4001 Midtown
Located in Houston, Texas
Address: 4001 Fannin St, Houston, TX 77004, United States
Phone: +1 713-550-9600
Rating: 3.6
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Apartment rental agency
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-24 - Rating: 5)
I recently had the pleasure of visiting this beautiful apartment complex, and I couldnāt be more impressed. The property itself is stunning, with well-maintained grounds, clean common areas, and a peaceful atmosphere. The apartments are spacious, modern, and designed with comfort in mind. What truly sets this place apart, however, is the property manager, Aimee. She is incredibly friendly, and professional. Itās clear that she genuinely cares about the residents and the community. Overall, this is a fantastic place, and I highly recommend it to anyone looking for a welcoming, well-managed environment. -
Review 2 (2025-01-24 - Rating: 5)
Living here has been a great experience! The management team is super friendly and always on top of things, which makes everything so much easier. The staff are genuinely kind and go out of their way to make you feel welcome.Maintenance has been fantastic too. Anytime Iāve needed something fixed, theyāve responded quickly and got it done without any hassle.Overall, this place feels like home, and Iād definitely recommend it to anyone looking for a well-managed and welcoming community! -
Review 3 (2025-02-24 - Rating: 5)
I had an amazing experience at 4100 Midtown! The community is well-maintained, and the amenities are top-notch. From the moment I moved in, everything has been smooth, and I truly feel at home here.A huge shoutout to Amy Brock for her outstanding professionalism and kindness. She made the leasing process effortless and was always available to answer any questions. Her attention to detail and commitment to residents go above and beyond. If youāre looking for a great place to live with a supportive team, I highly recommend 4100 Midtown!ā Victoria -
Review 4 (2025-01-15 - Rating: 5)
Awesome staff!!!! Corrina showed me around and did an amazing job with listening to my needs. All of the staff were WARMING AND WELCOMING. This is a STRONG STRONG FIRST OPTION!!! Everyone should check this place out!!!! -
Review 5 (2025-02-02 - Rating: 5)
I had a great tour at 4001 Midtown! The office team was welcoming and the community was clean. I toured two two-bedroom homesāthe first was nice, but once the agent understood my need for more living room space, he showed me a larger layout, and I fell in love! The tall ceilings, standup shower, spacious closets, and big patios with amazing city views really stood out. Overall, a great experience, and I appreciate the team for being so helpful! -
Review 6 (2025-02-21 - Rating: 5)
We had the pleasure of touring 4001 Midtown and I must say, it was nothing short of impressive. Aimee, did an exceptional job showcasing the beautiful amenities and thoughtfully designed living spaces. Her knowledge, professionalism, and genuine enthusiasm made the experience enjoyable and informative. -
Review 7 (2025-01-28 - Rating: 5)
I have lived at this property since 2018 each year since then it was going downhill. I just hate moving, after this last year. I was convinced I would have to move .. since 2018 we had a poolside apt .. The last few years every summer, the pool was green.. we finally got a big name to manage the property/Greystar ⦠so thus far with this current iteration of management things have been running much more effectively⦠and Iām hopeful they will turn things around here and keep it going !! I previously had given this property a poor review and listed my issues as they were at that point .. however, the current team seems much more responsive and effective within their positions ! Aimee, the manager actually answers the phones and deals with residents /doesnāt just hide in her office and leave the front desks to take the brunt -Which is what I saw with past iterations! Corina/Michelle - I think same person - has also been very friendly and efficient and I think that this group actually helps each other and communicates better.. cause they are happier -And the new guy, Julian I think his name is .. when I have been sitting in the lobby, waiting to speak, I have seen him handle and deal with everybody very professionally⦠Which is also something that was lacking in the previous teams.But anyways, finally, after being in our original unit since 2018.. And living through all of the previous rental ā trials and tribulationsā we decided to move into an upgraded version of our exact apt - the Luxe version - Has everything I was looking for in other properties, and instead of moving out of the building I just had to move two doors down on the same floor!! Couldnt ask for an easier move or upgrade. Iāll post pictures once we are all unpacked and settled-If you get the chance to check out the Luxe models - Itās worth a look if they have one available- stainless steel kitchen appliances, good flooring/better and brighter lights / ceiling fans in every room / nice upgraded primary bathroom/ better counter tops in kitchen and bath - Because for this area, the size of the apts/the location/ the price it is all pretty good ! I know, cause I have been out there looking for the past few months trying to decide where I was gonna move.And every property has its issues unique to it! I just finally feel hopeful for the years to come with Greystar owning the property and The current management teams efforts! Also shout out to Juan in maintenance- He is also very nice and was very efficient in handling my recent move-in maintenance requests/issues. -
Review 8 (2024-12-05 - Rating: 5)
Moving into my new place was a breeze, thanks to my leasing consultant, Michelle. She was incredibly helpful and made the entire process simple and easy for me. Michelle was always available to answer any questions I had and made sure all of the necessary paperwork was taken care of promptly. Her professionalism and attention to detail really made a difference in my moving experience. I highly recommend Michelle to anyone looking for a stress-free leasing experience. Thank you, Michelle! -
Review 9 (2025-01-27 - Rating: 5)
When I moved into my unit, the washer and dryer were not in great working condition and made my life very difficult for the first couple of months despite the maintenance orders that I put in.New management has taken over, and after they attempted the first time to fix things through maintenance, realized that it was not an easy fix and replaced both the washer and dryer in my unit without a fuss. Very grateful to Chanel for her help, pleasant and helpful staff. -
Review 10 (2025-01-08 - Rating: 5)
I have witnessed many changes with this property. I can honestly say that my most recent experience with management was exceptional. The staff definitely deserve their flowers for working together to ensure I had a smooth move. Aimee makes this environment feel more like a community than a rent box. Thank you 4001 Midtown team -
Review 11 (2025-01-17 - Rating: 5)
10/10 to our Maintenance staff members Nerio and Jorge for CORRECTLY diagnosing and repairing our A/C relay! (It would turn on and off repeatedly, like flipping a light switch)Extra credit for independently fixing the vent register (Yes, I had to look up what it was called)Just so happy with their service and care! -
Review 12 (2024-11-22 - Rating: 5)
I lived in this building for 11 years and its had its ups and its downs, but this management staff is definitely an up. I stayed in this building because its a great location, the units are large with great storage and I never hear my neighbors through these cement walls.I have been very impressed with the responsiveness and professionalism of the current staff. They make me feel welcome and valued. Maintenance staff is also awesome and friendly. -
Review 13 (2025-02-21 - Rating: 5)
Michelle is so helpful, kind, and professional. She got me through a lot. I also want to give recognition to Juliani as he has been incredible with my move and makes the process incredibly smooth- he is on top of his game. The managers are top notch and truly sees you as apart of a real community here, especially with all the fun events they host here. They always tend to maintaince. And they are beyond awesome. Not only one of my favorite places to live, but also a place where I can truly thrive. -
Review 14 (2025-01-25 - Rating: 5)
Very efficient and respectful. He fixed my drawer in a few minutes time. Looking forward to Roses YaJureās help again -
Review 15 (2025-02-13 - Rating: 5)
This review is for maintenance staff, Mr. Nerio. He recently did repairs in my unit. He was kind, knowledgeable, and quick. He has done repairs for us before and has always been pleasant and professional. He cares about the service he provides and makes sure we are satisfied with the work. -
Review 16 (2025-01-28 - Rating: 5)
Always a delight interacting with the leasing office staff.Corrina P. is particularly always friendly, professional, smiles, very cheerful and always willing to assist with all enquiries. Thank you for always being so easy to communicate and interact with.The maintenance guy Nerio is also always helpful. He is always willing to properly understand what the issues are and he was able to permanently resolve a long standing issue I was having. -
Review 17 (2025-02-12 - Rating: 5)
My first review every in life, but I must say the quality of care and professionalism that Shanell McKee provided me during my transition from Vegas to Houston is far above 10 stars. Thank you Midtown family, and I will be referring more worthy residents to this property. -
Review 18 (2025-01-24 - Rating: 5)
I put two maintenance requests in and Nerio was at my door the next morning to fix them promptly. This is not our first experience with maintenance and Nerio always does a thorough job to ensure you are happy with the repairs. He explains what he is doing and why despite a language barrier. I always feel at ease if hes on the job. -
Review 19 (2025-02-21 - Rating: 5)
āAimee was fantasticāfriendly, attentive, and truly listened to my needs. The property was clean, well-maintained, and just as described. A great experience overall!ā -
Review 20 (2025-01-06 - Rating: 5)
I want to give a special shoutout to Juliani, who truly went above and beyond to help resolve a complex issue. His professionalism, attention to detail, and dedication to customer satisfaction were outstanding. Despite the problem being outside his usual responsibilities, he took the time to ensure everything was handled thoroughly and efficiently. I believe that the most important draw to a living community is the staff, and people like Juliani create a sense of trust and confidence, which is invaluable in fostering a positive living experience. As a personnel psychologist I can recognize exceptional talent and dedication when I see it. I am writing this to make sure he gets the recognition he deserves. -
Review 21 (2025-01-17 - Rating: 5)
I went to tour this complex and felt very welcomed by Juliani and appreciated his hospitality . He showed me a generously sized floor plan of a 1 bedroom with a study that I absolutely loved! If you come by ask for Juliani, he will help you feel at home. -
Review 22 (2024-11-22 - Rating: 5)
A little pricey, but you get what you pay for. Good location quick access to the city. Management is pretty responsive. Michelle upfront is great and has been easy to work with. Iāve had a good experience so far itās not perfect, but anything rarely is. -
Review 23 (2025-01-18 - Rating: 5)
I want to thanks Juan for his amazing Job , I had couple problems with my Apartament and he took Care of all of them. Definitely is getting better with new Managment and a good maintenance team. -
Review 24 (2024-12-14 - Rating: 5)
The manager Aimee at this property is super awesome. I just love her. The staff is exceptional. Olivia always takes good care of me.ā¤ļøā¤ļøā¤ļø -
Review 25 (2024-11-25 - Rating: 5)
This place has been improving ever since Ms Aimee the manager got here. Maintenance is taken care of and things are definitely looking up. The location is amazing and you cannot beat the floorplans. -
Review 26 (2025-02-11 - Rating: 5)
Shanell Mckee was an absolute pleasure to work with! She made my move in experience the smoothest I have ever experienced out of the several times I have gone through this process. Iād like to thank her and the team for a headache free experience! šš¾š«¶š¾ -
Review 27 (2024-12-06 - Rating: 5)
I came with the expectation of getting information. Michelle did an amazing job at giving me all the information and pricing I needed. Great environment and I highly recommend them. Michelle went above and beyond. -
Review 28 (2025-02-21 - Rating: 5)
Michelle is the sweetest person! She is always kind and friendly. She always handles things quickly and with a smile! -
Review 29 (2025-02-22 - Rating: 5)
Juliani tries his best in everything he does. Heās a good sport. Hopefully he can continue doing good things in the future. GO VOLUNTEERS!! -
Review 30 (2024-12-14 - Rating: 5)
4001 Midtown is amazing! Well maintained, with friendly staff who are willing to help you with all your needs and are perfectly informed about the buildings perks, amenities and the area! Aimee, especially, is phenomenal. 10/10. would recommend :) -
Review 31 (2024-10-08 - Rating: 5)
I have lived here since 2021. I know of other tenants who have lived here for over 15 years. I personally have no plans of moving, unless I win the lottery because you cannot beat the location. You can be in six different places in the city within five minutes and you do not ever have to get on the freeway. HEB AND RANDALLS are both 1.5 miles away. Costco is a bit farther. My unit has cathedral ceilings and a separate standalone shower in addition to having a tub shower combo And it came with a full-size washer and dryer at no additional charge. I have tons of closet space and a large balcony and I love the pool. Also, I suspect that this property is part of the hospital Power grid as I never lost power during one single natural disaster this year.The current management are kind and professional and do not tolerate violence or unsafe behavior by tenants or their guests. Air BNB is not tolerated here either. Any maintenance issues I have ever had were taken care of in a timely manner and that includes my AC.Hurricane Beryl caused damage all over the city. The pool pump, which has now been fixed , was a casualty of the storm and damage from a natural disaster as well as supply chain issues is not the managementās fault. My neighbors and fellow reviewers donāt grasp the concept of the pump and seals had to be special ordered. Itās not fair to blame, try and convict the current management for the gross mismanagement of their predecessors and the cheap ass former owner who refused to let them spend money on anything.In closing, this property is almost 300 units and takes up and entire city blocks. Amy, Jessica, Michelle, and Olivia along with the maintenance crew work tirelessly every day to ensure that we people who live here have a safe , clean, well-maintained environment to live in. I can assure you that they along with the maintenance crew are doing the absolute best that they can. If you have excessively high expectations of nonstop red carpet perfection maybe Houston overall just isnāt right for you. -
Review 32 (2025-02-11 - Rating: 5)
Thank you, Roselle, for installing the grab bars in the bathtub. Quality, efficient work.Hurray! we have a ceiling fan! Roselle was very thorough and skilled as he installed a fan in our living room. This will help maintain a good temperature in the apartment.Great job, Jorge, Nerio, & Roselle, in installing the two grab bars in one of the bathtubs. Your attention to doing a quality job is greatly appreciated. Safety first! The management (Aimee Brock) is committed to providing a safe living environment for the tenants.The manager, Aimee is very responsive to tenants inquiries & requests. I am pleased to report that the kindness of the staff is matched only by their patience. -
Review 33 (2025-02-27 - Rating: 5)
I Loved the atmosphere of the property! Juliani was superb at answering our questions and helping us find the ideal floorplan! -
Review 34 (2024-10-25 - Rating: 5)
We stay at this apartment for almost two years. Michelle is the best! Always helpful! -
Review 35 (2025-01-16 - Rating: 5)
The staff members are so lovely and helpful ! Never had a bad experience with any of them. -
Review 36 (2024-12-05 - Rating: 5)
I Came in looking for some info at this apartment complex & I cannot thank Michelle enough for giving me a great experience. She made me feel at home!! I move in next month with my family thanks to her! LFG!! -
Review 37 (2024-08-20 - Rating: 5)
Iāve had a fantastic good living at Midtown. The management team here is top-notchāalways friendly, professional, and incredibly responsive to any concerns or requests. Maintenance is prompt and efficient, addressing issues quickly and thoroughly. The overall living experience has been excellent, with well-maintained facilities and a welcoming atmosphere. -
Review 38 (2024-07-03 - Rating: 5)
I moved in 1 week ago and I love it. Amenities are nice. Quiet. Neighbors are nice. Aimee is amazing at managing this property. On top of that her customer service and personality is top tier. Feels good living in a community where the staff makes you feel acknowledged! -
Review 39 (2024-12-04 - Rating: 5)
Michelle, an exceptional customer service representative, demonstrated remarkable knowledge and promptness in addressing my inquiry. If youāre in need of assistance with your new home, I highly recommend reaching out to her. -
Review 40 (2024-07-03 - Rating: 5)
āāāāāOur recent move within 4001 Midtown was made significantly easier thanks to the outstanding property management team, particularly Amy and Jessica. Their professionalism and dedication were evident throughout the entire process.Amy and Jessica were incredibly helpful and always quick to respond to our questions and concerns. They ensured every aspect of our move was taken care of, showing a level of care and attention that truly made us feel appreciated.Their commitment to maintaining a high standard of living in the building is clear, and their friendly, approachable demeanor makes interacting with them a pleasure. The support they provided during our move went above and beyond our expectations.I highly recommend the property management team at 4001 Midtown. Amy and Jessicaās exceptional service and commitment to resident satisfaction have made our experience moving within the building a positive one. Thank you for all your hard work and dedication! -
Review 41 (2025-02-06 - Rating: 5)
Hello so I have been staying in my apt for about 8 months now and I have the best experience each problem I have I take it to corrina palacios and she takes care of issues in timely fashion she is professional and courteous and not to mention patient if I could give 10 stars to her I would -
Review 42 (2025-01-31 - Rating: 5)
Ms Amy was so awesome with my transfer process her and Ms shanell looking into my options and letting get the best service and Ms Michelle showing me the unit I was very pleased -
Review 43 (2025-02-27 - Rating: 5)
Great community, maintenance team is excellent at resolving any issues. Juan was very helpful, and professional. -
Review 44 (2025-02-25 - Rating: 5)
Shantell McKee has awesome customer service. She is well knowledged. She knows her job well -
Review 45 (2025-01-16 - Rating: 5)
I toured today with Aimee and Olivia and they were super sweet. The property is in a great location. Floor plans are perfect for my needs. I will be leasing here. -
Review 46 (2025-01-14 - Rating: 5)
Nerio Villalobos is a great person and does good work with maintaining the property when things break. Heās always very friendly! -
Review 47 (2024-08-20 - Rating: 5)
The amount of love & respect Iāve received from the management team here has been amazing. They go above and beyond to accommodate their residents. Iāve since then recommended some of my close friends to move here especially it being very affordable in the center of the city. -
Review 48 (2025-02-27 - Rating: 5)
Very nice property!! Very clean and upscale!! It was such a pleasure speaking with Aimee. -
Review 49 (2024-12-08 - Rating: 5)
Me and my wife we had the best experience and service and peace mind since day one!Thank you Michelle for great service youāre awesome!! -
Review 50 (2024-06-25 - Rating: 4)
This community has seen the bad, the ugly, and the good. With that being said, the prior manager, Corinna P. and leasing agents we able to find a common ground. They also set the stage to changes that were greatly needed. As as one of the residents speaking for our community and management team advocating in updating the community. I appreciate your hard work and listening to our concerns. This team has been there for those that could not do certain things, Melissa, thank you! I do not give five stars, but the changes that have taken place, we are all a work in progress. Greater is coming!We have now in place: valet trash, fob entry to the building on all levels, remote entry, a package room, update gym, and updated lobby. They are waiting on approval for other things for the community from the owners. -
Review 51 (2024-06-05 - Rating: 5)
I fell in love with these apartment while scrolling on Marketplace on Facebook. I reached out to Ms Sinnette R. And made an appointment to view the apartment. I went the next day and the staff & the property manager Aimee, Olivia, Jessica, and Michelle was all helpful . I had the pleasure to work with Michelle and she showed me the unit and it was exactly everything that I saw online. I ended up getting approval and signing my lease with a week. Since I have move here a month later I have experienced nothing but great customer service from the office staff ⦠and even after I got into the apartment Ms Sinnette still reach out from time to time . I love when I have a maintaince issue itās taking care of in a timely fashion. The apartments is quite and peaceful and I love the apartments overallā¦. -
Review 52 (2024-06-17 - Rating: 4)
Building has issues but is in the process of renovation and overhaul after being acquired. Prices are very affordable for the - great - location, and apartment sizes are quite nice.Sergio Maestre provided quick and professional service in resolving an issue with AC during the summer heat. He did excellent work. -
Review 53 (2024-10-25 - Rating: 5)
Staff is very friendly and responsive. Property is in a great location with nice amenities. Michelle and Olivia are amazing! -
Review 54 (2025-01-29 - Rating: 5)
I just moved in and I can tell you that the maintenance and staff have been prompt and courteous in every way. With a building that is 20 years old, you can expect some things to go wrong, but the upgrades and responsiveness make all the difference. The brief walk to Greentown Labs and Ion make my work life convenient.Nerio is my favorite maintenance man. He gets the job done. ā Managers and front office Aimee and Corina (Michelle) are always helpful whenever I have issues. ā -
Review 55 (2024-11-21 - Rating: 5)
Michelle is a very pleasant person to work with. Be sure to ask for her if you want the best customer service. -
Review 56 (2025-01-09 - Rating: 5)
Very beautiful and very spacious!Communication is TOP TIER!Great area ! Great city view -
Review 57 (2024-08-30 - Rating: 4)
Management is very helpful and responsive to inquiries and requests. The early adjustment process was good. Issues that come up can be handled, it just takes a bit of time. -
Review 58 (2025-01-14 - Rating: 5)
Nerio is dedicated to what needs to be solved, he does an excellent job, he leaves everything very well arranged -
Review 59 (2025-01-29 - Rating: 5)
Mrs Amy is awesome and helps make the community runs smoothly .. very attentive and great communication... -
Review 60 (2025-01-31 - Rating: 5)
When I was wanting to request a parking spot I needed assistance Ms Shantell Ms Amy Ms Michelle everyday I needed assistance with this request we very helpful and got the job done -
Review 61 (2025-01-16 - Rating: 5)
Neat and comfortable place. The staff is welcoming and helpful, especially Aimee sheās so sweet!! -
Review 62 (2023-03-13 - Rating: 5)
I have lived here at Lucciola Midtown for several years. While it has not been without its issues, there has been major improvements, not only with the building but staff as well.The maintenance staff has been quick to address our service requests. Although, I rarely have any issues but when I do, both Augustine and Miguel are professional and demonstrate a level of care I have never experienced before from any maintenance personnel. I submitted several requests just recently on a Sunday and Miguel arrived the very next day and fixed everything. He was polite, efficient, and very knowledgeable.The office staff has also greatly improved. Deziree, Isabel and Ruth are super friendly and accommodating. It certainly is refreshing to have staff that actually care about the residents and have a sense of urgency to help you. -
Review 63 (2024-06-04 - Rating: 5)
Update 6/4: I had no idea my little old review would get so many views. All of the issues have been addressed, and in the process of being resolved with swiftness and genuine care, and concern. Couldnāt ask for more.I feel the need to preface my review. Iāve thought hard on it, because Iām not one to do reviews. Buuut my mom moved in, 2019, 73 year old, widowed woman. A young 73. Thereās been 4 management companies. Honesty, Greystone is the best one yet. Yes! Itās an older building. 2001. One of the most reasonably priced. They are nice, minus the outdated, 1990s kitchen, and love the floor plans.I give Greystone 5 stars.I give the building and infrastructure zero stars. -635 stars.With all that being said, the toilet in the master bedroom hasnāt worked properly since she moved in. Persistent issues. Always fixed. But freaking annoying. And for the last month, randomly, the top of the toilet doesnāt fill up with water which is what allows you to flush the toilet. I JUST figured out that if you shake the entire toilet, and wiggle the water line connection, itāll fill up. At least it did that time. I put 2 empty gallon jugs in there for her to fill from the shower, take that heavy porcelain lid off, and pour 2 whole gallons of water in it all thru out the freaking day- just to flush the toilet. Really? 2024. America. Third world country much on this plumbing??? She needs a plumber. A professional one. Not a maintenance man.And Iām the only child of a widowed-mother. Do you know whoās problem that becomes? āš¼ So not on my watch Beloveds. -
Review 64 (2025-01-14 - Rating: 5)
Nerio Villalobos is a very helpful maintenance guy who always solve my maintenance issue -
Review 65 (2025-02-12 - Rating: 5)
Juliani was extremely helpful we enjoyed our tour with him -
Review 66 (2025-01-16 - Rating: 5)
Juliani was so helpful! He answered all my questions quickly and clearly! -
Review 67 (2023-05-01 - Rating: 5)
My mom lives at Lucciola, and had gotten sick recently. The property manager came to check on her residence when she was late instead of just ignoring a resident. The way that the staff has been so open and communicative has been so much easier on me and less stressful for my mom. They checked on her and even worked with her to make sure that her return home is as comfortable as it needs to be. You come across a lot of apartments in Houston where the staff just wants get you in and get out, but the amount of care that Lucciola gives to their residents is beyond a standard. Itās truly like a community. I really do feel better knowing that sheās there and the staff is perfect. -
Review 68 (2022-11-02 - Rating: 5)
I lived here for 2 years and was fortunate to not have any major issues with my apartment while I was there. Midtown is not the safest part of town so security issues were present but for the most part I did not have any bad experiences and was never in harms way.The leasing agent Isabel was awesome and helped me and made the experience that much better. Isabel is very approachable and willing to assist whenever she can and I would recommend her 10/10 and she is definitely a bright spot on the team there at Lucciola. -
Review 69 (2023-02-02 - Rating: 5)
Iāve been living here for about a year and a half. Nice apartments. Miguel and the rest of the maintenance crew takes really good care of the units. He recently fixed my dryer and my locks on the door. Very professional and knowledgeable about everything. Glad Iām staying here!! -
Review 70 (2023-03-08 - Rating: 5)
I am a new resident and am very impressed with the present staff at Lucciola. Jasbir has recently taken over; her work ethic is admirable and she is doing a fantastic job. The people at the leasing office, Ruth, Deziree and Isabel, are always accommodating and try to fix issues promptly. The maintenance people, especially Miguel, are very reliable and efficient. Overall, the new management is taking strides in the right direction to ensure that all the residents can live here peacefully and safely. -
Review 71 (2022-11-02 - Rating: 4)
The transition to the new property owners had been a bit rough but they are working hard to get the property back in shape. The management has improved drastically over the last few months. The front desk personnel are professional and friendly and Michelle, the manager, and Ruth, the leasing manager have been very responsive. They both have gotten back to me when promised and are working with the property owners to address issues. While not perfect, I am hopeful that this will once again be a nice place to live once all the improvements are completed. The location is convenient and close to the rail system, Herman Park, several museums, and the zoo. -
Review 72 (2024-06-11 - Rating: 5)
Thank you so much to Michelle for touring us around!! She was so sweet and answered any questions I had! Very informative and helped me find the perfect home I was searching for! Go see Michelle, sheāll take care of you -
Review 73 (2023-05-07 - Rating: 5)
I am just about to move in and could not be more excited! Fantastic building with many facilities, reasonably priced, and very helpful management. In particular, Jasbir helped me and my roommate greatly. She knows the policies extremely well, replies quickly, and certainly has the best interest of her tenants -
Review 74 (2023-02-08 - Rating: 5)
I am only sharing my five stars because every single time I have issues Miguel has been a great helper. There are alot of issues with this place and we recently had our garage fully collapse and the entrance. I had many reservations about my safety and about all the dirt (concrete and what not) Miguel was great about getting that stuff removed and worked really hard! he let me know it was safe and did hard work to make sure that things were picked up from the ground. hes great! -
Review 75 (2023-03-03 - Rating: 5)
Iām a new resident here and I love my apartment and the location. I applied for my very first apartment while I was working in another state. I chose my unit without actually seeing it because I went off the pics on their website. I did not know all the units were not updated, I was mostly interested in the price point and the square footage of the unit for a two bedroom two bath in midtown. Upon arrival I was not happy with my unit but apartment manager Jasbir broke down the difference in price of an updated unit and I understood why the price point on my unit was so attractive. So going with updated appliances was a better option than going with the updated unit. Ms. Jasbir addressed my concerns and convinced me to stay and it has been a pleasure to work with her throughout my transition here. My guy Miguel that services the Apartmentā came in promptly and immediately to fix any issues that I had with my unit and I thank him as well. Iām sure that my time spent here will be a great and memorable experience. -
Review 76 (2023-05-02 - Rating: 5)
I have reside at Lucciola Midtown for several years. Since my tenure my experience has been nothing but accommodating, heard, and supportive.I have had amazing services from maintenance, leasing office, and even corporate!! At Lucciola Midtown we are a community and I feel safe. The property is manicured and very well maintained. -
Review 77 (2024-06-09 - Rating: 5)
Cute apartments in a great location!! Olivia was also so sweet and helpful and made the whole experience fun and easy. Highly recommend the apartments and their helpful staff! Thanks Olivia!! -
Review 78 (2023-02-17 - Rating: 5)
Definitely can tell itās under new management and can see how alot has changed thanks to the new office manager ! Ms. Jasbir had taken over and is doing an amazing job. Her work ethic and dedication of trying to make things run smoothly is incredible. She wants all residents to feel comfortable and safe! -
Review 79 (2023-02-06 - Rating: 5)
It was an amazing experience from start to finish. We worked with Ms. Jasbir, she was professional and accommodating. She stayed with us during the whole process and we were able to walk a way with our new apartment that same day. She truly takes her job seriously and cares for her residents. -
Review 80 (2025-01-15 - Rating: 5)
Nerio Villalobos fixed the bathroom door & dryer quick and easily -
Review 81 (2025-01-16 - Rating: 5)
The food and service was excellent. Would recommend DaBome BBQ to anyone -
Review 82 (2023-03-21 - Rating: 5)
Jasbir, who is the Property Manager here for the complex is awesome!! She has been very efficient and helpful with any issues, questions and concerns iāve had since her arrival. A few months ago I was contemplating moving and not removing my lease, However my new interactions with her and the office staff have may me reconsider and renew. Im so happy and excited about what the rest of the year will bring. -
Review 83 (2023-02-08 - Rating: 5)
Very helpful leasing staff. Super friendly and accommodating and are willing can help out. Newly renovated apartments are well done feeling luxurious and clean! Would highly recommend. All the leasing staff namely Ruth, Isabel, and Deziree are friendly and accommodating! -
Review 84 (2023-06-05 - Rating: 5)
Iām a resident going to be 4 years since my move in I had ongoing issues but for sure loved my apartment .Since , Jassi came in huge improvement in the property look , cleanliness, pool , maintenance and courtyard maintenance.She is on top of it and great customer service. I renewed and I m happy resident and wants to recommend if you are looking for apartment home.Reasonably priced for huge floor plans . -
Review 85 (2024-06-10 - Rating: 5)
We are very happy to be back at 4001 Midtown. We love the location and walkability to everything but especially the staff. We had some issues but Mitchell and Jennifer were very responsive. -
Review 86 (2025-02-22 - Rating: 5)
The manager Aimee was very respectful and helpful -
Review 87 (2023-03-21 - Rating: 5)
Hi, I have been living in the Lucciola at Midtown for several years. I had some issues with old management but now there are new management so they have been serving extremely since they got the management, I am thankful their respect and service for the community specially manager Jasbir, and she handle everything by one by each of our requests and solve if anything occurred same day or following day by with her professional team members. Also I really appreciate assistance manager Ruth also she handle everything with Jasbir in coordinate so this help community to live in peace. This is nice place to live if you need peace and middle at town. Best of luck you all. -
Review 88 (2023-02-01 - Rating: 5)
Jessi and Ruth have been amazing with me and my husband since they started worked here a few month ago. I truly appreciate their help and support, we were thinking of moving out when our lease ends but now thanks to them we decided to make Lucciola our home one more year! Thanks both for everything! -
Review 89 (2022-10-24 - Rating: 5)
Recently I had some issues with my apartment and the maintenance man Miguel was very professional and very polite he fixed my ice maker on my fridge and fixed my shower along with fixing the leak under my sink in the kitchen, he works very fast and very efficiently. The maintenance here since the new ownership has been outstanding Iām positive that if I have any future problems Miguel will handle it. -
Review 90 (2019-03-29 - Rating: 4)
Ive lived here for about 3 months now and I really enjoy it. I love coming home to my apartment and I havent had any issues since move in. The staff is really friendly and helpful. The space is great, especially considering the price and location. The few blocks surrounding the building are a little sketchy, but as long as you dont walk around at night alone its really fine. Anything you could possibly need is probably only a 10 minute drive away (max). The only thing I dont like about living here is the gym. Its pretty small and it has limited equipment. If theres more than three people working out at a time, it feels cramped. Theres almost never any water available and there are no workout mats, so you have to workout on the bare floor if you want to stretch or do any floor exercises. The highest dumbbell weight is only 35 lbs. There are also no wipes to clean the equipment when youre done. Other than that, I really love living here. -
Review 91 (2023-05-05 - Rating: 5)
Im proud to say I live in Luccioa every apartment complex has their faults but since Jassi came shes been a big help to the apartment complex. She cares about our problems and living situations.Whatever problem we have she takes her time and walk us thru every step of administering our needs. Shes the best manager weve had so far. Along with Issabel and Desiree their courtesy towards tenants accommodations of expectations are high!! So come live with us at Luccola. -
Review 92 (2019-05-04 - Rating: 4)
I really enjoyed living at Ventana. The price is fantastic for the location. Parking is also super simple and doesnt cost extra. The apartments are super spacious for what you pay. The kitchen is a little dated, but you get what you pay for. The apartment manager, Johnny, and maintenance team are wonderful! Johnny always answered my e-mails quickly and resolved my problems immediately. The apartment is a few blocks away from a huge homeless population, but they rarely come near the apartment. I walked my dog multiple times a day for 2 years and I rarely ran into homeless. If youre looking to move into an apartment for the amenities, this definitely wouldnt be it as the gym has pretty old equipment and is small. The pool is decent, but its not heated so its super cold to swim in. One other small complaint was that the hallways do smell really bad and so does the elevator. Its probably just time they replace the carpet/flooring. Despite the problems, I still think the complex deserves 5-stars. I always felt safe and was happy to call Ventana my home. Overall, I really enjoyed my time here! It wasnt perfect but it was good.Update: We had some issues with our security deposit and it took over 2 months after out move out to hear from the complex. Not sure what that was all about. From my understanding, the complex really does care about you while youre a resident, but doesnt after youve moved out. From this experience, I changed my rating to 4-stars. It was still great living there while we did, but it was a hassle dealing with the complex post-move out. -
Review 93 (2023-02-07 - Rating: 5)
Watching the transformation of the property has been amazing. The staff is always friendly, welcoming and informative. Thanks to Ruth, Isabelle and Desiree we have a place to call home. I look forward to what improvements the team will be making in the future. -
Review 94 (2024-10-08 - Rating: 5)
The staff is very helpful and every concern Iāve had sense moving in they been willing to help and assist -
Review 95 (2018-11-19 - Rating: 5)
This place deserves 10 stars!! Front staff is so friendly and welcoming. This is my second year at the property and I have never felt so at home. Everything is always done in a timely matter and very professional. The leasing team always makes a effort to make your experience with them a good one. Itās refreshing to finally live somewhere that the staff takes pride in ! -
Review 96 (2022-11-03 - Rating: 4)
Ive resided here since Nov 2018 because my sister lived here, almost 5 years prior, who was disabled and it was safe for her needs. Figure 8 Property sold Ventana Midtown to the Lynd Company. Overall, my experience has been good. Leasing Agent Isabella, has given Awesome Customer service since her arrival. She finds solutions to any issues we may have. When you go, definitely ask for Isabella š¤ , Shell take care of you. -
Review 97 (2023-05-04 - Rating: 5)
The maintenance, especially Miguel, has been phenomenal. Every issue has been fixed quickly. Iāve had him fix a variety of small issues with the cabinets and A/c and he has been very skilled and thorough. -
Review 98 (2014-12-15 - Rating: 5)
I lived here for two years. From 2012-2014. This is definitely by far the best apartments I have ever lived in. The location was perfect. Staff was great - very responsive. Maintenance was always timely. My AC once did not work and they quickly put me in a guest suite that same day for two nights. I lived alone in a one bedroom - and never heard any noise. I was on second floor. The only reason I left was because I got a job offer in Seattle I couldnt turn down.I recommend this complex. :) -
Review 99 (2024-10-15 - Rating: 5)
Very nice homes to live in and very affordable, lady in the fronts are very nice and always answering questions š«¶š¼ -
Review 100 (2024-11-22 - Rating: 5)
Great location and pricing.Michelle helped me out with the process ! -
Review 101 (2022-07-05 - Rating: 5)
The maintenance staff here is prompt, and knows what they are doing. Previous ownership has done a lot of āband-aidā repair work in the past but not this time. Our A/C went out, for the 4th time since weāve lived here. Miguel went above and beyond to make our issue a priority. He communicated first thing the following morning, and instead of putting a band-aid on it, he opened the A/C unit, diagnosed the problem, replaced the motor and blower, and had everything working again in 1 hour. I highly recommend Miguel for any handyman services! -
Review 102 (2017-03-24 - Rating: 5)
We just moved in a couple of weeks ago and weve had a great experience so far. The staff is very responsive and attentive. Repairs have been handled quickly and professionally. Weve met several residents whove lived here for years and love it. The apartment is much more spacious than other apartments in the area and at a much better price. -
Review 103 (2025-01-14 - Rating: 5)
Juan helped me out big time. Super friendly, very helpful. -
Review 104 (2025-01-16 - Rating: 5)
Great area to live in and management is very nice⦠-
Review 105 (2024-10-25 - Rating: 5)
Great place to live. Staff is very friendly and helpful. -
Review 106 (2024-06-10 - Rating: 5)
Property was well maintained and multiple restaurants and bars near by. Olivia gave my tour and was really nice and helpful. -
Review 107 (2025-01-16 - Rating: 5)
Amy is amazing. Gets things done. -
Review 108 (2018-11-16 - Rating: 5)
I just moved here from LA, and I have to say this is the best property for the price, space, and location. Although it is an older building, the maintenance is on top of everything, and my work orders are done within 24 hours, and very efficient. The office staff, Jenai, Johnny, and Linncy, worked very hard to address any of my concerns, and made sure I felt right at home. Thanks! -
Review 109 (2018-11-17 - Rating: 5)
You literally wont believe how amazing my experience at Ventana was! I called every weekend to complain about this or that and the manager Jonathan Family was EAGER to help. I wouldnt recommend any other docile to my friends and I look forward to renewing my lease. I hope the employees are compensated for their extraordinary service! -
Review 110 (2023-02-06 - Rating: 5)
Their where some issues at the beginning, but as with any place things happen. Jasbir has been more than great in expediting and making sure things are taken care of. Also shout out to maintenance they are quick to respond. -
Review 111 (2025-01-14 - Rating: 5)
My experience has greatly improved lately!! Especially with the help of the leasing staff Michelle and Amy -
Review 112 (2023-03-06 - Rating: 5)
Miguel is an amazing personal mechanic. He comes to fix everything on time. He works really hard and he deserves a raise. He is a very nice guy. -
Review 113 (2024-06-10 - Rating: 5)
Corrina Palacios is the best leasing professional due to her patience and ability to address resident issues. -
Review 114 (2016-05-11 - Rating: 4)
I lived here for one year. Personally I think the location is great as it borders the medical center, Montrose, downtown, its in midtown. There is a rail stop walking distance from the apartment which is really handy if you work in the medical center or downtown, you can avoid those high monthly parking costs. While there are homeless in the area I never felt unsafe. I like my apartment because it was really big, I got a lot for what I was paying. The walls are of concrete so that really minimizes the noise from the neighbors. If your apartment is first or second floor and it faces fannin st be aware that there will be road noise, that was the biggest drawback. Office staff is okay, they always responded right away if there was something that needed to be fixed. -
Review 115 (2018-11-16 - Rating: 5)
The staff of Jenai, Linncy, and Johnny were a big help when I moved in! I love living here and anytime I need maintenance they call someone and have it fixed either that same day or the next day guaranteed. Been here for a couple months and love every bit of it -
Review 116 (2023-01-09 - Rating: 5)
My apartment is older so it has needed several issues attended to. Miguel has come the last couple times, heās very pleasant, attentive and he makes sure I am satisfied before he leaves. -
Review 117 (2022-07-30 - Rating: 5)
MAINTENANCE REVIEW:Miguel Angel communicated and efficiently made repairs. I appreciate how fast this was taken care of as the last thing you want to do while on summer break is to deal with not having a fully functioning living space. -
Review 118 (2022-07-29 - Rating: 5)
This review is for Miguel in maintance. He helped in installing a new a/c unit and repairing my window shades. He did a good job and was pleasant to communicate with. -
Review 119 (2023-01-30 - Rating: 5)
I met the property manager Jassi for the second time and she receives with smile and took care of my issue .I m very satisfied with her customer service and staff is good.I love my apartment home and living here from more than 4 year. -
Review 120 (2021-02-20 - Rating: 5)
I was very impressed that the staff came to my door today to inquire about my wellbeing and the conditions of my apartment after this horrible winter storm. They could have sent a basic email but instead made it a caring and personable experience. Thank you! -
Review 121 (2024-06-06 - Rating: 5)
Had a good experience working with Michelle and finally moved in,so happy with my place thanks again. -
Review 122 (2023-02-13 - Rating: 5)
The service here at Lucciola itās definitely 5stars! From the maintenance team to office staff. I would definitely recommend my family and friends to move out here. -
Review 123 (2024-09-14 - Rating: 5)
With Aimee, Jessica, Michelle, and Nerio. Itās getting better -
Review 124 (2025-01-16 - Rating: 5)
Great place and great customer service since greystar took over. Shanel is great! -
Review 125 (2022-07-01 - Rating: 5)
Miguel came in and fixed my AC and trash compactor quickly and professionally. Not to mention he is a very nice guy and respectful of my space. Thank you Miguel! -
Review 126 (2021-04-20 - Rating: 5)
My move was draining, but to get to the property and be greeted by Eymy, keys in hand was a refresher!!! My place is beautiful, Jose is amazing. Thank you for making this experience great -
Review 127 (2025-01-16 - Rating: 5)
Great are to live in with wonderful staff. -
Review 128 (2023-03-28 - Rating: 5)
I love this place I love Jasai and Isabel and deziree they are great employees and help me with everything!! I love my stay Iām going to transfer to a larger unit! They all were great help with the process . -
Review 129 (2024-06-02 - Rating: 5)
I loved the great amenities and spacious one bedroom Floor-plan!! Amazing place to call home!!! -
Review 130 (2018-11-19 - Rating: 5)
I love my Apartment been here 6 months grest customer service thanks to Lyncci for making us feel like home. Great maintenance always on top of the grounds. -
Review 131 (2022-12-15 - Rating: 5)
Love living here. The maintenance people took care of my apartment when it needed work. Especially Miguel. Highly recommend -
Review 132 (2018-11-16 - Rating: 5)
Ventana at Midtown is like my second home. The entire staff goes above and beyond for their residents. If youre looking for a nice home for a great price and tons of space, look no further ! Thanks Johnny, Jenai, and Linncy! -
Review 133 (2023-02-22 - Rating: 5)
Excellent apt complex .very quiet and looks good inside and out -
Review 134 (2024-06-08 - Rating: 5)
The new manager Aime is Awesome!! Nice property & great location. -
Review 135 (2023-01-24 - Rating: 5)
Jas was very helpful in getting me the help I needed. The customer service is great, we threw many issues at them and they always solved our issues with a smile. -
Review 136 (2022-08-21 - Rating: 5)
Miguel the maintenance/handyman at Lucciola Midtown was sufficient, professional, knowledgeable, and took care of all my work orders with quality work and fast. -
Review 137 (2023-06-07 - Rating: 5)
New maintenance man Miguel was very friendly and efficient. So was the two ladies at the front desk. -
Review 138 (2015-02-16 - Rating: 5)
As a premier leasing agent with Century21 Olympian in Houston, I can definitely say this is the best deal in midtown. Sure its an older property, however, when it was built it was way ahead of its time. It is definitely livable. -
Review 139 (2025-01-25 - Rating: 5)
Rossel Yajure did a great job repairing dryer -
Review 140 (2022-07-01 - Rating: 5)
The maintenance technician, Miguel, went above and beyond to help me with all the renovation errors and problems that management would not. He is super professional, kind, and hard working! -
Review 141 (2023-01-03 - Rating: 5)
Miguel with the maintenance team was amazing!! He helped change my door batteries. And fixed the door!!