AMG Association Management

Located in Houston, Texas

Address: 2611 N Loop 1604 W Ste 100, San Antonio, TX 78258, United States

Phone: +1 210-485-4088

Rating: 4.2

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-25 - Rating: 5)
Lyn Ala from AlamoManagement Group was very helpful and patient as she walked me through how to update my reoccurring payment plan over the phone. She was very knowledgable about the process and double checked to ensure everything was completed correctly in the end. I appreciated her help. She was great.

Review 2 (2025-01-23 - Rating: 5)
I really appreciated Lyns help getting established on the portal. She was quick to help, knew just what to do even got my email listed. She was professional, knowledgeable and observant to things that needed to be done to allow me to use the portal. Lyn, you are a positive asset to all you serve.

Review 3 (2025-02-21 - Rating: 5)
I am a new customer of AMG. Their Service Rep,Jim Beros, very kindly assisted me with the setting up of my new account, and made sure my payments were up-to-date and correct. Im looking forward to a very pleasant association with this new management company. Thank you for your help, Jim!

Review 4 (2025-02-23 - Rating: 5)
I been living here in the Wildhorse neighborhood for 20 years. We had 2 previous associations. They hardly did anything except charge us more.Ever since AMG came along, they been taking good care of our neighborhood. They fixed all the fences, added, fixed things, etc. They are doing a great job, now our neighborhood is looking good again and I want to thank them for all the work they’ve done here!

Review 5 (2025-02-19 - Rating: 5)
RE: Jim Ryan, I had the pleasure of speaking with him today and he was very kind and any questions I had he answered them all. I always get nervous when calling and asking questions, because usually the person on the other line wants to get off the phone as quick as possible, not him he went step by step and any questions he would answer them. He is a true gentlemen.Thank you for employing a nice person who really does like people. Sheryllyn Diaz Acct # 2090419

Review 6 (2024-10-24 - Rating: 5)
I had an exceptional experience collaborating with David at Alamo Management Company. The professionalism, responsiveness, and attentiveness they exhibited to all my needs were remarkable. Krystal consistently went the extra mile to ensure that each of my concerns was addressed quickly and comprehensively. Their commitment to outstanding customer service truly made a difference. I wholeheartedly recommend Krystal and Alamo Management Company to anyone seeking dependable and efficient services. Thank you for making the entire process seamless and stress-free!

Review 7 (2025-02-26 - Rating: 5)
Thanks to Jim for his excellent customer service. He was pleasant, very thorough, and made sure my transaction was completed. Well done. Thank you!

Review 8 (2025-02-12 - Rating: 5)
I called and was lucky enough to get a young man named Jason who listened patiently to my request to find out what violations i had on the properties i own in Kensington Ranch. He took the time to go over each one and to offer a remedy for each. He was patient and completely knowledgeable of what he said. Again it was a pleasure in this time and age when you dont normally get the customer service.

Review 9 (2025-01-03 - Rating: 5)
Lyn, was very kind over the phone. When I called I was upset about my assessment since I pay them through autopay and it showed I still owed more money. Lyn eased my mind and told me I had been over paying and I only owed that lower amount for Jan. She advised me to pay the balance for Jan and set up a new reoccurring for the $82.00. I felt better after she explained everything. Thank you so much Lyn for calming me down and explaining everything to me in detail. I appreciate your time and help.

Review 10 (2024-12-18 - Rating: 5)
I had an exceptional experience with Lyn, the receptionist at AMG Management today. Her professionalism, kindness, and efficiency made my call incredibly pleasant. Lyn went above and beyond to address my needs, and her positive attitude truly stood out. I highly recommend that more personnel like Lyn represent AMG Management. She brought great reflection to the AMG team!! Thanks, Lyn

Review 11 (2024-12-04 - Rating: 5)
I didnt receive my monthly statement, so I called AMG to resolve the issue. Lyn Ala assisted me promptly and courteously. She was not only quick to address my concern but also displayed a genuine passion for helping. Her professionalism and excellent customer service truly stood out.Thanks, Lyn

Review 12 (2025-01-31 - Rating: 5)
I have had excellent support from Yasmarlyn Mejia.Marlyn was wonderful every time i needed help. She answered my questions and went out of her way to help me to consolidate some accounts. Since i don’t have a laptop or computer it would have taken me a long time to do from my phone. Thank you Marlyn! 😊

Review 13 (2025-01-10 - Rating: 5)
Lyn Ala from the call center was so nice and patient with me asking so many questions. Also helped me get a log in to the portal to make my payment. She made the call so comfortable to ask any question and get so much feedback back, she was so confident and really knew all the information I was asking.

Review 14 (2025-01-13 - Rating: 5)
I could not get into my account this weekend to pay my HOA fees so I called the number listed. I was greeted warmly and professionally by Rafael Sales and my issue was corrected with a temporary password which worked perfectly. Quick and efficient solution. Thank You!!

Review 15 (2024-11-06 - Rating: 5)
I recently spoke with Lyn from the Alamo Management team, who was exceptional and courteous in understanding my situation. She promptly responded to my questions and clarified the following steps to resolve the issue I had been dealing with for a couple of weeks. Any place would be lucky to have Lyn work for them. She understands what Customer Service is all about. Thank You, Lyn, for being a diamond amongst coal.Note: A couple of weeks delay was due to my working with other folks on the Alamo management team.

Review 16 (2025-02-21 - Rating: 5)
Jim Beros was an amazing help! He is so understanding and professional. He was happy to help me with answers to all my questions with kindness. Great customer service.

Review 17 (2025-02-17 - Rating: 5)
Your online payment site is AWFUL! I paid my fee on Jan 6, 2024 and was told my HOA fee was accepted and I had a zero balance. I was billed again in Feb with late fees/penalties. And I was not billed for my second property, an empty lot that you continue to send bills to. They dont come to me because theres no mailbox for that property. Ive told you several times I own the property - send the bills to me - never happens. So I had to pay late fees and penalties for that property too. Ednalyn Lorenzo was the only person who could fix this for me. She gets the five stars. AMG Assn Mngt - 0 stars :

Review 18 (2025-01-16 - Rating: 5)
Lyn was very helpful greeted me awesome. Help me with login to pay my fees she was so friendly. I enjoy it when they greet me the way she did. She didnt sounded hurried took her time explained everything to me.

Review 19 (2024-12-04 - Rating: 5)
I am not tech-savvy, but I am so appreciative to Lyn Ala who took the time (lots of it) to help me through a technological process I was not familiar with. I called AMG to confirm the amount and due date for my 2025 annual Homeowners fee to ensure it would be received on time! Lyn Ala was very patient, professional, and so helpful, which is extremely rare these days! I must have called her 5 or 6 times; yet she was so helpful and patient with me each time. She is indeed an amazing and people friendly asset to AMG!! Thank you, Lyn Ala!

Review 20 (2025-02-19 - Rating: 5)
Thank you, Lyn, for your patience and kind help in setting up my account. AMG has a great person making a good 1st impression for members.

Review 21 (2025-02-24 - Rating: 5)
Jim assisted me with all of my needs, and understood all of my concerns. He was very kind and very patient with helping me get set up for the first time. Thank you so much

Review 22 (2025-02-05 - Rating: 5)
Calling an HOA and resolving an issue on the first try isn’t easy, but today I was pleasantly surprised by the exceptional service Eric provided. He was patient, attentive, and took the time to help me set up my account smoothly. Thank you Eric for your help!

Review 23 (2025-02-12 - Rating: 5)
Lyn was very helpful and patient with my slow computer skills. Was able to get my issued resolve quickly. She was awesome!!!!!

Review 24 (2025-02-21 - Rating: 5)
Jason Angelo Loceo was very helpful when I called AMG Association Management. He was able to answer my questions and rectify the issue. Jason is very knowledgeable and polite.

Review 25 (2024-11-12 - Rating: 5)
Lyn was extremely helpful with my request and went above and beyond to help me send me my latest statement and set up automatic payments. This is my second call to AMG and I have been impressed with the quality of customer service both times.

Review 26 (2025-01-19 - Rating: 5)
My subdivision has used this HOA management company for 3 years. The people are professional and look to assist their customers whenever possible. Their offices are located right off 1604 and are easy to find and access.Give them a try, I dont think youll be disappointed.

Review 27 (2024-10-25 - Rating: 5)
🌟🌟🌟🌟🌟I just want to share how grateful I am for our community manager, Nina Infante! She goes above and beyond to keep our neighborhood running smoothly and ensure everyone feels valued. She also has been very supportive of our HOA board members in setting time apart for training and collaboration. Nina is always quick to respond, whether it’s a question about amenities or help with an issue – and she does it all with a smile! Her dedication, positive attitude, and attention to detail truly make a difference in our community. Thank you, Nina, for all your hard work and for making Prescott Oaks a wonderful place to live!

Review 28 (2025-02-12 - Rating: 5)
Jim Berso is an excellent customer love service representative. He was respectful and helpful in quickly resolving my issues while I was in the middle of a hectic work day. Thanks Jim for brightening my day.

Review 29 (2024-12-30 - Rating: 5)
I must say I called to resolve some issues with my account several times and was constantly provided with incorrect or non-useful information, until i spoke with Jim Beros. Jim was able to assist me and provided excellent information on how to handle my current account issues, very polite and knowledgeable individual!

Review 30 (2024-12-03 - Rating: 5)
Lyn did an excellent job helping me to get my online account set up. The whole process just took a few minutes and she was really pleasant to work with.

Review 31 (2025-02-13 - Rating: 5)
My name is Karen.I forgot my login, so I called Alamo Group, and Jim answered right away and helped me through the whole process. Thanks so much, Jim. Highly recommend Jim if you have any issues with your HOA account.

Review 32 (2024-12-13 - Rating: 5)
The representative Lynn was exceptional. She was very professional and friendly. Lynn exhibited efficiency in assisting me and explained everything thoroughly. I have interacted with Lynn on previous occasions and I can always depend on her.

Review 33 (2024-12-28 - Rating: 5)
I requested an account ID number…..then I saw lighting flashing across my screen….. to my amazement it was not lighting…..it was the HOA’s response. Merry Christmas and a Happy New Year!Double hitter- I recently spoke with Lyn regarding set up for assessments…..I struck out, but Lynn came behind me and hit a home run …. now I’m all set up. I am glad she is part of Meredith home run customer service team!

Review 34 (2025-01-06 - Rating: 5)
Just wanted to give a shout-out to Ashley Scott. I’ve enjoyed reading her news letters because she is very precise and clear with her communications! She also appears to really enjoy her duties and strives to resolve concerns with deep companion and turnaround…thx for being there HOA and Ashley!

Review 35 (2025-02-12 - Rating: 5)
Jason Loceo helped my neighbor Marilyn Dean with a problem regarding the receipt of her key FOB and SECURAKEY. The envelopes she received had no instructions for activation. Jason immediately notified the proper department so she could send the information to them for activation. Thank you Jason for your help.

Review 36 (2025-02-27 - Rating: 5)
I had Rafael assist me with getting my portal login set up and make a payment. He was very friendly, patient, and helpful.

Review 37 (2024-12-04 - Rating: 5)
Jim helped me get registered. He was courteous as well as professional. I would say he is an asset to AMG Association Management. I had to make a follow-up call and Eric helped me. He, too receives 5 Stars!

Review 38 (2024-12-16 - Rating: 5)
Outstanding Customer Service by Mr. Jim BerosGreetings,I wanted to take a moment to commend Mr. Jim Beros for his outstanding customer service. He is truly an asset to your team!Mr. Beros assisted me with a question about my HOA assessment fee. I was a bit confused, as I thought the payment had already been made, but with our recent move, I wasn’t entirely sure. When I called, Mr. Beros took the time to thoroughly research the matter and discovered that I had indeed made the payment in June 2024, meaning I was all set through 2025.His diligence and patience in resolving the issue were exceptional, and I greatly appreciated the effort he put into providing clarity. This experience left me feeling relieved and extremely satisfied with the support I received.Thank you for having such dedicated individuals like Mr. Beros on your team!V/rMegela

Review 39 (2024-12-26 - Rating: 5)
Lynn was very professional, courteous, very knowledgeable and my issue was resolved in record time. Thanks Lynn for your excellent and professional etiquette. Your strong work ethic is applaudable

Review 40 (2025-02-26 - Rating: 5)
I received great service during my phone call, Jason was able to provide all needed information and assist me with my issues. Great job!

Review 41 (2025-02-11 - Rating: 5)
Jason was amazing....had the true spirit of customer service. I have had an issue with my property for 2 years now....but Jason said he would research it and would get it handled.....and he did! Thank you Jason! Thank you Alamo!

Review 42 (2025-01-24 - Rating: 5)
Jim Beros is very helpful answered all my questions. I appreciate him for having such a good etiquette on the phone. He helped me finding out what is wrong with my account step by step where to go.

Review 43 (2025-02-24 - Rating: 5)
Jim was extremely helpful in helping me set up my new account as I was having trouble with the system, he was fast and courteous.

Review 44 (2024-09-21 - Rating: 5)
We manage over 300 properties and at times have to deal with not-so-friendly HOAs. Unfortunately, it is not the best of experiences, but we currently have a violation in our vacant properties, and their Community Manager (Michael Martinez) was quick to answer our questions in our email submission and was cordial enough to explain exactly what the issue was and how we can correct satisfactorily. He also followed up to see if we needed more time, which we didnt but the follow-up was not expected and greatly appreciated. Extremely thankful for the quick response and will be correcting the deficiency ASAP.

Review 45 (2024-11-19 - Rating: 5)
Recently we submitted an ACC request for front yard renovations we planned to complete. After a month of waiting on our HOA committee to approve the project in a timely, we were exhausting our efforts of following up. Our community manager was out of the country, and RaShonda Bell-Allen was able to not only take the time to hear me out and allow me to vent, but she went the extra mile by personally taking the time to call our committee members to remind them that the deadline was quickly approaching. RaShonda went out of her way to help get things done in a timely fashion. She deserves kudos on a job well done, stepping up when her team was out, and going above and beyond to ensure residents are helped and happy!

Review 46 (2025-02-21 - Rating: 5)
Jason Angelo Loceo and his kind/helpful customer service deserves 5-stars! I’m thankful I was connected to Jason for support :)

Review 47 (2025-01-02 - Rating: 5)
Worked with Lynn. She was very patient and helped me to correct my account info quickly and without frustration. 5 stars for her.

Review 48 (2025-01-07 - Rating: 5)
Jim Beros was so helpful on the phone today, January 7, 2025. Jim did a great job helping me with the issue I was experiencing, and gave very thorough and thoughtful explanations. Thank you, Jim!

Review 49 (2024-12-03 - Rating: 5)
A new customer to HOA - AMG, and the agent Jim Beros assisted me in getting set up on their website and answered all my questions. He took his time with me and was very polite and courteous. Thank you.

Review 50 (2025-01-01 - Rating: 5)
Jim Beros was very friendly and helpful this New Year’s Day of 2025. Very patient with my hearing impairment. Got all information I needed to make my payment. Thank you Jim.

Review 51 (2024-11-19 - Rating: 5)
Ashley has been very helpful in guiding us through the process of approval for a new home. She always responds fast and is able to answer any questions we have.

Review 52 (2025-02-11 - Rating: 5)
Lyn was very kind, patient and helpful! She took her time to explain things and made sure all i do was correct and received!

Review 53 (2025-02-20 - Rating: 5)
Jim was very courteous and helpful, he helped me create an account , log in, pay my bill and set everything up.

Review 54 (2025-01-07 - Rating: 5)
Lynn was helpful, patient and professional. Answered questions and helped me thru the process of setting up auto pay. Great Job, Lynn- thanks a bunch!!!

Review 55 (2025-02-20 - Rating: 5)
Ednalyn was great. Her level of service was outstanding. She answered my questions to my satisfaction.

Review 56 (2025-01-02 - Rating: 5)
Jim was great. He was able to answer my questions and get ahold of others at AMG working on my issue to get a confirmation on when to expect the resolution. Thanks!

Review 57 (2024-12-30 - Rating: 5)
Cindy was very professional and knowledgeable about the question I had. In two minutes, she explained in detail how that works without going around with confusing statements. She´s a keeper!

Review 58 (2025-02-17 - Rating: 5)
Lyn was very helpful and patient with me. She helped me navigate the portal. I truly appreciated her kindness. Thank you Lyn

Review 59 (2025-02-05 - Rating: 5)
Eric was very helpful I called to get my HOA account set up and he stayed on the phone to make sure everything was done correctly. Very efficient and friendly experience

Review 60 (2025-01-24 - Rating: 4)
Jim was great IN THE AUSTIN office but I live in San Antonio. When I called the San Antonio office, the phone rang and rang then cut off. Really? If theyre not going to staff the San Antonio, dont have a phone number.

Review 61 (2025-02-17 - Rating: 5)
What a breath of fresh air! Rafael Salas was! So much improvement from the previous HOA management let me tell you! Stress free and hassle free and I hope it will stay this way!

Review 62 (2025-01-23 - Rating: 5)
I received assistance from Jim Ryan about why I couldn’t pay at this time the HOA fee even though I could see the dollar amount. Jim informed me AMG is still in process to complete statements since taking over as our new HOA. Thanks Jim!

Review 63 (2025-02-11 - Rating: 5)
Ednalyn was very nice, pacient, and professional. Very clear speaking helped me and guided me every step of the way to help me login thank you again. Give her a raise!:)

Review 64 (2025-01-10 - Rating: 5)
Spoke with Jim Beros about my account, which is pending transfer from another association. Very patient, thorough, and informative. in excited about the new things to come with this new association

Review 65 (2024-06-06 - Rating: 5)
I had a fantastic experience working with David at Alamo Management Company. They were incredibly professional, responsive, and attentive to all my needs. David went above and beyond to ensure that every concern I had was addressed promptly and thoroughly. Their dedication to providing excellent customer service truly stood out. I highly recommend David Mercado and Alamo Management Company for anyone in need of reliable and efficient services. Thank you for making the process so smooth and stress-free!

Review 66 (2024-10-17 - Rating: 5)
I want to say that sometimes it’s one person that makes you think about whether or not to post a review being positive or negative . I usually like and enjoy great reviews and take time to write bad onesThis is short which means I was happy 😀😀😀Lyn Ala made me post a great reviewShe was professional, patient , and most helpful to take care of my needsGreat employee to keep and possibly promote in future .

Review 67 (2025-01-14 - Rating: 5)
Thank you Jim Beros for your excellent customer service today.You answered my questions to my full expectations. Your patience and assistance was very much appreciated. Blessings, Nancy

Review 68 (2024-09-12 - Rating: 5)
Hi, Lyn assisted me to correct billing information, thoroughly and efficiently. I can always rely on Lyn for outstanding service, which runs parallel to the entire service-oriented management at AMG. Having dealt with many HOA associations over the years, AMG is at the top of the list by a wide margin. Thanks to Lyn and the team.

Review 69 (2025-02-17 - Rating: 5)
Lyn was very attentive in helping me with my access to the homeowner web portal and in resolving some other issues regarding my account. Really appreciate the help.

Review 70 (2025-02-14 - Rating: 5)
Roderick Violon was very helpful and we were able to resolve our issue. He was professional and courteous, thank you.

Review 71 (2024-12-07 - Rating: 5)
I spoke with Jim today and it was a very pleasant phone call as all my needs were taken care of and in a timely manner. Thank you for assisting me today. Your kindness was much appreciated!

Review 72 (2024-10-30 - Rating: 5)
Lyn was very professional, knowledgeable of what had happened with my account, and led me to a great and fast resolution. She is absolutely an ASSET to your AMG Team!-Sondra Grohman

Review 73 (2025-02-05 - Rating: 5)
Excellent and Precise feedback to clarify my questions around Billing. Thank you Lyn for the prompt support in getting it resolved with your Team.

Review 74 (2025-01-27 - Rating: 5)
Worked with Lyn Ala to get my HOA payed. She was exceptionally helpful, and made what started out to be a long drawn out process into a comfortable experience.

Review 75 (2025-02-12 - Rating: 5)
I made a call to my Stablewood HOA with questions on my account! I spoke to Lyn who was very helpful, courteous, and knowledgeable as she answered my questions! Thank you again Lyn!!

Review 76 (2024-12-06 - Rating: 5)
I am very pleased with the way Jason Angelo Loceo found a speedy resolution to the ongoing problem I was dealing with. I had made several requests to others for assistance, to no avail. However, today, Jason resolved the issue and now I can say all is well.Thank you, Jason!!

Review 77 (2024-12-23 - Rating: 5)
Jim was helpful in getting my HOA dues bill paid online when I didnt have my login or password information available.

Review 78 (2024-10-23 - Rating: 5)
Lynn was able to solve my problem in less than 3 minutes. She was very kind, courteous and offered great customer service.

Review 79 (2024-10-30 - Rating: 5)
We always enjoy dealing with HOA and Mr. Billings. We’re treated like next door neighbors rather than across town occupants. Our experience thus far has gone beyond our expectations!

Review 80 (2024-09-11 - Rating: 5)
Needed the pedestrian gate code for our neighborhood and wasn’t getting anywhere with the email. Called AMG and Jim Ryan answered and was able to get me the code in less than 2 mins. He was extremely helpful.

Review 81 (2024-09-14 - Rating: 5)
Great customer service I called in today for some info . I was greeted by a sweet lady named Lynn. She was very helpful professional and was there too. Make sure I was taking care of. I really appreciate you and your kindness.

Review 82 (2024-12-18 - Rating: 5)
Lynn was wonderful! She was very friendly and courteous and took care of my problem quickly. Thank you, Lynn!

Review 83 (2024-12-05 - Rating: 5)
Jim was very helpful and kind. He walked me through step by step of the process. It is so nice to have someone so courteous.

Review 84 (2025-02-27 - Rating: 5)
Ednalyn Lorenz is really amazing. I was pretty upset with my HOA but she handled the situation well.

Review 85 (2025-02-13 - Rating: 5)
Jason was nothing but cordial and knowledgeable on the protocol of the management.I’m very pleasedThank you Jason

Review 86 (2025-01-21 - Rating: 5)
Lyn did a great job helping me through any questions I’ve had. I was very pleased with the service I received

Review 87 (2024-09-06 - Rating: 5)
AMG company provided excellent service, and a special thanks to Edward Uy Corral for resolving a communication issue quickly and efficiently. He was very friendly and approachable, making the process smooth and stress-free. Highly recommend!

Review 88 (2024-09-12 - Rating: 5)
I just spoke with Jim, who was most helpful guiding me through the process of updating my account. He was very patient with me, a person who is not computer savvy. Thank you, Jim, for your assistance!

Review 89 (2025-01-09 - Rating: 5)
Very helpful in paying my HOA payment for the first time Jim Beros walked me through the process and I’m very thankful for his help. I was panicking because my payment was due on the first but I ended up with Covid Thanks Jim

Review 90 (2024-10-23 - Rating: 5)
Lyn was a HUGE help in getting me vital information to assist a resident with submitting his ACC/ARC forms for his solar project. Would definitely request her help again.

Review 91 (2024-09-19 - Rating: 5)
I had a question about my dues for our community, The Crossing at Kenberg, so I contact ANG. I spoke with Lynn Ala the Community Manager. She was very helpful, courteous, and polite. We quickly found the answer to my question. She was extremely helpful.

Review 92 (2024-12-16 - Rating: 5)
I am a new homeowner and new resident in Texas. Whenever I reached out to AMG homeowners association I’ve been given immediate attention and answers to my questions. I particularly want to thank Lily Gracia, Director of Developer Services for her assistance today.

Review 93 (2024-11-06 - Rating: 5)
Ashley Scott was super responsive to our request for assistance and resolved our case in a satisfactory way. Quite a contrast to our previous HOA liaison! Thank you!

Review 94 (2025-01-15 - Rating: 5)
Very nice person to talk to. She helped me to walk thru the whole process of setting up my account and requesting the remotes

Review 95 (2025-02-27 - Rating: 5)
Jim was great! He addressed my concerns and questions right away!

Review 96 (2025-01-13 - Rating: 5)
So thankful Lyn was able to walk me through the online payment process over the phone. Fantastic service!

Review 97 (2024-11-22 - Rating: 5)
Sequra and Vance are rock stars for our community. Customer-first oriented and a joy to work with. They have directly helped rebuild the trust our community has in current management.

Review 98 (2025-02-14 - Rating: 5)
I really would like to thanks Mr Floyd Billings for all your help and support !!!He is very professional and friendly.. Always trying to help you.Thanks again and the best year 2025 !!!

Review 99 (2024-12-30 - Rating: 5)
Lyn Ala is an asset to your company. She understood and cleared my concern regarding fee payments on our account.

Review 100 (2025-02-19 - Rating: 5)
EDNALYN, was beyond wonderful to work with!!! She was soo extremely helpful and nice!!!! Thank you again!!🤗

Review 101 (2024-09-12 - Rating: 5)
Edward Ul Corral was so very personable and explained to me how to use the app to pay my HOA fee. My first time in my life being part of a HOA. He was very patient explaining how to set up app and stayed with me to the end. Thank you Edward so much for your clam patients and wonderful caring personable disposition and knowledge.

Review 102 (2024-08-20 - Rating: 5)
We contacted Lynn after receiving approval for a home improvement project with stipulations. The stipulations were nowhere to be found in the HOA response. Lynn read the stipulations to us and sent them in an email. She communicated clearly and accurately. Her quick, courteous and informative response is appreciated.

Review 103 (2025-01-24 - Rating: 5)
Jim Beros was a pleasure to work with. He answered all my questions in a professional and friendly manner. Could not hasve asked for anything better/

Review 104 (2025-02-11 - Rating: 5)
I was provided great assistance in setting up auto HOA payments with AMG.

Review 105 (2024-12-23 - Rating: 5)
I had a great customer experience with Lyn Ala, who helped with an administrative task at Alamo Management. Thanks Lyn,

Review 106 (2024-12-12 - Rating: 5)
Lynn did a great job of answering all my billing questions concerning the upcoming 2025 Semi-Annual Assessment. Lynn was very knowledgeable, courteous, and professional. Thank you!

Review 107 (2024-12-23 - Rating: 5)
Lyn Ala was helpful, professional and kind when i contacted her regarding a HOA fee. Helped process a fee waiver.

Review 108 (2025-02-24 - Rating: 5)
Lyn was very helpful and patience during the setup of my HOA

Review 109 (2025-02-07 - Rating: 5)
Gim provided me excellent service. He went above and beyond to answer my concern. I look forward in speaking to him again.

Review 110 (2024-08-23 - Rating: 5)
Edward Uy Corral was very polite and courteous. He immediately addressed my concerns and channeled my request adequately. Great customer service!

Review 111 (2025-01-16 - Rating: 5)
Lyn was very helpful as I tried to manage my way way thru the web site. She was clear and concise with the information I needed

Review 112 (2025-03-01 - Rating: 5)
Lyn was very helpful and patient with me. I really appreciate it.

Review 113 (2025-02-12 - Rating: 5)
Jim Beros was very nice and helpful. Great customer service.

Review 114 (2024-11-13 - Rating: 5)
I had to call in regards to my account. I spoke with Lynn A. She was very helpful, kind and professional. Thanks Lynn!

Review 115 (2025-01-13 - Rating: 5)
Executive Lyn has helped in explaining the process well and clarified all queries patiently. Appreciate the support..

Review 116 (2025-01-10 - Rating: 5)
Ashley Scott handled our question about a past due invoice timely and has resolved our issue with the action plan.

Review 117 (2024-07-22 - Rating: 5)
Super friendly. They are our new HOA company.

Review 118 (2025-01-24 - Rating: 5)
Lyn was very helpful in processing my payment. Thank you so much!

Review 119 (2025-02-25 - Rating: 5)
Jim Beros helped me with all my concerns, good customer service.

Review 120 (2024-07-31 - Rating: 5)
I recently called AMG and had a wonderful experience. The staff member, Edward Uy Corral, was very respectful, incredibly friendly, and helpful. He went out of his way to ensure that everything was perfect. His professionalism and attention to detail were outstanding, making the entire process smooth and enjoyable.Thank you, AMG, for providing such excellent customer service through Edward. I highly recommend AMG for their exceptional service and dedicated staff.ThanksSreevidya

Review 121 (2025-01-13 - Rating: 5)
Called to get help with website & update info. Jim Beros was very helpful and got us squared away in no time. Thanks Jim!

Review 122 (2025-02-24 - Rating: 5)
I was assited by Ednalyn Lorenzo, a very helpful and professional staff.Thank you so much,Maria Huerta

Review 123 (2024-11-02 - Rating: 5)
Jim Beros was so helpful in getting me set up and logged in. He answered all of my questions and concerns regarding our HOA.

Review 124 (2024-03-22 - Rating: 5)
Our community manager, RaShonda Bell-Allen is working hard for our Association! We appreciate her and the entire AMG team!

Review 125 (2025-02-04 - Rating: 5)
Alamo Management Group CSR (Lyn) was helpful, patient, and informative in answering my questions. Thank you Lyn.

Review 126 (2025-02-10 - Rating: 5)
Eric was very helpful with getting my account set up. He was very friendly and professional.

Review 127 (2025-01-29 - Rating: 5)
Very satisfied with the customer service and experience I received from Jim, he was attentive, polite and 100% problem solving. Thank you!

Review 128 (2024-07-10 - Rating: 5)
Im incredibly impressed by Krystle’s exceptional service at Alamo Management. She consistently demonstrates expertise and dedication in managing our communitys needs. Krystle communicates effectively, ensuring clarity and responsiveness at every step. Her proactive approach and commitment to excellence make her an invaluable asset to our neighborhood.

Review 129 (2025-02-26 - Rating: 5)
Ednalyn Lorenzo Was patient and helpful. She helped me solved my issue.

Review 130 (2025-02-17 - Rating: 5)
Great customer service, Ednalyn was so awesome on the phone and exactly told me what i needed to know and do.

Review 131 (2024-08-28 - Rating: 5)
Eduardo Uy Corral was helpful walking me through the website to set up the autopay.It was not so nice to find out that there is a service fee even for echeck payments that are regularly free.

Review 132 (2025-02-20 - Rating: 5)
Ella , She is very polite and give me perfect directionThank you so much

Review 133 (2024-12-17 - Rating: 5)
Lyn helped me with my registration to the website and gave me the correct procedure to continue resolving another issue.

Review 134 (2025-01-03 - Rating: 5)
Thank you Mr. Jim for your service today. You really help me understand the questions I had today. Happy NewYear I appreciate you!😊

Review 135 (2024-09-12 - Rating: 5)
Jim was very helpful when I asked a question regarding transfer fees. Typically it is hard to get in contact with the HOA but they answered right away and I was able to get a clear answer to my question.

Review 136 (2024-08-02 - Rating: 4)
I am an out of town landlord. As the Summerlyn HOA transitions to Alamo Management Group, I had trouble setting up my inital Login. I called customer service and Jim Beros in customer service was both patient and helpful. He stayed on the phone with me until I was able to access the website. Thank you Jim!

Review 137 (2024-12-11 - Rating: 5)
Jim is very cordial and professional. Answered my questions in a timely mannerAnd very pleasant to talk to.

Review 138 (2024-06-22 - Rating: 5)
I had a great time talking to David at Alamo Management Group! I always say communication is key in a successful business, well David succeeded in that department! He was attentive and respectful of my concerns. Addressing every single one of them promptly and throughly. I recommend David and Alamo Management Group for all of their reliable services!

Review 139 (2025-01-21 - Rating: 5)
LYN ALA was very efficient helping me with the issue that I have signing in the portal and guided me to obtain the info I need.

Review 140 (2024-09-10 - Rating: 5)
I had not used the website to request for approval of work to be done to my house and Edward Uy Corral assisted me with this. He was kind and patient and helped me with this and walked me through the process. I will always call and ask for him should I need help again.

Review 141 (2025-01-07 - Rating: 5)
Jim Beros was a great help to me to help set up my account and my moms as well.

Review 142 (2024-12-23 - Rating: 5)
Cindy GHelped me today to navigating to my account and super patient with me until I finish the payment and helped me to resolve the password issueCindy G this is 5 stars🌟🌟🌟🌟🌟

Review 143 (2023-08-01 - Rating: 5)
Zachery Dulevitz with Alamo MG deserves a standing ovation for his exceptional HOA management services! When we reported an obstructed trail endangering a fire hydrant, they sprang into action. Within 12 hours of sending drone photos, the issue was resolved—impressive! Their professionalism, attentiveness, and speedy response left us truly impressed and grateful.

Review 144 (2024-12-20 - Rating: 5)
AMG has been very helpful, but especially Lyn today was a very big help to me..

Review 145 (2025-02-04 - Rating: 5)
Jim was very helpful and walked me through the steps to set up my account. Thank you Jim

Review 146 (2025-02-10 - Rating: 5)
I was really frustrated with the website; I called the office to ask for help and JIM was professional and very patient with me!He was great !

Review 147 (2025-01-10 - Rating: 5)
Had a wonderful experience with AMG support today; thanks for your help Jim.-Andy

Review 148 (2024-08-23 - Rating: 5)
I had a few questions and needed some information, so I contacted my HOA. Edward Uy Corral was incredibly helpful, answering all of my questions and providing excellent customer service. Thank you for making my day so much easier Edward!

Review 149 (2025-01-02 - Rating: 5)
Talked to Lyn Ala and my experience was great, answered my questions with no hesitations, beautifulThanks Lyn

Review 150 (2024-07-09 - Rating: 5)
Called the AMG office regarding problems accessing our HOA portal account. Spoke with Samantha, she was very friendly, professional and answered all our questions. Excellent!In the past couple of months, we have submitted several items to be addressed throughout the community and most have been corrected immediately.AMG has taken over a severely neglected HOA and we’ve seen major changes. This group seems to know what they’re doing but it will take time to address all the neglected areas. Great job!

Review 151 (2025-01-24 - Rating: 5)
Jim was a great help with getting me the help I needed for logging into my account!

Review 152 (2024-09-13 - Rating: 5)
Lyn with Alamo Management Group was extremely helpful and courteous in resolving my recent HOA billing inquiry. Great experience!

Review 153 (2024-04-03 - Rating: 5)
Since I first began speaking with AMG management, it has been nothing but exceptional. They have such a welcoming team along with knowledge and expertise in what I was looking for. The main contact for me was Josh Guerra, he was amazing from start to finish. He did a great job. I’d tell anybody to ask for Josh to get the service you desire! Thanks Josh!

Review 154 (2024-09-05 - Rating: 5)
Edward Uy Corral assisted me this morning regarding our workout facility enduring an A/C outage. An electrician has already been sent out to resolve the issue. Thank you Edward.

Review 155 (2024-09-04 - Rating: 5)
Yes AMG is always there to support us and help our community to make sure that we grow together to be a great community together and they staff members are all some thanks 👍🏻👍🏻👍🏻👍🏻🏘️🏡 ps Great shaff Lyn Ala alsome👍

Review 156 (2024-12-16 - Rating: 5)
Lyn, was very helpful & went the extra step to offer the steps in the assisting myself on how to pay online. Thank you.

Review 157 (2024-10-22 - Rating: 5)
Nina has done a wonderful job helping our HOA board do our best for the neighborhood. Thank you so much!

Review 158 (2024-06-04 - Rating: 5)
Rolf Butler is totally astonishing. I inputted a request for some camera installation and he reached out to me. He made an effort to completely respond to all my inquiries about the camera installations. Extraordinary customer service from Mr. Butler! I greatly appreciated his quick response.

Review 159 (2024-12-23 - Rating: 5)
Lyn was very patient and waited while I was figuring out a problem with my debit card. Thank you!

Review 160 (2024-12-17 - Rating: 5)
I spoke with Jim Beros and he was able to help me very fast. Great customer service.

Review 161 (2024-11-07 - Rating: 5)
Jim did a fantastic job resolving my account issues. Fast resolution and absolutely professional.

Review 162 (2024-10-30 - Rating: 5)
Ashley Scott has been super helpful and professional in guiding us in our builder application process!! Thank you, Ashely!

Review 163 (2024-11-14 - Rating: 5)
Lyn was great. Lyn was very proficient and pleasant. It was a pleasure working with her.

Review 164 (2024-11-18 - Rating: 5)
Lynn did a superb job in answering all my question and prioviding clarification to the changes. Thanks for a job very well done!

Review 165 (2024-07-05 - Rating: 5)
I phoned the office of Alamo Management Group for assistance in an incident that occurred at my property, where I had to get the Bexar County Sherriffs Office involved. I spoke to Mr. Edward Andy Sean Corral, and even though the office was closed because of the July 4th holiday he went above and beyond in providing me with assistance in this matter. He also offered to send me email addresses to my community manager and access team, as well as the Chief Technology officer. Thank you, Edward for your excellent customer service this morning!

Review 166 (2025-01-01 - Rating: 5)
Lyn Ala was very informative and helpful, with a great tone and attitude towards the client!

Review 167 (2024-11-04 - Rating: 5)
Lyn was extremely helpful and went beyond to assist me with the issues I was having. She went beyond to resolve my issues.