Johnstone Supply

Located in Houston, Texas

Address: 10620 Metric Blvd, Austin, TX 78758, United States

Phone: +1 512-834-0346

Rating: 4

Review 1 (2024-03-11 - Rating: 5)
White glove service in action. The staff are always warm and friendly. They are very informative and helpful when I call and have questions about certain products. Best whole sale hvac/refrigeration company in central Texas

Review 2 (2017-05-01 - Rating: 5)
Ive always had good service from these guys, I go there when they dont have a line of people to attend. I have questions and they have good answers, helpful, courteous. You do have to understand, they do business to the public, but can only sell at retail price. If your a/c needs a part and you cant wait for 3-4 days from amazon, this is your place.

Review 3 (2018-09-13 - Rating: 5)
I received great customer service from James McClelland at Johnstone Supply. He helped me find the right parts I needed and helped me save money by replacing only what I needed to. He took the time to make sure I understood the return policy so there would be no surprises if I had issues with the parts. He went through the connections I needed which helped a lot when I got home and took everything apart. All of the replacement parts worked perfectly and we were back up and running within hours instead of waiting on a service appointment and a parts run. This helped me save hundreds of dollars. I definitely recommend Johnstone Supply Company.

Review 4 (2022-08-19 - Rating: 5)
This is the best hvac supply house in Austin. I love doing business here. Excellent employees. Ben is the man. Pat should buy him a lunch. Pat is awesome! Rad is very a great customer service oriented guy. Chris is very helpful. Great staff. I will continue to do business here!

Review 5 (2015-08-01 - Rating: 5)
Open on Saturday and sells parts to the general public.The quality made-in-usa Amrad capacitor I got from them cost about $55, compared to about $43 direct from Amrad (including 2-day shipping). To me, thats reasonable, considering I was able to get it right now and on a Saturday.

Review 6 (2024-04-30 - Rating: 5)
The staff is always welcoming and friendly. Counter Sales reps are very knowledgeable.

Review 7 (2024-06-24 - Rating: 4)
This place has great customer service,and is pretty fast.The parking can be bad at times.

Review 8 (2016-04-04 - Rating: 5)
I thank these guys for helping me grow my business, and being as knowledgeable as they are on the front counter.When we call in for parts or to place orders these are the guys to go to.Great team and a solid structure.A good company starts with its workers!

Review 9 (2020-06-09 - Rating: 4)
I just dropped by only to be told they have stopped serving retail over a year now. Friendly guys will direct you to affiliated retail store on N. Lamar who can help general public. I hope this helps some people.

Review 11 (2019-01-18 - Rating: 5)
I have only done business with them once but they were very helpful. They had the bearings that I needed and couldnt get anywhere else. Thank you Johnstone Supply!

Review 12 (2018-01-21 - Rating: 4)
The part was more expensive than online, but I walked right into the store and bought HSI I was looking for. No waiting, and I compared the parts.

Review 13 (2021-06-22 - Rating: 5)
They are awesome folks. Love their energy. Everyone who works their are down to earth and you can tell they love what they do. Thanks guys.

Review 14 (2019-12-20 - Rating: 5)
Best place in town for HVAC supplies and customer service. Never had a bad experience there.

Review 15 (2020-11-27 - Rating: 5)
For 18 wheeler it is difficult to park in this company dock, especially if is wet...just be careful with traffic coming your way...thanks