Prose Deerbrook

Photo of Prose Deerbrook

Located in Houston, Texas

Address: 19815 Kenswick Dr, Humble, TX 77338, United States

Phone: +1 713-234-0698

Rating: 3.6

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Dogs allowed

Categories

  • Apartment rental agency
  • Apartment complex

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-20 - Rating: 5)

    The staff is amazing. Barbara, Ava, McKenzie and Stephanie has been fantastic running this apartment complex with class and professionalism.I had accidentally broke my front door’s door knob and had a family emergency, I called the front office directly and Ava answered. She was so sympathetic and had so much empathy, she called the maintenance staff while I was on the phone and within minutes, the team took care of the matter. I was out of the apartment less than 10 mins.Prose Deerbrook is prepared in some unfortunate events and I can say they are reliable in any matter that needs to be taken care of.Prose Deerbrook also have fun events and complementary celebrations that they go out of their way to make their community feel special. Prose also communicates by via text message and has a lot of modern technology incorporating upcoming updates and procedures.Thank you guys for making an inclusive place feel exclusive!~your airline tenant

  • Review 2 (2024-12-30 - Rating: 5)

    To all those people who are dissatisfied with the apartments, I clarify that these buildings are built against all noise from outside and inside because I worked there from wood up and I think it is the best place to live since it is free of everything.

  • Review 3 (2024-01-04 - Rating: 5)

    “Amazing place to live! It is like living in a 5 star resort.I have lived at many apartment complexes and I have to say this is by far the best one ever. I drove 989miles from South Carolina to Texas and I must say Ava & Makenzie are the best they both been so very helpful my whole process from the long 15hr drive to the day I moved in. The apartments have a beautiful kitchen style, with very high ceilings. We have a gated community, mail room is accessible, beautiful pool area stays clean that you can see your reflection through the water lol , the community even have a 24 hour gym. Internet & Fetch included in your rent ! What else could you ask for? Honestly it’s very rare you going to get Internet & Fetch Delivery Service in your rent with other apartments but this one is the best cause they save you the hassle on extra bills when you can just get it in your rent. 🤷🏽‍♂️ I work days/night shifts and when it’s not peak season I can sleep during the day so I was looking for a place where I could sleep without hearing my neighbors, I would say this is an overall quiet environment, I don’t have any problem sleeping during the day or even at nights.As far as maintenance goes, I haven’t had any issues at all everything works perfectly fine. They have always been courteous and respectful they have an amazing team at the leasing office that always seem to find the way not only to help with resident issues but who actually care about their residents.I am just a happy resident. As a person that’s born and raised in the deep country I’m not used to receiving these awesome amenities so if your reading this I highly recommend this place to anyone, I even told my friends back home about the community and they all wanna move here now !

  • Review 4 (2024-04-15 - Rating: 4)

    UPDATE: I would like to thank the new office personnel eap Stephanie. They were able to recitify my issues and concerns. Alk so far is well. Thank you Prose office staff. I tried to wait a few to post an honesty view. I am 1 month in and I can not wait until this lease is over or I buy out of it. First I was contacted I believe a week or 2 before I was due to move in that the apartment I wanted and applied for was unavailable due to some appliance issue. I should have known then not to move here. Because I was moving here from Dallas and could not come look at the unit, I decided to switch over to the other end of building (same building) apartment due to needing to be near the entrance or exit. Lets get to the good stuff 🫠. There is a visible notice my apartment has water damage. My bathroom sink has a crack, the tub is peeling, yes in my brand new apartment, the flooring has flooring glue all over them, my toilet was leaking, there is a HUGE spider and those big flying flies that eat mosquitoes problem, the gate has been broken, my thermostat was broken, my dryer was missing the dryer hose and the required internet is trash! If you work from home expect interruptions and no help from Whitesky. The power goes out weekly it seems like throughout the day and night. Please do not move in an apartment near the big light gray boxes(mounted on the wall) sitting outside. Apparently, its the internet box that has a fan that runs all day and night and is LOUD and makes your wall vibrate. That should tell you how thin the walls are.  When I opened I case for the internet box, the lady that returned my call wanted to catch an attitude bc I told her I am literally sitting in my livingroom and can hear this box nor can I sleep at night due to the noise. I will post a video of the sound if it allows me. They are more concerned about an empty trash can outside my door than the noise I have to endure night and day. The office staff tends to be attitude ridden and coming from living in a few Greystar properties subpar at best. Just bc this is a cheaper built place, does not mean i will deal with the trashy attitudes that comes with it. I moved here bc it was a Greystar and in the area i liked but i have 2nd guessed every minute sincr touching ground in Humble. This place is truly a joke! There is a reason this apartment has so many vacancies and will never be at full capacity!

  • Review 5 (2024-04-18 - Rating: 5)

    Great place to live, love the ladies that work here , maintenance are quick and helpful. Totally recommend it , family are awesome and is also pet friendly. Thank u for making me feel comfortable (ooh! Also super lit for people that come home late).

  • Review 6 (2024-10-01 - Rating: 5)

    First Of All, they have been very professional since the day I walked in. Very welcoming! The’Nyrie, has been very helpful and nice and caring when it came to anything I needed help with! Highly recommend this place for anyone. PERIODD

  • Review 7 (2023-09-13 - Rating: 5)

    Had an opportunity to view these beautiful apartments. We flew all the way from Illinois. We loved everything about it ! Very clean, very well kept. (Ava) was AMAZING! she’s the best. We can’t wait to move here come December. This place has everything we want, and more.

  • Review 8 (2023-08-05 - Rating: 5)

    I havent moved in just yet but I will say this property is beautiful and the staff is impeccable. They are super kind and they do all they can to accommodate you! Because its a super new property sometimes they dont know everything (which is understandable!) but they assure you that theyll figure it out and then they get right back to you when they do! My application process was so smooth and efficient. Thank you Prose Deerbrook Staff for all you do! Im excited to make Prose Deerbrook my new home!

  • Review 9 (2023-09-10 - Rating: 5)

    We had the opportunity to tour these apartments twice and both times were a great experience. Bri and Brittany went above and beyond to explain the process. The apartments are new and very clean. Bri made us feel welcomed and helped with finalizing our application.

  • Review 10 (2023-10-07 - Rating: 5)

    Mrs Bri Mrs Brittany Mrs Makenzie Mrs Barbara.Mrs Ava..have been so helpful to me.I dont understand about how to use the internet..they help me set up everything to come out monthly for my bills I thank them so much for putting up with a elderly lady. Thanks also to Chris and Luis for coming in at a timely manner. Very important that they are knowing what to do and doing it right.And follow up to see that the work is done

  • Review 11 (2023-08-11 - Rating: 5)

    Just signed my lease here. Couldn’t be more excited to move. I don’t know if I’m more excited about my unit or how friendly and helpful the staff seem. Can’t wait.

  • Review 12 (2024-01-02 - Rating: 5)

    Move in process was smooth. Complex is calm and quiet throughout the whole day. No complaints as of now.

  • Review 13 (2024-05-14 - Rating: 5)

    I visited Prose Deerbrook and toured with Baraba, great property, great customer service 10/10

  • Review 14 (2023-07-19 - Rating: 5)

    Prose Properties are goated, thankful they have a location in Humble now.

  • Review 15 (2023-08-08 - Rating: 5)

    Amazing community with an incredible kind and helpful staff. Will be renewing my lease!

  • Review 16 (2023-11-06 - Rating: 5)

    No complaints yet but the place and location seem amazing

  • Review 17 (2024-07-29 - Rating: 5)

    The apartment is beautiful

  • Review 18 (2025-01-14 - Rating: 4)

    Clean, elegant with everything you need in the room, little privacy in the room because you can hear everything they say in the room that was next door, the pool has a jacuzzi with very relaxing hot water.

  • Review 19 (2024-06-24 - Rating: 5)

    Sorry, I wanted to give 5 stars but since I dont know English I thought that was correct. The apartments are new, very clean, the parking lot, as well as all the areas, are perfect, the pool is fabulous, the entire complex is very secure, and the office staff is very friendly, always willing to help. An excellent place to live

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