Safe Air LLC
Located in Houston, Texas
Address: 6647 Mayard Rd Houston Tx 7704, Houston, TX 77041, United States
Phone: +1 281-305-9493
Rating: 4.7
Services
- Online estimates
- On-site services
- Language assistance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
Categories
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning store
- Air duct cleaning service
- Air filter supplier
- Furnace parts supplier
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-27 - Rating: 5)
Just wanted to tell you wow. The installers that were sent did a wonderful job. The install looks very nice. They even left the place better than when they arrived. Ryan came and finished up the final checkout and did a wonderful job. He was very Thorough and pleasant to work with. -
Review 2 (2025-01-08 - Rating: 5)
I received multiple quotes on getting a new air conditioner and furnace for my home in Crosby, TX. Their prices were competitive. Dave was very knowledgeable and the Safe Air team got me scheduled right away. The installation crew did not speak much English but they knew exactly how to install the Lennox products efficiently and they performed a great finish on the job. Well done to this local business. -
Review 3 (2025-03-03 - Rating: 5)
David was awesome. I got so many quotes but his was to the point. There was no silly game. He gave me some options, I picked the one I wanted and he gave me a price. Honestly, I love it and I wish more people were like David. I hate being taken for a ride and having people “always trying to close” me on things. If you want to be done right, call and ask for David. -
Review 4 (2024-10-05 - Rating: 5)
Straightforward, Honest, Customer focused: I’m super happy I went with them. I got 4 quotes and their quote was the most reasonable for the same exact equipment ( a 5 ton unit with gas furnace and high flow filter) - they were straight forward and didn’t try to sell me things I didn’t need. They installed the AC the very next day. During the installation I asked if they could also change the dampers and the thermostats for my 3 zone system and they did it at a very low cost! Overall I’m extremely satisfied with their work and they are people you can trust. -
Review 5 (2024-08-23 - Rating: 5)
Great company. They installed my 2 ton for my little house 🏠 for about $6300. 10 year warranty on parts and labor subject you get your unit maintained twice a year via SafeAir. The first year is free and years after that is $350 a year for scheduled maintenance. Not bad. Mine has been working great this past week. In10 years, will purchase a new unit. 😂😁👌 -
Review 6 (2025-01-10 - Rating: 5)
Safe Air LLC installed our new Lennox gas furnace today (1-10-25).They did it safely.They were competitive on cost.They were fast.The equipment is operating properly.I would recommend them as my first choice whenever I need more help.Mike in Houston -
Review 7 (2025-01-15 - Rating: 5)
We are loving our new AC system and highly recommend Safe Air. Dave, the office, and the technicians were helpful and courteous from start to finish. They offer great prices, prompt services, and good financing options. -
Review 8 (2024-09-02 - Rating: 5)
Great experience with this company. Jerry helped us with estimating costs to replace 2 17 year old units. Gave us a price that couldnt be beat and was half the cost of other estimates.On installation day, Hilario was the lead technician installing 2 units in 1 day. He was professional, kept me informed on progress of the work and answered any quotations I had. He kept his crew on task and the job was finished by 5:30pm. Both units are working great. Ashley called back 2 days later to make sure everything was to our satisfaction & to schedule a follow up check of the new systems (Lennox).I would highly recommend Safe Air to anyone looking for an honest quote & reliable technicians. -
Review 9 (2023-08-16 - Rating: 5)
I just had a full installation including AC, furnace, duct system, they stand by the word. The technician Mr. Ryan came by today and checked my AC putting new freon in that needed. He also made sure that the AC was cooling correctly. Feels really good inside after he left. He did an awesome job. I do recommend this company and he was very professional and straightforward which Id like that.Mr. Dwayne, the salesman was called being was told my AC needed an upgrade. I signed a contract and Monday was installed. Thanks -
Review 10 (2023-07-19 - Rating: 5)
Man, I was dreading replacing my a/c unit. For 3 years, I kept saying….just one more year. Well, my luck ran out.I called Dave on Tuesday and had a new a/c unit installed by Wednesday at 1pm. He was significantly cheaper than everyone else and communicated well. His crew showed up on time, cleaned up after themselves, and were extremely professional. I wish I had called him 3 years ago. Now I have 10 “worry free” years (parts and labor) when it comes to my Lennox. -
Review 11 (2023-10-05 - Rating: 5)
I recently had Safe Air, Conditioning and Heating install a new air conditioning unit in my home, and I couldnt be happier with their service. From start to finish, the entire process was smooth and hassle-free.The technicians who came to my house were professional and knowledgeable. They took the time to explain the different options available to me and helped me choose the best unit for my needs. They were also very efficient in installing the unit, making sure everything was done correctly and in a timely manner.Not only did Safe Air Conditioning and Heating provide excellent installation service, but they also offered competitive pricing. I compared quotes from several other companies, and Safe Airs pricing was very reasonable for the quality of work they provided.Since the installation, my new air conditioning unit has been working flawlessly. It cools my home quickly and efficiently. I am confident that the unit will continue to perform well for years to come.Overall, I highly recommend Safe Air Conditioning and Heating for any air conditioning or heating needs. Their professionalism, expertise, and competitive pricing make them a top choice in the industry. -
Review 12 (2024-08-19 - Rating: 5)
So spent some time getting info from different companies. Stuck to companies whove been around and had good reviews. After meeting with Duane, I decided safe air was a safe bet. Duane explained the process, options, etc .. very straight forward guy. I had a new unit up and running just in time to pick up the kiddos. Good service, good price, good install team. -
Review 13 (2025-01-13 - Rating: 5)
Crew to take out two air, conditioners and furnaces and put new ones back in the home. They left the Home neat you would hardly know they were there. We noticed the difference immediately when the furnace was fired up. -
Review 14 (2024-08-14 - Rating: 5)
Safe Air, a straight forward company that completed our great install, beginning with our Introduction to their business plan and the products they have to offer. We received a great plan and a quick install. Professional in all aspects. Removal quick and clean, install very professional and knowledgeable. And clean, can i say that again clean. Thank you Duane and awesome installers. -
Review 15 (2024-08-01 - Rating: 5)
From start to finish of my experience with doing business was wonderful. The salesman was professional, kind & not pushed. He explained the process & it worked for us. The installers were hard workers & professional as well. They installed 2 units at my home & Im planning on getting a 3rd. They removed all that old outdated stuff & Im forever grateful. Looking forward to doing more business in the future with Safe Air. Thanks -
Review 16 (2022-07-21 - Rating: 5)
Robert came out to give us an estimate for replacing our old 2 ton unit on July 20th, 2022. He is very knowledgeable, a veteran, and all around a good guy. Very clear communication in all aspects of the process. We chose to do financing, and the process was super simple and fast.Robert had a crew out the very next day to remove the old unit and install a new one (with feel like temps of 100+ & probably 120+ in the attic). Everyone involved was very professional and I would recommend them to anyone I know that needs AC work done. -
Review 17 (2024-09-04 - Rating: 5)
I got over 8 quotes on a new AC system and Safe Air came in almost half the price of some of the other companies right off the bat. I didnt have to negotiate with them to get the best price. They also were able to get me affordable financing so that I could replace my outdated system that kept going out on me. And my salesman Jerry was available afterwards for followup questions. Definitely get a quote from this company. (My electric bill was about one-third this summer of what it was on the old system so it was definitely worth replacing.) -
Review 18 (2024-08-01 - Rating: 5)
Safe air installed our new air conditioning system in our home. It was done quickly and the employees and service Technicians were all very professional and friendly. We had a couple of questions or we didnt exactly know about some things and the technician came back out and explained everything to us At no charge. I would recommend safe air to anyone looking for a new system or just for maintenance! -
Review 19 (2025-02-11 - Rating: 5)
The installers were very professional. They knew what they were doing. Safe Air had a fair price in the system I recieved. -
Review 20 (2024-06-01 - Rating: 5)
I was having issues with my ac unit. I got several estimates to replace the entire system but most were extremely high! Duane Sutton at SafeAir air conditioning and heating, was able to come in at the best price and had low payment options. His install team was clean, quick, and professional.Even after I pointed out a small screw that came loose, Duane had his team follow up and really quality check every aspect of the install ensuring our satisfaction. Highly recommend him and his company! -
Review 21 (2024-08-01 - Rating: 5)
My 21 year old AC unit went out. I called Safe Air and they sent out a sales representative within an hour that morning. Duane walked me through the steps and what to expect. They sent a crew that same day to install my new Lennox AC system. They installed the system in about 4 hours. Couldnt be happier with their rapid service and the price of the new unit was more than reasonable. I highly recommend Safe Air. -
Review 22 (2023-09-22 - Rating: 5)
The quality of service can not be beat with these guys from start to finish. Dave showed up for our appointment right on time and his knowledge of air conditioners was quite impressive. He was efficient and the whole way thru and knew exactly what we needed without trying to over sell us. We were able to upgrade our system from a Goodman to a multi speed Lennox system. He even threw in a Remi-halo air purifier! Easy financing and they were able to come the very next morning to install our new system. The install crew was amazing as well, so professional, making sure to clean up behind themselves and were in and out in just a short few hours. By afternoon we had our vents blowing out the coldest most pure air so I can say we were 100% satisfied! We will refer everyone we know to them and we suggest you not waste your time going thru anyone else, go on and make an appointment to have Dave come out so you too can get honest affordable service with Safe Air. Thank you again Dave, you are the best in the business by far! -
Review 23 (2024-08-04 - Rating: 5)
Representative was very nice and not pushy… I knew my system was stressed and wanted to take care of it before I wound up with nothing functioning in my home. Service was done in a day and that was the day after I had decided to make the purchase. Technicians were very clean and respectful -
Review 24 (2024-08-02 - Rating: 5)
Great company for your airconditioner. They have extremely reasonable prices. I shopped 4 companies and all of them were so expensive and I mean ridiculously expensive, then and I was fortunate enough to meet one of the sales man from this company who came to my home and he assured me with all sincerity that the job will be done well and gave me a very good price , basically almost 50 percent less than the other companies.Great company that stands by their guarantee. The owner is very involved in the business and he makes sure his customers are hundred percent satisfied and happy . Try them you will not regret it. -
Review 25 (2024-07-18 - Rating: 5)
My 23 year old 1.5 ton condenser unit needed to be replaced so I called Safe Air AC for an estimate. Their representative Duane arrived gave me a quote for replacement. He offered to replace the old furnace at a price that couldnt be beat by 6 other HVAC companies in the area and the best part is that it was replaced by higher brand Lennox equipment that the competitors couldnt match. Duane worked very hard to get me what I wanted at a price I wanted also. The installers at Safe Air are top notch & respectful. They will be my choice in the future with my AC unit dont waste time trying to get a better deal Thank you Duane -
Review 26 (2024-06-22 - Rating: 5)
Its not often you find a company in this field that has fair pricing, quality products and exceptional customer service [before and after sale], but Safe Air is that company! Im pleased with the units Ive acquired from them and the customer service after the installation is exemplary. Im glad I chose Safe Air for my new a/c units! -
Review 27 (2024-08-08 - Rating: 5)
SafeAir made a very stressful decision easy when choosing to replace a home AC package! Dave was terrific, the choice was the best of four quotes in terms of equipment, installation and price, and the cool air amazing! Others will say they are better … SafeAir proved it! Five stars! -
Review 28 (2024-05-27 - Rating: 5)
I had a very good experience overall. Mr. Duane Sutton was very knowledgeable and down to earth. He answered all of my questions. The certified technicians were courteous, efficient and did very good work. I would recommend Safe Air to others. -
Review 29 (2024-06-28 - Rating: 5)
Great, Fast and extremely professional! Our upstairs unit was not cooling, I called them and they responded right away and sent someone the same day. Their Tech came and quickly figured out the solution all the while being extremely polite. 100 percent recommend -
Review 30 (2023-08-31 - Rating: 5)
I had a complete 5 ton system installed. The great experience started with Duane, the sales rep that came to my home. He was very professional and knowledgeable. His straightforward approach was something I was very appreciative of. The crew that came to install the system just carried on the great experience. They arrived on time and were completely finished and had my house cooling again in less than 5 hours. They explained all the features of my new system and cleaned everything up before they left. Great company and I’m glad I chose them to do the work. -
Review 31 (2023-08-09 - Rating: 5)
When my A/C for 20 years stopped working last week, I call Safe Air Mr. Duane the sale rep take the time to listen to my concerns and make some suggestions. The next day it was at my door at 8:00 AM. I had a family emergency overnight and took my mom to the ER where she was admitted. I call Mr. Duane and explain why I wasnt available for the scheduled appointment to meet him. He was very compassionate about my moms health, plus offered to come back again to check my A/C and replace the whole unit. Mr. Duane is a very knowledgeable Sales Rep who did a great job coordinating with the install team. In less than a day a new unit was installed. The technician Hilario and his crew came and did the installation very polite and professional. Explain everything to us and clean up before they left. My new A/C unit is working fine. I found Safe Air company to be a reliable and trustworthy very compassionate people in this organization they are a 5 Star organization.Give them a call you wont regret it! -
Review 32 (2024-07-10 - Rating: 5)
Safe Air promptly came to my house and provided me with a friendly quote which was 40% cheaper than the previous contactor who wanted me to remove and replace all duct work on my less than 7 year old home. Anyway, I got a Lennox system that is working great within a couple of days of the quote and the only reason it took that long was hurricane Beryl. Professional and friendly technicians came to my house the day after the hurricane while 90 degrees in the house and no electricity in much of the city. The electricity came on a few hours before they finished up and they were able to get everything up and running. The house cooled down 16 degrees in 3 hours and all is working well and looks professionally installed. Though sweating and exhausted the technician still took the time to make sure I knew how and how often to change my air filter and helped me setup the phone app for my thermostat. I highly recommend Safe Air. -
Review 33 (2024-08-03 - Rating: 4)
The workers that provided the installation came an hour after the block of time given. The work was done successfully, but I had to ask how to use the new system before they left. No one showed me where the new filter would be placed. The worst thing is that I went into my restroom and it was completely filthy, dirt and debris everywhere. Why did I have to clean up behind grown men who first did not even ask to use my bathroom (as each door was closed). I appreciate the work complted but I do not appreciate the mess that was left!! -
Review 34 (2023-06-29 - Rating: 5)
My old unit finally went out! After a very disappointing service from my AC company that I have used for years, my parents recommended Safe Air. They used the company few months prior, and were very happy with the service. I decided to give them a call. Duane was very helpful, and even though they were busy, he had me scheduled for a new unit replacement at a great price the very next day. The crew showed up on time and did a very professional and clean job. Highly recommend this company and their services. -
Review 35 (2024-04-30 - Rating: 5)
Ryan, with Safe Air, came to perform the 6 month AC Maintenance Check today. He did a fabulous job checking all of the system, cleaning the coils, and leaving a proper service receipt. He was on time and always courteous. He is very knowledgeable on all aspects of the system. He is worth his weight in gold. He honors Safe Air. -
Review 36 (2023-08-29 - Rating: 5)
Welp it finally happened. We had to replace our entire A/C system and the first quote we got made us go out and buy window units and then 2 days later we made a call to Safe Air. It was the best decision we could have made after finding out the bad news. Our contact was Duane at Safe Air and let me say he was the consummate professional. He listen to our concerns and we talked about our budget and he worked out a price that was unbelievably awesome. We decided to set our appointment for the weekend, although they were actually ready to install the next day. The techs showed up and were professional, skilled and efficient. They were done in no time cleaned up and even hauled the old units away. I cant stress enough how it feels to spend your hard earned money with people who cared about the entire process and made it way more painless. Thanks to Duane and the people at Safe Air. Great job! -
Review 37 (2023-08-26 - Rating: 5)
Recently my AC condenser had failed and we were stuck with heat in the house in 100 degree summer days. Safe Air team initially came to diagnose the issue. The technician was courteous and helpful. They had to wait for the part to arrive to fully resolve the issue...however, once the part arrived, they were able to accommodate me the next day for installation. Their team although extremely busy with many of their customers in need, were able to send the team at 8pm to get the job done. This time too, their technicians were helpful and got us back running normally. Thank you again Safe Air !! -
Review 38 (2024-03-14 - Rating: 5)
Safe Air changed my two ton ac unit completely. I was very pleased with the crew that came in. They were very professional, clean, and did a very good job. Also, I had Kal (the owner) come in and evaluate the entire system and provided me with his recommendations and overall it was an excellent experience -
Review 39 (2024-05-04 - Rating: 5)
I had a 19 year old hvac system and i debated/dreaded the idea of replacing it for the last 5 years. I am glad i found SafeAir. The overall experience was seamless. Duane was my rep and i had the most pleasant experience. He was knowledgeable, patient and gave me the best deal of 5 bids. My appointment was wednesday, and my brand new system was up and running on saturday. I upgraded to a 4 ton 17 seer lennox, 18 mos 0% interest. The installation crew was on time, cleaned up after themselves, in around 9 and out by 12. I wish i did this sooner! I immediately felt the difference, it’s freezing in my house now! 100% recommend. Thank you Duane! -
Review 40 (2024-03-21 - Rating: 5)
Our Technician Mr Dave helped us get set up with two units. He saved our necks from another company that would have charged the same price for junky units that we paid for our top notch Lennox.His crew were hard working and efficient, a really great group of guys. Thankful for my neighbor recommending this company! -
Review 41 (2024-02-19 - Rating: 5)
Title: Exceptional Service from Safe Air Houston!I recently had the pleasure of working with Safe Air Houston, and I cannot express enough how satisfied I am with their service. From start to finish, the entire process was seamless, and the team went above and beyond to ensure my experience was top-notch.Duane, the salesman I worked with, was excellent. He was knowledgeable, courteous, and took the time to understand my needs. He provided clear and detailed information about the products and helped me make an informed decision. His professionalism and friendly demeanor made the entire purchasing process a breeze.The installation team at Safe Air Houston did an outstanding job. They were punctual, efficient, and worked with precision to install the HVAC systems. Its evident that they take pride in their work, as the installation was flawless. The team left the work area clean, and I appreciate the attention to detail they demonstrated throughout the process.I also want to commend the quality control technician for his excellent work. He conducted a thorough inspection to ensure everything was functioning perfectly. Their commitment to quality reassured me that Safe Air Houston values customer satisfaction and stands by their work.Overall, I highly recommend Safe Air Houston for their exceptional service. From sales to installation and quality control, they exceeded my expectations at every step. If youre in need of HVAC services, look no further – Safe Air Houston is the way to go! -
Review 42 (2024-06-02 - Rating: 5)
Just wanted to say that I’ve had a great experience with Safe Air. I live in the bear creek area of Houston. My home was built in 1983 and I purchased the home in 1989. My system was still using the R22 refrigerant. I purchased an outside compressor unit in 2010 and at that time it was the last year of production. That being said I knew then that I would need to replace all of my components if anything broke down. I’ve been lucky but it developed a leak in the pan and became extremely weak. My only option was a new system. I spent some time and research into my best options. I was referred to Safe Air by one of my relatives who is an ac technition. I spoke with Duane Sutton and within 20 minutes I got low payment financing and arranged a better filter system and all new components including new ductwork, furnace, evaporator coil, supply lines, registers, thermostat, compressor and a 10 year warranty on parts labor compressor coil and 20 years on the furnace. He said they would be coming tomorrow at 8 am. I was surprised to hear that and was very pleased when they arrived at 8:15 and started working right away. He said it would take until 3 pm to finish. I’m a stickler for details and they surprised me with floor coverings and an eye on courtesy and professionalism. To be truthful I’m a curious person and wanted to see everything that was happening. They were professional and knowledgeable answering my questions. So when I looked at my coil and ducts I was shocked and horrified by the black mold that covered 3/4 of my coil. I needed to take action to prevent that from happening again so I inquired about a uv light. And they explained how it works and went back to the warehouse and got one. I modified my loan and still have a low monthly bill. They finished by 12:30 and cleaned up everything. I see this as a serious investment and health improvement. My system now is so quiet smells amazing and is going to save me enough money on my electricity bill to pay for itself easily. Safe Air was so smooth and courteous to my needs and over site that I recommend them and appreciate there patience and expedience when I was in need. Great Job!! -
Review 43 (2023-10-25 - Rating: 5)
My experience with Safe Air could not have been better. I found them to be extremely responsive, very fair priced, and did at outstanding job installing the system. I have two other units that will likely need to be replaced in the coming year and I will definitely be using Safe Air again. Highly recommend. -
Review 44 (2023-08-23 - Rating: 5)
Great experience from start to finish. Our salesman Duane is an honest and great salesman. He explained in detail what we were getting with our Lennox Air Conditioner. He offered the best service Ive known. He was honest, professional, and personable. He gave a very detailed and clear proposal.A very impressive installation team who did a high quality job and really went the extra mile to make sure we were satisfied. Our air conditioning works fantastic. We are extremely pleased and would recommend Safe Air Conditioning Company to anyone considering a home installation.Thanks to my son for the highly satisfied recommendation :) -
Review 45 (2023-06-15 - Rating: 5)
Safe Air is the Best!!! I met with Duane Sutton at 7:30 a.m. and by 2:00 p.m. the crew was here to install my new system. Duane, is so knowledgeable, professional and in tune with the customer’s needs. When Duane said, “Ms. Sheila it’s too hot for you to be without air another day”. He called the owner on speaker, ask him if he could make it happen and they did just that. The team arrived at 2:00 p.m., introduced themselves and explained to me what they were installing and went to work. They took pride in my home and put runners down not to damage my floors. They cleaned up both inside and outside when the job was completed. You will not believe this, they apologized to me for having to make noise because I work from home. Duane called me later that night to make sure everything was good. He also followed up with me the next day! I have already had request from my neighbors and would like to see if they could get some work done (on my recommendation). If I could give Safe Air more than 5 stars I would, they went beyond my expectations, and I sincerely thank you from the bottom to the top of my heart! Safe Air Team You ROCK!!!!!! -
Review 46 (2023-06-28 - Rating: 5)
Duane was my sales rep. He was very pleasant to work with. He was very knowledgeable about the products Safeair offers. He was very patient, and I didnt feel rushed. The installation was done in one day and Duane called several times to see how things were going. He also called later that evening to insure that I was satisfied with the service, and that I had a great experience with the installation crew. They were very nice and cleaned up as they went. I am very excited about my new system and I recommend Safeair for all your cooling and heating needs. -
Review 47 (2023-07-12 - Rating: 5)
The confidence and professionalism with this company is remarkable! Their salesman, Dave Burt, knew his stuff like no other. He walked me thru explaining what type of system I needed that would be the most cost efficient for my home. He didn’t try to over price me like other companies I received quotes from. When it came time to discuss financing, I was worried I wouldn’t be approved but again Dave was able to pull some strings and he was able to get my payments down that was affordable. When it came time to install the equipment, the installers were clean, fast and super friendly! They wasted no time getting everything in and working within an hour or so. I was amazed and Dave was even here to monitor everything so that it would all go as planned. And it did. Thank you Safe Air for this very pleasant experience. I will recommend you to all of my family and friends no doubt! -
Review 48 (2023-05-05 - Rating: 5)
We had help from Duane to get a new AC system after the old one went bad on us. After struggling with the warranty company for a month or more to get approval and parts and everything, Duane offered a financing option that helped us get an AC system the next day. Duane was patient with us while we decided to wait a little longer for the warranty and did not push us like most sales people would, he just gave us our options and made himself available to take phone calls to answer questions anytime throughout the day. He was very personable and easy to work with. The technicians were also clean and efficient. I would recommend this company to my friends or family. -
Review 49 (2024-08-02 - Rating: 5)
Same day my ac broke down..my new unit inside and out was installed!! No joke same day!! Very professional and helpful. No money practically down. Shout out to Parker and his team -
Review 50 (2024-01-29 - Rating: 5)
Last summer, my house felt like an oven, and my AC was struggling to keep up. I called Safe Air LLC for attic insulation, hoping to make a difference. And what a difference it made! My home is now much cooler, and my energy bills have dropped. The Safe Air team was friendly, quick, and really knew their stuff. Super happy with the outcome -
Review 51 (2024-05-13 - Rating: 5)
Great price on two A/C units with installation.Service was excellent and follow up was prompt, courteous and congenial.Would highly recommend Safe Air to anyone. -
Review 52 (2023-11-08 - Rating: 5)
I would like to personally appreciate Duane Sutton and the crew that came out to install my new HVAC unit. Mr. Sutton was very professional and attentive to my specific needs. He was very knowledgeable and answered all of my questions. My husbandI had been searching for the best estimate and what Safe Air offered in price and warranties surpassed the other companies. The workers were very diligent and within a few hours the unit was up and running. I received a Lennox 4 ton unit at a very reasonable price and will be recommending Safe Air to my family, friends and coworkers. -
Review 53 (2023-05-27 - Rating: 5)
Duane Sutton was very detail oriented and easy to work with when my husband and i spoke to him about AC installation. The original system was from the early 70s. The guys who did the installation were very professional, courteous, and did an outstanding job on the install and cleaned up the job very good. They came on time and got right to work. Safe Air can come out next day if you are available. Financing is also available. I give them 5 stars and definitely recommend Safe Air Houston -
Review 54 (2024-04-26 - Rating: 5)
The home Remodling process can be very overwhelming for anyone and there’s many variables & unknowns for sure. Finding the right companys does take a lot of effort when diving into a new location that you don’t know very many people.I’ve been Blessed to come across Duane Sutton at Safe Air Houston. Their entire process is simple, efficient & effective. Knowledgable and clearly looking out for the customers best interest.With all of this fluff being said, they also had the best price in town, included more into the deal than the others and Duane SUTTON’s personal service & attention to my needs makes him a clear choice in the Houston area.Give Safe Air Houston a call ask for Duane Sutton and let them know I sent you!!! -
Review 55 (2023-08-21 - Rating: 5)
We are so happy we found Safe Air! Our AC bit the dust on a Saturday night. I was desperately looking for a company to come out. I called Safe Air just to get a quote. Christine called me back right away and understood my concerns. We got financed the same night and had the techs over at 7am Sunday morning. Dave came first super nice man he did a walk through and squared everything away. The guys worked so hard and were super fast and professional. We could not be happier and we also got warranties on all. Thank you Safe Air. -
Review 56 (2023-07-05 - Rating: 5)
Duane was our sale rep. He was great, super professional and responsive. We had two 3-ton AC units installed and the team was in and out in less than 10hrs. The install was super clean and the system works great. Thank you Safe Air! -
Review 57 (2024-06-27 - Rating: 5)
Ryan was very professional and friendly and he explained and showed us everything he did. He quickly found out what the problem was and fixed it. He wanted to know if we had any questions after he was finished. -
Review 58 (2022-09-17 - Rating: 5)
Robert Stineman was the sales rep that came to the house to give a quote. He was very professional, on time, knowledgeable about what he was doing. Most of all he was honest and straight up with me about everything. We did all the paperwork and was approved. He then said he could get a crew to install it on Saturday (today). I was so grateful to hear that.Guys showed up this morning and got to work quickly. They were clean and careful. They were done quickly. I am so grateful for that too.This company from the time I called to get an estimate till the completed installation was less than 24hrs. I will recommend this company to anyone and everyone who needs A/C work done. -
Review 59 (2023-05-06 - Rating: 5)
Duane Sutton was very attention to detail and easy to work with when I first started talking to him on my AC installation. The guys who did the installation were very professional, did an outstanding job on the install and cleaned up the job very good. I give them 5 stars and definitely recommend Safe Air Houston. -
Review 60 (2022-11-02 - Rating: 5)
I just finished having a new system installed. I could not be more pleased. Jerry Fraiser was my salesperson, he was so nice to work with in every aspect. He worked to get the financing I needed to fit my budget and as a senior citizen, that was important. He treated me with respect I did not get with other companies. Hilario and his crew installed the system without a problem. They each knew their job and they did it. Thank all that were involved. Great job -
Review 61 (2023-08-21 - Rating: 5)
Jerry the salesman started off the process with great knowledge, we agreed to the services on a Saturday and we were told installation would be Monday at 10am. Hilario and his crew showed up on time and within 6 hours they completed our system install including cut ins and duct work. Those boys worked their tail ends off. Thank y’all so much for all of your hard work!!!! Y’all deserve a raise!!! -
Review 62 (2023-06-17 - Rating: 5)
I had the the best experience with Safe Air. In fact, I can say Ive never had a better experience with service repair/replacement folks than I had with Safe Air. From my meeting with Duane, the senior comfort advisor, to Kal and the owner, they were very hands-on and explained everything clearly, providing me with various options. There were no surprises with this company and they followed through on what they said they would do. I want to give a shout out to the service repairmen as well, especially Hilario. He was knowledgeable, polite and respectful. And he is very skilled. Hilario and his colleague came within the two-hour timeframe they promised and worked fast and efficiently to install my new system in about 5 hours. Afterwards, they showed me how to change the filter in the unit, and I was just amazed at how clean and neat their work was in the attic compared to previous workmen. They laid out drop cloths on my stairs and below the attic area to protect my carpet before they started the work, and cleaned up perfectly when they were finished. Both Duane and Kal called me to ensure I was satisfied, and later that night, Duane followed up with me to see if my house was cooling as it should. I typically do not write online reviews, but Safe Airs service was so good that I felt I needed to share my experience. I think I made the right choice in selecting them to replace my air conditioning system. -
Review 63 (2023-08-23 - Rating: 5)
We recently had a new aircon installed . Duane, the service agent was good and presented us a nice deal. Then we noticed one of the rooms not cooling well. So, we called and Ryan, service technician came and able to present to us options to do. He did it well. Safe Air is highly recommended. -
Review 64 (2024-10-23 - Rating: 5)
I personally have never been more pleased with a company. The minute I called Jerry and told him I was having problems with my HVAC system he called and texted me back within minutes. He took our credit information and within a hour had us approved and the paperwork done. Minutes later he gave us a install time and date.The guys that did the installation showed up on time and had installed a new system in about 3.5 hours. -
Review 65 (2023-08-22 - Rating: 5)
Safe Air to the rescue. Our air conditioning unit went out on August 18, 2023. On August 20, my husband called Safe Air. He spoke with Kal, who assured him that we would be taken care of. The rep, Mr. Duane Sutton, came to our home. After examining the system, he sat down with us and explained what the job would entail. Mr. Sutton was so professional, courteous and compassionate. He made sure to answer all of our questions and dispel any doubts we had. On Monday, the team arrived on time and proceeded to work. Later, Mr. Sutton called to follow up with us on the completion of the work. We are now sitting in a very cool house and couldnt be more pleased. I recommend this company to anyone, not just because of the work performed, but because of the professionalism of Mr. Duane Sutton. -
Review 66 (2023-06-16 - Rating: 5)
Follow-up service June 15, 2023.In the midst of the current heatwave in Houston, I was once again in need of AC service and called on the team at Safe Air for their services.This time, it was a different property but the results were quite similar.Duane Sutton arrived and proceeded to outline the basics of the installation and gave me the expectations, should I decide to use their services...(no pressure and no heavy sales job).Once I decided the job was theirs, Duane got the ball rolling and immediately scheduled the installation for the same day.I was happy that the technician and his crew were the same gentlemen that did the original installation.Ronaldo and his Dad arrived and started to work immediately.They were professional, knowledgeable, did a great job with the installation, as well as thoroughly cleaned up before they left.BTW...they were not the least expensive of the quotes that I received.There is reason why I worked with Safe Air again and Duane, Ronaldo and his team factored very highly in my decision.Should you be in need of a new HVAC system, I would highly recommend Safe Air, you would be disappointed with their services.The process started with a visit form Duane Sutton who arrived ahead of scheduleand proceeded to provide a professional layout and a step by step layout of what to expect with the installation of a new HVAC system.He helped with pricing, financing and a few upgrades, then scheduled the installation the following day.The installation technician Ronaldo and his team arrived as scheduled, laid down a covering to protect the floor and started working immediately. They completed the installation, cleaned up after themselves and took the time to walk me through some of the new technology all while being thorough and professional throughout.Should you be in need of a new HVAC system, I would highly recommend Safe Air, you would be overjoyed and completely satisfied with their services. -
Review 67 (2023-10-24 - Rating: 5)
The technician Ryan was very friendly and knowledgeable, he reached out to me to come earlier than scheduled, which was great! He was patient and didn’t mind answering my questions and even put things In layman’s terms so I could understand. His service definitely exceeded my expectations! -
Review 68 (2023-07-01 - Rating: 5)
Today I had a Great experience with a Tech (Ryan) from your company. He arrived on time (not only did he send a text tracker, he also followed up with a phone call to let me know that he would be arriving in X minutes and he was true to his word. While I’m home he valued our floor by immediately putting a covering over shoes. He asked for my input as to what was going on with the hvac unit and listened attentively. He then went about checking out the part in the attic and before going outside he apprised me of what was going on and then he went to check the unit outside. Making me a part of the process asking if I would like to come outside and see what he was doing and take pictures if I wanted too… I now have air and a copy of of his recommendations, GREAT JOB!!! And thank you so very much 😇 -
Review 69 (2023-07-04 - Rating: 5)
These guys deserved their five stars. No questions asked. My AC went down at >100F. I called Safe Air and spoke to Khal (manager). His quote was not only ~3k lower than the competition on the same unit, but he scheduled my installation the very same day. The system came with 10 years warranty and three years of maintenance at no cost!. The crew (Rolando, Arnold, and Luis - big shout-out to them!!!) arrived on time. It took them around 3h to replace the whole system. It turned out that one of the copper pipes was too small, and had to be replaced, so another manager (Jay) brought it in at no time. They were all very kind and respectful. After work was completed, they cleaned everything (including vacuuming the garage!!!) and hauled away the junk.Long story short, if you need HVAC work done, call Safe Air! -
Review 70 (2022-08-26 - Rating: 5)
David the salesperson is a very knowledgeable, courteous and friendly person. Did a great job on installing my AC unit it took them around 5 hours to complete the job. They made sure they didnt leave anything behind cleaned up after themselves. Got to meet their tech Ryan a very knowledgeable ,honors ,reliable and courteous person. I recommend SAFE AIR . -
Review 71 (2024-07-14 - Rating: 5)
Fast same day service very professional. Worked with me every way possible to get me fixed up with a/c. Would highly recommend using them. 5 star isn’t enough for them. -
Review 72 (2023-07-29 - Rating: 5)
Our salesman Duane is an honest and great salesman. He explained in detail what we were getting with our Lennox Air Conditioner purchase. He also answered All our questions. They installed a new complete 4 Ton AC system with new Ductwork and Insulation. The gentlemen that did the installation were professional and worked as a Great Team. I will highly recommend Safe Air to all my family and friends. -
Review 73 (2024-05-19 - Rating: 5)
Mr sutton solved our issues of our upstairs always being so hot. He was such an expert and saved us THOUSANDS of dollars compared to all the bigger companies who have large overhead. He has decades of experience and if you call anyone else you are doing yourself a disservice! -
Review 74 (2022-02-24 - Rating: 5)
The technician, Ryan, was very polite and explained exactly what he was doing and why. He took the time to give us tips on the maintenance of the system. Best experience I’ve ever had with a repair person. Bravo!When I called SafeAir I never expected them to get here so quickly, much less the same day! Their dispatcher called me to make sure the technician had arrived and had completed the job satisfactorily. I’m impressed. -
Review 75 (2023-06-04 - Rating: 5)
We received a new complete Hvac system installation and are very pleased with it. The team wasprofessional, thanks to sales rep Dewayne and crew leader Rolando the service was excellent. Above all our home is cool just in time for this hot long summer. Were satisfied customers! -
Review 76 (2022-07-15 - Rating: 5)
Very professional from Jerry in sales to the installation team. Got a good and fast quote from Jerry and the unit was installed the next day. Great financing options. Install team got here in the morning and finished up by mid afternoon. Cleaned up really good. Couldn’t even tell they had been here. Would definitely recommend this company. -
Review 77 (2023-05-28 - Rating: 5)
Duane and his crew did a great job at my house. The AC installation went just as planned and took only a few hours. My house feels fantastic and they will work with you schedule. Great job guys! -
Review 78 (2023-07-01 - Rating: 5)
Jerry the representative that came to speak with us was very professional and awesome to visit with! He followed up with us at every step. The 3 man crew who came out were very quick and professional. They even paused so we could replace the rotted flooring that was underneath!! So far a great experience!!!! -
Review 79 (2024-08-01 - Rating: 5)
William Hernandez crew was sent to do heating and air conditioning combo system .These guys are hard working and very professional. Safe Air and the crew did an amazing job. Thank you -
Review 80 (2020-03-11 - Rating: 5)
I had the best experience with Safe Air. The office rep (Claudia) was very polite and answered all my questions and addressed all my concerns. The Sales rep (Jack) took his time and explained how the process of purchasing a new AC and heating complete system from start to finish. The install crew were very polite and respectful of my home and made sure to not damage anything while carrying the furnace and Airhandler into my attic. They did an excellent job and cleaned up when they were done. Didn’t even look like all my old ducts were ripped out. I highly recommend Safe Air to all my friends and family for any ac and heating needs. Great job guys!! -
Review 81 (2023-05-06 - Rating: 5)
From the time of the initial appointments until installation. The crew and sales staff were the most professional I have dealt with. Unsurpassed knowledge of what they do was remarkable. Professional and courteous installation crews. Would recommend them again and again. -
Review 82 (2024-06-03 - Rating: 5)
These guys were awesome . They are very professional and did such a great job. -
Review 83 (2023-12-07 - Rating: 5)
Safe Air has provided a great service today while replace my AC unit. They were professional and fast service . Great communication, customer service skills. Thank you so much for this great experience . -
Review 84 (2023-06-08 - Rating: 5)
Duane Sutton from Safeair is a very knowledgeable and experienced salesman in the AC industry. I got several quotes and he was among the cheapest with the best product Lennox. His guys came the next day and spent pretty much the whole day installing the condensers outside and the coils in the attic. I would highly recommend this company in the Houston area. -
Review 85 (2021-06-10 - Rating: 5)
Love, love, love this company! We had to have the air handler replaced in the attic. It was partially covered by our home warranty. The warranty company wanted us to wait (in the heat!) while they located a unit for Safe Air to install. Yvonne at Safe Air stepped up to the plate! She already has access to the exact unit we needed and she convinced them to let us use that one! That resulted in very quick service. Ryan, the service man, did an outstanding job with installation and follow-up care with a small problem we were having with our drain pan.Great prices, great service!Safe Air will be my A/C company for repair/replacing from now on!! -
Review 86 (2023-06-14 - Rating: 5)
I would like to say Thank You job well done Safeair. Im so happy I have my new AC unit. You really did a great job putting in my unit and answering all my questions and concerns. Thank you Mr. Jay for been very patient with me and doing your best on helping your client and for that I am very grateful. Thanks for being the honest person you can be by helping. So I will recommend everyone to use Safeair for your new AC provider. -
Review 87 (2022-05-17 - Rating: 5)
Our air conditioner began malfunctioning a week ago. Suddenly, it stopped working overnight. Not good in this Houston weather. My family immediately suggested to call Jay at Safe Air because of the wonderful experience they had with the company just a month prior. We have home warranty, so we had to follow proper protocol and have the warranty company assign Safe Air as our authorized provider. After this process was complete over the weekend, we were immediately contacted by Jay at Safe Air Monday morning. Jay sent his assistant Ryan Monday afternoon. Ryan did some diagnostics and determined that the compressor was faulty. Our AC was still under the manufacturers warranty. But the manufacturer wouldnt provide Jay with a new compressor because apparently the faulty compressors serial number didnt match their records or something like that. To help us out, Jay went above and beyond and paid the manufacturer upfront to get a new compressor. His agents installed the new compressor that evening. Jay got reimbursed after he returned the faulty compressor to the manufacturer. He did this all within 24 hours so that we could have cool air in our home again. We owe Safe Air, Jay and Ryan much gratitude for their trustworthy and honorable service. -
Review 88 (2023-06-05 - Rating: 5)
Rolando and his crew did an absolutely wonderful job. Removed an an entire system and installed a complete system and insulated. Absolutely thrilled, it’s been a while since I’ve seen great quality and low price at the same time. Everything delivered as Duane promised. -
Review 89 (2021-10-05 - Rating: 4)
My home warranty company dispatched Safe Air out to my home for issues with my AC. Ryan was the technician who was sent out. Ryan was very professional and very knowledgeable about my AC needs. He even gave me some helpful tips on how to conserve energy when it comes to my AC unit. He was funny and very attentive to my concerns. If I ever have to use them again in the future i will definitely request Ryan. He took his time and did not make me feel like he was in such a rush. Thanks Ryan for all of your help and God Bless you! -
Review 90 (2022-11-15 - Rating: 4)
I had originally given this company a 1 star review. But because of the help and great service I am changing it to a 4 star Duane you saved your company. With me also being in sales it always boils down to the salesman and Duane you did not disappoint. Helpful knowledgeable the o my reason I didn’t do a 5 star was because of the office support just didn’t feel it. But overall satisfied. Please show love to your sales people!!!! -
Review 91 (2023-06-29 - Rating: 5)
We had several air containing companies come out and give us a quote. This was a three day process. Duane Sutton with Safe Air was the last one on the second day. We had three that were lower priced, but after researching the units the one Duane had quoted for us was a high quality unit. The other quotes that were much high than Safe Air were also not the same high quality as the one from Safe Air. Now, we hadnt finished our research before we received a call from Duane checking on us because he had seen on the news that the storm was heading our way. I thanked him and told him we were fine. At that time we didnt know that our garage lost the figbt qith a tree. We decided to go with Safe Air for many reasons. Duane had made a big impression on us and the pric and the unit was a great value. Why are we so happy that we chose Safe Air? When we told Duan that we didnt have power they told us that they could still come out and install the a/c system. Which they did in the heat in the dark. The just useful head lamps and a few camp lamps that I gave them to use. Duane checked back wlqith us after it was installed and told us that we needed to contact him the moment our power came back in so that they could xome out and finish the set-up. We call hin at 6:45 pm Saturday and Cal the technician was out at 7:30 pm setting up the thermostat and checking the a/c installation and unit. He stayed with us for 2 hours making sure he unit was running properly and that the house was coolded. Cal shows us how to work everything. Whe he was here we had two surges due to the power in the house coming on. He recommendedwe get 2 power aurge protectors. So we called Duane and we also had a solar fan and more installation added in our attic. This company, Duane, Cal and our amazing installation crew have gone above and beyond any service company that had done service for me.Choose SafeAir, Duane, Cal and the installation crew you wont regret it! -
Review 92 (2023-11-15 - Rating: 5)
Ryan is an excellent technician, diagnosed and repaired our furnace. I highly recommend him, Ive used several techs over the years, hes the most knowledgeable technician Ive ever had the privilege to meet! -
Review 93 (2020-10-14 - Rating: 5)
Our experience with Safeair was beneficial and productive from our very first contact. The first person we actually talked to was a technician named Ruben. He was so thorough and so helpful. He explained to us in detail what was wrong with our air conditioning and heating system. In the following contacts with the office Yvonne was always very helpful and responsive to our questions and our needs. The technician who came out and installed our system was a man named Carlos. He was also a great help. He did a thorough and outstanding job installing our system.Our rating of your company and service is Superior! Thank you very much for guiding us through this and providing such excellent service, -
Review 94 (2023-12-07 - Rating: 5)
The service by SAFE AIR LLC was excellent. I had the best estimate in comparison to other suppliers and they did the furnace replacement the same day as promised. Thank you -
Review 95 (2021-06-25 - Rating: 5)
Amazing customer service! The price was fair and offered great value! They were also very quick to install (within 2 days of the agreement of the price). On the day of the installation, there were 2 employees working in installing the HVAC in the attic and another two installing the unit outside, so the disruption was minimal. Would absolutely recommend to anyone looking to install a new unit. -
Review 96 (2020-04-15 - Rating: 5)
Buying a new air conditioner is no small matter, especially when you live in a climate like Houston TX. Having cool air in your house is imperative to having a good day every day. Working with Safe Air has been a phenomenal experience from the sales meeting to the completed installation. The crew arrived on schedule and they took their time to be sure every joint, attachment, wire and the overall unit were installed safely and efficiently. Our house was cooling brilliantly before they even left the property. We highly recommend these guys for your comfort and satisfaction. Happy Customers, Robbi & Kevin -
Review 97 (2023-08-25 - Rating: 5)
A great company. Very knowledgeable. Anna who I had been in contact with I very professional. Ryan the tech who came out to check my unit was very knowledgeable and let me know one of the issues I was having was that the previous person who worked on my AC put wrong part in. I willbe using them in the future -
Review 98 (2022-01-30 - Rating: 5)
I was very impressed with the sales man and the guy’s who installed my AC and Heating system for me, my house was built in the 1800 and equipment that was in my house was installed back in late 70es my electric bill was on average $300.00 a month.I can’t what to see my bills now with the new heating and AC system and duct system and the insulation Safe Air installed.We are so very happy how everything went on. And are loving are newly installed system!Thank youJim and Margaret FreyColumbus Tx. -
Review 99 (2024-05-02 - Rating: 5)
Unbeatable price, quality & quick service, friendly attitude. We love our new complete system!! Thank u so much Safe Air Team!! -
Review 100 (2023-08-11 - Rating: 5)
I highly recommend SafeAir !! Khaled and Hilario were very easy to ask questions to and were very professional. They exceeded my expectations by answering all my questions with complete transparency. Very professional crew and did a great job at a very reasonable price compared to the competitors! I Highly recommend them! -
Review 101 (2023-09-12 - Rating: 5)
Safe Air was amazing all around! Great product, competitive price and the work done was outstanding!! Installed a/c system. I dont even feel like Im in the same house as before it blows so cold! -
Review 102 (2023-08-14 - Rating: 5)
Safe Air is an outstanding company. They came installed the units within 5 hours of time. They made sure all of our needs were met. I highly recommend Safe Air! -
Review 103 (2022-06-20 - Rating: 5)
Ryan was timely and professional. His integrity and knowledge was everything I could have asked for. He took the time to show and explain to me in detail what the issue was and although it was a simple issue and easy fix, he was honest with his approach (a previous experience with a different company showed me not all have the same integrity). Thank you Ryan and Safe Air LLC for coming out on such notice and ensuring my homes A/C was up and running in this grueling Houston heat. -
Review 104 (2021-06-10 - Rating: 5)
I really appreciated their quick response time. They were so kind to send someone out to repair our AC the same day it broke down. The dispatcher (forgot his name) was my hero to move schedules around to make sure someone could come out the same day. Martin (the technician) was the super hero who fixed our AC. He was very professional and knowledgeable. He made sure everything was working before he left. Thanks guys for making this happen! -
Review 105 (2022-05-12 - Rating: 5)
Very impressed with Safe Air. I have hired them to replace the entire two systems in my house with Lennox XC 20 units and they have done an awesome job. The crew lead by Rolando worked with high level of commitment to safety snd quality non stop from 9 am to 7 pm. I am very pleased with Safe Air, kudos to the management for excellent followup, coordination and planning. I am definitely a happy customer and always willing to endorse top performance. Thank you Safe Air. -
Review 106 (2022-07-07 - Rating: 5)
I spoke with a gentleman name Robert who was awesome. He explained everything thoroughly and was very knowledgeable obviously has been around the block in the air conditioning world. I think I’m about to sign for him to replace a 5 ton and a 2 ton system he did a great job. Quick response quick arrival had answers for everything and he wasn’t selling me on the most expensive thing he was trying to take care of me -
Review 107 (2020-03-19 - Rating: 5)
Safe Air exhibited all the above qualities. The Sales Rep, Jack was so professional. I do have some knowledge about air conditioning units. What I liked about Jack is that he wasnt trying to up sell me something I didnt need. He simply explain to me what I had and the different directions I could go. I ended up purchasing the complete system. Installer showed up on time. Completed the job within the amount of hours that was originally explained. Installers also cleaned up after themselves, explain to me what all they did and how to use the the new wi-fi system that was also given to me as a courtesy by the owner Cal. The owner Cal did follow up with me to make sure the service was A 1 and to make sure everything was working properly.The best of all I received a ten-year warranty on the AC unit and parts and labor. Of the other companies offer this at an additional price. With Safe Air it came as part of the package. 💯 Satisfied -
Review 108 (2020-05-07 - Rating: 5)
The team of Safe Air that helped us through the replacement of our AC system was amazing, very committed to provide an outstanding service and attend the customers needs to the best of their ability. Their crew was very punctual, professional and efficient through the process. Would totally recommend! -
Review 109 (2022-01-06 - Rating: 5)
Ryan was dispatched to our house and was great! He answered all of our questions and walked us through easy maintenance steps to ensure everything works fine. We would definitely recommend Safe Air if they were all like Ryan. -
Review 110 (2023-01-05 - Rating: 5)
Safe Air just replaced our 20-year old HVAC system and I could not be happier. Their prices were very competitive and Kal, the Owner, is honest and fair. He does what he says he will do and he exceeded our expectations. Im a satisfied customer and would recommend Safe Air Houston to anyone who is wanting to replace or upgrade their hvac system. They deserve 10 stars but Google only lets me give them five..... -
Review 111 (2020-08-26 - Rating: 5)
I could not be more pleased with the service I received from Safe Air! From the technician, the dispatcher to the office manager. All of these employees were kind, professional and took their time answering my questions and explaining what needed to be done to my A/C unit. Additionally, in comparison to other companies, their pricing was extremely fair. I will use Safe Air from now on when I need either repairs, replacement or maintenance. I also will refer friends and family members when they need assistance with their homes. You absolutely cannot go wrong with this company. Thanks Safe Air! -
Review 112 (2023-03-02 - Rating: 5)
Pricing was great. Installed unit. The outside unit didnt work because of manufacturer defect. They drove from Houston to College Station 3 times. To make sure the problem was fixed. Great service. Thank for a job well done. -
Review 113 (2023-02-07 - Rating: 5)
Great price and excellent service on the installation of a new 4-ton system. Installers were knowledgeable and efficient and cleaned up afterwards. Would highly recommend to anyone needing a new AC installation. -
Review 114 (2024-05-10 - Rating: 5)
We’re from Laredo,Texas and we spoke to Dave Burke, a remarkable man, that gave us great service, at a great price, they came all the way from Houston,Texas to install a AC unit here in Laredo, the installers were excellent and the service after the installation was above and beyond, Thank You Dave for sending your best people to represent Safe Air at their best, Thank You Gerardo and Nora Carmona, may God continue to bless you and your company, I will highly recommend you -
Review 115 (2024-08-02 - Rating: 5)
The technicians ate great.They did a great job and the A/C is working perfectly fine.It helps me a lot.I will recommend them any day any time -
Review 116 (2020-11-24 - Rating: 5)
Safe Air did an excellent job at our home. We moved to a new home and had issues with existing system. Safe Air came in and gave us couple of options to address all issues. They did a great job from start to finish. Experienced and pleseant staff. Well done. -
Review 117 (2023-07-03 - Rating: 5)
Met with Dave Burt, came out for estimate. Quoted us a thousand lower than our other estimates and his they financed us in just a few minutes. Crew came out the next day, finished up in just half a day. New Lennox equipment, purrs like a quiet kitten. Our old ac sounded like we were on an airport runway. -
Review 118 (2024-08-04 - Rating: 5)
We are very happy with our air. They showed upon time and cleaned up after themselves. They were very professional. -
Review 119 (2023-02-28 - Rating: 5)
The young crew showed up on time and started working right away. Very polite respectful and professional. Explained what they installed and showed pictures of their work in the hot attic. They were awesome and I couldn’t of picked a better company -
Review 120 (2020-09-04 - Rating: 4)
My home warranty sent them out to service an old AC condenser that I had. The technician was friendly and informative. I liked them so much I decided to use them when I replaced my system. They were friendly, responsive, and were polite when I called to ask questions. I wasnt so polite as I had a misunderstanding, but they were professional when helping me clear it up. -
Review 121 (2022-08-10 - Rating: 5)
Mr Ryan ,technician from safe Air LLC is a very focused and skilled person. He knows what he does. At the same time he is very friendly and takes his valuable time to answer his clients questionsI should say an asset to Safe Air -he can really make this company very profitable -
Review 122 (2021-06-17 - Rating: 5)
We had some hiccups in the beginning. However the owner Kal reached out to make sure that our issue was resolved! He replaced our thermostat at no cost and has proven that he truly cares about the quality of service his business provides. Robert was amazing! Thank you Safe Air for providing us with exceptional service. -
Review 123 (2024-05-24 - Rating: 5)
Highly recommend, from no pressure sales (Dave) to installation and finally the tech doing the final walk through testing the equipment to ensure installation was done correctly. -
Review 124 (2024-08-03 - Rating: 4)
Ryan the tech was extremely knowledgeable and very professional. Excellent customer service and attention to workmanship. -
Review 125 (2023-05-19 - Rating: 5)
Ryan was extremely polite and courteous. He went out of his way to explain things and offer tips for preventative maintenance in the future. He definitely went above and beyond when he could’ve easily done the bare minimum. Give this guy a raise! -
Review 126 (2023-08-21 - Rating: 5)
Wonderful company! They took care of us quick fast and in a hurry. We could not be more happier with Safe Air! They will not let you down. -
Review 127 (2024-08-01 - Rating: 5)
I want to sincerely thank Safe Air LLC in my time of need providing the State of Texas Attorney General information on a HVAC system gone wrong. Your audit of my so called system was precise and to the point.Professor JB Groves III -
Review 128 (2023-09-11 - Rating: 5)
Rolando and crew deserve more than 5 stars!!!!They are amazing and this heat is so bad and they worked from the time they arrived until the job was complete!!!! Thank you guys for the great work yall did today. So glad we were able to make these guys a snowball from our snowball stand to help them cool off some!!!! Thanks to Duane Sutton for getting us scheduled so quick to get our new AC. Of all the quotes we received Safe Air had the best price!!!! Thanks again!!! Johnny and Kimberly LaFour -
Review 129 (2022-06-13 - Rating: 5)
The capacitor for one of my AC units failed. I called homeserv with whom I have a contract with. They assigned me safeair to do the job. The technician came on time and resolved the issue promptly. Very professional and respectful. I say this especially because I had some work done last month and the attitude of most of the companies were very bad. -
Review 130 (2023-09-20 - Rating: 5)
Staff was on time finished in 4 hr cleaned up, set system and removed old system. Jerry my salesman was very knowledgeable got me approved and set up in an hour. -
Review 131 (2022-04-13 - Rating: 5)
Absolutely A+++ service by Kal, Jay, and Ryan—-from diagnosis all the way through repair and install.Very easy to work with, and honest in assessment and proposed charges. Would recommend with no reservations whatsoever! -
Review 132 (2022-07-11 - Rating: 5)
Great company. Came out fast. Gave us a fair quote that beat the other quotes we received. Came out the next day after purchase and installed our new system. Very professional service. -
Review 133 (2021-05-18 - Rating: 5)
Had a issue AC unit after being Installed. They came out the same day and fixed everything at no charge. The office stayed in contact with me ever step of the way.You do not get customer service like this now days from most Companies.If I had more then 1 home they would be putting in units in all my houses.One more thing our light bill dropped 60 percent after adding a ser20 unit.I thought they were just telling me this to sell the unit to me.We are so pleased with Safer Air. -
Review 134 (2023-08-24 - Rating: 5)
There are no enough words to describe how happy we are with the service we received from SAFE AIR LLC. Kal take the time to explain everything and answer all the questions we have. Very professional. Highly recommended, you won’t be disappointed. -
Review 135 (2020-03-09 - Rating: 5)
Thank you Safe Air for coming out and fixing my heat, right before we were hit with a cold spell. I was worried that I wouldn’t be able to stay in my home but I called Safe Air, booked an appointment and i had working heat the same day. The technician explained everything to me and gave me a price for repair upfront, I agreed and my heat was up and going in no time. I would recommend Safe Air again and again. I truly am greatful. -
Review 136 (2022-08-23 - Rating: 5)
Ok John from Royal Air came out gave me a better price than 3 other companies and was going to do the same thing as his competitors. So I gave Royal Air the job for my 4-ton Carrier unit. The install team came on time, cleaned up before they left and was finished in 6 hours. Thanks -
Review 137 (2020-02-18 - Rating: 5)
This is my first experience with Safe Air and it was such a blessing. Up front, I can vouch for the value as I did get other estimates. Kal came through like champs. The explanations were so thorough, all aspects explained well. I am grateful for their quick ability to assess the issue and take care of it so quickly. We will certainly call Safe Air if needed again, and recommend to use this by many other in the community. -
Review 138 (2024-05-04 - Rating: 5)
Safe Air installed 6 units in my house, the best customer service , great price, amazing quality , Safe Air got my business for any future needs -
Review 139 (2023-06-19 - Rating: 5)
Safe Air LLC fixed the issue to our central air conditioning quickly and efficiently. Ryan was professional and responsive. Definitely recommend! -
Review 140 (2024-04-30 - Rating: 5)
Priced right and did a professional job. After 3 weeks came back to inspect and check everything. All solid, working great. -
Review 141 (2020-02-17 - Rating: 5)
Kal was an amazing tech. He goes above and beyond and gives amazing education along with giving great advice on products that I need to upgrade for my home and system. He made the visit feel personal and he actually cares and builds a personal connection. You will definitely not feel like just a number or an account with them. -
Review 142 (2022-08-17 - Rating: 5)
Literally the best if u dont beleive me contact me and i will show you. I contact 6 companys and safe air was the only one who dint bs me. I would highly recomend these guys. The install crew was awsome fast hard working guys. They made sure everything was done correctly. I appriciate them! -
Review 143 (2021-10-11 - Rating: 5)
Great company from start to finish. From the courteous and knowledgeable receptionist to the experienced technician arriving on time and doing the job right the first time. Everyone communicated with me like people use to do years ago. I was pleased and impressed with everything. I don’t write this lightly. I’m a tough critic because I use to work in service and know how challenging it can be for the customer and the company. They are my new go to HVAC company for all my maintenance, repairs or sales needs. I have used multiple out of town companies in the past because no one close by performed on all levels (pricing, knowledge, professional, curtesy, promptness, communication, etc.) I really can’t say enough about how good my experience was and how satisfied I was with their work. If you’ve been trying to find just the “right” HVAC company then look no further! Give them a call right now!! You’ll be glad you did. -
Review 144 (2022-07-26 - Rating: 5)
Ryan’s empathy for me not having ac for 3 days was unmatched. He was professional and educated me about common issues with ac thermostats and how to utilize other resources for self help options. I would highly recommend this company: -
Review 145 (2020-06-12 - Rating: 5)
Wednesday June 10th 2020 we received a visit from Mr. Kal who introduced us to some wonderful AC units, explained the entire packages and what all it entailed, we were very happy with Mr Kals synopsis of all the deals, what we might need and should receive, after we were able to strike a deal on the same day. On Thursday, June 11th 2020 the installation team arrived and made sure the new unit was fully operational and satisfactory to us. We would highly recommend Safe Air LLC to our family and friends when needed. Thank you Safe Air LLC for making our home cool again. -
Review 146 (2024-08-07 - Rating: 5)
These guys did a great job. Very professional. The quality was superb -
Review 147 (2020-07-01 - Rating: 5)
Competitive pricing, fast, friendly, and knowledgeable. They installed a Trane 16 seer. Our sales Rep was Justin and he was a pleasure to work with. He was very responsive and answered all of our questions. I highly recommend them to you. You will not be dissapointed! -
Review 148 (2020-06-26 - Rating: 5)
From the owner to the technician William, I was treated with kit gloves. The workmanship was exceptional and care was made to protect my property. Willam wore gloves and foot covering during the whole process. It was speedy courteous service that I would highly recommend! -
Review 149 (2022-04-13 - Rating: 5)
Technician Ryan was on time. Kept me posted on arrival. Excellent customer service. Job was completed on time and on budget! Will use Safe Air Houston again! -
Review 150 (2022-07-31 - Rating: 5)
Jamal was excellent. We have never felt sooo comfortable with someone working on our A/C system. I highly recommend Safe Air Houston for all of you A/C needs.Kimberly C. -
Review 151 (2020-11-11 - Rating: 5)
Jack Baucum is a very nice and friendly guy. When we talked to him, he knows what he is saying that’s why we decided to get the condenser. He gave us reasonable price and additional services that we really appreciate.He is a very good guy. -
Review 152 (2024-08-02 - Rating: 5)
Very professional, great attitude and a great finish, I would recommend them to others. -
Review 153 (2024-08-08 - Rating: 5)
On time and a very competent service was carried out. Very easy to deal with. I would not go anywhere else -
Review 154 (2020-08-07 - Rating: 5)
Knowledgeable, Professional and priced fairly. Installers were on time and respectful of my home. My neighbor across the street used SafeAir and recommended them. I strongly recommend them as well. -
Review 155 (2020-08-14 - Rating: 5)
Kal was good to work with. I live almost 2 hours from the office. My home warranty company was giving me the runaround. Kal called me, and came out same day to look at my system and gave me honest feedback on what i needed to do with my system. Lennox XC20 is now going in my home. We bought a house that was built in 1907, and the AC system is shot, and was growing mold. Kal showed us the evidence, and has helped in getting this resolved quickly. -
Review 156 (2020-03-12 - Rating: 5)
My a/c stopped working so I called safe air. I was helped by claudia and she took great care of me. She had a technition sent out to my house with in the same day. Luckily my ac had only a minor issue that was fortunately able to be fixed. I highly recommend claudia and her techs from safe air. -
Review 157 (2024-08-04 - Rating: 5)
Quick response and reliable honest and down to earth was the Technician that helped us with our quote. -
Review 158 (2023-07-08 - Rating: 5)
From the salesman to the installers everything went smoothly. They were here on time, professional and kind. Great company. I highly recommend. -
Review 159 (2021-01-19 - Rating: 5)
The install crew were great from start to end. Sale person was very thoroughly explained the process and the price was great, We are very glad we finally had the opportunity to get the system installed. -
Review 160 (2023-06-24 - Rating: 4)
Mr. Ryan came out to my residence after a new install twice on different matter. He fixed the problem and was very curious professional. Would use his services again. -
Review 161 (2022-06-23 - Rating: 5)
Very impressive service. I have dealt with several AC companies in Houston. By far the most reliable and efficient of them all. Knew exactly what the problem is and went on to an immediate fix. Highly highly recommended! -
Review 162 (2023-06-22 - Rating: 5)
Showed up 10 minutes before scheduled. Workers were very professional and very hard workers. We had a complete a/c replacement and attic insulation blown in. Also, they cleaned up and removed all trash. -
Review 163 (2021-03-04 - Rating: 5)
Yvone, Ruben and Ryan of Safe Air, LLC were all great professionals with a sense of urgency and responsibility and took excellent care of our heating unit problem. I plan to hire them again in the future. -
Review 164 (2022-08-24 - Rating: 5)
AMAZING! Fast, friendly and professional. I truly appreciate the way he explained what he was doing, why and what needs to be done at a level I could understand . I recommend Safe Air especially Ryan to anyone! -
Review 165 (2021-09-16 - Rating: 5)
Installed new ac in Feb including vents ducts and insulation. Was a little short on the insulation, but Kal promised to come back and add the balance. They did a quality job and would refer them to anyone looking for any ac work. -
Review 166 (2023-08-24 - Rating: 4)
Although Safe Air responded quickly to schedule our appt, we ended up canceling our service request. -
Review 167 (2021-10-12 - Rating: 5)
They did a great job. The entire team is super nice and very professional. I live out in Baytown and they were on time for every appointment. They are super friendly, I highly recommend giving them a call. -
Review 168 (2024-06-22 - Rating: 5)
The technician was great. I would like to have him whenever I need my AC to be serviced. -
Review 169 (2024-06-19 - Rating: 5)
Best experience, they work fast and resolved my issue the same day. Also really good prices. -
Review 170 (2023-03-11 - Rating: 5)
Rolando was very professional and friendly. Arrived on time completed job in a timely manner. Very happy with completed job. Fair price. -
Review 171 (2023-03-07 - Rating: 5)
Very reliable company, reasonable prices, professional services . Ryan was so helpful and professional.Big thanks to Khaled for responding fast and flowing up with his team . -
Review 172 (2023-05-10 - Rating: 5)
Dave Burt in Sales gave good info and following day the Installation of outside 4 ton 2 stage compressor and 4 ton Evaporator coil inside was done in 4 hours even with some rain!! They did what they said!!! ✌🏻 -
Review 173 (2022-05-05 - Rating: 5)
Ryan was an amazing tech. He made sure to get me up and running! I am so pleased that I used this company. Thanks Safe Air!! -
Review 174 (2020-03-11 - Rating: 5)
I was really impressed with Safe Airs customer service. Claudia was able to ease all my concerns, and made me feel like there were no stupid questions. Thanks Safe Air! -
Review 175 (2024-08-07 - Rating: 5)
Their sales rep Duane , earned my business, by breaking down everything they would do and which system made since for my home, thank you, and I will enjoy doing business with them. -
Review 176 (2021-10-07 - Rating: 5)
Safe Air did a pretty good job for the Installation of a new AC unit.Good quality, good pricing and very professional people. I doing recommend them very strongly -
Review 177 (2022-02-23 - Rating: 5)
Good estimate process. Kal explained all options in detail for AC system replacement and made a great offer. Will strongly consider Safe Air. -
Review 178 (2023-05-31 - Rating: 5)
Jerry was very helpful, price was fair and the job was completed in a very timely manner. I would recommend and refer anyone to this company. -
Review 179 (2021-09-15 - Rating: 5)
Ryan was my technician and I always request him. He is the best and always gets the job done. So nice, respectful and knowledgeable. Ryan gets a 15 out of a 10! Ask for Ryan!!! -
Review 180 (2023-08-28 - Rating: 5)
The sales representative was awesome and so was the crew they sent out they are a awesome company to use I would recommend them to anyone and everyone 100% -
Review 181 (2024-08-09 - Rating: 5)
Great service and pricing. Professional installation. Highly recommended. -
Review 182 (2024-08-01 - Rating: 5)
Professional company, got the job done very quickly, superb service -
Review 183 (2023-08-30 - Rating: 5)
Great serviceJerry was very professional on talking what we need for a whole new a/c system and getting the financing done in a very timely manner