Diamond Loch

Photo of Diamond Loch

Located in Houston, Texas

Address: 6100 Glenview Dr, North Richland Hills, TX 76180, United States

Phone: +1 817-788-0922

Rating: 3.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-11-10 - Rating: 5)

    Jazmin has been nothing but great! I’ve been here for a year and I wouldn’t live anywhere else! People who move out and things don’t go their way will always have something negative to say, but not me! I love it here!

  • Review 2 (2022-11-01 - Rating: 5)

    Excellent community celebration of Halloween! From the yard decorations to the families participating with trick-or-treaters!

  • Review 3 (2024-01-10 - Rating: 5)

    I reside here at Diamond Loch, and all I have to say is I love this community! Everything from my neighbors to the amenities to the office and maintenance staff are awesome! Everyone I’ve ever encountered in office has always been so polite and friendly. I’ve never had any issues with work orders and truly enjoy living here. This is my 4th year signing a lease, and I honestly wouldn’t want to go anywhere else!

  • Review 4 (2024-08-24 - Rating: 5)

    Ashton and Jazmin in the office are wonderful. They take care of everything. They have helped me with so many problems and they work to get the community to work together, and the maintenance crew is great! I never have any problems and they clean up and take care of everything.

  • Review 5 (2023-03-22 - Rating: 5)

    The apartments are great and management is great also ! Been here since September and application was easy. Moving in was easy !Anytime I have something that needs fixed or looked at always done with no issues same day or with in couple of days . Maintenance guy is nice too! Don’t know old management but the current one that’s here seems to be doing things for the better of the apartments and enforces rules for people to pick up after them self and so the apartments don’t look like trash and that’s great. 😊 Lisa and Ashton are amazing .

  • Review 6 (2023-05-24 - Rating: 4)

    Love the area I have live around here for years. Apartment is cute, and the office staff is polite and inviting. If you have ANY issues with noise, DO NOT rent a bottom floor, no matter how much stairs bother you. If you risk it, BEWARE. if the upstairs has children? Heads up- bare floors, with constant stomping, banging tantrums! That will break even a Saint.

  • Review 7 (2019-11-09 - Rating: 5)

    Miller is mentioned in 100 other comments and he deserves to be. The apartments are nice, bug free, all dogs welcome (big bathing room), and quiet neighborhood. Office and maintenance are awesome! Stephanie and Haven will make you feel welcome, and they’ve gone above and beyond to help us. Miller has provided the best maintenance I’ve experienced. He can fix anything and he makes you feel like family. He’s quick and he’ll come on his day off. Thank you all for making our lives comfortable. Best deal on rent too for a good apartment near rufe snow/377/820/35

  • Review 8 (2016-10-03 - Rating: 5)

    I had never looked at the reviews before, but last week I googled the complex to get their phone number and saw these awful reviews. I think many people only place reviews when they are angry, so I thought maybe I should give a review from someone who happily lives here. I moved into these apartments about 2 years ago. Since I moved in I havent had many problems. My son and I honestly enjoy living here and hope to stay a while. It is close to the schools and the people are really kind. The neighborhood next to us does it a big Halloween shindig for the kids and during Christmas there is an awesome drive/walk through in the neighborhood. It is very kid friendly- and pet friendly too as many people seem to have dogs! They came under new management last year and the only reason I noticed was because I walked in the office after checking the mail to ask someone to come kill the wasps on my porch- which they did within an hour of telling them. I have had a few normal home issues but they were all fixed within a very timely manner. I cannot think of waiting more than 24 hours for anything to be fixed. The new management really seems to be fixing up little odds and ends, like redoing the parking lot and pool. They have fun little events at the office too. My son really enjoyed the Root beer Float Day this summer. Cacey at the front desk is always so extremely helpful and kind! Ive called/emailed with questions about changes or my packages and she always goes above and beyond to help. I feel very comfortable living here knowing i can count on her to help with anything. Overall, I would highly recommend these apartments to someone I cared about. I think they are safe and very nice.

  • Review 9 (2019-07-03 - Rating: 5)

    Hi my name is Zach, I put in 4 maintenance orders and the maintenance guy named “Miller” came out to our apartment. Within 30 minutes, he already had 3 of my request already finished and done great! Miller was super polite and courteous while working in our apartment as well. He made sure that we were satisfied with the work he had done before he left and made sure there was nothing else that we needed to do! Diamond loch hires professional employees to run our apartment complex. The leasing office ladies are always so helpful to what we need and answering any questions that we have. If you’re looking for a wonderful place to live with caring employees, great neighbors, a pool, and a gym. Then diamond loch is the apartment you’ve been looking for! 💎

  • Review 10 (2020-03-25 - Rating: 5)

    Mr. Miller by far has been the best maintenance technician to come and help me with our apartment issues. Wonderful attitude , very professional, a great sense of humor. He quickly found the issue and was happy to fix it. I am glad these apartments have someone like him who loves what he does because he will do it right the first time. Thank you Mr. Miller!

  • Review 11 (2019-07-27 - Rating: 5)

    Haven and Stephanie are truly great. From the moment my family stepped into the office, they treated us with kindness and efficacy. We were able to move in within a short time frame and everything has been perfect. They are very accommodating with great customer service! So much so that they provided muffins and juice to my children, and anything else we needed! Also, they gave me a care package/move in present that was very handy and so thoughtful! Thank you so much Ladies!!

  • Review 12 (2019-01-23 - Rating: 5)

    I’ve been living here for 4 months now and me and my boyfriend love it so far. I am sad to see all the negative reviews but they seem to be pretty outdated anyway. The apartments have always been timely in handling any maintenance requests with us. I walk my dog everyday around the complex and it is well kept and clean. They are very dog friendly and have a dog park and dog washing station which is awesome. The staff is so friendly and helpful. I love stopping in just to say hi to Jessica and Shelby in the office. Our apartment is spacious yet affordable and we love all the amenities the complex offers such as washer/dryer in unit, pool, gym, valet trash, a yard, etc. Overall you get a great value for what you pay. We were looking for something affordable with the right amenities and I’m glad to call diamond loch home!

  • Review 13 (2019-07-02 - Rating: 5)

    This place has been great so far. From the very beginning, even before I signed my lease, the ladies in the office already knew me by name. Really makes you feel welcome.From the first time I drove up, the exterior just looked very clean and well maintained. The apartment is great and the prices are tough to beat. I havent had much of a chance to explore yet, but Im liking what I see so far

  • Review 14 (2020-01-03 - Rating: 5)

    I honestly love living here. The ladies in the office make the living experience here great. Miller and the maintenance crew are super quick with handling problems. The environment is calming and the grounds are always clean. This place is well taken care of. I wouldn’t recommend any place else. Haven will force a smile on your face with her ora.

  • Review 15 (2020-05-13 - Rating: 4)

    The staff are very friendly and helpful. I really appreciate this as that is half the battle.My problems are less with staff and more with the environment. The apartment itself I think was worn down by the past residents and not really fixed. Doors are cut super unevenly and some do not even fit in the frames properly. The windows are gross and one has a huge chip in it that I noticed after returning my move-In check list. The other residents are not the greatest. The walls might be super thin or the residents are super loud. The neighbors around me slam their front doors closed so loudly it shakes my apartment and I’m on the ground floor. People let their kids go snooping in others back patio spaces daily. The lady on the 2nd floor behind my apartment and across the little grass path is so loud that I hear her conversations on her patio all day and all night. Especially when she’s yelling on the phone because her young son spent $200 on Xbox without her knowing. Yes, I know all about her life and have not spoken one word to her.So staff are great. The residents are making me miserable. Definitely not a tranquil place at all.

  • Review 16 (2023-03-23 - Rating: 5)

    I just recently moved here and I love the place, the space and privacy is incredible. The staff is amazing and quick, and the office manager lisa and Ashton are a great help. Made me feel like I was home as soon as I walked in that door.

  • Review 17 (2021-01-23 - Rating: 5)

    Ive been living here for about three months now and my experience so far has gone pretty smoothly. Zabrina and Jose are both very professional, nice and responsive and the place itself is very cute and well kept in my opinion. Good place to move into if youre on the hunt for a new home.

  • Review 18 (2022-03-05 - Rating: 4)

    I have lived here for a year and a half. I really love living here. It has so many great amenities. Although the apartments come with a wash and dryer there is a laundry room. workout room, pet grooming room, a dog park area and a small area for a cookout.

  • Review 19 (2020-10-29 - Rating: 5)

    From the very beginning of apartment hunting, they have always been great about being responsive and answer any questions I had. Their personalities and sense of humor is definitely a plus!! They make you feel like at home! The prices are very reasonable compared to other locations and we couldn’t be happier here! ☺️ Thank you Sabrina and Jose!!!

  • Review 20 (2018-09-12 - Rating: 5)

    Today I met what seemed to be an angel. Her name was Shelby. My family and I are new to the state and have been on the hunt for a place to call home.The search thus far has been stressful as I have been house hunting with 2 kids under the age of 3 while my fiance works.Shelby went above and beyond her job duty not only to inform me of all the amenities of the property and give us a showing, but went even further when I came back to fill out the application by helping entertain my 3 year old and simultaneously running the office. Talking to tenants, directing maintenance, signing out packages, etc. She really is amazing!Of course at the end of my application my card decided to not work. She was so gracious and stayed almost 40 minutes late past closing to help me defeat technology and get everything situated. I am so grateful for Shelby and all she did for us. Going the extra mile meant so much to me and I hope I get to see more of her.

  • Review 21 (2019-08-25 - Rating: 5)

    My name is jesse Hernandez I was looking into these apartments because I know a very good guy that works there, Miller White. I have know this man for many years 22 + he is a hard worker and very friendly. So good job guys you have a good man working for you.

  • Review 22 (2020-01-05 - Rating: 5)

    This place is outstanding with SUPER talent people like Mrs Stephanie and Mr Miller. They treat everyone with respect and honor. I dont know of a better place to live. Mr Miller goes out his way to help you with any problem that arise in your place. I have seen him working on call if there is anything broke. Mrs Spephenie will help you with your move in. I have found that this is a talent they they show to everyone one. I think they are the best in Texas. Thanks ladies and gentlemen

  • Review 23 (2020-01-06 - Rating: 5)

    Maintance - Miller is courteous, helpful with any questions or concerns that I have. My door key for the patio storage closet would not work. He rekeyed the lock and made sure that my key would open the closet that holds all of my cleaning supplies.

  • Review 24 (2019-08-27 - Rating: 5)

    Miller fixed our stove better than anyone that has ever worked here. The complex has came all the way to the top. The ladies in the office are outstanding Stephanie and Haven are awesome as well.

  • Review 25 (2019-10-11 - Rating: 4)

    Diamond loch is my home since 6 months ago. What I love at this place is that whenever theres a problem about repairs, they are always quick in responding. That guy named Miller from the maintenance, he is really awesome, hes very talented and he knows his job well. Thanks to him.

  • Review 26 (2018-08-22 - Rating: 5)

    My family and I have live in Diamond Loch Community for almost 3 years. We have had nothing but prompt responses to any concerns we have had. Shelby and her staff are always very helpful and concerned with any issue, or question we have.I would recommend this community to any one that is looking for a quiet, family,and pet friendly place to live.Thank you, Shelby and staff for making Diamond Loch a great place to call HOME!!

  • Review 27 (2021-10-28 - Rating: 5)

    I love these apartments! Great economic value and the apartments look really nice. Property is nice, clean and quiet. The new management has also been extremely helpful. Any time I have an issue or a question they’re there to help me. I highly recommend this place!

  • Review 28 (2022-02-23 - Rating: 5)

    I lived there for two years and I was very happy.It is always clean, and my neighbors were awesome.The maintenance and office TEAM are great and very responsible. My daughters loved this place.

  • Review 29 (2021-10-28 - Rating: 5)

    I am looking for a new home and really liked what I saw! I have been to many many places lately and this one is a the top of my list!Francisca helped me with a tour and was so helpful answering all of the questions I had. Cant wait to make this my home as soon as my lease is up!

  • Review 30 (2020-01-05 - Rating: 5)

    I have lived in several apartment complexes and I have not seen a better ran complex. The Company that took over from BH management has showed how professional development company work. Calcap hires outstanding people like Mrs Spephenie and Mr Miller. I would recommend this place to anyone who wants to live safe with nice people around you. Thanks for all you do for use residents.

  • Review 31 (2019-12-12 - Rating: 5)

    I would like to thank Miller for the professional & efficient response toward fixing my water pressure in kitchen sink & building a platform underneath my outside a/c unit. Job Well Done! Thank you, Miller. ..Sincerely, C. Shouse #79

  • Review 32 (2022-07-21 - Rating: 5)

    Diamond Loch is a great community. The apartment that I looked at was so clean and spacious. I cant wait to call it home. The staff was very nice and answered all my questions

  • Review 33 (2020-12-13 - Rating: 5)

    Have been bringing my kids to look at the Christmas lights since they were little. Now I get to enjoy them with my grandsons. The Grinch lights are everyones favorite. We also trick or treat there every year too.

  • Review 34 (2014-08-18 - Rating: 5)

    A new manager apparently came on board a few months ago... didnt even know. I had concerns with signing my renewal and the maintenance requests I put in. I was waiting to sign renewal until requests got finished. I was surprisingly shocked that I never had to put in a 2nd request for repairs! They were on top of things. I am glad things are changing around here.

  • Review 35 (2019-12-23 - Rating: 5)

    I would like to give Miller, the matenace man here this review. He is prompt on a job and gets right at it as soon as a work order is given to him. He. has a pleasant demeaner to him and treats the residents here very respectfully.

  • Review 36 (2022-05-04 - Rating: 5)

    Moved to my apartment April 8 2022Its very nice and quiet neighborhoodResidents after 1 months seem so kind never hear noiseI do like it as much as I like taking the step of move from Virginia to hereBut the big shout for and big thanks for is Ms. Francisca thanks to all her help and when she said a word she committed to itThank you so much

  • Review 37 (2022-06-02 - Rating: 5)

    Friendly neighborhood, great team in the office and maintenance! This area is nice and quiet and I love the atmosphere. Close to shopping centers and my kids school.

  • Review 38 (2020-01-10 - Rating: 5)

    Thank You to the maintenance man Mr. Miller he did an amazing job today fixing the sink, garbage disposal, and a/c. I was very pleased with his work and how fast he did everything.

  • Review 39 (2020-02-13 - Rating: 5)

    The staff is very nice. Miller White came into fix a light in the kitchen and was very friendly. Plus he got the job done fast.

  • Review 40 (2022-07-21 - Rating: 5)

    Diamond Loch is a great. The staff are super nice and helpful and the apartments are very nice , clean and spacious. It’s also in a great area there’s a lot of thing to do.

  • Review 41 (2019-08-01 - Rating: 5)

    Miller is great guy! Very nice, helpful, and actually got our problems resolved when we submitted a work order! (:

  • Review 42 (2022-03-03 - Rating: 5)

    Love it here! Francisca has always been so helpful when I have any questions or submit a request she makes sure it’s fixed right away.

  • Review 43 (2019-07-01 - Rating: 5)

    We have been here a month, the office staff Haven has been very helpful and kind. I am very pleased with our apartment living experience.

  • Review 44 (2019-10-10 - Rating: 5)

    Miller fix a hole under the sink and did a fantastic job! You wouldnt know it was even there. Again Thank all you guys and gals so much for the work you do!

  • Review 45 (2023-07-21 - Rating: 4)

    My brother and sister-in-law live in these apartments and they look very nice from the outside.

  • Review 46 (2019-12-21 - Rating: 5)

    Mr Miller was GREAT! Came within 20 mins of me calling the emergency maintenance line! & fixed it so quickly!Thanks Mr. Miller!

  • Review 47 (2019-08-30 - Rating: 4)

    This complex is very lucky to have Miller white working there he is one of the most knowledgeable maintenance men I know and no one is a better organizer

  • Review 48 (2019-09-13 - Rating: 5)

    This guy Miller is outstanding, he came in and did his job. I love it here because of the office ladies and gentlemen like them.

  • Review 49 (2020-01-03 - Rating: 5)

    Miller is a cool guy to talk to and he fixes stuff really quick like the time when my air thing wasnt working he fixed it he fixed that in like 3 to 2 mins he needs a bigger wage

  • Review 50 (2019-09-17 - Rating: 5)

    I see Miller busting his tail every day hes the hardest worker I know around here in the I like his work very much cuz he gets everything done right and on time

  • Review 51 (2022-12-17 - Rating: 5)

    I used to live here and have a few problems with management. I however made life long friendships while I was there

  • Review 52 (2019-09-01 - Rating: 5)

    Miller is a bright star in another wise mundane world. He cares about people and service and goes beyond the call of just my job.

  • Review 53 (2019-11-26 - Rating: 5)

    This place is great, managers are great. Maintenance Mr. Miller is awesome he fixes any problems quickly.

  • Review 54 (2021-06-17 - Rating: 5)

    We have been living here for about a month already , we love the apartment. It’s really nice.

  • Review 55 (2022-12-29 - Rating: 5)

    Diamond loch is the love and life place great management and all staff specially ElisaGreat services I love to live here ❤️❤️❤️❤️❤️❤️❤️

  • Review 56 (2023-09-13 - Rating: 5)

    Jazmin and Ashton and maintenance have been so wonderful and helpful.

  • Review 57 (2022-07-26 - Rating: 5)

    Very nice property and lets not talk about the staff!! Very friendly and professional staff members. Also very clean property

  • Review 58 (2020-03-21 - Rating: 5)

    Miller came by to fix the spout in the bathtub he was polite and quick about the whole order thanks guy

  • Review 59 (2019-12-26 - Rating: 5)

    Miller does a great job doing his work. He needs a raise

  • Review 60 (2019-07-18 - Rating: 5)

    Thank you for attending to my concerns. You are the best .First time apartment living and so far good.

  • Review 61 (2017-02-08 - Rating: 5)

    Great apartments. Love the staff! they are super nice and extremely helpful.

  • Review 62 (2020-03-16 - Rating: 5)

    Miller always does a great job. Very professional and courteous.

  • Review 63 (2019-10-10 - Rating: 5)

    Miller their maintenance person is great ... always friendly courteous service!!

  • Review 64 (2020-01-24 - Rating: 5)

    Me. Miller is so amazing...When something goes wrong he’s the 1st person we see.. Everybody is so friendly

  • Review 65 (2020-01-02 - Rating: 5)

    The maintenance guy Miller is great, I think he can fix anything.

  • Review 66 (2020-04-25 - Rating: 5)

    Mr.Miller always does a great job he comes in and gets the job done and has great energy

  • Review 67 (2020-02-21 - Rating: 5)

    The maintenance dude Miller did a really good job at resolving my issue.

  • Review 68 (2019-07-25 - Rating: 5)

    The Millers a good guy he can fix my stuff quick and in a hurry

  • Review 69 (2019-12-23 - Rating: 5)

    Miller and jeff do a really nice job on working on the appointments

  • Review 70 (2020-02-26 - Rating: 5)

    MILLER did a fine job on my kitchen sink last week.

  • Review 71 (2024-03-22 - Rating: 5)

    This a great place to live and the staff are helpful.

  • Review 72 (2020-12-20 - Rating: 5)

    Loved it but I wish they had the grinch out like before.

  • Review 73 (2021-04-11 - Rating: 4)

    Its an apartment complex..... That being said, this one isnt massive and it has a comfy community feel

  • Review 74 (2024-11-18 - Rating: 5)

    Very good 👍

  • Review 75 (2019-06-30 - Rating: 5)

    I love it here and the ladies in the office are so sweet

  • Review 76 (2024-01-10 - Rating: 4)

    4 words…I LOVE it here!

  • Review 77 (2020-10-19 - Rating: 4)

    Granddaughter and husband live here. Apt nice size.

  • Review 78 (2019-08-21 - Rating: 5)

    Just love Miller The best out there

  • Review 79 (2019-08-07 - Rating: 4)

    Maintenance guys are great and very helpful.

  • Review 80 (2018-01-18 - Rating: 5)

    Beautiful lights during Christmas time

  • Review 81 (2017-12-27 - Rating: 4)

    Dog poop everywhere. Apartments are outdated

  • Review 82 (2020-03-17 - Rating: 5)

    Miller good keek him ty

  • Review 83 (2019-12-26 - Rating: 5)

    Miler does a grat job

  • Review 84 (2019-10-09 - Rating: 5)

    Great maintenance done by miller

  • Review 85 (2021-07-07 - Rating: 4)

    Just signed a renewal for another year

  • Review 86 (2023-10-07 - Rating: 5)

    Aprtments

  • Review 87 (2020-12-20 - Rating: 5)

    Beautiful Apartment Complexes.

  • Review 88 (2024-03-25 - Rating: 5)

    Very good place to live, very quiet and the area is always clean and the grass is always cut, like any place, it can improve in many things. !!!!!!!!!!!

  • Review 89 (2022-07-26 - Rating: 5)

    I was delighted 🤩 with the serviceWhat gave me the list...the apartments are beautiful, I recommend them

  • Review 90 (2020-04-01 - Rating: 5)

    Mr. Miller did a good job with my drawer and my jet. Thank you

  • Review 91 (2021-02-20 - Rating: 4)

    Mmmm the apptos are well cared for, but nothing extraordinary.