Waterside Village

Located in Houston, Texas

Address: 1901 Waterside Village Drive, Richmond, TX 77407, United States

Phone: +1 281-466-3541

Rating: 3.7

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-18 - Rating: 5)
Toured this property last year and loved it. Peaceful away from everything and Galeb was extremely helpful through the rntire process and experience., my lease is coming to an end due to relocation for my music career. But i would definitely move back in here and/ anywhere that Galeb goes. ⭐⭐⭐⭐⭐

Review 2 (2024-08-01 - Rating: 5)
I have lived at Waterside Village for 4 years and I couldnt be happier with my decision. Everyone in the front office has been so welcoming an amazing. Anytime I had an issue with my apartment (which was rare) maintenance was there within the day to correct the issue. Tom especially went above and beyond to help me with any issues I had. I really appreciate his dedication to the resident of Waterside Village. If you are looking for a new home, then Waterside Village is the place to be!

Review 3 (2024-04-23 - Rating: 5)
Looks like its going to be our new home. My husband and I will be commuting back and fourth to Houston for work for the next year on a project. When looking for a more fixed place to stay other than a hotel we found Waterside Village. Tom, helped us with a tour and reviewing pricing and lease terms. He was extremely helpful and informative on all aspects of the contract and what work is being done around the property to improve it (I always review Google and asked a lot of questions surrounding the noted issues). I look forward to calling Waterside Village our second home.

Review 4 (2024-08-23 - Rating: 5)
I’ve had a lovely experience living at Waterside Village. The community is peaceful and beautifully maintained. The office team is friendly and responsive, specially Tom who has made me feel right at home.

Review 5 (2024-05-13 - Rating: 5)
I am going on my third year here now and I am happy with this property . My experience with Maintenance has been great. Whenever I have had an issue Andie has always taken care to address the issues and fix the problem. He is friendly and professional. He is knowledgeable about his job and takes ownership and pride in his work. A great asset to the Waterside family.Keep doing what you do Andie.

Review 6 (2024-08-08 - Rating: 5)
Just moved here recently. I can’t say anything but good things about this place. Galeb has been more than helpful at getting my lease set up. Maintenance is fast and smooth. I highly recommend.

Review 7 (2024-10-10 - Rating: 5)
1st I would like to Thank Mr. GALEB for having me today and providing me an amazing service and tour he was so kind and professional he gave me all the information I need and even more! Place is nice and quite its clean and good location and safe community.

Review 8 (2024-11-22 - Rating: 5)
Maintenance guy Rodalfo is great. He gives great service. Thank you Rodalfo. Clean and secure place to live.

Review 9 (2024-06-29 - Rating: 5)
Mr. Rodolfo was exceptional in his work. We had a plumbing issue with our sinks and despite not speaking the same language we understood each other well. He did his work effectively and efficiently while informing us on what to do for a later instance. He was nice and very welcoming and I recommend him to others in case of a similar problem. Papi Rodolfo, Gracias.

Review 10 (2023-08-10 - Rating: 5)
I have lived at Waterside Village for almost 3 1/2 years. My wife and I love it here. The management is awesome and always eager to to assist in any way. The apartments are well maintained and the maintenance department is always prompt in addressing any repairs needed. I have looked at several other apartments in the area and always give Waterside Village my number 1 choice. Tom, Angie and Galeb are awesome. I just renewed my lease for an additional 15 months. I couldn’t be happier.

Review 11 (2023-07-27 - Rating: 5)
Beautiful property and great location. If you are looking for a two bedroom apartment home in the fort bend school district, this property is an amazing option. Don’t let the other reviews about trash or a mess discourage you. This happens random Ku everywhere that I have ever lived in because it’s impossible to have a cleaning crew working 24 hours! Overall a great community and great service from the office staff.

Review 12 (2023-08-12 - Rating: 5)
I moved in a couple weeks ago and have had nothing but positive experiences. The maintenance staff is responsive and very personable. Management is so nice and knowledgeable. I have enjoyed living here and look forward to living here for the next while.

Review 13 (2024-03-29 - Rating: 5)
Amazing Leasing Apartments and Great Environment to call home. Settled in very quickly and comfortably. Great staff support whenever you need it. Would highly recommend :)

Review 14 (2023-06-29 - Rating: 5)
Property staff was EXTREMELY helpful when my Son moved in and out of the property. The building is always kept clean and the service always on point. Individuals get upset about move out costs because they DO NOT READ THEIR LEASE CONTRACT and think that they dont need to pay a cent at move out, but Galeb was very clear and helpful about the necessary steps needed to be taken in order to avoid confusion upon move in or move out time . We had to relocate but will definitely be back again if possible !

Review 15 (2022-04-26 - Rating: 5)
Such a great experience living at Waterside! The move in process was seamless, the office staff was incredibly friendly and helpful, and the maintenance crew works hard to keep the property in great condition. Maintenance needs were always handled in a timely manner. The boutique style of this complex made it such a fun place to live with the adorable courtyard to lounge in and the resort style pool. This property was very family friendly and even put on monthly events for the residents. I highly recommend this property!

Review 16 (2023-08-10 - Rating: 5)
I want to thank the management team for implementing the new Open Path system for our complex. This makes me feel much safer and it will drastically reduce the non resident entries. Now our pool will be used only by residents and their guest. Also it will control entry to the community room and fitness center. Shout out to Tom, Angie and Gabriel. Keep up the good work.

Review 17 (2019-11-18 - Rating: 5)
I’ve been living in these apartments for a year now we’ve had a few different mangers but they’ve all been great. A few months ago a company bought the apartments and it’s been a wonderful change. The apartments have always been nice but since the new company bought the apartments a lot of new changes have been made to the property and it’s beautiful lots of new amenities such a wonderful place. It’s always been quick here a lot better than a lot of other apartment living. It’s a small complex one building elevator which was a very nice transition for me moving out of a house. So if your looking for a nice place to live I would say this is it.

Review 18 (2022-01-13 - Rating: 5)
Shout out to the office team and especially Alyssa for making my leasing and move-in process exceptionally easy. Alyssa is consistently prompt, patient, and thorough in her communication. The apartment was sparkling clean upon move-in. I am impressed with the high quality and like-new condition of paint, flooring, doors, appliances, etc. Walkways and hallways are kept clean. Thank you team!

Review 19 (2021-01-14 - Rating: 5)
We recently moved-in to waterside village because of its great location and access to the freeway. My husband and I relocated from downtown Houston to the Richmond area and living here these past couple of months has made the transition so smooth. They have an incredible team that host events for all of the neighbors. The staff in the office to the maintenance crew are all genuinely great. The property is well kept and cared for. We love it here and will too!

Review 20 (2020-05-21 - Rating: 5)
Waterside Village has been graceful since moving in. The property always have things for the residents to enjoy like Fun activities, food trucks, contest, And drawings. I’ve never experienced so much care for a resident at any other apartment. I live peacefully and if I have any questions or concerns I know I can always count on the office staff especially Krista. The one thing I really really appreciate is how friendly the maintenance are they always speak to me when I pass them by, Thank you!!Also, my apartment is sooooo lovely and cozy!!

Review 21 (2019-10-05 - Rating: 5)
I have been living here for over three years and this is by far the best management team since I’ve been here. They are doing many new upgrades and the apartment complex is always clean. Maintenance issues are usually taken care of within 24 hours. This is the fourth apartment complex that I have lived in since I moved to Houston and this is by far the best. I highly recommended it.

Review 22 (2021-07-08 - Rating: 5)
5 stars is definitely not enough to describe our pleasant first month experience with Waterside Village Apartments. We moved here last month. The move-in process was straightforward and smooth. Management and staff have been extremely helpful with any questions or concerns and they communicate and take care of everything in a timely manner. Maintanance team is amazingly professional and attentive. Overall the complex is clean and well kept, peaceful and quiet in a semi-busy area.

Review 23 (2019-10-08 - Rating: 5)
I have been living in this property for two years and every time it is much better. It is the only property that has an elevator and that makes our daily life much easier. Super clean surroundings as well as the pool area. The administration is very attentive and friendly, as are the maintenance employees. If an emergency arises in an apartment, you are harangued super fast. I recommend it 100%.

Review 24 (2020-10-25 - Rating: 5)
The staff is great! They have been very responsive to any concerns and work very hard to ensure a pleasurable experience. The Apartment Life team can not be a more integral part of the experience. They have great events and eats monthly to include events and treats for the kids.They are also to be applauded for their efforts to ensure a safe community during the COVID-19 crisis.While not perfect, and where is,, I would recommend this community to others.

Review 25 (2024-04-24 - Rating: 5)
LOVE this apartment and LOVE the staff. 🫶🏼 They’re very friendly and very helpful. The location was recommended to me by a friend and I have been recommending it to my family and friends who have asked

Review 26 (2021-01-15 - Rating: 5)
I LOVE living here! The Hilltop management team (Monica, Krista, and Sarah) have been beyond helpful and responsive to all my questions. Our move in was easy and stress free. The maintenance team (Mitch, Berto, and Aldo) are so kind and quick to do any requests, even the smallest ones. The property is always clean and free of trash. Our apartment is SO cute, perfect for our little family, and has been really well kept. Also, the trash comes to the door every night which makes our life soooo easy especially with a baby! Easily our favorite apartment we’ve ever lived in. If you’re looking for an amazing place to live, you gotta choose Waterside!

Review 27 (2017-11-04 - Rating: 5)
My family and I adore our floor plan, very spacious with a nice corner pool view. The experience weve had with the staff has been amazing. The staff provides 5 star customer service and makes sure youre satisfied with the property. Our process leasing our apartment was efficient and smooth. After checking for any damages of our apartment, there was a door that needed to be fixed as it wasnt aligned properly so it could close. I submitted an online ticket and maintenance came quickly within 30 minutes to repair it and resolved the issue quickly. The property is brand new, very clean with ammenities of an elevator, pool, conference room, inside mailroom, fitness center and clubhouse. Thank you Waterside At Mason!

Review 28 (2020-05-21 - Rating: 5)
My experience here at Waterside has been nothing short of awesome. The leasing office employees and management Monica, Krista, & Sarah are very helpful and friendly all the time. The maintenance team does a great job with keeping the grounds clean and they also have prompt return times whenever I’ve put in a service request I’ve never had to wait. By far a great experience here in general.

Review 29 (2017-12-27 - Rating: 5)
I moved in on July, I really love the apartment and with all my experience with leasing offices and management I can tell this is one of the best you can deal with. starting with the manager Tammie, she is very lovely and nice lady, respond quickly and does her best for everyone to be comfortable, Carolyn she is so friendly and nice, wont forget Dwayne and Kyle they respond quick and fix any issues you have in the place, keep our community safe and neat, and Sonia the one who keeps our building always clean... I really appreciate all the hard work they are doing for us and the quick service and respond... If you are looking for nice, clean, comfortable place and GREAT customer service i highly recommend this place to move in, Love the place and the coffee and all the office staff.

Review 30 (2025-01-18 - Rating: 5)
Galeb and Morgan has always helped me out a lot and they are always on my side!!!

Review 31 (2023-02-03 - Rating: 5)
Went to tour the units for Waterside Village and was greeted with the best customer service from Galeb!!! He was very knowledgeable about the apartment complex and was able to answer all of my questions! Spoke to him about moving soon, and I think Waterside Village would be perfect for my residency!

Review 32 (2020-12-31 - Rating: 5)
I have to start my review by saying that I usually only post reviews when things are very very good or very bad. In this case my 4+ years at this apartment complex was so pleasant and here is why:1.- Staff: Monica, Sarah and Krista, were always there to help you and solve any major or minor inconvenience with the property or apartment. I experienced 3-4 staff crews (different management) during my whole stay and this 3 ladies are simply the best (by far).2.- Maintenance: small crew but they know their job and incredibly enough they solve any service request in less than 24hr (mostly same day!).3.- Common areas / special activities: this current management (Hilltop) has invested some good money upgrading the pool area, inside yard, game room, fitness center and TWO elevators!, to make your day to day life way more comfortable.Important to mention the special activities, held mostly once or twice / month, where you can enjoy (at no expense or hidden charges on your bill) a nice breakfast, couple of drinks or activities for the kids.4.- Location: this property makes your life super easy having a supermarket and drug store WALKING distance!5.- Parking lot: please forget those messages complaining about not having a parking space, of course, if you want to park right next to the elevator you have to come early, but there is always an empty parking space inside the property, always.If you want to take a look at it, just make an appointment and judge by yourself.

Review 33 (2018-04-03 - Rating: 5)
My family and I leased a one bedroom apt after Hurricane Harvey flooded my house. the office staff was great. I will recommend it. I had to extend my lease 4 times waiting for my house to be finished. they were very prompt to accommodate us. I just moved out the 31st of March.

Review 34 (2017-06-19 - Rating: 5)
Ive been living at Waterside at Mason since the beginning of April and its been just wonderful. Its right next to a Kroger, movie theater, and in a great neighborhood. It has great amenities like a swimming pool, lounge area and full workout center. With the affordable prices and wonderful staff, this is THE apartment complex to live at. Come see Tammy or Will and they will take care of you.

Review 35 (2022-08-16 - Rating: 5)
Best living experience I have ever had! The leasing time is so attentive and the property manager Monica is amazing. Strongly recommend to anyone looking for a easy living experience.

Review 36 (2023-09-30 - Rating: 5)
This review is both for Waterside Village as well as for Galeb who works for the complex. First of all, I cannot say enough good things about Galeb. He is one of the most patient, kind and hardworking young men that I’ve had the opportunity to come across. He worked with and encouraged me during a very difficult and trying times in my life when I was ready to throw in the towel out of frustration with other things going on in my life. This complex - of all the ones I looked at (and believe me when I say I looked at probably every complex in a 25 mile radius) was the one I wanted most to live in and thanks to Galeb I got my apartment and happily moved in. I highly recommend this property and Galeb specifically - I’m very happy here and I owe so much of that to him. This is an amazing team of professionals and a great complex!UPDATE: 9/30/23 This review is not up to date and needs to be amended. Waiting on a bit more info so I’m accurate in what I incl.

Review 37 (2022-03-09 - Rating: 5)
I love how friendly and patient is Alyssa. She gave me the time that I needed to clarify my questions and see different alternatives for my budget. I like the good energies that I felt walking inside the building and the apartments are in good conditions. The location is great!

Review 38 (2021-06-15 - Rating: 5)
Called first to schedule a tour, spoke with Monica- she was great. Went in and the whole office staff from the maintenance guy (hubba hubba ) were very professional and friendly. Toured the property, place is well kept, pool sparkling (and its summer). Loved the layout and style of the 2 bedroom with the huge balcony! Location to 99 and the 2 elevators are icing on the cake!

Review 39 (2019-01-26 - Rating: 4)
It’s funny to me to see either all 5 star reviews or all 1 star reviews. This place isn’t exceptional but it’s definitely not a dump.My only real complaints are that the walls and ceiling/floors are too thin. I could hear dogs barking, people walking above me, and some 13 year old yelling (more like screaming) at video games. Also parking. If you aren’t home by 5, you have to park far away or behind garages where no one can see you. Didn’t always feel safe at midnight hidden from the rest of the complex.Some of the complaints are absurd. Too far from downtown? That’s your own fault for not looking at a map! And the fire alarm testing happened one time in my year and a half of living here. That’s it. I had an ant problem when I first moved in, but I was also the first one in that unit. Pest control came in and a year later, no issues.I was fine with previous management and I was fine with current management. I don’t think they’re better or worse. Bottom line, you’ll be fine here.

Review 40 (2018-10-04 - Rating: 5)
Ive been here for a year now. Never really had any issues as my unit was brand new. A few months ago, they brought in a new property management team. led by Monica, who is a fireball with lots of energy, friendly, and very helpful. The property is well maintained and Ive noticed a few improvements since the new team came on board. The other tenants all seem friendly and respectful, except one or two, who park in the handicap zone, thinking its a take-out parking zone. I mostly drop by the leasing offices on weekends, as I usually run into Kari, who is also very friendly. The 24 hour gym is convenient and usually not crowded. I like the mailbox service, as I no longer need my PO Box. My only complaint and I have to think real hard is that when you exit the freeway and turn right on S. Mason Rd that there isnt a right only lane. Overall, the location is great, though.Theres a couple of times, when I went to the leasing office and nobodys there, because they are touring with prospective tenants. I suppose I could blow a gasket but I rather reserve my meltdowns, when I am at the airport and discover that I miss my flight. Instead, I usually just chill on the couch after grabbing a free Starbucks coffee from the machine in the lobby. From the grapevine: whomever (tenant) is getting five cups of coffee in a big jug...stop it...we dont want to lose our Starbucks coffee privilege.Not sure what that guy John Garza is talking about re: Alarm Inspections. A couple of times, I was home and there were two ladies, one from the front office, I believe it was the previous manager, Tammy, who had the keys. They were in and out in less than a few minutes. I watched as they did inspect the fire extinguisher and alarms. It was not really an invasion of privacy, given that notice was posted far in advance on signs in the building and on the website. I gather that John has a vivid imagination.My only recommendation is that they would upgrade the free public wi-fi to the gigabit AT&T Fiber, which I really only use when I am at the gym, since my Verizon wireless internet only gets only 1 bar, causing my Netflix to take forever to load and it freezes up intermittently. Its really a travesty to have unlimited wireless internet and get only 1 bar.

Review 41 (2021-01-15 - Rating: 5)
My experience applying to these apartments was amazing! Very friendly staff and management! Monica is amazing and willing to help!The property is very beautiful with a friendly community. Beautiful area and beautiful apartment. Love it here.

Review 42 (2023-12-06 - Rating: 5)
By far one of the best places I’ve stayed. Staff is super super nice. Thankyou Galeb for all of your help getting me settled. To the maintenance, you are super, quickly to come and help with whatever!

Review 43 (2020-05-21 - Rating: 5)
The staff is so friendly, caring and helpful. The property is always clean and quiet. The residents are friendly. I love the view of the sun sets from my balcony. I look forward to that every single evening. I live here stress-free.

Review 44 (2017-09-27 - Rating: 5)
Love, love, love this place. Everybody is super kind and willing to help you in any way they can. Everything is very clean and you can’t beat that delicious Starbucks coffee every morning before you go to work. Bottom line is l’m in love with this place, I feel like I am living in a hotel. The girls at the office are also very helpful and polite.

Review 45 (2020-05-26 - Rating: 5)
Living at Waterside Village has been such a breath of fresh air, it’s very peaceful at night and Krista and Monica are very awesome and professionals at what they do best. With COVID-19 going on My move in process wasn’t stressful at all. I would recommend my friends to move here, as one of them are looking into moving here by September.

Review 46 (2020-05-21 - Rating: 4)
I am new to this apartment complex but so far I’ve been very happy here. The staff is great and really do their best to accommodate. The tenants are nice. It’s quiet and clean with a family friendly environment.

Review 47 (2023-03-23 - Rating: 5)
We love it here! Very calm and quiet. When ever we need anything fix it fixed within that same day! Definitely recommend these apartments

Review 48 (2022-08-17 - Rating: 5)
I toured these apartments and they are so nice, I am really considering moving in. They look clean, nice and quiet. Eduardo did a really good job and was so nice showing me around, very good customer service and was so friendly and answered all my questions.

Review 49 (2023-08-10 - Rating: 5)
My husband and I have been living at the apartments for over a year we have enjoyed the service of management and we definitely would recommend. Thanks to Thomas the community manager.

Review 50 (2020-02-27 - Rating: 5)
Great community. Just recently moved here from League City. I’ve had an amazing experience so far. The office staff is so polite and friendly, and very helpful with any questions I have. Highly recommend checking out this property.

Review 51 (2022-03-30 - Rating: 5)
Waterside village is an awesome place to live! Very helpful throughout the move in process and Alyssa was very well prepared and made the experience as smooth as possible. Definitely recommend!

Review 52 (2020-02-08 - Rating: 5)
We love it here! The management staff is friendly and helpful. The whole place is neat, well decorated and kept clean. We are enjoying meeting other residents all the monthly events. Great place to live!!

Review 53 (2022-03-15 - Rating: 5)
The staff was really helpful. They offered complimentary coffee in the front lobby. The amenities are maintained nicely and the community seemed peaceful. They have staff that lives onsite which is always a plus!

Review 54 (2017-11-12 - Rating: 5)
Amazing Place to stay! Location is very convenient! Staff is amazing! Keep it up Mrs. Tammie Suarez! I love how quiet the complex is & it feels like a community/neighborhood (great vibe)

Review 55 (2023-08-17 - Rating: 5)
Great propertyGaleb,angie and Tom are awesome people and the best staff I’ve came across in years . Great place to live and units are very spacious.

Review 56 (2017-03-15 - Rating: 5)
This property is really nice! My sister is planning on moving there when she relocates from Dallas. Beautiful Floorplan and pool views! This place is brand new and who doesnt like new!!

Review 57 (2018-05-22 - Rating: 5)
So far it’s been a great experience and the location of the apartments is just amazing. Great local stores around that you don’t have to go far for what you need. Nice and peaceful environment that brings peace to mind.

Review 58 (2022-08-16 - Rating: 5)
Amazing community with an even more amazing staff. Alyssa is always friendly and helpful and always has a smile on her face!

Review 59 (2017-06-29 - Rating: 5)
Excellent neighborhood. Great location next to an awesome movie theater and Kroger. Several restaurants in the area as well. Office staff super awesome. Will always helps me out with whatever I need!

Review 60 (2017-12-27 - Rating: 5)
Very friendly staff, Angie was wonderful she walked us thru the leasing process and it was so easy. Im so looking forward to moving in at the end of January 2018.

Review 61 (2021-10-03 - Rating: 5)
Great experience. Excellence in customer service & courtesy. Alyssa is very helpful. Good place to rent. Highly recommend.

Review 62 (2023-08-10 - Rating: 5)
Great staff ! Everyone is super friendly and the units are a great size for your buck and kept very clean ! Love this place

Review 63 (2021-01-15 - Rating: 5)
My name is Daniel figueroa and I have been there for a year and a half, I like it because everything is accessible, it also has two elevators and it is very quiet.

Review 64 (2023-11-05 - Rating: 5)
I am here for almost a year now, I really like this place and the staff are very very professional and helpful. God bless you all

Review 65 (2017-11-03 - Rating: 5)
Beautiful Complex. Staff is very helpful and friendly. Great location! Friendly neighbors! It feels like Home! I love it here.

Review 66 (2022-08-16 - Rating: 5)
I loved this property! Eduardo did a great job in answering all my questions, definitely recommend!

Review 67 (2019-05-01 - Rating: 5)
Customer service was magnificent!!!! Angela and Andrea are the most sweet people ever! Great apartment complex!!! 😁😁😁😁

Review 68 (2017-03-15 - Rating: 5)
Its a beautiful place to live. Brand new everything. I love the manager Tammy.. Shes awesome..

Review 69 (2019-10-17 - Rating: 5)
Love the location! So close to my job and shopping. Leasing team was AMAZING and super helpful.

Review 70 (2022-08-20 - Rating: 5)
Touring with Galeb Eduardo was a pleasure! He was very informative and always knew the right answers!

Review 71 (2023-01-04 - Rating: 5)
Great location and a friendly new manager. Good price for lots of space!

Review 72 (2018-09-20 - Rating: 5)
All these 5 stars are because of the management. New management is really caring and supporting. Thankyou so much

Review 73 (2022-10-24 - Rating: 5)
Very nice place to live very well taken care of at this place I love it

Review 74 (2017-03-14 - Rating: 5)
Beautiful property! Who wouldnt want to live here? ❤

Review 75 (2017-03-15 - Rating: 5)
Everything its really nice in this apts I recommend to everyone ells...!!!!!!!!!

Review 76 (2022-08-09 - Rating: 5)
Monica & Alyssa are Amazing!

Review 77 (2020-10-02 - Rating: 5)
Gorgeous property & friendly people. :)

Review 78 (2022-08-16 - Rating: 5)
Beautiful community !Great staff !

Review 79 (2020-10-14 - Rating: 5)
Great place to live!

Review 80 (2024-08-31 - Rating: 5)
Beat Residence in town

Review 81 (2023-01-10 - Rating: 5)
Excellent place to live. The conditions of the building are good, all spaces are clean and safe. The treatment of the staff is effective, they help you solve any problem you have and help you with the issue of renting papers.