they send key updates timely. Plus there staff is really good and easy to work with, I hardly had an instance where I as property owner had to worry about anything. Special thank you to Anya and Jonathan from Keyrenter team. -
Review 178 (2024-09-20 - Rating: 5)
Annas great attitude and organizational skills have made my experience with Keyrenter pleasant and smooth -
Review 179 (2024-10-29 - Rating: 5)
So far a very seamless experience to get our home up and on the lease market and a contract signed. -
Review 180 (2024-08-21 - Rating: 5)
Nicest people. Incredibly smooth process. I dealt with a few before landing with these guys, and the difference was extremely refreshing. Particularly Derrick, Ivan, and Cesar. -
Review 181 (2018-03-17 - Rating: 5)
We have had THE MOST wonderful experience with Jonathan and team at Keyrenter. Even before we invested in a property in Austin, we reached out to Jonathan after looking at the great Yelp reviews to get some guidance. He was instrumental in helping us with the location choice and what areas we should look at that will help us easily rent the property.Once we moved forward with the purchase, he and his fantastic team (Genevieve and Sara) got on a call with us and completely walked through their process around how they will go about renting and managing our property.Within 2 weeks, the Keyrenter team did their MAGIC and rented the property to a very qualified family and kept us in the loop throughout.I highly recommend Jonathan and team as they go above and beyond to help their customers and their level of professionalism and quality of service is unbeatable. -
Review 182 (2022-05-24 - Rating: 5)
Property owners, I highly recommend Keyrenter. They have an amazing team and very efficient processes in place. They work to be completely transparent when onboarding and then take over your property and ensure they are on top of everything. If anything needs attention, they will reach out with context, details and options. Good property managers are a dream and extremely hard to find - Keyrenter really works hard to ensure they take care of your interests and do it very pleasantly. -
Review 183 (2020-07-06 - Rating: 5)
I switched to Keyrenter in order to upgrade the services to my tenants as well as to improve the marketing of my property. I was impressed with how quickly the team jumped into the project with a very professional approach. Their marketing methods were able to secure a qualified candidate in what seemed to be a terribly difficult market (during the Covid-19 pandemic). They are extremely professional, efficient, with fair rates for superior work. Thank you, Max, Jonathan and the Keyrenter team! -
Review 184 (2023-12-04 - Rating: 5)
Iāve had a great experience with Keyrenter. Xanat in particular has been responsive, very easy to work with, and ultra professional. Highly recommend Keyrenter property management! -
Review 185 (2023-06-19 - Rating: 5)
My experience with KeyRenters Austin was wonderful! Easy, quick, straightforward experience renting a home with great customer service and responsiveness by Tania. Made the process of renting a beautiful property very easy, especially from moving from out of state. 5/5 would recommend KeyRenters Austin! -
Review 186 (2023-03-15 - Rating: 5)
Keyrenter @ Austin is great & the process was really easy. I appreciate this company. Tania whom helped me was the best person I think that could possibly do the job. She answered all my questions & always responded in a timely manner. Willing to help in any way possible & went above that at times. Itās been a pleasure šš¼ ā -
Review 187 (2022-01-31 - Rating: 5)
Our experience with Keyrenter management has been pleasant all around. Our application process has been one of the most transparent experiences Iāve ever had. Sandy, our point of contact was very responsive and provided us with daily recaps of our application process. Jason, our point of contact after we completed the application process, has been very helpful with the paperwork and making sure that we have everything available that we need. Thanks! -
Review 188 (2024-09-12 - Rating: 5)
We have had an awesome experience working with Brandy and would recommend Keyrenter to anyone! -
Review 189 (2022-05-31 - Rating: 5)
Buying a primary residence is in itself a stressful process but purchasing a rental property in another state was a degree more stressful for me. Once I bought the property, the next biggest challenge was to hire a property management company that could look after my property as their own. I reached out to all of the top companies in Austin, but I am very happy that I chose Keyrenter Property Management primarily because of these few strong reasons though their charges were on the higher side.Top-rated professionalism - They were very patient in answering every question until I was entirely convinced of the process. I never felt that they were getting irritated, which was the case with some of the other management companies.Prompt response - Every email I sent got a quick response, and I didnt have to remind them, which was again something I was very impressed with.They never forced me or pushed me to hire them, which for me was very helpful because I had enough time to clear all of my doubts since the whole process of renting and hiring a property management company was new to me.The last six months of hiring Keyrenter as my property management company went like a breeze, and a huge thanks to the team, especially Anya Armaos. Anya always ensured I got a detailed breakdown of every expense and provided suggestions to minimize my cost and fix the problem. If you are looking for a very professional, caring company that takes care of your home as its own, please dont hesitate to connect with Keyrenters Property Management. -
Review 190 (2018-09-01 - Rating: 5)
I worked with Jonathan for my first rental property and would recommend him to anyone interested in a trustworthy property manager. He is always on time and prompt to return calls/emails. He found a tenant incredibly fast at a great price and made the whole process seem very easy. He managed my property for over two years and every issue that came up with either the tenants or the home were resolved quickly and with clear communication. -
Review 191 (2021-11-30 - Rating: 5)
Sandy at Keyrenter is awesome!!First let me start off by saying that I have worked with other rental companies in the past and have not had the best experiences. The associates are usually very pushy and more interested in landing a deal than actually helping me find a good fit for me and my family. I recently moved to Austin for work, and house hunting has been such a nightmare. Sandy was very patient and understanding of my needs and took the time to give me many options, and was also able to keep me within my budget just as i asked! I had such a pleasant experience working with her, she is very knowledgeable and i can tell she truly cares about providng the best customer experiance possible. I would definitely reccomend your services to friends and acquaintances looking for a new home. Because of her, your company has gained a loyal customer and advocate indefinitely. -
Review 192 (2020-12-10 - Rating: 5)
Absolutely best property management company in town. I can not say enough good things about Jonathan and his team. They are very responsive, reliable and very professional. I have dealt with many property management companies around town and Keyrenter is without a doubt the best. I only refer my clients to Keyrenter as I know they will be in great hands. You can trust this company to manage your property promptly. To all investors, Keyrenter is the key to your success!!!! -
Review 193 (2021-07-15 - Rating: 5)
Keyrenter has been absolutely professional in all aspects right from the beginning and made the leasing process extremely smooth. For the make ready work, the level of service provided was very timely and communication was excellent. I feel confident that my property is very well taken care of. I would highly recommend Keyrenter.