Veranda Village

Located in Houston, Texas

Address: 3635 Shaver St, Pasadena, TX 77504, United States

Phone: +1 713-946-5491

Rating: 2.7

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2022-05-26 - Rating: 5)
This is my personal experience with Veranda Village Apartments, I feel welcomed and my concerns matter, Mr.Carlos has been assisting me from day 1 of my contact, if anyone wants a good service and treated with respect Mr.Carlos is the to go to ,he tries his best and goes over and beyond to meet your needs with the apartments, he is bilingual thats a BIG PLUS,Mr.Carlos thank you for a wonderful service keep up the excellent service you provide for Veranda VillageHere are some pictures of the apartment when given to me and NOOOO ROACHES hereIm 100% happy 😊

Review 2 (2019-07-12 - Rating: 5)
My son and I were out looking for an apartment since he is looking to rent. Being that he’s a first time renter, I went with him to help. I have to say that I was extremely impressed with the staff at this property. Angie was very helpful and knowledgeable. The grounds were clean and beautiful and definitely felt safe. We went to other properties in the same area and I was so impressed with the customer service here that I was compelled to leave a review. Very well deserved. Keep up the good work!

Review 3 (2020-01-30 - Rating: 5)
I have been living here with my sister for about 2 years, and since the new management took over, this has been a better and more professional place. Adriana is the new manager and she is extremely helpful! She got all my maintenance issues taken care of and this became a comfortable home for my family!

Review 4 (2022-03-29 - Rating: 5)
What happened to Mgr Danni shes no longer around this new guy is never in the office? Im making my payments every week just like I would when Danni was there to catch up. Ive also been waiting on a air filter since April I guess I have to buy my own now.I am so very thankful for the patience and compassion the Manager Danni has toward my recent setback. My partner recently passed away and I was behind on payment but she took the time to listen and assist me. Because of her I feel that I can continue at Veranda with a sense of belonging. Thank you

Review 5 (2020-10-29 - Rating: 5)
I have been living here for over a year and I am satisfied with my apartment. The maintenance team completes my work orders in timely manner. The office ladies are always glad to help.

Review 6 (2019-04-03 - Rating: 4)
Its been getting better. Bad things is office staff changes alot. And we are without hot water quite a bit due to construction. And there is a roach problem and mouse problem. But new owners did,just take over so,we will see how it goes. Im happy so far other than that,

Review 7 (2018-11-30 - Rating: 5)
The new manager has came in and made some good changes. She is people friendly and has excellent customer service skills. And I’ve noticed that what ever problem that you may have she tries her very best to have it taken care of ASAP.

Review 8 (2020-09-20 - Rating: 5)
Since the moment I walked in the staff made me feel like home. All my maintenance requests have been done in a timely manner and the outside crew is amazing! I would recommend everyone and anyone to live here.

Review 9 (2019-09-12 - Rating: 5)
Friendliest apartment staff I’ve ever met. Went it to tour the complex and was greeted and introduced to both Jazmine and Darlene. Darlene showed me around: Beautiful complex. Can’t wait to get out of my current lease.

Review 10 (2020-11-11 - Rating: 5)
This property is nice and quiet with good maintenance, I’ve had no problems while living here. Shakyraw makes it even better when I was apartment hunting she made the process so fast and easy and me being a first time renter she explained things so well with the BEST manners ! Most definitely come see Shakyraw if you’re looking for a new home !

Review 11 (2020-09-11 - Rating: 5)
After the covid-19 Angie barajas has been helpful to work with me thru my rent situations and most of all kind at doing it this is what you call family. I was late on rent and Angie barajas whose the property manager works like a queen and will work with you to stay at the home you admire. She loves her tenants and will will go out her way to make sure you are okay. Thats real manager love

Review 12 (2018-02-17 - Rating: 5)
I live in these apartments now. We have a new management company that handles problems in a timely manner. They had a crew handling the landscape on the outside, whrn a rock was accidentally took out my drivers side window. I went to the office, and told them what happened. The manager got in contact with the workers abd repaired ny window with no charge. I was happy that the management team and crew were respectful and honest. This was a situation thar most places would not resolve this in an amicable way. Thank you to West Point Village and their crew for handling this matter to where all parties involved were honest and respectful. ⭐⭐⭐⭐⭐❤❤❤❤

Review 13 (2019-09-12 - Rating: 5)
Very nice clean community! The new assistant manager Darlene was very helpful answering all my questions regarding the property and informing me of all the new updates they have recently made, as well as the property manager Jazmine who was very friendly and welcoming!

Review 14 (2019-09-12 - Rating: 5)
Staff is very nice new manager Jasmine is very very helpful. Communication is great. If I had any problems they were resolved in a quick manner. Highly recommend now.

Review 15 (2019-09-12 - Rating: 5)
Best apartments a great place to call home” Its quiet and comfortable. The people are good. The location is centralized which helps my family and I a lot. Management is phenomenal especially the head manager she always so polite and very professional.

Review 16 (2019-09-12 - Rating: 5)
The management team here is very great, anytime I have reached out I received the assistance I needed. And I cant complain about my neighbors either I would recommand my and friends to move here (:

Review 17 (2021-03-28 - Rating: 5)
Veranda Village is a great place to call home.They shampooed my carpet. They sprayed for bugs.The maintenance is good and the rent is cheap.Thankyou.

Review 18 (2019-09-12 - Rating: 5)
The new staff is great. The AM, Darlene, is so nice and helpful. She always makes sure my needs are met and in a timely manner.

Review 19 (2019-07-18 - Rating: 5)
Me and my wife came and got exactly the customer service you’d want looking for a home. Love the manager Jazmine would definitely recommend speaking with her if you’re interested in looking for a space perfect for you.

Review 20 (2020-10-28 - Rating: 5)
Great apartments to live in, better that I expected. Friendly staff especially Mrs.Beatrice helped me through everything and went out of her way. Love it here!

Review 21 (2020-08-27 - Rating: 4)
Tho veranda village is not top of the help it does have its pluss. Neighbors who interact with each other, laugh with each other, deal with life with each other. We are all basically in the same boat and we try to look out for one another. Nice! Mark #105

Review 22 (2020-10-28 - Rating: 5)
Ms. Vargas was very helpful and able to answer all my questions. The complex is well maintained. Thank you Beatrice for making this apartment hunting process easier.

Review 23 (2019-08-23 - Rating: 5)
I love my apt, the laundry is very convient @ all appliances are new @ my favourite part of all is its pet friendly @ will work with 2nd chance leasing

Review 24 (2019-07-18 - Rating: 5)
Was constantly calling not getting the results i was looking for in the timely manner needed but after speaking with the Manager Jazmine everything went smoothly. so glad since the change of management she’s great!

Review 25 (2019-07-08 - Rating: 5)
Just moved in my apartment and I LOVE IT! office staff is so nice and and welcoming, and the Manager Jazmine is very professional answered all my questions and concerns i had.

Review 26 (2019-03-10 - Rating: 5)
I have lived here for two years know and Ive never had a problem with them. The staff are very friendly and very respectfull. They help you out as much as they can.

Review 27 (2019-08-04 - Rating: 5)
Jennifer made it a easy for me and answered all my questions. This is my first time renting, which I’m a bit nervous, but really excited to be living on my own.

Review 28 (2021-08-09 - Rating: 5)
Manager and staff are mindful,care about their residents,and on top of maintenance. Looking for a nice apartment in Pasadena,come here

Review 29 (2019-09-13 - Rating: 5)
The women in the office are so pleasant and really care about the residents. Been here for almost two years and this is the best it’s wver been.

Review 30 (2019-07-12 - Rating: 5)
Just moved in and so far loving it! The staff are awesome and very helpful. Really like the manager Angie she’s great!

Review 31 (2019-07-08 - Rating: 5)
The new management team has made great improvements to the property and staff. Everyone is more responsive and friendly.

Review 32 (2020-10-28 - Rating: 5)
Veranda Village is such a welcoming community. Beatrice the apartment manager is very professional and is always eager to help.

Review 33 (2020-08-25 - Rating: 5)
Love the place the office staff very helpful when I call for work orders they always stay on top of getting them done in a timely manner. Love calling this place home!!!!!

Review 34 (2021-07-14 - Rating: 5)
Very pleased with the new staff. Things are getting done. Thanks Mrs. Danni new leasing manager.

Review 35 (2021-08-19 - Rating: 5)
Ms Danni is the best she is always willing to work with you as long as you talk to her she has never let me down!

Review 36 (2019-12-13 - Rating: 5)
The office staff is very professional and helpful!! it looks like this apartments are going to be great !

Review 37 (2017-05-26 - Rating: 5)
Almost living here for over a year i never had no problems whats so ever the office staff has always being nice to me

Review 38 (2019-09-12 - Rating: 5)
Great place to live!!! Family environment and the staff is friendly and kind. Great school district and close to everything... Home sweet home!!!!

Review 39 (2021-07-13 - Rating: 5)
Very nice ladies in the Office. Danni the new manager is awesome and has fixed all preciosa issues i had

Review 40 (2019-07-26 - Rating: 5)
Well I’m not switching my home but i can visit to her home because I saw her in South Houston high school,she so pretty she name is shaina, she can smooch,play,and watch a videos so can I go to shaina apartment?

Review 41 (2019-07-18 - Rating: 5)
The new management team has done A lot of upgrades and take care of all of my requests ASAP. Highly recommend.

Review 42 (2020-10-28 - Rating: 5)
I went in to tour with Shakyra and she was amazing. She made my apartment hunting easy!

Review 43 (2018-11-04 - Rating: 5)
I hardly ever leave reviews, but since new management came in they had been doing a great job fixing some maintenance issues!

Review 44 (2019-09-10 - Rating: 5)
Very nice place to live and I love the staff very nice. And helpful keep up the good work ladies

Review 45 (2019-07-27 - Rating: 5)
They ALWAYS fix my apartment on time and office people are very helpful .

Review 46 (2019-09-11 - Rating: 5)
Called to get information and thanks to manger Jazmine, she provided me with everything that I needed! Very helpful and caring person!

Review 47 (2020-10-28 - Rating: 5)
Shakyra was very helpful and answered all questions! I love my new home!!

Review 48 (2021-01-30 - Rating: 5)
My old apartment cheap and a good place to stay its really quite over there

Review 49 (2019-07-01 - Rating: 5)
Great staff! Very helpful in the office and great at getting this fixed in a timely manner .

Review 50 (2019-09-12 - Rating: 5)
Very friendly place to live in, neighbors are nice and management is one of the best

Review 51 (2022-01-13 - Rating: 4)
My friend stay out there , its a nice complex . No complaints

Review 52 (2019-09-10 - Rating: 5)
I just move-in and my apartment is a new remodel unit and i love it.

Review 53 (2018-11-04 - Rating: 5)
Appreciating the new changes and management, I’m truly seeing a difference! Thank you

Review 54 (2019-03-10 - Rating: 5)
Best place to live nice quiet very beautiful apartments

Review 55 (2020-08-14 - Rating: 5)
What a lovely place to raise my family and very sweet staff also.

Review 56 (2019-09-12 - Rating: 5)
Awesome management ! Very friendly staff

Review 57 (2019-10-24 - Rating: 5)
Great office staff, great location!!!

Review 58 (2019-03-08 - Rating: 5)
Great place

Review 59 (2022-11-05 - Rating: 5)
They are excellent workers, they changed owners, new work team both in the office and in the make ready, they are acceptable, full remuneration for the apartments, good price and safety above all for the residents.

Review 60 (2024-12-03 - Rating: 5)
I am a resident of the Veranda Village. I give my own opinion. There is a new staff, Mrs. Iya. She is the new manager, a woman with a very nice heart. I recommend them wholeheartedly.

Review 61 (2024-12-03 - Rating: 5)
I now like the best administration we have here in the apartments and I feel better and safe living here.

Review 62 (2024-12-03 - Rating: 5)
I love the property, it is beautiful and there is no danger

Review 63 (2024-12-03 - Rating: 4)
Excellent efficient work staff, good properties

Review 64 (2020-10-29 - Rating: 5)
How professional, I am happy with the service in the office Angie and the entire team, thank you Beatrice and Shakyra for your service and not to mention the great apartment they gave me, well updated, their make ready, very professional, I recommend them for your new home.

Review 65 (2018-11-06 - Rating: 5)
I like the changes that are happening. The seniors in the office are good people and they help me with whatever I need. My apartment is very nice.

Review 66 (2020-10-28 - Rating: 5)
I really like the apartments, the people in the office are very friendly, thank you, Shakyra and Beatrice, they helped me a lot. The truth is, they all helped us.When they delivered my apartment to me it had no bad details, thank you

Review 67 (2020-10-28 - Rating: 5)
It is a good place to live... everyone works with excellence, maintenance... in the office they are very friendly.. thank you very much

Review 68 (2021-06-11 - Rating: 5)
They are the best apartments, they are very attentive, especially the maintenance people, very good workers, friendly and very responsible with their work.