Gold Medal Property Management
Located in Houston, Texas
Address: 1002 E Elms Rd Ste 101, Killeen, TX 76542, United States
Phone: +1 254-213-2131
Rating: 3.4
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Categories
- Property management company
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-08-23 - Rating: 5)
Ive had a fantastic experience with Gold Medal. From the very beginning, they have consistently provided top-notch service, demonstrating a genuine commitment to ensuring both property owners and tenants are well taken care of.The team at Gold Medal is incredibly responsive and proactive. Whenever an issue arises, whether it’s a maintenance request or a tenant concern, they handle it promptly and professionally. I especially appreciate their transparent communication—they always keep me in the loop, offering practical solutions and updates without any delays.In short, Gold Medal has exceeded my expectations in every way. They bring a personal touch to property management, making me feel like more than just another client. I highly recommend them to anyone looking for a reliable, professional, and personable property management company. -
Review 2 (2024-09-05 - Rating: 5)
The girls always have a smile on their faces when we go into the office. Monique went out of her way in helping us find the right rental. When we signed the lease we knew we had chosen the right rental company and we look forward to renting from them for a long time. -
Review 3 (2024-05-20 - Rating: 5)
I have been a satisfied investor with Gold Medal Property Management for over four years. Their professionalism, responsiveness, and dedication to maintaining my properties have consistently exceeded my expectations. The team is always easy to reach and provides timely updates, ensuring I am always informed about my investments. Their expertise and commitment give me confidence to continue entrusting them with all my properties moving forward. Highly recommend Gold Medal Property Management to any property owner seeking reliable and efficient management services. -
Review 4 (2024-10-18 - Rating: 5)
My experience with you guys has been so good there’s not one problem that you guys won’t handle quickly.I can truly say this is the property management company to pick when renting a house. -
Review 5 (2024-01-22 - Rating: 5)
I had a great experience! I had to call for clarification on several issues (not their fault, issues with a roommate and then issues with a part needed for repair having to be custom made) and each time I called them I got a prompt answer. I had to put in a work order on a Saturday afternoon at one point; by Sunday morning they had sent the work order to a contractor. Friendly people at the office, too. -
Review 6 (2023-11-26 - Rating: 5)
From the moment we were tenants on another property to owning our own property, to selling our property, we have had nothing short of a great experience with Gold Medal Property Management. The customer service is above and beyond what we expected. Everything was explained thoroughly, and if we ever had any questions, we received an answer. They are open with their landlords and tenants and work with them through any issues. I highly recommend them as a property management company. -
Review 7 (2024-02-08 - Rating: 5)
Gold Medal is always very professional and courteous, from the owners of the company to the great staff they have! They keep up with all their properties and have been voted the BEST property management company in 2022 & 2023 for a reason! -
Review 8 (2024-03-14 - Rating: 5)
Ive been in my apartment for 9 1/2 years and Gold Medal took over management in 2021. Since they have taken over the property management ,anytime Ive placed a work order, they have been very efficient on getting a Technician out within a timely manner to resolve my issue or concern! -
Review 9 (2024-08-14 - Rating: 5)
Hands down the best and the only company in Killeen that I will ever rent from. Been with them for years and never had any issues! -
Review 10 (2022-03-22 - Rating: 5)
I used this company to manage one of my properties for the last 6 years, and had nothing but positive experiences. They were extremely fast in finding tenants and kept me up to date on the status of our property at all times. When it came time to sell, they crushed it! I received multiple offers over asking price in only a few days. I HIGHLY recommend Gold Medal Property Management. -
Review 11 (2019-06-18 - Rating: 5)
Great company both while we were renting and after we left! Work orders were processed in a timely manner. Move-out process was very smooth. We got a prorated refund for the rest of the month after moving out early. They kept the security deposit and charged some extra since we damaged the fridge, charged a bit for “light cleaning” and “maintenance fee”. Otherwise, no issues.Cheyenne and Susan were great help! We would definitely work with GM again. -
Review 12 (2023-10-09 - Rating: 5)
I rented from this place and it was great! My maintenance needs were always met. I had the best neighbors. There was an incident with some miscommunication over the phone but it got handled very quickly. Will rent again! -
Review 13 (2022-08-09 - Rating: 5)
We used Gold Medal as our property manager when we were renting out our home, as well as our realtor when we decided to sell it. We have nothing but incredible things to say about the company over the last 4 years working with them. Luke Farmer went above and beyond throughout the closing process to make sure everything was handled as quickly and efficiently as possible. This was our first time selling a home, and he helped us out every step of the way. We couldn’t be more grateful for all of the time, energy and hard work they put in. Thank you again to the entire team! -
Review 14 (2017-03-09 - Rating: 4)
From the time I moved to Killeen and decided to rent through GM last year, they have been nothing more than kind, courteous, and understanding. They made the moving process quick and easy. I was pregnant when I moved here so they did the best they could with having my place ready to move in before my delivery date in which everything was nice and new from top to bottom. Megan at the time was awesome. Everyone has been over the top awesome. They even worked with me when I was having a hard time with finances after giving birth. I really appreciate their patience. The only issue I have is no extermination. I have had a mice run over my hand out of my kitchen drawer and a few roaches here and there. When I called to address it as printed in my lease to do, I was told I have to pay for it out of pocket. That was an issue and this is the very first time Ive been told as long as I lived on my own that I have to pay for extermination, something I think should be provided in an apartment complex. Overall everyone has been nothing more than awesome. Thank you GM for having me as a tenant. -
Review 15 (2014-09-03 - Rating: 5)
Gold Medal Property Management and their staff are superb, they are really about taking care of their property and customer. They are very attentive in providing the best support. The apartment that I received from them was very CLEAN upon my walk through and the staff is very helpful and friendly. Any issues or problems that I have had while renting my place have been resolved very quickly, efficiently, and without any hassle from the staff or any disruption to my family. Keith and his staff truly know how to take care of their customer. -
Review 16 (2018-07-11 - Rating: 5)
Cannot recommend them more. Probably the most ethical management company in town. Easy to work with and military friendly. Between a very quick PCS and deployment, I was able to hand over my home to them fast, and they took good care of it. The tenants that lived in my house were happy with them too. No hidden fees (my experience with most management companies that offer attractive prices up front) and no strings attached. -
Review 17 (2022-08-17 - Rating: 5)
I have nothing but great things to say about Gold medal property. They are always polite. Any issues I’ve had (mostly minor) they fixed within a timely manner. Even the big issue like my AC going out during the heat of the summer (2022) they still came out and fixed it in a timely manner! If your looking to rent/buy this is the place to go!!!! ❤️ -
Review 18 (2018-07-21 - Rating: 5)
I dont know they give this gold medal realty , a bad name , l find no fault in them. Been a tenant with them , no problems, if you place work order, they excellent. They keep grass cut & all anything needs fixing they on it..The office workers are very polite, all my a one person , had difficulty with. Area they managers are very clean, not rundown, l recommend to any and all..great work gold medal realty. Mr. Actavian Adams, tenant...Peace & blessings.you go team.. thanks for all you do..l renewed my lease..many more... thanks again.. -
Review 19 (2018-08-30 - Rating: 5)
Benn with them for 2 years always smiling facing. Great customer service. They will work with you anyway possible. Work orders are always done within a timely matter. Ladies in the office are always welcoming. The managers there always willing to discuss an issue. Im so glad I rent from them. -
Review 20 (2023-04-22 - Rating: 5)
Very nice and welcoming people. They always respond so quickly. If you put a work order in they are getting to it so quick it’s crazy. I love it. They also always send reminders for everything which I need because lord am i forgetful. Overall a great company. -
Review 21 (2018-03-08 - Rating: 5)
My 4 boys and I just moved here from WI over 2 months ago for work. During this time i have been looking constantly for a place that fits my families needs. My sister in law lives in a specific neighborhood that i liked and my children will be able to attend the same school. I spoke to Gold Medals and asked about properties in that neighborhood and sure enough there were several. From start to getting my keys, Gold Medal has been very caring, kind and professional. I would recommend this company to anyone looking for a new place. -
Review 22 (2020-07-27 - Rating: 5)
So far I would say my experience with the company isn’t so bad. I am actually quite pleased with the different ways of being able to communicate with the company and how informative they are. Maintenance tickets are handled right away, not so much for the vendors though. Although when the vendors do come to fix it, they do a great job. There are some things that would put most people off, bc they are very little things but hey nothing too major at all. I love the fact that I could look at the place prior hand and at my convenience, that’s a major plus. So far I have several people I know that are coming back stateside and have told them about the company. I honestly haven’t had any issues. -
Review 23 (2020-08-03 - Rating: 5)
I cant believe the negative reviews.Our relationship with gold medal is over and beyond what we have ever had with anyone.This morning gold medal really helped us out and they were extremely fast at helping and understood the situation.I have found here in texas you want find many companies with the compassion gold medal has with their tenants and landlords.Gold medal has our business forever 🥰 -
Review 24 (2017-02-21 - Rating: 5)
Best in Killeen! Owners Keith and Janet are the best property managers in the city. Very easy to work with, incredibly helpful. I cant say enough about how hard they work for their owners and tenants alike. I am active duty military stationed out of state, and I love the owner/ tenant portal they have created. It allows complete transparency for all parties involved. Incredible company! -
Review 25 (2019-05-31 - Rating: 5)
When we needed to rent a home over the Christmas Holidays Chris and the staff of Gold Medal came through for us. From driving to the property and allowing us to do a video walk through, to getting the lease to us in Dallas it was the best rental experience we have ever gone through. The house was exactly as described so if you need to move call Chris and the staff of Gold Medal first, you wont need to call anyone else.When I have needed service they have always scheduled appointments within a few hours and service call within a day or so. -
Review 26 (2020-07-23 - Rating: 5)
Everyone has been very kind and professional with all of our requests. I never feel like I am a bother when asking questions or making requests. They are quick to respond and handle any issues you throw at them with care and patience.They go over everything in the leasing process and are very clear about what they expect from tenants, but also what you can expect from them in return. Im kind of baffled by some of these bad reviews on here because I havent run into anything like what some have said they have experienced. If youre looking to find a place, I recommend checking them out and wish you luck in your search! -
Review 27 (2018-04-04 - Rating: 5)
5 STARS for the exceptional customer service that I’ve received from them! Tara and the other lovely ladies in the office worked well with me and my family. Gave me all the details pertaining to the lease and legalities with nothing to raise an eyebrow on.Gold Medal is Good with Me! -
Review 28 (2015-05-05 - Rating: 5)
These guys were so much better than our last rental managers in Killeen! They worked with me via email/fax to look at a few properties before I moved down to tx. They were very up front about all the fees, rent, inspections and move out procedures before signing our lease. We had a few maintenance issues that they sent someone out to look at and fix in a timely manner. The office ladies are so nice and friendly! The only negative and advice I have is document everything on your initial walk through! They will nickel and dime you at your move out inspection even though it was like that upon moving in if you didnt claim it when you move in! Great people and Great company in Killeen! -
Review 29 (2018-02-15 - Rating: 5)
I have been renting from Gold Medal for a few years now and from the very beginning I have had nothing but great, friendly service. They are quick to respond when I need something fixed and the maintenance workers they send out have always been professional. polite, and knowledgeable. I wouldnt dream of renting from anyone else. -
Review 30 (2020-07-26 - Rating: 5)
Gold Medal Property Management was a great help assisting me when I began looking for an apartment. The property they recommended to me was perfect for my need a. The application process was easy and smooth. I would recommend them to anyone looking for a place to live. -
Review 31 (2023-04-28 - Rating: 5)
Very satisfied, I like that they keep up with the maintenance of the apartment and they respond very quickly regarding any repairs that I need in the apartment, and they always communicate in reference to any changes that happen, that is why I renewed my contract lease with them. -
Review 32 (2015-08-19 - Rating: 5)
I have had a great experience with Gold Medal, I live quite far away and they make renting my property a breeze. Keith and the team are always available for questions, always take the extra time if needed to explain to me any issues or concerns I have.I really like these guys and definitely plan on staying with them for as long as I have my home in Killeen. -
Review 33 (2018-04-16 - Rating: 5)
Absolutely love doing business with Gold Medal! Been with them for a few years and I’ve never had a bad experience. Professional, Timely, and friendly service, especially from Chris! He rocks! Would def recommend Gold Medal Rentals to others. -
Review 34 (2019-06-30 - Rating: 5)
Gold Medal Properties have been very supportive and helpful to me in my shortcomings allowing me adequate time without stress to resolve my issues. Their process and response time for maintenance issues are awesome. A great company to rent from -
Review 35 (2016-02-15 - Rating: 5)
Keith and his team handled the management of my property like it was their baby! Even with the holidays, my home rented within a month of being advertised. He did not do anything without consulting me and screened applicants perfectly. I would recommend them to ANYONE needing a property manager, and I will continue to use them because they display the HIGHEST level of professionalism. -
Review 36 (2023-05-01 - Rating: 5)
Gold Medal has been everything I would expect from a property manager. Theyre always responsive and are always on top of work orders. An overall great experience! -
Review 37 (2015-04-25 - Rating: 5)
We have had excellent service since we moved in back in 2010. I do not have any complaints what so ever from Gold Medal. Keith has always been straight up and very helpful. We always recommend Gold Medal because of the service that has always been shown to us. -
Review 38 (2015-12-01 - Rating: 5)
I would like to thank Miss Megan and Miss Janet of Gold Medal Property Management for working with me and understanding my situation. Miss Megan and Miss Janet went out of their way to Facetime me while I was in Hawaii to make sure I got a look at the house before I sign anything. I was amazed on how helpful and kind they were. I would recommend Gold Medal Property Management to anyone moving to TX. -
Review 39 (2021-05-17 - Rating: 5)
Thank you guys so SO much for taking care of our maintenance requests promptly and efficiently!! I must say, you guys have gone above and beyond to take care of us and we are so grateful to you!! Thank you for making living here feel like home and taking stress off of us! We would highly recommend you guys to any friends we know who might be coming to the Fort Hood/Killeen area in the future!! We were nervous about coming into a new town with landlords we had never heard of, and you have eased that fear. We love y’all! Thank you so much, and bless y’all! -
Review 40 (2018-03-01 - Rating: 5)
I just found out that GMP has taken over my building as the new property managers. So I went to pay my rent and introduce myself. I went to the main office to do so. As you walk in the office feels very comfortable and relaxed. The ladys that work out in the front are all very nice and welcoming. They explained everything very easy and understandable. I feel that they will be very nice to live under their watch. Thanks GMP -
Review 41 (2018-02-15 - Rating: 5)
The leasing staff at Gold Medal go out of their way to make the whole process as easy and painless as possible! They are all professional, courteous and always went out of their way to assist me with anything that I needed! Top notch property management! -
Review 42 (2018-02-19 - Rating: 5)
I love Gold Medal Property Management. Chris Lee is so sweet and very helpful. Anytime I had an issue of any kind they automatically he handled it asap. I will definitely recommend these guys to all my family and friends! -
Review 43 (2020-08-30 - Rating: 5)
Fast and transparent service. Always answers the phone when you call and are willing to help. We definitely recommend someone working with them in the future. Gold Medal was a godsend when PCS-ing to the area on short notice. -
Review 44 (2016-12-18 - Rating: 5)
Its been 5 months sense weve moved out due to pcs. But these people are awesome and you need to know it. Megan was amazing no matter how ridiculous my question was. The owners dont just want your money, they actually care. They set up their business in a way that sets the tennant up for success. Nothing sneaky hidden in the fine print. Moving all the time is already stressful, and they made it a breeze. -
Review 45 (2023-04-30 - Rating: 5)
I’m am over all satisfied with Gold Medal. They do respond in a timely manner and I’ve never had any issues with them. Definitely recommend! -
Review 46 (2015-08-20 - Rating: 5)
Keith is awesome!!! I highly recommend Gold Medal Property Management. They do a great job managing my rental property. He has really good contractors with good prices! -
Review 47 (2021-02-24 - Rating: 5)
Gold medal is one of the best rental companies in the Killeen area. Communication is always great & I have enjoyed renting with them so far. I would highly recommend! -
Review 48 (2017-04-13 - Rating: 5)
I have rented a house through gold medal for going on 3 years. They have always come to do repairs in a timely manner and even came cause they thought they missed one, even though they fixed it months ago. Great place to go through. -
Review 49 (2016-08-16 - Rating: 5)
I am currently in the process of signing a leasing with Gold Medal, Megan is my leasing coordinator and she is so patient and informative that I am looking forward to renting. The last rental company I was at was terrible and Im happy to be moving onto somewhere better -
Review 50 (2015-03-14 - Rating: 5)
I was very pleased with their service. Great Company, kind and helpful staff, and excellent customer service. Would definitely recommend Gold Medal Property Management to friends. Thank you Mr. Keith and the GMPM staff! -
Review 51 (2023-03-30 - Rating: 5)
They were courteous professional and very helpful. They ensure all guidelines rand rules were understood. Best team I have had to deal with thus far. -
Review 52 (2018-05-09 - Rating: 5)
Been with gold medal for almost 3 years. I’m pretty slow witted so I’m extremely thankful they answered all of my questions with patience. We didn’t have to worry about to move out process. Thank god for that since pcsing is hard enough. -
Review 53 (2018-10-21 - Rating: 5)
I have always rented with another rental company, and Gold Medal is by far 100x better then the other company invented with. Very impressed with how clean the apt was when I moved in. Also very pleased with the staff, very friendly! -
Review 54 (2018-05-04 - Rating: 5)
I have worked with several property management companies, BY FAR, Gold Medal is the best. For the past five years, this company has always exceeding my expectations for managing my properties and for isolated jobs like lawn care and cleaning services for my home. Gold Medal has assisted me and my family with all of our rental needs and purchasing a home. You guys are the BEST !!! -
Review 55 (2023-04-26 - Rating: 5)
Amazing people to work with. Made my moving into my rental smooth and easy. Would recommend them to anyone. -
Review 56 (2016-08-16 - Rating: 5)
We are currently trying to move on from a terrible rental company and they have been very patient and kind with all of our questions and helping us get into a nicer place. We are excited to sign a lease with them plus the shirts are really sweet too -
Review 57 (2017-09-28 - Rating: 5)
Worked with their maintenance team on some properties needing repairs. They are very customer oriented and dedicated to maintaining the properties they manage. High standards for the properties and prospective tenants. -
Review 58 (2018-06-28 - Rating: 5)
I love my apartmet. The staff working at the office is very courteous. Im not moving. Until I buy my own place. Been here 3 years just sign my lease for 4. 👍 👍 👍 -
Review 59 (2018-02-07 - Rating: 5)
I loved dealing with them. I was dealing with chris. He was very helpful and he always replied pretty quick.. and helped me to make the move in easy -
Review 60 (2017-10-17 - Rating: 5)
I would recommend them to anyone. They have very professional staff and the worked with me and my wife to ensure that we got the rental property we wanted. Thank you so much! You guys rock!!! -
Review 61 (2023-07-01 - Rating: 5)
My experience has been great thus far. They are professional and prompt with responses when I reach out for any reason. -
Review 62 (2018-02-09 - Rating: 4)
Been with GM for 3 years and were still here.. we love the proper and the location.. very family friendly.. the office staff are helpful with our inquiries and concerns.. thank you GM! -
Review 63 (2018-10-10 - Rating: 5)
Very helpful and friendly. Most efficient property management Ive ever worked with. Answered all my questions and made sure I got exactly what I needed and wanted. -
Review 64 (2021-01-05 - Rating: 5)
Great Property Management Company and just overall very friendly people to deal with. Very considerate and Ill always recommend to friends and family. -
Review 65 (2022-10-28 - Rating: 5)
Ive been in my place for 2 years now and I really enjoy. So happy I decided to rent through gold medal properties. -
Review 66 (2022-03-18 - Rating: 5)
Luke was great help with giving first time home own advice! Love renting with gold medal! -
Review 67 (2017-05-05 - Rating: 5)
Customer service is outstanding. Whenever I made an in person visit, the representatives were always polite and courteous. -
Review 68 (2017-08-02 - Rating: 5)
My experience with this company has been great,the atmosphere as well as the personnel. I definitely would recommend this company to friends and family. -
Review 69 (2018-02-09 - Rating: 4)
We appreciate GM and their business of taking good care of us and the property.. Shout out to Chris for being awesome!! -
Review 70 (2021-09-16 - Rating: 5)
Great management company. They are extremely prompt with any repairs that need to be done. Thanks Gold Medal! -
Review 71 (2018-10-24 - Rating: 5)
Its great!! Havent had any problems with any of the staff member they been very helpful and always got things done in a timely manner. -
Review 72 (2018-04-16 - Rating: 4)
So far so good they stay on top of maintaining the property and Ive had no issues with them. -
Review 73 (2021-04-26 - Rating: 5)
Very Caring Staff, Fast Response,an great properties, theyre safe an neighbors are owesome,give them a try -
Review 74 (2021-04-30 - Rating: 5)
The application process was easy and the customer service was one of the best Ive dealt with. Thanks -
Review 75 (2023-03-08 - Rating: 5)
Solid management, trustworthy. Will not just take your money like Linneman -
Review 76 (2018-05-16 - Rating: 5)
Amazing Staff, Friendly Service, Great Prices and Peoperties, You Don’t See Them As Employees, They’re Like One Big Family. -
Review 77 (2018-03-23 - Rating: 5)
Super easy process! Everyone in the store was so nice! It was all really fast process -
Review 78 (2023-08-30 - Rating: 5)
I’m new with them, they seem to be great -
Review 79 (2024-05-13 - Rating: 5)
Polite and helpful, found me a place in my budget -
Review 80 (2023-08-07 - Rating: 4)
They are working with me but we will see -
Review 81 (2017-05-19 - Rating: 5)
I really enjoy renting with them , Staff really does care & tries to solve problems right away , -
Review 82 (2020-02-28 - Rating: 5)
Great services.. Very easy to talk & deal transactions with. Great realty services. -
Review 83 (2018-10-19 - Rating: 5)
Great customer service! Its like dealing with good friends! -
Review 84 (2023-03-10 - Rating: 5)
Easy to work with great communication all around great folks -
Review 85 (2018-05-11 - Rating: 5)
The absolute best property manager around! Highly recommended!! -
Review 86 (2017-10-01 - Rating: 5)
Great staff. Helpful and caring. They work with you. -
Review 87 (2023-10-03 - Rating: 5)
The ladies that work there are very helpful -
Review 88 (2018-01-20 - Rating: 5)
Great staff!!! Easy to reach when looking at properties and also full of energy when I come in... -
Review 89 (2020-07-29 - Rating: 5)
The staff is always polite and answers any of my questions sufficiently. -
Review 90 (2017-11-17 - Rating: 4)
Great help with everything! Ask for Chris!!! He was amazing!!! -
Review 91 (2018-05-05 - Rating: 5)
Very friendly and understanding that your time is important. -
Review 92 (2016-08-16 - Rating: 5)
Megan is great! Love this company! -
Review 93 (2017-10-30 - Rating: 5)
Good problem with property management people friendly knowledgeable. -
Review 94 (2023-05-16 - Rating: 5)
I am enjoying the history of it all -
Review 95 (2021-05-11 - Rating: 5)
Getsemani and Yolanda is always on top of things. -
Review 96 (2022-03-24 - Rating: 5)
Hot spot -
Review 97 (2021-11-14 - Rating: 4)
Awesome place so far! -
Review 98 (2017-12-22 - Rating: 5)
Great staff, great customer service. -
Review 99 (2019-05-30 - Rating: 5)
Been with this company for years,, awesome !!! -
Review 100 (2018-06-28 - Rating: 5)
Great service, friendly staff -
Review 101 (2017-05-03 - Rating: 5)
Great service. Thanks -
Review 102 (2018-03-03 - Rating: 5)
I love Gold Medal Property!!!! -
Review 103 (2023-05-13 - Rating: 5)
There are awesome -
Review 104 (2019-11-05 - Rating: 5)
Greatest property management ever -
Review 105 (2017-05-03 - Rating: 5)
Good people. -
Review 106 (2024-09-07 - Rating: 5)
Gold Medal Property has been an excellent option during my two years of rental. The experience has been great from day one, with a team always willing to resolve any problem quickly and efficiently. The properties are well maintained, and the service The customer is first class, always attentive to the needs of the tenants. It is a pleasure to rent with them, as they offer a hassle-free and professional experience. I highly recommend their services if you are looking for a responsible and committed company.