MAA Grapevine
Located in Houston, Texas
Address: 2300 Grayson Dr, Grapevine, TX 76051, United States
Phone: +1 817-859-7580
Rating: 4.1
Services
- Online appointments
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Pets welcome
- On-site parking
- Dogs allowed
Categories
- Apartment rental agency
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-19 - Rating: 5)
Is a great place to leave and pet friendly, just one bad thing they have… no floor in the apartments only carpet:( but that’s the only thing, I always had the idea that having floor is more clean and less maintenance. They need to change all the carpet to the next resident. But, We are really happy here. Great customer service and attention. -
Review 2 (2025-02-27 - Rating: 5)
I had an amazing experience on the tour with Jesus! He was super knowledgeable, friendly, and made the whole process enjoyable even with the stress of moving. He did a fantastic job showing me around and answering all my questions. The complex itself is impressive and accommodating, and his enthusiasm really made it stand out. -
Review 3 (2025-02-27 - Rating: 5)
I have been looking for an apartment in Grapevine & decided to visit MAA. Visiting the complex I found myself to feel safe & comfortable. Once entering the leasing office I was greeted by Jesus Hernandez. Any questions I had over the apartments he answered with no issue. He treated me like family & gave an exceptional tour of the apartments. Thank you, Jesus. -
Review 4 (2025-02-11 - Rating: 5)
I called looking for an apartment, and Ashley helped me. I felt kinda bad because I had a million questions, but she happily helped me and answered all of them! When I went in, Brittany showed me a cute little apartment that was perfect! She was so sweet and helped walk me through the process! I move in in March! Thank you so much for making a stressful experience wonderful and easy ! 👏 -
Review 5 (2025-02-27 - Rating: 5)
I had an amazing experience touring the apartment with Ashley! She was incredibly knowledgable, friendly, and answered all my questions with patience and enthusiasm. I truly appreciated her warm approach making me feel welcome. -
Review 6 (2024-12-19 - Rating: 5)
I lived at MAA for nearly three years, and my experience was fantastic from start to finish. The staff, especially Brittany Watson, went above and beyond to make every interaction seamless and pleasant. Even my move out process was handled with efficiency and care. The community is well maintained, with clean grounds and a responsive maintenance team that addresses requests promptly. Overall, living here was a great experience, and I highly recommend MAA to anyone looking for a comfortable and well-managed place to call home! -
Review 7 (2024-10-13 - Rating: 5)
I’ve lived at MAA Grapevine for over 8 years, and my experience in both a 2-bedroom and 3-bedroom apartment has been fantastic. Recently, the office staff went above and beyond to address an issue with a difficult neighbor. With their support, a solution was found, and I continue to enjoy living here. Repairs to the property and apartments are handled regularly and efficiently. I also appreciate the monthly community events and the staff’s dedication to keeping the property well-maintained. Thank you to the team for making MAA Grapevine a great place to call home! -
Review 8 (2025-02-28 - Rating: 5)
I recently visited your Grapevine location and I just want to say that Ashley Grody was extremely helpful, very knowledgeable, accommodating during my tour. I must say she is a rockstar. Yall are lucky to have someone like her representing your company and property. Stopped in again to visit your location and spoke with Ashley Grody again and as always she has made our tour a wonderful experience and I will be leasing an apartment through her once I get my date to move here from my job. You guys are lucky to have someone who is willing to stop eating their lunch and take us another tour and answer all questions without hesitation. Once again I want to say thank Ashley for all your help in trying to make our transition easier. -
Review 9 (2024-12-09 - Rating: 5)
I started my search early this year and already I was met with excellent service by the assistant manager Ashley who continued to reach out for the next two months as I contemplated moving . Once I decided the first person and location that came to mine was Ashley , MAA grapevine . I decided to make another trip and this time I was met by Brittany with , again stellar service. I began the process to rent and Brittany , Gustavo and Ashley all worked together to fit me in the right model, location , price while working to verify my info and income. They were so kind and professional but what I really appreciated was how they wanted to help get me in . They were helpful! I’ve since moved in and I love it . My unit looks brand new , appliances are new or close to it and carpet is fresh , paint, ect…..Did I mention the smart features ?Incredible , I can turn my lights on and off from the office , the air up or down and so on!My first maintenance call I made today as I needed help learning a smart feature . I was met by Daniel who did not make me feel stupid , instead he showed me how things work and quickly addressed another question of mine I had on the spot ! I am so impressed with not just the location and apartment but THE STAFF HERE at MAA Grapevine !Thank youAshley , Brittany , Gustavo , and Daniel !Stellar Service !Jennifer B -
Review 10 (2024-10-09 - Rating: 5)
I have been living at MAA apartments for about a month now and I am very happy with my experience. The apartments are well maintained, I am very grateful to the management team and the young man Gustavo Ramos because he clarified all my doubts and is incredibly responsive to any concerns I have had and the maintenance staff at the place is always willing to solve any problems. The community has a pool, gym which is very convenient, The location is perfect for me, close to everything I need in the city of Grapevine, Tx. -
Review 11 (2024-10-17 - Rating: 5)
Outstanding service from all of the staff at MAA Grapevine. Always a positive experience when speaking with anyone in the leasing office. Nothing but professionalism and kindness. Grounds are always nice and maintained. -
Review 12 (2021-09-21 - Rating: 5)
I have lived here for 5 years and I am very happy, not only with the complex, but with the staff. The complex, while it may have been built in the 80s, has been very well kept and they do a good job of keeping it in tip top shape. The staff is nothing short of amazing. Everyone from top to bottom has been great to work with. Thanks Team! -
Review 13 (2024-11-13 - Rating: 5)
Stayed here for years any problem we encountered was fixed quickly. Office always had something going on for the community. Really great people working here youll love it! -
Review 14 (2024-12-31 - Rating: 5)
I love living at MAA Grapevine. Its close by to anything you can think of. The location is beyond peaceful. Maintenance comes next day for any concerns. Looking forward to being here longer! -
Review 15 (2024-10-07 - Rating: 5)
What a beautiful Property. Staff is friendly and kind and always doing good things for the property. I couldnt be any happier to live here.If your looking for a place to live concider MAA Ggrapevine, the apartments are very well maintained and very clean at the time of move in. -
Review 16 (2025-02-28 - Rating: 5)
Ashley, Pastora and Jesus are truly awesome office staff they listen to any problems that come our way. We have love our time here. -
Review 17 (2024-12-24 - Rating: 5)
I love living here. I’ve never felt so at peace. The maintenance team is outstanding and should be recognized every single day. -
Review 18 (2024-10-04 - Rating: 5)
Love my new home! All the staff is amazing. I would recommend these apartments homes to all my friends and family. 100% recommend these apartments!!! -
Review 19 (2024-03-29 - Rating: 5)
I’ll say for my time here, they did their best to accommodate me. I did have an issue with the payment system but that’s more on the corporate level than a personal thing. I would say it’s good apartment if you don’t need all the bells and whistles. My neighbors were quiet and never bothered me. One advice, don’t have visitors park in regular parking without registration because they will tow. -
Review 20 (2025-02-27 - Rating: 5)
Jesus Herndez Made the tour an amazing and easy experience felt no pressure what so ever and definitely recommend -
Review 21 (2024-10-10 - Rating: 5)
Got a tour from Brittney today she was so nice & informative from the beginning of our interaction over the phone, went over all the different options for us & letting us chose what’s best for us. Best part of my day today! -
Review 22 (2024-10-11 - Rating: 5)
Long term resident here, Just had to say Ashley, Brittany & Pastora are quick to assist with anything that may arise and are super respectful and caring for their residents here at MAA Grapevine. Certainly, 5 out of 5! -
Review 23 (2024-06-01 - Rating: 5)
I have lived at MAA Grapevine for almost 3 years and the only reason that Im leaving is to be closer to a new job (but Im still staying within the MAA Community). There are not enough words to describe how wonderful the MAA Grapevine community is. Ive never had any issues with my neighbors, parking, noises, other residents pets, etc. The community is spacious and very pretty with lots of landscaping and trees around. The community is in a great location, super close to several shopping areas, restaurants, gas stations, fast food places, highways, etc. It is extremely convenient to all your needs. There are 2 pools and a pretty spacious gym (which is rare for most apartments). The only time Ive needed maintenance, they were out quickly and took care of the issue immediately.The office staff has always been incredible and they do several treats for the residents throughout the year. Wine tasting, Easter Egg hunt, breakfasts, pool parties, etc. Every one that works here is always extremely friendly and they great you by name when you go into the office. You arent just a tenant, you are a valued resident of the community.I want to give a special shout out to Taylor. She has been absolutely incredible in assisting me during my transfer to my new property. She says that shes just doing her job, but I feel that she has gone above and beyond in helping me with the transfer and I cannot thank her enough.Im sad to be leaving the Grapevine location, but Im forever thankful that Im able to stay within the MAA family. -
Review 24 (2025-01-29 - Rating: 5)
Jose and Daniel were great on completing service request on time. Best maintenance in Texas. -
Review 25 (2025-01-17 - Rating: 5)
Brittany, Ashley & Pastora are very helpful and are amazing. Maintenance is really awesome and super quick. -
Review 26 (2024-03-29 - Rating: 5)
I have lived here for 6 years and this is an excellent apartment complex. Taylor and Brittany in the office are SO welcoming and helpful- they go above and beyond in helping the residents! Move-in is a breeze- I transferred to a larger apartment and the place was pristine upon move in. Any maintenance requests are handled extremely quickly. I highly recommend this complex if you are looking in grapevine! -
Review 27 (2024-05-19 - Rating: 5)
Full disclosure: Ive only lived here for six days, but Id love to share my experience so far. It started about a month ago when I visited the premises for a standard tour. The leasing agent Taylor Hammer was SO sweet and fun to talk to! It felt like I had been chatting with a friend Ive known my whole life. When I decided to apply here, she walked me through the whole process - application and down payments, getting my ESA paperwork through, finding renters insurance, etc etc. She was in constant contact with me for any questions I had. I still havent fully finished my move in, but heres what Ive seen so far.The day of the move in was great. They gave me a welcome basket, which Ive never had any of my previous apartments do! It had some great standard things: hand and dish soap, toilet paper, air freshener, that type of things. While yes, I know thats something they probably do for every tenant, it still made me feel so loved and valued! Like Wow, Taylor cares about me and wants me to have a good first day here! Also, the welcome packet includes information on the surrounding area, historic Grapevine, some nearby schools, and grocery and more, which is super helpful as I am totally new to the area! Im planning on going through the list of local restaurants and checking them out and supporting some local businesses :)As far as the actual move in goes, well, there were the usual move-in issues that I feel everyone experiences regardless of where they live since they cant always be controlled by the front office. There was a broken pantry shelf, closed air vent, confusing bathtub knob, and just a handful of miscellaneous wear and tear that comes with a property having had multiple tenants over the years. I submitted several maintenance requests (sorry front desk, I swear Im not picky and high maintenance!!!) and within a few hours I had maintenance at my door ready to fix them! I didnt catch the mans name, but he was so sweet and kind and seemed like he just genuinely wanted me to have everything fixed so I could enjoy my living experience there! So while yes, I did have some issues, they were less of actual things that needed to be fixed and more him explaining how they worked (ngl I felt kinda stupid for that).Now, I cant speak for how consistent the quick maintenance responses or front desk responses are since I havent even been here a week, but its very reassuring how quickly they came by. I did just submit a pest control request because theres a family of wasps trying to settle down in my balcony by my bedroom door and Id much prefer if they didnt do that, but since its the weekend I have zero expectations that theyll be here today since the employees are people too and deserve to have time to themselves as well.The only true negative I have so far is that yes, there are bugs. Ive had a handful of beetles and gnats in my bedroom and bathroom area. I think this is mostly due to the nature of where we live, and I also suspect this is an older building. However, I believe in doing no harm, even to bugs, so I have just been able to capture them in a jar and set them out on the balcony. Bugs like these have never really scared me, so I dont really care that much (so long as I dont wind up with roaches, I dont fw those). If youre absolutely terrified of bugs, maybe this isnt the place for you; but we are in their home!Anyways, I know that was a very long review, and if you stayed this long, thank you! I think my biggest takeaway here is the genuineness of all the staff. They really do make you feel like youre a part of the MAA family and that they truly care about you and that you have a wonderful experience here! Every person I have interacted with, whether that be the leasing agents in the front, maintenance, or honestly even my neighbors, I have walked away with a smile. I am truly happy so far to call this place home, and I look forward to the next 14 months Ill be spending here :) Ill keep this review updated as my time here continues! -
Review 28 (2024-11-15 - Rating: 5)
Can’t express how grateful I am to have found such an amazing place, their office staff customer service is beyond exceptional, attentive, knowledgeable, helpful and very friendly. Thank you very much for your support!! -
Review 29 (2024-04-26 - Rating: 5)
I moved back in recently, having lived here a couple of years ago. Taylor made the process incredibly simple and efficient! The location is great! There is plenty of parking too! The units are spacious for the price! -
Review 30 (2024-04-02 - Rating: 5)
Rafael B. Was great! He was my first encounter with maintenance as a new resident and everything went perfectly. He was attentive and although he had to order a part for my fridge he came as soon as it arrived. You’re amazing! Thank you! -
Review 31 (2024-11-13 - Rating: 5)
Ashley is always very helpful with any issues or questions I may have with work orders or my apartment. -
Review 32 (2023-07-21 - Rating: 5)
I have been living at the property for the last year and I must say I have really enjoyed this community, both the office and maintenance staff are super friendly, professional, and HELPFUL. They are always super quick to respond to inquiries or work requests for paperwork, maintenance requests, etc. The property is generally pretty clean, safe, and well-maintained. I also appreciate how quick the management is to send out email updates for any issues on the property, or just to notify us of special events that they arrange like ice cream trucks, wine mixers, etc. Thank you MAA Grapevine! -
Review 33 (2024-10-24 - Rating: 5)
Brittany is amazing!! She is super helpful and very informative. Super sweet individual. -
Review 34 (2025-01-17 - Rating: 5)
Maa grapevine , your personal Gustavo and Amanda Brittany , Ashley , Pastora . They are perfect , exelent persons , they help me to rent so fast and documentation . They are so kind persons , thx toooooo muchhhh them ❤️❤️❤️❤️❤️🌹🌹🌹🌹🌹🌹🌹 -
Review 35 (2024-01-24 - Rating: 5)
Absolutely an amazing move in experience. Beautiful units, extremely kind and helpful leasing office. Maintenance is extremely professional and very friendly! Which is rare at an apartment complex. If you’re planning on moving to grapevine, definitely check out MAA. -
Review 36 (2023-03-14 - Rating: 5)
Wonderful apartment community. The office staff is really helpful and very polite. I had most interaction with Michaela, she is amazing and will answer all your queries. I found pretty much everything as it should be while moving in. There were very minor maintenance needed for somethings which was taken care very efficiently by maintenance. -
Review 37 (2024-04-10 - Rating: 5)
I had an issue with the payment system but that seems to be a problem with corporate and their system. Brittany has always been a delight to work with and Taylor was able to help out and give me alternatives. She was very understanding and patient with me despite my frustration. Thank you to you both -
Review 38 (2024-12-30 - Rating: 5)
MAA Apts has met all my needs, they answer all calls to repair and provide a Great place to live!! -
Review 39 (2024-09-02 - Rating: 5)
I live here almost 3 Years ago last week we have a situation with the a/c and the leasing office manager help my family and me a lot this is good place for living. -
Review 40 (2024-04-02 - Rating: 5)
Everyone in the office was very sweet and helped us patiently with all of our questions. Taylor in particular was amazing and super kind :) It was a great experience and we’re excited to move in! -
Review 41 (2023-07-18 - Rating: 5)
I still live here (3.5 years)and the property is nice, quiet and clean, my neighbors are awesome , the office staff and maintenance crew are amazing! It is an older property so normal wear and tear is expected. They worked around the clock to get the water heater issue fixed completely and any other maintenance request which have been minor have been resolved really quick! I would highly recommend this property to my friends, family and anyone else looking! Conveniently located as well!!! Thank you MAA 😊 -
Review 42 (2023-06-23 - Rating: 4)
I have been a tenant of MAA Grapevine for 3 years, and I have enjoyed my stay. Management and maintenace have been attentive, and the property and buildings themselves are nice. There is plenty of parking, and it is walking-distance to nearby parks. The complex is generally quiet, but kids can sometimes be heard playing in the afternoon, which never bothered me.The only cons I have noticed are that there seem to be occasional (but brief) water interruptions in parts of the community as maintenance is frequently being performed on the water infrastructure. However, my routine has never really been affected by these interruptions, and they seem to be fixed quickly.All in all, a pleasant place to live. -
Review 43 (2023-12-11 - Rating: 5)
The office Staff at MAA Grapevine are so sweet and friendly. From the time you walk in, you are greeted with a smile and someone ready to help you. When I first went to MAA Grapevine, Taylor was soo nice and had such great customer service. I was able to tour an apartment and she was there to answer all of the questions that I had. When I finally made the decision to move there, everyone in the office, were very supportive and was there to help me every step of the way. My move in process was easy breezy and everything was done online through the online porter. The neighborhood is quiet and the grounds are always kept nice. Thank you to Taylor, Brittany and the Assistant Manager for helping me and for showing great customer service. If you are looking for a apartment, this is where you should be.Update: 12/11/2023Everything is WONDERFUL, we love staying here. My husband and I love MAA Grapevine. Work Orders are always completed in a timely fashion and you will always get a call if a part has to be ordered or just to keep you updated and the office staff is always there to assist when needed.Thanks ladies and maintenance staff for all that you do for MAA Grapevine. -
Review 44 (2024-05-03 - Rating: 5)
MAA has been a great environment to grow and play in. Theres always an event and a friendly face to help get these done. I find it fun to talk to Brittany, Taylor, Ashley and Pastora. They make you feel at home! -
Review 45 (2023-05-14 - Rating: 5)
Brittany in the leasing office was absolutely wonderful! Me and my husband were looking for a one bedroom within our price range and luckily she was able to show us a one bedroom with a study within our price range so our son can have his own room. We are so excited to hopefully move in by September if there is availability! -
Review 46 (2023-08-04 - Rating: 5)
We’ve enjoyed living here the past two years. The office staff and maintenance team are friendly and prompt. Also they make an extra effort to keep the community clean. Nice location too, right off the highway and about 20 mins to either major city. -
Review 47 (2020-09-16 - Rating: 5)
Came here about a month ago to view the apartments couldn’t move in due to financial reason, but wow! These apartments are amazing nice and spacious.. the office was nice and clean when I went the staff was nice and respectful! The one person who stood out was Tori, she greeted me as soon as I walked in the door! She was very professional, organized, respectful, loving, and energetic! She was able to answer all my questions and she was patient with me. Anybody going to view these apartments I would recommend them seeing her and I thank her for professionalism! -
Review 48 (2022-09-30 - Rating: 5)
I dont generally do reviews but thought I needed to write one for the experience that I had with Brittany one of the leasing agents in the office. I have visited your property a few times see friends and thought I would stop in the office. When Brittany greeted me she was pleasant, professional and super helpful. Your property is very pretty and well maintained. Thank you for the personal touch on my visit. -
Review 49 (2020-11-16 - Rating: 5)
The leasing office consultant Alex Heuer was exceptional at making renting a stress-free process (thank God). She was very attentive and helpful whether in person, on the phone, through email, and was simply pleasant.The apartment itself is spacious and well priced. Management offered me a great deal even though I made it pretty clear I was already intent on renting as-is.The resident portal on their website makes it easy to keep track of payments, setting up rental insurance, etc. There are well priced Pet services nearby available as walk-in, ranging from getting shots to trimming nails it seems like an easy process.Dont hesitate to ask them questions, theyre quick to respond and eager to help (in my recent experience) -
Review 50 (2023-04-13 - Rating: 5)
Service Technician Jose Palencia is so amazing. He removed my old dishwasher and installed a new one so fast without missing a beat. He communicated with me by letting me know what he was doing. I work from home and he completed the task without disturbing me. He made sure that my dishwasher was operating properly before he left. He was so polite and professional. He is definitely a great asset to the MAA Grapevine service team! -
Review 51 (2023-09-18 - Rating: 5)
Been here bout 4 months, have been very pleased with the response time of the office and Maintenence as well. Today Jose P. came by to fix our dining room light and he was so polite and resolved our issue very quickly. He explained what happened and what I could do next time to fix it! -
Review 52 (2022-12-16 - Rating: 5)
MAA Grapevine has been our home for 2 years and we have nothing but great things to say! Weve had a few issues that required maintenance to come and Rafael has ALWAYS taken care of us efficiently. He is absolutely amazing and super professional when entering our home. I would highly recommend living here to anyone. They have no animal restrictions and its made finding a place to live easy with our pit bull mix. 10/10 recommend! -
Review 53 (2022-03-22 - Rating: 5)
I have enjoyed living at Colonial Village at Grapevine for almost three year now. The location is great for my and an easy drive to both Dallas and Ft. Worth. You really cant beat the price and apartment size for the location.Any maintenance requests are acted on quickly and provide a follow up email. With an older apartment complex it comes with some normal upkeep challenges but the staff is always friendly and understanding to help when needed. -
Review 54 (2020-12-08 - Rating: 5)
We lived here for about 1.5 years while saving to buy a house. The office staff were always polite and helpful from when we signed the lease to any time we called or came in with questions. We made 2 repair requests during our time there and they were both completed quickly and thoroughly. The area is great as it is close to a variety of restaurants and stores. My only complaint (which is not a reflection on the apartment as it not something they can really control) is that there is a real issue with people not picking up after their dogs. Be aware that if you have dogs, you should be very careful where you step when you take them for walks around the apartment! All in all, I think the pricing is fair, area is nice, and staff is great so I would recommend CV at Grapevine to anyone considering moving here. -
Review 55 (2021-02-14 - Rating: 5)
I’ve been living here for more than 3 years and it has been a very pleasant experience since move in. The best part of this apartment complex is the maintenance team, they are fast and polite in every situation. I’m writing this review on a Sunday afternoon, on Valentine’s Day, it’s 16° outside with a feel of -2°, because two guys from the maintenance team just came to repair the heat. Lucas and Rafael just made our day!I am not going to say that there are no issues in the complex, the apartments are a bit old and in need of an upgrade, but it’s very clean and when they gave me the option to have a reserved parking space it really changed my experience.To summarize, a great location, good management team, awesome maintenance team and get a reserved parking space! -
Review 56 (2018-09-01 - Rating: 5)
Ive lives here for 3 years now. Some of the reviews mention bugs and water issues. Im on the first floor so occasionally there are bugs, usually just crickets during what seems to be Texas cricket season. The complex is older so there are some issues with water, but the complex sends out emails to let us know when they are shutting off water to make repairs. When I request maintenance, its done very quickly. I feel safe here with my family. We love our home. The office staff has changed from time to time but they all have been very helpful. I definitely recommend these apartments. -
Review 57 (2024-04-04 - Rating: 5)
Friendly and super helpful staff! Taylor went above and beyond for us, and was sweet and considerate. wonderful experience, and the apartment complex is beautiful :) -
Review 58 (2023-09-08 - Rating: 5)
Thank you Jose Escalera for the service you did replacing my microwave. I won’t ding you this time guys but do not come into my apt without asking prior if I’m not there. It was pretty creepy tbh. Nonetheless I am very grateful, maintenance does good work as usual. Keep it up! -
Review 59 (2023-12-07 - Rating: 5)
I just want to say that maintenance requests are fulfilled in a timely manner and done professionally. Mr. Juan Carlos Pereira was knowledgeable and quick to fix my washer problem and had it done in as a little as 30 mins! -
Review 60 (2023-02-07 - Rating: 5)
What can I say about this place. The staff are very polite and helpful. They managed to answer all my questions about the property and surrounding area. Not many leasing agents on other properties offer this great level of customer service like they do. Property itself was maintained well and felt very safe. I would highly recommend this place to others. -
Review 61 (2023-04-12 - Rating: 5)
MAA Grapevine has been my home for one year and I recently renewed my lease for another year! I love it here and would definitely recommend this community to others! The areas outside my unit are always clean & well kept, the staff is very polite and always helpful when I need any assistance! -
Review 62 (2025-02-23 - Rating: 5)
Daniel came in today and checked out the leak and is coming back to fix it. -
Review 63 (2020-02-18 - Rating: 5)
I have enjoyed living at Colonial Village at Grapevine for almost a year now. The location is great for my work commute and an easy drive to both Dallas and Ft. Worth. I have several friends and coworkers who also live in CV. You really cant beat the price and apartment size for the location!Any maintenance requests are acted on quickly and provide a follow up email. With an older apartment complex it comes with some normal upkeep challenges but the staff is always friendly and understanding to help when needed.Nichole was my leasing consultant from the beginning and has continued to be helpful when Ive reached out with questions! -
Review 64 (2024-10-23 - Rating: 5)
Outstanding service from all the Maa Grapevine staff. Everyone is super nice and very helpful. -
Review 65 (2020-08-26 - Rating: 5)
What a wonderful office staff! Always incredibly helpful and positive! I absolutely adore this lovely, and peaceful property! It has 2 pools and a 24 hour fitness center. Not to mention that almost all of the apartments come with full sized washer and dryers! I can’t wait to live here! -
Review 66 (2017-03-31 - Rating: 5)
I have been in this apartment for nearly a year. Every time I have a maintenance issue they come right out and take care of it. If theres a problem with the water heater we immediately get emails letting us know and their deepest apologies. I have had no problems with bugs loud noises or rude Neighbors. I can honestly say this is the best apartment complex I have lived in in the past 4 years -
Review 67 (2023-03-15 - Rating: 5)
Been here for over 2 years. Management is super nice since day 1. But I gotta give it to the maintenance team. Great team, always get things done as fast as possible. Shout out Juan C. Great guy! -
Review 68 (2023-04-18 - Rating: 5)
Such a quiet and beautiful neighborhood. Everything is close by. Mica from the leasing office has always been kind and informative from the beginning. She’s always answering every question we have. Jose Palencia from maintenance is really helpful! He goes above and beyond to help out and quick to fix whatever problem we have. -
Review 69 (2024-06-16 - Rating: 5)
Everything was perfect these ladies did an amazing job with getting me into an apartment they all where very nice and professional the apartment was wonderful Taylor and brittany are the best I would recommend 10/10its been 3 months and everything is great such a nice neighborhood lovely community lovely neighbors -
Review 70 (2017-06-04 - Rating: 5)
I normally dont write reviews on apartments, but I felt the need to have to let people know how great this place is. The staff I have personally encountered and dealt with from the beginning have been great & efficient. The maintenance is phenomenal and my neighbors are more friends than they are strangers. I cant say enough good things. I am primarily moving out because my rent went up $150 if I were to renew after my first year. During that time I changed jobs. My job has moved to Dallas & I commute about an hour & 15 minutes to work and home daily. Both at rush hour traffic times. I am genuinely sad to be moving, which is a first for me. I live alone & come and go random times of the day & night. Ive never felt unsafe at all. I have not seen a bug at ALL the entire time living here. (I am very clean, so that helps a lot) I cant say enough great things about colonial Village. If you are considering moving here, dont hesitate! Its truly a great place. -
Review 71 (2022-05-04 - Rating: 5)
MAA Grapevine is an outstanding place to live. I have enjoyed my time here. Mica and Pastora in the office are amazing humans and they listen to everything I have to say and give great feedback and help. Maintenance is amazing too! Josh is always so helpful and quick to get all orders I put in done, hes super cute to boot too 🙂. All in all I recommend these apartments to any and everyone! -
Review 72 (2023-09-15 - Rating: 5)
My husband and I are very pleased with the excellent attention of the staff in charge of the lease. The condominium is my quiet, cute and cozy apartment. Heart-thanked with MMA -
Review 73 (2023-02-07 - Rating: 5)
Best complex period!! Easy move, very nice lease agents!! The best part is that they where there through out the whole process. Even had follow up calls after to make sure everything was to my satisfaction. Would recommend to anyone looking for a new place. -
Review 74 (2025-01-31 - Rating: 5)
Great Location ! maintenance and office are very friendly. I love my apartment home.Office and Maintenance are very nice and helpful. They always follow up with any concerns or issues. -
Review 75 (2024-03-29 - Rating: 5)
Rafael was extremely nice and quick.i love that he Introduced himself and even talked to me about what was specific part that was getting fixed became im nosey and ask questions. -
Review 76 (2024-01-05 - Rating: 5)
I was looking for an appartment for my son. Ashley helped me find a cute little unit for him to be close to work. She made the move in process fast and easy! -
Review 77 (2023-04-12 - Rating: 5)
Great property to live on. Property is always well kept, clean and maintenance always takes care of request quickly. Manager is always kind and helpful along with the rest of the team. -
Review 78 (2022-11-17 - Rating: 5)
Ashley the apartment manager and the rest of the team in the office are great to deal with when I’ve had any issues with my apartment or the complex. They are very responsive and easy to contact. Definitely would recommend this complex to friends! -
Review 79 (2024-04-10 - Rating: 5)
The staff has truly been amazing. My daughter and i have enjoyed living here. The grounds are kept clean, maintenance is quick, staff is friendly and eager to help fix the problem. Definitely going to spend quite a few years here :) -
Review 80 (2024-04-05 - Rating: 5)
Taylor was super friendly and knowledgeable! She gave me all the information needed. Thank you Taylor for helping me wobble around and keeping me from falling lol. Baby and I appreciate it! -
Review 81 (2022-09-07 - Rating: 5)
I love to live at MAA grapevine. Everyone is so kind and nice. Everything is always clean and my daughters loves the pool because it is always clean! I have to thank you the maintenance and especially to mister Rafael Boscan because every time that I need something he is there to help me and my family with our needs. Thank you. -
Review 82 (2020-01-18 - Rating: 5)
My girlfriend and I have signed for our first apartment together here, and it’s been so long since I’ve moved and signed leases and set stuff up that I was so lost. Tori Giddings is the wonderful lady who helped us start to finish. No sketchy business, completely honest, and absolutely helpful. The day we came to finally apply she spent maybe 2/3 hours with us working on getting into the apartment and getting everything straightened out. No sign of being annoyed which is remarkable considering my girlfriend and I have not made this process easy as we tend to over complicate things. Anytime something has come up Tori has contacted us both immediately and is always just an e-mail away if we have any questions or concerns. She has made this process so much less stressful than I’ve ever experienced before. On that note, wonderful personality and very easy to talk to- who wouldn’t want to sign a lease at a place with such an amazing person working here? Wonderful experience all around, thank you for letting us call you guys home. -
Review 83 (2023-07-08 - Rating: 5)
I lived here 3 years ago.. I’m leaving a 5 star review in hopes everyone can see this. This apartment was infested with roaches. I had them crawling on me in my sleep. They were crawling between my clothes. When I reported this to management they said they can have pest control spray chemicals to keep them out. This did nothing I had roaches smashed in the lining of my fridge assuming they were either trying to get in or come out and got smushed in between. Some were even frozen inside the freezer door This was DISGUSTING. Every time I came home there would be one or two crawling on the wall. One day I was sleeping and I hit my chest because I felt a fuzzy feeling in my sleep. I jumped up out of bed and turned on my light and searched my bed and blanket and sure enough smashed up in the sheet was the roach that I hit in my sleep. I reported this submitted pictures and told management I did not sign a lease to live in a roach infested apartment WHO CAN LIVE LIKE THIS. I ended up getting out of my lease after having to live like this for 3 months. Not to mention a pipe bursted under my closet carpet and left some of the dresses and jackets I had hanging on the lower rack molded at the tips. I had to sleep with loud industrial fans that maintenance left over night to try to dry out the carpet. These apartments need to be torn down they are very old and to be MAA apartments they have horrible customer service they don’t care about their tenants a BIG BIG roach problem and will say anything to get you to move in knowing it will be nothing like you imagined. If you have no other options move here but if you do have more time to find something decent and livable I advise you do so. -
Review 84 (2023-02-01 - Rating: 5)
MAA & all the staff have been so wonderful! I have recently moved here from quite a distance which can be overwhelming but the staff have been so gracious & understanding as I seek to settle in my new home. Can’t say enough about the leading & maintenance staff for their understanding & help! -
Review 85 (2023-09-28 - Rating: 5)
Rafael The maintenance man did amazing as always! As a man myself with plenty of experience in the industry, I have seen that Raphael has always done a professional job in a timely manner! -
Review 86 (2024-02-01 - Rating: 5)
The maintenance team was very prompt, courteous & knowledgeable at their job. He informed me at what he was doing & made sure I was satisfied with his work. Most of all I appreciated his courteous nature & he even reminded me to lock my door as he left. -
Review 87 (2022-05-05 - Rating: 5)
I fully recommend coming to live here. The management is great in every way possible, and so is the maintenance team. Both management and maintenance have quickly responded to the work orders I’ve put in place, which is very essential for an apartment complex to properly function. -
Review 88 (2025-02-26 - Rating: 5)
Daniel came in a fixed the sink clog in the kitchen -
Review 89 (2021-06-14 - Rating: 4)
I’ve been a resident at Colonial Village now for a few months and I really enjoy it. Well staffed, great maintenance team, a caring and communicative front desk staff and the place is very quiet and peaceful. I recommend this place to several so far I’ve had no issues and minor things handled quickly and professionally. Keep up the great work -
Review 90 (2024-07-31 - Rating: 5)
Ivan, Rafael, Jose, and Luis are all so helpful from the maintenance team! So appreciative of them :) -
Review 91 (2016-07-29 - Rating: 4)
I think these are great apartments! Considering you are minutes away from DFW airport (and I am someone who likes to travel) its a great location! Also you are minutes away from Main St Grapevine with all of the wineries and fun shops and festivals.I read some of the previous reviews about the apartments shaking and dishes rattling when you walk, i havent experienced that personally, sometimes the floor will creak but that is it. ALSO keep in mind these are older apartments, its not like they were build last year so with older buildings you get little quirks.I had a big cricket problem when i first moved in, but the pest control fixed that right away, (i also sprayed with pesticide i bought from Home Depot just to give it an extra layer)--i havent had a bug problem since.The only slight annoyance ive had is that the dryers in the laundry facility have been broken for awhile which is frustrating because my unit doesnt have a washer/dryer in it.Other than that, i love these apartments! The community seems friendly, there is tons of parking, and the pool is also really great as well! -
Review 92 (2021-04-22 - Rating: 5)
Living at Colonial village at grapevine has been a great experience. The leasing team and management is always so helpful and kind they make sure their residents are their first priority and staying on top of keeping the grounds safe and taken care of. -
Review 93 (2022-08-16 - Rating: 5)
Helped us thru everything!! Great, Great Staff!!! Love them❤️❤️❤️. I Love Living here!! The maintenance department will help you whenever you need it and The Front Office ladies are amazing!!! Together they keep our community super clean and pretty ❤️❤️❤️. Love you guys ❤️❤️❤️ -
Review 94 (2023-11-12 - Rating: 5)
MAA Grapevine has been fantastic! We’ve been here for 3 months and the leasing office and maintenance have been wonderful whenever we’ve needed something! Y’all are wonderful! -
Review 95 (2024-07-17 - Rating: 5)
Taylor was so great and helpful with getting us all moved in! She has great customer service -
Review 96 (2022-09-08 - Rating: 5)
Great property, Pastora de Property Manager is very kind and attentive to your needs as well as the maintenance staff. Location is perfect. Rafael in the maintenance staff is awesome. -
Review 97 (2018-09-05 - Rating: 4)
Had some confusion with move in dates but everything else has been a breeze. Have not noticed anything out of the ordinary, such as bugs or water shut offs. The are sometimes internet outages because of the location which is in no fault to the complex, rather the provider. Finally, work orders are handled fast and feedback is provided promptly. -
Review 98 (2022-06-01 - Rating: 5)
The leasing office lady name Ms.pastora is awesome with her customer service and oustanding on greeting me while i was entering the leasing office such a kind woman, didnt hesitate to show me around the apt. And guide me through some information about the cost and fees. I recommend for anyone who is new to ask for Ms.pastora!! -
Review 99 (2023-12-19 - Rating: 5)
Raphael did great work. Came in and fixed my oven in about 5 minutes. Professional and friendly -
Review 100 (2023-06-30 - Rating: 5)
Quick maintenance request response, well maintained landscaping, clean gym, nice (two) pools, occasional breakfast for all residents some weekends at the leasing office and the ladies at the office are super friendly. -
Review 101 (2023-01-05 - Rating: 5)
⭐️⭐️⭐️⭐️⭐️ stars for Mr. Rafael from Maintenance. He has performed several work orders to our apartment and has completed them in a timely matter and with a great attitude. -
Review 102 (2016-09-02 - Rating: 5)
We have been here for almost a year now. The office staff is extremely helpful! I recently noticed my A/C was not blowing cold air, did an online request, in minutes José was at my door! He found the problem and fixed it in about 10 minutes! Thank you José! This location is fantastic to go to Dallas or Fort Worth. I would recommend this place to everyone! -
Review 103 (2023-02-07 - Rating: 5)
Went to tour this property last week. The staff were great/friendly and answered every question I had. Very nice property as well! PASTORA and Ashley were awesome through the whole process! -
Review 104 (2020-09-15 - Rating: 5)
Great staff and property. Went in for a tour last week. Nice pool. Apt complex looks old from outside but once looking inside, very spacious living room and upgraded apartment! Staff was very friendly and helpful with all of my questions.... -
Review 105 (2023-12-28 - Rating: 5)
Jose Palencia got everything fixed at my apt and he had a great attitude he did such an awesome job we are very satisfied with his job thank you -
Review 106 (2020-09-15 - Rating: 5)
Leasing consultants were very friendly and helpful with finding me the information that I needed!If you want to sign with them, I highly suggest contacting Alex H for all your needs. Very sweet staff -
Review 107 (2022-05-25 - Rating: 5)
The team here is great! The customer service that I received was truly exceptional. Pastora was so kind and she truly made me feel like home. Highly recommend!! -
Review 108 (2024-08-01 - Rating: 5)
Maintenance team handles and resolves maintenance issues quickly and efficiently! Very happy with them! -
Review 109 (2020-09-17 - Rating: 5)
Great place to live is close to the dfw airport and shopping center. Colonial village is located on the side on 121 and 360 and it’s close to 114 and 635, the people here at the office are so nice and the guys from maintenance are so helpful always trying the best to make a good job, this place is quite and clean. -
Review 110 (2021-07-09 - Rating: 5)
I found my leasing consultant, Alexandra, to be very helpful. She answered any and every question I had, I am not projected to move until December but I wish I could move sooner. Give her a raise! -
Review 111 (2023-04-21 - Rating: 5)
Service Technician - Jose Palencia has been very helpful w. our maintenance needs and has great with following up with requests made. Thank you! -
Review 112 (2021-08-17 - Rating: 5)
Had a plumbing issue at 4 am & maintenance showed up within 10 minutes. When it turned into a major issue, the maintenance person called his boss, got him out of bed and he showed up as well. If that isnt 5 star service, I dont know what is! -
Review 113 (2022-01-11 - Rating: 5)
Our almost 9 year residency was a pleasant stay. Manager and staff have always addressed our concerns and repairs properly and promptly. A wonderful place to live. -
Review 114 (2022-10-14 - Rating: 5)
Sr. Rafael from maintenance crew was very attentive and professional helping us with the issues we have in our apartment.We really appreciate him. -
Review 115 (2025-02-14 - Rating: 5)
Great Job Daniel . You are the best. -
Review 116 (2020-09-25 - Rating: 5)
I recently went to check out an apartment and absolutely fell in love with the place. The lady at the office, I think her name was Alex, was so helpful and sweet! Definitely thinking about moving to grapevine now. -
Review 117 (2019-05-23 - Rating: 5)
No issues so far! Staff is great especially the asst. manager...she is always very informative and seems to really wanna help. Also very good at communicating things and events that are happening. Great deal for your money -
Review 118 (2024-03-19 - Rating: 5)
Rafael is always very friendly and does a great job of responding and resolving any maintenance related issues we may have. -
Review 119 (2021-10-18 - Rating: 5)
This community seems really cute and cozy. The ladies working the office are awesome; very kind and very helpful. The maintenance guys are polite and tentative as well. -
Review 120 (2020-01-29 - Rating: 5)
All of the staff here is amazing and extremely helpful. The office is welcoming and helps resolve my issues promptly and the maintenance guys are quick and efficient! I would recommend Colonial Village at Grapevine to my family and friends -
Review 121 (2019-12-17 - Rating: 5)
I have lived here over a year and love it! The office and maintenance staff are so helpful and nice! Great location, price and nice apartments. I would recommend this place to family and friends! -
Review 122 (2024-04-19 - Rating: 4)
Honestly not bad with how apartments are these days. Its a bit expensive but its a nice area. Not a fan of the forces spectrum though -
Review 123 (2020-10-19 - Rating: 5)
Best apartment I’ve lived in and I’ve bounced around a bit. Management is easy to work with and the neighborhood is safe and quiet. 5/5 excellent apartment for the price you pay. -
Review 124 (2023-08-10 - Rating: 5)
Great staff. The maintanacce team is aweasome, specially Carlos and Rafa they go above and beyond to fix things.. a good comunity over all -
Review 125 (2020-09-15 - Rating: 5)
Beautiful property, took a view at each apartment and loved them all! Super friendly staff goes above and beyond! Alex has great customer service! -
Review 126 (2023-02-07 - Rating: 5)
Took a tour here a couple of weeks ago! The complex was nice and clean. The staff were really friendly and polite! Definitely recommend! -
Review 127 (2017-04-01 - Rating: 5)
This place is way under rated, I have had the best experience living here. Repairs are done quick, paying rent is easy, pools always open, and the staff are ever so friendly. -
Review 128 (2020-01-28 - Rating: 5)
Everyone are very nice and friendly. Maintenance respond to the service request on time and office staff very friendly. love my apt. -
Review 129 (2022-10-08 - Rating: 5)
A delivery carrier recently delivered our package to the wrong address. The office staff helped us recover it. They are very helpful and a joy to talk to -
Review 130 (2020-01-29 - Rating: 4)
Ive been to a few places and I must say this place is a total win.The ambience,price,location and especially office staff are amazing. Special mention to Tori.The professional lady who welcomed us at the door was warm cordial and pleasant.We enjoyed the tour she gave which made it easy to decide after having visited several properties.Its a lovely place one can easily call and make home.Highly recommend. -
Review 131 (2023-02-07 - Rating: 5)
All of the office staff was very nice and very helpful answering all of my questions upon visiting the property.Loved how up kept and clean the whole complex was. -
Review 132 (2024-01-19 - Rating: 5)
Came on by and quickly fixed our door jams and electrical issues. Seemed very knowledgeable. -
Review 133 (2024-04-19 - Rating: 5)
Staff was informative and very knowledgeable of the residents. Got me in and taking care of. Very happy living here. -
Review 134 (2024-03-09 - Rating: 5)
Taylor was super helpful and informative. Id definitely recommend her to potential tenants. -
Review 135 (2021-06-14 - Rating: 5)
The office staff has always been very professional and helpful. I have had to ask them to go and lock my front door and they did no hesitation. I really appreciate them! -
Review 136 (2024-03-14 - Rating: 5)
Rafael Boscan did a excellent job. I recommend him for all the repairs. -
Review 137 (2023-04-12 - Rating: 5)
Great place to live ! Its clean, well maintained, and quiet. The staff and leasing agents are great, responsive and friendly. -
Review 138 (2022-11-16 - Rating: 5)
Everyone is so nice in the office and the maintenance is very helpful. Ive lived here for going almost 3 years and I love it here. -
Review 139 (2021-07-10 - Rating: 5)
Great place and beautiful views!!!! Staff is amazing recommend Alex Heuer she’s great help!! The location of the apartment is very close distance to many things to do!! -
Review 140 (2024-02-21 - Rating: 5)
Maintance team is very good! Jose Palencia fixed all my request in 10 minutes -
Review 141 (2023-04-13 - Rating: 5)
Ashley and Pastora in ths office are always very helpful with anything I have ever needed. Best management team if MAA Grapevine. -
Review 142 (2019-12-11 - Rating: 5)
This place is so great and the people are so nice in the office! The maintenance is so helpful and polite. Why would you not want to stay at Colonial Village at Grapevine. -
Review 143 (2023-04-07 - Rating: 4)
Juan Carlos was great. He came in and fixed a light and a switch that weren’t Working and he did it super quick. -
Review 144 (2023-12-14 - Rating: 5)
Rafael Buscon was awesome! He fixed my washer and my door handle! -
Review 145 (2021-07-09 - Rating: 5)
Love the apartment I’m in. Staff is friendly and very helpful with requests and concerns. Quiet neighborhood and near highways. Would recommend to all. -
Review 146 (2020-01-24 - Rating: 5)
The staff of MAA is always reasonable and friendly. They ensure that the community has accessibility to the services in the event of outages. Thank you. -
Review 147 (2020-09-17 - Rating: 5)
Bekka and Pastora are an amazing management team! Always willing to help and go out of their way to make residents happy. -
Review 148 (2023-03-20 - Rating: 5)
Juan really helped out and fixed our dripping kitchen sink, water pressure, and hot water. Can’t thank him enough -
Review 149 (2022-03-08 - Rating: 5)
Mica, is a wonderful leasing consultant. She has helped in the office. She is wonderful at Customer Service.