Barcl Group Property Management

Photo of Barcl Group Property Management

Located in Houston, Texas

Address: 48 East Ave Suite #1201, Austin, TX 78701, United States

Phone: +1 512-649-0177

Rating: 4.6

Services

  • On-site services
  • Wheelchair-accessible car park

Categories

  • Property management company
  • Vacation home rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-14 - Rating: 5)

    I had such a fantastic stay with the Barclé team. I’ve never been to Austin before, nor did I know anyone from Austin to help guide me. So when I had to look for a last-minute stay, I kind of panicked until I came across this lovely residential building and thought,…hmmm, it seems too perfect. So, I checked the reviews from their other properties and realized, no, they’re just professionals – how refreshing!The host and staff were so accommodating from well before my arrival to departure. I had some important mail sent to me, but it arrived too late. The owners agreed to mail it to my new destination – how kind!Now, back to the property, it is a very modern, chic building and in a trendy location with access to great restaurants, bars, coffee shops, etc. I also loved the convenience of the coffee shop on the first floor of the building, as well as the plethora of scooter options right outside the door to get around the city. Did I mention they have a pool? Plus all the other amenities – gym, w/d in unit, dishwasher, smart TV, private balcony, and more.The apartment itself was incredibly clean and I’m OCD, so it’s impressive that had no complaints! I honestly thought to myself that if for some reason, I had to move temporarily to Austin, this building would be on the top of my list. Given that I’m involved in the Austin Film Festival, I’m sure I will be back again!

  • Review 2 (2022-09-06 - Rating: 5)

    Beautiful pool!! Perfect stay! The bed was so comfortable, and the view from the balcony was overlooking the downtown lake. We were literally a walk from all the bars on Rainey St. Definitely a five star experience!!

  • Review 3 (2023-04-26 - Rating: 5)

    This condo was exactly as I expected. It has everything we needed and was very clean. Check in was easy and personal with a concierge to answer all of my questions. The only constructive criticism that I have regarding the room, was the bathroom had very little towel bar to hang wet towels. Also, the only closet in the bedroom was filled with baby items which did not allow me to hang my clothing inside it. other than that, because I brought some of my own personal items for what I wanted, the place was amazing! My daughter, and I had a fantastic time, it couldn’t have been better with the view and the balcony! Everything was easy to check in and check out. The pool was wonderful, with a gorgeous view on the rooftop, the gym had everything we needed to work out. Fantastic location, walking distance to Rainey Street in Antica Lady, Bird Lake. This condo is a do over for us.

  • Review 4 (2024-03-12 - Rating: 5)

    The views were amazing and it was so peaceful that there were deer in the back of the house. You could hike to the beach if you wanted and so much more. So worth the stay

  • Review 5 (2023-06-19 - Rating: 5)

    Our family had a wonderful time in NB at this condo. Very clean & comfortable. The AC was FANTASTIC!! Short walk across the parking lot to the river for floating & around the corner is Schlitterbahn. I highly recommend this condo!

  • Review 6 (2023-01-14 - Rating: 5)

    An amazing stay in the heart of Austin Texas! The location is within walking distance to a lovely strip of restaurants lounges and food trucks, but far enough away to not hear the bustle. The room we stayed in had amazing new amenities and a modern design. 10 foot ceilings, and comfortable furniture and bedding. Just like the picturesWe love moving and we would use the workout room in the mornings and go for walks by the river which has access at the end of the same block.The roof top pool overlooks Austins downtown and is a great place to relax even if you are not swimming. I took a swim in the non-heated pool which was chilly in January but still very worth it.Make sure to get the biscuit sandwiches from the cute boutique grocery store, Royal Blue, which is open till late. There is an amazing coffee shop on the main floor, which has a Mexican Late which I ordered multiple times. We walked to many shopping locations on both sides of the river.At first the price tag on the valet surprised me, but after looking, parking is tricky downtown and priced competitively when shopping around. the Valet are amazing and friendly and make getting in and out of the hotel a breeze! Cedric the Valet was especially attentive and made a great impression on us. He remembered us by name each time and made us feel at home.Highly recommend.

  • Review 7 (2023-05-22 - Rating: 4)

    Great location. Luxery Hotel vibe when enter building. Large apartment nicely furnished and clean. Speaking of cleaning, would have given 5 stars if I wasnt asked after paying for cleaning to strip the bed and take out the trash.

  • Review 8 (2024-01-15 - Rating: 5)

    I had a wonderful stay with Barcle Group at one of their Lago Vista properties. I am a very particular person who cares very much about cleanliness. The property was very clean and had very nice amenities. I am six months pregnant and it was very comfortable being there. The property included a beautiful view of the lake. As soon as I stepped out of my vehicle, there were deer everywhere. It was very peaceful and quiet. I will be returning for another visit soon.

  • Review 9 (2023-06-16 - Rating: 5)

    Best place to stay in Austin, TX. Absolutely loved it. Awesome city view and loved the pool. 100% recommend it 👌

  • Review 10 (2023-05-25 - Rating: 5)

    Our experience was amazing at this condo. The building staff, the location, the coffee/drinks at the lobby, the views and last but not least, the unit itself. It was spacious and clean. A great space for my husband , myself, and our 2 year old. We will definitely return. If you are hesitating in where to stay, dont! This is the place for an amazing experience in Austin!

  • Review 11 (2023-03-26 - Rating: 4)

    Awesome space with great amenities!! We loved the apartment and the rooftop pool was awesome. The location is excellent, super walkable. Could have used a couple additional towels but having the laundry machine available was great. It would also be nice if there was coffee or tea or basics like that available, the kitchen was pretty sparse. Overall great experience though!

  • Review 12 (2023-07-18 - Rating: 5)

    3 of us stayed in Connors place for a weekend. Location wise, it was absolutely PERFECT. Very close to the 12 South area which is chalked full of adorable coffee shops and eateries. My friend got up and jogged every morning around 6am and was amazed at the activity already. Lots of other active people out and about. We felt very very safe all weekend there.Just a short Uber downtown that ran us about $8 each way.Ample parking. Clean and modern.If I could critique anything it would be the pull out couch. It was the thinnest mattress ever. To the point I just folded it back up and slept on the couch itself.We said we would for sure stay here again next year.

  • Review 13 (2023-06-28 - Rating: 5)

    Very very nice home, perfect for our 3 generations! One-level open concept with beautiful pool area. We were an easy 5 minutes from the beach and easy drive to local attractions. Host was very gracious and easy to work with. We would definitely return!

  • Review 14 (2023-05-24 - Rating: 5)

    We had a fantastic stay in this property. The condo was clean and spacious. This corner unit provided amazing views. The building offered very good amenities (coffee shop/pub just off the lobby, rooftop swimming pool). Highly recommend!

  • Review 15 (2023-03-30 - Rating: 5)

    Great property and room. The pool was a plus! Location was very walkable to area restaurants and bars. Room was clean. There was a slight plumbing/sewage smell that came and went at times in the room, not sure what was causing that, but it didn’t interfere with the stay. The coffee/bar area in the lobby was also a nice perk to this property. Overall, I would recommend the stay.

  • Review 16 (2023-01-31 - Rating: 5)

    Absolutely beautiful home!!! Everything was perfect!!! Private garage parking, all the necessities plus more were already there. It truly was a home away from home. I’m extremely picky about my bed…all the beds were super comfortable! There were 8 people who stayed in the house. We had more than enough room (and privacy). The home was super clean! Communication and customer service was superb!!! I will definitely stay here again!

  • Review 17 (2023-01-10 - Rating: 5)

    A big beautiful apartment in a perfect location. Incredibly walkable to downtown and just a few steps from Rainey St. The building is stunning and feels like a hotel. There is always someone at the front desk so you feel safe and well cared for. The building smells incredible too, still trying to pin point the scent. The apartment itself is bigger than expected and so comfortable. We loved coming home and sitting on the balcony. The rooftop pool is very cool- although unheated in winter if you’re curious. We loved our stay and will definitely stay again next time we are in town.

  • Review 18 (2023-03-08 - Rating: 5)

    We stayed at this property for a girls trip, and were very happy! The location was perfect, we felt very safe, and the condo was spacious & clean. The only thing that would have made this place any better, would have been a hot tub, but I would definitely stay here again!

  • Review 19 (2022-11-22 - Rating: 5)

    The property was more than I expected, starting from the reception desk, lobby through the main unit, it was a delightful experience. The bedding is probably the most comfortable and luxurious Ive experienced away from home in a long time. The fixtures in the unit are tasteful and appealing to the eyes and senses. I would definitely recommend and stay here again.Beautifully done!

  • Review 20 (2024-03-02 - Rating: 5)

    Home was great! Clean, but needed some maintenance attention. Barcle` Group was great to work with as they respond nearly immediately every time I texted. Great time in the home. Maybe high in cost, but we felt it was a very good value.

  • Review 21 (2023-07-26 - Rating: 5)

    This was an amazing condo located in a perfect area where there are tons of places to eat, drink, and just enjoy the beauty of Austin. It is also located very close to South Congress and the Downtown area. Cant wait to book this unit again. Please take the time to check it out and book your next stay in Austin.

  • Review 22 (2023-03-08 - Rating: 4)

    The apartment was very clean and had a nice view with a balcony. The building was safe and had a terrace with a pool overlooking the city which was great for New Years as we saw the fireworks from there.The two bedrooms were spacious with attached bathrooms and kitchen was fully equipped. However, there were no provisions in the bathroom other than a towel, so bring your own toiletries.We were also asked to strip the bed sheets at the end of the stay even after paying a cleaning fee.There were games and a tv in every room. There is a paid parking garage but also street parking in front of the building. It is located right next to Rainey street which is a very happening street. It is also right by the river walk. We had a great time in Austin. Thank you for hosting us.

  • Review 23 (2023-04-28 - Rating: 5)

    For the amount paid, its annoying they expect your assistance with cleaning the room. That said, the views are great and the unit is beautiful. Location is good as well. Also, we really enjoyed the coffee cocktails that you can buy at the bar on the ground floor.

  • Review 24 (2023-05-04 - Rating: 5)

    Our trip to Nashville was amazing! We loved the house and how unique and clean everything was. We felt safe during our stay and enjoyed that it was a short drive to Broadway! Overall, we really enjoyed our stay

  • Review 25 (2023-03-23 - Rating: 5)

    Stayed at this place for 4 nights. The space was fantastic, with a nice open area for the family room. Bedrooms were a great size and the 2 washrooms with it were clean and modern. The building itself has hotel vibes, and the rooftop pool was great.

  • Review 26 (2023-04-25 - Rating: 5)

    Great location for a very reasonable price! Walking distance to Rainey Street and the Austin downtown night life. There is a grocery market right around the corner, within walking distance, that made our stay very easy (and they have everything you need for your visit!).The unit was very clean and perfect for our family of three with two master suites. Property managers were very responsive, before, during, and after our visit.

  • Review 27 (2023-03-25 - Rating: 5)

    Absolutely amazing stay. I attended SXSW and this is one of the best apartments Ive stayed in whilst at a conference. Super easy check-in, super clean, very communicative staff. Ill be returning to Austin and definately booking directly with Barcle Group Property (booked initially via Airbnb).

  • Review 28 (2022-10-03 - Rating: 5)

    We enjoyed our stay! Perfect location with plenty of thing to do and explore just walking distance. The condo was really nice and very clean! The pool area which is on the top of the building was really nice! Thanks for letting us stay! We will be back again!

  • Review 29 (2023-04-28 - Rating: 4)

    The condo is in a good location to enjoy Rainey Street and downtown Austin. Parking is pricey. The condo is very basic and had no working lights in the living room also no clocks. It could use some hooks in the bathroom. The television is nice but the cable is basic.

  • Review 30 (2023-02-26 - Rating: 5)

    Great location for exploring the city, very close to a waterfront park and trail. Building was stylish with a lovely pool on the roof. Foyer was very inviting and concierge very friendly. Unit was well decorated and we were very comfortable.

  • Review 31 (2022-12-05 - Rating: 5)

    Excellent accommodations (have to think hotel, more than traditional single owner AirBNB, since the entire building is an AirBNB Hotel managed by Barcle). Clean, friendly, great location adjacent to downtown, and affordable considering how nice the unit was. Communication was one way prior to arrival, I didnt get responses to my questions prior to booking, but wound up being a non-factor. They also didnt review my notes regarding check in time - and asked me 3 separate times when I would be there - when I had sent the information over twice previously. Otherwise, I would book again.

  • Review 32 (2022-11-21 - Rating: 5)

    We enjoyed our stay so much! The house was clean, spacious and cozy! It far exceeded our expectations. The house included everything we could possibly need and you really felt at home when here. A fenced in backyard with a portable Bluetooth speaker was a hit. We are transplants and so we’ve been scouting out towns near my husband’s new company. This home made us fall in love with the Lago Vista area. There are restaurants near the house such as the Lucky Rabbit, The Grille at Highland Lakes and Casa Mexican Cantina. The mountainous views and the plentiful deer, it was a dream.

  • Review 33 (2023-02-17 - Rating: 5)

    Our rental was the perfect location if you want easy access to the lake and all Downtown Austin has to offer. The building functions much like a home with easy check in, a lounge & drink/coffee bar, pool with stunning view and valet. This is a self accommodating airbnb so no extras like blow dryers, iron, etc... so make sure to bring your own. This was the perfect land spot for our stay in Austin and would definitely recommend.

  • Review 34 (2023-07-29 - Rating: 4)

    The apartment we rented was great. It had everything we needed (except a chopping board) and a great location.Regarding the building, they don’t have enough luggage carts,But we would rent the apartment again.

  • Review 35 (2022-09-11 - Rating: 5)

    AWESOME !! One of the nicest homes I’ve stayed in. All new furniture and cool rooftop! Perfect place to stay with large group or family. Only quick 5 mins straight shot to Broadway and venues. Great view of downtown Nashville from rooftop. Free 2-car garage parking and driveway as well.

  • Review 36 (2022-11-22 - Rating: 5)

    This was a lovely place to stay for our visit to Austin. The location is within walking distance to Rainey Street, where a lot of food and bars are in this hopping area of Austin night life. It’s also close to the trails that border Lady Bird Lake and lead you to Congress Avenue where downtown Austin and the State Capitol are located. The view of the Austin skyline is wonderful from the kitchen/living room, and the outdoor balcony is the perfect place to sip your morning coffee or enjoy a drink at night. Target and Whole Foods are also close for groceries and supplies. We would definitely stay here again when we return to Austin.

  • Review 37 (2023-07-29 - Rating: 5)

    An amazing unit that overlooks the river and Austin. One of the best views is the rooftop pool, perfect to enjoy the sunset. Location is prime with restaurants and bars a walk away.

  • Review 38 (2023-03-09 - Rating: 5)

    Our recent stay with family and friends was fantastic. The property was immaculate and the property owner was responsive. We plan to book this property again on our next stay in Nashville.

  • Review 39 (2022-09-29 - Rating: 5)

    The condo was exactly as described! We had a wonderful experience and took advantage of Rainey St. just a few blocks away! Few things I would say is the air circulation in the main bedroom could be better, the air extractor in the full bath wasn’t working or non existent, the parking might be difficult to find but we got lucky, lastly we were asked to take out our trash & strip the sheets. We were charged a cleaning fee of $150 when booking but it wasn’t a big deal. Would definitely book again!

  • Review 40 (2022-10-28 - Rating: 5)

    A very modern, well appointed and clean premises in an excellent location for downtown Austin.Check In was very straight forward as we were greeted by a knowledgeable local representative of the Barcle Group who gave us just the right amount of information about the local amenities and places to visit during our stay.Communication was very clear and concise throughout and I would have no hesitation in staying at this property again were I to visit Austin.Many thanks for a very pleasant stay.

  • Review 41 (2022-10-27 - Rating: 5)

    We stayed in a property in Panama City Florida. It was a beautiful well kept house. Barcle Group was quick to respond to our questions, but they arent local so other than point us in the right direction they couldnt do much for us. However, our stay was wonderful and we really cant complain.

  • Review 42 (2022-10-04 - Rating: 5)

    They accommodated my late check in and although I arrived earlier than my expected ETA, they got to the Airbnb in less than 10 minutes to give me the keys. Condo was clean and had a great view. The facility itself had nice amenities and their staff were also pleasant.

  • Review 43 (2022-08-29 - Rating: 5)

    Awesome place! Went on a girls trip and this condo had the best location easy access to downtown and walking distance to our favorite restaurant and bars. Definitely will have to make another trip here!

  • Review 44 (2022-11-07 - Rating: 5)

    A girlfriend and I recently stayed at the Barcle Groups Natiivo in Austin. What a great experience, and the best view of the city. Also, its so close to all the hottest spots in Austin. I highly recommend booking with Barcle group for your next visit to Austin.

  • Review 45 (2022-12-04 - Rating: 5)

    Loved my stay in Austin! Place was in perfect location and super clean. I would definitely recommend staying here and coming back to stay here.

  • Review 46 (2022-08-18 - Rating: 5)

    AMAZING! One of our best vacations ever. My daughter and I enjoyed the views, the location, the easy commute to everything Austin. It was clean, and beautiful, also a very friendly place!

  • Review 47 (2023-04-12 - Rating: 5)

    Great place. Roof top pool had beautiful views. 5 minute walk to great restaurants and bars. Would definitely stay here again !

  • Review 48 (2023-03-23 - Rating: 5)

    Amazing view, really nice facilities with giant comfy beds, new bathrooms, easy checkin and checkout. Excellent luxury stay in Austin!

  • Review 49 (2023-02-12 - Rating: 5)

    AirBnB’d a beautiful apartment in Austin from the Barcle group. The place was spotless and was fully stocked. The Barcle group was pleasant to deal with and I’m looking forward to renting from them again

  • Review 50 (2023-04-25 - Rating: 5)

    Such a great home to stay in for the weekend. Loved the patio!! Liked all the chandelier things they were so cute and loved the spacious master bedroom.

  • Review 51 (2023-07-30 - Rating: 4)

    Nice place. The 2 stairwell lights were out and the pull out couch was lumpy to sleep on. Otherwise, we enjoyed the stay.

  • Review 52 (2023-06-14 - Rating: 5)

    Great choice for a stay in Austin! Staff in the lobby are friendly. Walking distance from downtown fun. Very clean.

  • Review 53 (2022-10-05 - Rating: 5)

    This was a beautiful place to stay! The view and the room were high quality. Great amenities and the valet was a plus. We had a pleasant stay!

  • Review 54 (2023-03-15 - Rating: 5)

    Perfect location, has everything you could want. Clean, homey and enough room for everyone. Parking can be a pain, so would recommend not parking if you can help it but outside of that, will be back again.

  • Review 55 (2022-11-01 - Rating: 5)

    Wonderful location close to Rainey Street and the river. Such a nice building, beautifully furnished condo, great service from the concierge, and spectacular views! Will stay here again

  • Review 56 (2023-02-13 - Rating: 5)

    Awesome views from the room & great location

  • Review 57 (2023-01-13 - Rating: 5)

    Great place, great location, great host. Highly recommend for your Nashville adventures, perfect cozy spot just minutes from Broadway crazy

  • Review 58 (2023-05-03 - Rating: 5)

    Well located and practically new. Our family spent three nights and we have nothing but great things to say. Very comfortable home!

  • Review 59 (2022-10-23 - Rating: 5)

    Great 2 bed 2 bath condo right in Rainey St. Clean, brand new in a full amenity building. Great location and close to all downtown hotspots.

  • Review 60 (2023-07-27 - Rating: 5)

    Great place to stay! Beautiful and clean! Location is great. Quite and peaceful! Definitely going back to this place!

  • Review 61 (2022-10-02 - Rating: 5)

    Beautiful apartment and view, the hotel had plenty of amenities we used and was conveniently located.

  • Review 62 (2023-04-26 - Rating: 5)

    This house is perfect in every way! Its close to the beach, and biking distance to shopping and the restaurants. Well definitely be back!

  • Review 63 (2022-10-04 - Rating: 5)

    We had a great time in Austin staying at a Barcle Group location! It is an excellent location and very comfortable accommodations!

  • Review 64 (2022-09-20 - Rating: 5)

    Great place to stay. Great location near downtown Austin. Beautiful view. Highly recommended.

  • Review 65 (2022-09-23 - Rating: 5)

    I stayed here for a convention in Nashville and was very happy with the professionalism of the team. If I’m ever back in Nash I’ll be using Barcle

  • Review 66 (2023-06-27 - Rating: 4)

    Awesome place, location was great. Easy access to everything and the friendly service was a treat. Would rent again

  • Review 67 (2023-06-21 - Rating: 5)

    Amazing views and great location. Check in and out were a breeze. We will definitely be back!

  • Review 68 (2022-09-19 - Rating: 5)

    Loved how cute and spacious the Airbnb was. Home was very clean and located close to everything.

  • Review 69 (2022-11-04 - Rating: 5)

    Highly recommend staying here! Very luxurious new building in downtown with fantastic views of the city

  • Review 70 (2022-11-03 - Rating: 5)

    Spacious, clean, orderly. VERY comfortable and gorgeous views. Would totally stay in this unit again!!!!

  • Review 71 (2022-09-12 - Rating: 5)

    Beautiful building, loved the rooftop pool area! Walking distance to lots of shops and reastaurants!

  • Review 72 (2023-02-11 - Rating: 5)

    The apartment was clean and communication great! I would definately book this again!

  • Review 73 (2022-10-01 - Rating: 5)

    Awesome host! Very helpful and accommodating! Would recommend to family and friends and will use in the future!

  • Review 74 (2024-02-17 - Rating: 5)

    Awesome apartment, everything was spotless, gorgeous and comfortable

  • Review 75 (2023-04-27 - Rating: 5)

    Room was very nice and it was very easy to check in. i really enjoyed my stay!

  • Review 76 (2022-09-27 - Rating: 5)

    Beautiful place and breathtaking views! Will definitely stay again

  • Review 77 (2023-05-03 - Rating: 5)

    Great location, too notch condo in the heart of the city. Will stay again

  • Review 78 (2023-06-06 - Rating: 5)

    Wonderful location, great views. Rooftop pool was amazing!

  • Review 79 (2023-06-20 - Rating: 5)

    House was everything we expected and as described. Will definitely book again

  • Review 80 (2022-11-29 - Rating: 5)

    Very clean and the views were amazing. Would recommend!

  • Review 81 (2023-01-10 - Rating: 5)

    Very good host and the house is very neat and in a great location!

  • Review 82 (2023-04-11 - Rating: 5)

    Had a great time, very clean, awesome pool area!

  • Review 83 (2022-11-18 - Rating: 5)

    Great stay. Spectacular views! Would stay again for sure.

  • Review 84 (2023-04-06 - Rating: 5)

    Great location and place to stay. We loved it!

  • Review 85 (2022-08-10 - Rating: 5)

    Beautiful view from where you stay and great places to eat.

  • Review 86 (2023-07-18 - Rating: 5)

    So fun and very nice. Loved the pool!

  • Review 87 (2023-02-04 - Rating: 5)

    Great building with amenities and behind the building a lot of options for night life

  • Review 88 (2023-06-07 - Rating: 5)

    The best host I’ve had so far at a Airbnb

  • Review 89 (2022-10-06 - Rating: 5)

    Awesome place to stay for a visit to the city of Austin

  • Review 90 (2022-11-14 - Rating: 5)

    Great location! The bed was amazing.

  • Review 91 (2023-07-11 - Rating: 5)

    Great property, beautiful balcony views.

  • Review 92 (2023-01-02 - Rating: 5)

    Very accommodating and responsive. I have no complaints.

  • Review 93 (2022-08-26 - Rating: 5)

    This place was great. Kind and thoughtful staff. Great location.

  • Review 94 (2022-09-21 - Rating: 5)

    Unit was wonderful! Clean and convenient.

  • Review 95 (2023-05-28 - Rating: 5)

    Amazing stay!! Super clean

  • Review 96 (2023-02-28 - Rating: 5)

    Amazing condo! Ideal location too!

  • Review 97 (2022-11-03 - Rating: 5)

    Great location and great view!

  • Review 98 (2022-09-30 - Rating: 5)

    Great location & clean!

  • Review 99 (2022-11-17 - Rating: 5)

    Great building and location!

  • Review 100 (2023-04-03 - Rating: 5)

    Great stay and location!

  • Review 101 (2023-03-23 - Rating: 5)

    Everything tip top. Very nice house. Ultra comfortable sofa and bed. Great cuisine. Had a good time and some peace and quiet from the hustle and bustle of SXSW in Austin, where we were represented for 7 days. (approx. 45 minutes, drive). Was almost perfect. However, we had a bit of difficulty understanding the air conditioning and there was probably a misunderstanding during check-in. Still: it was good.

  • Review 102 (2023-03-28 - Rating: 4)

    Very good experience, tidy, clean place, with plenty of comfort.I missed a more friendly person at the reception, extra keys (they only had 2 for 4 people) and I didnt understand why we needed to leave everything clean when we paid a cleaning fee.