Lennox Stores (Parts Plus)

Located in Houston, Texas

Address: 11717 Windfern Rd Ste 100, Houston, TX 77064, United States

Phone: +1 713-856-7564

Rating: 4.1

Review 1 (2020-05-06 - Rating: 5)
Just wanted to share my wonderful experience this afternoon... I called in to get help with a part number and coil information, Adrianna answered promptly and cheerfully gave me extraordinary help! She went over and above to help me get my issue resolved! She is awesome! What an Asset to the company!!!

Review 2 (2024-05-10 - Rating: 5)
This location has an amazing staff. They are very helpful, knowledgeable and customer oriented. I have been to many parts houses but this one seems to be the best ran .

Review 3 (2024-04-30 - Rating: 5)
Imari is an outstanding representative. Had my order ready in no time at all. Customer service is off the charts. Love her!

Review 4 (2023-06-29 - Rating: 5)
I have had to visit this location 3 times daily for the last 3 months alsmot. Every time I enter I am greeted with Amari always smiling and a making it worth the stop. Hayden at the other end of the counter is very prompt with making sure I got everything I need. Anthony is very swift. He gets the paperwork done and loads you even faster. The manager Katherine has come to my aid several time to find material and assist me. Her location has an exceptional counter with customer service. No matter the work load they are always friendly and happy to help. Most places no one cares about customer service, here they do. Awesome team!!!!

Review 5 (2024-09-19 - Rating: 5)
Imari Williams provided top of the line service ! Super nice ! Highly recommend.

Review 6 (2024-05-01 - Rating: 5)
The customer services given by this location is beyond my expectations. Will definitely recommend Hayden for all your needs. I will definitely, drive out of my to go to this store!

Review 7 (2023-11-22 - Rating: 5)
I go to this location rarely...... BUT everytime I go there, these are friendliest and actually most helpful staff of AC suppiers I go to. Quite competent too, with their products...... equip/parts. Did I say they are FRIENDLY.....The lady who is Manager there is just great.

Review 8 (2024-05-01 - Rating: 5)
I am always in and out while working with Nathan Sanchez. He is always professional and very friendly. Go to Nathan for anything you need!

Review 9 (2019-07-12 - Rating: 4)
It says they dont open till 7:30, but I got here at 6am and was able to get a dock door right away. They started unloading my trailer about 6:30am or so. Good service the guys that do the unloading seem pretty cool, they never gave me any attitude. Its 7:10am and Im unloaded now.

Review 10 (2024-03-20 - Rating: 5)
I enjoy coming to this location. The customer service at this location is beyond expectations. I would recommend all contractors to visit this location.

Review 11 (2021-02-03 - Rating: 5)
Shipping and Receiving is on on back of building and otr drivers can park overnight open at 0600 am

Review 12 (2020-07-08 - Rating: 5)
Jeremy at the NW Windfern location has always been a big help with getting material and equipment out in a timely manner. From the front desk to the warehouse personnel at the NW location they put customer care first thank you all for your help !!

Review 13 (2019-12-22 - Rating: 5)
Lennox is a great American brand of air conditioning equipment. Great store location close to my office and the Belt way. Staff is pleasant and helpful. And this location is well

Review 14 (2023-11-17 - Rating: 5)
Love delivering here !Overnight parking !It’s by appointment but they are very lenient!

Review 15 (2021-11-23 - Rating: 5)
Been working with Lennox for over 20 years, Tammie Thomas is our representative. She is so courteous, helpful and accommodating. She’s a joy to do business with.

Review 16 (2020-02-07 - Rating: 5)
Knowledgeable staff, Great Service & Prices for the professional HVAC contractors. Free breakfast tacos and Gourmet Donuts, popcorn & Coffee in the mornings...