The Legend
Located in Houston, Texas
Address: 8797 Marbach Rd, San Antonio, TX 78227, United States
Phone: +1 726-600-7655
Rating: 3.8
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Dogs allowed
Categories
- Apartment rental agency
- Apartment building
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-17 - Rating: 5)
Keisha Derwin and James are amazing. We drove all the way from Maryland and me and my family were exhausted and had an issue that we needed for solving and the management team took care of us immediately. I am very pleased with the customer service and being the fact that I’ve been in sales for over 20 years. Customer service is very big on my list and they crossed every T and dotted every i. I would highly recommend this apartment complex, and the management staff to anyone making or looking for an easy transition to Texas life. Aloha!!!! -
Review 2 (2024-02-29 - Rating: 5)
I visited for information on 2 bedroom apartments, I was welcomed in by Mervin who was super friendly and passionate about the property. He gave me a tour of the property and the 2BR which he explained were recently renovated which are very nice!I’ve been shopping around and Mervin was by far the friendliest agent that I’ve come across. He provided me all options and made me feel confident that this will be my next apartment which is in a few months as my plans have shifted. he’s also great at checking in and letting me know current promotions.Mervin is an asset to this complex.Thanks!-Robert -
Review 3 (2025-02-06 - Rating: 5)
I was really impressed with the level of service I received from Violet. I had a great experience! Violet showed me all of the amenities and gracefully walked me through a tour. She was very responsive and helpful, and professional. I would definitely recommend this apartment to others! -
Review 4 (2024-12-04 - Rating: 5)
I recently toured The Legend Apartments and was so impressed with both the property and the exceptional service provided by Violet Booth. Violet was extremely friendly, knowledgeable, and took the time to walk me through all the amenities and answer my questions. The apartments themselves are stunning, with modern features and a welcoming atmosphere. Though I haven’t moved in yet, I’m confident The Legend will be a great place to call home, and I truly appreciate Violet’s professionalism throughout the process. -
Review 5 (2024-10-17 - Rating: 5)
Needed a 3 month lease on short notice. Marvin was great!He was able to get an apartment cleaned up and ready to go for me to move in in one day. Its not the nicest area of town, but the traffic isnt near as bad as some areas I was looking. The renovations are really nice and its been quiet with polite neighbors. -
Review 6 (2024-12-04 - Rating: 5)
I’ve had a great experience at The Legend Apartments! The staff is always friendly and helpful, and the community feels safe and welcoming. Special shoutout to Violet Booth for going above and beyond to ensure everything runs smoothly she’s incredibly attentive and always quick to address any concerns. Highly recommend living here! -
Review 7 (2024-12-03 - Rating: 5)
Casey is the sweetest and most helpful. He is Always hands on and has the answers to any questions I may have! He is so passionate about his community and making sure residents are receiving 5 star customer service! Thank you Casey for all you do your hard work does not go unnoticed! -
Review 8 (2024-12-04 - Rating: 5)
My stay at the legend has been super great it was a very welcoming community, and the leasing agent that helped me Violet Booth was always so kind and helpful. I will be recommending this property to my friends and family. -
Review 9 (2024-09-06 - Rating: 4)
Just spent the last two years at The Legend! Great starter apartments, biggest negative is for sure the parking! Biggest positive was the location! Being right beside H‑E‑B was the greatest convenience. The staff was great, never had an issue. Mervin was the greatest. They’ll definitely take care of you -
Review 10 (2024-09-19 - Rating: 5)
Mrs.Kesia Mitchell is amazing ! Her customer service skills are outstanding and makes you feel like you truly at home. Every question I had she answered respectfully and it gave me comfort when looking at an apartment at the Legend. Any needs you have she’ll take care of you. -
Review 11 (2023-08-24 - Rating: 5)
Mervin has been such a great help!All this process was so much easier because of his high expertise and excellent customer service.Also, I’m so excited to move to my beautiful new apartment at The Legend 🤩✨💫 -
Review 12 (2024-07-27 - Rating: 5)
I highly recommend this place. 👌🏻 I recommend to speak to Mervin he was awesome and very helpful. He helped me get into the perfect apartment that fitted my needs. He went above and beyond to make sure I was taken care of and answered all my questions. I honestly highly recommend to speak to him and he will make sure you are taken care of. 🩷 I promise you! You will not regret it! Thank youu Mervin you are the most friendly and passionate leasing agent I have ever met! 😊 -
Review 13 (2024-12-23 - Rating: 5)
I really appreciate how kind yall are to my mother who lives there, shes a senior citizen. Your service to her needs have been excellent and I truly thank you all👍👍👍👍 -
Review 14 (2024-12-14 - Rating: 5)
Did a tour of the community today and had a great experience! The customer service was beyond amazing, and Mervin had great personality and was very welcoming! Definitely praying that my family and I have The Legend as our next home😊 -
Review 15 (2024-08-15 - Rating: 5)
I greatly couldnt thank Mervin Hayner enough for the assistance on my new move in, he is the man you want to visit for a great tour that is very detailed with great points of interest & he walks you through the application process with a great deal of patience. He is very explanatory in making sure the move goes smoothly in a timely manner. Thank you Mervin. -
Review 16 (2024-12-03 - Rating: 5)
The Community and staff are amazing and professional. Casey us awesome! Hes been so helpful and nice. I definitely recommend this Community. -
Review 17 (2025-01-03 - Rating: 5)
Mervin was absolutely great, he made the process of moving in so fast and easy. The rest of the staff is great as well. -
Review 18 (2024-08-03 - Rating: 5)
Mervin, has been a great host , he makes the move in super easy and is very helpful with any issues that anyone may have. He has provided me with the most simplest transition for the move in. I’m very thankful for his help. Hopefully I can call the legend my home for years to come,🙏 -
Review 19 (2024-08-15 - Rating: 5)
I stopped in for a walk-in tour at The Legend premiere Apartments and it was wonderful! Mervin Hayner helped me and was very patient with the multitude of questions I had! He did an excellent job at explaining everything in depth and helped to make the atmosphere a very welcoming one 😁 -
Review 20 (2024-09-19 - Rating: 5)
Im not much on words.The Legend management is a Godsend. I was down on my luck and needed a place to live. Ms. Kesia and her team made that happen and is very Responsive. Took care of all my needs.Ps. Absolutely loved their energy. The last 2 months has been amazing.Thank you so much guys! -
Review 21 (2024-09-19 - Rating: 5)
I went to the property since it’s in the area I was interested in. Kesia and the staff is so welcoming as soon as I walked in. I got a tour right away to see a few apartments.This is just what I need, nice clean and affordable. I’m excited for my new journey. -
Review 22 (2024-09-19 - Rating: 5)
This is such a great property, I was shocked on how clean and neat everything was they walked me the the units and made it such a fun experience i will definitely be staying here for a while , and the property manager Kisha was such a breath of fresh air she really made me want to stay forever -
Review 23 (2024-09-19 - Rating: 5)
I had the best experience when I stopped by and a young lady by the name of Keshia she was very helpful friendly and most of all very professional. You have a great asset to your company and property -
Review 24 (2024-12-12 - Rating: 5)
Really nice place and i have been here in 2012 i love the place also Mr.Mervin he is a really good guy and helpful. Wish him keeping the good work 👍👍👍 -
Review 25 (2024-12-10 - Rating: 5)
I cant thank the handsome guyMr. MERVIN HAYNER who give us a real hospitality and show us the real kindness while make a first step to rent my my apartment in The legend. -
Review 26 (2024-02-23 - Rating: 5)
This is my first time renting an apartment and Mervin was so helpful and patient with all my questions. He gave us a tour and explained how all the amenities worked like mail room and how to submit a maintenance request when needed. All my maintenance requests have been fulfilled in a timely manner. Trevor has also been super helpful with all my concerns and questions every time I call. They all are super friendly and helpful when you need them. -
Review 27 (2024-05-24 - Rating: 5)
I recently reached out to The Legend to inquire about availability for my upcoming move back to San Antonio from Dallas TX. I was beyond fortunate to be contacted by Mervin! He was extremely pleasant and eager to help. He set me up with a tour of the property, and when it was brought to his attention that I was still in Dallas and couldn’t come in person he offered me a virtual tour over a video call. I reached out several times with various questions that were all answered with a smile. I’m beyond excited to be coming back to San Antonio and truly thankful Mervin was my leasing agent. The customer service and attention to detail was impeccable! Thanks for making this part of my transition effortless. -
Review 28 (2024-08-16 - Rating: 5)
Mervin was such a great help through out my whole moving process, very friendly , did a great job on explaining everything I needed to know! Casey also was also a great help whenever I needed it! -
Review 29 (2024-05-05 - Rating: 5)
I dont know how anyone can give lower than a 5 star. The way they handled our lease, documents and apartment were and still are, very professional. They definitely work very hard! Mervin Hayner handled our lease with precision, prompness and he is the sweetest person! He gave me everything I asked for and we are still waiting on a deal for a ring doorbell or rent discount. I cant wait for future offers and opportunity. The other agents were also very attentive and multi tasking in everything. I never seen an office so calm, collected and busy. With the time to attend to multile guests, as they wait for something with another.The whole experience was absolutely beautiful! Thank you for my Home! You make dreams come true! Much love Iris🥰 -
Review 30 (2024-02-22 - Rating: 5)
I absolutely love living here! The staff at the complex are top-notch, Mervin Hayner is who helped us throughout the whole process and still to this day is always there when we need him! theyre always friendly, responsive, and truly go above and beyond to make sure residents are happy and comfortable. Plus, theres always something fun going on because they organize the best events that bring everyone together. Its not just an apartment, its a community, thanks to the amazing people who run it. -
Review 31 (2024-09-06 - Rating: 5)
Amazing staff! They’re very knowledgeable and attentive. It’s a community that’s well taken care of. I definitely recommend making this your NEW HOME!Ask for Mervin Hayner! -
Review 32 (2024-02-28 - Rating: 5)
Just moved in about 3 weeks ago. Loving it so far. Mervin definitely was a big reason we decided to choose the Legend. He was super passionate about the place and really went through not just about the present but also the past of the Legend and how it’s changed. Really had a super positive attitude. -
Review 33 (2023-08-30 - Rating: 5)
I am not the type to write a review but we absolutely LOVE these apartments! Staff is amazing! Especially Mervin, he was the BEST! He answered ALL of my questions (there was a lot lol), he was very informative and communicative. Mervin got us into the perfect home that was the right size and made sure we got the best deal and price on such short notice. The process was so smooth and easy and Mervin walked us through every step and helped us in ANY possible way he could. The apartments are beautiful and very updated, we couldn’t ask for more! Thank you Mervin and ALL of the staff at the legend! We look forward to the legend being our home for a very long time! -
Review 34 (2023-09-30 - Rating: 5)
We were looking for a temporary place to move into before we find a house in the near future and we were greeted/ helped by Trevor. He was so helpful in showing us the newly renovated apartment units. He helped us determine which would be a good fit for us and the prices as well as the many resources to use while living here to pay for rent and the amenities they offer. Trevor is so cool and down to earth Im so glad he made our move in process easy. We ended up getting our 2 bedroom 2 bath 1st floor we wanted for our family and kids. Thank you so much for your help Trevor and we look forward to the year or so being here and using all these apartments have to offer. 🙌💞 -
Review 35 (2024-03-25 - Rating: 5)
Mervin did an amazing job at helping us get into our apartment, hassle free. Any questions I had was answered and explained. Everyone in office was very nice and very welcoming! Apartments are very nice. Thank you Mervin! -
Review 36 (2024-09-19 - Rating: 5)
This property is beautiful, the staff is great and will answer all of your questions. The property manager was very welcoming, I’m hoping I get in here soon ! -
Review 37 (2024-02-16 - Rating: 5)
Shout out to Mervin, he was very sweet and kind throughout my whole move-I’m process. He helped my sister and I move in faster than I could imagine. He explained everything to the T and made sure I didn’t rush anything that I did not want to do. I recommend Mervin for assistance!! -
Review 38 (2024-01-13 - Rating: 5)
Just applied today… Lucy was so helpful and her customer service delivery was amazing! She answer all of my questions and gave me a tour. From what I notice around the complex it’s clean and quiet. I hope I have a good experience with my staying in here as I did with the management. I would definitely recommend these apartments ! -
Review 39 (2024-09-19 - Rating: 5)
I had a great experience with this business! The customer service was excellent—friendly, attentive, and quick to resolve my concerns. Highly recommend! -
Review 40 (2024-02-23 - Rating: 5)
Would like to thank Lucy for helping me with renewing my lease. There were some questions I had and throughout the process she was super nice and helpful. Its always nice to be greeted with a smile when you walk into the leasing office and she did. 😀 -
Review 41 (2023-12-20 - Rating: 5)
This has been the best experience in renting an apartment Ive ever had. Trevor was the best. He went over and above to help me get into the apartment. He took the time to explain and show me how everything worked and all the apps to help make my living experience in this community the best ever. I highly recommend Trevor and The Legend Apartments!! Way to go guys!! -
Review 42 (2024-09-19 - Rating: 5)
Rachel is a great tour guide gave me all the information i needed when i did a tour through the complex and apartment and she’s sweet and funny ! -
Review 43 (2023-10-20 - Rating: 5)
I wanted to share my experience with The Legend. I came tour and the first thing was how friendly and inviting the whole office people were, everyone came out and asked how I was and if I liked the apartment. Lucy was so kind and patient but the one thing that really just made me fall in love with the apartment was the Manager Jessica. I had my kids with me and the process takes awhile kids dont like to sit still. The manager Jessica came out of her office grabbed some goldfish and juice and asked if the kids could have them, she then turned on cartoons in the other room and they were so happy. Ive never felt more welcomed then I did right at that moment. I knew this was the place for me. I watched how she talked to her staff and the whole environment was nothing like the other places I had been to. If you are wanting to live in a place that really cares and makes you feel welcomed, loved and excited to have you COME MOVE IN HERE! They are so amazing you wont find better -
Review 44 (2024-05-09 - Rating: 5)
Sarah, the community manager is wonderful, helpful, and professional. She will go to any lengths to help work with you in any way possible. Great costumer service & beautiful community. I highly recommend to anyone! -
Review 45 (2023-08-30 - Rating: 5)
I have lived here for almost two months now.So far, life in this apartment has been great.My experience working with Mervin, specifically, has been excellent.Mervin took the time to explain everything thoroughly during my tour and through the application process.After I submitted my application, I became dismayed thinking I would not be approved because my gross pay was maybe 20 dollars shy of meeting the 3x income requirement. Mervin reached out to me personally to let me know that I did in fact qualify, and was approved.He listened to my only specifications for an apartment; I needed a two bedroom on the floor level (I have kids, they have noisy feet!) and found one that had a couple of months wait, which was perfect for me.Upon move in, Mervin reiterated that he is available for any questions or concerns. Since then, I have e-mailed him with any questions or anything that has come up, and he always responds quicker than I expect.Are the fees a little high at this community? Yes.Are there some systematic kinks to work out? Sometimes.But the management has proven to me (so far!) that they value my input and any of my complaints or worries.I will try to update my review at the 6 month mark of living here.But as for now, I highly recommend this apartment community, especially given the location. -
Review 46 (2024-02-15 - Rating: 5)
Went to see about apartment and they staff was very helpful I ended signing lease. Most helpful was Mervin, he was knowledgeable and friendly. He helped through the process of application and took time to explain the process. He was able to answer all my questions. -
Review 47 (2024-02-17 - Rating: 5)
Excellent and friendly customer service. My family and I toured the apartment home and rental. I had a list of questions and I didn’t have to ask anything on my list, Mervin went over everything before I even had to ask anything! I recommend you come out and ask for him. -
Review 48 (2024-04-01 - Rating: 5)
Just moved in and I absolutely love it! The staff are all very helpful and kind. My apartment is spacious and beautiful. Would highly recommend The Legend to anyone looking for a clean and comfortable place to call home. -
Review 49 (2024-02-22 - Rating: 5)
The Legend is awesome. They are always holding events at the office for residents. Mervin Hayner facilitated the entire application process for us. He was great! Definitely love the team here and the community. -
Review 50 (2023-05-09 - Rating: 5)
Trevor was the person who assisted me while I was looking for a new place to live. Trevor went above and beyond for me, he answered the 50 questions I had for him without hesitation. Trevor reviewed all the amenities with me and also took me on a tour of the property and was able to let me view one of the units. I had the best experience with Trevor, he was very knowledgeable and welcoming. If you’re looking into getting a place here, I definitely recommend getting with Trevor as he has great customer service and expertise. -
Review 51 (2023-06-24 - Rating: 5)
The absolute best leasing officers are Mervin and Trevor. They answer calls quick and ensure to email back within a couple of days. They get things done be it with service requests or any rent questions. Way to go gents! Keep up the good word! I would recommend the legend apartments because of great people like the both of you -
Review 52 (2024-08-14 - Rating: 5)
Mervin was great, everything was very easy and fast, did everything online . He explained everything in great details and I couldnt be more impressed with his customer service. -
Review 53 (2024-06-11 - Rating: 5)
I have been through a lot of renters with the polo club /Legends And I must say if you ever want anything done and very good service to you You have to go with Trevor that is the guy to look for when you rent an apartment from the legends trust me!! -
Review 54 (2024-05-09 - Rating: 5)
I decided to renew my lease and of course Mervin was very helpful, as always. He answered all my questions and concerns. The Legend apt. Has recently made more upgrades and it has not gone unnoticed. I suggest taking a look and speaking with Mervin. Im sure he would be a great help in making the decision to move here. -
Review 55 (2024-07-01 - Rating: 5)
Trevor in the leasing office has been extremely helpful and patient throughout the move in process. The property is well taken care of and apartments remodeled. -
Review 56 (2024-02-03 - Rating: 4)
Lucy made our move-in so easy! She answered all my questions and helped with minor hurdles. Casey (sorry if I spelled that wrong) also has been so helpful. The property is clean and my neighbors are friendly! -
Review 57 (2024-09-19 - Rating: 5)
Great place to live. Maintenance staff is ver attentive and the office staff is extremely caring!!! -
Review 58 (2024-02-10 - Rating: 5)
Trevor is the best, he is so very helpful and always knows the answer to my questions! The new legend staff has really made an effort to make sure the property is perfect!! I love living here -
Review 59 (2021-06-15 - Rating: 5)
I have lived here for a year now so heres my review of the property, management, and the apartment itself. The beginning for the apartment was rocky, I had to call maintenance for the shower, the AC and dishwasher. They came quick though. Everything got done within a week. After that, everythings been great and I havent had anymore problems inside my apartment. Management has always been super awesome and helpful. I have got to talk to all of them at least once. Robert is the one that helped me with my lease and anything else Ive ever needed help with so hes the coolest one in my book. As for the property, they do well to empty out the trash and recycling before it gets out of the dumpster. Sometimes it does overflow but they cant control how much people throw out. As for around, Ive walked around a few times and there is some very light trash sometimes but nothing to make you think you are living is a dump. As for the amenities, the pool is always clean from what Ive seen. I personally havent used it. The gym however I have used. Its a little small so there isnt too much and some of the equipment is a little wonky but its there. If thats a big thing for you well there ya go. As for the people that live here, everyone I have interacted with was very kind. I even had a package sent to the wrong door and they returned it to me unopened. I did have some downstairs neighbors that would just send random complaints to me like dog poop on the patio (which I dont own a dog and Im on the third floor) but they moved out so its all good again. Overall, great place and great people for a great price. I do recommend that if you have joint problems to live on the first floor as there are no elevators. Hope my review helps.Edit: For an update after the snowstorm on how they handled it, they handled it well. They sent emails and texts constantly instructing what to do to get the best out of the situation and informed us of resources around us with contact info. They also have been working hard to fix everything that the storm may have broke. They do inform you about 3-4 days in advance before doing repairs. Overall, they handled it very professionally and am still very happy living here. -
Review 60 (2024-04-30 - Rating: 5)
Im glad I got assisted by mervin! From beginning to end of closing my lease was smooth. He provided me with any assistance and answered to any questions or concerns I might of have. -
Review 61 (2024-09-20 - Rating: 5)
The property manager is amazing and sweet. Always helpful and attentive when needed. Thank you! -
Review 62 (2024-02-15 - Rating: 5)
With Jessica and Mervin definitely being a big help with our move in and transition to a new home was amazing. Never have I ever felt so welcome in any apartment I’ve moved to until I moved here. -
Review 63 (2021-11-30 - Rating: 5)
I have been living at these apartments for about a week and I absolutely Love them! And Mervin is so awesome and was very helpful with my whole process and keeping me updated about openings. He is so nice and always has a smile on his face. I highly recommend these apartments! They are really nice and feels what a home should feel like. -
Review 64 (2024-02-23 - Rating: 5)
I really want to thank ms. Lucia Sanchez for taking the time and to answer all my questions. Thank you for your professionalism and attention to detail. I wish all my prior experiences with other apartment staff was as professional as you are. Thank you again and you will be seeing me again soon to sign my lease agreement with you. -
Review 65 (2024-02-24 - Rating: 5)
Mervin was so awesome with our move in process! We are so excited for our new start. Very excited I met him to help us get where we are now. -
Review 66 (2021-10-22 - Rating: 5)
I love this apartment already I’ve lived her for a short time but everything here is so lovely and the staff all of them are absolutely spectacular. Especially Lisa she is a super sweet kindhearted woman. Who helped me every step of the way when I was signing my lease I couldn’t be more happier with my apartment. So thank you Polo Club staff for making my stay so far the best! -
Review 67 (2023-05-05 - Rating: 4)
They upped their rent since I’ve lived here and management changed. Which was a little much for the space. Lol other than that it’s decent for what you get, plus the little updates they’ve done! Maintenance has been attentive. Leasing staff, Trevor and Mervin are always a big help and super attentive as well! -
Review 68 (2024-09-19 - Rating: 5)
Kesia is THE LEGEND. Customer service is top tier & makes you feel right at home! -
Review 69 (2024-02-23 - Rating: 5)
I went to view a two bedroom and Trevor was so helpful and knowledgeable from the moment i got there till I left. He answered every question and was so nice! He has me really thinking about getting an apartment here! -
Review 70 (2023-07-19 - Rating: 5)
Mervin has been so helpful this whole process. He’s been attentive (which is huge because I require a lot of attention) but also his response time is incredible. He’s been consistently considerate, knowledgeable and helpful in every way possible. He’s definitely a factor in why I chose this place over others. -
Review 71 (2022-09-15 - Rating: 4)
Living here for about 2 years … they just got new management and 5Stars for them. They are trying to make the apt a better place and it’s looking great so far.. and if you need any type of maintenance they are ON IT . I didn’t rate 5 stars because at night we can NEVER find parking . The parking lot is always full and we have to walk with our younger children from a far away parking space. It’s annoying, overall, they added some new stuff in our apt since living here and we like it -
Review 72 (2019-08-07 - Rating: 4)
It’s a nice place to stay they fix things when you put in a request and they let you know when they are coming if you want and they leave a note if you not there letting you know they fixed the issue. The apartment is big enough and has plenty of closet & cabinet space. Overall I liked staying there but didn’t like being on a 3rd floor apartment & having to walk up all those stairs with bags or furniture moving out was crazy hard work. But there was a cabinet bug problem I had to keep my flour products in the fridge never could figure out how to get rid of them. No more issues since I moved. -
Review 73 (2021-12-10 - Rating: 4)
I recently just moved out of Polo Club and overall I had a good experience in my 1 year there. The apartments are clean and well maintained, and if there are any issues maintenance will handle it in a timely manner. For the price you pay, you really can’t beat it for the same level of quality. The only thing I did not enjoy was the location of these apartments. Marbach is not the best neighborhood and it is part of the reason I moved elsewhere. The community inside the gates however is nice and I was lucky to have such kind neighbors. Polo Club was my first apartment in San Antonio, and overall my experience here was pleasant. -
Review 74 (2019-05-01 - Rating: 5)
I have lived here for a year and 7 months. I decided to move to another apartment closer to my work, but had the most traumatic experience in doing so. The new apartment was so unkempt and not in good living condition. At the last minute, I decided to move back here into Polo Club and just wait for a larger apartment. The staff was so friendly about me having to cancel my move out notice. I honestly don’t know why I even tried moving from here. They really do take very good care of their residents. They have extremely fast maintenance repair calls when needed, as well as a follow up phone call to make sure everything was indeed fixed! They have even come and just simply replaced light bulbs when I didn’t know how to change them on that particular fixture, and he even brought an AC filter to change just in case! They come and steam clean the carpet every time you renew your lease, which is so helpful when you are a single mom of all boys! They provide nice holiday incentives to encourage people to decorate their balconies, which I enjoy seeing! The pool is very well maintained as well. The people in the office are ALWAYS so polite and smiling. As far as the bad reviews, yes there can be trash at times, but that is not even their responsibility, and you will have that just about anywhere! They do a good job of requiring cleanliness outside our apartments, but ultimately it’s up to us to be good tenants as well and keep our area clean. This is no fault of management. There are times I can hear the neighbors next door, but this is an apartment complex, not a house. Some noise is to expected, and it’s not intolerable.Since returning back to Polo Club, my teenage boys have told me they are so happy to be back home, because the other one just never felt like home. I totally agree!! I highly recommend this place, and hope this review is found helpful! -
Review 75 (2020-10-28 - Rating: 5)
Weve lived here for a little over 2 years and plan to stick around for a while. I think our rent is priced pretty well. The handful of times weve requested maintenance it was for simple fixes that were taken care of quickly. Office staff has always been polite and responded quickly to any questions weve had. Security currently patrols at night. -
Review 76 (2022-05-30 - Rating: 5)
Ive officially been approved and am just waiting to move in. I got to work with Kaylee who really did make the process feel seemless and easy. It was my first time applying alone so of course I was nervous and had tons of questions, she was there to answer them and was quick to respond as well. Overall a very pleasant experience. -
Review 77 (2024-09-19 - Rating: 5)
Finally great customer service A+, and new manager is amazing. This place feels like home. -
Review 78 (2022-10-04 - Rating: 5)
Recently moved out of formerly known as Polo Club ( Known as The Legend) Maintenance is prompt and professional. The Managing Team on behalf of Legend has been amazing with the moving out process and highly communicative, I did not expect such a good experience upon leaving or much less receiving my refund back from originally moving in 2015, I never experienced a break in, just irritating noisy neighbor that blasted his music through the walls and speakers. But outside of that, the safest most respectable place you will reside on Marbach. They really do seem to care, just treat them with respect and they will do the same. -
Review 79 (2024-08-17 - Rating: 5)
Mervin has been the best throughout the experience. I feel very welcome. -
Review 80 (2023-07-06 - Rating: 5)
Everyone knows Marbach rd is a rough area to live by but one of the staff really stood out chasing a trespasser off the property. Trevor is a brave young man . I really do appreciate him. Thank you. -
Review 81 (2024-04-26 - Rating: 5)
I love this community! The amenities are amazing and the apartments are even better! The best part of the community is the staff though! They are the best! -
Review 82 (2024-02-23 - Rating: 5)
If you need help looking at apartments ask for Trevor. He was able to answer every question I had with no hesitation. He’s one of the best, he’ll find you exactly what you’re looking for! -
Review 83 (2024-09-21 - Rating: 5)
So far so good. Everyone in the office is friendly and helpful! -
Review 84 (2021-12-18 - Rating: 5)
My brother was moving from out of town and needed a place asap as he just got full custody of his kids. I found these theyre affordable, clean, spacy. Mervin was awesome in talking to me and emailing my brother to get him in a unit! Move in is the 28th this month and I want to thank Mervin for making this move incredibly easy for my brother and his kids! -
Review 85 (2019-06-16 - Rating: 5)
It is very well kept by a dedicated staff of maintenance personnel! The front office personnel are quick and efficient! I placed a maint request and it was handled promptly! Mechanical issues with the gates are fixed promptly. The fact that they have an active courtesy officer is a plus ! The pool area is beautiful and well kept ! -
Review 86 (2024-12-12 - Rating: 5)
Marvin Hayner is..The greatest of all the time -
Review 87 (2024-01-31 - Rating: 5)
I appreciate your time to speak with me. I can see you are dedicated and professional about your job. Thank you Mervin, you answered all my questions. And you have an amazing happy personality. -
Review 88 (2020-10-28 - Rating: 5)
The community is so nice & had Exactly what we were looking for! The staff Is really helpful & you can tell they really care about their residence. I had A very pleasant experience with Janell, She answered all my questions & Helped us find a perfect unit For my roommate and I. Thank so very much ! -
Review 89 (2024-06-11 - Rating: 5)
I moved in about a month ago and Mervin Sarah have helped so much they made us feel welcomed very friendly 🙂 -
Review 90 (2019-04-18 - Rating: 5)
Dont know what to say about previous reviews. I will say the year I spent at Polo Club was great. The office staff was very responsive to any concerns, their maintenance staff was also top notch and fast to respond to any requests. As a whole Id recommend Polo Club to anyone. We communicated directly to our neighbors and established rapport which gave all of us added peace, security and friendships. I will admit that yes, their were car break ins and some theft, but the majority of responsibility rests on the owners and how well they adjust their own security to living in an apartment environment thats close by to shopping and major traffic routes. Regarding trash, yep theirs been many times I saw trash, but its the dwellers who dont use the receptacles properly. It seems a lot of times they throw items that should be brought to a landfill, and leave it to the maintenance people to pick up and correct daily. Thats not Managements, or Maintenance or Grounds keepers faults. Its the faults of some of the individuals residing there. We kept our home immaculate there, and had zero bugs of any kind (even when moving in). If your a loud family, expect to be notified. Thats straight, simple and expected. If you smoke in the apartments or burn incense, expect a ionization bill upon move out. We received our move out checklist and accomplished everything on the list which makes turnaround for staff easier. And YES, its the residence job to make sure its clean upon moveout. Regarding any damage of items, well we werent perfect but they were honest with their assessment and we have no complaints at all (some things break). So while my review is stellar, its because we as renters, were aware of OUR responsibilities, and didnt relay on anyone else to do what we were supposed to be doing in the first place. In ending, Great Management, Great Staff all around. -
Review 91 (2021-09-02 - Rating: 4)
Is a comfort and well maintained Apartment complex, you will find they maintain theyre standards with the upkeep on various landscaping, pool, fitness, and laundromat facilities, as well as the Dog park. Friendly service and responds to maintenance request in a timely manner. Thanks -
Review 92 (2024-02-15 - Rating: 5)
Mervin was very helpful with walking through the tour and answered any questions we might’ve had about leasing! -
Review 93 (2014-10-16 - Rating: 4)
I lived here for 2 years + and went to work at Lackland AFB. The apartments are a short drive from base. The rent is very affordable, the office staff was very friendly, fast, and professional although you could tell they were busy especially on rent days id say they handled it very well. I really liked my apartment for the price/location/overall.The apartment was clean, the AC worked amazing all year, it went out once but the same night i called the maintenance guy he said he could install a new one the next day but offered to hand carry a portable one up to my apartment just for the night! I told him i could wait one night lol. I never had problems with bugs in my apartment i lived on the 3rd floor. Apartments spray i think monthly and would spray again if you just asked i never had to ask though.There has been some minor crime like some tires stolen but that happens all over San Antonio apartments not just here. The place is comprised with mostly families, children, and military. I never had any problems, i dont think there are any better apartments for the price they offer in the area. I moved from SA or id still be living here, the other apartments i visited either straight up lied to me, too far from work, or were way overpriced, where i might as well have gotten a house. You wont find a better overall package in the area without making sacrifices from your wallet or your safety honestly. -
Review 94 (2023-07-21 - Rating: 5)
I just wanna thank Mervin for reassuring me that me and my bf would be comfortable here and being patient with my questions and occasional rambling 😅 He made the process easy, also responded to the emails promptly when I had any questions. Thank you again from us☺️ -
Review 95 (2024-02-15 - Rating: 5)
Trevor was amazing!!! Very helpful and knowledgeable! The Legend would not be the same with out him!! He deserves a raise or promotion!!!! -
Review 96 (2024-09-28 - Rating: 5)
Thank u Mr. Mervin haynerI appreciate what you did👍👍 -
Review 97 (2020-11-07 - Rating: 5)
The managers and agents here are really great and very helpful! I was given a tour by Lisa and she was very friendly and professional and patient with all the questions I had to ask. If you are looking for an apartment this is the perfect place to go to! Also ask for Lisa she is the best!!! -
Review 98 (2020-04-09 - Rating: 5)
I love my floor plan very spacious and a beautiful view. Staff is on it if any issues very professional. Their amenities are beautiful my favorite part of it all is the Club house very gorgeous and spacious. Thank you for making this home 💖 -
Review 99 (2024-07-12 - Rating: 5)
Great staff and beautiful apartments close to all the food and stores you need.. -
Review 100 (2024-02-15 - Rating: 5)
Casey Is amazing! He makes you feel truly at home and makes the rental process easy and stress-free😊 -
Review 101 (2023-12-20 - Rating: 5)
I love living here. The office is amazing and the maintenance help with everything so quickly. The best place to live -
Review 102 (2024-06-17 - Rating: 5)
Mervin is very helpful and helps me each time I have needed something the maitainece guy is great as well -
Review 103 (2024-03-08 - Rating: 5)
Thank you for all your help Mrs. Sanchez! I really enjoyed touring the unit with you. You were very kind and informative. -
Review 104 (2023-11-06 - Rating: 5)
Trevor is amazing 👏Im moving here soon and he was very helpful with the process. Great job to him and the staff:))))) -
Review 105 (2017-02-03 - Rating: 5)
Polo Club apartments satisfies the expectations of what i was looking forward to. Excellent management system, welcoming and hospitable staff. A healthy, safe and family friendly environment. Special thanks to Diana. -
Review 106 (2024-08-16 - Rating: 5)
Very helpful with everything really appreciate all the help Mervin has given us! -
Review 107 (2023-08-15 - Rating: 5)
Trevor is amazing help. Always has an answer and if he doesn’t he’ll find the right answer for you. Maintenance around here is great. They stay on top of everything. -
Review 108 (2024-02-24 - Rating: 5)
Mervin has been so wonderful and helpful with the whole process and has answered every little question we have had . So thankful to have had his help this calling this -
Review 109 (2021-07-23 - Rating: 5)
I have been living here around 5 years in multiple buildings And multiple floor Plans To be quite honest I grew up in this area all my life You could do a lot worse than living here I believe for the area that we are in They are by far the best option regardless of price The management is wonderful and maintenance is great. -
Review 110 (2023-12-20 - Rating: 5)
Excellent experience lived here for 3 yrs quite and amazing staff especially Mervin and Michelle -
Review 111 (2024-06-03 - Rating: 5)
Nice clean Apts, Rental office renovated last year! Young friendly employees!! -
Review 112 (2023-08-10 - Rating: 5)
Mervin was the absolute best with everything such a positive attitude and an amazing work ethic very welcoming staff thank y’all for everything you all do for us -
Review 113 (2023-12-20 - Rating: 5)
A good place to live. There close by to HEB and Lackland Air Force Base. Friendly staff. -
Review 114 (2020-10-28 - Rating: 5)
I have lived here for a little over 2 years and I cannot say I have had any issues with the apartment or management. They respond promptly to maintenance issues and the price is good for what you get. -
Review 115 (2024-08-14 - Rating: 5)
I enjoyed the tour and the communication from Mervin -
Review 116 (2024-02-27 - Rating: 5)
Ms Lucia Sanchez, outstanding job on showing me the unit, will be in contact to close the deal. -
Review 117 (2018-01-03 - Rating: 5)
The staff are very nice especially Ms. Spencer and Mr Robert, they are very helpful. Its a great place to leave and its gated. Close to HEB and lots of stores. -
Review 118 (2024-04-13 - Rating: 5)
Mervin was very helpful and we got more bang for our buck -
Review 119 (2024-02-17 - Rating: 5)
Mervin at The Legend help me and is very professional at what he does for new move ins becoming residents. -
Review 120 (2024-03-07 - Rating: 5)
Great job Ms Sánchez, will be in contact soon. Thanks again. -
Review 121 (2021-09-23 - Rating: 5)
THANK U SO VERY MUCH FOR MAKING MY FAMILY AND I FEEL AT HOME WE JUZ MOVED TO DIZ APARTMENTS AND WE R LOVING OUR HOME SWEET HOME.. MERVIN. DOES A OUTSTANDING JOB TO MAKE US FEEL HAPPY. IM HANDICAP AND I WAS PARKING FAR FR MY BUILDING AND HE HELP ME OUT BY PLACING A HANDICAP PARKING FOR ME THANK U SO MUCH AND MAINTANCE HERE R FRIENDLY AND R ON TOP OF THE WORK ORDERS... WE FEEL SAFE AND HAPPY TO COME TO OUR HOME... AGAIN THANK U POLO CLUB I WILL RECOMMEND TO FAMILY AND FRIENDS -
Review 122 (2024-12-10 - Rating: 5)
انا سكنت في the legend apartment with Mr marine Haynes. And I want to say thank for him -
Review 123 (2016-08-15 - Rating: 4)
I really do enjoy my stay here, theres so many options around me as for restaurants, tire shops, Work out gyms, Parks, And overall i havent no issues being here. -
Review 124 (2024-04-24 - Rating: 4)
This place is great. Mervin is phenomenal as usual. So happy to be back! -
Review 125 (2024-04-27 - Rating: 5)
I love new management. They are so kind and reassuring -
Review 126 (2024-08-03 - Rating: 5)
He kept his word and I got in fast -
Review 127 (2020-11-11 - Rating: 5)
Have lived here for a little over 4 months and I’m loving it! Nice apartments and worth the price! -
Review 128 (2023-09-07 - Rating: 5)
I wish to extend my best wishes for the staff at the legends especially Mervin and Michelle!!! -
Review 129 (2018-03-24 - Rating: 5)
Very good place to live and affordable. The staff is wonderful and manager Kimberly. and Ana are friendly and great. -
Review 130 (2020-10-27 - Rating: 5)
Hey queen you have done it again, I’d say I’m surprised but I’m not... I know who you are! Loved Janell, the most helpful person there! -
Review 131 (2024-02-15 - Rating: 5)
Great place to live, thx to Trevor Lingerfelt great customer service -
Review 132 (2024-09-19 - Rating: 5)
Rachel was friendly and helpful -
Review 133 (2023-12-20 - Rating: 5)
Amazing staff! They’re always available to help :) -
Review 134 (2021-07-04 - Rating: 5)
We lived about 2 years and maintenance was great. We left with good memories. -
Review 135 (2021-11-12 - Rating: 5)
Thank you Mervin for everything you did for me, for all your help. Hes a professional and he goes above and beyond to help in every way he can. -
Review 136 (2024-02-23 - Rating: 5)
Big thanks to Lucia Sanchez. Great job, on all the help