The Flats at West Alabama

Located in Houston, Texas

Address: 3623 W Alabama St, Houston, TX 77027, United States

Phone: +1 855-711-2685

Rating: 4.3

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-21 - Rating: 5)
Your guest suite is a wonderful option for families who travel to Houston to visit residents of The Flats at West Alabama. The attractive suite is completely furnished with a TV, linens for the king size bed and towels, basic kitchen items to prepare a meal and a washer and dryer. Its conveniently located so access to the elevator quickly connects you to the residents youve come to visit. Its reasonably priced and so much easier than staying off the property in a hotel and having to drive over every time for a visit. The staff is welcoming and easily accessible. We look forward to a return visit.

Review 2 (2025-02-27 - Rating: 5)
Cesar provided my service yesterday to change an air filter. He was awesome! He always takes time to explain things and listen to myself and my partners questions. In a couple of words he is so good and the best! Thank you, Cesar for all your hard work and dedication to making our apartment enjoyable.

Review 3 (2024-11-06 - Rating: 5)
For my first apartment, I am so blessed to have found an apartment that pretty much fits all of my wants and needs. The staff is so welcoming and nice, and the amenities are great. I find the private room in the business lounge a perfect environment for studying and the club room a relaxing space to chill with friends/guests and enjoy complimentary hot chocolate and coffee. Although I wish there were more machines in the gym, the space that they have is fine. The street in front of the apartment is rarely busy and the area around is very walkable surrounded by food places within a good radius. The management always addresses an issue as soon as they can which makes me feel assured as a college student. I cannot come up with a concern about this complex and recommend it as much as I can to others who are looking for an apartment in the future!

Review 4 (2024-12-02 - Rating: 5)
I couldnt be happier with my new apartment! As a college student, finding the perfect place to live was so important, and the staff here made the entire process seamless. They were incredibly friendly and always took the time to address all of my questions and concerns—whether it was about the lease, amenities, or any maintenance issues. Every time I reached out, they responded quickly and made sure everything was taken care of with a smile.The apartment itself is exactly what I needed—spacious, modern, and in a great location near campus. The staff really goes above and beyond to make sure their residents feel comfortable and supported. I’m so grateful for their help and would highly recommend this place to any college student looking for a hassle-free, friendly living environment. 5 stars all the way!

Review 5 (2025-02-26 - Rating: 5)
Ive lived here for 2 years and have had a relatively great experience. The staff are friendly and accommodating, and other than the occasional elevator malfunction and garage gate not working sometimes I dont think theres a community that is as quaint as this one in the middle of the city. Its a great place to live!

Review 6 (2024-12-03 - Rating: 5)
Where should I get started! From the beginning Cole had been amazing! He showed us the apartments, helped us apply, and has always been helpful and kind and communicative. He’s one of the best parts about the complex. 10/10 recommend communicating with Cole if interested in the property.

Review 7 (2023-12-19 - Rating: 5)
It was absolutely a delight meeting Ms. Flo during my visit to The Flats At West Alabama. She was professional, courteous, and personable while providing the information asked in order to schedule a tour of the property.On the day of the tour she explained what was going to happen regarding availability of units according to my moving date including unit pricing of the particular unit (s) touring. The tour was very informative about all of different amenities offered by the property. She was very knowledgeable of the process and makes the tour extremely easy to follow.Her customer service skills was exceptional 👏🏽 👌🏾 🙌🏿. Kudos to Ms. FloI really enjoyed touring the property.

Review 8 (2024-09-10 - Rating: 5)
I have been living at FWA for about 2 months now, and have had an exceptional experience from the day we toured to now being a resident. Flo helped me from the beginning and continues to be there for me when I have questions. She was patient, communicative, and so helpful. The community itself is quiet, clean, and safe. I would definitely recommend living here!

Review 9 (2024-11-25 - Rating: 5)
I recently moved in and I’ve enjoyed living here. The apartments are centric, clean, quiet, and safe. Management is responsive, Cole and Sommer were super helpful through the move in process. 10/10

Review 10 (2024-07-29 - Rating: 5)
This community is ran very well. Property is always clean. Parking is never an issue. Elevator always working and if it doesnt they fix it right away. Flo helped me with my move in. She is a gem. Greystar needs to give that woman a promotion lol. Honestly a great leasing team is what makes a great place to live in. The apartment itself is beautiful and thank God no issues so far.

Review 11 (2023-06-04 - Rating: 5)
Sommer and Flo were extremely energetic and helpful throughout the entire move in process and made me feel right at home. The finishes in the apartment are tasteful and all appliances are brand new. My wife and I could not be more excited to live here

Review 12 (2024-05-16 - Rating: 5)
Been living here since November 2022. Recently renewed! I love the location, the staff, the maintenance team! Huge shoutout to Cole for always going above and beyond! He’s been super helpful with everything since I’ve been here and always has the best energy! The office staff provides top notch customer service not only as a resident but also as a realtor who brings in clients from time to time! 10/10 recommend.

Review 13 (2024-06-07 - Rating: 5)
I’ve had a great experience living here and the staff is wonderful and the location is perfect! Cole was so great when we took a tour and very helpful during the move-in process. The whole process was easy and smooth and they don’t surprise you with a ton of extra fees which was so nice. Maintenance crew is amazing as well as everyone else in the office!

Review 14 (2024-11-26 - Rating: 5)
I’ve had a great experience so far!! Especially working with Nelly Cantu, the Assistant Community Manager, who has been extremely helpful and accommodating with any question or request I have.

Review 15 (2024-05-16 - Rating: 5)
The Flats at West Alabama is a phenomenal place! The area is safe, it has a great community, and Cole in the office went above and beyond always ensuring questions were answered. Coles attention to detail, commitment to customer satisfaction and enthusiastic personality made it a great experience. Outstanding support, if you are looking for top-notch service Cole is the person to rely on!

Review 16 (2023-09-28 - Rating: 5)
Ive been at the Flats at West Alabama for about two months now, and Ive thoroughly enjoyed my experience here. Management has been very responsive and kind, shout out to Flo for always making sure we have everything we need and that our experience is seamless. I think the apartments themselves are gorgeous, I love the natural light and the modern finishes. Maintenance also tends to have a quick turnaround time and is so nice to the residents. I also have not had an issue with parking or safety throughout my time here and feel very comfortable at the complex; the amenities are also so nice and well-maintained. Every time I have friends over, someone always tells me that they need to consider moving over to this complex because of how nice it is. Im really happy I found this place, its perfect for students.

Review 17 (2023-08-17 - Rating: 5)
The new front office team is great!! Good attitudes and very helpful. The property manager, Summer, is very helpful and makes sure that requests are fulfilled in a timely manner. I recently transferred to a new unit and it was very smooth. She also follows up to make sure I have what I need. Also during my recent move from one unit to another, Flo and Cole, both leasing agents, worked really hard to ensure that my move worked out well. Flo even stayed late on occasion to make sure that I had what I needed. Cole, put up with my million and one questions and never complained. And the assistant manager, jumped in to resolve accounting problems without hesitating. So, overall, my experience was really good.

Review 18 (2024-02-23 - Rating: 5)
Went to tour this property, had an amazing experience with FLO! She was very well informed and a great personality, was able to make us imagine what it would be like to live there. All the public areas are well kept and look very welcoming, the area is very centralized without all the noise from the highways.

Review 19 (2023-10-24 - Rating: 5)
Ive been living here for about a year now and I just renewed my lease because this place has been awesome. The neighborhood is real quiet and feels safe, even at night. But its still pretty close to the freeway and all the stores and restaurants, which is so convenient.The building is secure - they got locks on the doors and the managers are always checking for any issues. Ive never worried about safety here.When stuff breaks (which it rarely does), like if my sink is clogged or whatever, maintenance gets it fixed fast. Usually within a day. They do good work and are always professional about it.The real stars here are Sommer and Nelly who manage this place. They go out of their way to make sure we residents are happy. Super friendly and willing to work with you on any problems. You can tell they really care that we have a good experience living here.I just renewed my lease because this apartment has been awesome. Great location, safe, managers who treat you like a person - Id recommend this place to anyone looking for an apartment in this area.

Review 20 (2024-01-21 - Rating: 5)
Never been happier with our choice of apartments. Although we faced a bumpy start with unexpected charges, Sommer and her team were incredibly patient and resolved everything. Maintenance issues were promptly addressed by Cesar and Data, who consistently went above and beyond. A concern about hallway odors was quickly resolved too. Despite slightly smaller apartment cuts compared to others in the area, the price and location make us extremely satisfied.

Review 21 (2023-04-11 - Rating: 5)
The apartments are just gorgeous and the management team is very dedicated to residents and future residents. They spent so much time helping us navigate every detail of adapting to these new surroundings.Sommer, Cole, and Catherine were patient and professional with my husband and myself, as we have not done apartment living in decades and we were quite needy when it came to executing all the necessary steps for the application. They also spent lots of time showing us how to use all the latest technology for getting around this complex. We are thrilled to be here, so close to everything. A superb location!

Review 22 (2023-12-27 - Rating: 5)
Best management in all of Houston! Sommer and her team are fabulous! Not only are they the friendly and courteous, they address any issues immediately. They all work really hard to upkeep the property and they are consistently trying to make this a safe and well-maintained community.I also love, love, love the location! Everything you could possibly need is just a short distance away and having Tiny Boxwoods across the street is definitely a perk!We have security guards watching the garage entrance at night which adds another layer of safety and makes me feel better when walking my dog at night.The only thing I can complain about is that, although all the residents are super nice and friendly, some of them are not very considerate. They tend to be a bit careless with their trash and they don’t pick up after their dogs. I do management is working on this so I am sure it won’t be a problem for much longer.Overall this is a great place to live and I will definitely be renewing my lease.

Review 23 (2023-12-23 - Rating: 5)
Recently signed a lease with The Flats at West Alabama and they made the process as simple for me as they could. Everyone is so kind and helpful. I mostly worked with Cole, who continued to help me throughout the whole process. So impressed with him and everyone else I spoke to in the leasing office. They are all so knowledgeable and understanding.

Review 24 (2023-07-01 - Rating: 5)
I have been living at The Flats at West Alabama for quite some time now, and I couldnt be happier with my experience. Sommer Anderson, has been a tremendous help throughout my stay. She is always available to address any concerns or questions I may have, and her friendly and professional demeanor truly enhances the living experience. The apartment complex itself is fantastic, with well-maintained grounds, modern amenities, and spacious apartments. The maintenance team is prompt and efficient in addressing any issues that arise. The location is also convenient, with easy access to nearby shops and restaurants. I highly recommend The Flats at West Alabama to anyone looking for a five-star living experience with exceptional service.

Review 25 (2024-06-12 - Rating: 5)
I just toured this apartment complex today. Flo was very informative and very nice. She took her time to show us the units we were interested in and to show us the amenities. I really did appreciate her.

Review 26 (2023-06-27 - Rating: 5)
My experience at The Flats has been pretty chill overall. The property is very well maintained from the amenities to the hallways and even the parking garage. The pool vibes are dope and the property is super dog-friendly. The value for my apartment is literally the best in this area. Sommer is the best asset to this community because she’s always been super helpful throughout my entire experience here. Would recommend.

Review 27 (2025-02-25 - Rating: 5)
Cesar is always friendly, courteous, and does a great job.

Review 28 (2023-09-14 - Rating: 5)
So far my stay at the Flats at West Alabama has been amazing! I really appreciate Cole and how he is willing to always go above and beyond when assisting me. Whenever I have questions or concerns he responds back to me in a timely manner with a solution in place. This is a great property and I have enjoyed my time here.

Review 29 (2024-02-03 - Rating: 5)
The team is top tier and is definitely the reason I leased here. They are so welcoming and personable. Everything is well maintained and my apartment was absolutely perfect when I moved in. I am looking forward to the upcoming events as well as exploring the area.

Review 30 (2023-05-31 - Rating: 5)
This has been a great experience for me. I’ve loved working with Sommer throughout her time here. The current management has done an excellent job reviving the complex and keeping it at a high standard of living. I’m currently transitioning into a house, but would highly recommend The Flats if you are tired of apartment life. They make it feel like home. ❤️

Review 31 (2023-08-03 - Rating: 5)
My experience with the Flats at West Alabama has been a pleasurable one. The manager, Sommer Anderson, and Cole, the agent, did a wonderful job at ensuring that the transition to the community was seamless. They were incredibly professional and clearly in charge. I really appreciated their assistance. They definitely want what is best for the community. It was a great experience and I highly recommend the Flats at West Alabama!!!!

Review 32 (2023-06-29 - Rating: 5)
My tours and leasing experiences have been great. The leasing office team was able to fit me in last minute to tour several units and was super helpful answering all of my questions. Sommer is very friendly and has helped me through every step of the leasing process. We are very excited to be moving into this community.

Review 33 (2023-03-13 - Rating: 5)
The leasing team I met with, Catherine and Cole, have been extremely helpful!I was urgently needing to tour a unit that had just gotten on the market during the middle of that day, even though the appointments were all booked up. Thankfully, the team was able to communicate back and forth with me throughout the day, and made time for me to get in that last minute tour!From there, they were very kind and informative on all pricing and details about the property which made things perfectly smooth.

Review 34 (2023-07-06 - Rating: 5)
Living at Flats has been a great experience so far! The staff has been super friendly and the building is very well-maintained. We worked with Cole and he was super flexible in helping us get settled into our new home.

Review 35 (2023-07-14 - Rating: 5)
I moved here from Dallas and I’m very happy. I got everything I wanted with snazzy amenities, great neighbors, 10 mins from downtown, and an overall fabulous building. The maintenance team is quick and efficient. The leasing staff is friendly and helpful. The building is always kept in great condition. Sommer is a gem at this property.

Review 36 (2024-01-30 - Rating: 5)
Had a tour here and it was amazing! Cole was very nice and a great tour guide any questions I had he was able to answer them. The units are beautiful and the property is very clean and the staff is very friendly and caring! Would highly recommend this property.

Review 37 (2023-08-07 - Rating: 5)
Cole was the one that helped us out and gave us the tour, he did an amazing job! Felt so comfortable, loved the property, definitely a great first impression. Cole was super welcoming and friendly. We honestly had a great time, coming from Miami !! Thank you guys for the hospitality!

Review 38 (2024-07-26 - Rating: 5)
Ive been here for a month and I love it. Kind management, quiet residential environment and many convenient facilities around. The kitchen and interior facilities in the apartment are also clean and nice.

Review 39 (2022-10-04 - Rating: 5)
First I would like to say that my first impression was a good one. Upon arrival to the residents it was quiet and the grounds were clean and well manicured.The office staff was very professional, and knowledgeable of the facility and rental/lease process.Everything was explained and there was no pressure.The move in and access was plus, the loading dock and the positioning of the elevator made moving in a breeze.The amenities such as the clubhouse, weight room, pool area, sky box I guess you would call it are always well maintained and accessible.Safety and security seems to be a priority and I really love that, I can rest at night without worry.The location and access to the freeways and all the happening spots and so convenient from this location. I feel at home and I love it.

Review 40 (2023-01-10 - Rating: 5)
Sommer is a great building manager. Incredibly professional, dedicated and really takes care of us as her residents. The leasing agents are also incredibly fast, friendly and attentive. My entire experience at The Flats at WA has been incredible with absolutely no complaints. I heavily recommend if youre looking for a clean, conveniently located, and all-around great apartment in Houston.

Review 41 (2024-02-09 - Rating: 5)
Ive had a fantastic experience at The Flats at West Alabama. The maintenance team is exceptional – theyre quick, efficient, and always ready to address any concerns. The location couldnt be better – everything I need is close by, making daily errands a breeze. Overall, Im extremely pleased with my time here.

Review 42 (2024-04-23 - Rating: 5)
The Flat at West Alabama is a chic and comfortable apartment complex conveniently located in a vibrant neighborhood. Offering all the comforts of modern living, this community is ideal for those seeking an urban and connected lifestyle. Residents can enjoy top-notch amenities and attentive service, as well as proximity to popular restaurants and bars.

Review 43 (2023-08-07 - Rating: 5)
Cole gave my friends and I a great tour! He was very personable, informative, accommodating, and made the overall experience 100x more exciting. The property is great and very clean. We can’t wait to sign soon!!

Review 44 (2023-06-01 - Rating: 5)
The flats is an amazing community. When I fist got there it was a lot that I was unhappy with how things was ran etc but I can honestly say ever since the new management Ms Sommer has been there there big a major change in everything fromThe upkeep, security cameras, over night security over night, and better communication between staff and tenants. The flats is a beautiful place/ community and I have to say thank to Ms. Sommer the change she has accomplished in the little time she has been there has made me very grateful to be a tenant at the flats at west Alabama. I’m over pleased with this move I made here and honestly grateful to be a tenant. I highly recommend the flats.

Review 45 (2023-10-11 - Rating: 5)
My fiancé and I have been living here for 2 years and love it! The location is exactly what we wanted living in the city. We can walk to dinner spots, coffee shops, and much more!The property is new and we love our apartment with a yard for our dog. The amenities are perfect for us as well. The management also hosts resident events monthly that are a fun way to meet your neighbors. I highly recommend!

Review 46 (2023-04-19 - Rating: 5)
I love this apartment complex. My friend recommend it for me and I came by to check it out and I loved it. The whole leasing office was very professional and very helpful Cole, Kat and Summer. Any problem I had was taken cared of in a timely manner. Will definitely recommend for anyone looking to live in a luxury complex. Great location and very clean and modern.

Review 47 (2021-05-20 - Rating: 5)
I moved here 2 weeks ago. Gabrielle helped me over the phone even when I still lived in Dallas. They allowed my multiple calls and did not mind when I called to get clarification.I got a full tour of the facility when I arrived. Beautiful amenities they are to die for!! You have everything, a state of the art gym. Beautiful pool with TV’s and lights for the nighttime. A sky room where you want to kick back and relax. Also, even a business office with 20 free prints a month. Very nice and convenient for someone like me who always has something coming up. Lastly, I love my apartment it’s gorgeous. So glad we moved here.

Review 48 (2023-06-05 - Rating: 4)
Flats is a decent apartment complex. They have nice modern interior, spacious rooms, and a positive atmosphere. There are a few cons like the construction, guests parking on the wrong floor leaving no parking for tenants, and the thin flooring causing you to hear your upstairs neighbors every step. Other than that, the complex is pretty lax and chill. Front office is welcoming and so are the tenants. Flats is close by different active parts of Houston; Downtown, Galleria, Memorial, Washington etc. these areas are about 10-20 minutes out. Flats have a nice pool area, gym area, and valet trash pickup. This is only my 2nd complex but I still give it an overall good recommendation.

Review 49 (2023-04-11 - Rating: 5)
So many things to love about The Flats at West Alabama, from the sweet management staff that have welcomed me with open arms, to the timely response from the maintenance team, this community has been a great place to live during my transition back to Houston. Ideally located in the heart of River Oaks, dog friendly, coffee shops and restaurants in walking distance. Apartments are bright, full of light and very well maintained and best of all a safe, quiet peaceful building.

Review 50 (2023-06-02 - Rating: 5)
The hospitality here is amazing!! I did a simple viewing and the leasing agent (Flo) was so amazing!! She was patient, informative, asked the right questions, knew her surroundings, and even offered me something to drink! I appreciate everything! Looking forward to leasing with you!!

Review 51 (2024-02-09 - Rating: 5)
Living at the Flats has been great. The amenities are fantastic, the apartments are spacious and modern, and the sense of community is unparalleled. Its the perfect place to call home.

Review 52 (2022-03-02 - Rating: 5)
You cannot get a better location and management team than Alta West Alabama. Being in the heart of the city means easy access to all of the great restaurants, local bars, Whole Foods, spas and so much more. When I was searching for a new apartment the entire office staff made the process seamless and move in day was not as hectic as I have experienced in the past at other communities. Normally there is one team member that stands out but I must say EVERYONE was great....from the Maintenance staff to the Property Manager, Laura. I highly recommend this community if youre looking for a hands on team and great location!!

Review 53 (2024-07-11 - Rating: 5)
Even though I decided to lease at another property, I would like to rate my tour experience. Flo was wonderful, informative and offered great customer service.

Review 54 (2022-09-15 - Rating: 5)
Wonderful apartments. Lucila at the office was awesome. I had limited time to find a new place and because of work I didnt get a chance to tour in person before the move, but Lucila was very professional and responsive. We communicated back and forth via email and she took some time to send me detailed photos of the unit. She also made sure the unit was all set by the time I was due to move in.

Review 55 (2023-12-06 - Rating: 5)
Living at The Flats of West Alabama has been a great experience. I had an issue when I first moved in, Sommer was essential in helping me navigate the situation! Would definitely recommend staying here and working with Sommer and her great team!

Review 56 (2024-12-03 - Rating: 5)
The staff is very friendly, Cole was a big help and super easy to communicate with!

Review 57 (2023-04-12 - Rating: 5)
I want to leave my last and final honest review. Our lease was up last month & we moved out abe moved into a house. So Our year stay at the flats had its up and downs. The down parts I believe were due to the last minute management take over after our first month of being there & because they were a mess it was pretty hard to clean up the damage they did, what I can say is I have faith in this property because of Sommer who is the property manager. She really went out her way to help me with all and I mean all my concerns. I am very happy that we have received almost all of our deposit back. We paid a very high deposit & from my experience with apartments they will try to eat your deposit up if they can. They charged us 150 for simple ware and tear and then a little over a hundred dollars for our final utility bill & that was it. I was 100% satisfied with that. Usually you get your deposit back within a month. It hasn’t even been a full month and we already received and deposited our refunded deposit. Sommer is such an awesome manager and given time this property will be flawless. I manage at dental office so I know how hard it can be to run business. I could only imagine difficulties behind running an apartment complex so again thank you Sommer and I would definitely recommend living here. No apartment will be perfect but you should want to live in a place where the management actually cares.

Review 58 (2023-09-30 - Rating: 5)
Everything at The Flats has been nothing short of amazing. The front office personnel are super friendly and helpful, especially Flo. She helped make the application process so easy and was there to answer any and all questions that I had. 10/10 amazing.

Review 59 (2021-05-14 - Rating: 5)
I recently toured here and was very impressed by the customer service and overall experience. This complex is new, clean and very nice. I like that they are dog friendly! Gabrielle was extremely helpful and informative. I just moved back to Houston and Gabrielle told me about all the great places located nearby! I love that a dog park is just minutes away. Hoping to sign a lease here soon.

Review 60 (2022-10-10 - Rating: 5)
Moved in August 2022 and have no complaints so far. Management has been super helpful whenever Ive needed them. Ive posted one maintenance request and it was fixed the next morning. The new management is quick to improve amenities when they see issues (package room).I was worried about the google reviews mentioning millipede infestations and loud neighbors, but Ive been around a decent portion of the complex and have never seen any evidence of either of those claims. Pretty happy overall.

Review 61 (2021-03-26 - Rating: 5)
If youre looking for a sweet and kind leasing specialist, Gabrielle is your person! She kept me posted on when the apartment was available to tour and when I arrived for my apartment tour, my overall experience was great! Even though the apartment is not fully completed yet, Gabrielle was able to show and explain to me all the things I needed to know before I make any decision. With the construction going on, everything still felt clean and tidy! 10/10 would recommend

Review 62 (2021-08-23 - Rating: 5)
I was able to take a tour of this location with Antoine and to say it was a wonderful tour would be an understatement! As a first time renter, he made sure I understood every part of the process. From explaining the most suitable for my budget, describing the community, giving an exciting and thoughtful tour, I can definitely imagine myself staying here. The environment, amenities, atmosphere and location are perfect for someone looking to be safe, comfortable and respected in their living situation. Because of my tour with him, I will not only be moving here, I will also expect to only ever receive the world class experience he provided. Alta, this staff member definitely sold me! Antoine, thank you so much for showing me this property. I appreciate your passion and commitment to your job and to helping me in my search. I look forward to becoming an Alta resident and I look forward to seeing you as employee of the year! I don’t typically write reviews, but after that service, I’d be crazy not to. Alta, get this guy a promotion and keep up the phenomenal work! 5/5 stars!!!

Review 63 (2023-03-07 - Rating: 5)
Extremely excited, I went to visit the Community here today. I met an amazing guy name Cole. He gave me the best tour ever. Polite and very professional. The apartment was incredible. Looking forward to leasing here.

Review 64 (2023-06-08 - Rating: 5)
Big Big Shout out to the Leasing Professional; Cole Hunt. I’ve lived in this lovely apartments for about 4 months now and he has been a pioneer for addressing any and every concern or issue I might have. Most times I get off work after the leasing office’s closing hours and just when I think there’d be no one around to assist, Mr. Cole Hunt is always present to help. Exemplary leasing professionals like these are the backbone of the best and most blissful communities in Houston, Tx and deserve to receive their accolades when needed. Thank you Mr. Cole Hunt and thank you to the fellow leasing agents upfront working tirelessly to make this a conducive home for all of us. Happy to be here.

Review 65 (2024-02-06 - Rating: 5)
Absolutely love staying at Flats! The community is very pretty and is in a great location. Summer was an amazing and ensured that my move in went smoothly.

Review 66 (2023-11-28 - Rating: 5)
Nelly was an absolute blast! I had a great tour with her. Unfortunately I did not get a chance to lease with them because of availability, and although I didn’t lease with them I still recommend y’all tour with them!

Review 67 (2024-01-26 - Rating: 4)
Went in a tour here, shown around by Flo! Although I ended up not picking this apartment complex, it was a close choice due to Flo’s expertise and selling. She definitely sold this place and the unit!

Review 68 (2022-10-04 - Rating: 5)
The Flats At West Alabama have been super! I would recommend living here. The move in process was streamlined thanks to the staff, especially Lucila Valenzuela. She is an excellent Professional leasing consultant with strong knowledge of the building as well as the process of becoming a new resident . She makes you feel right at home.

Review 69 (2023-04-22 - Rating: 5)
I came to Houston to tour properties before finalizing my relocation! Ms.Flo was beyond AMAZING!!!!!! She’s very welcoming, professional & knowledgeable- making the experience one to remember! I’m SUPER happy I chose Houston as my new home & The Flats @ W Alabama as my residence!

Review 70 (2021-05-05 - Rating: 5)
Everyone at the leasing office has been super helpful and accommodating in answering any questions that came my way while trying to narrow down my apartment search. Gabrielle in particular has been a total rock star - super informative and personable during the tour! The apartment itself is beautiful, with a tremendous amount of amenities. It is also a brand new property, so being the 1st person to live in a unit adds to the appeal. So glad my apartment locator recommended this place! :)

Review 71 (2021-07-02 - Rating: 5)
I showed up a few minutes before closing, and Antoine was really great about staying late to give me a tour. He had no problem answering all of my many questions and he gave me a tour through all my possible layout options. He was very helpful in helping me decide which layout would be best for me between the ones we toured. Customer service is a big thing for me and Antoine was amazing. The complex was beautiful and offers plenty of layout options. It’s brand new and has a lot of nice amenities, including a nice study room. Between the complex and the great customer service I will probably be signing a lease here.

Review 72 (2023-07-01 - Rating: 5)
Just wanted to give a 5 star review especially to the manager Sommer! She really goes the extra mile to help in any way she can, and her attentiveness is on par. I would say she’s a major blessing to this apartment complex.

Review 73 (2021-05-20 - Rating: 5)
I toured here recently and can’t speak enough about my experience. The esthetics were amazing and very clean, which I like. Gabrielle was super welcoming and helpful. I’m moving from cypress to be closer to work and she told me about all the good places to eat around there, which is very helpful to a foodie like myself. I will definitely be moving here when my current lease is up.

Review 74 (2021-05-07 - Rating: 5)
Alta West Alabama is beautiful and the staff incredible. Gabby assisted us in finding our new apartment and was super helpful with giving us options that would fit our budget while also finding a new home that we would love. She was very communicative and speedy in answering all the questions that we had. Definitely recommending this place to all our friends who are looking for a new place. Cant wait to move in!!!

Review 75 (2022-12-08 - Rating: 5)
My experience with Sommer was exceptional! I toured with her yesterday and I really appreciated her thorough walk through of the property. She’s super personable and is great at what she does! Her community looked amazing and the location is a plus!

Review 76 (2021-03-30 - Rating: 5)
Great brand new property! I had a pleasure of working with Gabrielle and she was extremely knowledgeable about the building, very nice and personable, and made the process smooth and seamless. The property has lots of technology upgrades, modern neutral finishes and very competitive pricing for the area! If you are looking to live in River Oaks/Greenway/Upper Kirby, definitely check them out, and ask for Gabrielle when you stop by or call!

Review 77 (2023-09-28 - Rating: 5)
I’ve lived here now for two year and honestly, it’s been a great stay! The location is perfect and the staff are all friendly! Special shoutout to Sommer, Cole, Flo & Nelly for always being warm and very helpful!

Review 78 (2021-11-07 - Rating: 5)
It has been a week here since we moved..we loved everything about it. We moved from different state and was looking for apartments when i came across Alta West Alabama we liked the apartment and location.The security is good here and no problems with parking at all.The staff was very helping and friendly especially Antoine . Honestly it wasn’t easy but After searching for lists of apartments and reading all the reviews of other apartments I was worries if I will find a good and secure apartment for my family but Now I’m so happy that we found it…If you’re reading the reviews this is you’re sign to get this luxury apartment and enjoy the prime location…

Review 79 (2021-09-16 - Rating: 5)
Mannn, this place is awesome. Great combination of style, design, amenities, location and price. I wasnt expecting to find such a good deal in the river oaks area, especially for a new build apartment complex. The move in special is what really made it a great value. As a bonus, they have events every once in a while that are bomb! They had free food from Kale Me Crazy, A Fitness boot camp AND they even had a mobile dog spa give residents pets free spa treatments. Fairuza, Gabrielle and the guy that dresses in the fly suits everyday all work in the leasing office and have given great service thus far.

Review 80 (2021-04-10 - Rating: 5)
My apartment locator told me how great of a team was at this apartment and she was totally right. Gabrielle and the rest of the team have been an absolute pleasure to work with. They answered all my questions promptly and went the extra mile multiple times for sure! I would highly recommend these guys.

Review 81 (2023-10-07 - Rating: 5)
I came to tour with Flo and she was beyond great! I scheduled my tour the same day and regret I didn’t schedule it yesterday!!! I can’t wait to officially move to Texas!!!!! Not only did she welcome me to the flats she welcomed me to HOUSTON!!!!

Review 82 (2021-05-24 - Rating: 5)
I toured this place a couple weeks ago and was blown away by how beautiful the complex is. The rooms and amenities are all so modern and clean. Fairuza is the nicest lady and has made the entire process so easy for me. I knew as soon as I was done touring that I was going to sign my lease here, and Fairuza has helped me out every step of the way. I cant say enough good things about this place and I am so excited to finally move in next week!

Review 83 (2022-07-18 - Rating: 5)
Sommer has been amazing throughout the whole moving process, always responds quickly and even worked over time to make sure her clients are satisfied! Top tier property manager with excellent service, we are so content to have chosen this property!

Review 84 (2021-12-01 - Rating: 5)
Amazing place to live! And the pool and weight room is amazing! Staff is on point and fast reacting! And they host so many events for us, Friends Giving with a clothing donation for the homeless won my heart! And the location is perfect!

Review 85 (2021-09-15 - Rating: 5)
I just came to visit the property and it was absolutely gorgeous! The assistant who helped me was Fairuza and she took me around and gave me a great experience. She was super friendly and made me feel comfortable about the moving process. I love the layout of the apartment and so far this is my top choice

Review 86 (2021-07-14 - Rating: 5)
I have had a wonderful experience living at Alta West Alabama. I recently moved from Florida and Gabrielle was amazing in guiding me through the leasing process. Since living at Alta West Alabama, I have thoroughly enjoyed the amenities and my new neighbors. I am glad to call Alta West Alabama my home away from home.

Review 87 (2023-06-29 - Rating: 5)
Sommer and the entire staff at The Flats at West Alabama are friendly, efficient and extremely helpful. I greatly appreciate how quickly maintenance responds to requests. I enjoy the overall ambiance of the community and how well it’s kept.

Review 88 (2021-09-17 - Rating: 5)
My son accepted a job here in Houston, moving from California. He never toured Alta West Alabama before signing his lease. We relied on the expertise and knowledge of Fairuza, Antoine and Gabrielle via phone from California. they were so accommodating and reassuring whenever we called. We arrived on September 8th, welcomed by Fairuza and were absolutely amazed with the apartment and all of the beautiful amenities. We are so very grateful for all that they have done for us. They have gone above and beyond on so many levels.!!!

Review 89 (2023-06-08 - Rating: 5)
The tour was really great and the property is beautiful and feels safe. Cole (leasing agent) did a wonderful job in showing the property and explaining everything in detail.

Review 90 (2021-07-29 - Rating: 5)
Alta West Alabama is such a beautiful apartment complex with great amenities.Although I didn’t decide to live here, the experience I had with the property was great, especially with Gabrielle. She was very responsive and helpful.

Review 91 (2022-02-25 - Rating: 5)
Fairuza and Laura are great! Anytime I reach out to them they are on top of it. Antoine and Gabrielle are also exceptional. Antoine always has a friendly smile and willing to assist. Alta West Alabama is a good community and love how close it is to everything

Review 92 (2021-03-27 - Rating: 5)
SO glad I came across this place! Its brand new and in one of the best parts of Houston (IMO). Gabrielle made this the simplest application process Ive ever experienced with an apartment complex. I live in a different state, so my roommate toured the complex with Gabrielle while I joined over FaceTime. Gabrielle was open to answering questions, pleasant to speak with over the phone, and very hospitable. She even helped us locate a specific unit and then sent over the application directly to my email, which took only 5 minutes to complete. Highly recommend, and Im looking forward to moving in!

Review 93 (2024-05-16 - Rating: 5)
I have had a great experience here, no issues at all and it is a lovely place to live at. Cole is always very helpful when any questions come up.

Review 94 (2024-05-16 - Rating: 5)
I truly love my apartment complex, the leasing agent Cole is always there to help me with my needs! I could not ask for a better place to call home.

Review 95 (2023-06-29 - Rating: 5)
Cole Hunt showed us the property and he was extremely polite and accommodating. He made sure to highlight key features and answered all our questions. Very impressed!

Review 96 (2024-06-13 - Rating: 4)
Great place! Always kept up and great service. Only downside is the gym is very tiny for the amount of people who live here.

Review 97 (2021-05-24 - Rating: 5)
The last year or so has truly changed how I value the place that I call home. Ive never had a community welcome me quite like this. From Gabrielle & staff fulfilling my pickiest of requests to the sheer beauty of the building. I couldnt be happier with Alta West Alabama. Easiest decision.

Review 98 (2023-09-27 - Rating: 5)
This is a great property and the staff is very friendly and welcoming! Every time I pass thru Flo, Cole, Nelly & Sommer are super nice! I leave with a smile on my face!

Review 99 (2021-04-30 - Rating: 5)
This place is absolutely amazing! I toured with Gabrielle and she was so informative and helpful! The floorplans our spacious and offer everything you could want in an apartment. I cant wait to call Alta West Alabama home!

Review 100 (2022-11-11 - Rating: 5)
I really appreciate the work done by Lucila, she is an excellent professional, very courteous and super friendly. Always ready to answer and solve all the doubts or problems you have. Thank you for everything, much success and good luck, we will miss you Lucila.

Review 101 (2023-10-04 - Rating: 5)
Very nice apartments, service is great. cole is awesome! He was such a lovely person and great tour guide!

Review 102 (2024-04-14 - Rating: 5)
Living here has been amazing. Love the environment and people in it. Nice amenities and its amazing they are opened 24/7 hrs. The people working at the leasing office are so helpful andamazing

Review 103 (2021-05-08 - Rating: 5)
The complex is safe, quiet and clean. I enjoyed the the tour here would recommend it to anyone. Gabrielle and the rest of the staff are phenomenal. My emails are answered almost immediately! Looking forward to complete the process

Review 104 (2023-06-01 - Rating: 5)
First time I came in here, it felt like home. The gentle man that attended to me was really nice and helpful. Also gave me reasons why I should get the apartment.I bet you, he ain’t wrong because I’m enjoying this place. I love it here.Thank you cole hunt 👍

Review 105 (2023-06-07 - Rating: 5)
Cole was super helpful and gave us an excellent tour of the complex. He made sure we saw all our available options and helped imagine what it would be like living there.

Review 106 (2023-01-05 - Rating: 5)
I have absolutely loved being at the flats!! I have an amazing view from my apartment, and everyone who visits loves it! The staff is all very sweet and very accommodating as well.

Review 107 (2023-12-15 - Rating: 5)
Flo was great throughout the tour and helping with the move. I love the apartment complex, I’ve been here for 4 months now.

Review 108 (2024-01-30 - Rating: 5)
Tour with Mr. Cole Hunt was great. He was nice and very knowledgeable about the complex. Definitely an option on my list.

Review 109 (2021-09-16 - Rating: 5)
Literally walked in an hour before closing and i was greeted by a beautiful woman (can’t remember her name 😔) & Antoine sat me down right away and proceeded to help me in the best way that he can. He answered all of my questions and we got straight to the tour. He showed me around & explained everything perfectly! 10/10 definitely recommend especially after a stressful day, this man and this facility was a BLESSING! Thank you guys again!

Review 110 (2021-04-28 - Rating: 5)
I am so glad that I found this place! I am a first time apartment renter and Grabrielle’s guidance was great! She has been so helpful with the rental process and all questions/concerns. Looking forward to my new home!

Review 111 (2022-09-24 - Rating: 5)
I just moved in, Luci was AWESOME. Very energetic and positive, in tune with my needs. Highly recommend living here and leasing with her, in particular. 👌 plus she speaks spanish

Review 112 (2023-03-16 - Rating: 5)
I love these apartments! They are very nice, well maintained and in a good location. Catherine did an excellent job showing us the property!

Review 113 (2022-08-31 - Rating: 5)
I very rarely write reviews. But I want to say that for the first time I disagree with some of the reviews. and I am glad that I,despite the bad reviews, came to this complex. The staff is very responsive and professional. yes, they may not always be able to pick up the phone, because of the number of calls. but they always answer mailv. the complex is clean and comfortable.Highly recommend,Dariia

Review 114 (2023-12-23 - Rating: 5)
Right after our tour here at the flats at west alabama, we decided to apply to move in here! Cole toured us around the apartment, and he was very friendly and answered to all my questions!!

Review 115 (2023-04-11 - Rating: 5)
The manager Summer was awesome! This property is like living on a resort. She showed me several units and explained everything in detail.

Review 116 (2023-06-09 - Rating: 5)
Great location and area, love the amenities and apartment. Has everything I need so far. Cole was great help with the entire process even after moving in.

Review 117 (2023-04-27 - Rating: 5)
Folarin from this property was AMAZING!! Extremely happy to help and knowledgeable. She told me everything I needed to know and definitely sold me on the property just by her tour alone.

Review 118 (2021-07-07 - Rating: 5)
Antoine and the Property Manger both were amazing! They were very personable and gave me all the information I needed on my tour! A great home start with a great staff so thank you both! :)

Review 119 (2021-04-30 - Rating: 5)
I toured today at Alta West Alabama and definitely loved what I saw. Great location, tech-savvy premises and the lease agent Gabrielle was super friendly. I’ll be submitting my application soon!

Review 120 (2023-06-13 - Rating: 5)
I don’t ever leave reviews but I think I fell in love with this place , especially the tour provided by Sommer was a 10/10. The moment I walked in made me feel comfortable and at home. Ask for Sommer

Review 121 (2022-02-23 - Rating: 4)
Great location close to a lot of restaurants, coffee shops, grocery stores, the amenities are great and the apartment has a lot of space, everyone has been very helpful.I believe the only issue is the noisy neighbors and there are no consequences but other than that is great!

Review 122 (2023-10-04 - Rating: 5)
Very nice apartments. Tour was given by Cole Hunt and he was very professional, helpful, kind and great!!

Review 123 (2023-10-04 - Rating: 5)
Came to tour with flo, beautiful property and she was very informative and friendly. Definitely a place to check out if you want to be near the city.

Review 124 (2023-07-12 - Rating: 5)
Sommer was amazing! She was kind, patient, and I felt really informed about the apartment complex! Can’t wait to be a new resident here!

Review 125 (2022-11-02 - Rating: 5)
We just moved in and Lucila helped us through the entire process. She is absolutely amazing and made everything go very smoothly. We love it here!

Review 126 (2021-07-20 - Rating: 5)
I’m an apartment locator and have had the best experience working with the leasing agents here, especially Gabrielle! These apartments are absolutely amazing and so is the staff!!

Review 127 (2021-12-01 - Rating: 5)
Looking forward to my move here with my pupperoni! Fairuza helped make the leasing process so easy, couldn’t ask for a smoother process. Hope the rest of the move goes just as well 🤞🏽

Review 128 (2021-07-20 - Rating: 5)
Since Alta West Alabama has opened, the management has been wonderful. They have done an amazing job maintaining the property and keeping everything in order. Love the staff and all the amenities!

Review 129 (2023-06-08 - Rating: 5)
Loved the complex! Cole gave a thorough tour of the place and showed a variety of units to ensure I would find one that best fit my needs.

Review 130 (2021-05-24 - Rating: 5)
This community is brand new and in the perfect neighborhood. We toured with Gabrielle and she answered all of our questions with no question. She mentioned it was across from Tiny Boxwoods and nearby is Levy Park. Those cookies are to die for!!

Review 131 (2021-05-23 - Rating: 5)
Great looking new apartment complex with super helpful staff. Gabrielle and Antoine knew exactly what I was looking for in an apartment and made the whole process simple and quick. Looking forward to moving in!

Review 132 (2022-08-24 - Rating: 5)
Just moved here! Super thankful for Danny and the team they took very good care of me. We moved in a timely manner and they have been on top of their stuff for cleanliness eytc.Love this place!!

Review 133 (2021-12-01 - Rating: 5)
I absolutely loved this community and the customer service that I received ! Fairuza was able to help me and did a tremendous job telling me all about the area, houston, and this beautiful community. I am so ready for my move to houston and Alta west Alabama this new year!

Review 134 (2021-05-24 - Rating: 5)
I recently visited this property for a tour and I was very impressed by the customer service and overall experience. Looking for an apartment can be stressful but the leasing agent who assisted me answered all of my questions and was very pleasant.

Review 135 (2023-04-17 - Rating: 5)
I’m my second year living here and I’ve had a great experience so far. The facilities are neat and accessible. The security is impeccable and the maintenance are quick.

Review 136 (2021-05-24 - Rating: 5)
I went to view this brand new community in river oaks and i must say i like it a lot. Great location, the welcome and greeting i received was outstanding! They are definitely a new gem in the area.

Review 137 (2022-09-02 - Rating: 5)
Excellent Apartments, And Excellent Management, Best Location & Lovely Apartments, Balconies Views Also. I Appreciated To All Management Staff Doing Excellent Job & Services They Provided To Us & To All Customers

Review 138 (2021-12-16 - Rating: 5)
I went on a tour of a 1 bedroom unit and the service I received was amazing. Gabrielle was helpful, very nice and informative. Thank you! Your service was commendable.

Review 139 (2023-06-08 - Rating: 5)
Really good place to live, very luxurious maintenance (Cesar )is perfect and management soo kind and helpful and the best part of it is the smell of the place and the security very good. Highly recommended 5 stars 😊👏

Review 140 (2023-05-26 - Rating: 5)
I appreciate Cole and all of his unlimited help he provides. He’s always available and sweet. The property is amazing

Review 141 (2023-06-28 - Rating: 5)
Such a great signing experience! Folarin was so great. Looking forward to my new apartment!

Review 142 (2021-04-08 - Rating: 5)
I had a great time touring these beautiful new apartments! Gabrielle was knowledgeable and fun! Can’t wait to move in!

Review 143 (2022-01-17 - Rating: 5)
I have had a great experience here, the property is luxurious and has great amenities. Fairuza (assistant property manager) has been really helpful and quick to respond to any of my concerns.

Review 144 (2023-11-08 - Rating: 5)
Nice community, something new is always being added to improve the experience for the residents and I really enjoy that about this apartment complex.

Review 145 (2023-06-28 - Rating: 5)
Pros Very clean and quiet cons the pool is in the middle and sometimes it can get a little loud didn’t take pictures due to the privacy of the people

Review 146 (2023-06-08 - Rating: 5)
Went in today as a walk-in for a tour Cole Hunt helped me & gave me all the information I needed definitely considering leasing here.

Review 147 (2023-07-24 - Rating: 5)
Cole was a great tour guide. Very straightforward and honest. I appreciate all of his help!

Review 148 (2023-10-10 - Rating: 5)
Cole Hunt was my tour guide and did a wonderful job! Beautiful place and service!

Review 149 (2023-08-16 - Rating: 5)
Flow is so amazing and very professional she makes sure she gets things done. Love her 🫶🏽

Review 150 (2023-10-06 - Rating: 5)
Cole was super nice and knowledgeable. He was very friendly and gave us good info on the community and neighborhood

Review 151 (2021-08-28 - Rating: 5)
This property is amazing the staff has been nothing but helpful and Gabrielle made the process seamless. So excited for our new home!

Review 152 (2023-10-06 - Rating: 5)
Cole showed us around and gave us a great experience! Easy to talk to, and very helpful!

Review 153 (2023-06-08 - Rating: 5)
Great experience! Cole was so personable and made the whole tour an amazing experience.

Review 154 (2023-08-07 - Rating: 5)
Came looking to do an apartment tour. Cole was very thorough and welcoming!

Review 155 (2022-08-13 - Rating: 5)
This 5-star review is for Lucila Valenzuela who has helped tremendously with organizing the package room and helped me find what I needed. Thanks a ton!

Review 156 (2023-08-07 - Rating: 5)
Cole was great and made the tour enjoyable ! This property is amazing .

Review 157 (2021-04-29 - Rating: 5)
The leasing agent Fairuza was amazing on the tour and sold us on considering to lease there instead of down the street at a private home!

Review 158 (2021-08-21 - Rating: 5)
Great community and staff is amazing. Always helpful and definitely goes above and beyond. Class A service, love living here.

Review 159 (2025-01-08 - Rating: 5)
The whole staff is amazing!

Review 160 (2023-06-07 - Rating: 5)
Great tour and Cole was an outstanding tour guide! Nice property :-)

Review 161 (2023-06-12 - Rating: 5)
Cole Hunt was great! He was patient and answered all questions.

Review 162 (2023-07-22 - Rating: 4)
Toured here, great location with up to date features throughout the entire building.

Review 163 (2023-10-05 - Rating: 5)
Flo was so sweet with our tour and very informative!

Review 164 (2022-02-26 - Rating: 5)
When we were moving in the guys at the place was very helpful. We were very impressed with Marcus and Taylor services.

Review 165 (2023-11-11 - Rating: 5)
Outstanding location with updated amenities. Customer service from Flo and the staff has been off the chain.

Review 166 (2023-09-28 - Rating: 5)
Cole and Flow were very professional and helped me out so much

Review 167 (2022-02-25 - Rating: 5)
Wanted to take a look at some new places, ran across these, the lay outs are really nice, the staff went over and beyond to answer all my questions or concerns never made me feel rushed, I truly appreciate the customer service!!