Mason Senior

Located in Houston, Texas

Address: 2243 N Mason Rd, Katy, TX 77449, United States

Phone: +1 281-578-3390

Rating: 4.1

Review 1 (2025-01-31 - Rating: 5)
The staff in the office as well as the maintenance crew are amazing.Their responses are quick and care goes beyond expectations. They are always there for their residents.

Review 2 (2023-06-26 - Rating: 5)
Just moved into Mason Senior Apartments. The staff was very helpful in keeping me up to date on available units and processing my paperwork.All of the information provided to assist with the move was clear and concise. It is a pleasure working with a knowledgeable staff.The apartment is laid out well with an open plan. Complex is quiet and everyone I have met has been very nice and welcoming.I look forward to living here for many years.

Review 3 (2023-08-03 - Rating: 5)
Recently I needed some appliance and fixture repairs and was delighted with the efficiency and cheerfulness of our staff. Elizabeth processed work orders and followed up with me. Alex replaced an overhead kitchen light, a toilet flap and a stove burner. Using his phone translator, he took the time to explain details on the toilet fix.I appreciate the routine upkeep the staff perform such as trash pick-up, air filter replacements and checking the exterior hot water tank closets.This morning Terry, our Apartment Manager, explained how they could help me with a post office delivery. I appreciate the efficient service and cheerful helpfulness of the staff at Mason Senior Apartments. I highly recommend living here. Im glad I do!

Review 4 (2023-07-12 - Rating: 5)
I just moved into Mason Senior Apartments. Terry and Liz have been wonderful! Very helpful during the application and move in process. Both knowledgeable, professional and kind. The move in was effortless and the maintenance team is amazing. Martin and Alex did a great job in preparing my apartment for move in. It looks brand new A+. I look forward to many happy years to come here. Thank you Mason Senior Team!

Review 5 (2024-08-29 - Rating: 5)
I enjoy living here!I enjoy my friends and neighbors!The new staff is awesome and very attentive!

Review 6 (2023-04-20 - Rating: 5)
I am writing this for Ms. Schlett. She just moved in and Ms. Terri and Ms. Elizabeth help her out to get qualified and they did a wonderful job. The apartment is roomy and very, very nice. I would recommend this place to any senior needing a nice place to live. Lots of eminities. The ladies that live here are very friendly.

Review 7 (2024-08-29 - Rating: 5)
I love living at Mason Senior Apartments. The staff is so nice. I like the staff

Review 8 (2022-02-01 - Rating: 5)
Being unfamiliar with the area, I randomly reached out to the property manager to inquire about price and availability. Even though they had no immediate availability, Terry the property manager, went above and beyond my expectations by providing me with other leads that were of interest to me.I would have loved to do business with this property - even in the brief interaction, the customer service and professionalism impressed me.Thank you Terry!

Review 9 (2022-06-29 - Rating: 5)
Terry is so courteous and helpful when looking for a new home! She has a comforting and caring attitude during a time that can be very stressful! I am thankful that I have the opportunity to work with her to find a home.

Review 10 (2022-11-10 - Rating: 5)
Thank you so much Terry, for the information you gave me on the phone today and the time you spent answering my questions. You are top notch and I will refer to you anytime!

Review 11 (2020-02-06 - Rating: 5)
My mother-in-law has been there now for two years. Theyve always been nice to her and help her out when she needed it.