Settlers Gate

Located in Houston, Texas

Address: 1420 W McDermott Dr, Allen, TX 75013, United States

Phone: +1 972-632-3042

Rating: 3.6

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2023-07-17 - Rating: 5)
This property is amazing ! The staff is so friendly and very helpful . I love that they are remodeling and and fixing up the property to make it look so much nicer ! I know it takes time but at least at the end of it will look so beautiful! I am so excited! It makes me happy to see they are tackling the issues and actually doing their best to fix it all! My family and I love living here , we love that they host residents events and try to get involved with the community.

Review 2 (2024-09-10 - Rating: 5)
I just wanted to take a moment to express my appreciation for the excellent service provided to the residents in our community. Having been here for only a few months, I must say that the level of service has been outstanding.The leasing office staff, especially Daniela and Crystal, have done a great job in ensuring that maintenance and service requests are attended to promptly.I sincerely thank you all for your hard work and commitment to making our living experience here at Settlers Gate a pleasant one. Your efforts are truly valued and appreciated.

Review 3 (2024-12-05 - Rating: 5)
Moving in was way easier with the help of the staff. Crystal and Daniela were incredible help and made the process of moving less stressful. They always answered our questions and were very accommodating to our schedules. I really love the staff and the neighborhood as it really is an incredible place to live.

Review 4 (2024-10-18 - Rating: 5)
I had Freddie come out a few days ago for a repair on my apartment, he went above and beyond asking if I had any other repairs or concerns to my home. I had a few little concerns that he immediately jumped on and corrected. Settlers gate definitely hired quality staff and that’s why I will be renewing my lease! Hopefully he will be here for a while and happy to see him around!

Review 5 (2024-10-17 - Rating: 5)
I dont normally leave reviews for anything but this place has left a positive impression in my life that no other apartment community has done for me.What really sets this place apart from other complexes Ive lived at over the years is the incredible office team. They are not only professional and efficient but also genuinely friendly and approachable. Every time I’ve reached out with questions or requests, they’ve responded promptly and gone above and beyond to ensure a positive experience. Their commitment to residents really shines through.When I toured the complex I was happy to see they had a park, dog park (with poop bags that get restocked!!!!) and a long walking route. The best part is that kids are not playing in the streets!!! The units are beautiful with modern equipment, ceiling fans and lights (my previous place didnt have ceiling lights or fans lol).Additionally, the location makes life so convenient. There is a Kroger store nextdoor so you never have to drive for groceries. There are also plenty of restaurants nextdoor or just down the street!!!Overall, my time in this apartment has been nothing short of amazing. The combination of a welcoming community, outstanding office staff, and fabulous amenities has made living here a truly wonderful experience. I highly recommend this apartment to anyone looking for a quiet community.Shout out to Celest, Crystal, Teresa, Daniela, Lorena and Cesar who all have made my experience living here a true pleasure. Your dedication to Settlers Gate is what makes this place an excellent community to live in. Thank you!!!

Review 6 (2025-01-25 - Rating: 5)
Lorena Aguilar and Daniela made sure we were well informed and in our new place within a week meeting our housing needs and timeline seamlessly. Great communication and timely approval from start to finish.

Review 7 (2024-09-07 - Rating: 5)
Love this community. Have lived in several communities over the last years, and Settlers Gate is among the best. Office staff is personable, maintenance is attentive and timely, and many neighbors are amazing. Every community is going to have issues, but here they seem to do what they can to resolve them.

Review 8 (2024-12-06 - Rating: 4)
Settlers Gate is a family centric community with children and pets often running through the green spaces. The internal living spaces are tight and awkward for some furniture (instead of straight 4 walls and corners, the 2 bed 1 bath has many odd cuts that conflict with door placement and the kitchen is small for one person, let alone if two try to navigate), but, if you intend to spend most of your time outdoors, this is a good spot with two pools (hit or miss if theyre open though), a sand volleyball court, a playground, a wide pond, and lots of green area to roam.

Review 9 (2024-08-31 - Rating: 4)
Been here for about 7 months since moving from another state and the front desk staff, especially Crystal, have been the sweetest to me from the very beginning. Any issues I have come across in regards to the facility, they would give me advice or take the steps necessary to handle any issues I brought to them. Turn around time for maintenance is a bit slower than I like and had a few issues in regards to my A/C but they reached out and took care of it, especially during the summer heat. All and all its a good place to get yourself started on your own or with a family.

Review 10 (2024-08-23 - Rating: 5)
Ive been living in this apartment for a little over a year, and I couldnt be happier with my choice. The complex is beautifully maintained, and one of my favorite aspects is the shaded areas throughout the grounds. Whether Im taking a morning walk or just enjoying some fresh air. I highly recommend this place to anyone looking for a comfortable, well-kept, and serene living experience!

Review 11 (2024-06-29 - Rating: 5)
I have lived in Settlers Gate for two years. I have a renovated unit and am very happy with my experience. I feel safe here---plenty of families and children playing and I feel safe for my teen to walk over and visit her friends she made in the complex after school. Ive enjoyed the pool, the walking trails, the greenery, and the maintenance. When I was considering transferring to a larger unit,Daniela Gomez in the office answered all my questions and was the peak of professionalism in her manner, dress, and knowledge of the policies. She showed my family new units. She put in a service request for me that was fixed the next day. When I came in another day, not only did she remember me by name, she was willing to hear my situation and negotiate with the management on my behalf. I am pleased to be a resident here and grateful to have the aid of kind leasing professionals like Daniela.

Review 12 (2024-08-24 - Rating: 5)
I’ve been in the leasing office a few times in the past year, and I have seen nothing but professionalism and kindness from the staff at Settler’s Gate. They helped me with everything I needed, and made sure my living experience was amazing. As a new apartment resident, I was constantly worried about what it was going to be like, but they helped me through the process and made it much easier to transition.

Review 13 (2024-08-14 - Rating: 5)
I have nothing but good things to share about Settler’s Gate. It has beautiful landscape and various amenities to keep me busy. The ladies in the office always have a smile on their face and are very helpful. I would recommend these apartments to any one looking for a peaceful place to live.

Review 14 (2023-10-29 - Rating: 5)
The community is wonderful! Its clean, quiet and calm, surrounded by residential neighborhoods and nature reserves. It appears to be a very safe and family-oriented complex; there are many families with young children who I often hear playing in the community playground. I have never felt concerned about security here — the other residents are always pleasant and the gates seem to be functioning perfectly (which is rare in my experience). Staff member Crystal has been awesome during our move. She gave my husband a tour of the complex and even sent him a video tour to show me since I had to work at the time. She made our move easy, guiding us through every step in process. Im really impressed by the level of care and attention from the staff — even the maintenance man stopped and chatted with my husband for several minutes about how great this community is! Im so happy and relieved with the decision we made to move here.

Review 15 (2025-01-14 - Rating: 5)
Amazing complex, very family focused. Clean and inviting. All maintenance request are quickly handled.

Review 16 (2023-12-21 - Rating: 5)
Settlers gate has been extremely thoughtful and attentive to our needs. The maintenance team is fabulous , handling any problem very promptly and kindly. The staff is very human, nice, understanding and compassionate. Special shout out for Miriah and Vanesa. Whenever we have had any issues they have been more than willing to discuss them to find a good solution. It’s been almost 6 months we have stayed here and I can say it’s nice place to live with family. Thank you. Keep up the great work.

Review 17 (2024-02-13 - Rating: 5)
Office staff is extremely helpful, specifically Crystal and Daniela. Both girls are always nice and ready to assist whenever I have any questions. I will say that the office is always extremely busy so make sure you have an appointment scheduled and confirmed before walking in.Overall, I really enjoy the property, staff and location of this community and recommend it to anyone looking for an affordable place to stay in Allen. 😊

Review 18 (2024-02-02 - Rating: 5)
I have lived here for 7 years and have seen management change many times. The current staff is amazing! They are always helpful and take time to listen. They make sure that you are taken care of. Its also nice to walk into the office and chit chat for awhile. Miriah, Crystal and Teresa are the best! Outstanding service, and just genuinely good people.Thank you ladies!

Review 19 (2024-10-18 - Rating: 5)
The maintenance team is amazing. I had an emergency on Thursday night and Freddie came as soon as I place the call.

Review 20 (2022-07-04 - Rating: 5)
The staff at the leasing office was very kind, welcoming and professional during my move-in. They were quick to get me a storage unit and explain community policies, and even made me feel welcome with a small gift in the new apartment. There are children biking and walking around and my daughter immediately also felt welcomed by the community and made friends. The grounds are well-maintained and pleasant. The apartment is updated and lovely. I am happy to be here. (This review is given of my own accord.)

Review 21 (2024-05-14 - Rating: 5)
Staff is very friendly and welcoming especially Daniela. She answers all of your questions nicely and efficiently. Would definitely recommend this apartment complex to anyone looking for a comfortable and affordable place in Allen!

Review 22 (2023-02-21 - Rating: 4)
Nice place for living. Good territory, nice pond, place with playground for kids. There are a lot of trees on the territory. Kids are happy to live there.

Review 23 (2020-08-02 - Rating: 5)
I am compelled to leave this review because of my experience so far...I just moved in yesterday. I will adjust this review according to my experience moving forward, but for right now, I am extremely happy.Zack in the office was able to provide exceptional customer service throughout my entire leasing process. I secured this apartment earlier in July, and he made sure to touch base with me and keep me feeling relevant as a new resident. The Settler’s Gate team prepared and cleaned my new apartment very well which has made me feel so comfortable here. I’m excited for what’s to come. ☺️

Review 24 (2024-06-08 - Rating: 5)
I had very profesional service from first day. I am very happy to have an apartment here. Very quiet and wonderful environment.Very close to shopping shop and always helpful personal who provide excellent support service.

Review 25 (2023-03-28 - Rating: 4)
We are living here for 3 weeks and generally I like this place. Our move in-process was very smooth without any surprises or difficulties. All this thanks to Shawanna! With her help this process was not so stressful.After couple of days here we notice some issues at the bath room, I left a request for fix and next day very-very nice plumber Todd fixed it and even more than I asked. So far Im satisficed with the leasing office.I really like green territory here, but the playground for kids could be better.From unpleasant experience: We are living on the first floor and one sunny morning we notice a guy on our balcony who decided to check what we have there in a storage. I was in shock. Next week was very stressful because of this situation(I hope it was a bizarre coincidence rather than regularity.I think Ill have more feedbacks later, so I will keep it updated.

Review 26 (2020-02-18 - Rating: 5)
Amazing apartment and we got a GREAT rate! The Manager and staff are absolutely amazing. They work hard for their tenants and are very welcoming! We moved here from Oklahoma and they made the transition so easy! The maintenance team is also great. We had an incident after moving in and they were quick with repairs! Love love love living here!

Review 27 (2024-02-12 - Rating: 5)
Came to do a tour last week with Crystal, upon arrival she and the staff greeted me. She was very polite and answered all my questions appropriately. The complex is absolutely beautiful, and will be applying!

Review 28 (2023-03-20 - Rating: 5)
Settlers Gate is my first home in Texas. I thought of writing a detailed review bcoz of a recent experience O had here. There was a water heater breakage in my unit when I was alone at home with my little one. I had no clue where to turn the main water supply on and the water had started flowing around. Totally freaked out, I called the leasing office and explained the issue.To my surprise, within 5 minutes from making that call, I had our maintenance team in my unit and they fixed ot before water got into the bedroom carpets.They were kind enough to clean the unit as well.Excellent property management and I am really glad to have chosen to stay in Settlers Gate!!

Review 29 (2022-03-17 - Rating: 5)
Love living here! Maintenance is quick and friendly. Not noisy. Parking is very good. Very friendly neighbors. No loud animals. We have had no issues living here almost 2 years. 3rd story apartment without balcony adds tons of square footage.

Review 30 (2022-10-30 - Rating: 5)
From the first time we looked at settlers gate, we knew we would be happy here. Vanessa in the office is amazing. The property is well maintained and the maintenence staff is on top of things. Highly recommend to move here! Lots of amenities. Its a great place for a family to live.

Review 31 (2019-02-06 - Rating: 5)
Settlers Gate is a great community to live at, the office staff is great at handling any concern,question or complaint that you might have we have lived here for over a year. No Loud music, Maintenance staff that we love and is prompt on fixing maintenance issues. Chris on the maintenance staff has fixed any issue we have had either same day after we process our maintenance request. We love that they call ahead of time to make sure you are home before entering the unit. Destiny in the leasing office we deal with most she has been there since we moved in, she even knows us by name and apartment number. We recently changed management Michael and Joann have helped us with I noise issue we had and it was fixed in only a couple of hours same day. We are even having updates to the property for the better. We love living here great park for kids, small and cute dog park if you have a dog, valet trash, wonderful landscaping team, 2 pools and Exercise Trail inside the Property and On property a Business office and Gym inside the Property, Great Schools and Nearby Parks. Thank you Settlers gate for making us feel at home.

Review 32 (2024-07-04 - Rating: 5)
Settlers Gate is the best apartment complex I’ve ever lived in! It’s a beautiful property, very well maintained and staffed. Both office and maintenance staff respond quickly to whatever issue you have, and resolve the problem efficiently and always with a great attitude.It’s a great place to come home to!

Review 33 (2020-06-09 - Rating: 5)
I have never been so impressed with an apartment complex in my life! Due to my lease being up at another apartment, I had to move during the craziness of COVID-19. I absolutely hate moving and figured the process would be a lot more difficult due to the current circumstances. But somehow, Settler’s Gate made things even easier. The customer service that I’ve experienced since moving in has been PERFECT! Zack has helped me every step of the way, from the application process to even after moving in. Anytime I called while Zack was out of the office or helping another customer, Samantha was always willing to help as well. I even received a courtesy text message from Zack days after moving in just to make sure I was settling in ok. Zack really went out of his way to exceed my expectations!! Not only am I impressed by the office staff, but I am really impressed by the apartment complex itself. I have had no maintenance problems since moving in. A major bonus is that they offer valet trash that picks up 5 days out of the week. I never realized how convenient that would be until I moved here. They also have a well-kept dog park and plenty of other great amenities. They do an awesome job with keeping the complex clean. I am fairly close to the dog park so I was worried that there may be some problems with people leaving their dog messes behind, but that has not been a problem at all. What really sold me on this apartment was the area. I feel really safe in this neighborhood and there are plenty of stores and restaurants nearby. This apartment has exceeded my expectations by far and I would recommend this complex to any of my friends or family members!

Review 34 (2018-12-14 - Rating: 5)
The staff members Mike and Chelsea have exceptional leadership skills and were very kind to make sure my husband and I were taken care of! Beautiful updated apartments in a great location. The community is well kept and the people are very friendly as well. Plus bonuses like a fitness center, two pools , and a park is perfect for families!

Review 35 (2022-04-12 - Rating: 4)
The leasing agent, Jenny, was very informative, patient to answer all our questions, and kind enough to tour us around the property.Property seemed well kept and clean, though very, very busy with in and out traffic. Apartment itself, that we toured, was nice and roomy. Prices were impressively lower, compared to surrounding properties. Outside of the busy traffic, we could see this as an option to consider!

Review 36 (2022-03-22 - Rating: 5)
Have been staying here for nearly 5 years. Never had any bad experience with maintenance or management. In fact Cyndi is really amazing at understanding the issues and addressing them appropriately. It was not just one off incident but on multiple occasions she had been doing what is right for residents. Support and cooperation from management is the prime factor to retain residents which Cyndi and her team is doing. Kudos to her and team.

Review 37 (2019-10-17 - Rating: 5)
Leasing staff was very helpful with assisting me with my move to settlers gate. Maintenance is very professional and I was extremely happy with how quick they were to help install washer and dryer. Apartments are spacious and the community makes you feel right at home. Happy to be here!!!!

Review 38 (2023-07-17 - Rating: 5)
The front office has been extremely kind and helpful. Mariah & Shawana are the best !! Sure there are newer complexes in the area but the families that live here are diverse & good hearted. This is a safe community and the maintenance staff is also very responsive and professional!

Review 39 (2020-09-15 - Rating: 5)
My family and I recently moved from New York, moving during a pandemic was not easy; but Zack was extremely helpful and helped in making the move smooth sailing for us. He was constantly in touch, making sure to answer all of our questions. We love the community, it’s really safe and kid friendly and the apartment is very clean and spacious ! The staff, from management to maintenance are a great group of people who work together to get things done. Settler’s Gate has been first class every step of the way!

Review 40 (2019-03-01 - Rating: 5)
I love my community! They just did a beautiful renovation on the clubhouse and now i go in just to admire it! My father spent most of his You her days in construction and even he was VERY impressed with the new look. It’s beautiful. The community is calm and the staff truly welcomes EVERYONE. The management is great in every way and the office staff is just great,knowedlegeable and helpful and always up for a quick conversation. I’m proud to call this place home!

Review 41 (2024-06-19 - Rating: 5)
Property Manager Celest and management have been doing such an amazing job! They go above and beyond to help residents and make this property a 6 star!

Review 42 (2020-03-12 - Rating: 5)
Settlers Gate Management has been great! We moved here from Oklahoma and they have been extremely helpful in the transition. we love our apartment and the location is great! Maintenance team has also been amazing, they are timely with repairs (we had a little accident..) and they worked great with us to get it all fixed so we could move in.

Review 43 (2023-10-03 - Rating: 5)
Finding somewhere to live that checks off all your boxes is a very stressful task, thankfully I was able to have Miriah help me with all my questions and make this journey stress free, fun, and comforting. She was very knowledgeable and confident in everything she helped me with. She definitely made a difference in my journey! Looking forward to the future. Thank you so much Miriah, please consider her as your agent!

Review 44 (2025-02-21 - Rating: 5)
Thanks a lot for addressing all of the maintenance. Appreciate your help

Review 45 (2022-12-16 - Rating: 5)
Overall, this is complex is a great fit for families with children. There is a large, open grassy area for kids to run around and play, a basketball court, and a playground area for younger kiddos. The walking trail offers a safe path for young bike riders. Elementary students living in this complex attend Green Elementary. The teachers are absolutely amazing and the school has high ratings.There are a few areas where this complex could improve, but the positives out way the negatives. For example, the dumpster area fills up quickly and can get pretty smelly in the Summer. The city comes multiple times each week, but it seems as though the complex could benefit from an additional dumpster, or an increase In the number of times the city comes each week. Parking is an additional area of need for this complex. Both residents, and visitors, will find it a challenge to find available uncovered parking in the evening. If renting, it would be wise to pay an additional fee for assigned parking or a garage. The complex has tried a few options to address parking, however, parking remains a challenge. It could be beneficial to open additional uncovered spaces in certain areas. (Side note: the speed bumps are no joke here. I think the goal of getting people to slow down could have been achieved with “less aggressive”speed bumps.) I will say one of the biggest negatives I have found is specifically with the 2/2 with the solarium on the third floor. The apartment is rather large and the A/C unit just cannot keep up. I think there are several factors at play: the placement of the unit, lack of insulation, and additional number of windows compared to other apartments. I have lived in the 2/1 on the first floor and now the 2/2 on the third floor. There has been a significant increase in A/C usage causing an increase in my energy usage while in the 2/2. My mother (who is retired and stays home all day) lives in the 2/2 (same floor plan-no solarium) on the first floor and her bill is anywhere from $40-$80 lower than my bill each month. All of that being said, the 2/2 with the solarium has a ton of space and the one I am in is fully upgraded. It is absolutely beautiful and I am going to miss it when I move into the 1st floor apartment.I have lived here since July 2014 and it has been a positive experience. The front office has gone through staffing changes over the years, but everyone in the office is friendly. Nikki is an amazing leasing agent who goes above and beyond for current and prospective residents. She follows through and addresses resident needs with urgency and excellent customer service. Regala is a wonderful property manager. Any time I have had a question or an issue come up, she has taken time to provide clarification and/or help me in any way that she can. The maintenance crew is efficient and address any issues in a timely manner. The only time there is a delay in the completion of a work order is when they need to order a part. Plus, you can submit your work order online any time of day.Again, the positives this complex has to offer outweigh the minor issues I have come across while living here. I highly re NB commend this complex for families with children.

Review 46 (2024-02-13 - Rating: 5)
Settler’s Gate is such a beautiful community! Miriah was very friendly and gave information so well and answered every question I had with no hesitation! Definitely should lease here !

Review 47 (2017-11-21 - Rating: 4)
My husband and I have lived at Settlers Gate’s for a little under two years now, and this will be my second review for this complex. While we have lived here, management has changed a couple of times, but it seems that it has been for the better. When we first moved in, the apartment that we moved into was a steal of a price, which was probably the only reason we moved in to begin with. The ORIGINAL staff were rude and dismissive of concerns, seeming to talk down to us whenever we visited the office. Unbeknownst to the staff, my husband is fluent in multiple languages, so we did hear everything they had to say about us.Let me say this again, the behavior and actions that I wrote about above were all done by the ORIGINAL staff here at Settler’s Gate. No one from the original staff is still employed at Settler’s, and it has shown tremendously.I have not had any issues with the new office team. Whenever my husband or I have paid a visit for one reason or another, they have always be open and accepting. Our last two visits have been for a mail issue and a rent issue, and both cases were handled professionally and in a timely matter. For the mail issue, the boxes had been replaced without our knowing until I went to get the mail. My husband and I went to the office together to see when the changes had happened and when we would be able to receive our key. We had both just gotten home for work, and had mistakenly left our wallets at home in our work clothes, so we did not have proper identification to prove who we were. However, after answering a few questions to prove that we did live there, we relinquished the old mail key for a new one.The rent issue was about a late payment. While entering the bank information, there was a clerical error that stopped the payment. Unfortunately, this means late fees, and they had stacked up by the time I was notified with a phone call of what was going on. After getting off of work, I made a trip to the bank before promptly going to Settler’s Gate’s office to see what could be done. This was a one-time offense, and so management was able to wave the late fee’s this one time to help us.I know that Settler’s Gate has some problems, but there are also a lot of good things about them. There is still reconstruction going on around the apartments, and inside some of them as well. Parking is an absolute pain, and it does stink when the car gate doors are broken, but it’s bearable. My husband and I will be renewing our lease sometime this week, marking us as 3-year tenants. I hope that Settler’s Gate continues to improve, as I hope to continue living here for quite some time.

Review 48 (2017-02-01 - Rating: 4)
I have lived here for a year and just signed another 10 month lease (as I am going to start looking for a house in a few months). When the old management was here, I always thought I cant wait to move away from this place. I thought it was awful. No one was ever really helpful, I remember once I had a package and it said it was delivered and I went up there to get it and they kept saying they didnt have it. I blamed the mail people and they kept telling me they delivered it. I went up to the office for a third time and they found my package. It was there the whole time. They were very unorganized and unprofessional. The gates were always breaking. When new management came in, things have been so much better. They are always prompt in helping... I decided to stay in my apartment last minute and they were helpful and more. they never acted annoyed with me when I was calling for more information and bugging them. Shannon and Nicole ... all the girls were so great. I was wanting to move closer to my job, but every apartment complex I found had horrible reviews.. located in bad areas and/or had bug problems. I havent had any issues with this apartment. I feel very safe here. The only reason I am giving 4 stars is because the parking is awful... I sometimes park outside of the gate. The new management said it would be fixed, but they turned the only few spaces near my apt and turned them into employee parking. I hope that gets changed soon. When it does, Ill update my review to 5 stars :) very pleased in my choice of staying here.

Review 49 (2018-09-30 - Rating: 4)
I would totally recommend renting here, our experience has been great, but sadly, there are a couple things that make us have to take a star off. We been here for several years.The good: Office staff has been very friendly. Every maintenance request we have turned in has been addressed within a day. True, sometimes a part had to be ordered or something, but thats life. Unit is set up well, price is fair, Grounds are kept up. Amenities are fairly maintained (again, sometimes something goes down but seems fixed quickly). Complex is generally peaceful and quiet.The bad: First, the complex, when we moved in, stated that while they were replacing the carpet in our unit, wouldnt do hardwood because we werent on the first floor. Fair enough. But then (and they may have changed owners) they changed their minds. And the people above us are HORRIBLE with noise. Guessing its small kids but weve been woken up a few times. Second, the valet trash SUCKS. We are FORCED to pay a monthly fee for this convenience. And yet, they only service us 5 days a week. And usually once a month (our highest count was 5 times) no one picks up our trash.I would GLADLY pay less a month and do it myself. So this is my biggest gripe. You are FORCING us to pay for a service we OFTEN DONT GET. I dont order a cheeseburger, then have to pay for it because someone didnt want to make it. But I am forced to pay for a service I dont even want, then am often not provided. Yes, I understand its a different company, but then you should offer it as an add on (like a car port) and not a necessity.That aside (while I am pretty upset about that), the community is great, and I would recommend checking them out.

Review 50 (2022-10-30 - Rating: 5)
Our move in was awesome. The staff was professional and super helpful during the application process and move in. We even found a welcome home package in our apartment. Weve put work orders in and the maintenence team has came out the same day.

Review 51 (2022-06-16 - Rating: 5)
We stayed at this community from beginning of 2020 and absolutely enjoyed our stay. We have lived in Allen area since 2015 and I wanna say This is one of the very few communities that has quite a lot of open space/play area in the middle of the community and is quite kid friendly. If you have toddler/kids like we do, you will appreciate this for sure!! 5 stars just for that.

Review 52 (2020-08-31 - Rating: 5)
Settlers Gate is an older, established apartment complex. My wife and love living here. It is convenient to so many nearby shops and quick access I-75. As an older community, repairs in the units will be needed from time to time and the staff here have consistently responded in a timely and professional way to our requests. We had a recent experience where the repair obviously took more time that the repair person had first thought. However, he never showed impatience or frustration. He worked quietly and tirelessly until he completed the repair. And the office staff are routinely helpful and courteous. It things like this that makes us happy to come home to Settlers Gate.

Review 53 (2019-02-28 - Rating: 5)
I feel like I need to share my experience because it’s not everyday you receive exceptional customer service. I visited this community and was immediately greeted with a big smile and offered a drink. This is definitely at the top of my list! I love the location of the community with easy access to highways/tolls and near shopping and restaurants! Not only my practical needs are met here but I can tell I will be in good hands with this team by the way the staff paid attention to my needs and was so helpful and welcoming. I look forward to being contacted in the future when a one bedroom becomes available when I am ready to relocate.

Review 54 (2025-03-03 - Rating: 5)
Teresa was the best, love my apartment.

Review 55 (2019-03-01 - Rating: 5)
Toured at this property along with many others in the area and I loved Settlers Gate! The property was so nice, clean and inviting. The whole staff was welcoming and had great attitudes, especially Joel who helped answer a ton of questions I had as a first time renter. An experience unlike the other properties I looked at. Thank you Settlers Gate. Cant wait to move in here this summer!

Review 56 (2023-02-15 - Rating: 5)
This is definitely home. I have been here for 5 years and no issues. The front office is my family and they handle things quickly. Safe place to live! Thank you Settlers gate for being so great.

Review 57 (2023-03-11 - Rating: 5)
I love my new home. Very clean and beautiful apartment community.Shawanna was very helpful, kind, and respectful . She made the application and move in process very smooth and easy for me. Thank you so much again.

Review 58 (2023-02-15 - Rating: 4)
I have lived at Settlers Gate for about 4 years. My experience has been positive. The maintenance team and office staff have always been there to help, when needed. Hoping to continue my time here for a few more years.

Review 59 (2018-06-04 - Rating: 5)
Rejoice has been so helpful in helping my wife and I transfer from our current two bedroom apartment at Settlers Gate into a smaller one bedroom. We are moving to help save money as my wife is currently pregnant with our first child. Rejoice has gone above and beyond to talk with me on multiple occasions to answer and address all of my concerns. She does truly care about her job and making sure that every member of the community is taken care of to the best of her ability. I couldnt have asked for a more caring and genuine person to help us with this tough transition in our lives.

Review 60 (2020-11-11 - Rating: 5)
I like the location, walking distance to Kroger, restaurants, Grant Elementary, and trails. Its also close to 75. The customer service is amazing! Zachary helped me find a great parking spot, and he did all paperwork with incredible speed. Its nice when you call the office, and they know who you are, and they are trying to provide the best service for their residents.

Review 61 (2019-02-06 - Rating: 5)
My wife and I toured these apartments and everyone was so friendly and the amenities were great. The pricing was fair and comparable to the other places we looked especially considering all of the amenities and recent renovations. Destiny has kept us informed on the new specials and we hope to move here when our new lease is up.

Review 62 (2019-02-05 - Rating: 5)
Have to say.. I had a wonderful time touring the apartments with Joel. He went out of his way to answer all the questions I had and showcased how well the apartment I was looking at would fit my needs. He toured me around the property, around all the different amenities, and I have to say.. Settlers Gate is currently top on my list! Counting down the days until my lease ends at my current apartment so I can move here!

Review 63 (2020-12-23 - Rating: 5)
Settlers Gate Apartments are great. I absolutely love the layout of my apartment and patio. The maintenance group are excellent as they have taken care of any issues I may have had on the same day as requested. They have always been respectful and willing to help. I do have to say that the one person that sticks out the most , is Zackre Stromberg, Leasing Agent. Zack is awesome. He is the most professional, helpful, thoughtful, articulate, respectful, and caring person Ive known in his profession. He responds to phone calls and emails right away. He follows up on everything weve discussed to make sure all is right. He is truly an exceptional individual and exceeds in all exceptions from knowledge of the apartment complex to superb communications. I could go on and on because he truly is a great young man and Im sure Settlers Gate is happy to have him.

Review 64 (2020-10-01 - Rating: 5)
My experience with Settler’s Gate has been nothing short of extraordinary! The professionalism of the entire office has been one of the greatest pleasures I have had in customer service! Most importantly, I would like to commend Zackre Stromberg for his exceptional service, patience, and passion that he exudes with each and every single phone call; no matter how big or small the inquiry. Zackre helped me find my perfect apartment a couple weeks ago and has worked tremendously to make sure that my experience as a first-time renter was phenomenal and smooth! He’s truly a joy to work with.

Review 65 (2020-05-21 - Rating: 5)
Great staff, Great maintenance team. Property is well maintained and clean. Samantha in the office is extremely helpful and customer service is 5 Star. Regla in management is awesome, so is the PM. I never leave reviews and I had to leave this. Plus Garbage service taken from your front door is included.

Review 66 (2024-05-14 - Rating: 5)
Had an amazing experience visiting this place it’s really clean and cozy! The staff was really helpful and friendly the nice lady Daniela that helped me exceeded my expectations! definitely recommend asking for her!

Review 67 (2019-02-06 - Rating: 5)
We toured this property and I was very impressed with the apartments that we looked at. The pool and other amenities were very nice. I like the neighborhood and the area. Destiny, the staff that gave us the tour, was very knowledgeable and friendly. I would have loved to move into this apartment complex, but we decided to stay where we are for now.

Review 68 (2019-07-15 - Rating: 5)
Helpful, enthusiastic and attentive staff. Really pretty complex with plenty of trees which makes it feel and look nicer. I love the 24 hour package system! Seemingly nice neighbors. Not too keen on the VIP trash service and wish there was more than one dumpster for convenience, & manual trash removal.

Review 69 (2024-06-11 - Rating: 4)
Pleasant stay…I stayed in both 1B1B flat as well as shifted to 2B2B flat… one star less as management doesn’t take action quickly even after many reminders.

Review 70 (2019-10-17 - Rating: 5)
Ive been a long time resident here at settlers gate.what I mean by that is, this has been my home for the past 11 years. There is one young lady in the office that is really awesome. Whenever i need something she is right on it and her name is Taylor. She is the sweetest young lady you would want to meet.truly a sweetheart and very professional when she helps me

Review 71 (2019-02-06 - Rating: 5)
Great place to live everyone! The staff is so nice and very helpful. The neighbors are very kind. Destiny is so awesome, always going the extra mile. So is Jenny. My grandkids like it so much they hardly ever want to leave to go home😀❤❤❤❤

Review 72 (2020-11-07 - Rating: 5)
From virtual rental application and entry during the pandemic, to the continued service we receive any time its needed, this place is fantastic! The individual apartments and complex are beautiful, but the office staff and responsive time for maintenace is what really makes all the difference in living at Settlers Gate!

Review 73 (2020-02-23 - Rating: 5)
Some say environment is everything and they’re right! Before moving to Settlers Gate I was stressed, frazzled and exhausted. Since I moved to my new apartment the staff and neighbors have made it a welcoming home, my stress is gone, I can sleep at night and have peace of mind. I’m very happy here at Settlers Gate.

Review 74 (2019-06-27 - Rating: 5)
I really enjoy living here because of all of the amenities including washer/dryer, 2 closets in the master, large garden tub in master, large closet for cleaning supplies and more. The staff here, including the office and maintenance people are wonderful to work with and I feel very comfortable here.

Review 75 (2019-02-02 - Rating: 5)
Recently moved in when our house sold and closed much, much faster than we thought. The office staff worked very hard to make evrything come together so we would not be homeless. Each every time we come to the office, there are smiling and friendly staff waiting to help us. So far, very happy here!

Review 76 (2018-03-11 - Rating: 5)
The management of this complex, one of which is Destiny, are incredibly nice, attentive, knowledgeable, helpful, courteous and supportive. They respond to questions and any concerns in a reasonable time. Maintenance staff are also friendly, skillful and timely. The complex is beautiful and people are friendly. I highly recommend living here!

Review 77 (2019-02-06 - Rating: 5)
I took a tour of these apartments and was very impressed with everything. The staff there was amazing but the one that stuck out was the one who gave me the tour, Destiny. she was very polite and was very informative on everything i needed to know and she still updates me on upcoming specials and whatever else i need to know.

Review 78 (2025-02-25 - Rating: 5)
Cesar was awesome! Very helpful!

Review 79 (2023-10-27 - Rating: 5)
I wish everyone meets Miriahh, she is the best, Very friendly, very kind, and patient.Thank you for making Settler’s Gate the best place to live. I appreciate you Miriahh.

Review 80 (2020-12-09 - Rating: 5)
Zackre did a great job helping us go over the application and details of the complex. We don’t move in till nov 10 so we weren’t able to view the unit yet as it’s occupied. Once we get moved I will update but so far we were quoted a reasonable price and everything’s gone super smoothly , excited to move in.* edit. So there was one slight delay in the move in date that had to be pushed out three days which was the only hiccup throughout the process staff has been super helpful and I like the apartment.

Review 81 (2024-08-28 - Rating: 4)
They are charming apartment homes with wonderful staff that are very professional! The business center could use a wi-fi upgrade though.

Review 82 (2021-01-20 - Rating: 5)
I want to specially Thank Zackre Stromberg for his help and support during my relocation process.. My move was flawless everything was smooth from signing the lease to getting the keys... I love the location and the grounds are well groomed. Very happy and i highly recommend Settler Gates Apts.. To anyone looking for a great location and affordable living.

Review 83 (2019-04-12 - Rating: 5)
We just signed our 2 year lease with Settlers Gate, we are excited to see what changes continue. The new management team has already redone the office, and gym. We have new gate systems. MICHAEL has taken care of us with our concerns,and anwser all of our questions, he has also addressd any issues we have. Thanks for all you do.

Review 84 (2018-04-21 - Rating: 5)
These apartments are becoming the greatest we have lived in ever! There are so many amenities like the park and the basketball and pool and gym and walking train and dog park. Not to mention we are by everything! These apartments are awesome with an even better staff!

Review 85 (2019-02-28 - Rating: 5)
Wow! If one is looking for a Fantastic Community w great deals, specials and prices then look no further. Settlers Gate apartment homes, time after time, meets and exceeds expectations. The New Mgmnt Team clearly knows the meaning of Customer Services. Kudos guys. Job well done!

Review 86 (2020-10-16 - Rating: 5)
The property is just beautiful and I am so happy to call it home. Zackre was so good and I cant say enough good things about him. The process of being approved and moving in was so easy and Zachre is still looking out for me every day. If youre looking for a place to live, consider Settlers Gate. They will pick your trash up and take it for you daily.. I mean.. cmon. Thats service. Moreover, they will treat you with respet. That is my experience anyway. Thank you Zackre!

Review 87 (2023-11-03 - Rating: 5)
Have had and will continue to have a really nice time here. Very peaceful and family friendly. The staff is very kind and attentive especially Vanessa and Todd!

Review 88 (2023-10-03 - Rating: 5)
I just wanted to give a huge shout out to Miriah! She was just so bubbly on our tour! Every question I had, she answered with no hesitation. If I could give more stars I would!

Review 89 (2020-08-31 - Rating: 5)
The community has been amazing so far. We moved in on the 16th. So far so good. Place is clean, and well kept up with. I love the entrance! Great location, great community. -Rebeca Rangel

Review 90 (2020-09-24 - Rating: 5)
Just resigned my lease with Settlers Gate. The location is wonderful and I appreciate all the help Zackre and the staff have been during my time here. Zackre has been so pleasant to work with and anything that comes up he is quick to take care of!

Review 91 (2021-02-12 - Rating: 5)
This is the best community apartments to live, so quiet! The management and maintenance team are so diligent (Zack was awesome! Super professional). This place is very safe and pet friendly.

Review 92 (2020-11-17 - Rating: 4)
The maintenance guy named Chris came by to fix the disposal, He is always super cool. We are usually still talking long after the job has been completed. I hope I dont get him in trouble but everytime he comes we talk sports afterwards

Review 93 (2019-02-05 - Rating: 5)
Just finished checking this place out. Recently remolded and looks amazing. I have been looking for a place for a while and I must say The manager Regla was one of the nicest person that has helped me so far. She did everything possible to make my decision to move in here. Definitely recommended this property!

Review 94 (2022-10-01 - Rating: 5)
We love our family oriented, pet loving community. Anyone would be blessed to call this place home! The pools and fitness center are just a bonus!!

Review 95 (2023-11-16 - Rating: 4)
The property is nice. I love that its a very family friendly community. Lots of families and very quiet at night. I feel extremely safe living here.

Review 96 (2021-06-04 - Rating: 5)
I was getting repeated alarms from my Smoke Detectors. I am sure everyone panics when they go off. A serviceman came to fix the alarms about 10 minutes after I contacted the office. I consider this exemplary response.Thank you...But dont send me a Yankee Fan the next time I need service (Hehe).

Review 97 (2022-01-18 - Rating: 5)
Fantastic community, wonderful surroundings, close to great shopping options and quick responses from management! Highly recommend! Its a bit pricey but so are all the apartments around dfw right now.

Review 98 (2024-08-19 - Rating: 5)
I visited the leasing office and loved it! Such a beautiful community!

Review 99 (2024-05-15 - Rating: 5)
Friendly clean community. Crystal helped me find the perfect floorplan for my son and I.

Review 100 (2022-04-20 - Rating: 4)
Still after a year an ok place. Maintenance is fast and polite. Office staff are ok a bit difficult to contact If your work hours don’t allow you to make it to the office.

Review 101 (2019-10-17 - Rating: 5)
WooW , whats an amazing experience , honestly the leasing office team is more of myexpectation , treated me in professional ,humble and helpful way to make my experience better and unique away from all complication .Thank you Zack , thank you the best leasing office team ever.

Review 102 (2021-05-24 - Rating: 5)
My wife and I would like to thank Cyndi Flores and Niki Terry for their kindness and responsiveness. Settlers Gate is our home for 5 years because people like them. Thank you!

Review 103 (2021-01-29 - Rating: 5)
I have been living in Settlers Gate for the last 3 years. Management has changed, community has seen many upgrades, but it definitely always feels like home.

Review 104 (2019-07-31 - Rating: 5)
It has been a great place to live. Shopping and food near by is great. The ammonites are great, staff are always very nice and helpful. I would recommend it to anyone looking to move in Allen.

Review 105 (2021-11-30 - Rating: 5)
Overall great community! Nice neighbors and great staff. Love the peaceful environment and the awesome school district. You would love this place and make great memories.

Review 106 (2020-12-18 - Rating: 5)
As a first timer living in an apartment and moving in from out of state, I had a lot of questions and needed help. Zackre was so friendly and patient. He made my transition nice and smooth. Thanks Zackre!

Review 107 (2023-10-04 - Rating: 5)
Thanks to Miriah for being so knowledgeable and helpful when it came to answering all my questions. She’s truly a gem. She went above and beyond!

Review 108 (2020-02-25 - Rating: 5)
Just moved in this weekend and the apartment looks amazing! Niki was very helpful/welcoming and made leasing my first apartment an amazing experience! Thanks Niki!

Review 109 (2020-03-12 - Rating: 4)
We have loved our time here so far. Everything you could ever need is nearby and we feel safe living here. The clean landscaping and playground a plus!

Review 110 (2020-10-01 - Rating: 5)
Excellent! Love how quiet it is and all the over grown trees. Love that our apartment is so spacious! Couldn’t be happier living here! We love it

Review 111 (2019-10-17 - Rating: 5)
Taylor and Nikki are always so nice and help with everything. Beautiful property and great maintenance team!! On my second year😊

Review 112 (2019-03-01 - Rating: 5)
I went to Settlers Gate to look for an Apt, and I loved it, the place is very well maintained and clean, the pool area is beautiful, the staff is very helpful, and Im thinking of making this my next home

Review 113 (2024-05-21 - Rating: 4)
Good Society to stay. nice pool and play area for kids.

Review 114 (2019-02-05 - Rating: 5)
These apartments are so nice! The staff is very accommodating to my needs and makes sure I am well taken care of

Review 115 (2019-02-28 - Rating: 5)
Did a tour today. Staff was great they had everything ready for me seemed very genuine on making sure all my needs were met. Thank you so much

Review 116 (2017-06-07 - Rating: 5)
I had lived here for 3 years, it was great. These were the golden years for me and my brother. Most of my elementary school time was here as well as my brothers high school.

Review 117 (2019-02-06 - Rating: 5)
Settlers Gate is a very nice property, and now with the renovations it looks great, I have been living here for 7 years and I just renewed my lease for one more year

Review 118 (2016-12-01 - Rating: 4)
Just moved in . I love the apartment . I have turned in basic work orders online and they resolve them immediately . Very happy!!