The Aubrey

Located in Houston, Texas

Address: 2310 Crescent Park Dr, Houston, TX 77077, United States

Phone: +1 281-589-8583

Rating: 2.9

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-16 - Rating: 5)
The leasing agent who assisted me with throughout my entire leasing process, Brenda, was a delight to work with. She’s very knowledgeable and very informative. She kept me informed throughout the process and that was helpful for me. I’m hoping others experience this connection with Brenda.

Review 2 (2024-09-04 - Rating: 5)
The Aubrey has some great people working in the leasing office, from the moment i came to check them out till the moment i moved in. They all were helpful but specifically Ms.Connie she went above and beyond to help my process go smoothly she was helpful throughout the whole step and got me in my unit quickly and hassle free!She’s very sweet and understanding!I love my apt so far 1902 and even till now when I call Ms.Connie with questions she’s helpful!

Review 3 (2024-11-08 - Rating: 5)
My Mothers stays in 1201 and we have had a very great experience with Connie Elizondo and her staff! Since day one she has been very professional and she takes care of any concerns we have right away. Thank you again Connie!!!

Review 4 (2024-11-08 - Rating: 5)
I just wanted to take the time and say thank you to the property manager Connie Elizondo for always making my mother in law feel welcome. Always keep that beautiful smile and positive energy:)

Review 5 (2025-01-17 - Rating: 5)
Brenda gave my brother an amazing experience as i assisted him on his new move in. Brenda was kind patient and always smiling throughout the process brenda i really appreciate your hardwork and hope you are awarded 💙

Review 6 (2024-11-12 - Rating: 5)
Julia was such an amazing front desk associate! She showed us the exact apartments we wanted and we get to move into our dream home !

Review 7 (2024-11-20 - Rating: 4)
Edit *** review**Thank you ladies maintenance and corporate. For striving everyday. To making this place better. I have been angry for sometime but whenever I need something. They have become more understanding. And patient with me as well. I see yalls efforts.Ms. Julia.... Takes on a lot of us disgruntled tenants and she is appreciated... Ms. Connie....She is so freaking awesome..and hilarious.... And to Ms. Yaneli... Thank you for always being calm cool and understanding. Ive grown to appreciate you more. Thank you so much. From 1402.

Review 8 (2024-11-08 - Rating: 5)
The property manager Connie Elizondo is very professional and always helps when she is needed ! We havent had any issues since we have been in the building. The staff is incredibly friendly !

Review 9 (2024-09-03 - Rating: 5)
I just moved in apt , Ms Connie is awesome always goes above and beyond to help me. I love my apartment. If you plan on moving in please you my name as a referral I will greatly appreciate it if you use me as a referral please hit the heart button to keep attract I will greatly appreciate it

Review 10 (2019-02-10 - Rating: 5)
They just renewed the apartments and everything looks so clean and nice.Leasing office staff is very kind more the Spanish girl.Tell you all the information you need and you can wait for attention while you drink a coffee or tea.

Review 11 (2025-02-08 - Rating: 5)
Good customer service, Miss Julia helped us with all our questions

Review 12 (2025-02-05 - Rating: 5)
Currently stay hereOffice staff is GreatMaintenance is always on time

Review 13 (2023-01-25 - Rating: 5)
I toured this property with the leasing agent Brandon. I LOVED IT! He was so well spoken , friendly, & knowledgeable about the apartments. I’ve been to a few promising places but they all kind of give the same feel. Customer service here was amazing though and he was very understanding to my situation I have going on. The whole time I felt at home and I hadn’t even signed anything yet. I’m seriously considering moving here just off the interactions with staff.

Review 14 (2024-02-27 - Rating: 5)
I dont have nothing negative to say a bout my apartment community. Ive lived in this community for a little over 8 years in unit 912 and I have to say the current management has been the best one. Nayeli Miranda has been very courtius with me, and Im glad we have good people working here. We need more people that cares about the residents like Nayeli.

Review 15 (2023-05-04 - Rating: 5)
I give a 5 star. Since the new management took over things have gotten better. Repairs been done and also they keep on upgrading. In my personal opinion the residents are part responsible to keep the place clean etc. Its what we call home. Am glad not to see trash over piling. Brandon and Rose have been very amazing. They work with you and listen to thier residents. THANK YOU.

Review 16 (2022-03-18 - Rating: 4)
I have been at this apartment going on two months. My first months experience has been EXCEPTIONAL compared to the other reviews. The only issue I have had was my dishwasher backed up TWICE but each time I called maintenance they were there IMMEDIATELY. Marlice is an amazing leasing agent and she has went above and beyond to make the leasing process as well as my first months stay nothing less than (in my opinion) amazing!!!! If you have some derogatory items or even little to no credit this is a good place for what you’re paying!!!

Review 17 (2025-02-10 - Rating: 4)
Whenever you come ask for Brenda , she is so helpful and will answer all your questions!!!

Review 18 (2024-05-19 - Rating: 5)
I went in today to shop for an apartment the very pretty lady (Connie) was super nice !! Im definitely going to lease here when my lease ends where I luve. These apartment are spacious!!

Review 19 (2022-09-09 - Rating: 5)
I have lived in these apartments for a few years and yes, the complaints are true, like any apartment in this area. I have experienced, lack of communication from the leasing office, random water shut offs, and dismissive maintenance.Most recently Lincoln Property has come in and really cleaned up the place. For the first time EVER, I have had my maintenance request completed in the SAME DAY. I have had quick responses from my inquiries with the leasing agents. MOST of all, we now have Vanessa Esteves, Business Mgr, on the property and she has been the complete reason I have resigned my lease and feel hopeful about the improvement of The Aubrey.

Review 20 (2025-01-11 - Rating: 5)
Julia Was Great she broke everything down into detail and gave a good tour !

Review 21 (2018-08-15 - Rating: 5)
New property management is definitely an upgrade. I’ve had good experiences getting our issues resolved, we usually get confirmation that our issue has been received on the same day. Our apartment is good size for two, Ive seen reviews about noise and being able to hear everything but I have not had these issues. Price is reasonable for the services we are receiving. I have seen remodeling and am excited for the changes.

Review 22 (2020-11-20 - Rating: 5)
I love my apartment!! They really work with you. Jennifer helped me a whole lot. She is very nice and caring person. With all this stuff going on with the pandemic, especially when they still evicting people!! She helped me out with my situation. To have my kids have a place to call home. Very quiet and peaceful everybody stays to themselves I really would recommend The Aubrey for anyone who looking for a place to call home.

Review 23 (2018-09-26 - Rating: 5)
Great new Management!!! Renovations are to die for!!! Easy access to all the local shopping centers. And its very peaceful around my apartment, I can say i am very satisfied with the changes The Aubrey has made. I have been a faithful resident here for almost two years now, and all because of new management and the renovations they have made. So i recommend you guys give them a try you will not be disappointed.

Review 24 (2020-01-29 - Rating: 5)
If you guys are trying to rent an apartment there’s no better place to come in the Houston area than this apartment complex. The apartments are big, comfortable,and have been upgraded. They are under new management. Mrs. Jennifer and Mr. Richard made my leasing process a breeze. The level of service of the management team is at a new level. they should give them a raise. The whole process took about a day and a half. Originally I was looking for one bedroom apartment, but they were able to find a two bedroom apartment within my budget. The best part is that they are having a move-in special where you get a free month. You are close to everything supermarkets, banks, restaurants and bars. 10 minutes away from any main highway. Extremely happy with my apartment.

Review 25 (2020-09-18 - Rating: 5)
I moved in August 2017 and things were ok but needed much improvement. However, I’ve seen consistent growth and development here since being under new management at the start of this year. Ms Jennifer (current manager) is someone who genuinely cares about her residents and gets things done. If it wasn’t for her being here I would’ve been gone by now. With that being said I recommend the Aubrey to all...I just renewed my lease and things are good :)

Review 26 (2025-02-05 - Rating: 5)
Thank you for my sister to refer me to The Aubrey. Thank you Miss Julia :)

Review 27 (2018-08-21 - Rating: 5)
I visited the Aubrey apartments with my daughter she is looking to more and I have to say it was a very pleasant experience. The staff and management team were awesome, very professional and took there time with my daughter. The apartments were very clean and well maintained. I feel good about my daughter living here. Staff, keep up the good work. Blessings.

Review 28 (2020-10-26 - Rating: 5)
If you looking for a comfortable, inexpensive and all in all great place to call home then you must come to The Aubrey! Whether you are single or have a family large or small, they will make sure you will and yours will be taken care of. Property manager Jennifer is the absolute best and her staff definitely follows her lead in making sure Every need is taken care in a timely manner. They treat you like human beings. Other apartments are just lease chasers, but not here! The location is perfect and neighborhood is safe and welcoming! SOOOOOOO WHAT ARE YOU WAITING FOR, YOU NEED A PLACE TO CALL YOUR VERY OWN OASIS... THEN COME HERE..I KNOW I DID! THANKS AGAIN TO THE AUBREY!

Review 29 (2018-06-15 - Rating: 5)
Well let me just say that the new staff at The Aubrey is what this property needed years ago. You can clearly see the effort that they are putting in to better the property. I sat in my car outside the property and watched people go into what I thought was a apartment unit, it was the office. I decided to go in after talking myself into giving the place another try. Just a few years ago it was HORRIBLE! Because of this properties past I was hesitant. I was greeted by people with smiling faces. The atmosphere was pleasant and they seem to work well with one another. Good sign! I was listening to the lady in the corner go over what the property offered and was impressed. She was for sure selling the property with the 270k invested in the property thus far. I toured the model and I liked it. I didn’t see the manager but the way maintenance was going and coming into the office I could tell she was handling business and didn’t have time for anything else. Needless to say, I’m leaning more towards leasing before July. I’ll decide soon.

Review 30 (2021-01-29 - Rating: 5)
I moved in over a months ago. I had an amazing experience with Enoch in leasing. Although this was probably the longest process to lease, Enoch did his best to make sure I felt comfortable with every bit of financing when it came to renting and deposits. I probably called Enoch a good 10 times and every time he was willing to help. Definitely give him a call!The apartment is beautiful. I love the area I stay in. Management is amazing.

Review 31 (2023-01-11 - Rating: 5)
First impression of the community it is very appealing. I was greeted and toured by a young man named Brandon. He was very polite, knowledgeable, and had a great personality! The property gave great vibes and the staff exceptional. I would highly recommend leasing here 😁

Review 32 (2018-08-01 - Rating: 5)
Good afternoon to all first off I would like to say That I’ve moved to the Aubrey about 2 months and they are trying there hardest to get everything together. So far my experience since I walked in that office that started off in an “apartment “ BECAUSE THEY ARE REMODELING there staff has been helpful in every way my leasing agent Jessica has been more than helpful and friendly with any questions and concerns I might have. If people were a bit concidarate of how much time it takes for staff and workers to take care of each and every resident or future resident they would understand that it takes time to get everything in to place and provide you with the best service. I am more than happy living here it is calm and secure. I recommend the Aubrey as your future home.

Review 33 (2020-02-02 - Rating: 4)
It’s our first day moving into this complex and the parking lot needs some work, the painters did an okay job. There’s paint marks scattered through the floor, paint on some parts of the wall where they don’t belong, and the painted bathtub was clogged with dry paint they tried washing down the drain. We took care of it ourselves but just note to the complex; your painters need some retraining. Erin helped us with the beginning of our process and told us that we could split our free month of rent with the prorate or any month of our choosing. Well, our big day came and it turns out that it isn’t possible. Not only is it not possible but when Erin was asked if she misinformed us she blatantly lied and said that she never told us this information. So the real heroes in this complex are Sandra and Mark for clarifying it for us and understanding how wrong the situation was. It was nearly closing time for the office but they still stuck around and helped us take a look at our new apartment before we signed the lease and there’s no bait and switch going on here. We got exactly what we came for. I’m disappointed with Erin for being deceptive but I appreciate Sandra and Mark for rectifying their coworkers dishonesty. We paid more than what we were expecting to pay but we are happy here and I hope Erin doesn’t make this mistake with anyone else for the sake of her own employment. Thanks again Sandra, Mark and even Ms. La’Cour for helping expedite our process and open the door to the next chapter of our lives. To give a more in depth review, there are minor things with the apartment like squeaky cabinets, some small tears in the vinyl, and other small things that don’t affect your livelihood in any way and can be fixed easily. A lot of the people providing one star reviews on this complex clearly don’t understand how to rate based on what’s detrimental to their lives and small imperfections. Here is an honest to god review and I will update as necessary through a period of time should anything change but don’t believe everything you read of course. Come by and see for yourself.Edit: it’s been nearly two weeks since moving in and we have had no issues with neighbors being obnoxious. There’ll be an occasional driver in the parking lot blasting their music but if that bothers you then my goodness, good luck being appeased in any apartment complex. We’ve put in two work orders for two things that required attention and both of them were attended in a timely manner. They’re actually fixing the parking lot issues I mentioned above and I love it. People leave trash lying around but there’s people in the morning who pick it up as well. We’re waiting on getting our keys to the mailbox but aside from that, I reserve my four star rating.

Review 34 (2020-11-01 - Rating: 5)
Today was my move in day and must say I am pleased with what I got. Jen the manager is a very nice lady and went beyond to make things happen for me. Enoch ( may be spelled differently) was a very nice guy and got my application processed quickly and stay in communication with me about the status of things. I also had a encounter with a young lady that wear glasses I cant remember her name but she was very sweet and showed my united. I only needed one thing fix and it was fix within 24 hours and I appreciated that. I would advise people to go and check the units out for yourself I see a lot of changes has been made out here for the best and I am looking forward to my stay.

Review 35 (2020-10-27 - Rating: 5)
Ive lived here for close to 2 years now and its been one of the best living experiences since I moved to Houston. Management is great to the residents and the property is always in tip top shape. In addition, the location is very central to everything you need, H-E-B, Walmart, and lots of great places to eat. Only about 5min from the beltway as well. Jen, the property manager has a great team, I recommend this property to anyone looking for a place to live at a great price!

Review 36 (2021-05-11 - Rating: 5)
I just want to say at first I had issues but they were fixed immediately and my lease is reaching an end next month and decided to get a slightly bigger apartment. They helped me find one they had available and make the process easy ! I love the support they gave me through the time I been here . I really feel like I grew a bond here not only with my neighbors but with the front office.

Review 37 (2020-10-27 - Rating: 5)
The Aubrey Apartments looks like a very nice quiet little complex that is conveniently close my work and all my favorite store I go too. From what I can see it seems to be a clean, safe and well maintained. I would certainly recommend this location as a great place to live. I definitely considering moving here once my lease is up.

Review 38 (2019-04-19 - Rating: 5)
Ever since they gotten new management I have had no problems. Everything gets done on time when I put in a work order. Ms. Daniel has been every helpful and solve any problems I have with in a day or two. I recommend these apartments anytime

Review 39 (2019-04-18 - Rating: 5)
I have been looking for an apartment and I came to the Aubrey apartments. Was greeted by Yessica. Very nice and sweet girl. She knew the property very well. Love the new renovations. I will keep these apartments in mind for when my move in date comes closer. Definitely recommend these apartments

Review 40 (2024-02-26 - Rating: 5)
My experience with the Aubrey have been great.The new property manager Connie Elizondo cares about her residents and is awesome.

Review 41 (2018-08-20 - Rating: 5)
Omg all these people who owe rent.. I have not had a problem with the apartment since I moved in 4 months ago. Leasing agents are always nice and professional to me when Im needing there service for my apartment. The Aubrey stepped there game up because they are looking good on the Outside. Way to go Aubrey. 5 Star from me.

Review 42 (2020-02-07 - Rating: 5)
I went on a tour of the model apartment and instantly fell in love. They are currently renovating the property and it has such a nice modern look. The appliences, the paint job, and the layout of the apartment was well done. I am excited to be signing a lease with these apartments.

Review 43 (2025-01-03 - Rating: 5)
Hey Mrs Julia was very nice and very easy going

Review 44 (2019-04-19 - Rating: 5)
Recently looked at this property and fell in love. The apartments are nice and have a lot of room. I heard they were under new management so I was worried but after seeing the property and laughing for like an eternity I literally had no worries. The people in the office were super nice and I kind of just felt at home. Its the main reason why I decided to make this my home honestly and have been super happy. Thanks guys!

Review 45 (2020-12-14 - Rating: 5)
Ms. Jennifer Lacour is one of the best Apartment managers I’ve meet, she has helped me out with getting me the help I needed during this Pandemic. She goes above and beyond for us. I could have been living on the street but with her kind heart I’m able to call this place my home. I appreciate her for everything her and her team has done. I am beyond happy especially during the holiday season. I can’t thank her enough, but I am beyond grateful.

Review 46 (2016-10-21 - Rating: 5)
My aunts been a resident here for years and wanted me to make sure I wrote a review of this property. She had been dealing with a noise problem for quite sometime now in her building. She spoke with a lady named Kay, the new manager there or something, and my aunt said that she assured her that the issue would be taken care of. Well, I am happy to report that it is All Quiet On the Western Front, as she says, and my aunt couldnt be more happy. We were about to move her! Hopefully this new management team will make this place decent and more up to par once again!

Review 47 (2020-02-13 - Rating: 5)
I called to get information about a three bedroom apartment and spoke to Ms. Aaryn. She was very informative and she was able to answer all of my questions. Her customer service was very good and she seemed genuinely interested in helping with my apartment hunt! Definitely considering leasing!

Review 48 (2023-04-19 - Rating: 4)
I came in and I spoke with Brandon, he was dealing with a difficult person and never lost his composure even before i walked in, he was very pleasant, and from one person to another that work in customer service, he has top notch, then manager was even pleasant.. this is the kind of service you have always get I viewed this property about a year ago and the other people looked at me and decided I wasn’t wanted they wanted there.. so I’m glad I came back with this management I plan on leasing here

Review 49 (2016-10-15 - Rating: 5)
Although the landscaping could use work, I feel with the new and more experienced management, this community will do a complete 360 degree turnaround. I spoke with the new property manager Callister, who was firm, respectful, and very concerned with my issues. As a potential resident of this property, I am excited to see what the future holds in store!

Review 50 (2021-05-18 - Rating: 5)
Aaron S. In the front office is so INCREDIBLE he has been so patient with me in very informing. Ima sooo happy 😊 he was my leasing agent. He is the BEST at what he does. He was step by step with all the information , he resolved all my problems when I had an concern. I would definitely recommend him to any of my friends and family..😊

Review 51 (2021-01-29 - Rating: 5)
Moved to The Aubrey and we couldnt have chosen a better place to live. Everyone is friendly and courteous, Nayeli made the moving process so easy, she is super knowledgeable and answered all of our questions. I highly recommend this place to anyone that is look for an apartment.

Review 52 (2018-08-01 - Rating: 5)
Am very happy in this apartments is a nice and clean complex.I’ve seen the previous comments and i dnt agree with them. The new management and the leasing office now is very professional and nice. They take the time to help you out and take care of your needs. Yessica is not unprofessional she’s the one who helped me in everything. I do recommend this apartments.

Review 53 (2020-02-07 - Rating: 5)
I was really apprehensive at first about the property but Aaryn really put me at ease. She was very patient and answered all my questions about the apartments. Although, Im still looking around to see what will be the best fit for my family ... she really has placed this property at the top of my list!!! Thanks Aaryn.... I really appreciate your customer service and smiling face.

Review 54 (2021-02-04 - Rating: 5)
I moved in the last month and I am very happy with this apartments. One time I had a problem with my oven at night and one of the maintenance guys help me so fast. They are always friendly and maintain the place clean

Review 55 (2023-11-13 - Rating: 5)
10/10 tour service and front desk was very easy to communicate and get the necessary information. I’m excited for the renovations and new upgrade. Thank you so much

Review 56 (2021-01-29 - Rating: 5)
The Aubrey is a wonderful apartment Enoch helped my family move in and has been very helpful alongside Jennifer working hard behind the scene. It’s a great community that cares deeply about it’s resident. I can’t wait to start using the amenities post Covid-19.

Review 57 (2023-05-19 - Rating: 5)
I would personally say Brandon is AMAZINGG. He is one of the workers there with lots of personality .The apartments is a cool lil spot . The appearance may not be the best but the insides are really nice.

Review 58 (2024-02-27 - Rating: 5)
I live here in building 18 and these apartments are great and management truly does work with you and appreciates that residents!

Review 59 (2018-02-10 - Rating: 5)
The apartments are very nice and the staff is very friendly and I would like to say THANK YOU SO SO MUCH TAMEIKA! she was very helpful and professional she made sure all my paperwork needed was in her hands before I left so I didnt have to worry about running around back and forth and her attitude makes me feel very comfortable in my decision in moving in. Thank you Tameika I will always remember and tell everyone I know about how helpful and professional and delagent you were through this process!

Review 60 (2023-01-28 - Rating: 5)
Viewed the property and the staff was amazing especially the guy that showed me around. Very knowledgeable and answered all my questions. The unit I seen was very nice… can’t wait till my move in date.

Review 61 (2020-02-01 - Rating: 5)
The staff are friendly and cool mostly sandra Angela and the other lady are pretty coolThe new manager is trying tho she is doing good now nice work Jennifer i like her work she is perfectly working hard to put things in order. Which is fabulous.

Review 62 (2021-01-26 - Rating: 5)
I am so happy to be living here at the Aubrey. Jennifer has been so nice and friendly. She has such an amazing attitude and smile.Don’t let those reviews scare you away!

Review 63 (2020-09-16 - Rating: 5)
I have moved to these apartments (Aubrey Apartments) a couple of months back and am very satisfied with them and and the management and their maintenance department. The manager is very corropitive and understanding of my requests ,would highly recommend others to visit and even move here. !!!!!

Review 64 (2020-11-02 - Rating: 4)
I lived here for 4 years and management we have now are very helpful to residents needs and they offer great incentives each month they have great move-in specials and referral bonus for residents. So if you are willing to move come to the Aubrey Apts.

Review 65 (2024-11-12 - Rating: 5)
Front desk is amazing, very friendly!

Review 66 (2023-06-26 - Rating: 5)
Brandon in the leasing office was outstanding! He was so informative and very helpful with everything. If I could give 10 stars because of him I would..

Review 67 (2024-02-19 - Rating: 5)
I live in apartment 1304, Ms Connie Elizondo the new manager is amazing and very helpful, resourceful, in addressing issues and concerns.

Review 68 (2019-04-08 - Rating: 5)
I just moved into these apartments and I have to say I love it here. Everything is clean and was ready on time as promised. If you go here ask for YESSICA she was so sweet and very helpful through out the whole process.

Review 69 (2018-08-22 - Rating: 5)
I was looking for apartments around the area and I stopped at Aubrey Apartment, the assistant manager helped me out with the prices and lease options. She was really helpful and honest. She was very patient explaining me the lease agreement.

Review 70 (2019-04-19 - Rating: 5)
I really have enjoyed living here, the reason why is because of the Property Manger Jessica!!!!! I have lived at a lot of apartments and I can truly say, that she cares about her residents!!!! You rock Jessica, keep up the good work!!!!! :)

Review 71 (2020-09-17 - Rating: 5)
Love the friendly staff here! Great customer service and unique decor!!!Jen, the property managers multi tasking is on point! Seen her handle phones, tours and cleans! She needs a raise!

Review 72 (2020-04-17 - Rating: 5)
My leasing agent Aaryn Shorts was exemplary! She was so informative and insightful when handling my apartment needs. She gave me a masterful tour and made feel truly at home!

Review 73 (2020-02-07 - Rating: 5)
Aaryn helped me out sooo much with looking for an apartment. She was very caring and very detailed about the apartment options that suited me. She explained pricing, parking, and apartment space for me. Customer service skills are excellent! Thank you again!