Hudson Homes Management

Photo of Hudson Homes Management

Located in Houston, Texas

Address: Energy Square Two Fifth Floor, 4849 Greenville Ave Suite 500, Dallas, TX 75206

Phone: +1 877-565-4669

Rating: 4.1

Services

  • Online appointments
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Property management company

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-29 - Rating: 5)

    I have been renting from Hudson since March of 2024. We unfortunately will not be renewing the lease in March due to our commute distance changing but we are so sad to be leaving.They are extremely easy to work with, any questions are always answered, maintenance was prompt whenever we had any issues. The move in process was so easy that I almost thought I was being scammed. We toured, applied, signed our lease, and moved in within a week. Everything was done electronically and our keys and door code were emailed to us. The neighborhood was peaceful and clean.I would/will absolutely rent from them again in the future.Thank you Hudson

  • Review 2 (2025-01-16 - Rating: 5)

    I wanted to take a moment to share my positive experience with Sandra Melendez during my lease renewal process. Sandra was professional, attentive, and responsive, which made the process much smoother than I expected.I appreciate the time she took to address my questions and concerns and her quick responses to my emails. Her efforts stood out and made a challenging process much more manageable.

  • Review 3 (2025-02-13 - Rating: 5)

    Hildred was an amazing help to me and my roomate both. She was proactive and extremely helpful above all with every step. From information on specific topics regarding the lease we were unfamiliar with, to the lease being approved and signed, she was there to inform and guide us in every step of the process. I was very impressed with her professionalism and knowledge with each question that was asked. I was very thankful to have her for this transition!

  • Review 4 (2023-10-04 - Rating: 5)

    I needed help in the proposed rent increase offered by HHM. Erica helped negotiating a fair increase. She was very professional and a pleasure to work with!After the expense of maintaining the lawn, planting a new tree for the front yard, installing a storm door on the front and a back screen door, had a perimeter fence installed for safety. Plus, we never been late on a payment for 3 years, a large rent increase was just not fair in our point of view. We are solid tenants but we are on a fixed income. We are established in this community and respected for how we keep the property. Please see before and after photos of the lawns front and back.

  • Review 5 (2024-12-10 - Rating: 5)

    My personal experience with Hudson Homes was a GREAT one!!! The one in particular experience I had was with Sandra (Property Manager.) She made my move from San Antonio a most Stress-free experience. She offered different suggestions/options for myself and kept communication all the way up to my move and thereafter. She was absolutely Amazing!! I would definitely recommend her services as a Property Manager.Thank you Sandra for all your help!!

  • Review 6 (2025-02-14 - Rating: 5)

    Sandra Melendez with Hudson Management was absolutely amazing to work with! She covers Texas amongst other states. She cares and she will help you every step of the way with your lease. She is also bilingual. That really helped me since I am puerto rican. Loved working with her! Kudos to her and her team!! Kind Regards, Samali Gutierrez May

  • Review 7 (2025-02-05 - Rating: 5)

    Sandra is an amazing asset to Hudson Homes! Every time I have a need she goes above and beyond to fulfill it and is very helpful. Thank you, Sandra for all of your assistance.

  • Review 8 (2025-02-21 - Rating: 5)

    Easy and seamless move in process. I was a little hesitant that theyā€™re an online management company however the communication has been incredible. Thank you Hildred!

  • Review 9 (2024-12-04 - Rating: 5)

    We had an issue with our heating and the local maintenance crew couldnā€™t fix it. Kevin Benitez from Hudson Homes Maintenance jumped in and got it sorted out within one day. We are really grateful for his great service! Thank you!

  • Review 10 (2024-10-24 - Rating: 5)

    My move in experience with Hudson Homes has been a good one! I was able to complete paperwork and get everything needed electronically which was very convenient. My initial support from Move In Specialist, Vince Birmingham and Home Management Team Member, Sandra Melendez has shown superior professionalism and customer support! I appreciate their thoroughness, follow-up and keen attention to detail. Thanks for making my state to state move a smooth one!

  • Review 11 (2024-09-06 - Rating: 4)

    I had a great experience with the Mid-Atlantic team, specifically Noel and Esmeralda. They provided excellent customer service throughout my move-out process. I never had any trouble getting in touch with them, and they typically responded to my emails within a day.While the property itself had several problems, I have no complaints about the Mid-Atlantic teams support and responsiveness.

  • Review 12 (2024-05-03 - Rating: 5)

    Yesterday 10/16/2023 I spoke with Lani Warren, Assistant Portfolio Manager at Hudson Homes, she was friendly and very helpful. I felt like I knew her on a personal level she treated me with respect and kindness so happy to be able to speak to someone that is so personably. Lani resolved my issue quickly and effortlessly.

  • Review 13 (2025-01-12 - Rating: 5)

    Belinda Patt is amazing!! I am so thankful for your grace and kindness while helping me and my family so much in no time at all, after days of worry.

  • Review 14 (2024-09-18 - Rating: 5)

    Meā€™Chelle Smith went above and beyond on my house renewal. I had a bit of confusion and this generous and kind lady assisted me and communicated with me every day until renewal was complete. She was polite, well mannered and very knowledgeable. 10/5 stars. she was so quick responding and over all just a benefit to the HHM team!

  • Review 15 (2022-09-08 - Rating: 5)

    I had some issues with my house on day 2 of moving in. Hudson homes did not hesitate to get the issues fixed.. They are very easy to get on the phone when you need to speak to them. They credited my account with the days we could not stay at home while repairs was getting made. Very nice people to do business with.. Me and my family absolutely love our new house!!

  • Review 16 (2024-11-22 - Rating: 5)

    I have not rented in almost 30 yrs but they made the process easy seamless from touring the home, applying, and moving in. Very friendly and supportive staff.

  • Review 17 (2023-03-09 - Rating: 5)

    Despite the bad reviews and the ratings of 1.5 on Yelp, Reddit and Revdex (BBB shows A+, Trust Pilot 4.9 out of 5 and 4 out of 5 stars in Google), my wife and I decided to give Hudson Homes a chance as well as offering the 1 month free which is due in April which will determine my follow up review. We originally thought we were getting March so it kinda threw us off a little which made it inconvenient. Im really impressed with how Hudson Homes is really organized. The response time to our inquiries is really quick and the staff has been wonderful to work with. I was also worried about the transition to a similar Wall Street home rental type which was also getting bad reviews and lawsuits occurring with requests to changes in the law. So majority of reviews Im seeing is that once you are finally moved in the biggest complaints about these companies that there are unknown charges, long wait times on repairs or work orders and resolutions complete long after a report to BBB. So far Hudson Homes has proved an excellent company to work with. Weve been tenants from another company for 5 years and never missed a payment and aways on time and moved 3x times to different locations in the states. But we want more than living in an apartment, we would like to find and rent a house instead. Hudson Homes has provided that opportunity. Big shout out to Deriel shes provides excellent customer service! She deserves a raise and promotion! Im highly impressed! So far Hudson Homes has made our dreams come true! Thank you Hudson Homes!!!

  • Review 18 (2024-04-05 - Rating: 4)

    Weve just about concluded our 2nd year renting with Hudson Homes and I just signed a renewal for a 3rd year. I too work for a nationwide property management company and believe myself to be a decent judge of competent property managers and I genuinely have nothing but good things to say about Hudson Homes. Granted, I can only speak to their Florida market, but everybody I have ever worked with has been very pleasant, friendly, professional, and helpful! They have always been prompt in responding to service requests and both of my renewal offers have been very fair. The online payment platform and resident portal is very easy to navigate and billing is easy to understand. The only thing that would make my experience 5-star worthy would be if 1) pest control & lawn maintenance were included in the cost of the rental, and 2) if I could be allowed to install a fence around the backyard (lease does not allow for this). But regardless, were happy to be staying with Hudson Homes for another year!

  • Review 19 (2024-07-12 - Rating: 5)

    I rented with Hudson Homes for three years. The company that handled maintenance issues was always prompt and took care of anything I needed. At first, I had difficulty getting in contact with a corporate representative from Hudson Homes for several things that popped up over time. That all changed with the introduction of Ashley Arnold, who I have to say was a true blessing to work with. She was fantastic; she always responded quickly to my phone calls and emails throughout the move out process, and she was genuinely kind and caring. She deserves a promotion!

  • Review 20 (2024-09-25 - Rating: 5)

    Im a current resident with Hudson Homes. I had a situation that was addressed by Belinda Patt. I was completely pleased with how she expressed herself and was compassion towards my needs. Thank you very much for all your help.

  • Review 21 (2024-03-11 - Rating: 5)

    Overall great experience. The staff are very kind and professional. Top notch customer service. Over the moon with our interactions with all of the staff including maintenance. The home is very nice and clean. There have been numerous technology issues due to the fact that almost all of the leasing process is online. Even with numerous emails with explanation, it still was not a super smooth process; I suspose if we were younger, it may have been easier. There is definitely room for improvement on the app/website side in my opinion. When I click on lease, a lease should be there to print not just a basic explanation of the lease info. The two different portals create confusion once you actually are approved. But so far, very happy we chose this home and this management company. More than 5 stars are well deserved!

  • Review 22 (2025-02-12 - Rating: 5)

    I cannot express enough gratitude for the incredible coordinator--Hildred. From start to finish, her communication was flawlessā€”she was courteous, highly professional, transparent, patient, and exceptionally understanding. She went above and beyond to ensure the process was smooth and stress-free for me. Her dedication and attention to detail were truly impressive. I am beyond thrilled to move in and deeply thankful for such an amazing experience!

  • Review 23 (2023-06-27 - Rating: 5)

    They Have been very helpful, and made the leasing process super easy. Iā€™ve had such a great experience and so excited for this property. Thank you Hudson Homes šŸ«¶šŸ¼šŸ”šŸ•Š

  • Review 24 (2024-06-28 - Rating: 5)

    The application process was extremely easy and got accepted in just one day! Vince Birmingham stayed in contact with us throughout the rest of the process up until move in day! He made sure we had everything we needed from day 1. So far Hudson Homes has been great!!

  • Review 25 (2024-07-15 - Rating: 5)

    I worked with Vinson Birmingham and the experience was GREAT! No hassle, no unnecessary running around. I was walked through paperwork and move in. They have several beautiful homes on the site, nothin or anyone is perfect, but theyā€™re quality and updatedā€¦. Iā€™m looking into buying soon but I never wanna move šŸ˜©

  • Review 26 (2024-10-01 - Rating: 5)

    Chris is one of the property managers for Hudson Homes and is definitely an asset to this company. I spoke to Chris on a few occasions and his very pleasant demeanor and knowledge in answering my (many) questions with patience is very much appreciated. Chris always takes his time explaining procedures and makes your concerns feel at ease. I dont come across this type of employee anywhere these days very often so I felt necessary to compliment Chris out loud! Thanks Chris for being professional, however relatable to your tenants .Hudson homes you did a great job on this hire!

  • Review 27 (2024-02-02 - Rating: 5)

    The communication has been great. There were several companies that I couldnt get on the phone or didnt have contact info. Hudson Homes reached out to me as soon as I was accepted and then walked me through each step and called to make sure I got the steps done correctly or to see if I needed any help. Easy process and simple. And was able to get the move in set up beyond the time I needed to be there. Ms. Hildred Is amazing! Helped me through this whole process.

  • Review 28 (2025-02-06 - Rating: 5)

    Hildred has been very helpful and pleasant. Her customer service is wonderful!

  • Review 29 (2024-10-30 - Rating: 5)

    Dont hesitate to rent from Hudson Homes. We have rented from HHs for the last 3 years. They have been Wonderful and Fair. We did not experince any major issues, and the very few small things we did encounter were handled in a timely manner. . At this time we need to move and expect that the move out process will be seamless and uneventful. We have kept the house in the same condition that it was given to us in. ***Updates to follow after the move.Thank you Hudson Homes.

  • Review 30 (2024-07-25 - Rating: 5)

    Ashley was very easy to communicate with and quickly resolved my issue. She made the whole process stress-free. Thank you for being so kind, Ashley! šŸ˜Œ

  • Review 31 (2024-09-26 - Rating: 5)

    2024: MeShelle helped us with our end of lease process to help identity all of our options. We really appreciate her thoroughness and prompt communication! Thanks so much!2023: Just went through the renewal process and received some help from Toni. Although we had some issues and concerns, Toni addressed them and was a big help!2021: Lacie was awesome! Very informative and professional!

  • Review 32 (2025-02-16 - Rating: 5)

    I like our new rental house this is my very first house I have been on a least , but I am hoping to buy a new home from getting a V A loan

  • Review 33 (2023-12-30 - Rating: 5)

    Iā€™ve been a tenet with Hudson Homes for almost two years now and this whole time Reneeā€™s Customer Service has been unmatched. Iā€™ve never had someone who is so compassionate and will go above and beyond to help and resolve issues that may come about. Iā€™ve also had the pleasure of getting assistance from Dwight, who Customer Service was the amazing as well. What a joy it is working with them both .

  • Review 34 (2024-08-30 - Rating: 5)

    Working with the property management team, Sandra is very helpful walking me through questions. Professional and made me feel like they actually care about my needs.

  • Review 35 (2023-09-21 - Rating: 5)

    Im not the review writing type of person but, based off of the service I have received from Tiffany at Hudson Homes Management I had to. She was the only one to solve an on going issue I had since the beginning of July this year with going on a month to month basis and switching back to renewing Agreement. She always responded in a timely manner and was so respectful every time we communicated. And most important, she gets to the bottom of the problem and doesnt stop til she helps solve it and makes the resident happy. Tiffany is Awesome! Thanks AgainšŸ˜Š

  • Review 36 (2024-12-12 - Rating: 5)

    Your attention to detail, your ability to listen and take critical action helped to make the process thus far a success. Thank you for all your efforts and follow ups.

  • Review 37 (2023-11-01 - Rating: 5)

    I had an issue with a gas charge on my bill in September and I called about it and was told to send what I had to an email address and when they replied they told me it wasnt anything they handled so I called who they told me to call and I got a run around and never heard from anyone so I called back on 10/16/23 and got a run around again with no resolution just told to talk to someone else so I called back again on 10/23/23 and spoke with someone who was no help and just wanted to talk over me and was told again to send what I had to an email address and they would get back to me by the end of the week so I did that and I didnt get a response again so on 10/31/23 I called again and spoke with Sandra and she jumped right into action and on 11/1/23 she called me back first thing in the morning and told me what she was told and then I spoke with Victoria and she rectified the situation. It was a minor problem that could have been fixed with my first call. They both are amazing. Great teamwork. Cant say enough nice things about both of them. Thank you for all your help. You need more people like them working at Hudson Homes.

  • Review 38 (2024-04-08 - Rating: 4)

    Overall the rental process was very well executed. Staff was very helpful accommodating and knowledgeable. Only downside was addition cleaning we had to do when we arrived from out of state to move in to home. Downside of not being local. Upside, the house was pretty well represented so no surprises and the maintenance team have been very responsive when needed.

  • Review 39 (2024-05-15 - Rating: 4)

    I completed the application after 7pm last night and was informed of my approval by 11am the next day. The touring process was easy and very convenient. Hildred was kind, patient and courteous during the application process. Now itā€™s just time to move in!

  • Review 40 (2023-08-10 - Rating: 5)

    This was easily the fastest and most efficient application process Iā€™ve ever done!Update: we recently moved into the property and our absolutely in love with our new home! Iā€™ve had to call the Hudson team with different inquiries multiple times and every person in every department Iā€™ve talked to has been extremely helpful, friendly, and welcoming. Weā€™ve only been here less than a week but weā€™re off to a great start!

  • Review 41 (2024-04-12 - Rating: 5)

    BIG shoutout to Sandra at Hudson Homes! Ive been in my rental property for 3 years and she is the best representative Ive worked with. She is thorough, responsive, and gets things done quickly and accurately.

  • Review 42 (2024-10-03 - Rating: 5)

    Fairly easy process of approval. Hildred on their leasing team was great to work with and very helpful!

  • Review 43 (2023-10-06 - Rating: 5)

    Ive been in this home for one year and had previous minor maintenance requests, which have always been proactively handled each time. I never had to call twice for them or in some cases once, since I submitted the request online.This week I put in a request to add a feature to the home which initially was marked completed and went silent.Persistence doesnt always pay off. But this time it did with the helpful nature of Tiffany among a few others who led me to her.Tiffany listened to my request and immediately got down to business in finding an answer. Then she followed through with the paper work we needed. Thank you very much!

  • Review 44 (2023-10-10 - Rating: 5)

    From the intro call (from Raquel) to the Congrats call (from Marli) so far all has gone well. Marli was so professional, thorough and polite. Her level of customer service is such a breath of fresh air. There were missing items she could very well have NOT sought clarity on and just DENIED us altogether but she did not. Her helpfulness and EXPEDIENCY in the process is very appreciated and I told her that. Please continue to treat your staff well so that it continues to foster good will with your customers. So far I highly recommend doing business with you.

  • Review 45 (2024-04-15 - Rating: 5)

    Leisslie Agis did an amazing job processing our application. She was very patient and helpful while assisting me with the application process! She was very courteous, kind, & professional! I am looking forward to enjoying our new home! Thank you so very much Leisslie!

  • Review 46 (2023-08-02 - Rating: 5)

    The Hudson Homes Company has been nothing shortcoming of absolutely wonderful for my family and I! I have had great experiences with Noelle, Ashley, Alex, and many others who I have spoken with over the past year. They have all strived to be tremendously helpful and always leave me happy after our conversations.

  • Review 47 (2022-11-15 - Rating: 5)

    Wonderful, seamless process working with this company. Trustworthy and thorough with amazing move-in specials that really show how much they care about getting families into quality homes. My move-in coordinators Ellie and Mariya were phenomenal. They assisted me through all my questions and maintenance concerns and went above and beyond to make sure all my needs as a future tenant were met. I am so impressed by this company and the team they have. Makes me look forward to being a renter under their quality care because I know I will be greatly taken care of. I dont see that changing while Im an active tenant but Ill update if it does.

  • Review 48 (2023-09-20 - Rating: 5)

    Prior to submitting an application for rental with Hudson Homes, I had a bad experience with another property management company. Hudson Homes made the process easy and efficient. I did a self tour of the home twice. When I completed the application, it was done through a portal with clear instructions and steps. Their website also explains everything in detail. I also called the property manager to ask some questions not listed on the website and the individual was very knowledgeable and honest. I was approved for the rental within 24 hours and assigned a moving concierge to help me day of. So far it has been a good experience and hoping it will continue to be for the term of my lease.

  • Review 49 (2023-10-11 - Rating: 5)

    Kristen with Hudson Homes assisted with great diligence when I was deciding to renew. When I ran into issues she was ready and willing to help, checking with me everyday to ensure that I am happy and my issues were resolved. Very happy with her services

  • Review 50 (2023-09-29 - Rating: 4)

    An agent called in a timely manner after I contacted Hudson Homes with questions about a property. She was pleasant and courteous on the phone, and explained the policies of the company regarding application requirements in a clear and reasonable way. I would look forward to working with this company in the future should my circumstances change.

  • Review 51 (2023-11-28 - Rating: 5)

    Ive lived in a rental from Hudson Homes for four years now. I can honestly say their customer service has only gotten better every year. I had an issue with autopay and less than 24 hrs later Tiffany fixed the issue and personally called me back to let me know. They stay up on their homes. Ive had septic tank replaced, water heater and french drain in basement all replaced along with minor fixes. I have to say we love the home we rent and highly recommend Hudson Homes.

  • Review 52 (2023-08-30 - Rating: 5)

    Since my first interaction with Hudson Homes, the company was quick with communication. Marli was such an angel on the phone, walking me through every question and the entire process. I heard back about my application within an hour of submitting it! Great communication, and very clean homes from my touring.

  • Review 53 (2023-10-26 - Rating: 5)

    My home is in Florida and Hudson Homes is located in Texas. So waiting for maintenance has always been an issue. Recently I had a situation that was just my last straw. Loni Warren has come to my rescue! She had been amazing with helping me get things done and in order so I can continue to live in this home I rent that I love. Without Loni I most likely would make plans to move in April. She has renewed my faith with this rental company. HH needs to put Loni in charge of all resident relations and if so they will find all their residents would be much more happy.

  • Review 54 (2023-07-21 - Rating: 5)

    I had the pleasure in working with Toni Franklin and she was absolutely wonderful! Sheā€™s so helpful, fast and diligent on responding to my emails. She provided excellent customer support and was willing to go the extra mile. She was just so kind and compassionate through the whole process!

  • Review 55 (2024-03-28 - Rating: 5)

    A stellar experience with Hudson Homes Management! A massive thank you to Marlita Pollard for her kindness and making every step feel wonderful. She truly adds a personal touch, making it more than just a transaction.

  • Review 56 (2023-04-18 - Rating: 4)

    VINCE BIRMINGHAM WAS AWESOME! He provided a very pleasant approval process for me, super fast and efficient. I did get approved for the home I was interested in. Im just not satisfied with some of the disadvantages and policies listed on their lease.No house buying clause and they only give you 24 hrs to sign the lease and pay the deposit. Feels a bit rushed.There were a few wears and tears, carpets werent cleaned, etc. in the home and it was said that this would discussed after signing the lease. However, the lease didnt mention anything about this so this is not guaranteed and Im super picky and OCD.Also, I started looking for a home prior to 60 days of my current lease ending and chose the date that their application allowed as the Move In Date and they refused to work with me on delaying my move in date by 2 weeks.Other than that great experience with these people. They dont make the rules so I cant blame the people trying to help out! :)I still have a few hours to make my decision.

  • Review 57 (2023-07-24 - Rating: 5)

    This 5 star review is specifically for Chance in the property management maintenance department. When he was finally assigned to my case I had a great experience. He gave me a direct number to text and call if I had any issues with his contractors and he consistently followed up with me to make sure everything was completed.However, let me explain what I had to do to finally get in contact with Chance. First, I contacted the emergency maintenance line(since it was after 7pm) about my AC not working in July when I came back from vacation and my entire house was 90 degrees. They said theyā€™d send in a ticket and it would get handled. I then got an email that said they would come and take temperatures at the house and inspect the system within 2-3 business days. I follow up with the maintenance number the following morning to explain the severity of the situation to only be blown off and told itā€™s a busy season and thatā€™s just how it is. I ask for permission to handle it myself and none was given of course. So they finally give me the number to call Hudson homes property management and talk to them myself. So I call them, after going through several options and waiting on the phone for 10 minutes I get in touch with Hailey. She tells me sheā€™s going to hand it off to chance. I ask for a phone number to reach them directly and she said, ā€œI donā€™t know why you need that informationā€ ummm hello Hailey but going through that process was not fun and my house is 90 degrees. Donā€™t you think better customer service is warranted? But I digress, she finally tells me chance will be getting involved and from there the experience was perfect.In short: ask for chance if you need emergency AC work done on your rental. He seems to get it. No one else up there did from my experience.

  • Review 58 (2024-04-01 - Rating: 5)

    I had multiple problems with management during my tenancy but i will say that Toni was awesome. She was the one that really took care of me when I needed help. I wish her the very best.

  • Review 59 (2023-09-27 - Rating: 5)

    Tiffany Hall and Brittney Nevels went above and beyond to help me with pool issues Iā€™ve had in the past regarding Northsight Management. They were able to develop a solution and we had our best year regarding our pool so far! I really appreciate their willingness to help and how they make sure that the tenants are happy! They are a pleasure to work with and provide professional and courteous service in a very timely manner.

  • Review 60 (2023-10-05 - Rating: 5)

    So far Hudson Homes, has provided me with amazing rental experience this past year. I havenā€™t had any issues with the house, or the staff. I just had a conversation with Belinda, about renewing my lease. She was an absolute sweetheart! Thank you, Belinda for all your support, though this process!

  • Review 61 (2022-05-12 - Rating: 5)

    The BEST company EVER!!! The customer service and the professionalism is one of a kind! I applied online to such a perfect home and Kirsten immediately contacted me and helped me through the entire process! She went above and BEYOND to get my application through to screening so that I could have my response today! I am SO HAPPY to say that I was approved! It didnā€™t stop thereā€¦ the move in team also followed up with emails and calls to ensure I understand the next steps and to prepare me for move in. They sent a full list of all details that I needed for my move in on 05/26/22. They are such a pleasure to work with! I HIGHLY recommend!!!

  • Review 62 (2023-10-18 - Rating: 5)

    5-Star Review for Leiah, who helps with Florida properties. She was phenomenal in helping resolve some one-time issues we had with our recurring payment renewal after 4 years of renting from Hudson. I would say honestly 3.5 to 4-stars for the company, as we have had an issue with a shower in the Master Bedroom for the last 3 years, and for some reason they keep putting a band-aid on it instead of properly fixing it... also had a pipe break under the concrete slab and had to pay for the huge water bill from the leak until it was repaired... and they would not compensate for what I got charged even though it was reported immediately.

  • Review 63 (2022-08-05 - Rating: 5)

    My experience with Hudson Home Management has been nothing short of AMAZING, their customer service is world class! I had questions and Ms. Devin was so helpful and resourceful. I went to view a home, and it looked JUST like the pictures online, immaculate! I received a call the next morning from Elsa and she was so pleasant and resourceful. She made me realize I had chosen the right company to rent with long term. I would recommend this company to any family looking for their next home! Thank you

  • Review 64 (2023-08-15 - Rating: 5)

    Ive always been very satisfied about the service I receive from Hudson Homes, but today, their service was exceptional. Sara answered my phone call. She was very nice and was sure that she understood what I needed, so she could transfer my phone call to the right person. Then I spoke to Chelby, who was also very helpful and kind while answering all my questions. I really appreciate this kind of service!

  • Review 65 (2023-02-02 - Rating: 5)

    I have been a tenant since July 2022 and I would like to say that this company is the best. They application and approval is fast. Communication is top tier. I can not express enough how thankful I am to have a landlord thats stay true to their words. When I need things fix their maintenance team get back to you in a timely manner and get the job done. Kirsten Goes ABOVE AND BEYOND. Everytime I call shes always have this pleasant professional voice. You can actual hear in her voice that she love what she do to make her residents satisfied. I recommend this company if youre looking for a place to call your forever home. šŸ’ŖšŸ¾šŸ˜

  • Review 66 (2023-04-11 - Rating: 5)

    We called several different companies looking for a home to rent. Hudson Homes website was user friendly and all of the representatives were extremely helpful. Ellie who was our point of contact was so patient, kind, helpful, and understanding. I felt like my mind was everywhere, yet, she was able to handle everything I needed, told me what to expect next, what to do after...etc. I am very pleased and feel at ease.

  • Review 67 (2023-04-21 - Rating: 5)

    So far so good! I was just approved for my application and after seeing a lot of bad reviews I was worried although after a quick call with Deriel, I was reassured that this was my best choice for my lease. Also after actually reading my lease terms I wonā€™t be shocked when I have to clean my own gutters or pay a late fee if I donā€™t pay my utilities because again, itā€™s all in the lease. So happy to make this step with Hudson homes and I will be updating my review after move in and at the end of my lease in case anything changes :)

  • Review 68 (2021-10-08 - Rating: 4)

    Ive been with them almost a year now. I can see why people complain about the application process because there is a lack of communication during that process and it is shady at first but it turns out to be legit as long as your the first one to get in your approved application. Everything else has been wonderful for me in Central FL so far. Any time I call in a maintenance issue, it has been handled right away. That goes for A/C and door frame/lock issues. Ashley Morse has been the one who has had the most professionalism to respond to all of my emails. Unlike other people in management companies. Whether I have good news or bad news, she is on top of her game and always lets me know that she is in receipt of my emails and does what she can. I highly appreciate her responsiveness. Now I will say, Our renewal did have a MAJOR rent increase for 2022 due to everything in the market and insurance here spiking this year. I feel It was a bit exaggerated though, over the top. However, I expressed my concern over the rental increase and asked them to consider a compromise for a more affordable price, and that they did. They actually worked with me and I appreciate that. Unlike my last rental company. So far, I have been happy with Hudson Homes.

  • Review 69 (2023-11-08 - Rating: 5)

    In a world of big rental companies with automated phone systems that donā€™t answer our questions, Raquel Ramirez with Hudson Homes Management was a huge breathe of fresh air! Friendly, good listener, and really helpful on how to help my parents find the right home for them, Raquel was a huge comfort to me as we move forward in the tenant application process.

  • Review 70 (2022-12-02 - Rating: 5)

    I am a happy renter today! I was having ongoing issues with my account for a few months, it seemed like the issues could not be resolved, and so many fees were adding up. However, today one of the managers, Kirsten, stepped in and resolved the issues so professionally and promptly! I really appreciate her due diligence, because I was so frustrated with the issues that I was going to submit a bad review on Google and a complaint with the BBB. I never like to be one of those people submitting complaints. I only like to leave positive feedback, but I was almost at my wits end, so I am extremely grateful for Kirsten! Hudson Homes should most definitely keep her around and reward her with a bonus and a promotion!

  • Review 71 (2023-06-26 - Rating: 5)

    Carmen is amazing! She is very knowledgeable of the properties, patient and just great energy when trying to move. I certainly look forward to working with her in the near future. What makes a difference to me when dealing with agents is the character of Carmen. Professional not pushy. Well equipped and knowledgeable of the product and areas. Follows up but is still not pushy. Thank you Carmen for being amazing at your profession! I appreciate you!!

  • Review 72 (2022-11-04 - Rating: 5)

    It hasnā€™t even been a full 24 hours since I applied & the customer service has been OUTSTANDING. I received a call congratulating me of my approval, signed the lease & paid the deposit, & was contacted by the move-in team all within a few hours. Honestly Iā€™m impressed at how smooth everything has been & I appreciate the time Deriel took to explain the process & next steps. I am looking forward to moving into my new home soon!

  • Review 73 (2023-02-23 - Rating: 5)

    Just finished my first year with Hudson Homes and it has been great! When we first moved in there were some minor issues that needed to be fixed. Someone came out the next day and fixed everything correctly and in a timely manner. If I have any questions or concerns an agent is happy to help and give you as much information as possible. Our rent did increase by 200.00 dollars for this years lease but we expected it. Any request we have about the property they have honored and made sure we are comfortable. Nice company to rent from.

  • Review 74 (2023-10-03 - Rating: 5)

    Chris with Hudson Homes Southeast Region provides excellent customer service. He is very attentive to concerns and proactive to make sure the customer is happy. He follows through on what he says he will do. He is an asset and a breath of fresh air for this company! Thank you Chris for your kindness & integrity. Blessings to you, sir!

  • Review 75 (2023-12-11 - Rating: 5)

    Kirsten Johnson Quickly resolved my issue unlike the lady I spoke with in the week prior. These 5 stars are for her as Hudson Homes wouldā€™ve lost a great tenant without her. Kudos to Kirsten!

  • Review 76 (2024-07-19 - Rating: 5)

    EDIT: Hudson Homes loves to take your money, but will screw you over on the way out. From failing to give me 60 days notice of end of lease, to having to call and email repeatedly to get that 60 days notice, the fun of dealing with this company just begins.Then when you leave, they dont just take your security deposit. They take it and a little cherry on top. The most fun final charge was Move Out Damages - Mow and edge grass ve for 502 dollars. Ill be the first to admit I didnt edge, but it darn sure was mowed and even still 500 dollars for mowing and edging is WILD.So renter beware. This company loves your money, and wont hesitate to screw you on the way out.ORIGINAL 2022: Ashley A. was quite helpful during my call about my upcoming move-in and really helped out!

  • Review 77 (2023-07-07 - Rating: 5)

    Amazing amazing amazing! If you have the chance to work with Pam you are BEYOND LUCKY. She is amazing, so helpful, kind and truly cares. Thank you Pam for helping me renew my lease. Its people like you who make the world a better place. Looking forward to another year here with great management and help.

  • Review 78 (2023-08-08 - Rating: 5)

    I had an issue with fees and called and talked to MeShelle Smith. She took a look at it and let me know that she had to forward it to their accounting folks to review but would let them know what we discussed. MeShelle did an excellent job, she listened to my comments and understood what I was sayting. I really appreciated the fact that she listened and was very honest about her response. She couldnt make a decision and it was possible that part of the fees might not be removed but check my account in a few hours to see what was removed. Fortunately she must had been able to convince the accounting people the the fees were a bit much and they were removed.

  • Review 79 (2021-11-10 - Rating: 5)

    I wasnt expecting much as I am familiar with larger rental companies but I can say I was pleasantly surprised how well Elizabeth treated me. She didnt rush me off the phone, she took her time to understand my needs. She was educated and thorough on addressing my concerns. If all my interactions with Hudson were this good, I probably would have leased here a year ago. I will be applying tonight. Elizabeth should be your trainer on customer service. 5 stars all the way!!

  • Review 80 (2022-01-23 - Rating: 5)

    This experience is one to remember. I received two methods of communication about an hour after the completion of my application. My representative, Kirsten J, was very polite and professional when explaining what I needed to do next. She provided me instructions with a promise to call me back the same day, Kirsten followed through exactly how she said that she would. I am truly amazed at this process! I couldnā€™t be more happy to have worked with Kirsten and Hudson. I recommend this company to my family and friends. The service that I was provided was amazing and a full 10/10!! Thanks Hudson for providing me world class service! Also, thank you, Kirsten J!

  • Review 81 (2023-10-22 - Rating: 5)

    We could easily access our rental the first day. They did have the physical keys in a spot that was hard to locate, but once we found them everything worked as needed. After completing a walk through there are some cracks and scratches in the floor and some of the sprinklers are not working. Overall, we are happy with the house and neighborhood.

  • Review 82 (2022-10-18 - Rating: 5)

    Iā€™ve moved in my new rental home through Hudson Homes a few months ago and had my first ā€œissueā€ recently. I called in and Dwight answered, was immediately friendly, listened to my concern and got me where I needed to go to get my issue fixed. (Which has been fixed almost immediately) He checked in later with me and let me know if I had anything else that needed attention heā€™d help. He has great customer service! To add it was super easy getting in contact with Hudson homes and they were quick to fix the issue.

  • Review 83 (2023-02-03 - Rating: 4)

    My moving-consultant, Ellie, has been wonderful! She has been sweet and helpful during an exciting but stressful time. She has assured me with my question and concern. My family is one week away from move in and we couldnā€™t be more thrilled. The whole process is smooth if you are familiar with online portals. The house is just beautiful!! Thanks again to Ellie for all her help, being efficient and informative!!

  • Review 84 (2023-04-12 - Rating: 5)

    Landon was extremely helpful when I had an issue processing my application. I also very much appreciated that he called me back after I initially sent him to voicemail when I didnā€™t recognize the number. Weā€™re just beginning to rent with Hudson Homes but so far I am pleased with our experience.

  • Review 85 (2022-05-12 - Rating: 5)

    This has been a great experience! I have been searching for a home for a few weeks and have been told the wait time is 10 business days to get an answer. I just so happen to come across Hudson homes and spoke to Kirsten! She was very easy to talk to very nice and professional! The process of applying for the home took all but a few hours! Spoke to my coordinator Kamire he was also helpful! I have rented in a while, I feel like I am off to a great rental experience!!!

  • Review 86 (2024-09-11 - Rating: 5)

    My AC took a turn for the worst and Hudson was very quick to get it repaired it end up being a complete AC replacement which I know was costly so I do appreciate that from them. Ashely A was very helpful and very professional I appreciate them and her

  • Review 87 (2023-05-17 - Rating: 5)

    Tiffany M. Has been instrumental is assisting with my application for a rental. She provided excellent customer support and was willing to go the extra mile. Her persistence and patience guided me thru the process from start to end with ease. A big shout out to her!! Thank you Tiffany really appreciate your efforts.

  • Review 88 (2024-01-30 - Rating: 4)

    My move in coordinator was Hildred Gebhardt and she was awesome! She was very patient and helpful with all my questions and concerns. Hildred also called multiple times to make sure I understood the move in process and that I had everything in place before my deadline. Thank you for this smooth transition to a new company.

  • Review 89 (2024-04-03 - Rating: 5)

    My experience has been wonderful. The staff, especially Hildred has been so helpful and thorough. I was able to sign my lease in less than a week.

  • Review 90 (2023-03-06 - Rating: 5)

    Personnel at the NJ office is always clearly doing their best to provide good service and converse with tenants respectfully. Ive spoken with Pam, Sarah, and perhaps a few other reps. Someone whos name I forget in accounts receivable also left a very positive impression with me. Theyve always gotten right on whatever request Ive had.The corporate nature of the property management can sometimes translate to things getting lost in communication through the levels and departments, but over all the individuals I speak to are great.Also as a resident the company they contract maintenance/service calls through can be frustrating. Theyve changed providers and there is a degree of improvement, but Ive found generally the cheapest, as opposed to most competent, vendors are contracted to make the maintenance calls. For most issues Ive needed to make follow up calls to have the issue re-fixed and one or two cases the issue was never fixed to completion.

  • Review 91 (2021-02-19 - Rating: 5)

    I know a lot of people have beef with Hudson Homes but honestly, my experience has been good. I was so skeptical at first because of all of the bad reviews, I decided to apply anyway. Before applying I made sure I had all of my documents in order, thatā€™s a HUGE VERY IMPORTANT thing to do since you must act fast with them due to the high volume of applications coming in. Once I applied I just had to submit a few additional documents and we were approved the next day. We had a couple of issues and delay in processing which caused me to panic for a week until I realized it was all due to the storm in Texas.. and their entire management team is located in Texas. Nonetheless within a day I had several team members reach out to me, the first being Andre. Andre was quick to answer my questions and make sure everything ran smoothly as the first move in coordinator was still out of office due to the storm. Iā€™m thankful anyone even got to me. Theyā€™ve called to check up and I couldnā€™t be more grateful. I do have to say, the application process is not what everyone hopes but they fully disclaim everything right there in clean writing. I hope my experience with Hudson homes continues to be a good one as I transition from applicant to resident! Andre is great and I hope he continues to keep in touch throughout my experience with Hudson Homes- heā€™s willing to help, personable and polite.

  • Review 92 (2022-08-05 - Rating: 5)

    The five stars are for Sandra Melendez who works with this company. I have been battling an ongoing issue with Hudson Homes since Sept 2020 and have spoken to many customer service reps and property managers who said would help fix the issue but never took the time to actually resolve the problem. It took almost 2 years before I finally spoke to Sandra Melendez, Who took this matter as a priority and helped to finally put an end to this ongoing fiasco. She is an example of excellent customer service. She was courteous, determined and prompt. Thank you Sandra for all your help and for putting tenants rights first. God Bless you.

  • Review 93 (2024-03-04 - Rating: 5)

    From start to finish, a very modern, organized and detailed process. And whenever a question needed help, Jordin was over the phone relentless to make sure we got the answeres and guidance to move forward. Very satisfied with the experience.

  • Review 94 (2021-12-11 - Rating: 5)

    I had such a great experience renting a home through Hudson Homes Management thanks to the hard work of Monica De Lara. She noticed an error that I made on my application, promptly called me, walked me through the correction process and when I still could not correct it, she reached out to her manager to ensure that I could get it corrected. She kept me abreast on the application process and ensured me that everything would be okay, even when I became emotional. Through all of that I got approved for the home and she called to give me the good news and remained on the phone while I talked about how I have been waiting for years for the right time and place to move. Her customer service was superb. Thank you so much Monica and Hudson Homes.

  • Review 95 (2021-11-03 - Rating: 5)

    I have been personally working with Danielle M from Hudson Homes and she has made my experience with Hudson Homes go so smoothly. In the beginning I had such a hard time reaching someone from the automated system to upload application documents and proof of rental requirements, but when I was able to get in touch with someone, who happened to be Danielle, Ive been in constant communication with her each step of the house finding process. Any questions Ive had shes answered them to the best of her knowledge and anything she didnt know the answer to she would get in touch with someone who did know and then get back to me promptly. My current living situation has been uncertain and stressful because my current landlord sold the property we live in and the new owners are looking to move in by Dec 1st. We are also currently expecting a new baby and the baby is due December 26th. We are currently a family of 2 adults and 5 children (soon to be 6). House hunting for our size family has been rough because of size and price but Danielle has helped relieve so much stress in such a time of uncertainty. With time running out to find a place, Danielle has helped us by reassuring hope and faith that things will work out for the good through her support and excellent communication skills. Since the day that we spoke she has not left our side with helping to be an extra pair of eyes looking for anything that fits our familys affordability, size and safety for the well being of our children as well as working the best she can to meet my husband and my needs. House/Apartment searching is not Danielles job description but yet she has taken our situation and personalized her role to fulfill quality customer service. Hudson Homes has a true gem representing their company and I hope there are many more people like Danielle working for the company. Danielle is a true mediator. She makes sure she fulfills the quality and expectations of Hudson Homes policy while still being professional but sensitive and considerate to the needs of the clients. My family and I have not found a place as of yet, but are confident that working with someone like Danielle that no corners are being cut or any stones unturned in finding the best quality home in meeting our familys needs. Lastly, When were ready to purchase our own home wed love to use Hudson Homes, along side Danielle, as our platform because we believe well have absolutely nothing to stress about with the example of quality services weve received this far.Thank you Danielle for everything!!

  • Review 96 (2022-09-28 - Rating: 4)

    We are still in the early stages / prior to move in. They have been really helpful and thorough. The turn around so far has been quick, and overall I would consider it a good experience. The customer service has been super helpful and really nice. The only negatives we have found so far is the move in date changing several times. When we first applied we could not choose a date before 11/3, but after we applied it was moved to 10/20. This would have been great, but then it was moved again after we were approved to 10/10. When we asked about this, we were told they only allowed 14 days after approval. I dont remember seeing that listed anywhere and was overall really confusing and pretty inconvenient. Im not sure if it is specific to our lease, but we also cannot choose our own water or electricity. It is expected to stay in the landlords name and we have to pay the invoices. I thought this was very strange, but overall I think it is a good experience.

  • Review 97 (2024-02-23 - Rating: 5)

    I was approved the day after I applied!! God is so good!! Marli is the sweetest. Good customer service is so hard to come by, but she has it down packed!

  • Review 98 (2023-07-19 - Rating: 5)

    Each time I call Hudson Homes during the moving process, I am put at so much ease! Moving can be super stressful and when I feel overwhelmed during the process I am able to call and receive the most polite personnel who helps quickly and efficiently to make the transition smooth. I am grateful for the services received so far!

  • Review 99 (2022-07-23 - Rating: 5)

    My family and I love our home! Its not often that we have maintenance issues, but when we do, Sandra is right there to assist and she keeps us updated along the way! Ms. Melendez is always so kind and helpful. She never declines to assist. Her customer service skills are unbelievable. We need more professionals like her!

  • Review 100 (2022-03-24 - Rating: 5)

    I loved working with Hudson Homes on finding my new rental house. We had to find something quick and they have the nicest houses. I needed a lot of help on the application process, they took their time with me and we found out it wasnā€™t me, it was an IT issue and they fixed it right away. The process was quick and they always get back with me with any questions I have. I would refer anyone who is looking to check them out. Alex, Randy and Miranda were all so helpful and always very pleasant and professional.

  • Review 101 (2023-02-12 - Rating: 5)

    My experience with Hudson Homes so far has been good. Jordin did an excellent job and has great customer service. She was able to answer all my questions... Today, I spoke with Pamela and she was just as equally as helpful to my questions and making sure that I received help with seeing one of the properties that they deal with.

  • Review 102 (2021-06-30 - Rating: 5)

    Lacie was amazing to work with! She contacted us within 2 hours of the office opening to confirm receipt of our application and chat about next steps. She was super clear about what was needed to be done. She told us weā€™d be notified of our application status by the end of the day and she followed through with that process! Iā€™m a former property manager of 10 years so I know a good leasing consultant / application coordinator when I see one - sheā€™s great! Iā€™m hopeful the rest of the process runs as smoothly! Thanks again, Lacie!

  • Review 103 (2023-08-21 - Rating: 5)

    Toni Franklin is God Sent. She has always went above and beyond for my family and I. Iā€™ve had melt downs about certain situations and she has calmed me down. Sheā€™s provided resources for me and put a smile on my face. Iā€™ve rented with Hudson Homes for 2 years now. I definitely recommend them. When calling ask for Toni.

  • Review 104 (2023-05-24 - Rating: 5)

    Sandra Melendez is one of the best associates at this company, she went above and beyond to handle my issue. She demostrated what Exemplary service should look like. When speaking to her you can tell she enjoys and loves what she does. Thank You Sandra you truly care about your customers. Your the best.

  • Review 105 (2022-03-03 - Rating: 5)

    I really am impressed with this team of people who were ready and quick to get me such a lovely home!! they offered easy touring i could do alone, great application support team! i worked with kirsten and she was so helpful and prompt! they also have support for the move in process. and the ongoing maintenance support looks promising based off the quality of the home. recommend? yes! especially great to work with people and not automated services.

  • Review 106 (2022-09-23 - Rating: 5)

    Moving in was a breeze! Lacie was very helpful with the application process and super friendly, answering all my questions and clearing up any concerns I had. Mariya, the move in coordinator, was very responsive and clear in her communications about what is needed from me. Ive been in the house for 4 days now, and have been communicating with Jessica regarding a maintenance request- she is also quick to respond, follow up, and is clear in her communications about what is needed from me. A+ to the whole team!

  • Review 107 (2022-12-01 - Rating: 5)

    Great experience with Hudson Homes! After touring one of their homes, I filled out an application to lease and got approved the same day. The application process online was easy and fast.My move in coordinator, ELLIE has been excellent to work with through phone and email communication. Five stars!!

  • Review 108 (2023-03-10 - Rating: 5)

    I was unaware that the agent that had always been in charge of my account had left the company. I called and spoke with Dwight he was very professional and helpful he made sure I had all my questions answered before we ended our conversation. Hudson Homes is very Lucky to have such a great employee.

  • Review 109 (2023-11-10 - Rating: 5)

    My email was responded promptly by Toni Franklin.Toni was very helpful and was able to address my questions. I recommend Hudson Homes to any future residents. Ive had nothing but good experiences since day one.

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