Avilla Lakeridge

Located in Houston, Texas

Address: 1121 Debbie Ln, Arlington, TX 76002, United States

Phone: +1 833-854-1130

Rating: 4

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Concierge
Hot tub
Pets welcome
Swimming pool
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-10-03 - Rating: 5)
I have been living in this community for a year now and it has been a peaceful experience. The front office staff is so attentive and willing to work to with you. I can’t talk enough about how amazing Jasmine is. She is very personable, kind, and goes above and beyond to make sure you’re satisfied. I just renewed my lease and also switched units and she made sure the process was extremely smooth and simple for me. I 100% recommend this community.

Review 2 (2024-10-01 - Rating: 5)
Have lived here for almost 2 years now. This specific property has been through so many general management changes that have been for the worse and better. The one thing that hasn’t changed in the while and has been the most consistent is the ACM, Jasmine Nichols. Jasmine has been an open door and listening ear for all of the problems that have been fixed quickly and swiftly under her management. I was able to go to her about concerns with the property, rent, etc and she was very quick to fix every problem while also maintaining a professional and happy demeanor. I love her personality and glad to have someone in the office that actually cares about residents along with maintaining professionalism and making sure that she is logging when I need support in making payments. If it wasn’t for her, I wouldn’t have renewed my lease or even be in the same unit I am currently in.One thing that has changed recently for the worst is the new account manager, Barbara. Ever since they have put this assistant into place it has been nothing but chaos and stress with promises to pay, her wording and demeanor is harsh along with the way that she approaches residents over email and phone. I have NEVER had a problem was Jasmine was handling my account.I would like to note that I am appreciative with the way that the property management team has always worked with me (specifically Jasmine), but there has not been a consistent main manager. I have seen so many district, regional, etc managers in and out of that office that do nothing to help the community but instead cause unnecessary stress and drama concerning my account (Barbara and Lisa specifically)

Review 3 (2024-10-04 - Rating: 4)
I’ve been here since they opened loved the idea of single family house with condo living atmosphere. Overall it has its pros and cons.Pros Close to 360 on good day 30 min to Dallas 15 min to Six flags and Stadiums also close to restaurants and shopping.It was a new build so Apt has been fine for me and the wife love the little yard. Staff is good if I have any problems I use app or just walk to office. Cons and this is not 100% fault to Avilla but definitely noticing more trash on the grounds dumpsters over filled and people just setting trash infront of dumpster. Also landscaping is meh place really needs to be mulched and they need to have the city come out and take care of the area by dog park. Parking can be a hassle but that’s all apts complexes. Have also noticed non tenants using pool and having parties but for most part everyone stays to themselves. I feel for the price we should have a Gym and Conference area like other places but overall it’s been fine we keep to ourselves and take care of the house. Also biggest Negative is the way the leases and xtra are added we are paying couple hundred more for BS fees I def feel like I get nickeled and dimed every month especially having to fuss and fight over a simple water filter.

Review 4 (2024-11-09 - Rating: 5)
The office ladies are so amazing! They have been so helpful and patient with us during our move. They are pet friendly also! We love it’s a gated community and love all the amenities

Review 5 (2024-07-22 - Rating: 5)
Just letting you know Jasmine is the best. She went above her job description for me. I called the front office panicking the lawn people did our lawn but did not close the gate and my little puppy got out. She got right up and found her for me. Made this old lady very happy. I just can’t say enough about Jasmine. She is my heroine.

Review 6 (2024-03-23 - Rating: 5)
I cant speak highly enough about Jasmine,Daniel and Hannah too, from the office and maintenance team at our complex. Every interaction with them is swift, efficient, and delivered with a genuine smile and positivity. Whether its plumbing or paperwork that needs attention, they handle everything promptly, making life here so much easier! Their personable, fun, and cheerful demeanor truly makes a difference. Its reassuring to know that good people like them are looking after us, ensuring any concern is addressed without delay, making tenting at Avilla a joy. Living here feels effortless thanks to their hard work and wonderful attitudes. Thanks guys!! 🙏

Review 7 (2024-10-08 - Rating: 5)
Jasmine is absolutely amazing. Very informative she is definitely a people’s person. A very warm aura positive energy and kind hearted person

Review 8 (2024-06-27 - Rating: 5)
Transitioning from a home of 15 yrs this was the best option for me and my elderly dogs. Office staff is always friendly if you are used to apartments you know the struggle. Compared to before my house this has been ideal. Maintenance is amazing. Jasmine in the office was fantastic when I renewed. Been here almost 2 yrs with only small issues. Feels like a community for dog lovers.

Review 9 (2024-02-14 - Rating: 5)
Villa Lakeridge Leasing Office has truly exceeded my expectations. From the seamless leasing process to the exceptional customer service, they have made finding and securing my new space a breeze. Jasmin at the Leasing Office was professional, responsive, and accommodating throughout the entire process, making me feel valued as a tenant. The property itself is well-maintained and offers a range of amenities that enhance my leasing experience. I highly recommend Villa Lakeridge to anyone in search of an stress-free and efficient leasing experience. I LOVE MY NEW HOME! THANKS JASMINE 🫶🏾

Review 10 (2024-02-26 - Rating: 5)
My husband and I are new to the community, and after reading the reviews we were reconsidering our decision. We spoke with Jasmine in the office, she listened to our concerns and addressed every issue. She went above and beyond to make sure we were comfortable with our move in, so we decided to stay. She even followed up with us after move in, Jasmine is definitely an asset to the community!!

Review 11 (2023-12-27 - Rating: 5)
I love everything about this place!! I walked in and immediately met the most wonderful person, Jasmine Nichols. She stopped what she was doing and made sure I knew she was paying attention to me and what I needed. She knew every answer to all my questions without hesitation at all! She was so kind, personable and smart. I actually had 6 other tours scheduled but after seeing this place AND working with Jasmine, I cancelled all future appointments because I know the best place to be is here!! She said she would call me and she followed through on her word. Actions speak volumes and she is a rockstar!!

Review 12 (2024-03-23 - Rating: 5)
From the moment I began my apartment search to the day-to-day life in this lovely community, Ive been thoroughly impressed by the outstanding service and care provided by the staff here. Hannah, Jasmine, and Daniel, in particular, deserve a special shout-out for their remarkable dedication and professionalism.Hannah and Jasmine, from the office staff, have been an absolute joy to interact with. Their friendly demeanor, combined with their deep knowledge of the complex and the surrounding area, made my move-in process seamless and stress-free. They always greet residents with a warm smile, making the entire community feel like home. Their responsiveness to inquiries and their proactive approach in ensuring the residents comfort and satisfaction are truly commendable. Hannah and Jasmines passion for their work and the well-being of the community shines brightly, making them an invaluable asset to the complex.Daniel, on the maintenance side, is equally impressive. His work ethic and efficiency in addressing any issues that arise are unparalleled. Whether its a small repair or a more significant maintenance task, Daniel approaches it with a can-do attitude and a level of skill that reassures you that youre in good hands. His promptness in responding to maintenance requests, coupled with his friendly and approachable nature, makes dealing with apartment maintenance concerns a breeze. Daniels dedication to keeping the complex in top-notch condition is evident in every interaction, and his efforts greatly enhance the living experience for all residents.To anyone considering making this their new home, know that with Hannah, Jasmine, and Daniel, youre in the best of hands. Their dedication, professionalism, and genuine care for the residents truly set this complex apart.

Review 13 (2024-01-31 - Rating: 5)
Great place to live. The entire staff always greets you with a smile and are quick to attend to any problems that arise. The grounds are kept clean everyday by friendly courteous workers. I appreciate Jasmine Nichols for helping me recently she was so kind and helpful. I would definitely recommend checking out Avilla Lakeridge.

Review 14 (2024-03-23 - Rating: 4)
Having stayed at this property for the past two years, Ive had a mixed experience. While there were some positive aspects, there are areas that need improvement.As a structural engineer, Ive observed that the propertys construction quality, particularly concerning wall and floor joints and the entrance door sealant, is subpar. This has led to issues with insect intrusion, notably ants. Additionally, considering the rent price, I expected better overall quality and more space.Parking is another concern, as there is no designated visitor parking. This often results in difficulty finding space for your car, especially when residents have visitors.On a positive note, the maintenance team responds promptly to issues, and the leasing office staff, particularly Jasmine, has been helpful during lease renewal.To enhance the overall experience, I suggest improving outside water flow to prevent pooling during rain, which can lead to water entering the property. Additionally, addressing car security concerns and allocating space for a gym would be beneficial.Overall, while there are areas for improvement, the responsive maintenance team and helpful staff contribute positively to the experience.

Review 15 (2024-08-28 - Rating: 5)
We have lived here for two years and jasmine has been a breath of fresh air in that front office she’s the best property management employee we have encountered, she’s been really helpful and seems like she really cares if you need help with anything look for her !!!

Review 16 (2024-02-26 - Rating: 5)
I have been searching diligently to find a place I could call home. I contacted Jasmin today, and her professionalism, thoughtfulness, and knowledge swept me off my feet. She answered all my questions and gave me a sense of peace about some of the concerns I had. Thank you, Jasmin, for providing me with the best customer service and experience of finding my new home.

Review 17 (2024-03-29 - Rating: 5)
Come check out Avilla Lakeridge, you won’t regret it! Moving can be stressful, exciting, and even overwhelming. Jasmine has been so supportive, encouraging, impatient through the whole process. I wouldn’t have made it without her. I’m looking forward to moving in.

Review 18 (2024-07-25 - Rating: 5)
Jasmine is so kind and goes the extra mile! This girl deserves a raise!!! Keep it up Jasmine the property needs more caring employees like you!

Review 19 (2023-03-14 - Rating: 5)
I absolutely love living here. The community is wonderful, and the staff is the best. I’ve never had such a great experience renting. It’s like having your own home, but you don’t have to worry about all the nuances of homeownership like lawn care, appliances, A/C, etc. These are brand new homes and very modern. The cost of living is a Fantastic deal as well. I can keep going on, but 10/10 recommend.

Review 20 (2023-08-22 - Rating: 5)
Going on second year here … moved from a one bedroom to a two bedroom. I recently sold my house and did not want to live in a traditional apartment living. The beauty about this place is I still live in a “Home” no one above me under me or beside me. I wouldn’t have it any other way. Come through and speak to Araceli Bahena asst. manager. She is over accommodating, considerate and always with a smile….considering I always have needs and she takes care of them without complaints and in a timely manner.Thanks to the whole Avilla Team

Review 21 (2023-10-05 - Rating: 5)
Avilla is absolutely amazing. Araceli is so great and can help with anything you need. She is efficient and truly cares with her job. Maintenance is fast and efficient and the neighborhood is quiet. We love our home!

Review 22 (2023-09-27 - Rating: 5)
We have lived here only a few months however we have had a great experience so far. Seems to be a quiet community. Kids enjoy the pool. People are nice and friendly. Staff have been very helpful and accommodating when we had an issue. So far we are liking the community.

Review 23 (2023-06-11 - Rating: 5)
This community should have 5 stars all around!! The property is absolutely beautiful and all the neighbors I have met have been very kindhearted people. The staff has been beyond helpful, Kimberly has been so supportive and helpful with our transitioning process. This is a great community move here!!!

Review 24 (2022-11-18 - Rating: 5)
My experience has been amazing from start to finish. I was a little nervous about to master bathroom and room layout but since being here I actually like it. The staff has been great, from Shawn showing me the apartment to Ryan helping me through the process. I do believe we made the right decision coming here. I would 10/10 RECOMMEND

Review 25 (2022-07-19 - Rating: 4)
Please let my say they are very busy but Ryan went above help me make this my new home since Im kidless for the Frist time.I just move in last weekend and Im praying it works out because its a nice setup and could work well for a single person or couple or small family.Im downsizing from 4 bedrooms to 3, and rooms not bad and the square footage.Open concept nice bathrooms, not understand why no double sink in the master bedroom. 🤔Dont like the cheap patio, blinds always break.The closest is very small but it matches the size of the houses I guess.I will keep you posted as I take my journey with Avilla of Lakeridge.The problem I see is parking this is one of the reasons I see myself not wanting to live here long “ moving In was hard nowhere to park while moving in for my children to help me move.Why not make space for guests to park yes’ I pay for cover parking. So why not let my guest have a place to park. You say open parking but understanding why the apartment doing this or is it all about the money when were paying enough.Make more parking, please 🙏

Review 26 (2024-01-30 - Rating: 5)
I just want to say Hannah and Jasmine in the office and Daniel in maintenance have been nothing but amazing to me since the day I’ve moved in. I had issues with my apartment and they were so kind and quick on fixing the problem. I have never been treated so greatly from a living complex before like they have been to me since I got here. Thank you guys for everything!

Review 27 (2023-11-27 - Rating: 5)
The maintenance team here are “aces”! I haven’t lived here long, but every time I have had an issue, they’re always quick to respond and have never had to have them come back and redo a job. Daniel especially has been patient with my concerns and questions which means a lot to me.

Review 28 (2022-06-02 - Rating: 4)
It was beautiful, nice location, just a little small for me coming from a three story home. Carolyn, the manager, was the sweetest young lady, so patient, kind, professional. I just wish they were larger and had gas cooking. I really love the units and loved working with Caroline.

Review 29 (2022-12-21 - Rating: 5)
I am an apartment locator and I absolutely LOVE this property, perfect location and the homes are amazing. the leasing team is always there for anything me and my clients need! Shoutout to Ryan and Shaun as they are always on top of things.

Review 30 (2022-11-01 - Rating: 5)
Great experience so far with Avilla! Moved here in September and love having a “true home feel” in an apartment. Also love the proximity to the highway and other nearby stores and restaurants.

Review 31 (2023-06-14 - Rating: 5)
Such a beautiful community! Leasing management has been professional, friendly and helpful from start to finish! The move in process was organized and went so smoothly.

Review 32 (2023-06-11 - Rating: 5)
Moving into the Avilla lakeridge was a good experience for me honestly. Kimberly was a good hearted individual, that made the move-in process even more stress relieving.

Review 33 (2023-12-27 - Rating: 5)
Would definitely recommend! It’s a beautiful community, and Jasmine at the leasing office was so sweet and helpful throughout the whole experience!

Review 34 (2022-06-01 - Rating: 4)
I have on several attempts to contact to office and I am forwarded to a voice mail every time. I have call 3 different number and emailed this company in attempt to follow up on my application with no answer or call back since the 23rd. I have already been charged $375 for this application and no one will answer all call me in regards to this at all. I was looking forward to moving to this local but I am beginning to have serious concerns. This is my last reach to have some kind of communication fromm these people. If they dont I would not recommend this place strictly due to their lack of communication and service to potential residents.Edit: so the numbers all over Google and on lakeridges site number you cant get ahold of them but they did call me today with a usable number and helped out greatly. Hopefully the rest goes well. Thank you for calling me!

Review 35 (2024-02-13 - Rating: 5)
I would really like to thank Jasmine Nichols, for her professional expertise as a community manager and a kind Heart!!

Review 36 (2023-09-23 - Rating: 5)
I love the property, it is very appealing to the eye. Araceli was also amazing at showing me around!

Review 37 (2022-11-09 - Rating: 5)
Shaun was amazing and a pleasant person to speak to, gave me pricing info and availability and special info!! Great property as well, Thanks Shaun!