Cromwell Management Co

Photo of Cromwell Management Co

Located in Houston, Texas

Address: 1725 Columbus Ave, Waco, TX 76701, United States

Phone: +1 254-752-9667

Rating: 3.8

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Property management company

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-03-14 - Rating: 5)

    I rent from them, and Ive never had a problem with them. Theyre always very friendly and efficient. They take care of any maintenance issues very quickly.Where I live, I have until the 5th to pay my rent and my water bill.I dont usually wait until the 5th, and Im not sure about anywhere else that you might rent from them.Im quite happy with them, and my apartment, I just signed another year! ❤️Oh yeah, I have to give a shout out about the maintenance man Eddie King! He is so awesome, he calls you and tells you or ask you if you can come now and you say yes, and he shows up when he says hes going to, and then he tackles that problem no matter how long it takes! He is so seriously awesome and I have never had a good maintenance with anybody else ever in my life!Thank you Cromwell and Eddie King youre the best!I read some of these bad reviews, and maybe theyre just disgruntled I dont know what their problem is, because I have never had anything but good from them period! ❤️

  • Review 2 (2025-01-14 - Rating: 5)

    Mr. Anderson, aside from being a good looking individual, worked with me despite my past due rent. Not only was he very sweet to my mother who was home alone & not used to company at the time of his visit, he was very understanding, professional and above all very fair. He did right by me when in actuality under my circumstances, anyone else would have simply discarded my side of things entirely. His kindness helps me not only in present terms but even moreso for years to come by granting me the opportunity to avoid a negative mark against me on my credit report. He took command in the court room, and dealt directly with me, speaking & responding to me like a person, not just another deliquent file on his desk. Bottom line, all I can say is I thank God the property on which I reside fell into his hands before the court hearing. It is for this reason I recommend The Cromwell Management Company.

  • Review 3 (2024-12-06 - Rating: 5)

    I wanted to pay the December rent for my son who was in the hospital. Aaron Anderson was very helpful in making this happen, and also expressed concern for my sons health. I was very grateful for his compassion and caring.

  • Review 4 (2024-09-18 - Rating: 5)

    Eddie King is the man for the job any day! He was very quick and prepared for the job. He called ahead to ensure I was home, went through each issue I had in detail (he wasn’t one that did a “rushed job” he does a good and quality job), and did what was necessary to ensure the household’s safety and comfort are forefront always.

  • Review 5 (2025-01-14 - Rating: 4)

    Im currently working with Cromwell. Staff was friendly and help me with some needed questions about the landlord journey. So far Ive had a good experience with them on the rental of my home.

  • Review 6 (2024-07-31 - Rating: 5)

    Cromwell Management has been outstanding in every aspect of property management. They are responsive, professional, and genuinely care about their tenants. Maintenance requests (rare occasions) are handled promptly, and they keep the properties well-maintained and clean. They go above and beyond to ensure a positive living experience. I definitely recommend Cromwell for anyone looking for reliable and top-notch property management services in Waco.

  • Review 7 (2024-07-31 - Rating: 5)

    Brooke was excellent in helping me navigate the process to finding the right rental for my family. She made everything easy and efficient, demonstrating promptness, friendliness and patience throughout the entire process. She attended to my individual needs and expectations and her quick turnaround was also impressive. Overall, her respect and understanding approach made the entire experience smooth and positive.

  • Review 8 (2024-08-20 - Rating: 5)

    I have been renting from Cromwell for several years now. Cromwell makes renting a breeze and is always timely and fluid when it comes to helping me with issues (which are sparse). Leighton and Aaron go out of their way to accommodate my family’s schedule and they are always kind.

  • Review 9 (2024-08-01 - Rating: 5)

    I have rented two different properties from Cromwell and the experience has been great with both. Their maintenance guys are bomb dot com and Christin in the office is super pretty.

  • Review 10 (2024-04-13 - Rating: 5)

    Eddie King came to fix our outlet in our rental home, he was timely, efficient, and very personable. It was a very pleasant experience.A could of weeks ago we had a plumber come and replace our garbage disposal. I dont remember his name, but he also was very professional, efficient and courteous.

  • Review 11 (2024-07-31 - Rating: 5)

    Can’t say enough about Cromwell. This is a top notch organization who really cares about their owners and tenants. I’ve had an especially great relationship with Christin!

  • Review 12 (2024-07-30 - Rating: 5)

    Love this company! Amber knows her job really well, and is always kind and quick with her responses. I will always recommend this company to others .

  • Review 13 (2023-06-02 - Rating: 5)

    The ladies Ive dealt with have been really nice and professional. Many other leasing agencies are extremely difficult to deal with, but not Cromwell. Answered all questions and replied back quickly via email correspondence. Absolutely no complaints.

  • Review 14 (2021-07-11 - Rating: 5)

    First off, I just want give a big shout out to the staff there. They are all kind, caring, and professional. Anytime something needed to be fixed, they were very responsive and made sure any issues were resolved quickly. They are more than just property management in my eyes though. During my wife’s bout with cancer, they were extremely supportive and understanding, which made dealing with the adversity a little easier. For that, me and my family are very thankful. Regardless of what anyone else has to say, this has been a great rental experience, and we would definitely rent with again in the future if need be. Thanks again to all of the fine people down at Cromwell. Gonna miss seeing you all after we move.

  • Review 15 (2023-07-28 - Rating: 4)

    So happy to finally have maintenance requests acknowledged. Eddie King is the best and was professional. Called and set up a time which worked for both of us. Arrived promptly at the time promised and handled items in his realm of responsibility. He will request other needed maintenance.

  • Review 16 (2023-01-19 - Rating: 5)

    I’ve rented from Cromwell for 3 yrs now and I only have great things to say. The apts i live at in Waco are managed by this group. They are easy to talk to gor maintenance request and the online portal makes it easy to see my pay history very convenient. You must pass back ground check and have a pretty good cred report with not one eviction.

  • Review 17 (2017-04-10 - Rating: 5)

    My husband and I rented from them for 2 years. They made every attempt for our move in to be seamless. Anytime a facilities issue came up it was repaired within 48 hours. Everyone in the office was super personable and always wanted to talk. When we moved out due to us leaving Texas they helped make sure that was easy as well and even gave us advice on funding a new home in our new state.

  • Review 18 (2023-04-10 - Rating: 5)

    I have rented from this company for a year everyone that I have come in contact with have all been very professional and very nice to me. The one person that I would like the give a great report on is miss amber .she is kind and does her job very well also the guy who drivers the big black truck have to give him his due cause I have seen him in action at his best and did his very good. So what anyone else can say about þhis compan I love them

  • Review 19 (2022-04-14 - Rating: 5)

    The Cromwell Management Co. is the best in the business. They have the very best staff in the office and out in the field of Maintenance. I’ve had the pleasure of leasing a couple of properties from them and they are so easy to work with. They care about their tenants and about making a difference in the community! Thank you Cromwell!

  • Review 20 (2017-09-21 - Rating: 5)

    Amazingly great service! I have had such a great and easy experience with them, in particular with Christin. She has from the beginning been extremely honest, available, and expressive about the process of getting a lease agreement. Having that interaction made it easier on what I needed to know and expect as well as on her. I completely recommend this Property Management Company!

  • Review 21 (2020-09-21 - Rating: 5)

    In the Spring of 2020 we were making decisions on Moms house. What set Cromwell apart from other agencies? First, they answered the phone and second they answered questions during the first call when their competitors put us through a series of phone tags. And then COVID hit and everything went on hold.By June the house was ready to go on market and our people at Cromwell, Leighton and Aaron were optimistic about a quick sale. And then the water heater broke and flooded the house. Most agencies would walk away but Cromwell stayed with us. They helped arrange the water mitigation and build back to get the house on the market. They answered questions and always returned emails and calls.Finally in mid-July the house is on the market. Within three weeks we had an offer at at near-asking and we accepted. Cromwell advised us throughout the closing process and we closed on schedule.Waco has larger and flashier agencies. If thats what you want go there. If you want a family business where the people are down-to-earth and treat you like family then go to Cromwell.

  • Review 22 (2024-07-25 - Rating: 5)

    My son moved in one of the properties and maintenance issues have been handled quickly and professionally by Jimmy.

  • Review 23 (2022-04-20 - Rating: 5)

    I have rented through a few different property management companies in the Waco area, and Cromwell is easily the best experience Ive had. Christin and the team were always a pleasure and worked with us through the few issues that came up throughout our lease

  • Review 24 (2019-06-24 - Rating: 5)

    Hands down, the best management company we’ve used. Quick to respond, pleasant to speak with on the phone, very personable to interact with. It’s great to know that the properties and tenants are satisfied and content. Leighton and her team at Cromwell have done a fantastic job!!

  • Review 25 (2019-07-11 - Rating: 5)

    The Cromwell Co, was so professional and helped me when I was down and out. They helped me find a perfect home for me and my three children. The owner made sure I was well taken care of and all of the staff were incredible, I really felt like they were all concerned about making my family safe and happy.

  • Review 26 (2016-11-07 - Rating: 4)

    I rented a property managed by these folks. The owner was great to work with and got to personally speak with him a few times. There are a few staffers that could use some help at the counter with their customer service skills.Overall, this seems like a quality company that I would be happy to do business with again.

  • Review 27 (2021-03-01 - Rating: 5)

    On wednesday Feb.16 the pipe going to the water heater broke because of the freeing temp.so we had no water. the roads were very icy. I called the work order in that day. Will and Joe came the next day and had us fixed up with water. so I wanted to share my experience what those amazing guys did for me and my family. Thank YOU Will and Joe!

  • Review 28 (2014-06-18 - Rating: 4)

    I just recently moved to Waco and had a hard time finding a place. I found their listing on Zillow and Craigslist; seeing them in two places made me think maybe I should see about leasing from them. I went down to their office downtown and found it quite easily. When I walked in I was greeted immediately and spoke to a nice lady at the front desk, I was unsure of what I really wanted but had a budget that they found a few houses that I could look at. I found a place that day and was able to get all my paperwork in. They really helped me there and made the process easy! I will love living in Waco now that I found a GREAT place to live!!! Thank you Cromwell Team!!!

  • Review 29 (2018-03-07 - Rating: 5)

    Best Management Company in Waco, Texas! Simple rules here pay your rent and you will not have any issues. Have any questions about any issues they build a ticket in their system and a technician is out the next day fixing the problems! Had AC go out twice both times was fixed day of!

  • Review 30 (2021-02-09 - Rating: 5)

    They are very helpful, will help you find your dream home. Everyone at the company is very friendly, most of their homes allow pets which is a plus for me. Overall a great place to rent from, i’ve been in my place for a couple of months now and I love it.

  • Review 31 (2020-09-10 - Rating: 5)

    Agency is very respectful and professional. Communication is very responsive and impeccable overall when needing assistance pertaining to a lease or estate. I would recommend this company any day of the week.

  • Review 32 (2017-09-08 - Rating: 5)

    I rented through them for about 13 years the only reason we are moving is for a job out of state. All the staff is fast and reliable. Every time I had complaint they took it serious and got back to me promptly. Very friendly! I highly recommend this company!!!

  • Review 33 (2019-04-23 - Rating: 5)

    Ive had two different experiences w/Cromwell Co., particularly employees Jason & Kenny, and cant thank them enough. Both were kind, courteous, professional & truly cared about helping me out. Power to you all & my sincere thanks!Sandra OConnor, Bent Tree Place

  • Review 34 (2017-11-28 - Rating: 5)

    Cromwell is very easy and great to work with. We decided to buy a house during our lease and they worked with us to make it the best for both parties. Highly recommend!!

  • Review 35 (2021-02-24 - Rating: 5)

    I have had nothing but positive interactions with Cromwell and their staff. They went above and beyond to meet my needs in finding me a great home. I highly recommend them!

  • Review 36 (2024-02-06 - Rating: 5)

    Maintenance Eddie is phenomenal! Done right, fast and he was respectful and kind! 5 stars for Eddie!

  • Review 37 (2014-11-29 - Rating: 5)

    I was a tenant with this company and all have to say is Thanks!!!The location of my appartment was very neat, The staff always responded to my needs, if there was something broke, not working or just simply out of place the took care of it. You would be making a mistake of not giving this company an opportunity to work for you!

  • Review 38 (2024-07-25 - Rating: 5)

    Great company to work with, friendly staff, took care of maintenance issues in a timely manner

  • Review 39 (2022-06-01 - Rating: 4)

    Leighton I wanted to say thank you for working with us on getting the trees trimmed that were hanging over our home from one of you properties, we really appreciate it and how you handled this situation, very professional and in a timely manner, thank you

  • Review 40 (2014-04-29 - Rating: 5)

    I would highly recommend Cromwell Management Co. to anyone in the area looking! They were very helpful at finding just what I was looking for and in a timely manner! The staff was polite and friendly as well. No issues during my lease at all!!!

  • Review 41 (2020-02-07 - Rating: 5)

    Cromwell Management is a fantastic professional company to work with! They handle all issues and work orders quickly and efficiently. Would highly recommend them to anyone!

  • Review 42 (2019-06-05 - Rating: 5)

    They have helped lots of people I know find housing. I know they work hard to help people and make things right even if it means working long hours to get the job done. Good caring people!

  • Review 43 (2020-05-08 - Rating: 5)

    Cromwell co is absolutely excellent and everyone at the company is so accommodating and helpful. Great staff, great response time and willing to work with my schedule! Ms. Cromwell is a boss

  • Review 44 (2021-12-19 - Rating: 5)

    I have been renting a house through Cromwell for a year. Just renewed my lease for another year. They have been a pleasure to deal with every step of the way

  • Review 45 (2024-07-25 - Rating: 5)

    Friendly staff that’s always willing to help when and where needed. Thank you Cromwell CO!

  • Review 46 (2024-07-25 - Rating: 5)

    Maintenance is very quick and efficient. Great company.

  • Review 47 (2023-07-10 - Rating: 5)

    Been renting here for over a yr now. I like that they are helpful friendly, & the Maintenance Guy is top tier!

  • Review 48 (2022-11-17 - Rating: 4)

    Doing great so far! Company was supper attentive during our move and extremely helpful with any problems we have had since.

  • Review 49 (2024-12-07 - Rating: 5)

    Highly recommended!!! Helpful staff

  • Review 50 (2020-05-08 - Rating: 5)

    I do appreciate the wonderful and understanding staff at Cromwell. They are flexible and understand the importance of personal schedules. I enjoy doing business with Cromwell and urge others to do the same.

  • Review 51 (2021-06-24 - Rating: 5)

    Very professional and pleasant to work with. Christin Castillo provided excellent customer service and very responsive when contacted. Highly recommend their services.

  • Review 52 (2023-04-08 - Rating: 5)

    They were so nice and very helpful with my first place and new to the state. Cant wait to move in

  • Review 53 (2022-08-18 - Rating: 5)

    Awesome staff helped with every question and concerns I hadHighly recommend them with all your housing needs

  • Review 54 (2023-01-12 - Rating: 5)

    The owner is amazing she has very good staff all in all a good company to rent from!!!

  • Review 55 (2019-06-05 - Rating: 5)

    Friendly staff and hard-working maintenance guys. They have helped fix issues in a professional and timely matter.

  • Review 56 (2020-09-02 - Rating: 5)

    Excellent Management team! Very helpful and understanding! I recommend them! Great and very nice team! Keep it going!

  • Review 57 (2016-10-26 - Rating: 4)

    I had to move very quickly and the application process was seamless. The staff was most accommodating and helpful.

  • Review 58 (2019-04-23 - Rating: 5)

    Great customer service, clean and orderly homes, quick turn around on maintenance request!

  • Review 59 (2024-07-25 - Rating: 5)

    Maintenance team know what they are doing

  • Review 60 (2024-06-14 - Rating: 5)

    Great company.Great staff

  • Review 61 (2022-07-13 - Rating: 5)

    Management is professional and understanding. I give them 5 stars

  • Review 62 (2017-11-15 - Rating: 5)

    Very helpful and forthright in looking for rental properties around the Waco area

  • Review 63 (2020-06-12 - Rating: 5)

    Great management team. Tobey was awesome and efficient.

  • Review 64 (2024-05-05 - Rating: 5)

    The people that manage my rent house

  • Review 65 (2022-06-19 - Rating: 5)

    Grab a key and self show some very nice properties

  • Review 66 (2020-07-10 - Rating: 4)

    Large, clean office. Friendly staff who seem helpful.

  • Review 67 (2020-11-01 - Rating: 5)

    Great real estate management company!

  • Review 68 (2023-01-14 - Rating: 5)

    Very personable and friendly staff

  • Review 69 (2018-05-02 - Rating: 5)

    The staff at Cromwell are wonderful.

  • Review 70 (2022-04-26 - Rating: 5)

    Im trying to get this any help

  • Review 71 (2022-03-04 - Rating: 5)

    Love it

  • Review 72 (2022-01-04 - Rating: 5)

    Always super helpful

  • Review 73 (2020-09-02 - Rating: 4)

    Great experience

  • Review 74 (2019-12-23 - Rating: 5)

    Good people

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