Napa Oaks
Located in Houston, Texas
Address: 8965 Napa Landing, Boerne, TX 78015, United States
Phone: +1 830-331-5201
Rating: 3.8
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Apartment rental agency
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-08 - Rating: 5)
Absolutely wonderful in every way! The staff are extremely kind and helpful, always have a huge smile on their face! The clubhouse and amenities are the cherry on top to the also amazing apartments:) -
Review 2 (2025-02-22 - Rating: 5)
Our experience here at Napa ever since we moved in has been so fun! Anakarina was amazing and very proffesional.. We loved the events this month for Valentines and the breakfast tacos, keep them coming!!! -
Review 3 (2024-10-21 - Rating: 5)
Great place to live. Paige was absolutely a treasure to work with. She followed up with us to make sure that we did not have any questions. She was very accommodating. The Unit itself is fantastic. And I love the view of the trees in the back. -
Review 4 (2024-11-23 - Rating: 5)
Napa oaks is a great place to live and a wonderful place to invite your friends and family out to when you don’t want to go hang out in the city. It is child and animal safe which is hard to find now days. They have events all the time and they are so nice to the guests.Lizzy is a sweet heart with her bright and bold smile that makes you feel so welcome. She is always willing to talk to you and help you with whatever you need. She makes the place feel at home. I’m very happy to know this woman.Paige is so funny and helpful and a joy to be around. She is will literally break things down for you and make sure you understand them. She is such a hard worker and makes sure she will get done what you ask to the best of her ability without complaining or hesitating. I am so happy to have I met her.Don’t even get me started on Khalia. She is very strong minded and will go out of her way to make things happen and get things done. She is very knowledgeable and will definitely stick up for you when it comes to it. She is funny and definitely brings energy to the environment. Very happy to know her as a person.The maintenance men are go getters and always happy. They bring a smile with everything they do and never complain when asked to help out and do something. They work so hard to keep this place together and when something is broken you never wait a long time for them to take care of it. On top of that they show up early and always greet me in the morning when I go to the gym. I am so happy to talk to them and see them every morning.This is a place I would recommend to anyone and everyone I know. I sell houses and have to deal with people all the time and they make me feel welcome and help me forget my work troubles the second I come home. This is my home and if I wasn’t going to move into a house next year I would renew my lease every single time!LOVE YOU GUYS!!! -
Review 5 (2025-02-06 - Rating: 5)
We just moved to this apartment complex on january, the place is beautiful, we have a 2 bedroom 2 baths and so far it has been a great experience.Anna helped me so much with the leasing process, she is amazing , very friendly and kind .The maintenance guys are so helpful and nice .Trash service is a plus although , it will be nice to be able to recycle ♻️.the pool and guest area is so beautiful and the trees around my place with a walking distance to some nice places to eat .I feel safe here . -
Review 6 (2024-07-22 - Rating: 4)
Mostly Positive but Details Matter for LuxuryIn April I moved to Napa Oaks from out of state, and overall Ive enjoyed my experience. Dont let the bad reviews steer you away if it feels like home for you and your family. There are issues sure, but nothing earth shattering. Napa Oaks is safe (no crime or break-ins Im aware of), clean (standards are enforced), and mostly serene (exception is a few specific apartments or groups). Residents are pleasant and its easy to find your own vibe - strike up a convo and make a friend, or keep to yourself, your prerogative. The surrounding area is mostly chill but not too far from things to do. Being right off I-10 is a little bit annoying that everything is a u-turn or long way around.Grounds/Building:Its clear that the builders took short cuts - paint issues, carpets miscut, thin walls, uneven floor spots, random nails poked through the cupboard, tub thats off white or looks rusted somehow (?), dirt that wasnt cleaned from installation, etc. While the main building is superb, the apartments dont give the complete luxury appeal thats expected. Still quite nice and modern though. If youre not the 1st to live in your unit, chances are you wont have most of the issues because they would have been addressed or you can just submit a maintenance request.- The staircases also are underwhelming, like they are missing a final touch.- It would be much more convenient if the gate next to the plaza was for exit and reentry.- Exterior power wash would go a long way.As of late June 24 everything has been in flux due to a management company transition, so take generalized reviews with a grain of salt and be mindful of the timeline.Old Management (Willow Bridge):- Stephanie was amazing and I wish she stayed- Straightforward and fast communications, but hit or miss with follow through.- Consistent community scheduled events- Gate would break for extended periodsBoth: Coffee supplies at the machine and water in gym are never properly stocked. Small details that matter.New Management (Graystar):- Communications to start were disorganized. Seems they couldve done a better job to take over on a positive note with residents, i.e. host a meet and greet, or send a thorough email with meet your new team and about the changes underway, etc. They may have won over more people rather than fight an uphill battle. I believe they may have backend complications not visible, but that shouldnt be felt by residents. It appears they are trying to so no verdict just yet.- Unexpected pool closures are on repeat and can suddenly disrupt your plans. Its actually what prompted me to write this today. Why not post and stick to an official cleaning schedule?- Landscaping upkeep seems to have gone down. The pretty flowers are dying.- Weekly food trucks vendors and staff hosted events have stopped, so less community opportunities.Maintenance: I havent had many requests but I did have a major ongoing issue (sprinkler room causing noise and vibrations in my apartment). It was pushing me to limit but is finally resolved and this is due to be handled diligently by Fernando on the new team - which is a positive go forward. One other thing is they dont keep the ac closet unlocked so you cant change the filters yourself, and I havent seen it replaced unless I ask (old team not new yet).I was dependent on reviews before I moved so this is my attempt to to leave a sincere, unbiased one to help someone else. I read the reviews before I got here and after - Anything you see repeatedly mentioned is accurate, so if strongly to your distaste then its not for you. A lot of other reviews are emotionally driven by one factor or fairly something too major to look past. Overall, I think 4 stars is realistic for this properties cost to quality, and for what your lived experience will feel like.I truly hope the new company takes heed to maintain or improve, and not let things go downhill. Ill try to update before move out. -
Review 7 (2024-04-04 - Rating: 5)
I love my new home! My experience with Napa Oaks has been wonderful from the very beginning. Stephanie and Tanya both have been wonderful every step of the way despite being busy bees! I got my keys in February and Ive loved every moment since. The apartments themselves are absolutely stunning. I love that despite living right off the highway, I dont hear it! The windows are large and let in lots of light. My friends and I have already bbqd at the pool and its so fun out there with the cornhole. Overall 13/10. Very happy to call this place home. -
Review 8 (2023-07-26 - Rating: 5)
Our visit to Napa Oaks Apartments was truly outstanding, all thanks to Stephanie. From the moment we walked in, she greeted our family with a warm smile and made us feel right at home. Stephanies professionalism and mannerisms were exceptional, and went above and beyond to provide us with all the necessary information about the apartment complex and its amenities.Stephanies knowledge of the property and the surrounding area was impressive, and she patiently addressed all our questions and concerns. Her pleasant and friendly demeanor made the whole experience enjoyable. Its evident that she genuinely cares about the residents and is dedicated to ensuring a positive living experience for everyone.The apartment complex itself is beautiful, well-maintained, and offers a variety of amenities that cater to residents needs.I highly recommend Napa Oaks Apartment complex to anyone looking for a new place to call home in the area.Thank you, Stephanie, for making our visit memorable and leaving a positive impression! -
Review 9 (2024-01-28 - Rating: 5)
Tanya was beyond friendly from the time we walked through that door up until we left. She has this amazing energy that any person would want to be around. Very knowledgeable on the property and surrounding area! Absolutely thrilled with the exceptional service from Lacie and her team! Theyve gone above and beyond to ensure my partner and I are taken care of in every aspect of our living experience. The dedication and attention to detail have truly made a difference. If youre in search of an apartment home, I highly recommend reaching out to the Napa Oaks team. Top-notch service all the way!Cheers,Jordan/Pedro -
Review 10 (2024-05-06 - Rating: 5)
This community has been great the people here are so nice and the front office they are the best even the outside staff always helpful and always bring out food trucks for us the pool is AMAIZING ! I totally recommend this place 120% Tania and all the staff are the best !!! And yes we had issues a few months ago with the water pipes freeze but they where alway on top of it with calls and emails and they even put us up in a nice hotel , things happen that are out of our control and they managed this situation very well in my eyes …great job team ! Love u guys ! -
Review 11 (2024-06-14 - Rating: 4)
I have no issues with the apartment itself.However my upstairs neighbor disturbs my peace. There have been nights where they have kept me up from constant loud walking throughout the apartment. During they day it sounds as if they are digging their feet into the floor. They slam the door all the time when leaving. I have left multiple complaints. -
Review 12 (2025-03-02 - Rating: 5)
Love this place! First apartment and it’s everything you could want. -
Review 13 (2023-12-22 - Rating: 5)
Weve enjoyed our time at Napa Oaks for nearly two months and are thrilled with the property. The brand-new complex boasts modern and elegant finishes, a thoughtful layout, and an excellent location just outside San Antonio, offering easy access to La Cantera within 10-15 minutes. The surrounding area is vibrant with numerous restaurants, stores, and exciting new developments in progress. The entire staff has been exceptional and maintenance is prompt to address any requests. For an outstanding move-in experience, we highly recommend Kassidy. Our interaction with her was seamless, making the entire process from start to finish a pleasure! -
Review 14 (2023-07-20 - Rating: 5)
Really nice apartments with an amazing staff. Everything was transparent from the start. They took us to go see the various floor plans they offer and laid out all expenses (rent, utility fees, application fee, etc.) on the table so no hidden fees took us by suprise. They took care of us from the start and guided us to find which floor plan suited my wife and I the best. 10/10! -
Review 15 (2023-07-20 - Rating: 5)
Took a tour of these apartments and fell in love! The staff were very friendly and professional. Everything from the clubhouse to the actual apartments look beautiful and clean. The pool area makes you feel like you’re at a resort! Definitely recommend moving here if you’re looking for an apartment! -
Review 16 (2024-07-15 - Rating: 4)
Khalia in the front office is one of the best she help me tremendously with the whole application process/apartment viewings very polite and friendly definitely recommend speaking with her if you decide to make Napa oaks your home((: -
Review 17 (2023-07-22 - Rating: 5)
Napa Oaks Apartments are gorgeous!!! The staff was awesome and helped me out with every question and concern I had! I love that they have a few different floor plans you can chose from and they were able to show me all of them. I definitely recommend getting a place here! -
Review 18 (2023-10-05 - Rating: 5)
I moved into the Napa Oaks apartment complex in June and the team has been nothing but gracious and accommodating to My needs questions and request. Kassidy has and continues to be very welcoming as well as Stephanie. Great team, great complex! -
Review 19 (2024-04-09 - Rating: 5)
Excellent staff! Very proactive is assuring Napa Oaks is safe for the residents. Friendly neighbors. So far a very positive experience. -
Review 20 (2024-04-08 - Rating: 5)
Such an amazing place, from the location, to the layout of the units, to the staff. Oh man the staff, could not ask for a nicer group of folks to be running the complex, from office to maintenance, everyone is super helpful, and just outright amazing. 1000% turnaround from a previous complex here in Boerne. -
Review 21 (2024-10-01 - Rating: 5)
Khalia is soo nice and welcoming and these apartments are just what I was looking for! -
Review 22 (2023-07-21 - Rating: 5)
I am looking to relocate to the area and stopped for tour…this new complex is beautiful with nice spacious floor plans with all the perks. The friendly staff was helpful with all my questions. When I pull the trigger to relocate this complex is where I want to land! -
Review 23 (2023-07-12 - Rating: 5)
I toured this community and LOVED it. I move in two weeks! The staff was super professional and the amenities are amazing! So excited to move in! It cannot get here fast enough! -
Review 24 (2024-11-24 - Rating: 4)
It is an very good place but flies. Keep coming around. -
Review 25 (2024-04-06 - Rating: 5)
Stephanie was great in helping me find my first home! So far it’s been amazing and the people here are very nice. -
Review 26 (2023-07-12 - Rating: 5)
These apartments are BEAUTIFUL and BRAND NEW! The staff is super knowledgeable and take their time to make sure all accommodations are met. -
Review 27 (2023-06-09 - Rating: 5)
The team at Napa Oaks is amazing! Ive never felt so welcomed! The apartments are beautiful as well! -
Review 28 (2023-07-12 - Rating: 5)
Sometimes it’s hard to feel at home when you first move somewhere new and this is the first time in a long time I’ve felt at home in an apartment. The amenities are top tier & I highly recommend moving here. -
Review 29 (2024-10-01 - Rating: 5)
100% recommending this place !! & Paige was the absolute best ! -
Review 30 (2024-05-10 - Rating: 5)
Stephanie & Tanya are outstanding assets to Napa Oaks. -
Review 31 (2023-07-12 - Rating: 5)
Great community and sweetest staff! Kassidy helped me with my move in process and it went so smooth! -
Review 32 (2023-07-12 - Rating: 5)
Thank you Alison so much for making it such a great move in experience for our family!! -
Review 33 (2023-06-09 - Rating: 5)
Beautiful new construction property. Must needed in Boerne. -
Review 34 (2023-08-13 - Rating: 5)
Easy to find. You need a gate code to access complex -
Review 35 (2023-06-08 - Rating: 5)
Property is absolutely beautiful. -
Review 36 (2023-09-19 - Rating: 5)
Beautiful property!!