Edentree Apartment Homes

Photo of Edentree Apartment Homes

Located in Houston, Texas

Address: 1721 E Frankford Rd, Carrollton, TX 75007, United States

Phone: +1 972-492-5900

Rating: 2

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency
  • Apartment building
  • Apartment complex

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-21 - Rating: 5)

    The ladies at the front desk were so kind and helpful. Thank you so much

  • Review 2 (2017-12-12 - Rating: 5)

    Just moved out of Eden Tree and the experience was very pleasant. The ladies in the front office are awesome and extremely helpful! My BIGGEST issue with any apartment complex is cleanliness and safety. Well i NEVER had any issues with pests, like at ALL. I was extremely grateful for this. The area is safe/comfortable and theres even a trail within walking distance that leads to several parks. My 4-year old daughter LOVED their pool which was clean most of the summer. Very family friendly community. Only thing I will say is that the walls are paper thin, so you can hear any and every thing. Other than that, I will greatly miss living here and wouldve never left had we not relocated out of state.

  • Review 3 (2018-05-25 - Rating: 4)

    My apartment itself I love just a few things I would improve but nothing in life is perfect. The renovations are good thats what makes me love my apartment the bathroom could use some improvement. The management changed since Ive moved here I liked the managers before and the new managers are good so far. I spoke to Sharon with Edentree and she was very professional and pleasant and really empathetic in regards tp a issue I had I rate her a 5 star. She alone gives Edentree a good name. Overall the apartments are satisfying to me.

  • Review 4 (2017-06-20 - Rating: 5)

    I dont live in these apartments, but they have the nicest, most honest and helpful management team!! Initially, I spoke with Jacqueline, and she was so patient and friendly as I explained to her all the amenities and requirements I was looking for in an apartment. She took the time to patiently search for every request I made and found a perfect match! So, I paid the $45 non-refundable application fee over the phone and planned to submit my application for the apartment online. However, just before I submitted my application, I received news of another apartment complex that was better suited for my needs. So, I didnt submit the application for Edentree, and I instead secured an apartment in a different complex. I didnt think anymore about it. A couple days later, I received a call from Sharon who was also extremely nice and pleasant. She called to get my address so that Edentree could refund the $45 application fee! I had completely forgotten all about it and wasnt even expecting to get a refund!! However, they were so honest, and Sharon explained that since I had not actually submitted the application, they didnt want to keep the application fee! Most apartment managers do anything and everything to swindle people out of their money. Its very encouraging to see the Edentree management team handle business in such an honest, professional, kind, and pleasant manner!! Good management and customer service is extremely important to me, so Edentrees management team gets five stars!!

  • Review 5 (2018-07-08 - Rating: 5)

    I just moved here and in my room here were 2 broken light bulb placement things and the fan wouldn’t work but I think it’s fine since we have a travel fan and a bright light bulb in the one slot that was not broken. This place has such good service and lovely front desk staff! I have heard so many bad reviews about this Apartment Complex so I was super scared to move in but in my apartment there is not really anything wrong with it! (Also there is this weird slippery green goo/liquid all over the parking area in front of my building)

  • Review 6 (2017-10-16 - Rating: 5)

    I moved here almost a year ago and I must say that the ladies in the front office are the most helpful, understanding and friendliest people I have ever done business with! I have never had any issues and the small maintenance issue I did have, they came right on out and resolved the issue. The complex is very quiet and well kept. If you are looking for a place to call home STOP LOOKING & make EDENTREE your new home!!

  • Review 7 (2017-12-01 - Rating: 4)

    Just ended a one year lease here. We are moving to be closer to family. Office staff is very pleasant, most of the time, but you can get that anywhere. Sharon up front is awesome. Communication could be a little better, but understandably people are people. Very good experience overall.

  • Review 8 (2017-11-02 - Rating: 5)

    Carrollton is already a great school district and sometimes finding affordable housing is a test. Ive lived here since February 2017 and EVERYONE in the office is super friendly and seems to genuinely care.My unit is on the bottom floor and I had an issue with kids playing soccer and the ball hitting my porch, but instead of complaining to the office, I went straight to the kids and they were VERY respectful. There are quite a few small families here and its nice how the complex recognizes that by having small events like Easter egg hunts, Memorial Day fun, treats for Halloween, and other things just to show their appreciation.Lastly, one of my FAVORITE features is the online rent pay. Like most working families I set aside a specific amount of money for rent. Instead of having that money sit in my account, I can put it towards the rent... even if its not the full amount. Example: I deposited x amount on the 15th and x amount on the 28th, by the 1st rent was paid and my balace owed was ZERO. That may not be a big deal to most but the savvy budgeters out there... they get me.Anyways, 5 STARS from me and thank you Eden Tree Staff for going ABOVE AND BEYOND!

  • Review 9 (2017-10-14 - Rating: 5)

    I enjoyed my 1 year living at Eden Tree. Never had an issue with my apartment. Office staff are very friendly. I would recommend Eden Tree as an apartment for anyone looking in the Carrollton area. Only reason why I left was job relocation. I am going to miss Eden Tree very much.

  • Review 10 (2021-07-12 - Rating: 5)

    Honestly… it’s not a terrible place to be. Don’t sleep on these apartments… if you need a 1 or 2 bedroom floor plan and want to stay within budget this is a good place to be. The community it safe and great location to everything

  • Review 11 (2018-05-04 - Rating: 5)

    Staff is very friendly, offer great deals, the atmosphere is like this is where I need to be.

  • Review 12 (2023-01-19 - Rating: 5)

    Very Nice Looking Property!

  • Review 13 (2017-10-02 - Rating: 5)

    Friendly excellent customer service

  • Review 14 (2022-02-09 - Rating: 5)

    I have moved to this place, very happy, with the staff, very clean, I recommend it.

  • Review 15 (2022-07-09 - Rating: 5)

    Fabulous facilities

Similar Organizations