The Oakley

Photo of The Oakley

Located in Houston, Texas

Address: 501 Green Oaks Ct, Arlington, TX 76006, United States

Phone: +1 817-904-9838

Rating: 3.2

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency
  • Apartment complex

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-26 - Rating: 5)

    The manager April and front staff Makenzie and another lady who I didn’t catch her name have all been so helpful, informative and quick to get us approved and into our unit. Looking forward to our move in and make the Oakley our new home. Seriously some of the best service I’ve had with an apartment in years!

  • Review 2 (2024-09-20 - Rating: 5)

    The apartments have been going under major renovations and work thanks to the new management and care of long time staff. April and Makenzie work long hours and pay attention to details and needs that make this community better. They are easy to approach, show care when listening to needs, and follow through on all requests no matter how small they are. Communities are defined by the people and this staff is creating a warm place for people to live in peace and happiness. Thank you!

  • Review 3 (2024-12-01 - Rating: 5)

    As of 12/1, Tomi (or Tomey I am sorry for mispronouncing his name) came to our apartment and diagnosed and successfully fixed our heater. I told him about what happened last time, and he messaged the previous maintenance guy who worked on the heater last time (same issue). HOWEVER, the previous guy denied ever working on the heater even though he touched it last…Tomi (or Tomey) cleaned up after him and redid everything. Thank you so much, and I respect him especially after the holidays on a cold Sunday morning.

  • Review 4 (2024-12-04 - Rating: 5)

    Tommy is a hard working, respectable maintenance man. He is always the one outside in the rain and cold picking up trash each morning. But does it with a smile on his face.

  • Review 5 (2024-11-27 - Rating: 5)

    Today is Thanksgiving Eve!I put in an order for maintenance because I messed up garbage disposal.Tomi came immediately to fix and now I can finish my thanksgiving. Thank you Tomi I really appreciate your prompt response.Shavonn R.

  • Review 6 (2025-01-15 - Rating: 5)

    I was trying to find a place to move into quickly, and Mackenzie helped me out! I received excellent customer service and was able to email at anytime or go in for help!

  • Review 7 (2024-10-24 - Rating: 5)

    The new maintenance guy is very hard working! I see this guy from the time I take my kid to school about 645am until 7-8pm and he is working every time and he is very helpful and nice!

  • Review 8 (2024-09-06 - Rating: 4)

    Great place to Stay , Very Quite and The Staff are very Prompt on getting things Done … I’m very Happy and Satisfied with this Apartment Complex …. The communication is 100 with Emails on what’s expected and What’s not !! Every Week we get that notice .. Keep up the Great Work .. Happy Tenant !!

  • Review 9 (2025-01-02 - Rating: 5)

    I have to give Mckenzie 5 stars for providing excellent customer service was very helpful. I called almost daily, he was very patientand answered all my questions and concerns.

  • Review 10 (2024-09-30 - Rating: 5)

    April Is the Best!! Very kind was willing to work with me. help me out a lot!! Make sure yall check out the oakley apartments and ask for April!!

  • Review 11 (2024-02-02 - Rating: 5)

    Mackenzie was AMAZING!!! He really went above and beyond for me! I paid a deposit before viewing the apartment so I got anxious to view even though it wasn’t ready. He kept me updated with everything he even sent me a video of my unit because I was anxious. He put all my anxiety to rest. I’m thankful for his patience with me I know I was a pain in the butt. Thank you Mackenzie and Oakley apartments 🥰

  • Review 12 (2019-10-05 - Rating: 4)

    I have been living at these Apts for 2 years and this will be my 3rd year because I renewed my lease. I have had so many issues with roaches and mice....mildew and mold... Leaks and all... Ever since the new management came everything is started to be much better. Alexis and Amy have been helping me and everything I tell them about they come right out and get it done. Amy even came out to my apt to walk it and see everything that needs to be done. Since then the roaches are leaving... My leaks are getting fixed... I am getting a new toilet installed. And they had contractors come out to fix all the holes and leaks in my ceiling. I am very pleased of this new management. I know things take time due to the lack of the managers before so if you give them a chance I know they will get it it done. They are the reason I did renew my lease. Thank you Amy and Alexis you ladies are amazing. And your customer service is what people need to feel good and secure in their living environment.

  • Review 13 (2024-11-03 - Rating: 5)

    Tomi was great and professional and really respectful and helpful also a great worker.

  • Review 14 (2019-05-03 - Rating: 5)

    My family n I moved in a week ago maintenance had to b called a few times however concerns have been addressed n taken care of other then that though so far so good. Lupe is very respectful patient n decent on customer service. Her n Varonica. They are sweet ladies. Head maintenance guy is a get it done type guy bc thats what he did got it done. Thanks you all for everything. Our neighbors are sweet too. My family and I loving our apartment.

  • Review 15 (2021-01-27 - Rating: 5)

    I had a great visit coming to Oakley. Ms. Stephens was very nice and she seemed genuinely concerned about my current living situation. She spent a lot of time trying to find the best living situation for me and my son and also was consistently thorough with her information. Will definitely be in touch.

  • Review 16 (2022-07-22 - Rating: 5)

    I just moved in a couple weeks ago and my move was nothing short of amazing. Mackenzie went above and beyond to make sure my move in was hassle free after expressing a bad experience I recently had with another apartment complex. I’m so thankful that he made sure my family and I were in a nice and clean apartment.

  • Review 17 (2020-11-06 - Rating: 5)

    I loved it! Highly recommend! George was extremely professional and answered all my questions and concerns before even asking! Made me and my boyfriend feel as if we were already a part of the community! The property was well maintained and clean and the staff was beyond amazing to us! I can’t wait until our current lease is up so we can move in to our new home! 😊

  • Review 18 (2019-04-30 - Rating: 4)

    Weve been living here almost a year now. Our lease is up the end of July but we will be renewing. Lupe is a great manager. She is sweet and understanding...I dont know what other people are talking about. Yes I have seen a few roaches but what older apartments dont have them. Dont forget that this complex is right next to the River Legacy Living Science Center and River Legacy Park...so yes there will be bugs and raccoons, opposums, birds, bats, owls, squirrels etc. A little nature doesnt hurt anybody. I LOVE being right next to all of it. Also, If you live on the 2nd floor of ANY OLDER complex in the state of Texas in the Summer...you can guarantee it will take more than just the ac to cool it down. Older complexes didnt insulate their attics at that time so yes it will be a bit hotter on the second floor. The only reason I gave 4 stars and not 5 is due to the maintenance. They are prompt but sometimes they do not finish the job the first day and usually have to come back the next day. Other than that we love this complex.

  • Review 19 (2021-01-27 - Rating: 5)

    I have looked at and visited with many properties in different parts of the DFW metroplex area in the last few months and I am so happy that I gave the Oakley a chance because it has truly given more than I had wanted. From the awesome tour with Mari and the way that she works by herself is amazing because he manages to answer calls, responds to emails and does not miss a beat! Mari handles everything in the most proffessional way but also she is very understanding . Mari and the maintenance crew are all so responsive and take care of business very quickly. I am so fortunate to be able to have Mari help us through some obstacles that I had from moving into the Oakley. She helped me sort out any details that I needed to, and literally made it possible for me to move here. If it was not for her, I would have had to look elsewhere. She was able to give me every possible detail on the apartments they had available I was looking at and took my concerns seriously. She listened to my certain criteria and budget and she stuck to it which is RARE to find. She also kept me updated daily and checked in often to see if I was still interested and onboard with the move in process. The unit has really given me more than I had wanted, from the finishes to the appliances and to the little touches they place in their units, the Oakley has everything figured out from efficiency to style in their units to cool vibe of the whole community. It is the cleanest place I have seen in an apartment complex. I have allergy issues and l absolutely love the wood flooring in their units and how clean this place is. This place offers a very nice, quiet and serene place which is great for anyone in my opinion.

  • Review 20 (2024-04-24 - Rating: 5)

    I just signed my lease and I’m so excited their leasing agent Mackenzie made it so easy with the move into my new apartment.

  • Review 21 (2020-06-04 - Rating: 5)

    Ive only lived here a short while but I am beyond pleased with my experience this far! The staff is friendly, efficient, quick and does everything in their power to make you feel at home in this community. The Oakley is clean, well-maintained, quiet, safe, and near everything I could possibly need. I am so glad to call Oakley Apartments my new home!

  • Review 22 (2020-06-05 - Rating: 5)

    Edith was amazing and took care of me as soon as I walked in the door! She was super nice and had a great attitude! The apartment was beautiful! I will definitely be leasing here once my lease is up!

  • Review 23 (2019-10-10 - Rating: 5)

    Alexis Is always a pleasant help. She keeps a beautiful smile on her face always kind. I love the professional attitude as well as the up keep of the office always smelling good.They are very active in the community because of there community Activities I’ve gotten to know my neighbors even better. Thank you guys keep up the good work Alexis

  • Review 24 (2020-10-29 - Rating: 5)

    Went in for a tour . I really love the apartment complex . It’s entirely clean from the inside of the apartment to the parking lots . Highly satisfied with the awesome staff . George did an outstanding job on making sure I was full of answers. Took all the time to show me the apartment throughly. The knowledge that was feed was more than enough to help me decide this will me my future residence . Thanks a lot Oakley apartments.

  • Review 25 (2021-01-22 - Rating: 5)

    Best experience ever! Edith has been the best with making us feel comfortable and always being a step ahead of us with any issues. They made our move stress free. I am very happy about moving into the community. I will definitely recommend it to others. Thank you to everyone!

  • Review 26 (2021-01-27 - Rating: 5)

    The staff at Oakley is phenomenal including Mari! She has the best customer service that I have ever seen and just by her energy I plan on leasing with her soon. If you’re looking to live in an environment where the leasing office is friendly and inviting, lease with Mari, she’s truly amazing.

  • Review 27 (2023-03-22 - Rating: 4)

    When I first moved in. It had a couple of problems. But its getting worked on. I had a issue and the front office lease manager Mackenzie and all the management were helpful and amazing .May God blessings be to you . Anetra C.

  • Review 28 (2023-04-30 - Rating: 5)

    Very fast and efficient during move in process. Mackenzie was helpful and accommodating. My unit was upgraded and clean, and my needs were met. Will recommend to a friend.

  • Review 29 (2020-11-07 - Rating: 5)

    I came In from Houston looking for a place to temporarily live while working remote and found y’all. I was treated with the upmost care and respect having come in from out of town to view your facility. Not only was I highly impressed with the floor plans and amenities, but overall was greatly impressed by how professional and informative your employee George Salgado was with this entire endeavor. This experience alone was worth the trip and will be making my mind up very soon. Thank you to all there for their professionalism and especially thank you to George Salgado for all the information and care that went into an exceptional tour.Thank you!

  • Review 30 (2022-07-22 - Rating: 5)

    The complex was absolutely lovely, and I have to say from the phone to the in person visit Mackenzie was so polite and thorough. I felt at home even before signing the lease truly a model agent.

  • Review 31 (2019-10-10 - Rating: 4)

    The renovations have included new insulated windows that were changed out with little or no inconvenience. Already see a difference including no outside noise and no drafts. My electric bill should see a drastic drop.

  • Review 32 (2021-01-22 - Rating: 5)

    I had the pleasure of receiving a tour from the property manager Edith 😊 She was extremely helpful in narrowing down the best options for me. I’m a first time renter and that itself comes with stress and nervousness however Edith made it all far too simple and easy. I can’t wait to move in! Thank you Edith!

  • Review 33 (2022-07-23 - Rating: 5)

    Went in to check rates and met the sweetest most knowledgeable leasing manager ever named Mackenzie he was awesome and knew the area as well as the property. I will surely be going back and also sending anyone who will listen back as well.

  • Review 34 (2019-07-09 - Rating: 5)

    Amy took care of me today! She was super helpful! It’s under new management, so I will definitely be coming back and leasing! The apartments are super spacious!

  • Review 35 (2021-01-27 - Rating: 5)

    Amari is such a great asset to this complex! She gave the best tour and had phenomenal customer service. In addition to this, the property is beautiful! Thanks to her I am planning to lease here in March.

  • Review 36 (2019-10-27 - Rating: 4)

    I’ve moved in month ago and the staff are really friendly and understanding. I won a 50inch Tv from a raffle drawing. What a surprise ! I like the renovations of the apartments it’s coming all together. It’s a great look..

  • Review 37 (2024-05-04 - Rating: 5)

    After visiting this property the leasing agent was very helpful by providing information of the apts that was available.

  • Review 38 (2020-11-07 - Rating: 5)

    The management staff here are very helpful and dedicated. George helped me choose the right aptFor me and My husband i absolutely loved how i felt welcomed as soon as i walked in. I would highly recommend to anyone who needs a great place to call home!

  • Review 39 (2021-12-05 - Rating: 4)

    The support I received from Ms. Meyomi Woods was great, thorough and timely and my issue was addressed with a single interaction. I was very pleased . Great job!

  • Review 40 (2019-10-10 - Rating: 5)

    This apartment complex is very nice. The front office staff wonderful. They are very professional and friendly and respond to questions and general issues in a timely fashion. I would recommended this apartment complex to friends and family.

  • Review 41 (2023-05-25 - Rating: 5)

    I love the property. Full upgrade u it in the perfect location. Mackenzie was great 😊 n making the process run very smooth!!

  • Review 42 (2022-07-22 - Rating: 5)

    I was looking to locate and I got shown a beautiful apartment! Kenzie was super nice and answered all the questions I had! This is definitely an option when I make that move! Thank you Kenzie!

  • Review 43 (2020-06-06 - Rating: 5)

    So I moved here from Austin and was so happy about how easy of a move I had thanks to Edith. I loved my apartment! It’s super cozy and cute!

  • Review 44 (2015-11-17 - Rating: 5)

    Because I love it because my grandma lives there and she told me its very great and I bend over there and plus now shes closer to me and I just like it because they have good comfortable floors and couches you know its nice you should really know that dont listen to any bad reviews trust me Ive been there

  • Review 45 (2024-10-22 - Rating: 5)

    Tommy is the best maintenance guy around

  • Review 46 (2020-10-29 - Rating: 5)

    While staying with my best friend she pointed out that there’s new renovations. My best friend just moved here and she is in loves it. I love here too ☺️.

  • Review 47 (2023-10-21 - Rating: 5)

    The Oakley is a beautiful community. Betty and her team are wonderful to work with.

  • Review 48 (2020-06-04 - Rating: 5)

    The Oakley apartment complex is very nice and the remodeling/renovations look so good. The office staff is very welcoming and professional, I would definitely recommend!

  • Review 49 (2022-07-22 - Rating: 5)

    The customer service the leasing manger Mackenzie Linzy gave was amazing ! Great energy explained everything I needed to know.

  • Review 50 (2020-10-28 - Rating: 5)

    My friend lives at this apartments. I love the renovations. I enjoyed staying with her during this past weekend.

  • Review 51 (2020-06-05 - Rating: 5)

    The office staff is great. It’s under new management and Edith does a great job in taking care of the problems I was having with my unit.

  • Review 52 (2021-01-22 - Rating: 5)

    Beautiful property!! Inside and out ! The property manager is awesome and she works with you on giving you what you need ! Highly recommend!

  • Review 53 (2019-10-10 - Rating: 5)

    I RECOMMEND THESE APARTMENTS TO EVERYONE THEY ARE VERY GENEROUS PEOPLE / MANGERS , OWNERS , MAINTENANCE ETC. OMG I COULD WRITE A SUMMARY ABOUT THE HOW THESE APARTMENTS FEELS GREAT AS A HOME VERY GREAT ENVIRONMENT FOR YOUR CHILDREN AMY AN ALEXIS ARE VERY WONDERFUL AN OUTSTANDING GREAT CUSTOMER SERVICE VERY CARING I COULD GO ON AN ON BUT YES THESE ARE DEFINITELY THE APARTMENTS U WANNA MOVE IN😍💜

  • Review 54 (2020-11-06 - Rating: 5)

    It was a good 2 years. From management to George the new hire he helped a lot. I would recommend 100 percent.

  • Review 55 (2021-01-22 - Rating: 5)

    Property looks a lot better with the new manager Edith. I highly recommend this place if you’re looking for something to call home.

  • Review 56 (2021-01-22 - Rating: 5)

    Such a beautiful property , no problems when I stayed here, and wonderful staff. Definitely recommend 10/10

  • Review 57 (2021-12-04 - Rating: 5)

    New management is much better the girls in the office are great thank you Mey and Liliana :)

  • Review 58 (2020-05-01 - Rating: 5)

    All I have to say is Noren, was a great help in helping me find the right apartment. Very consistent

  • Review 59 (2022-07-26 - Rating: 5)

    Mackencie was a big help very nice knowledgeable and great customer service thank you!!

  • Review 60 (2020-06-04 - Rating: 5)

    I love the new manager she had a great customer services.

  • Review 61 (2019-09-06 - Rating: 5)

    Since take over the front office and maintenance team have done a great job!

  • Review 62 (2021-01-22 - Rating: 5)

    All I can say I had a great experience. Shoutout to Edith!!

  • Review 63 (2021-01-22 - Rating: 5)

    Love the newly renovated apartment and the staff are friendly & inviting!

  • Review 64 (2023-08-18 - Rating: 5)

    Picked up my daughter from a friends apartment

  • Review 65 (2020-10-29 - Rating: 5)

    George is awesome!!! Good property to live.

  • Review 66 (2021-01-12 - Rating: 5)

    Love the newly remodeled apartments!

  • Review 67 (2014-02-07 - Rating: 5)

    Has a new management that is great and caring.

  • Review 68 (2024-07-28 - Rating: 5)

    Great place

  • Review 69 (2025-03-05 - Rating: 5)

    Always pleased to speak to Mackenzie, very informative and helpful. Thanks!

  • Review 70 (2025-03-04 - Rating: 5)

    We’ll maintain, the staff is helpful, and the atmosphere is great.

  • Review 71 (2025-03-04 - Rating: 5)

    I absolutely love this community! From the friendly and welcoming neighbors to the well maintained amenities everything about living here has been a wonderful experience. The management team is always attentive and responsive ensuring the residents feel comfortable and taking care of. It’s a great place to call home and I couldn’t be happier with my decision to live here. Highly recommend!

  • Review 72 (2021-01-22 - Rating: 5)

    I loved this super nice and pleasant property! Definitely recommended. Perfect location! Thanks for the good assistance!