Caroline on Voss

Located in Houston, Texas

Address: 2525 S Voss Rd, Houston, TX 77057, United States

Phone: +1 346-656-1319

Rating: 3.5

Services

On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Business centre
Elevator
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-11 - Rating: 5)
I had the pleasure of working with Emily, and I can confidently say she’s an exceptional leasing agent. From our first interaction, she was prompt, professional, and genuinely attentive to my needs. She took the time to understand my preferences and guided me through every step of the process, ensuring I had all the information I needed to make an informed decision. Her friendly and patient demeanor made the often stressful task of finding an apartment much easier, and her thorough knowledge of the properties and neighborhood was invaluable. Even after I signed the lease, she followed up to ensure everything was going smoothly, showing her commitment to customer satisfaction. Emily truly went above and beyond, and I highly recommend her to anyone in need of a leasing agent.

Review 2 (2025-01-03 - Rating: 5)
Subject: Appreciation for Outstanding ServiceDear Morgan Group,I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for the exceptional service provided by your leasing agent, Ms. Christian Webb.Moving into a new home is always a significant transition, but my experience was uniquely challenging as I was also coping with the loss of my father. Despite these circumstances, Ms. Webb made the process seamless and stress-free. She kept me thoroughly informed throughout the application process and was incredibly supportive and communicative every step of the way.What truly stood out, though, was her thoughtful gesture upon my move-in. She surprised me with a gift basket filled with toiletries and handed me my welcome home keys in such a warm and welcoming manner. This is a level of care and hospitality I’ve never experienced at any other apartment community, and it speaks volumes about the culture you’ve cultivated here.Thanks to her professionalism and kindness, I already feel a sense of belonging in my new home, and I can genuinely see myself staying here for a long time. Please extend my sincere appreciation to Ms. Webb for going above and beyond to make this transition such a positive experience.Thank you again for having such an outstanding team member on your staff. Happy New Year 2025!!!Best regards,Mrs, Petty

Review 3 (2025-02-11 - Rating: 5)
I have been a resident at Caroline at Voss since September 2024 and I have had the pleasure of working with Emily Craddock. Emily is one of the kindest, polite, respectful, and reliable leasing agents at Caroline at Voss. Emily is always available to assist me in any way she can. I can always count on Emily to answer my questions, fulfill maintenance requests, and even help me with my packages. Emily is always at work before and after hours sometimes making herself available in case we have a concern. Emily has a great reputation for following up with me and making sure I’m still a happy resident and I appreciate her for that. Thank you Emily for being a great representation of Caroline on Voss. Keep up the GREAT work!

Review 4 (2025-01-16 - Rating: 5)
These apartments are beautiful and I am so excited to be moving into the community. Emily is an amazing leasing agent! She answered any questions i had perfectly and she is so so sweet! Her communication skills are perfect and she’s doing an amazing job!!

Review 5 (2025-02-03 - Rating: 5)
I’ve had an amazing experience living at Global Houston. The apartments are spacious, and the community is welcoming. The added security features and great amenities like the gym and study rooms make it stand out as one of the best housing options in Houston.

Review 6 (2024-12-12 - Rating: 5)
Emily is the best Leasing agent by far! From the moment I walked in to look until this very day. She has always been so helpful. If there has every been a problem shes has always been willing to go above and beyond. I appreciate her for always helping me if there is ever a need. Thank you Emily!

Review 7 (2024-09-18 - Rating: 5)
I am a second year resident at this property and it started off rocky the first year. However, they have new management staff Ms. LaMyra who has changed things tremendously to say the least. Also, one leasing agent in particular Emily is AWESOME!! Emily is honest and does exactly what she says she is going to do and she is very helpful. Emily goes the extra mile for her residents. Emily is professional, polite and respectful at all times.Coming from a home of 20 plus years apartment living has been an adjustment for my family and I however, Caroline on Voss has been made the transition favorable.No no place is perfect, but if youre looking for your next apartment home I recommend asking for Emily at the Caroline on Voss.

Review 8 (2025-02-11 - Rating: 5)
I had a great experience with Emily. She was very accommodating and helpful. The property was great also. Nice price points

Review 9 (2025-02-11 - Rating: 5)
I’ve decided to leave a review since it has now been 6 months that i’ve resided here. My intial interaction was with Christian, she helped with my application process and it was smooth sailing. But since i’ve been there, Emily has been such a wonderful staff member in the office. Every question and concern I had, she had an answer and a solution. A great communicator, very PROFESSIONAL (that’s hard to find these days) and a nice person. Just selfless all around. There should be more people like her in this world. It’s not often that I go to the office or have any issues but when I do, im glad Emily is there to assist with anything and everything that I need. EMILY IS THE BEST!!!

Review 10 (2025-02-14 - Rating: 4)
Emily professionalism and attention to detail really make the leasing process smooth and easy. I appreciate how helpful and responsive she has been throughout everything!

Review 11 (2024-08-23 - Rating: 5)
I have been living here for 2 years now. I absolutely love my apartment and the office staff, they are always helpful in resolving any issues.Would recommend to my family and friends! …..Emily Craddock is the best she is very nice and very friendly to everyone

Review 12 (2024-04-07 - Rating: 5)
I want to say thank you to the new team. I have seen the positive changes and everyone in the office is so nice and understanding. It’s easy for people to complain (I was definitely one of them) but not everyone says THANK YOU. Ladies in the office keep up the good work. You care and always ready to help. I’ve lived here for almost two years and I just signed for another year because of the staff. My apartment is beautiful and the location is great they put the cherry on top .

Review 13 (2024-05-08 - Rating: 5)
Recently stopped by this property in my search for a place to call home and I just wanted to shout out the leasing agent that helped me through my decision. I believe her name was Emily and she was super positive and very helpful in showing me the floor plans and breaking down the pricing for me! The property itself seemed quite quaint and for Houston this can be surprising! I still have a few other places I am looking at before I make my decision, but Emily made this complex seem hard to beat and it is one of the top in my list.

Review 14 (2024-03-26 - Rating: 5)
Just wanted to give a very big shout to the New And Improve Leasing staff you ladies are the best and it shows. New Management hasnt been here that long but made a difference so quickly with engaging with the residents and community activities and making this complex safe once again and making us feel at home keep up the Great job staff Christian ,Amanda,Emily , Myra

Review 15 (2024-03-22 - Rating: 5)
We are so grateful and thankful for our new management! We have really seen a change in better security and also taking the time to secure our property. It is going to take some time to get perfect, but right now we are pleased with what we are seeing.We are having more community meetings and events which also creates a better sense of community and it makes me feel safer as well!

Review 16 (2024-07-01 - Rating: 5)
Caroline on Voss is a great apartment for living. Great amenities and neatly maintained by the support staffs here in Caroline on Voss. The Leasing team and the maintenance team are very supportive and always provide timely response and assistance to all questions and complaints.

Review 17 (2025-02-11 - Rating: 5)
Emily & Christian are really helpful in the office. They are very patient, kind & will help you with whatever problems you may have.

Review 18 (2023-08-21 - Rating: 5)
I had a scheduled tour of the apartments this past Saturday with Monica. She was so very helpful, she showed me floorplans and answered all of my questions and concerns. She was very knowledgeable about the community and she put my mind at ease regarding some of the pics that one may see here as they look for their next home. I was blown away with how nice and quiet it was there and how everything is so up to date. I can hardly wait to move in!!!!!

Review 19 (2024-09-04 - Rating: 5)
Emily is amazing!!! Very helpful and gives the best service. So sweet and easy to talk to. She does her job amazingly!!

Review 20 (2023-05-31 - Rating: 5)
Monica…. was the best. I am apartment searching from another state, I went into Caroline on Voss after tour hours just to take a peek inside to come back the next day. Monica was still available and warmly invited me to come in and she could still show me a tour. Even though I thought I was saturating her with question after question she was so pleasant, patient, and time was of no matter. She wanted me to have a chance for full understanding of every question I asked and all what needed to be explained on her end. The Voss amazed me when I went inside the unit. The updates, 10 foot ceilings the cleanliness of upkeep. The Caroline Voss is definitely on my list of final choices.

Review 21 (2022-10-31 - Rating: 5)
I am not yet a resident but sure hope to be soon!!!And this is due mainly to Monicas customer service and your excellent apartments.When I visited, Monica answered my questions, showed me an apartment and was most excellent!She was very professional and new everything about the complex.She was also charming, patient and considerate while my husband and I were viewing the inside of the apartment.Thank you for having Monica and for maintaining such a beautiful apartment complex!Regina

Review 22 (2021-05-29 - Rating: 5)
Absolutely the BEST apartment community that I have ever stayed in! They are so responsive to any concerns, there are no bugs in the units, and the units are extremely beautiful and spacious! There is always parking and the environment is very chill. Every single staff member is AMAZING and they truly care about the tenants. They often have community events (paint nights, game nights, etc). I definitely plan on staying here until I buy a home. I just want to say thank you to the management and staff in general, they are all truly amazing! You will not be disappointed by renting here, I guarantee it ! (=

Review 23 (2024-05-10 - Rating: 5)
Recently leased a unit in here. Building is mostly clean and easy to navigate through.Christian and Emily were very helpful and efficient through the process. Will recommend others to check them out!

Review 24 (2022-07-25 - Rating: 5)
Ive been living here 3-4 years and love it! Although we have transitioned with new management, they have made the switch smooth. Love the events that they are providing for the residents. My favorite are the food trucks! Great job to Destiny and the rest of the office staff for making this an enjoyable place to live.

Review 25 (2022-10-26 - Rating: 5)
Living at Caroline On Voss has been the best experience in condo renting in my entire life! I have been living here since it used to be Marq on Voss then it was purchased by Grace Star Community, and let me tell you that the new management has not only done an immaculate but an outstanding job here. I take a lot of pride in living in this place. Not only is it safe and secure but it is also luxury living with our new state of the art system “Butterfly”. This has made me feel so much safer from menacing, homeless people that roam around The Galleria area now. So good luck if you don’t live here, you won’t be able to get in at all. Butterfly is so convenient, with a single push of my smart phone I am able to see and allow in Uber Eats or DoorDash into my upscale facility. Regarding maintenance, zero complaints whatsoever. As soon as you put in a work order whether it be minimal or an emergency this place responds unlike other places where you have to wait for maintenance for days till they arrive here in this prestigious luxury apartment living. Maintenance alleviates you from any inconvenience that you may be experiencing in your apartment. I’ve had the pleasure of dealing with Destiny and her staff have done an outstanding job with this community! Here they make you feel very welcomed and if you have any issues or concerns they are addressed immediately in a blink of an eye. Destiny is the epitome of professional. If I ever need help, whether she is busy on a very important meeting or a phone call whatever the situation is she will make time for you and I can always rely on her if I can’t find my packaging in the locker room. This location is super convenient if you would like to go to The Galleria Mall, as it is literally three minutes away. I love living on Caroline On Voss and I know you will too!

Review 26 (2023-06-02 - Rating: 5)
End of my lease is coming up In 6 months, and to get a head start I reached out to Caroline on Voss. Set a same day appointment with Ms Monica Gonzales.She had a was warm, friendly approach and was very detailed about the specifics of my search. I was 100% please with the showing of the apartment. Crossing fingers everything works out that I can move here.

Review 27 (2019-12-08 - Rating: 5)
Before I decided to visit the property, I sat down and read every single review. I failed to do so with my current complex and am still paying for it. As a frequent reviewer, the bad reviews here sound more like it’s a problem with the people living there—and awful personalities are not something the staff of Marq can control. I was shown around by Ms. Liliana. She answered all of my questions and showed me multiple units. I was so enamored by the place I decided to take the plunge and apply that same day. The process has been very informed. If you take your time to fill everything out correctly on the application you should have no issues, and when I had questions I simply emailed Ms. Liliana and was answered in a timely manner. I had a concern over an email I received for a third-party vendor regarding a deposit and so I emailed with questions. I was called (which I missed, but I called back and spoke with Ms. Stephanie) and emailed—the issue (which was just a misunderstanding on my part) was alerted right away.Giving a complex one star because the grills are always in use is honestly such a privileged tantrum. I personally look forward to my move-in. And if I were you, when looking at the poor reviews, make sure you check out their review history. When someone only has one review under their belt and it’s a bad one, it’s usually because they’re just upset over something that could have been solved if given the chance.**UPDATE 12.08.19 - I still feel strongly about this complex, especially with the new management thats taken over. They are really going above and beyond for their occupants. The only issue Ive had was that my car was towed when I was unloading it. But really, property wise Ive had no issues at all. Even the neighbors are great. You really wont regret this place.

Review 28 (2022-06-30 - Rating: 5)
I have been living here for about 3 years, the new management is very friendly and easy to talk too. Destiny (asst manager) and the rest of the staff have great events for the community that engage and entertain the residents. I would recommend individuals that are in search of a great apartment community and management to visit Caroline on Voss for a tour!!!

Review 29 (2024-07-12 - Rating: 5)
My name is Syed i live in apt #338 i just want to thank the entire maintenance team for their hard work during the time of the storm but ESPECIALLY to ANDERSON for always going above and beyond, for always doing things in the right way . You guys have an Ace on your team . Thanks alot .

Review 30 (2021-12-17 - Rating: 5)
Living here has been a wonderful experience! Everyone that I have met here has been so kind and helpful. Any issues and work orders get solved pretty quickly. They are always hosting activities like paint and sips and lil holiday events. The new management has been great and they have upgraded the apartment by adding a new package room. This is a place that I definitely recommend to check out for yourself.

Review 31 (2022-09-21 - Rating: 5)
Destiny is the best! Her professionalism is 5 star and truly people person. I’m definitely happy to renew my lease another year. I absolutely love my apartment. Thank you Caroline on Voss for making my home a true home experience.

Review 32 (2023-01-26 - Rating: 5)
Today I sat with Destiny Chandler to discuss an incident where my car was towed as of an error from a Towing Company. I have been a resident at Caroline on Voss for several months and I can honestly say She and her team have always been professional and kind . I have no doubt in her leadership. I have never been so pleased and happy to be a resident here. I often brag about where I live and have referred several potential residents to lease here . I plan on Living here for next few years and She’s the reason .

Review 33 (2022-08-09 - Rating: 5)
Came into the office with a desperate need to find an apartment as quickly as possible. Destiny took the time to work with me, inform me of all the specials that were available, as well as found me the perfect apartment at a great rate the sameeeee day! Known or for a few months and she’s always kind and helpful! :)

Review 34 (2020-11-28 - Rating: 5)
I love this property and I love this location!! I just moved here from Dallas and finding Marq on Voss was the best thing I did. Its near the Galleria and my favorite grocery stores. The apartment layouts perfectly fit my vision and my budget (major plus). The property is very close to my job. I would also like to give major props to my leasing agent Adel W. - I asked so my questions inquiring about this, that, and the other... and every step of the way he was so patient! I know I can be a bit much when making long term decisions. Adel answered all my questions and even gave helpful recommendations. Another major plus... I am so excited to be a new member of the Marq on Voss family.

Review 35 (2021-12-17 - Rating: 5)
Living here has been absolutely great! Everyone in the office is kind, the grounds are kept clean, and all work orders get solved pretty fast. There’s been new management, new fun activities like painting and wine tasting, and even a new secured package room. Things have changed around here for the better and I’d definitely recommend taking a tour to see for yourself.

Review 36 (2020-01-09 - Rating: 5)
I would have reviewed this complex the day I came to look but as a person who reads reviews often, I wanted actually live here for a bit to ensure it would be a solid review.Office staff: From the moment you walk in the door, you feel welcome. The office is beautiful, warm and welcoming. The staff, really goes above and beyond. Paige was my leasing agent and she is phenomenal. She knows the property, very personable and went above and beyond to help me find my dream apartment! Andre was also incredibly kind and helpful when Paige wasn’t there. I love the resident events they host. They had a safety happy hour in December, where the courtesy officer spoke. It was nice to meet him as a new resident and hear from other neighbors and the staff. They really take what you say into consideration. It was also a great way to meet other residents!The apartment: I loooooooove my unit!! (A2) Great layout, perfect size and very pretty. I would have preferred the darker floors because the lighter ones are impossible to keep clean, especially if you have an animal but that’s just being picky! (If I wanted perfect I would have to build a house) The appliances are nice, overall pretty new. The garden tub is wonderful and the large windows give you some really great natural lighting throughout the day. Because of the way the building is designed and I guess my location, I don’t need to have the AC on all day and the temperature doesn’t dip too low or rise too high. A lower electric bill is always a plus. I love that the shared walls seem to be well insulated because I can not hear my neighbors on either side of me at all! Upstairs can get a little rowdy but that’s to be expected when you rent. If it is after hours, when you call the after hours line, and the courtesy officer takes care of it. Overall, I absolutely LOVE my apartment.The community: It’s been an amazing place! The commute is great to almost any part of the city. It’s walkable to a few places and restaurants. Every grocery store you can think of is less than 5 miles. You can Uber to most nightlife areas for about $15. Very pet friendly! It does get a little annoying when pet owners aren’t responsible and don’t pick up after their pet. When you’re walking in the pet areas it can get very frustrating to walk through a land field of poop. The property does do their best to clean up the waste but I can imagine it’s cumbersome. The dog park is a nice place to unleash your pet and there is a courtyard that’s a pet popular place too. (But seriously, if you’re a dog owner clean up after your own pet please! :) ) I do like having valet trash or the option for the trash cutes as well. Some people will leave their trash out for a few days but the complex is pretty good about taking care of it in a timely manner. The gym has most items you need and the pool is really pretty! Residents have been nice and overall it’s a quiet property. I do really like the multiple safety measures in place. (Guests have to call to get in or out, high traffic doors and pedestrian gates require a key fob) It is actually one of the main reasons, besides a really pretty apartment and awesome leading agent, that I rented here. Parking hasn’t been too terrible either. I haven’t had to park too far beyond my level unless I’m coming home after midnight. Plenty of guest parking on levels 5 and 6, too!Bottom line: It’s safe, pretty, quiet and great location with a decent price! I don’t see anyone truly regretting living here!

Review 37 (2021-01-15 - Rating: 5)
My husband and I have lived at Marq on Voss apartments for 2 years now and are completely in love with everything about this apartment complex. the manager, Grey and assistant manager, Paige are so professional, hands on and have taken care of every need that weve had. Putting in a maintenance request is so easy on the portal and they are always taken care of within 48 hours at the latest. Grey even takes the time to clean & sanitize the elevators, poles in the parking lot and other areas around the complex because of Covid-19. Marq on Voss is the best apartment complex that we love to call home!

Review 38 (2018-08-14 - Rating: 4)
We lived here for about 2 years. It has been great experience living here. All work orders were done promptly and timely manner. When we moved in 2016, Mark, Namra and other people in leasing office were great and made us feel welcome and home. Some new people in leasing office are not too friendly and lack basic manners. Anyways, apart from that rent wise, location wise this is place is great !!! I would recommend this place for nice and affordable living in uptown Houston area.

Review 39 (2023-02-04 - Rating: 5)
This has been by far my best experience with apartments specially the office crew , when I moved here i was a single mom pregnant and they made me feel so safe . Desteny the apartment manager is so understanding and amazing I thank god for putting this crew in my life specially at such an uncertain moment in my life .

Review 40 (2024-05-08 - Rating: 5)
I just moved in, but I love this place. Emily has made the process seamless. Its quiet here and is protected like a fortress. Strongly recommend.

Review 41 (2021-02-09 - Rating: 5)
I stayed here for 1 and half yr. Had to relocate for work. Experience was good when it comes to repairs or any issues are addressed immediately. Very safe and secure place. Never I had issue with anything in this apartment so far. Office staff are wonderful, assit you very well and treat better than any other apartment staffs in the past. Good gym and well maintained pool.. Definitely recommend staying in these apartments!!

Review 42 (2018-06-26 - Rating: 5)
I normally dont write reviews but when you love something so much you have to tell people. I have loved this apartment complex.My mother and I have been living here for 1 year and just signed a lease for another year. I would absolutely recommend this apartment complex to our friends or family.Apartments are very nice and modern on the inside. Every time guests come over they are very impressed from the exterior of the building all the way to the inside of my apartment.The maintenance guys with very fast response of any service request. They prompt professionally with big efforts to get tasks accomplished in same day which is truly one of main reasons we choose to live here.I’m very happy that the pool has been renovated recently. It is always clean and well-maintained.Office Staff Mari, Shaza, Michelle and Reshal are very professional, awesome, helpful and smiling faces all the time. They are just happy to listen to any problem I have and try to solve it before going out from their offices. Simply they are providing 5 Star Customer Service.Office tries to have Resident Appreciation and Fun Events on monthly basis that sound cool and very helpful to gather with other residents. This activity makes me feel we are one family in this apartment complex.Parking is in a parking garage and you park on the level that you live. Its normally very easy to get a good spot and I love not having to walk in the rain or heat to get to or from my car.I highly recommend Marq on Voss for anybody; You will love this community :).

Review 43 (2017-07-27 - Rating: 5)
My husband and I have been living here for a little over 3 years & just signed a lease for another year. From our experience I would absolutely recommend this apartment complex to our friends or family. With that being said here are the Pros & Cons I have seen in the past 3 years:Pros:- Apartments are very nice and modern on the inside- Maintenance is wonderful! Everything we request is completed the next day and A/C issues are normally taken of ASAP. Since weve lived here we have received a new fridge and dishwasher because the other ones were broken and have them come in countless times to fix water leaks, lightbulbs that we cant reach, etc. The maintenance guys and how prompt they are and how effortless for them to get tasks accomplished are truly one of main reasons we choose to live here. (Although they sometimes leave random cabinets after working and that I dislike because my cat could then easily climb into it and eat something she is not supposed to)- Pool, gym and yoga room are always clean and well-maintained- Pets are allowed- Office staff is normally pretty friendly and prompt with getting our packages (particularly Patricia at the front)- Parking is in a parking garage and you park on the level that you live. Its normally very easy to get a good spot and I love not having to walk in the rain or heat to get to or from my car- Offices tries to have Resident Appreciation events that sound cool; although I never go because I am vegan and they never have anything for me to munch onCons:- Hallways, Stairwells, and parking garage levels are constantly dirty (partially due to residents letting their pets use the restroom there)- High turnover with the leasing consultants and management, so it makes it a little bit more difficult to develop relationships with them- Gates have occasional issues such as being stuck or broken- They have a few assigned reserved spots in the garage which can make parking a little tight in the evenings (past 9pm) so you will have to park farther away from the floor you live on

Review 44 (2022-07-26 - Rating: 5)
Monica, Destiny, and Jasmine were so helpful and inviting when I walked in to tour. They make you feel like family walking through the door! They provided me with more than enough information in regards to the property and made me feel at ease with the touring process.

Review 45 (2024-03-31 - Rating: 5)
Just wanted to give a quick shout out to the new management team. Yall are killing it! We’ve seen an amazing turn around in the leasing office and I couldn’t be happier! You ladies are awesome!!

Review 46 (2017-01-12 - Rating: 5)
I have been living at the Marq on Voss for a little over a year now, and I have to say that I love this place. The office and management staff is always so friendly and accommodating. I recently renewed my lease with the leasing agent Monique, and she was very professional in helping me decide as to which apartment would work best for me. I have lived in many apartments since moving to Houston, and I must say that the Marq on Voss is the best Hands Down, they do so many fun events for their residence on a monthly basis, my favorite is the monthly brunch. I would definitely recommend this place to friends and family. Its a lot of fun living here.

Review 47 (2021-01-15 - Rating: 5)
After nearly a year, I feel comfortable enough to accurately provide a review for this property.Pros:-The staff is extremely polite and do their best to connect with the residents. Even during the COVID pandemic, the staff did whatever they could to try and help/entertain residents.-My initial thought when moving into my apartment was wow! The place was very clean and felt quite spacious.-The maintenance crew needs a raise! I had issues with my A/C unit during the Summer, but almost every single time I put in a work order, I received immediate day-of assistance. If something was not able to be resolved that day, I always got a detailed explanation from the maintenance crew. I cannot promise that you will also have that same experience, but holy cow, that was amazing. HUGE thanks again to all the maintenance staff. You guys are the backbone of this property!-The parking garage is a nice touch of added protection from the elements of Texas weather.-Security wise, know that no apartment can guarantee that you will always be 100% safe (thats impossible cause people are jerks everywhere you go) but the Marq on Voss puts a lot of effort into making this property as safe as possible. There are cameras in the parking garage and in most of the hallways. In the evening, a courtesy officer stands guard at the entrance gate where the cars roll in, and Ive seen another one at night that roams the property as well. This DOES NOT mean that you are guaranteed to be 100% safe and have no incidents, but in this part of Houston, it is nice to live at an apartment where safety is taken with such a high priority. Yes, incidents have occurred before (i.e. peoples cars broken into) but these seem to be rare occurrences. Just be smart and take/hide valuables in your vehicle like you would at any other public place.-Valet trash is an extra cost added to your rent every month. At first, I was a little hesitant, thinking Man, I dont need this. But to be honest, it is very convenient not having to trudge out to some spooky dumpster, especially in the evenings.Cons:-Being near downtown Houston is convenient, but traffic can be a real annoyance sometimes. It isnt the worst but is far from the best.-Outside-facing units like mine are close to Voss Road, and it can get quite noisy sometimes. I love my balcony, but I fully expect to be listening to mostly driving cars and honking horns.-The staff work really hard to keep the property clean, but some of the residents are too lazy to pick up their own dog feces or trash. Sometimes, you end up with piled-up trash in the parking garage or an over-abundance of leftover dog droppings. I dont really blame the Marq for this one though, as its just jerk people being jerks.-There really isnt a park or playground within walking distance. If youre a runner like me, there is a very small dirt trail that goes up the side of Voss Rd, but eventually, youre just gonna be running on concrete (which is no bueno on the hips, ankles, etc.) This is mostly a minor inconvenience though, since Memorial Park is about a 10 minute drive away.-The parking garage feels pretty sketchy at first - like when Yeehaw Johnny Texas parks his 4x4 3500 Big Boy truck near one of the turns, it can get kinda tight. It doesnt help that some people speed through the garage too, making it all the more nerve-racking. Overtime, you get much more use to ascending and descending it though, and personally, Ive only ever seen one accident occur (dude going too fast bumped the wall - funny stuff). Note that there are mirrors in place to help you see traffic coming around the corners.-To me, the rent was a little expensive based on the size of my unit, but it is worth noting that closer to the city will always cost a little more.Overall, I absolutely loved living at this property. The spacious unit combined with the comforts and conveniences of the various amenities really helped me enjoy my time here. I would say more about the property, but there is apparently a character limit. Thanks for reading.

Review 48 (2022-09-15 - Rating: 5)
Destiny was an help in getting the apartment finalized and helping to answer any questions I had . If you do go here to inquire about the apartments speak with her firsthand . Beautiful complex and with new Innovative access to residents. The rest of the front office I can’t really speak on , but that’s that.

Review 49 (2022-06-30 - Rating: 5)
I would like to express my satisfaction with the level of professionalism and care that Ive received from this staff, particularly from Destiny. Shes been exceptionally helpful. Shes always willing to go above and beyond to ensure that my concerns are addressed most professionally. I hold Carolina on Voss to the highest standards. A 5-star rating! Will hight recommend

Review 50 (2017-02-26 - Rating: 5)
This place is H.O.M.E.I couldnt have gotten any more lucky in moving into this complex. I moved from California in February of 2016, with no clue of what anything was in Houston. I stumbled across this complex while driving around getting information about neighboring apartment complexes. I instantly fell in love with this place.The customer service is second to none. There are always smiling faces and help whenever you need it. The floor plan diversity is amazing. I moved into a one bed room initially and then later moved into a two bedroom later that year when my lease ended. Mark, Mary, Monique and Shiza are all great! I couldnt ask for a better leasing office staff by any means.The maintenance team is also amazing. I submit a request and they have it done the next day before I return home from work. They truly take care of this property and the tenants. Ive hosted social events here with no issue, grilled for super bowl and have went to every resident brunch and event that they host. Not to mention, I am a two time recipient of Resident of the Month!Anyone who is looking for a complex that is central to everything and has great prices, look no further. Marq on Voss is the way to go.

Review 51 (2020-02-05 - Rating: 5)
I have been assisted a few times during my apartment search by Andre and Paige, and these two are truly exceptional at what they do as leasing agents. Not only are they thorough in giving you full details on everything, but they also go above and beyond to making you feel comfortable during the process of looking and applying for a unit. I highly recommend anyone to move here and see either Paige or Andre.

Review 52 (2024-01-31 - Rating: 5)
Recently visited these apartments as well as others in the area. Will definitely be coming back to apply. Amanda was Very helpful and informative.

Review 53 (2020-05-29 - Rating: 5)
I have lived her for two years!. Gray, Karla, and Paige and the whole entire community, whether it’s the maintenance or the people that live here, it makes for a 5 star community to live in. I am also a single female and this place is safe. Plus, the beautiful floor arrangements, scenery, and gym are exquisite. I recommend this to anyone wanting a safe and friendly community to live in!!!

Review 54 (2021-07-22 - Rating: 5)
I live here for 4 years after my move to Houston. I truly appreciate Gray and all the office workers. They are responsive and always helpful. If I wasn’t moving due to a new job, I would still have lived there. Thank you so much Marq on Voss for a great living experience.

Review 55 (2022-12-03 - Rating: 5)
Destiny was a gem! She has such a welcoming personality and made the whole touring experience very pleasant and comfortable! Such a wonderful property and amazing staff.

Review 56 (2023-01-12 - Rating: 5)
Love Love Love This Place!! Everybody Was So Nice When I Walked In! I Spoke To Destiny And She Was Such A Great Help!! I Viewed A Unit And Instantly Felt Like I Was At Home! The View, Amenities And The Office Perks Were Amazing! Hope To Be Calling This Place Home Soon 💗

Review 57 (2021-05-25 - Rating: 5)
I lived at Marq on Voss for 2 years after moving in from out of state. Really great place to live. It is quiet, in a great location, and the apartments themselves are clean. Management is also great, always there to help. I highly recommend this place for anyone interested to moving into this area.

Review 58 (2021-02-12 - Rating: 4)
I wish the stair wells were power washed they are disgusting. Also the fountain side of the apartments is very stinky. It’s a cool place to hang out pre pandemic but you can’t stay long because it smells of dog pee and you might step in poop. I have to say though besides those only two things this property is amazing. Never lived anywhere where the response to any issue is handle within the hour. Mr. Lemus is great with handling the property needs. Please work on these two issues and this property is easily a 5 star.

Review 59 (2023-02-02 - Rating: 5)
Walked in around 5:45 and wanted a tour. Even though they closed at 6pm. I was greeted by there friendly assistant manager Destiny who took us all around property and answer every one of my many questions. Great vibes here at Caroline.

Review 60 (2022-06-17 - Rating: 5)
My name is Gop Kucha, I love Caroline on Voss Apartments home. My customer service and support I received from Jasmine was so great, very professional. I felt very good about entire team. I am moving in next weekend .

Review 61 (2021-02-28 - Rating: 5)
Great community with lovely amenities. Extremely exclusive and secure, exactly to my liking. I must say the best customer service I’ve experienced. Every manager and maintenance man is very communicative, understanding & follows up to make sure me and all the residents genuinely feel the luxury experience.

Review 62 (2017-02-27 - Rating: 5)
I normally dont write reviews but when you love something so much you have to tell people. I have loved this apartment complex since I saw it almost a year before I moved here. My first time visiting was February of last year while I was still living in California. I can honestly say, after visiting several times between February and September, the Marq on Voss helped me come to the conclusion I was ready to leave Los Angeles. From the staff, to the pool, the apartment interior to the location, the activities to the on site gym, I could not imagine a better place to reside in Houston and I have yet to see an apartment that I would rather live in than mine. If you arent living here, you arent doing it right. Dont cheat yourself, treat yourself.

Review 63 (2018-11-07 - Rating: 5)
Easy commute to most notable highways; lovable and peaceful environment. The staff members are engaging and very helpful. Love the poolside. The maintenance department are always ready to go above and beyond to get things done.

Review 64 (2022-06-20 - Rating: 5)
I had a trouble alot with one of neighbors and i dont think my stay here would have been comfortable withouth the help of my favorite person in the office Destiny! She made everything so easy, found a medium and worked that issue perfectly and professionally!Hats off to you Destiny if you reading this !!! Thank you

Review 65 (2016-08-16 - Rating: 5)
I dont think the people who are bashing this community are taking into account the amazing improvements the management team (Mari, Mark, Namra, and Monique) have made to this pristine location. I have lived here for over a half year now and wouldnt even think about moving elsewhere. This team works tirelessly around the clock to create a community where their residents can feel secure, happy, and most importantly proud to call Marq on Voss home. Therefore, allow me to thoroughly explain some of their MANY accomplishments.To start off, lets just say the floor plans and location of this community are MAGNIFICENT and worth every penny you pay for. They are chic, modern, and updated. In each apartment home you will find beautiful flooring, gorgeous granite countertops, black stainless steel appliances, and generously sized utility closets with full-sized washer and dryers. The floor plans are all open concept and dont even get me started on how awesome the kitchen spaces are with the huge cabinets and islands offered in many of the layouts. The community is conveniently located in the Uptown area of Houston and extremely close to I-10, 610, and US 59, making any part of Houston easily accessible.Additionally, they have created a community where residents can get together pretty much on a weekly basis. I have stopped by events ranging from Pizza on the Go, resident brunches, and food trucks all the way to wine and cheese nights, and countless other events where the community can congregate and socialize. At these events you can see people who look forward to getting together and genuinely enjoy the events the Marq on Voss team hosts for them frequently. If an apartment community where a team keeps their residents involved is important to you, then this is your dream community.As for crime, the Marq on Voss team has truly stepped up to the plate when it comes to tackling this issue. After a couple unfortunate criminal events took place they immediately took action and implemented 24 hour security to give residents peace of mind. In order to enter the community these courtesy officers require the guests to have a photo ID and take down their information. The team is also 100% transparent and makes all residents aware as soon as any event occurs. We all know that crime cannot be completely stopped ANYWHERE on this Earth, but the measures this team has taken to prevent future occurrences speaks to their character.Lastly, the maintenance team works like a well-oiled machine as they keep the property running smoothly and looking clean. The community amenities always look wonderful (check out pictures of the pool, gym, and clubhouse if you havent seen them, itll be worth your while) and I have never had a maintenance request that was completed past 24 hours of me reporting it. Additionally, you can make any maintenance request online so if you have a hectic schedule, you need not fear about going down to the office or making a phone call. If you are looking to escape an apartment community thats scarred you with maintenance nightmares then this is the community for you to move next!Forgive me for going on and on about the team here and the community, but I could not be happier with my experience so far. This team has proved time and time again that they are dedicated to providing 5 star service and I am proud to call the Marq on Voss home! The people who continually bash this hardworking team need to cut them a break!

Review 66 (2022-09-16 - Rating: 5)
I had a spectacular experience with Destiny. She was kind, energetic and informative. The unit was beautiful and she was efficient with assistance. I am excited about moving in. Would recommend!!!

Review 67 (2022-09-28 - Rating: 4)
This is my first time renting an apartment and I have to say my experience has been great so far! The amenities are nice and the staff is very friendly and helpful. I really love the atmosphere!

Review 68 (2022-06-17 - Rating: 5)
Jazmin was great !! she helped us with everything we needed!! She was easily to get in contact with she went above and beyond for us!! I would definitely consider Jazmin if you are looking into getting an apartment with Caroline on voss.

Review 69 (2019-10-03 - Rating: 5)
I’ve had a great experience living at the Marq on Voss. I like the diverse community of young professionals and I’ve had no issues with any of my neighbors. I love the pool, I enjoy the resident events, my service requests get completed in a timely manner and the staff is AWESOME!

Review 70 (2022-06-13 - Rating: 5)
Caroline on voss is by far and away the place i have had the pleasure of being a 5+ year resident. The staff are beyond helpful and very pleasant to interact with the maintenance is equally efficient and good I fully encourage people to investigate and decide for themselves this luxury apartment complex.

Review 71 (2018-07-19 - Rating: 5)
I was relocating to Houston, TX, I called Marq on Voss and I spoke to Shiza, from the beginning she was energetic, positive and without knowing who I was, she spoke to me like I was a friend. My situation was complex, to say the least, but Shiza owned my issues from start to finish. From beginning to end, Shiza always smiled and remained courteous and professional. Ive toured other apartments in Houston and I must say she has the BEST customer service in town. Great customer service takes your business to the next level and ensures success. Your product and price can be amazing, but without making your customers feel valued, you can lose out on tons of repeated business and referrals. Shiza not only made me feel valued, she ensured that I felt comfortable, safe and welcomed in my new community. Without a doubt, if you are relocating to Houston, I would urge you to visit the Marq on Voss and allow Shiza to welcome you into the community. Thank you Shiza for your professionalism and willingness to help.

Review 72 (2023-01-31 - Rating: 5)
Destiny, and the team are awesome. If there is a problem and you inform her she does her absolute best to try and get the problem resolve. As they say a close mouth doesn’t get feed! Thank you all for doing your best it’s surely appreciated. Peace

Review 73 (2022-10-25 - Rating: 5)
Destiny provided an amazing experience, she was passionate caring and understanding. im so so excited about moving to a community with such a strong front office staff.

Review 74 (2021-02-12 - Rating: 5)
Great people and support staff. Especially Mr. Lemus and Ms. Paige.Very cooperative, understanding and helpful!The community is super safe and has comfort living!Its good value for money! :)

Review 75 (2022-10-01 - Rating: 5)
I had the pleasure of working with Destiny C. in my moving process. She is super sweet and friendly! I love the office staff already.

Review 76 (2018-02-14 - Rating: 5)
I LOVE this property. I only moved because I adopted a child. Being an adoptive parent caused me to reduce the amount of hrs I was working so a 2 bedroom at this property wasn’t in my budget so I transferred to their sister property. After rebudgeting when my adoption is finialized I plan to move back!!!!

Review 77 (2022-06-17 - Rating: 5)
Caroline On Voss Is A Nice Area To Live In. Very Close To Everything You Can Think Of. Jazmin Ervin Was at he Young Lady In The Leasing Office That Helped Me Picked My Home For The Next Year. She Is Very Prompt & Responsive. COMMUNICATION ON FLEEEEEKKK With Her. If You Looking For A New Community or Property Get With Her She Gonna Get You Right. We’ll See How The Rest Of The Year Go

Review 78 (2019-01-17 - Rating: 5)
Had an awesome 1st impression with Marq on Voss, particularly Zawar, the regional leasing specialist. From the moment I walked in, he made me feel right at home, very friendly, very professional and laid back which fits me perfectly. Needless to say, as of Feb 8th, Marq on Voss is going to be my new home. Thank you to Z for taking great care of me

Review 79 (2022-07-12 - Rating: 5)
The best complex I have ever dealt with. very professional, experienced and helpful. Staffs are friendly and always available to answer requests and questions specially Destiny. Highly recommend.

Review 80 (2022-09-02 - Rating: 5)
Had a great tour with Destiny today! Love the apartment and prices and location was the best part! Looking forward to being a new resident

Review 81 (2022-06-17 - Rating: 5)
Been living here for 3 years and the place is amazing. Meet with Jazmine, Adrian, Monica and Destiny from the new management and they were amazing at answering my questions to help out. They’re cool peeps!

Review 82 (2022-09-30 - Rating: 5)
Destiny is amazing! I called looking for an apartment for my mom and her customer service was impeccable. I was extremely pleased with the provided services.

Review 83 (2022-09-14 - Rating: 5)
Destiny was so polite and the energy was out of the roof. Very beautiful finishes with each unit I visited as well as atmosphere! 10/10

Review 84 (2023-01-14 - Rating: 5)
The property was beautiful, I absolutely love it! Monica was amazing, really made me feel at home. Excited to be a future resident.

Review 85 (2022-12-03 - Rating: 5)
I had a wonderful tour with Destiny! She was super friendly and made us feel welcome the moment we sat down.

Review 86 (2022-11-16 - Rating: 5)
Destiny was pleasant and answered all of my questions. She was so fun and the apartments were lovely.

Review 87 (2020-02-04 - Rating: 4)
The apartments are big and the infrastructure is built like a labrynth. It takes time to get used to parking locations, apartment numbers, enterences&exits. Other than that, very clean and decent.

Review 88 (2019-06-05 - Rating: 5)
Louis ,the maintenance supervisor, is a great addition to this property. He is super helpful, and responsive when it comes to making sure service request are completed in a reasonable amount of time.

Review 89 (2022-08-26 - Rating: 5)
I stayed for 2 leases, I completely enjoyed my stay, Destiny was great and so welcoming/Professional! I recommend this location 100%

Review 90 (2022-08-15 - Rating: 5)
Destiny gave a great tour!!! Customer service was everything. Definitely looking forward to joining the community

Review 91 (2022-09-30 - Rating: 5)
I went to tour the complex today I spoke with destiny she was very imformative polite and attentive. Made me 10x more excited about applying for the property !

Review 92 (2022-07-28 - Rating: 5)
They were so helpful and also great at communicating! Ms. Monica and Ms. Destiny were so kind and patient with helping me move into my home.

Review 93 (2022-07-28 - Rating: 5)
I was looking to lease and apartment and Destiny went above and beyond to help me find an apartment that fits my financial capacities. I truly recommend you check them out!

Review 94 (2022-06-17 - Rating: 4)
The new staff is all so helpful !Definitely here to help !You can’t go wrong !Destiny , Monica and Jasmine ! Adrian is running a good staff . Best Apts in the area in my opinion.

Review 95 (2022-07-20 - Rating: 5)
Destiny is always amazing whenever there is a problem at the property. I am very grateful for her efforts to accommodate me. Thank you, Destiny!!

Review 96 (2022-08-24 - Rating: 5)
I love Caroline on Voss, renewing my lease was easy and working with Destiny made it easier! Thank you Destiny!

Review 97 (2017-03-15 - Rating: 5)
Had some issues with my apartment in the beginning of my lease but management definitely did their end to make things right. Management is great and the units are very nice.

Review 98 (2022-07-20 - Rating: 5)
Destiny. Great personality and easy on eyes. But with all seriousness, the community and Destiny made me feel welcome during my tour.

Review 99 (2024-05-09 - Rating: 5)
Had a great time, Christian was so helpful!!! Me and my family will definitely be coming back!

Review 100 (2023-05-09 - Rating: 5)
He did a good deed for us and i recommend him to any body that has issue with their apartment requests Anderson

Review 101 (2022-07-21 - Rating: 5)
Destiny is the best, she is always helpful on anything I need regarding my unit and responds quickly anytime I reach out to her

Review 102 (2022-06-17 - Rating: 4)
Moved a few weeks ago and had a pleasant experience. Destiny has been very polite and helpful.

Review 103 (2022-06-17 - Rating: 5)
These apartments are so beautiful !!! Ms. Jasmine was awesome to work with !!!! She was able to assist my mom with everything!!!! Perfect Customer service!!!!!!!!!!

Review 104 (2022-12-01 - Rating: 5)
I had A great experienceI love my new place

Review 105 (2022-12-07 - Rating: 5)
The manager Destiny was awesome! Very helpful and kind I would recommend everyone to come in and talk with her

Review 106 (2022-10-18 - Rating: 5)
Great energy and atmosphere ! Destiny was very welcoming and knowledgeable about the property! 10/10 experience

Review 107 (2016-03-01 - Rating: 5)
I have been living in this complex since four years , now it is my 3rd apartment , complex is super clean management is good , staff is more than excellent all of the them , they are very helpful and cooperative recently have the valet trash which is another good service to the complex , maintenance is exceed expectations and very quick upon requestPrices are good because you pay for what you haveI would recommend this complex for everybody

Review 108 (2019-04-13 - Rating: 5)
I really like this place. It has exceeded my expectations regarding looks, neighbors are quiet, appearance, and amenities. Only downside is living by the exit gate because of the noisy traffic.

Review 109 (2022-07-26 - Rating: 5)
I have lived here since May 2022 and I have always had a good response from the management team and maintenance whenever I’ve had an issue.

Review 110 (2022-10-26 - Rating: 5)
Just visited the apartment it was really great. Destiny was really great and tour was really nice and cool.

Review 111 (2023-02-04 - Rating: 5)
I must say the staff at this complex is what sets this place apart. I would recommend to anyone. They are welcoming, kind, and always ready to help.

Review 112 (2023-01-12 - Rating: 5)
I had a great experience viewing the property destiny made me feel very welcomed

Review 113 (2022-07-05 - Rating: 5)
I just moving but I am very happy with jazmin she was very kind and polite all the time and in all the process so thanks you so much I really appreciate

Review 114 (2022-07-13 - Rating: 5)
Destiny was great from phone call to visit! Monica was also very welcoming, helpful and informative.

Review 115 (2023-01-16 - Rating: 5)
Went to tour this apartment this weekend and had a wonderful experience!! Monica was such a great help!

Review 116 (2022-11-09 - Rating: 5)
I had a wonderful tour with Destiny and I’m looking forward to applying very soon

Review 117 (2023-01-18 - Rating: 5)
I met with Destiny and she was so helpful and nice. The apartment was so nice

Review 118 (2022-09-30 - Rating: 5)
Very beautiful complex and with the help of Destiny who was really nice to me and showed me around.

Review 119 (2022-09-17 - Rating: 5)
Brunch w/Destiny was awesome!! so excited to move in next month!!

Review 120 (2022-07-29 - Rating: 5)
Destiny is amazing . I have a good time at all the event . Great place to stay .

Review 121 (2018-04-16 - Rating: 5)
I had the pleasure of meeting and touring with Assistant Community Director, Reshal Malik. Thank you for taking the time, answering all my questions, and making my experience a positive one !