The Veranda

Photo of The Veranda

Located in Houston, Texas

Address: 2420 E McKinney St, Denton, TX 76209, United States

Phone: +1 833-336-8175

Rating: 3.2

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-05 - Rating: 5)

    Leasing staff is very informed and aware. I had a fantastic experience with them. The staff was incredibly helpful, friendly, and knowledgeable. They made the entire process smooth and stress-free. From answering all my questions to providing detailed information about the property and amenities, Desiree truly went above and beyond. I felt welcomed and supported throughout every step. Highly recommend to anyone looking for a new place to call home.

  • Review 2 (2025-01-03 - Rating: 5)

    “Living here has been an absolute pleasure! The community is welcoming, the amenities are top-notch, and the staff is always attentive and professional. Maintenance requests are handled quickly, and the grounds are beautifully maintained. I love how peaceful and convenient the location is—it’s truly a place I’m proud to call home!” Also want to give a huge shout out to Briana Brewer for being the best leasing agent when I come into the office

  • Review 3 (2025-02-27 - Rating: 5)

    Briana and Des were sweethearts! They went out their way to help me and made sure I had everything I needed to be approved. They treat you like family here and I am forever grateful! ❤️

  • Review 4 (2024-12-06 - Rating: 5)

    Briana was so informative, attentive and so graceful through my whole process. She pushed for us! And we are so thankful!!!I also want to state that they have been amazing! Maintenance responds quickly, property is cleaned and kept up with! The office staff truly treats you like family here! The support through the transition. The grace! They truly respect their tenants and take pride in their apartments! 100% recommend for families of all seasons of life and economic stance. They give average people a chance to rent a beautiful home! Best decision I ever made moving to this apartment!

  • Review 5 (2024-10-29 - Rating: 5)

    I’ve lived here going on five years now and I love it.Pros:Everyone is so nice and tentative from the maintenance to the office team. It’s really quiet and peaceful throughout the entire day I work from home so being able to have my windows open and make sure that I work in a quiet environment is important. My kids also love it because they get to go to the after school programs that allows them to do little activities and give them snacks the gym is also very clean the neighbors are friendly.Cons: little bunny rabbits at 12 in the morning in most grass area

  • Review 6 (2024-12-21 - Rating: 5)

    I love how welcome I feel here from the staff. I have had a lot of good experiences with the staff of the front office. If I have any questions or concerns that I have to do with the safety of my children. I love that I can go to them to help address my concerns in a patient and understanding manner.

  • Review 7 (2024-11-27 - Rating: 5)

    Office staff is always friendly. They’ve had their ups and downs throughout the years but they have ironed out those wrinkles and have really standardized certain processes to be more efficient and effective. Between the office staff, maintenance and security it feels like a strong community which is hard to find nowadays. Special shout out to Briana! With her on the team I know things will continue to run smoothly.

  • Review 8 (2024-12-21 - Rating: 5)

    They have always been great… I love that they have partnered with doing TOTS FOR KIDS for the kids. I’ve always had a good encounter/experience with my apartments. They are always thoughtful of the community and kids as well. Thanks for all that you guys do.

  • Review 9 (2024-12-05 - Rating: 5)

    Let me say that Briana in the office is one of a kind. She truly makes you feel respected and heard. She cares about my experience as a resident.. which is very hard to say about most areas. I think she is an asset to your team and you need to hire more people like her! Keep it up girl (:

  • Review 10 (2024-11-01 - Rating: 5)

    I wanted to say Briana Brewer was a pleasure to work with getting me into my new apartment she was so kind and walked me through everything I needed to do. I have not meet a whole lot of people as kind and sweet as her. We love the apartment and so glad we moved here.

  • Review 11 (2024-12-28 - Rating: 5)

    Ms. Desiree is an excellent manager who has made a noticeable impact since she took over The Veranda. Ive observed significant changes under her leadership. She genuinely cares about her community and takes the time to listen to everybody’s concerns. Her honesty stands out. Overall, her management style has truly transformed The Veranda.

  • Review 12 (2024-10-31 - Rating: 5)

    Things definitely have started to change around here. Granted they get good people in the office then they are switched out with incompetent people. Im glad to say that meeting Desiree during the inspection and showing her everything that hasnt been fixed since the ice storm. She looked real concern, started taking pictures and asking all the right questions. It felt great to be heard and taken serious. Thank you

  • Review 13 (2024-12-26 - Rating: 5)

    I absolutely LOVE working with the staff at this location! They are very knowledgeable and accommodating Ms.Desiree promptly answers all questions I may have. Misty was very helpful and went over and above to help me out when I needed assistance, and Briana will always greet you with a smile and a very kind spirit ❤️

  • Review 14 (2025-02-06 - Rating: 5)

    Since Ive lived here, my current experiences with management have improved overall. The new office staff have proactively taken steps to improve the property.

  • Review 15 (2024-11-23 - Rating: 5)

    Briana was so kind and super friendly, checked in on me to make sure everything had went smoothly! Misty was also super kind and understanding, helped me with the very last of the paperwork! All in all a great great place to live!

  • Review 16 (2024-10-23 - Rating: 5)

    Omg when I say the veranda has stepped there game up with the office staff they have. First off Desiree the community manager had went above and beyond as far as making things right and sticking to her word she is wonderful. Travis the assistant manager is a bundle of joy down to earth and very helpful and if he dont know the answer he will find out for you he wont tell you no lies I love that. Misty at the front has a smile on her face every time I come in and she answers the phone when u call with questions. They are all very professional and I would know I have been here since the veranda was built and I think things will be looking brighter from here on out.

  • Review 17 (2024-10-16 - Rating: 5)

    Misty has been amazing throughout this whole process! She walked me through all of the paperwork and helped me achieve a timely approval. She is very patient, kind and compassionate!

  • Review 18 (2024-12-08 - Rating: 5)

    Bree was such a delight in helping with our lease renewal this year. Very professional and able to multi task when so many residents came in at the same time.

  • Review 19 (2024-11-13 - Rating: 5)

    They were really great with the moving process Misty and Brianna were very helpful and made sure to answer all my questions. They made the move in process as easy and quick as possible.

  • Review 20 (2024-10-30 - Rating: 5)

    The Veranda is a great place to live in Denton: great customer service, quick response to service requests, and a safe environment. Awesome team!!! 👌I plan on renewing my lease.

  • Review 21 (2024-12-21 - Rating: 5)

    I been living here for almost 2 years and I love living here its quiet and peaceful. Misty is always helping us when we need something she is the best we love it here.

  • Review 22 (2024-10-16 - Rating: 5)

    Misty is amazing. Super warm, professional, and communicative. She’s patient and answers all my questions and makes me feel like family. Thank you!

  • Review 23 (2025-01-29 - Rating: 5)

    I have stayed at the veranda for almost two years and I love it . The apartments are very quiet and management are great. Great location for kids .

  • Review 24 (2024-09-16 - Rating: 5)

    Amy did great fixing my smoke detectors, she was professional and handle it actually pretty quick due to I just put the work order in . Any time I have problems they are quick to fix things .

  • Review 25 (2024-11-12 - Rating: 5)

    I give misty a 5 star really professional help us a lot with all our paperwork so if you work with her She’s the best 😊

  • Review 26 (2024-11-20 - Rating: 5)

    The boy manager and the light skin girl with the big booty was a pleasure to work with .. they are very helpful and kind and give the best customer serviceKaela

  • Review 27 (2024-12-03 - Rating: 5)

    Great service when we renewed our lease. We have had a great experience year 4 at the Veranda.

  • Review 28 (2024-10-29 - Rating: 5)

    Misty went above and beyond to assist me with my paperwork, providing invaluable support and expertise. Her smile and kindness are always in display.

  • Review 29 (2025-01-16 - Rating: 5)

    This apartment has been improving a lot now with the new management. They are addressing all the issues they can and handling them as well as they can. I have lived at this apartment now for almost 4 years and have pretty much loved living here all 4 of those. Give the new management some time to get everything adjusted and fixed and all will be well.

  • Review 30 (2024-12-06 - Rating: 5)

    I love being part of The Veranda Denton community. The manager and his team are excellent people, very kind and willing to help and guide in any situation.

  • Review 31 (2024-11-04 - Rating: 5)

    The new manager Desires was such a wonderful person. She attended to me as a professional what a beautiful lady

  • Review 32 (2024-09-28 - Rating: 5)

    Briana always gets back to you quickly when answering questions and giving updates. She was such a huge help during the moving process :)

  • Review 33 (2024-12-19 - Rating: 5)

    This place went above & beyond to help assist me. Briana is so awesome! Desiree is so nice & kind as well.

  • Review 34 (2024-09-30 - Rating: 5)

    Misty and Bree were amazing, I applied on a Friday and moved in a week later! Thank yall! Yall made this process very easy!

  • Review 35 (2024-10-26 - Rating: 5)

    I just got the keys to my new place Thanks to all the help from Misty in the office she was awesome and very professional she walked me and my mom threw everything we needed to do to have a smooth move thanks girl 🥰

  • Review 36 (2024-10-07 - Rating: 5)

    Thanks you so much Briana for all the wonderful help you provided me while looking for a new home I know I made the right decision comeing to The Veranda and was lucky rnought to get such a wonderful sweet girl as yourself ☺️

  • Review 37 (2024-11-10 - Rating: 5)

    I HAVE HAD A GRATE REPOR WITH MISTI SHE HAS BEEN ABLE TO HELP WITH ANYTHING I ASKED OR WANTED TO KNOW FEOM TIME FRAMS TO THE THINGS THAT WHERE TAKEN PLACE SHE WAS SO WONDERFUL AND I THANK HER FOR ALL HER HELP AND MY PLACE HAVE BEEN GRATE.

  • Review 38 (2024-11-08 - Rating: 5)

    Briana was wonderful 😊 helped me when I need it, answer questions I had about anything...I couldnt have done this without her helping me thru it

  • Review 39 (2024-11-22 - Rating: 5)

    Misty was amazing the apartment is beautiful and the process was great to get in thank you guys for leasing to us.

  • Review 40 (2023-03-10 - Rating: 5)

    It is definitely hard getting someone on the phone so I would suggest going to the office if you can. I stopped by on two different Saturdays and they are usually busy getting tenants moved in, which is a good sign. Ive been to the office twice and both times I had pleasant experience. I did a tour just last weekend and the apartment was nice a bit small but a great apartment. The property is well put together and gated. A resident stopped me and gave me her two cents on the property and she didnt have anything bad to say. This is a income restricted property so you do have to meet a certain criteria. I have completed the 2nd part of the paperwork process and it was long but the leasing agent Adrianna was really patient. The first leasing agent I met the weekend before was very professional as well. I cant remember her name so Ill call her Ms. O. . I havent received a response yet in regards to an approval but either way I think this is a really nice property for the price. Again, if you call and dont get an answer just go to the property.

  • Review 41 (2024-12-05 - Rating: 5)

    The new management team is great. I love the open communication and fast response from them.

  • Review 42 (2025-02-12 - Rating: 5)

    The best place to living and awesome Management to assist you.Recommend 500%Love it.

  • Review 43 (2023-05-04 - Rating: 4)

    As residents from when the complex was constructed in 2017, we can comment on how this complex has been and changed over time.Upon applying, the process is very confusing and time consuming, however, this is not the fault of the property managers. This is a tax-credit housing complex and it requires significant due diligence to complete an application. The applications are processed by people who do not work on the property and to whom you will never speak nor see. When we first moved in, we were fairly easily approved, but had to push back our move-in date due to construction delays.After we finally moved in, it was wonderful. The interior of the apartment was lovely and the appliances have served us well and been very reliable. The community was very well-kept and almost always clean. This was partially due to the fact that it was not fully inhabited. As many more people began moving in, it began to change.Over time, the residents began mistreating the property pretty severely. There was often turnover in the front office because of how tenants behaved and treated the property and its staff. The recycling bins became overrun with trash; the property management had to do away with these bins and opt for only trash dumpsters (much to our dismay). Even now, the dumpsters at the front tend to be overfilled, while the ones towards the back are under utilized; this is due to the incompetence of the residents, not the staff.During COVID, things were difficult for many residents as employment and income were affected. While the property management would waive late fees during the first two years of the pandemic, they refused to freeze rent. This was a cruel circumstance of an unfortunate reality - the investors of the property are much more focused on the profit and the property managers have to deal with the blowback.Maintenance has very often been helpful, especially in emergency situations. However, it may take time to receive assistance depending on volume of maintenance requests. They were often understanding and would not charge for damages beyond your control (wear-and-tear; weather damage).Toward the end of our time in the complex, we attempted to transfer to a 4-bedroom apartment from our 3-bedroom. Unfortunately, we were deemed “over income” by the third-party compliance that was hired to manage contracts. The management, specifically Jackie Harris, desperately fought to get us into the apartment. It took several months, just to get denied. It was brutal and frustrating, but compliance is to blame.Jackie wanted to help in any way possible to help us get into a bigger home for our growing family. When we found a place that required a quick termination of our contract, Jackie spoke with the head manager of the property to release us from our lease in order to get into our new home. It was all circumstantial in the end to be able to leave the lease, but it just proves that they are human that understand how hard it is to find a good place to live.In summary, the property has flaws with the biggest complaints being the other tenants, the property owners, and compliance. The highlights are most certainly the managing staff, maintenance, and, if you take care of your apartment, the units themselves.

  • Review 44 (2021-01-14 - Rating: 5)

    The staff was very friendly and helpful. They made the application process smooth it is very detailed and took longer than most other properties but they kept me involved in the process. They have a new staff and I think they are really great. The new manager Mrs. Powell is very involved and open to talk to when you have an issue. I recommend this property to anyone that is looking for a new place to live. I looked at the other reviews and was a little hesitant about it but the new staff could not possibly have received those because they were great to me. And the maintenance staff is great. They respond to requests very fast. I love my new home.

  • Review 45 (2023-05-05 - Rating: 5)

    I can’t believe I wasted 25 years of my life living in places that were not The Veranda. The only other place that provided this much hospitality and warmth was my grandmas house back in 2002. The staff is incredibly friendly and inviting, and their presence brings an overwhelming comfort to my every day trauma. Every day when I pull through The Veranda gate, I can sleep comfortably in my nice, well maintained apartment knowing that The Veranda meets my every need with zealous effort and enthusiasm.

  • Review 46 (2021-10-11 - Rating: 5)

    I had my reservations on the work ethics of the staffers of this apartment until I met Ms Jackie H. She changed my mentality completely with her unbeatable customer service delivery.She is always open to helping and ensuring that value is delivered at all times. Thank you Ms Jackie for the difference you are making out there and please keep it up.I guess they need more of you in the apartment office. Your big smile takes care of any issue even before the issue is resolved.

  • Review 47 (2019-08-21 - Rating: 5)

    Overall, a great experience living here thus far!It hasn’t been easy by any means! The application process is not for the faint of heart, & you have to pay close attention to all of the paperwork, & notices issued!The staff has ALWAYS been exceptional when working with us! They answer our many questions, they were patient during our application process, & in general go above and beyond anything that is asked of them!The complex is beautiful & maintained well! There are some noise issues of course, but that’s to be expected when living in an apartment! The apartment it’s self is phenomenal! Very spacious, very nicely designed, plenty of outlets & switches!We aren’t huge fans of the switch locations in one of the bathrooms, & one of the light switches is also connected to the fan, that can be annoying until you figure out which switch the right one!We are grateful to have been blessed with this living situation in this season & are so happy that we stuck through the tough times!Patience, kindness & understanding can go along way!

  • Review 48 (2024-11-01 - Rating: 5)

    Desiree is a wonderful & fair person.I cant say that about the male preson.

  • Review 49 (2020-08-08 - Rating: 5)

    I lived here for 2 years. During that time there have been many changes to staff and policies in the front office. I understand that in Fair Housing apartments, the staff turnaround is typically high because it is a LOT of work to effectively do this kind of job. I have befriended almost everyone who was in that office because they were great people, they were just working an extremely difficult job. People get tired, people get hired as temps and cant hang, or people just get shifted to another location. Because of this there was a huge struggle in continuity in knowledge of paper work, policies and notices being sent out. Those notices alarm a lot of people who typically handle their business with the apartment company so that was frustrating at times. I feel that if there is a consistent office team, this can probably be alleviated and they can implement something where everyone is on the same page.The one qualm that I have had more constantly than anything else is the phone issue. Calls constantly got rerouted to Florida (I know they were sick of us) or just flat out hung up on after the management companys voicemail (not The Veranda physical office, but their management company NPR group). They tried to fix the situation by getting another number but honestly I just gave up hope on that one.Maintenance requests were always handled in a timely fashion, even for the smallest issues. They come out, they fix it, and if they need more things they communicate that. The groundskeeper worked really REALLY hard, harder than he should have, dealing with the way residents treated the property at times. No matter the weather he was out in full force ALONE doing his job.My move was a bit complicated as was confused a few times with other residents that were in the process of moving out? Once we turned in our keys everything was okay and the office worker we spoke to was happy with the end of our leases.I say all this not to take away from anyone elses experiences during their stay at The Veranda. I stayed to myself, I had great neighbors and the few interactions I had with the office were pleasant. Given the chance to move back in the future I would strongly consider moving back.

  • Review 50 (2022-08-13 - Rating: 5)

    My experience in this apartment has been great so far. I found it to be very quiet with great accomodations. Ms. Jackie Harris is the best very professional and knowledgeable she makes you feel at ease during the long and sometimes frustrating application process. A great shout out for her. Thank you Ms. Jackie!

  • Review 51 (2023-05-12 - Rating: 5)

    Ive lived here for two years. I love my place. When a work ordered is submitted, they are on it quickly. And the office staff is very nice. Ms Jackie is very helpful with I ask her for help.

  • Review 52 (2024-10-12 - Rating: 5)

    I love the Veranda! Misty was a great help in the office.

  • Review 53 (2024-09-28 - Rating: 5)

    Brianna from the veranda was soo helpful through the whole process from the beginning to the end she is soo awesome. Thank you Brianna

  • Review 54 (2024-10-25 - Rating: 5)

    The assistant Manager Mr. Gilyard is so professional I really appreciate him

  • Review 55 (2024-12-21 - Rating: 5)

    Great place love the managers well clean environment and friendly staff

  • Review 56 (2021-01-14 - Rating: 5)

    BEAUTIFUL COMPLEX!!! The Property Manager and leasing agents are beyond AMAZING!!! Everyone was very polite and hands on with the entire application process up to the move in date. Maintenance team works really fast with requests. The grounds are kept up really nice, as well as the inside of the apartment homes. FRIENDLY and QUIET neighbors. HIGHLY RECOMMENDED!! I’m really glad to call this HOME.

  • Review 57 (2019-08-13 - Rating: 5)

    It took about 3 months with all the paperwork and everything to move in here. Getting qualified and approved is lengthy because, ya know, government stuff just be that way. But India helped out so much and made it go much more smoothly. So if you need someplace next week, this isn’t it. But if you’re willing to wait for something much nicer, this is worth it.But now that I’m here, I’m really loving it. It’s super nice. I get complimented whenever I have friends over. It’s new, it’s spacious, the closets are to die for, the kitchen is a joy to cook in, and just generally it’s better than pretty much any place I’ve lived. Oh and the ceilings are ridiculously tall. Super nice. 👌🏻👌🏻👌🏻

  • Review 58 (2021-07-27 - Rating: 4)

    Ms Jackie is the best she is the assistant manager at the property. What people have to realize she is one person. If you have a issue she will address the issue right there and then. I will say they need more maintenance workers for this property. Over all staff is very nice

  • Review 59 (2019-09-17 - Rating: 4)

    I went to the Veranda on a whim one Sunday. The lady that was there was very nice and friendly and took me to see a two bedroom. The apartments themselves were very nice, modern, and perfect for what I was looking for. Unfortunately, their website didn’t say anything about low income housing (that I could see) and the lady didn’t say anything about that being a requirement either. I talked to a friend later about me inquiring about this property and she said that it was low income housing. I called to confirm with India and she said yes. I told her that I wasn’t informed unfortunately and said that there was no information posted anywhere (that I could see) about having that low income requirement.Also, how do people who make less than $34,000/yr afford a 1 bedroom $1,000/mo apartment? Or a two bedroom $1,200 apartment? $1,100 is my max and I don’t even meet this requirement.Just shocked at that.

  • Review 60 (2024-10-22 - Rating: 5)

    The new mangers Desiree and Travis are amazing. And they answer the phone yall

  • Review 61 (2018-07-21 - Rating: 5)

    So far I have had a great experience India (hope that is how you spell her name) has been helpful. The overall staff in my opinion was great and personable . Everything is a process and takes time , the staff has been updating me on missing documents to make my file complete. They are very busy every time I have come in, but never made me feel ignored. No matter how many questions I had they answered them adequately and in a timely manner. I really like India and the staff I don’t remember everyone’s name but they have helped this process go smoothly.

  • Review 62 (2018-03-29 - Rating: 5)

    Im giving 5 stars because the apartment its self is really nice. The office staff was helpful with all my phone calls and trying to keep me up to date on my app. There was a couple of things i found VERY irritating, 1 was that i had to miss a lot of work to come make corrections on my app, 2 was that the process took way to long, & 3 was the fact that it stressed me out really bad. But at the end of the process it went really fast signing the lease and that was the easiest part of the whole process. Once you get past the app process everything got easier. I love my new apartment i cant wait to start moving my things in...

  • Review 63 (2018-02-20 - Rating: 5)

    LOVE these apartments. They are very nice on the interior and exterior and brand new! The office staff was extremely friendly and took us on a great tour of the apartments and amenities. I looked at these apartments on a Tuesday and am coming back with application fee and deposit on Friday. (: I cannot wait to move in!

  • Review 64 (2020-01-17 - Rating: 5)

    Almost didn’t apply bc of the low rating but realized they were about the application process, not the apartments and applied. These apartments are income restricted and government regulated so of course the application process is going to be more thorough then others. Went ahead and applied and both ladies who helped me were incredibly nice.

  • Review 65 (2019-06-17 - Rating: 5)

    Absolutely love the staff, they work with urgency and they truly are just genuine people. I am satisfied with their urgency to get the process moving. India and her team have been great. Thank you guys. My son and I are super excited to have come across this place. Keep up the great job!

  • Review 66 (2022-04-10 - Rating: 5)

    I just moved here almost a month ago & despite all the negative reviews I love it here. Its quiet & no one bothers you. Of course you have kids that live in the complex that plays but it not to the point where its too noisy. Upon moving in Haley & Desota were so efficient in helping me move in by a certain deadline. Im so grateful for them & their outstanding services. Mrs Jackie is also very nice they are all kind. So far everything is good even the maintenance team. WTG THE VERANDA APTS!!!

  • Review 67 (2018-02-28 - Rating: 5)

    Now that we are moved in, I am in love. Although the application process was difficult and beyond irritating with all the pay stubs, the staff was always extremely helpful when it came to answering our many phone calls and always kept us updated on our application process as we asked. There were a few bumps in the road along our application but at the end of the day.. it worked out AND it was all worth it. We love our new home and we are happy we decided to pick the veranda.

  • Review 68 (2021-03-31 - Rating: 5)

    I inquired about the veranda. I was told to come for a viewing and to do the application process. They are very professional I personally worked with the manager of the Veranda Miss Gabrielle she was a very nice person she was understanding as she got things done in a timely manner she is a great asset to their company and I suggest everyone who’s looking for a nice lovely apartment very quiet very clean environment look to move to the Veranda they do a very great job here

  • Review 69 (2018-01-26 - Rating: 4)

    I worked as a contractor during the construction at this apartment community, and I have to say that I was really impressed at how the property has come together. The floor plans are spacious, the finishes are clean, bright, and modern. And though you wouldnt know it by looking at the exterior, the buildings are well-built and solid. The developer went to great lengths to preserve most of the trees on the site, so there is plenty of shade and picturesque greenery outside the oversized windows. Futhermore the entire community is ringed by city parks and woodlands, making for peaceful and pleasant surroundings. I would live here if I were looking for an apartment home.

  • Review 70 (2018-05-24 - Rating: 5)

    The wait is worth it!!!!! We did all the steps to move from another state to live here it took awhile and lots of paper work, but it was BEYOND worth it! We love our home and the people around us in the complex. The manager Brittany was AMAZING!

  • Review 71 (2017-11-06 - Rating: 4)

    Yes, there is a lengthy application process and, in all honesty, there were some frustrating moments. It is new construction and, because there are guidelines to meet, there were some hiccups. However, the office staff are very kind and receptive... Cashmere (sp) is a wonderful person! Our new home is awesome! Modern, brand new, and worth all the effort.

  • Review 72 (2020-08-20 - Rating: 5)

    The veranda is a great place to stay!! They are very affordable and the staff does everything they can to accommodate the residents!! They stick to their word and the staff is very polite!!! The manager Tan is always a great help!!! This is my third year leasing and I honestly have no complaints!!!

  • Review 73 (2020-05-13 - Rating: 5)

    Youve been searching for your future home?Look no further the Veranda Apartments is the place you would want to live!The staff here is great and very responsive when needed.Customer service is AMAZING! Tanshea, Heather, Amari, Malique, Laroy and Alex are so patient, efficient, and understanding are always willing to go above and beyond to assist and make you feel you are home and comfortable in your surroundings.

  • Review 74 (2021-10-10 - Rating: 5)

    Ms Jackie and Ms Renae are really great staff members. They know how to address a problem well.They both are really sweet, thank God they are always at the office to help. Over all the staff is very nice.

  • Review 75 (2018-02-13 - Rating: 5)

    Havent lived here yet but we are seriously considering it. Just got off the phone with one of their staff members and it was the most informative conversation Ive had with any apartment complex. The guy was super nice and funny and answered every question I had in complete detail.

  • Review 76 (2022-04-13 - Rating: 5)

    Resigned our lease with Jackie, our experience was very good. Jackie is well organized and knows the answers to our question. We have been here for three years and have enjoyed our experience.

  • Review 77 (2022-06-27 - Rating: 5)

    I would like too give a great review to the maintenance guy Kalin for helping save my mother’s life by putting her in the shade out of the sun and Mrs Jackie and the veranda office staff for being kind and understanding! I highly recommend the veranda thanks!

  • Review 78 (2020-08-11 - Rating: 5)

    Lived here for 2 years and overall, it was a good experience.Staffing issues in the office makes things harder on the staff that are there, and it’s already a bit of a process to get approved to live here, but overall, prompt maintenance and good service in the office made it good enough for me!

  • Review 79 (2023-08-29 - Rating: 4)

    I just wanted to take this time to express my appreciation to you for the additional guest parking spots. It really means a lot that you all consider my concerns.😊

  • Review 80 (2024-12-21 - Rating: 5)

    This was so unexpected but my God this helped me!! Thank you!

  • Review 81 (2024-12-21 - Rating: 5)

    Desiree and Meliyah are the best!

  • Review 82 (2024-05-13 - Rating: 5)

    Very peaceful environment, friendly staff overall great place to live.

  • Review 83 (2024-09-06 - Rating: 5)

    Maintenance has been great the past year

  • Review 84 (2019-03-17 - Rating: 5)

    Love living here. The grounds are well maintained. Pretty quiet for the most part. Will renewing our lease this summer.

  • Review 85 (2021-01-15 - Rating: 5)

    Great apartment complex. I love the fact - A lot of people do not make use of the gym!!!! Usually can work out alone....especially great during the pandemic!!!!

  • Review 86 (2024-04-05 - Rating: 5)

    Shaunte was amazing and also helpfully. The my process was fast and smooth

  • Review 87 (2019-05-09 - Rating: 5)

    This is a great place to live! India is very professional and personable. The property is maintained very well. A reasonably quiet place to libe. I love it here!

  • Review 88 (2019-04-08 - Rating: 5)

    Love this place, great environment, and great staff! Its a quiet place to live if you have a quiet personality. The process is long but its worth the wait!

  • Review 89 (2021-01-18 - Rating: 5)

    The staff is EXTREMELY friendly, great customer service, and the complex is very quiet and kept clean. I am so happy that I made the decision to move my family over here!!

  • Review 90 (2022-07-17 - Rating: 5)

    My name is Lashasta Renee Moore And I went here to put a application in the a one bedroom apartment and everyone in the office was so kind and thoughtful and patient when I came in.THANK YOU GUYS SO MUCH

  • Review 91 (2019-12-22 - Rating: 5)

    Called in to get info on a 2bdrm and spoke to Tan the agent was so polite and knowledgeable explained everything to me about the property and what docs I need to apply answered all my questions to for my search.

  • Review 92 (2018-08-11 - Rating: 4)

    A new apartment complex. Really like the layout of the apartments. The place is clean and quiet even though there are many children is on the property.

  • Review 93 (2025-01-24 - Rating: 5)

    B.Brewer is one of the best

  • Review 94 (2021-08-30 - Rating: 5)

    Im currently looking for a place, Ms Renea is so helpful and resourceful. I havent even moved in yet and the staff is awesome already.

  • Review 95 (2024-12-21 - Rating: 5)

    Good activities for the community

  • Review 96 (2020-07-03 - Rating: 5)

    The assistant manager Tan is such a big help, she really goes above and beyond for the residents here! Would totally recommend The Veranda!

  • Review 97 (2019-12-15 - Rating: 5)

    Nice luxuries. Lovely pools and outdoor grilling area. Wonderful trails.

  • Review 98 (2024-09-27 - Rating: 5)

    Misty was very helpful

  • Review 99 (2023-05-31 - Rating: 5)

    I love all the office staff in The veranda theyre very helpful and knowledgeable

  • Review 100 (2020-07-01 - Rating: 5)

    Everyone in the office is extremely nice & helpful. I’ve lived here for two years and love it.

  • Review 101 (2018-02-01 - Rating: 5)

    I have no problem with this place they were really helpful and friendly they now how to explain everything is a new place of course take some time is a process but I highly recommend this place

  • Review 102 (2024-05-05 - Rating: 5)

    Nancy in maintenance is so kind and timely!

  • Review 103 (2024-12-21 - Rating: 5)

    Great

  • Review 104 (2024-11-04 - Rating: 5)

    They are like family

  • Review 105 (2025-02-03 - Rating: 5)

    Great service