Maxwell Townhomes

Located in Houston, Texas

Address: 11146 Vance Jackson Rd, San Antonio, TX 78230, United States

Phone: +1 833-772-4583

Rating: 2.9

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-14 - Rating: 5)
I have lived here for 4 years now and I can strongly say that this is a great community with great office staff. It is located close to many restaurants and shopping. My needs have all been met even in high stress times when maintenance is busy. In the summertime my air-conditioning broke and the guys were there to fix it the same day. All of my neighbors have been nice and it’s a relatively quiet apartment complex. Also weekly landscapers come by and keep the property well maintained. I would recommend if you like a quiet nice place to live.

Review 2 (2024-09-16 - Rating: 5)
I have been stopping by since July 2024. I had the pleasure in July to speak with Riley who was and still is very pleasant with me. I was able to make contact last week with Jessica Cortes who happened to answer the phone after my 3rd attempt. The answering service is horrendous and they hang up on you and don’t actually help Maxwell Townhomes’ image. Just the same, I finally went for my tour today after applying last week for a 2 bedroom. Jessica assisted me and she is super nice, great, and cared about my needs. Riley answered some of my questions via Jessica. I am so looking forward to moving there and just waiting to be approved which Jessica is “on it”. I have read all reviews, but folks, try searching for a better community with the prices Maxwell offers, AND YOU WON’T EVEN COME CLOSE. I know since I have been searching since July. The office staff stays busy and I mean busy, but a smile, persistence, and a kind attitude when you walk in is all you need. I am not there yet, but trust me, you cannot beat this place all the way around. So please give the staff a break and I promise you, you won’t regret it.Yes, I have worked with three other people there, one who moved to another property and he was attentive. One of the other two was slammed but she still answered my question. The other, well you can’t have perfect. My guess is that they will eventually catch on to her. Just the same, do not let one bruised apple make your decision as 1 out of 6, now 5 staff members I have encountered, does not make them all a bruised apples.Thank you, Riley and Ms. Jessica; appreciate you both! Keep up the great work!

Review 3 (2024-08-04 - Rating: 5)
I have lived on property for 2 years.I’m upgrading to a new unit for my 3rd year.I have zero bugs in my unit, my A/C is always working and has never given me any issues.Front office and manager have never rubbed me the wrong way. It’s a shame that the only reviews are coming from people who have bad experiences.Personally I think the property is very nice and overall I enjoy living here.Iv been in much worse.If you are looking to move in , I’d definitely recommend it! Just understand you are living in an apartment complex. Things won’t be 100% perfect all the time. Be kind and curious to the staff about issues you have and it will be taken care of (:

Review 4 (2025-02-26 - Rating: 5)
We just moved in & the staff is so friendly and sweet and we just love it here already! The units are so cute and the neighborhood is quiet and friendly. Love it here so much already!

Review 5 (2025-02-11 - Rating: 5)
Maxwell Townhomes in my time as a tenant has been good to me. Its in a great location, close to several parks and in quick distance to Wurzbach Parkway, I-10, and the RIM.

Review 6 (2024-09-26 - Rating: 5)
I know this place has a lot of questionable reviews but I’ve actually had great luck with them. The neighborhood is nice and quiet, my place had a roach problem and they took care of it pretty quickly and have been very flexible when it comes to payments. As long as you stay in communication, this place is great 🤷🏻‍♀️😌

Review 7 (2024-09-15 - Rating: 4)
Had a water leak emergency on this Saturday evening at 8:30pm. Called to submit an emergency ticket and they showed up in about 25min to take care of the issue. I was very appreciative for the urgency in response to my call. Thank you for you help maintenance team! 👏🏽

Review 8 (2024-09-20 - Rating: 5)
Great staff , my apartment is done very well . Great customer satisfaction in the office. Helped me with all my necessities. Feels like a very homey community and pet friendly.

Review 9 (2024-08-16 - Rating: 5)
After finally getting the correct problem with the AC identified, management stepped in (Thanks Reilly) and got us a new unit ordered and installed within 3 days. Woo-hoo! It feels so good! Thanks maintenance for working hard to get our unit installed and working! Blessings to you all!

Review 10 (2024-08-06 - Rating: 5)
Homey townhome, it is an older complex, not everything is perfect, there is room for growth, but it adds quirky character. Staff has been nice to me. I have been here a few weeks, and am excited to make this a home for me and my husband. The location is great, beautiful trees everywhere. Gatewise app is super cool to get in and out of the complex, gym, and package room.

Review 11 (2024-03-01 - Rating: 5)
Love this well kept property, it has a super cute feel, I was so surprised by how spacious the apartment was and loved the amenities. Way more than I expected! My leasing agent Cullen was beyond helpful, be sure to ask for him!

Review 12 (2022-08-25 - Rating: 5)
While the apartments are not in 100% perfect condition right now, the new property manager, Mrs. Jamie Garza, is working very hard to remodel and make everything look wonderful! On top of that, all of the staff are very attentive and pay mind to any questions and concerns we may have. We mentioned not having a dog waste station closer to our apartment ONE time, and the very next week, she had one up! We feel heard and tended to in these apartments, and they do lots to keep things entertaining for their community. Everyone is very kind, there’s a lovely park, a dog park, and TWO pools that are kept very clean, a tennis court, basketball court, and beautiful scenery. It certainly is a very peaceful and lovely place to be living

Review 13 (2024-04-25 - Rating: 5)
I would love to thank the office staff and maintenance at The Maxwell. Especially James on the maintenance team his always so helpful and courtesy when working in our apartment and happy to answer any questions we have to better maintain our apartment.

Review 14 (2021-03-26 - Rating: 5)
Absolutely love my unit! The leasing process and moving in was so easy. Kat has been great with any questions or concerns I have. Truly feel at home here.

Review 15 (2024-10-04 - Rating: 5)
Thank you Benjamin for fixing my washer! The new maintenance crew is on it!!! Highly recommend Maxwell townhomes!

Review 16 (2024-07-09 - Rating: 5)
The staff here made my time at Maxwell so great! I have lived in this complex for almost 5 years now, and the current management has made so many positive improvements to the property.The maintenance staff handles problems really efficiently. It’s a large property, and even so I never feel like my requests are forgotten or delayed.The dog park, pools, and family friendly lounge areas are also such great assets to the place!

Review 17 (2023-01-10 - Rating: 5)
My family and I have lived here for a little over month. While my husband was able to take an initial tour, I had to handle everything virtually from 300 miles away, ultimately moving in sight unseen. No matter how many times I called or emailed, they handled each question I had gracefully, not once giving the impression I was a bother. They even gave me a video tour of our unit the week of move in since we were unable to schedule a final walk through due to the holiday. Our unit is much nicer than I anticipated too, even for a classic unit. Day 2 of moving in, we had to put in a maintenance request and it was handled promptly and professionally, despite the weekend. During the artic blast, there was a pipe burst 2 doors down and they STILL had someone come to clean up the water in our neighbors units not only late in the night but also on Christmas, the one day of the year one would expect no one to be available. Ive even had a payment issue that was entirely my mistake and they still treated me so kind and respectfully, again, not giving even an inkling of annoyance or making me feel any more embarrassed than I already was.When I moved here, I left behind my hometown, with all my family and nearly everyone I know. This was a very nerve-wracking move. While searching for an apartment, I rejected more than I can count, many of them just based off of their reviews. We had not rented an apartment in over 5 years, and Id heard so many horror stories about bad property managers and leasing agents that I was overwhelmed with anxiety by this move. The team managing Maxwell Townhomes have been such a dream and made this big life transition for me so much easier. There just isnt much to complain about. Sure, its an older complex, and, my goodness, so many speed bumps, but in the grand scheme of apartment woes, these are insignificant. They way things are now, we plan to stay for a while.

Review 18 (2023-11-02 - Rating: 4)
I was pleasantly surprised. San Antonio is home, it is where I grew up, I had no idea the Maxwell complex was so massive.Pretty decent playground, its surprisingly easy to drive around, once you figure out the proper flow. There is an app for the gate, which is nice.This is an older complex, do not go look at an apartment/townhouse with the idea the place is going to be perfectly updated and all shiny, it is not. But it really isnt bad at all.

Review 19 (2025-01-04 - Rating: 5)
I love the virtual tour and model. Cullen was very detailed, pleasant, and nice.

Review 20 (2020-10-14 - Rating: 5)
Excellent! Just moved in to new town home. We love our new place. The staff are the nicest that I have ever met (anywhere) and very friendly. It seems like maintenance is completely responsive and on top of their game! Great start and the property is great! LySandra was great from the beginning of our move from the East Coast until the time that we arrived. We have been here for more than six months and have been more than happy with the service and amenities.Update to my previous review... After over one year of living at Maxwell, we still love the property, office and maintenance staff! All excellent!

Review 21 (2022-11-14 - Rating: 5)
Maxwell Townhomes has such a caring staff. Drew and Brook are very helpful. When we went to tour it, we got Drew, a leasing agent and he was so helpful and knowledgeable about the property. He went out of his way to show us exactly what we needed. He takes genuine pride in the property and he talked about how he loves living on the property. It gave us all a sense of comfort in choosing the 3 bedroom town home. He took care of us from start to finish and made sure we got the special which is the rest of the month free. The application process was seamless, thanks to Drew. I really appreciated his professionalism.A week later I sent friends not knowing they needed an appointment and they got Brooke. Even though they did not have an appointment she showed them a video and answered their questions. My friend said the place was buzzing with people completing applications and waiting for a tour. Brooke was patient and so kind.You can definitely count on Drew and Brooke for professionalism and excellent service.

Review 22 (2024-03-26 - Rating: 5)
Kiana at Maxwell Townhomes provided exceptional service! Her friendly demeanor and efficiency made the move-in process a breeze for my clients. Highly recommend Maxwell Townhomes for a smooth and stress-free experience if you’re looking for a new home!

Review 23 (2023-08-31 - Rating: 5)
Thank you so much for finding me a beautiful apartment.The office team went above and beyond my expectations. They took the time to find me what I was looking for. The complex was very clean. The maintenance staff was super helpful.. Thank you so much with helping me in my move. I know I’m gonna love it here.You guys are great!!!!

Review 24 (2024-06-02 - Rating: 5)
This has been the best experience I’ve ever had with any apartment! Cullen is sincerely the best, he was so kind and extremely helpful! Riley is also amazing! 🙌🙌

Review 25 (2021-10-24 - Rating: 5)
Extremely happy that we moved here. Cassie was so great with me and my family. She made it a easy to move into our new home. Me and I are extremely impressed with the apartment. Impressed how clean it is around the complex. All the ladies in the office are so nice and will help you with anything. Love it here

Review 26 (2021-12-07 - Rating: 5)
Lived here for 5 months so far and its been a great experience! Samantha and all the front office staff has always been friendly, accommodating, quick to handle issues when they come up, from move-in to regular maintenance.A lot of reviews on here are about maintenance and facilities. If you have maintenance requests, just stay on top of it and send an email to the front office at the same time you put in a request through the app. This is a big complex and things can fall through the cracks, but every time Ive talked to someone from the office about an open request, Ive seen quick fixes. If you dont mind staying on top of those and following up when needed, you wont have any issues with maintenance here.For example, when we first moved in in July, the AC went out. I called the front office and they had a big portable unit installed within 20 minutes and a brand new outdoor unit ordered, delivered, and installed within 3 days - been running great ever since!Id definitely recommend Maxwell!

Review 27 (2020-02-03 - Rating: 5)
I have lived here for about 4 months and I LOVE it here. The staff is always friendly and inviting. They always take the time to make sure my experience is nothing short of stellar and they always give love to my fur babies, which is always appreciated! The maintenance crew is also outstanding. My issues are always resolved in a timely manner. I highly recommend these apartments.

Review 28 (2015-08-27 - Rating: 5)
Great Location.We have been staying here for a few months now and absolutely love the environment. Walking distance from the library and accessibility to highways make this a desirable HQ. Beautiful trees surrounding the community offer fresh air, visual ambience, and shade for your home. The roots have been an issue for some of the plumbing but never for more than an hour and lets face it, mother nature can be quite unpredictable. The management has been quick to take action before more disastrous problems occur but most people only see the hour water cut-off time. Not a big deal since the management informs us days if not a week in advance to plan accordingly. We had a few minor issues with the unit we were in but the staff sent out technicians to solve every problem swiftly.Theres not much you can do about people in the community (or anywhere for that matter) if they choose not to obey the rules and guidelines other than contact the management or police, if necessary. The pool has been out of commission due to kids pulling out the light. It is back up and running but please, parents watch your kids and dont let them run rampant without supervision. Kids are mischievous by nature, this isnt news. I love the BBQ area next to the pool and Bark Park.Keep up the good work guys.

Review 29 (2017-12-13 - Rating: 4)
Ive been living here for a year and renewed my lease for another 10 months. Its a safe complex which is what is most important to me. The majority of tenants are all families. Buildings are a little old and the pools arent the best but not too bad for the price. Customer service at the leasing office is a hit or miss depending on who attends you, but luckily I hardly ever have to contact them as there is a convenient online portal to pay rent or place maintenance requests.Maintenance is usually quick to respond to requests or will at least give you a courtesy call to schedule something within 2-3 days, depending on the urgency of the service request- although there have been a couple of instances where I had to call to follow up on a request. Not surprising though with how big the complex is. I consider myself a needy tenant so I let that slide since the numerous requests prior to that were taken care of immediately. Aside from that, no big issues with maintenance.I would recommend this complex to anyone looking for a safe and affordable apartment in a great location.

Review 30 (2020-02-05 - Rating: 4)
Ive been living here for 5 months and I must say that the place is really good. Firstable the leasing ladies are really nice and help you out, specially Lysandra, she was guiding me from the begging and cleared all my doubts, she was really patient and was willing to show me different apartments with all the patience of the world. I havent had any issue, I always feel welcome and whenever I have any inquiries, she listens carefully and help me out, same for the other ladies but I have interacted more with her.Overall the living experience has been really good. They recently updated the mini golf course and my kids loves to play on the kids place. The lighting could be better in the afternoon (specially the basketball and tennis one).Maintenance is really good as well, sometimes you have to give some reminders but overall they are really nice and helpful. I havent had any big issues or complains.

Review 31 (2017-02-02 - Rating: 5)
My girlfriend and I lived here for roughly a year and only moved out to go to college in a different area. During this year, I never had a bad experience with management. This is the only place Ive ever lived where management has been superb. There are occasional (maybe once a month) water shut-offs for routine maintenance, but the office always informs you of this at least a few days in advance and the repairs are always completed in a few hours. During my time here, I found that these shut-offs had no effect on my daily life. Though Ive seen online complaints about bugs and other pests, I never saw any myself (besides the occasional roach, which is to be expected wherever you go). Any maintenance requests I submitted were always filled in what I found to be a timely manner. I applaud Maxwell Townhomes for their superb staff, which has made my experience infinitely easier than anywhere else Ive ever lived. Thank you all for your time and dedication.

Review 32 (2018-06-06 - Rating: 4)
I have lived on property for 3 years and just renewed my lease again. The maintenance guy Bobby is amazing and on top of his work. The girls in the office are wonderful and are always making me laugh every time I go in. My kids love the pool and playground and the dog park is awesome! We are happy staying here until our home is built!

Review 33 (2021-07-02 - Rating: 5)
I lived at Maxwell Townhomes for 14 months and was so impressed by the caring and professional manner of the Maxwell team.During the winter storm the office brought in bottled water for those without. They handled the storm above and beyond to make sure their residents were okay. They constantly communicated via email when they were unable to make it in due to dangerous conditions.This team takes exceptional care of their property, and their tenants. Samantha especially has a caring way that makes you truly feel at home.The grounds are always clean with landscaping out weekly, water costs are more than reasonable, and the townhomes are insulated well, giving you the utmost privacy.If you are looking for a great place to live, you just found it!

Review 34 (2022-09-04 - Rating: 5)
Our move from Denver to San Antonio has been a breeze thanks to Brooke. Communication was outstanding and on point immediately answering any questions i had/still have. In past reviews people have mentioned cockroaches but i believe if you keep the place clean, food concealed, and pest control comes once a month there shouldnt be a problem. Havent seen the whole property yet but im excited to take my dog to the dog park when its not so hot. Also shout out to Anthony helping me get our internet and cable setup with spectrum. He immediately helped me even on the weekend with questions.

Review 35 (2018-03-28 - Rating: 5)
LOVE. I moved in about 3 months ago and I am in love with the complex. My experience with the leasing office and management has been the best I have ever experienced. Mellisa took us to every unit we wanted to see and spent ample amount of time with us and was happy to do so! She really took the time to make sure I was happy with the unit, its location and features! Brandy was AMAZING on the day that I moved in and made sure everything went smoothly. The complex is filled with families yet it is still so quite! I recommend highly to all my friends and family! Tricia is quick and happy to help me with any questions I have. There is so many amenities on the complex. Its big and beautiful! I love my new home!

Review 36 (2018-08-28 - Rating: 5)
My husband and I just moved here from Denver about three weeks ago and we didn’t know what to expect. We found these apartments online and went ahead, signed up, and hoped for the best. It was definitely the best. Melissa took the initiative to help us from the moment we were interested in this property until now and have has been outstanding! We were able to do the application process online, see pictures of the apartments and she helped us decide which one was right for us. We felt she was super patient with us and did not rush us into something we weren’t sure of. The thing I loved and appreciated the most was that as soon as we walked in for our keys we were presented with a “Things To Do” list in San Antonio since we were fairly new to the city. This was above and beyond our expectation. Thank you so much for making our transition the easiest and the smoothest it could have been!!

Review 37 (2022-08-31 - Rating: 4)
The whole office staff does a great job at making the Maxwell Townhouse a great place to live. The new lead Xavier Martinez and his maintenance team are quick to complete work orders and work extremely hard to keep the community clean and looking nice. I can truly appreciate the time and effort they invest in making sure all issues are resolved in a timely professional manner.

Review 38 (2022-03-08 - Rating: 5)
I recently moved into Maxwell townhome Brooke my rental agency was very helpful with my moving in process thank you Brooke. Quiet and peaceful place to call home. Their fitness center is nice and clean. Cant wait for the summer they have two pool in their property thats a bonus.

Review 39 (2018-05-31 - Rating: 4)
I currently live in these apartments for year. Every time Ive had an issue I have put in a work ticket and it was worked in a timely fashion. I love the location as is close to I10 and you can get to shopping in 10 min, plus the High School is Clark rated in the top 10 High School in all of San Antonio. The ladies in the office are very pleasant Ive never had an issue with them and the maintenance guys are great as well. Im reading the reviews and I have never seen the cops called and Ive lived on both sides of the property, again when I had an issue management fixed it right away and I was moved. Ive never had any issue with crime.

Review 40 (2024-03-16 - Rating: 5)
Cullen H was excellent to work with and went above and beyond to help us get the townhouse we were interested in. He also quickly responded and was very thorough with explaining all things needed. Would definitely work with him and Maxwell Townhomes again.

Review 41 (2023-09-14 - Rating: 5)
My boyfriend and I were given a nice tour by Kaci. The place looks very nice and cozy, staff seemed really nice, Kaci treated us well, gave us a nice tour, and made sure all of our questions were answered. I really hope we get accepted so we can make this place our home!

Review 42 (2021-10-22 - Rating: 5)
Leasing management Kat was awesome very kind and got us in very quickly a very smooth fast process, she answered all our calls, questions and concerns very quickly, the maintenance team is great they responded very quickly to a late evening emergency and took care of it very quickly they are also very kind and helpful. I have recommended Maxwell Townhomes to a few friends already its a wonderful community and the staff are awesome! Also a wonder place for people with children and pets they have a wonderful park and dog park and beautiful pools my kids absolutely love it!

Review 43 (2018-11-03 - Rating: 5)
The entire front office (especially Melissa and Sam) is AMAZING! They truly take care of the people that live here. They are the reason I have renewed. Any problem Ive had maintenance has taken care of right away. Not to mention the grounds are always kept clean. Calls and emails are always answered right away and they are always so friendly. This is a great place to live.

Review 44 (2019-05-08 - Rating: 5)
Excellent so far!!! I am moving across country and have been looking for the perfect community. Prior to Finding Maxwell, I called several places, but found no where near the customer service that this team has provided. Lysandra was great and very quick to respond an e-mail conversation to get us through the process. After providing all documents, she got my approval the same day, with my requested move-in date. If the property is half as nice as the staff, It will be a great experience. Will post again after moving in July! Note: I did not get a discount for giving a 5 start review, that is just not true.

Review 45 (2018-12-04 - Rating: 5)
Well, I have read a lot of the reviews here dating back 3 years . First of all this is my second year here as i moved in 2017 .We came here to SA from Egypt and stayed in a hotel for over 11 days and searched for apts ,lots of them. We found Maxwell and loved it so we signed up the paper work . We thought about it and decided not to take the place so i called and canceled the application and moved in temporarily to a trailer and was horrified at finding scorpions in the sink and on the floor i was scared to sleep that night and the next day i called Maxwell and told them i had a change of mind and wanted to go ahead with the lease plans and we moved in 2 days later. Sure there are cockroach problems and spiders and centipedes heck i even had a skunk that visited my patio lol and a possum as well as i get a few cats come by now and then. Maxwell has the pest control come out every month as it states on the lease and if you need them inside the house they come and also spray inside, people need to realize that SA is a very very humid area so there will be roach problems (we had issues like this in Egypt as well ) so these are pest that are everywhere not just at Maxwell . I ofc take care of this issue on a better and more personal level than just the pest ppl do as i use more natural methods that take care of the bug issues and it has as i do not see much of a bug problem only when the seasons start so its time to refresh my home made concoction to control it . My apt was not the most luxurious but it does feel like a mini home so i am comfy living here, i like my neighbors with the exception of some loud noises at times. The maintenance guys are super awesome and friendly all my issues get taken care off to 100% satisfaction and when they see me outside they ask me if all is going good with what they fixed. As for the water yes, the timely manor of letting you know was not good but management has changed since i moved in and they have been great at emailing me about the water (ofc there are emergency issues ) where it was late to let anyone know, otherwise we get the emails its up to us to read our emails several times a day (we need to do our part ) its our home. Take care of your home as well and not just depend on maintenance to do the work for u all the time that you can honestly take care of yourself if possible. (some ppl always sayits not my job) well then know that you are not the only one leasing and not the only one with issues that need to be handled so do your best to not let things go so bad that it will effect not only your health but your stressed out. i love living here a and i did go out and looked at other apts a few months ago and i prefer to live here than anywhere else i searched at. Seems all apt complexes have bad ratings and some may be very legetimant but the majority are because people refuse to take care of some of these issues that are not hard to do.Now for the office people (WHAT CAN I SAY ) i love them all as they are super duper in my book starting with Melissa. Tricia is also awesome and always makes time from her office to either come out or shout out a hello to me and ask how are we doing. Samantha and Brandy are very awesome employees as well and do a great job at making sure higher personal knows about our issues. otherwise i have to say i will be staying here a little longer cause i love the place and i know its not going to be heaven anywhere i live at but this is in between. btw water issues of being turned off happens in all apt complexes to my understanding as there is one that shuts down several times a day every day basically.P.S i do not go out to the park or pool but i have seen it and it is great area also the grounds are well kept its ppl that throw out trash or do not dispose of there magazines in the mail that end up flying everywhere its not the fault of the maintenance or office as they strive to keep the complex clean.people where you live is what you help make of it do not contribute to destroying it. want trashy then be trashy. MAXWELL IS AN AWESOME PLACE!

Review 46 (2015-11-12 - Rating: 5)
Can not find enough words to show my satisfaction with my new home! Their new appliances, high ceilings, and wood-like floors give my new place a contemporary feel! This specific floor plan is not only quite spacious, but it even comes with my own little back yard to enjoy the serene, relaxing evenings. The gym, the two swimming pools, doggy park, basketball court, tennis court, walk area and even benches to soak in the ambiance are simply icing on the cake. The staff is very professional, friendly, attentive, and courteous. I do wish they had a clubhouse, but other than that theyve exceeded all expectations!

Review 47 (2023-02-16 - Rating: 5)
Before I moved in the staff at Maxwell Townhomes were very helpful and sweet, especially Drew. After I moved in we had some minor maintenance issues, I would put in a request and their team would be at my doors fixing the issue within 24 hours. So awesome!

Review 48 (2023-06-11 - Rating: 5)
I had an outstanding move-in experience with Son. Honesty, transparent communication and timely task completion were noted for. The community itself looks nice with a lot of trees. Parking can be a little issue depending on where you are at I guess.

Review 49 (2023-03-15 - Rating: 5)
The front office ladies are awesome, super kind and helpful!The property is very well kept and clean, nice and quite as well.Parking is great. And no over flowing dumpsters cause they get picked up twice a week.

Review 50 (2018-04-05 - Rating: 5)
I wanted to give myself time to rate this place, been here a month. I love it so far. I worked with Brandy when getting started and she was awesome. She walked me through everything and always emailed or called me back. The manager is also awesome, she is very welcoming and friendly. The complex is quiet, well kept and no roaches or rodents, as I have seen on the other reviews. I am so glad to have chosen this complex!

Review 51 (2023-10-01 - Rating: 5)
So far, so good. Im waiting on the contractors to fix the stuff that should have been done before I moved in, but Reilly and the office staff are awesome. So far, we like it here.

Review 52 (2018-05-25 - Rating: 4)
My experience with both Management and Maintenance Support Staff has been very good right from the beginning. Line of communication is great and so is the follow up on all my requests on all minor issues.I have been here for one month and hope and expect to continue enjoying My residency here at Maxwell Townhomes.

Review 53 (2023-09-01 - Rating: 5)
I absolutely recommend living here at Maxwell!! I have had nothing but a great experience with the office staff!! I recently moved in and they took the time to make sure my move was smooth from the moment I walked in the door! Thank you so very much for all that you’re doing!

Review 54 (2019-06-03 - Rating: 5)
I recently toured the community and met the property manager Tricia. I had a great experience and I can tell she cares for her residents, she was alone when I came and you can tell as residents came she called them by name. I also noticed the property grounds are well kept and the landscape and all the amenities the property has are great. I am trying to relocate from New Braunfels in August and I would love to lease with them.

Review 55 (2018-09-06 - Rating: 5)
Ive been living here for 3 years have had no problems whatsoever. The staff and management have been really nice to us. We just renewed our lease for another 10 months. This is the longest we have stayed at in one place in a while. This place is great!

Review 56 (2020-02-04 - Rating: 5)
Been living here since August of 2019. Got all moved in thanks to LySandra Ashraf, who still works at the front office. She was super helpful and informative with the whole process and made it easy to get settled in. Shes still super kind and helpful to this day and makes living here more fun. Everyone else on the staff is kind and welcoming as well. So far I love living in this community.

Review 57 (2024-06-28 - Rating: 5)
Recently had some issues in the apartment and reached out to the main office, work was done fast and efficiently.. the staff and workers were all really nice as well thanks again!

Review 58 (2019-01-09 - Rating: 5)
This apartment complex is super cute! Its a little aged, but it gives it some character:). The staff members always try to understand and work with you. They always have bright smiles and are eager to help. First time in Texas, and would definitely recommend:)

Review 59 (2018-10-20 - Rating: 5)
I have been here for about two years now and I absolutely love living here. The new staff over the past year has changed immensely...friendly outgoing amd always smiling when I come into the office. Thats just one of the reasons I renewed...besides their awesome amenities and maintenace always keeping the grounds clean.

Review 60 (2018-07-02 - Rating: 5)
We lived at Maxwell for 3 years and will be sad to say goodbye. The staff and maintenance went above and beyond to make sure all of our needs were met over the duration of our time there. Our townhome was very spacious and as our family grew we even transferred to a larger floorpan while searching for a home to purchase. Overall experience was a positive one.

Review 61 (2024-06-09 - Rating: 5)
I love this place, but the manager aint worth me going back to prison.she has a very ugly attitude, talks about her own tenants. She isnt fit for jobs like this.

Review 62 (2018-12-04 - Rating: 5)
My wife and I moved here back in July & the feedback we have is just amazing . From the front office to maintenance workers , make ready , to the groundsman. I would recommend my family to move here and friends . I love the communication, door contest, potlucks every one here is just great .

Review 63 (2018-12-04 - Rating: 5)
Ive lived at other Apartments and this is by far the best one Ive stayed at so far. The management has always been friendly to me and the maintenance workers here are exactly the same. The location is great and never had a problem here. I would recommend this place to anyone.

Review 64 (2024-03-01 - Rating: 5)
Kiana gave me a thorough tour with all the available options, if youre considering leasing a property, having someone like Kiana who is so informative can make the process much smoother!

Review 65 (2024-09-24 - Rating: 5)
This has been good to us. Riley and Lorraine have been awesome to us.

Review 66 (2020-02-08 - Rating: 5)
LySandra is amazing to my clients each time Im in the office. Shes very professional and courteous to everyone she encounters. Greystar is an awesome management company, and theyre my go-to-properties when I have clients who want something nice. Maxwell Townhomes is highly recommended. Prices are very reasonable for the location! If you need assistance with finding an apartment at Maxwell, ask for LySandra, and let her know Jason Ontiveros with Texas Relocation Experts sent you.

Review 67 (2020-02-03 - Rating: 5)
Maxwell has been is a great community to live at! Their leasing staff as well as their maintenance are extremely efficient and friendly! They have a lot of events for their residents, which makes this community perfect!

Review 68 (2024-06-28 - Rating: 5)
Abby and Reilly were amazing!! They went above and beyond to make sure that our move-in was smooth sailing.

Review 69 (2023-08-30 - Rating: 5)
Reilly took care of us and helped us out a lot. Glad she’s the manager now. Happy with the upgraded unit. Thank you so much

Review 70 (2018-09-07 - Rating: 5)
So I’ve lived here for a while and I cannot speak highly enough about Maxwell Townhomes. From the staff and grounds to the amenities provided, I’m completely awe struck. I have to give a shoutout to the maintenance lead Bobby, he has been nothing but friendly, helpful, and specifically goes above and beyond to make residents feel cared for. I cannot think of one bad thing to say about the complex. 10/10 would recommend.

Review 71 (2018-09-30 - Rating: 4)
From the beginning Melissa has been nothing good but helpful to me and my roommate! She’s awesome and tries her best to get to all residents in a timely manner. Super sweet too!

Review 72 (2020-02-13 - Rating: 5)
Beautiful area to live in. Love the amenities. The staff, including maintenance is very attentive and helpful. I have so far enjoyed my stay here and glad I picked this place to live. A bit expensive but you really get what you pay for 🤗🥰

Review 73 (2020-02-05 - Rating: 5)
I love sending clients to this community. They always fall in love with the property and floorplans. The pricings great for townhomes as well. I always tell them to ask for lysandra, shes awesome and makes the place feel like home.

Review 74 (2022-05-17 - Rating: 5)
I moved in two months ago and was given a home very quickly; I believe it was within the week. I’ve had nothing but good experiences living here and they’re especially ramping up improvements in the following months.

Review 75 (2023-09-16 - Rating: 5)
Staff is friendly and maintenance is very helpful. The manager always available if needed. The property is looking great. Pleased with the changes.

Review 76 (2016-08-03 - Rating: 5)
I spent 2 years in Maxwell Townhomes and moving out because of traveling to Houston due to work requirements.I appreciated the following:Good management skills and communication, good location in terms of schools and shopping, fast maintenance response, nice layout of the complex, beautiful park, and off course the soccer field.

Review 77 (2020-03-21 - Rating: 5)
I’m moving from out of state to Maxwell Townhomes, I greatly appreciate what LySandra has done for me, making everything smoother and easier than what I expected. LySandra customer service is exceptionally excellent!! I look forward to moving into my new home. Thank you so much!!!

Review 78 (2024-02-28 - Rating: 5)
I had the pleasure of working with Cullen, he was very knowledgeable and helpful in my leasing experience!

Review 79 (2018-05-27 - Rating: 5)
This is for Bobby Dominguez! That great guy. He is head of maintenance at the writing of this review. Came on a Sunday and fixed my AC. This guy is the man. If management is looking at this, give him a raise. Awesome performance.

Review 80 (2015-09-29 - Rating: 5)
Nice facility, great pool areas. Dog park and tennis court. Awesome gym. My friends who I visit here say their only complaints are the plumbing,parking, & outdoor personal space.

Review 81 (2020-12-08 - Rating: 5)
Kat is a angel and the best leasing agent out there. Thank her for her service! Sam is professional and polite and has a beautiful soul that just loves to help others!

Review 82 (2024-06-28 - Rating: 5)
I’ve had some minor maintenance issues. The staff was friendly and helpful. They got everything taken care of right away.

Review 83 (2019-07-30 - Rating: 5)
I must say management and staff treat you like family here..It will be almost a year since i moved in, and im definitely considering renewing my lease.... Im a truck driver and i may just live on the road, thats why i said im considering...love it here at Maxwell townhomes..

Review 84 (2023-09-26 - Rating: 5)
Jesus did an amazing job fixing my shower. Fast and efficient got in and out. Couldn’t have asked for more. Thank you.

Review 85 (2020-02-05 - Rating: 5)
Lysandra was really nice when touring the property and explained the benefits of living in the area, she made the leasing process smooth and simple, thank you!