The Brazos

Located in Houston, Texas

Address: 4341 Horizon N Pkwy, Dallas, TX 75287, United States

Phone: +1 888-616-6035

Rating: 4.1

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Business centre
Fitness centre
Hot tub
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-10-01 - Rating: 5)
The Brazos management team have made awesome improvements around the property ever since I moved in back in May. Updated landscaping, completely redid the back gazebo area with picnic tables, and the gym has new equipment too. Shout out to Chris for promptly taking care of work orders.The application process was easy and seamless. The office staff has been very welcoming and the maintenance guys have been awesome. I recommend living here at The Brazos. Very excited to be living at such a beautiful place.

Review 2 (2025-01-13 - Rating: 5)
I want to take a moment to commend the maintenance team at my apartment community for their hard work and dedication. They are always prompt, professional, and kind, making it a pleasure to live here. I especially want to thank Chris, who goes above and beyond every single time. He’s not only incredibly skilled and efficient but also kind and professional in all his interactions. His attention to detail and willingness to help truly stand out. The improvements around the property since I moved in have been amazing, and it’s clear that the team takes pride in their work. Thank you for making this community such a wonderful place to live!

Review 3 (2025-02-26 - Rating: 5)
This review is mainly for Chris, one of the Luma Property maintenance members. He’s the nicest maintenance employee I’ve ever met and knocked out two back to back plumbing issues (toilet leak and garbage disposal) in a flash. When you’re at The Brazos just put in a maintenance request on the resident portal and request him by name in the notes at the bottom. You will not be disappointed! Thanks Chris… you’re the man!

Review 4 (2025-02-02 - Rating: 5)
I have been a resident here for 5 years, and I LOVE The Brazos! I need to shout out the Lead Service Manager, Chris Faddoul, for the promptness and detail to any maintenance request. If you put in a request, it is handled urgently and with a GREAT deal of care and professionalism! Thank you Chris, and front office staff for the outstanding professionalism! I am impressed with my stay here.

Review 5 (2025-02-10 - Rating: 5)
My SO and I have been living here since November and have had nothing but a great experience at the Brazos. Chris and his maintenance team are always incredibly helpful and get things fixed either the day of or day following a request. He is also wonderfully kind and always makes sure to give our dog some love when he sees us around the complex. Alandra helped us with leasing, made the process very smooth, and she’s always friendly and says hello when we see her around. The complex is very dog friendly and has an awesome dog park and playground. We have felt very welcome and at home here.The only qualm I really have is parking. If you don’t purchase covered or reserved parking at a monthly fee, it can be tough to find a spot nearby your apartment. Otherwise, it has been great so far!

Review 6 (2025-01-13 - Rating: 5)
The maintenance staff here is amazing. I Submitted 2 requests Sunday night and Chris showed up first thing Monday morning. He assessed the problem, had all the parts readily available, and was able to fix both things within 15 minutes of arrival! Incredibly kind and helpful! And this isn’t the first time I’ve had such a quick and thorough response from them. Always reliable and efficient. Better than any apartment complex I’ve lived in previously. Thank you!

Review 7 (2025-01-13 - Rating: 5)
I want to express my gratitude to the Brazos management and maintenance teams for being so kind and helpful—they truly make this a great place to live. I’d like to give a special thanks to Chris for always being so helpful, kind, and professional. He does an amazing job! I also really appreciate all the improvements made around the property since we moved in. Thank you for your hard work and dedication!

Review 8 (2025-02-04 - Rating: 5)
Maintenance is the best! Such a great team and Chris is always on top of the requests. I can always count on him for any emergency during or after work hours.He’s also so nice to the residents and goes above and beyond with the team to make sure everything is done efficiently. Big thank you to him and the team! 😊

Review 9 (2024-11-21 - Rating: 5)
The maintenance team at The Brazos Apartments is outstanding! Every time I’ve submitted a request, they’ve responded quickly and professionally. Whether it’s fixing small issues or addressing larger repairs, they always get the job done right the first time. They’re friendly, knowledgeable, and make living here worry-free. The overall property is beautiful as well. It’s so reassuring to know that any problem will be taken care of promptly. A big thank you to Chris and the maintenance staff for their hard work and dedication!!!!

Review 10 (2025-02-01 - Rating: 5)
Great place to live, been here for several years now and the management team as well as maintenance team have always been very kind and helpful. Today I had an issue with my AC blowing hot air and Cesar Montoya came by within maybe 10-15 minutes to take care of it. Guy really knows his stuff and has a lot to offer, thank you for helping!

Review 11 (2024-10-15 - Rating: 5)
I absolutely love living at the brazos. I have lived here for 3 leases now and don’t plan on leaving. I have lived in Texas now for 4 years and this is the first apartment complex I’ve stayed in where the leasing staff has had minimal changes and I’ve had minimal issues. One reason I love it here is for the security. Crime rate is very low and any instances that have occurred have been dealt with in a timely manner with amazing follow up. The gate access is always working. The location is great as it is near plenty of grocery stores, shopping, and off of both toll ways! The community here is amazing. The leasing staff holds events monthly that are open to any age and always a great time meeting others that live in your community. It’s nice seeing familiar faces by either walking the complex, returning to community events, or spending time at the amazing pools here. The valet trash system doesn’t an amazing job and the complex always looks great and has beautiful plants. Pet owners are responsible and respectful of community rules as well. I would highly recommend living here to anyone as I already do all the time.

Review 12 (2024-10-31 - Rating: 5)
The Brazos have been a great community to live in so far. The women in the leasing office are extremely knowledgeable, kind and ready to help however they can. The property is beautiful, quiet, well maintained, has numerous amenities and currently undergoing upgrades. Maintenance has been wonderful. Chris, in particular, has been super helpful from getting our washer/dryer moved in and hooked up to getting our A/C back up and running. He’s always professional, kind and personable, even when he’s off the clock! The staff at The Brazos are what make living here so much better. Thank y’all!! ☺️

Review 13 (2024-11-13 - Rating: 5)
I used to live at the Brazos about 10 years ago, and remembered it as being a really safe location, so came back when I moved back to Dallas last year. The complex is even nicer than it was before. I feel safe taking my dog for walks around the complex and recently there have been a lot of improvements to make the property more enjoyable - the pool is amazing!Recently had our A/C unit need major repairs, but Chris was awesome at getting us back up and running as quickly as he could. Anytime we need repairs, the response is always really quick and professional!

Review 14 (2024-09-29 - Rating: 5)
As a resident who just renewed my lease at The Brazos Apartments, I couldnt be happier with my decision. One of the highlights of living here has been the incredible support from Kat, the assistant manger, in the office. Shes always friendly, approachable, and quick to help with any questions or concerns I have.The community itself is well-maintained, and I love the amenities available. Plus, the location is perfect for accessing local shops and parks. Overall, my experience has been nothing short of excellent, and I truly appreciate the effort Kat puts into making every resident feel valued. I’m looking forward to another great year at The Brazos!

Review 15 (2025-02-22 - Rating: 5)
Front desk staff is super helpful thank you so much to Alandra for helping us every step of the way and being there for all of our questions she’s wonderful. And Chris, the head maintenance man is amazing as well! He answered our service request very promptly. All staff here has been absolutely amazing!

Review 16 (2025-01-27 - Rating: 5)
My experience on the apartment tour at The Brazos couldn’t have been better: the staff member in charge of the tour is an amazing person, super upbeat, cheerful, and full of energy (Alandra). It even felt like we’d been friends for years! The condo amenities are incredible (there’s even a movie theater for residents and their guests); the apartments are beautiful, well-maintained, the cabinets (both in the kitchen and bathrooms) are super spacious, and the walk-in closets are very generous. If God allows it, we’d love to move to The Brazos in March 2025. Alandra, you’re an outstanding salesperson—congratulations!

Review 17 (2025-01-15 - Rating: 5)
Chris and his team always responds promptly to all of my maintenance orders. He gets the job done quickly without causing hardly any disruption to the household. On top of all he is friendly and respectful ! Thank you Chris for doing a great job always.

Review 18 (2025-02-19 - Rating: 5)
Chris, the maintenance manager, is fantastic! He’s always quick to respond requests get things fixed right the first time. I’ve been really impressed with his efficiency and professionalism.

Review 19 (2024-09-27 - Rating: 4)
Chris from the maintenance team is amazing! Anytime I’ve had an issue, whether it’s a leaky faucet or a broken appliance, he’s always quick to respond and gets the job done right the first time. He’s reliable, professional, and a great asset to the complex. Highly recommend him for any maintenance needs!I’ve had several interactions with Chris, and each time, he’s been nothing but professional and courteous. He always goes the extra mile to make sure everything is working perfectly. He explains the issue, the solution, and ensures the area is clean when he’s done. A true gem on the maintenance team!

Review 20 (2024-09-17 - Rating: 5)
Living here has been great, office staff is very helpful and welcoming to the community. Maintenance is always quick and active with work orders.The community all together is very kept up with and clean especially the pool area; which has been my favorite part of the community! Would recommend living here for a great location in North Dallas. Jon, Alandra, Jesse and Chris have been a great staff here at The Brazos and made living here fun!

Review 21 (2024-11-06 - Rating: 5)
The Brazos seem to be quiet!!!! I have been working with Mrs. Kat and Mrs. A in the front… they are both amazing… I may have gotten on Mrs. Kay nerves with all my questions🤣🤣but she answered them all with no problem she took me on three or four tours and I really appreciate it!!!!Mrs .A is always there to answer any follow up questions that I have had since July….. and now that my move in date is less than 2 weeks I can honestly say they are sweethearts!!!! I really appreciate you ladies!!!!

Review 22 (2025-02-06 - Rating: 5)
Thank you to Chris on the maintenance team. He was prompt in fixing all my issues in my apartment. He was very friendly and courteous. He went above and beyond. I have lived here for 4 years and just signed a new lease. Thank you.

Review 23 (2024-09-10 - Rating: 4)
The staff at the Brazos has made it the most pleasant experience to live here. From the moment you walk into the office, you feel welcome and at home, and anytime there is a problem they are diligent and want to fix or address any issues right away. Chris and Jesse are always so friendly and willing to help with anything you need - whether you got locked out of your apartment or need a jump for your car - they’re there for you! John the manager is always friendly and makes a point to chat with you to get to know the residents. Alandra is always smiling and I love seeing her waving to everyone she passes while driving the golf cart. They host lots of fun events for the residents, and I truly do feel like they care about their residents. The neighborhood is always clean and the pool is fantastic. The only reason I give it 4 starts instead of 5 is because I happened to get a unit that is cursed with flooding issues, but that is not a reflection on the staff or the neighborhood itself as they have done their best addressing it. If I didn’t have the issues I’ve had in the unit itself, it would certainly be 5 out of 5 and I do highly recommend this neighborhood.

Review 24 (2024-09-27 - Rating: 5)
I had a sink back up in my kitchen and Chris was quick to respond to my call late in the afternoon. He assured me he’d take care of the clog which he did and when I was going to clean up all the backed up water he insisted I let him take care of the clean up. The service was above and beyond, aside from the service the property has been improving so much in the last three months. I’ve been here 3 years and this year I’ve seen so many improvements to the amenities from upgrades to the gym, to new toys at the dog park for our fur babies. My favorite improvement so far is the courtyard by my apartment, for years it’s been a little underwhelming but recently it got new furniture and beautiful string lights, brazos feels like a little oasis for me and my family. Highly recommend.

Review 25 (2024-10-19 - Rating: 5)
This place IS SO NICE. Alandra was absolutely amazing. Such a sweet person. Her vibe was super comfortable and inviting. She made us feel confident about every aspect of this complex. She answered all of our questions and anticipated questions we didn’t ask, but needed to know the answers to. She is an excellent choice to be the face of this complex!!! Every single corner of this place is classy. We cannot wait to start the move in process so we can just live here already!

Review 26 (2024-10-29 - Rating: 5)
Maintenance here is excellent no doubt about it. I moved here a week ago. I had a keyed deadbolt lock, I expressed my concerns on safety. Two days later, I received a call from maintenance that they had to order a special keyless deadbolt lock. Today to my surprise I had a keyless deadbolt. Thank you for the swift act. I still have some issues with the apartment which I did not notice the day I moved in. I submitted them. I am sure they will be taken care of soon.

Review 27 (2024-11-21 - Rating: 5)
I have been living in apartment 816 since this summer I believe and have been in texas for a little more than a year I believe. I am usually someone who stays to their self and out the way. This is the first time I have openly interacted with the people around me. Everyone is nice and friendly plus they have cute pets that is a plus getting to pet a dog or two. The people who work here really care about you and are just good people their self. I have been around to the office many time if its to fill out paper work, do put money on my laundry card or use the lounge area and they are always nice and I make sure to speak to them. If you are Reading this Kat you are amazing and make sure to let me know the next time the office is doing a movie night or something I will try and make it ^.^

Review 28 (2025-02-10 - Rating: 5)
Huge thank you to Alondra, Cath and Jon for making my move-in process so smooth and seamless. From start to finish, they were incredibly accommodating and made sure everything was set up perfectly for me. Also shoutout to Chris for handling the little maintenance details, especially the heavy lifting of the washer and dryer to the second floor—definitely not an easy task! Their efforts truly made me feel welcomed, and I already feel at home. I appreciate the amazing team here!

Review 29 (2025-02-26 - Rating: 5)
Maintenance crew is always quick to respond and great at their job, special mention to Chris, he is always great, super friendly and helped us out with all our orders on the same day and did a great job, its a great community.

Review 30 (2025-01-17 - Rating: 5)
Maintenance team Chris and Jesse were professional and prompt with their work! Very friendly and quick at resolving issues. Another reason why we have been at the Brazos for over 4 years now!

Review 31 (2020-08-20 - Rating: 5)
I have lived here for four years and have loved it! Work orders are usually completed in 24 hours, weekly yard maintenance, pest issues immediately resolved, fun social events for the tenents... whats not to love! New management is transparent about changes and timelines for new changes, some of which include: new valet trash that picks up everyday, building new Amazon lockers on property, upgrades to the pool area, power-washing for hallways, upgrades to the security gates and the gym, and monthly events! Clean apartment life, safe for my kids, and great location with amazing schools. Love, love, love living here!

Review 32 (2025-02-25 - Rating: 5)
Been here for several years now. Best maintenance man hands down is Chris he’s always there willing and ready to help out. Much appreciated!

Review 33 (2024-10-01 - Rating: 5)
I came to Brazos looking for a 2bd apartment and upon coming into the office all of the staff were so welcoming. Katarina took me on a tour of the property and she was very knowledgeable of the property & area! She was very kind and patient with all of the questions I had. I loved the property and the actual units. They’re lay out is simply beautiful.

Review 34 (2024-11-25 - Rating: 5)
We had a sink issue the other day and my sink was very clogged up. Chris showed up the very next morning and fixed it in less then 10 minutes! I’m so grateful that maintenance reacts so quickly and that Chris was able to get this done for me!

Review 35 (2024-09-27 - Rating: 5)
I came here to tour floor plans for a 2 & 3 bedroom apartment not too long ago and was delighted by how helpful and kind the staff was. Particularly, Alandra was very helpful and kept a smile on her face. She knows the property very well and answered multiple questions until I was satisfied. Definitely going to keep these apartments in mind for my decision making! Thanks again Alandra!

Review 36 (2024-10-01 - Rating: 5)
I love this property! My daughter and granddaughter are residents here. I visit often. Her apartment is beautiful and I love the pool area. The property is always clean and well-maintained. I’m so happy they live in such a beautiful and safe place!

Review 37 (2024-08-22 - Rating: 4)
I’ve been here a year, and my favorite thing is how fast the maintenance team responds and fixes my issues! Chris is literally the best! Always checks in to make sure I got what I needed done, and the whole team is super mannered and extremely kind! Can’t wait to go into my next year with an awesome staff to work with!

Review 38 (2024-12-05 - Rating: 5)
Caesar Montoya was phenomenal and professional while getting our apartment repaired. He was in and out and had no issues helping with what we needed. 11/10

Review 39 (2021-07-17 - Rating: 5)
We recently moved to The Brazos (2 months back), Heres how our experience went. Were a family of 3 (mom, dad, 1 yr old baby), we actually came to look at another nearby apartments and my wife suggested to take a casual look and see if The Brazos were leasing. So we did (without any appointment or scheduling, in the covid19 days) just showed up like that, we met the lovely Payton and Jon (Assistant Manager) at the leasing office, both were very welcoming and made us feel very relaxed (finding the perfect place to live is truly a hassle), which these awesome people made into a very enjoyable experience. My wife fell in love with the 1st apartment we saw neat, clean, new appliances, perfect size rooms and bathroom, clean/spacious closets, clean community (take a look at the swimming pool video, we love it) and thats how clean the entire apartment complex is, very well maintained. Jon took care of everything for us from paperwork to answering all the questions we had and we were so satisfied, we booked the apartment on our very first visit. Application was done online and hassle free, approved the next day and we moved in at the given move-in date. Any small issues we had with fire alarm, lighting or fixtures were promptly resolved the 2nd day of move-in. I want to thank JON for being so patient with us and demonstrating great professionalism and the highest level of customer service throughout our interaction in-person and over the phone/emails. My wife loves the gym, pool and even just a walk around the complex with our baby. In July the office also invited all residents to community events (wine, ice cream, breakfast, but we couldnt make it to any)Its a really nice community with a lot of friendly people, the management communicates parking or garbage collection rules clearly and were honestly very very satisfied and would definitely recommend The Brazos to everyone looking for a clean, beautiful and affordable place to live.

Review 40 (2025-01-30 - Rating: 5)
I have been a resident for three years and I must say the staff is awesome. I would definitely like to speak on the maintenance manager Chris, his professionalism, leadership, and willingness to get things done is UNMATCHED. The request are handled quickly and the team makes sure things are done right. For the entire staff to always address you by name is amazing. Shout out to Chris, Jessie, and Cesar when you guys show up I know it will be done right. Greatly appreciated!

Review 41 (2024-04-16 - Rating: 5)
I wanted to take a moment to express my gratitude and share a positive review of the outstanding work done by the maintenance man (Chris) at our apartment complex. His dedication to keeping our living spaces in top condition does not go unnoticed.Recently, I had a maintenance issue in my apartment, and he responded quickly and efficiently. He fixed the problem with professionalism and a friendly demeanor. He’s always so nice to our dogs. He speaks when seen out on property. It is clear he takes pride in his work, and his positive attitude made the whole experience pleasant.It’s comforting to know that we have such a reliable and skilled maintenance man on the team. His hard work helps maintain the quality of our community, and I appreciate his efforts.Thank you for having such a talented individual on your staff!

Review 42 (2024-07-30 - Rating: 5)
The entire maintenance team that works with Chris are absolutely awesome . My AC went out this past weekend, and I called the emergency service they were their before I went to church, and was gone before I left for church Sunday 7/28/2024. The professionalism and approachability make them a pleasure to talk with. They are very dedication to ensuring residents needs are met in a timely fashion. Thank you,Chris and maintenance team

Review 43 (2024-10-11 - Rating: 5)
Cesar Montoya is always friendly he explains his process and always seems to be very well informed on what he is speaking on. My spouse and I are always very satisfied with his work that he completes….

Review 44 (2025-02-05 - Rating: 5)
Love the Brazos from the Maintenance crew Chris and Jesse to the Office Alondra Kat and Jon! Thank you for a great year looking forward to our next year!

Review 45 (2024-07-22 - Rating: 5)
Chris did an awesome job for us!!!! We had an emergency toilet issue and Chris fixed the problem for us immediately!!! We have been here 4 years. I gotta say Chris has stood out more than past maintenance men at this apartment. This comfort will likely keep us here to sign another lease!! 5 stars all the way

Review 46 (2021-08-18 - Rating: 5)
Love the space !!! The maintenance team is quick to fix issues , the property is very nice , management is great and very good communication from management. The apartment itself is spacious, love that it has the options for attached or detached garages

Review 47 (2025-01-24 - Rating: 5)
This is an AMAZING place to live!! Its peaceful, beautiful, serene, clean and filled with an amazing staff!!I want to personally thank the maintenance manager, Chris!!Since he came on board the property has been impeccable! I never have to wait when I issue maintenance requests. Theyre responded to immediately, most times the same day. Hes always friendly and willing to help. He even follows up to make sure everything is running smoothly and no other issues arise!Hes also very personable and takes the time to get to know the residents of the property.I have been here 8 years now and he is by far, THE BEST!A HUGE shout out to you Chris and huge Thank you to The Brazos for always making this place feel like home!

Review 48 (2024-06-12 - Rating: 5)
Chris and the entire maintenance team are absolutely fantastic! They consistently go above and beyond to address any requests promptly and efficiently. Their professionalism and approachability make them a pleasure to work with. Im always impressed by their dedication to ensuring residents needs are met in a timely fashion. Thank you, Chris and team, for your exceptional service

Review 49 (2024-05-23 - Rating: 5)
Recently moved back to the Brazos. I lived here 2 years ago left and found myself back here. New management has been amazing but the real difference I’ve noticed has been the service/maintenance crew. I got keys about a week ago and I’ve needed a few things repaired/fixed in the new place before moving in and Chris (maintenance lead) has been on top of every request. He truly cares about the comfort and happiness of the residence and takes pride in his work. Chris, I appreciate you. Thank you!!!

Review 50 (2024-06-29 - Rating: 5)
I’ve been living at The Brazos for 3yrs now and couldn’t be more pleased with the community. The maintenance staff , Chris and Jesse, are always quick and ready to help! They also have monthly events and the annual pool party is always a hit! Great place to live!

Review 51 (2023-12-28 - Rating: 5)
I’ve enjoyed living here the past year and a half. Quiet neighbors, friendly staff, quick maintenance and the upkeep of the overall property is great. Also with recent rental prices skyrocketing, since I’ve renewed my lease they have been transparent and reasonable with any increases that may arise which so far there hasn’t been any. Overall great staff, understanding and very personal. They take the time to get to know you by name and provide any resources they can in order to make your living arrangements comfortable. Keep up the great work!Toni.

Review 52 (2024-05-23 - Rating: 5)
I was a tenant for a year and needed to relocate out of the state thereafter, but throughout the year I had received great support from the staff and felt at home in this community. John has always been great by truly understanding your issue and trying his best to help and Christopher/maintenance team are always on top of everything to keep the neighborhood a great living space.

Review 53 (2024-07-18 - Rating: 5)
The maintenance team is outstanding! Chris Faddoul is the best! I never meet anyone who’s as caring and respectful as him. Not only does he get the job done but he also make sure it’s done correctly. If Chris is completing a work order for you, it’s resident satisfaction guarantee!Thanks Chris and team!

Review 54 (2024-06-14 - Rating: 5)
So let me start off by saying that I have been a resident of The Brazos for a year and a half, and I live on the 3rd floor. From the very beginning, I have had nothing but a good experience from the entire staff. Truthfully, I don’t interact with the office staff that much, but whenever I do, every concern/question/suggestion I’ve ever had, they addresses it with kindness and timeliness. The maintenance guys though! I interact with them all the time. Big shout out to those hard-working guys, especially Chris! I’ve definitely had issues, but they are ALWAYS nice. If they cannot fix an issue timely, they explain why and give us a turn around time (crucialllll!!!).Also, I don’t know who did it, but thank yall for getting rid of the wasps/bees around the pool. Man! That was wild last summer. Again, I cant speak for everyone else, but I’ve had a great experience! I appreciate all of yall, but for sure Chris 👏🏽

Review 55 (2024-06-11 - Rating: 5)
Chris has been very helpful to me over the past year while staying at this property. He takes his job very serious and takes pride in exceeding the expectations of those who live here. Outside of his job he cares for the residents. 10/10 keep it going Chris!

Review 56 (2024-06-14 - Rating: 5)
When I say from day one of me inquiring about these apartments Ms.Alandra was nothing but amazing she always had a smile but what got my attention is when I first came is how clean the exterior was! She gave the best tour pointed out everything that i needed to know about the property, the application was easy peasy. I just moved in on 6/10/ 24 just in time for the annual pool party couldn’t ask for a better move needless to say my furson (Smalls) love the dog park! Thanks for the opportunity to be a new resident! I had to come back and it this plus the maintenance tech Cesar was nothing more than pleasant he came right on in and handle business and was very respectful

Review 57 (2023-08-29 - Rating: 5)
MICHELE is the most amazing agent I’ve ever met. She greeted us with a smile and it never left. She was so knowledgeable, thorough, kind, and patience. I had questions about multiple units and she was more willing to tell me every detail about each apartment. She was in touch during the entire process. On move in day, she called me to see what time I was coming so she could be there to make sure all went smooth. Brazos has a true gem in Michele. I’m really enjoying how peaceful it is and the property is very clean! There are no issues with parking. The layout of my 2/1 unit is super cute. I highly recommend you moving here!

Review 58 (2024-01-05 - Rating: 5)
Exceptional Maintenance Crew and Management Team!!After moving to this complex back in mid August of 2023, I have had nothing but great, professional services to unfortunate situations.As one would expect, occasional ware and tare of structures occur. For me, a water pipe burst in my apartment flooding entirely. I called the emergency maintenance line and Chris arrived in less than 3 minutes! It was at night and over the weekend. I was quickly relocated to a model unit and after speaking with the management team, Property manager Jon facilitated my relocation into a different spacious floor plan! My wife and I couldnt be more satisfied with the timely manner in which things were handled as well as the availability of the awesome floor plan I was able to move in to (Presidio floor plan).Hats off to Chris and his team!

Review 59 (2023-07-29 - Rating: 5)
I owe the entire office staff a THANK YOU SO MUCH for making my year and a half here so amazing. This community will be hard to leave (when I bought a house). I never expected an apartment complex to feel like family. Jon the Property Manager is very professional, respectful, proactive and creative. amazing He knows how to do things! Cherrise and Michele are my favorite office staff duo. They constantly take care of us and even my dogs (have an incredible pet wash). They are there to answer any questions you have and plan the BEST events for us residents. They will surely make you laugh at every encounter. the maintenance guys can fix anything and are always happy to. I love the amenities here, the community is dog friendly, safe and walkable, I could not recommend this place

Review 60 (2024-05-23 - Rating: 5)
Jesse is a gem! From the moment I submitted my first maintenance request, he has been prompt, professional, and incredibly knowledgeable. No issue is too big or small for him to handle. Whether it’s a leaky faucet or a complex HVAC problem, Jesse always shows up with a smile and gets the job done quickly and efficiently.

Review 61 (2024-05-10 - Rating: 5)
I had an amazing tour. my tour guide alandra did a wonderful job answering any questions i had. i feel like she did a great job going through the whole application process. i will definitely be recommending these apartments to everyone i know

Review 62 (2024-05-24 - Rating: 5)
A big thank you to Cherisse, Michele, & Jon for all making my move into my new apartment so stress free and easy! I appreciate them all for being so kind and helpful from the first time I came in or called to after my move with whatever questions / concerns I’ve had. I love my new place! So beautiful & clean on move-in day and I couldn’t have asked for more.*** I’ve been here almost a year and I still love it!! I have to give a huge shout out to our maintenance guys Chris and Jesse. They’re both knowledgeable, professional, and so awesome. Recently had a maintenance request where they truly went above and beyond all expectations. I feel so lucky we have them here at The Brazos! ***

Review 63 (2024-05-11 - Rating: 5)
Pretty great place. Love the gated community. Staff members are very supportive, understanding, and have great communication. Only downfall is that there are not vents in the bathrooms. If that’s the least of your concerns then I’d definitely suggest you come and apply and ask to speak with Alandra. She was very informative and helpful in finding a solution for my situation and what would be best for me.

Review 64 (2024-05-10 - Rating: 5)
I’ve lived at the brazos for almost 4 years now, I’ve seen a few different faces in the staff in my time here and this team is my absolute favorite. Chris is a great personable service manager, and his crew of jesse and ceaser are the kindest and professional maintenance guys I’ve ever had. A new face taije is keeping the property tip top and the pools are always sparkling. The office team is really cool too, John has been here as long as I’ve been here and he’s always super fun and outgoing, Alandra is the sweetest and recently I got to meet Kat the new assistant manager and she is just the best!!!

Review 65 (2024-01-10 - Rating: 5)
5 stars for Chris in Maintenance and Office Staff. Chris is hands down the best maintenance manager/Supervisor ever! Lived here 23 years. He goes totally out of his way to take care of issues that come up. Please DO NOT move him to another property. This property desperately needed him. Sweetheart of a guy also. The whole Brazos staff is top notch. It was not this way for many many many years.

Review 66 (2024-02-19 - Rating: 5)
My toilette overflowed just recently, and this was not the first time it has happened. I had the maintenance look at it before and apparently, they didnt fix it properly because it happened twice more. Although this time, Cesar Montoya was the maintenance worker that came by to fix it and not only was he knowledgeable, but he also showed me the issue, so Ill know from now on. He was able to identify a noise my toilette was making that signaled the issue. I greatly appreciated that! It allowed me to trust that he genuinely cares about helping me and the least I could do is give him a great review here on Google. I really hope he stays working at the Brazos as long as I am living here! Thanks Cesar!

Review 67 (2024-01-04 - Rating: 5)
Ive been a resident of the Brazos for 7 months. The staff (Cherise, Michelle, John, Chris, & Jesse) has made this move a pleasant transition by simply doing their jobs and being remarkable at providing a real sense of community throughout our complex. Im exceptionally pleased with my overall experience and would recommend the Brazos to all prospective residents looking for a great place to live!

Review 68 (2024-06-15 - Rating: 5)
I moved here 2023 and do not regret it at all very convenient area & just renewed my lease. The staff is amazing and always goes the extra way to help the residents especially Alandra& Jon they are amazing & got me transferred to an another unit with no issues. I definitely recommend this property to anyone looking to call a place HOME! 🏠 10 STARS 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Review 69 (2024-05-23 - Rating: 5)
Exceptional living experience! The apartment complex offers top-notch amenities and a friendly community atmosphere. The management team is incredibly responsive and attentive to residents needs. Highly recommend!

Review 70 (2024-01-05 - Rating: 5)
I dont usually write reviews but in this case I have to.As a wife and mother it might be scary to let other men in your home while your husband is away, however, my husband and I have great trust in our maintenance crew! Really professional and fast when it comes to the requests that we put in. Thanks you guys for all the hard work to ensure we are comfortable and stress free in this open concept floor plan.

Review 71 (2025-02-04 - Rating: 5)
Chris Faddoul and Jesse always goes above and beyond to make sure the job is done correctly. I LOVE THE BRAZOS!

Review 72 (2022-11-17 - Rating: 5)
By far, the best experience Ive had moving into an apartment. Very smooth process, and the leasing team goes the extra mile to get things done quickly! I have had NO issues living here. It is beautiful, and the apartments are spacious and clean. The Management Team deserves an A++! The Maintenance Team (especially Rowdy!) is stellar - they go above and beyond to help you and is very prompt and courteous! The Brazos is the BEST! Definitely recommend!

Review 73 (2024-02-16 - Rating: 5)
Location-wise, The Brazos couldnt be better situated. Conveniently located near major highways and within close proximity to shopping, dining, and entertainment options, I have everything I need right at my fingertips.Overall, my experience at The Brazos has been nothing short of exceptional. From its welcoming staff to its impressive amenities and convenient location, its clear that this community prioritizes the comfort and satisfaction of its residents. Whether youre a young professional, a growing family, or anyone in between, The Brazos offers a place to call home that is both inviting and enriching.

Review 74 (2024-07-12 - Rating: 5)
We have THE BEST maintenance man in our apartment complex. Chris went above and beyond to fix my AC today. He stayed late to get the job done and couldn’t have a better attitude! Thank you Chris!

Review 75 (2024-03-03 - Rating: 5)
1 word= WOW! Best experience at an apartment complex I have ever experienced in my lifetime. Before even signing a lease I got to meet the entire office staff, Cherrise was my agent is outstanding, management here he knows who he is! Lol He’s so professional, efficient, and kind. I’ve never felt family vibes from ppl I’ve just met. If I could put all the names on here of all the employees that I was WOW’d by, I would! The entire maintenance team are on the ball. I’ve never met such sweet and assertive staff! My only wish…these employees get recognized and raises. ☺️

Review 76 (2025-02-25 - Rating: 5)
The staff is amazing ❤️ especially Chris he gets the job done.

Review 77 (2023-08-01 - Rating: 5)
Thank you to all the office staff here. Cherisse is the best. She always goes above and beyond to help. This is my second time living here and they make it enjoyable. Shout out to Chris the maintenance manager as well. We had an emergency in our building and he was right on it. He took care of the residents in a timely manner. He was quick to help fix my AC too. Happy to be back at the Brazos. 😊

Review 78 (2024-03-20 - Rating: 5)
This review is for Cesar with the maintenance team specifically: Thank for you being kind and quick with fixing our oven! I appreciate you doing the job well and making sure it was all done plus more. No doubt that we will hope you can come by every time!

Review 79 (2024-05-18 - Rating: 5)
Chris & Jesse were phenomenal in making me a priority when my fridge died & was out for 2 weeks! The management are so professional, helpful & treat you like a close friend. I highly recommend 💕

Review 80 (2023-03-16 - Rating: 5)
Moving from out of state is stressful but thankfully Jon & Michelle have made this such a smooth transition for me coming from Miami! To begin, I appreciate Jon answering to all of my inquires as a walk-in & found time to schedule a tour for me the same day. I was convinced to apply in that moment due to his attentiveness. He ensured to share any and all information with me before I left and was still very communicative with me prior to my Dallas move. Michelle is an absolute sweetheart every time I enter the leasing office and is always willing to help me if needed! Maintenance is pleasurable and prompt with requests + actively working on the property. Thank you all for making Brazos a sweet place to call home! ❤️

Review 81 (2023-08-29 - Rating: 5)
Awesome place to live! Pool area is like a resort! Amenities are perfect! Alot of local stores! Office staff is friendly and professional. Maintenance manager Chris and his team is the best I have seen yet. I highly recommend The Brazos

Review 82 (2024-10-03 - Rating: 5)
It is a good place to live quietly, the areas are always very clean, they are 100% recommended. Thanks Jon S for all the help you gave us

Review 83 (2024-07-03 - Rating: 5)
I went for a tour... Property looks very nice and well kept (landscaping, trash, etc.). Super Great amenities, friendly office staff, and luxury apartments. Availability and garden tub a plus. Nice location! Im looking forward to it. 😊

Review 84 (2024-06-18 - Rating: 5)
Great tour can’t wait to move we got approved Alandra is awesome and most definitely on top of letting us know what’s going on. Very thorough through our process and was answering question with confidence she needs a raise 😊

Review 85 (2024-11-22 - Rating: 5)
I live here at the brazos and my apartment is very nice. Kat in the office was very friendly during our move in process

Review 86 (2022-03-19 - Rating: 4)
The move in process was super easy. Jon and Cherise are really great. Both are super helpful and very responsive. Anytime there’s an issue they get to it immediately and maintenance is handled in a reasonable time. The parking isn’t impressive, but that’s Dallas I guess. And I’d love to see some updated equipment in the gym.Overall we love our apartment, very spacious and quiet for the most part. There is a train that passes by at least twice a day and blows its horn the entire time which drives me nuts, but who can control that?We got here in December so I’m curious to see how the a/c holds up through the summer, I’ve seen reviews that weren’t too promising and we’re on the 3rd floor so that’s always harder to cool. But if all goes well through the heat we’ll probably stick around for a few years. Definitely a really nice place.

Review 87 (2024-08-02 - Rating: 5)
I love being a resident here. The maintenance team gets the job done and get it done efficiently. I really appreciate the amenities; the service and the maintenance team.

Review 88 (2018-01-17 - Rating: 5)
Update to below:I recently moved into a house, and having completed living at the Brazos from application to move-out, I am still completely satisfied. Everything below is still true, and I can add that the move-out process was completely painless. I cleaned the apartment myself - no professional cleaners - and I got my full deposit back, so this complex wont try and pull one over on you after you leave. Great place!Original post:I am very happy with my experience here. There are pros and cons like any place, but I think the pros far outweigh the cons.I would definitely recommend getting a unit with an attached garage. It seems many people have issues with parking, and if you can snag a garage unit youll have your own parking plus room enough for one or two cars behind your garage if you have guests.Maintenance has always been on top of things in my experience. The longest Ive had to wait for service is 4 days, and that was for a non-emergency complaint so it was no big deal to wait. Usually I get things fixed in 1-2 days. The maintenance team is always super nice.The unit itself is very nice. I got mine right after it was upgraded so everything was new. The upgrades are middle-road quality, just fine for an apartment.The valet trash is nice. Sometimes there are apartments that are missed, but it is rare. The trash compactor for big trash or when valet isnt running gets full very quickly and often so sometimes you walk out to throw something away and your trash wont fit - that could definitely use improvement.I have very little trouble with noise. Im right by a courtyard, so every now and then I will hear dogs or people talking but it has never been a real issue. Once I had a dog in the apartment next door that I could hear all day, but it was a one time thing. Obviously, there is a train right by the complex so you will hear a train a few times a day.We have had trouble with the security gates not working..The management staff has always been nice and helpful. I havent had to complain to them about anything, so their attitude may be different when that happens, but so far they are always pleasant.Overall, a great apartment experience. Looking through these negative reviews, I can say I havent experienced any of the issues. You cant expect perfection, and sometimes you have a great complex with not so good neighbors, but this has been a great place to live for me.

Review 89 (2019-06-27 - Rating: 5)
I have lived here for 7 years and about 6 changes in management. The management that has taken over now is doing an amazing job!! Amber and the rest of her team are very personable and want to make this hidden treasure of a place to live awesome!! The upgrades are wonderful, my husband and I just renewed our lease. We are also planning on upgrading to a larger apartment and I have no doubt the office staff will make that transfer work smoothly. The reason I have stayed in the past through the terrible management from others is the location is great, we have access to so much shopping and dining. Now, I can say we are also staying at the Brazos because of the wonderful management. Thank you all for making the needs of the residents a priority.

Review 90 (2019-10-17 - Rating: 5)
Ive been living here for almost 3 years now. I was pleased with the apartments and management when I moved in. Since, a new management team has taken over and has further exceeded my expectations for a management team and community. The grounds are kept clean, the pool area is SPECTACULAR, the club house is gorgeous, and my apartment is the perfect mixture of both modern and cozy giving it the Im home feel every time I walk in the door. The maintenance staff has always and continues to stay on top of everything I ever ask of them. They even go the extra mile for me when the opportunity arises. Lastly, the location couldnt be better with a quick jump onto Dallas North Tollway or George Bush Turnpike right around the corner, yet perfectly nestled far enough away not to hear the highways. I most certainly recommend this apartment community to everyone!

Review 91 (2023-01-31 - Rating: 5)
Moved in back in December and I can truly say it was the smoothest transition I’ve ever experienced. Jonathan Sanchez was key in all this, making sure I had all my paperwork filled out correctly, providing me with consistent updates on my apartment, and to top it all off he’s been great at helping out or organizing events for the community here. It’s been a great experience so far and I’d recommend the complex to anyone I know!

Review 92 (2019-10-14 - Rating: 5)
New management makes all the difference!Ive lived here for 3 years, and I just recently signed another lease for a 4th year. Youre going to find some really bad reviews online because the previous management was less than stellar, and thats putting it mildly. But then the property was sold, and the new management is 100 times better!They are super friendly and helpful. And they actually listen to you. The property was always beautiful before, but they are making it even better. Gym renovation with new equipment, clubhouse update, etc, etc.Thank goodness they kept the maintenance team. They are the best of any apartment property Ive ever lived in.I love my apartment, and now I love the management as well!

Review 93 (2024-02-26 - Rating: 5)
Apartment staff is amazing and definitely thoroughly goes through details on what to expect!!! Agent Alandra is great 😌 and very proactive and knows the details and can sure sell a apartment…

Review 94 (2018-01-05 - Rating: 5)
Currently a resident of Bravos for 9 months that has been a wonderful and pleasant stay with the management team, maintenance department and residents. Security isn’t an issue when I leave my home for days at a time which was an issue previously as a renter. The property is always clean and well kept. The garage attached access to my home is the best upgrade so far I experience renting now for 4 years. Searched the Plano area before making my final decision and pleased to know it was the best property of all up to Spring Creek intersection to meet my requirements. Kristy is always ready and available to assist people in the office when needed with a great smile and friendly attitude.

Review 95 (2019-10-14 - Rating: 5)
I love The Brazos Apartments. Its conveniently located, the property is quiet, my apartment is newly refinished including all new appliances and floors, and the amenities are outstanding! The grounds are lovely and well maintained. Every time I go to the pool, I feel like Im living at a resort! The office and maintenance staff are friendly and helpful. There are plenty of activities to build community among the residents! Well done, Brazos Staff!

Review 96 (2019-10-01 - Rating: 5)
I absolutely love this community! The property manager Amber Bond is the absolute best! She is so welcoming and great to work with. I came in there yesterday asking about an apartment. She took me on a tour of the community and showed me an apartment and I was in love. I applied that afternoon and was approved about 15 minutes later. I cant wait to move in next month. I recommend this complex to anyone wanting to find a great place to live. All the amenities are great!

Review 97 (2016-04-27 - Rating: 5)
I just moved in to these apartments and I have to say it is a very nice community. The nights are very quiet, I have not yet heard any noise from neighbors or loud music. There are a few dogs but most of the neighbors pick up after them. There is plenty of open space in the green areas to walk around and the landscaping is just beautiful. The apartment was ready at move in and was surprised to find that everything in my unit was upgraded. There are bad reviews from previous tenants because some people dont like changes, but the new management is doing an amazing job at upgrading the property. It feels like I live in my own luxury suite! Also the tubs are big enough to relax and unwind after a long day at work. Maintenance is fast and efficient. Cant say anything bad about my experience so far. The only con is the trash compactor. Sometimes it seems is too small for the property, there is only one place to throw the trash away when Valet trash is not an option.

Review 98 (2020-10-02 - Rating: 5)
My wife and I moved in here in July and its been fantastic! We really enjoy the community and how the staff communicates about what is happening on the property. The pool is amazing and feels like a resort plus its always well maintained. They are super dog friendly and we really enjoy the dog washing station!Some of the free parking spots are far from apartments themselves depending on your building and each sport is small but if you dont mind walking and are a good parker, you wont have a problem. Additionally, if you get an apartment on the North side of the property, there is a train right next to the property which gets loud in the morning sometimes but you get use to it. Sometimes we go 2-3 days without a train though.This communitys biggest advantage is how close it is to all the major happenings in Plano and the Colony. Gardenscape and Arbor Hill Nature preserve are some of the best places to enjoy an afternoon/evening in North Dallas. For the level of comfort, price, and community aspects, this should definitely be on your radar when searching for a new place to live.

Review 99 (2019-09-24 - Rating: 5)
Wonderful place to live, and highly recommended!! This is my first apartment and first time in Dallas. The management team is amazing and very helpful. They answer any and all questions in detail and with a quick response. The apartments are always kept clean and a quiet place to live, which is great. Parking is easy for tenants and any visitors. Also the maintenance staff works quickly and effectively, when it comes to fixing up anything in the apartment. As previously mentioned, these apartments are definitely highly recommended.

Review 100 (2019-09-24 - Rating: 5)
Ive been living here for 8 years and it only gets better. The new management company is amazing and they have put in amazing upgrades like updating the pool area, adding a dog park, placing in amazon lockers, focusing on landscaping, having resident events, just to name a few. Theres more to come, so I hear. They really care about the property and their residents. Skylar and Amber in the office are both awesome and really sweet. I recommend living here!

Review 101 (2025-01-02 - Rating: 5)
Alandra was very awesome and helpful today. Customer service was excellent!

Review 102 (2023-08-24 - Rating: 5)
Friendly and efficient office staff! The maintenance team is also awesome! Quick to take care of emergencies and when they fix something, they fix it right! I have to say you guys have the dream team right here! Love the Brazos!!!!

Review 103 (2024-04-25 - Rating: 5)
My dishwasher went out and Brazos assisted me in replacing the dishwasher quick. Chris came and installed a new one in 20 minutes or so. Thank you.

Review 104 (2019-11-05 - Rating: 5)
I cannot brag enough about this place. From the ladies in the front office, the maintenance crew who gets things done the day of the request, the floor plans, the abundance of parking, the pool area/gym and my list goes on and on. My move in process was beyond smooth, apartment was sparkling clean upon move in and the customer service/attention to detail is outstanding. I’ve lived in several different apartment complexes but this one is seriously amazing. Thanks Amber for all of your help!

Review 105 (2022-02-01 - Rating: 5)
This is one of the best apartment in far north Dallas. The team is very awesome and i really love the apartment . The apartment is very safe, the maintenance is great and they respond as fast as they can. The property manager , Nana Asmah has been really helpful and always willing to help with any issues. Thank you

Review 106 (2019-10-17 - Rating: 5)
I absolutely loved the apartments and staff at this Apt Complex!! Staff was so welcoming and exceeded my expectations. The property was well maintained. As soon as my lease is up to my apts I will definitely be moving in to this complex. The young lady that had helped me out was named Skylar. She was very informative and excelled in customer service!! I would recommend this complex to friends and family !!

Review 107 (2024-04-10 - Rating: 5)
I really appreciate the whole maintenance staff Jesse, Chris, and Cesar for all the great work they do. They really put there all in their work to get things done quickly and efficiently.

Review 108 (2019-10-05 - Rating: 5)
I just moved to Dallas and wanted a safe place to live by myself. The leasing agents are so kind and friendly and truly make the complex feel like a home. They are helpful and will drop what they are doing to solve problems or handle any situation. They have valet trash, plenty of parking spots, and it’s a quiet place to live. They have community events that everyone in the complex can go to and they are always seeking to get better. love it! I would 100% recommend living here!

Review 109 (2024-02-16 - Rating: 5)
Alandra- I had an amazing tour with her, full of energy made me laugh and made my decision on what floor plan I want harder lol. I also met the property manager and the Assistant manager all Rockstars❤️

Review 110 (2021-10-11 - Rating: 5)
Great place for pets! The dog park is always fun to be at for the kids to run around and socialize🐶

Review 111 (2024-03-13 - Rating: 5)
The Maintenance Crew is very much on it, with the requests put in. The property is always in tip top shape. It’s a very peaceful environment to live in and the community is inviting!

Review 112 (2019-07-18 - Rating: 5)
Great front office! Reece and Skylar are extremely helpful and friendly. Ive only had positive experiences with them. Hilltop seems like an awesome company and the renovations have been amazing. Also, the pool area is fantastic!I would recommend these apartments to anyone!

Review 113 (2023-10-03 - Rating: 5)
Chris is awesome great customer service skills friendly and committed to taking care of your maintenance needs. Hes easy to talk to and go over and beyond to make sure your maintenance issues is completed timely and correctly!

Review 114 (2019-10-02 - Rating: 5)
Awesome!!!! Currently 6 months in the property and I love it. Buildings are well maintained, clean and spacious. The pool is nice, always relaxing and quiet. The management are always attentive, helpful and polite...especially Skylar! She is very sweet. Love it here!!!!

Review 115 (2020-10-07 - Rating: 5)
I don’t usually post reviews because I never truly have a memorable experience but The Brazos team really did stand out. Hector was quick to fix a few orders I placed without hesitation and Alex in the office was very considerate with following up afterwards. I would definitely recommend this place to those looking for a quality way of living.

Review 116 (2023-08-01 - Rating: 5)
First i want to start off by saying that chris the new maintenance is amazing he has only been here a few weeks and he found a problem that we have had for 3 years and he fixed it . i have lived here for 11 years and this is the best office staff we have ever had .. again we are lucky to have chris its all getting done right !!!!!

Review 117 (2020-03-04 - Rating: 5)
Peyton and Amber have been such a huge help to me. Peyton is so friendly and professional. Amber is very organized and responds to resident requests as quickly as possible. I really appreciated them both taking time to talk with me today and help me with my questions!**My only suggestion would be adding another leasing agent to the team, as it seems like things might be stretched a bit thin with just three employees in the office. That said, theyre doing an admirable job keeping things running smoothly.

Review 118 (2017-06-09 - Rating: 4)
I just moved in and so far so good. I really love the apartment and everyone one seems to be friendly. I havent had any problem yet with office staff they have really been responding to all my request promptly. Chad is amazing! Such a wonderful help. I pray that this remain the same because I really love it here so far. The only problem I am having is the train but its not that bad.

Review 119 (2019-04-13 - Rating: 5)
Overall, I really like living here. Ive had none of the problems plaguing the other apartments Ive lived in.+ Good location: near Willow Bend, the Bush, and Dallas North Tollway.+ Floorplans are spacious and open. I like the large windows for natural light. Garden tub. Nice balcony. Its really quiet on the 3rd floor.+ Newly renovated. They replaced and upgraded everything.+ Reasonable utility bills.+ Maintainance returns my calls and comes to fix the problem promptly.+ The front desk staff must have changed from these earlier reviews because Ive never met anybody who was rude or unhelpful.- Parking! They built too many covered parking spaces that you have to pay for (even though its Texas). I can still always get a spot not too far away. The biggest problem is that they designate far too few guest spots and all guests have to register online every time they come. Also some spaces are narrower than others by some feet!Note: Rent seems a little high, but its about average for Plano. Even though its located in Dallas, Plano is just across the street.Management changes often, but that seems to be just like every apartment complex in DFW.

Review 120 (2021-09-16 - Rating: 5)
I love these apartments the manager Amber is the best she has looked out for me since day one of me moving here from holding my apartment for me, and the best customer service I’ve dealt with in a apartment. The communication is the one of the best parts of dealing with the office you know what’s going on in the community you live in I just recently moved out 9/12/2021 the move out manager who helped me move out was very helpful and fair to allowed me a chance to get a nice amount of my deposit back so this isn’t a bad place to live they are very fair thanks the Brazos for showing me love when I signed my lease and when I moved out..

Review 121 (2024-06-19 - Rating: 5)
The environment here at the Brazos is amazing the staff are always eager to help Chris whose always friendly is eager to always help I’m happy I moved here the annul pool party was lit thanks for making my transition an excellent experience

Review 122 (2023-10-19 - Rating: 5)
Billy May is so awesome!! I stopped by the apartment complex to ask about their landscaping and because of his friendliness and knowledge, I sent my nephew there to rent an apartment. Thank you so much Mr. May!!!You’re Great 👍 😊

Review 123 (2020-05-21 - Rating: 5)
We are a family of four living at the Brazos Apartments and we love it here! It has three nice pools, beautiful trees (with squirrels and birds singing in the morning) and landscapes all over the complex, close proximity to the highways, and a wonderful staff. Highly recommend to anyone looking for apartments in the DFW area. There is real community here.

Review 124 (2019-08-12 - Rating: 5)
Beautiful property and Amber the property manager is great! She always goes the extra mile to make sure her residents are well informed and that the community looks it’s best. Her positive attitude makes her a pleasure to work with!

Review 125 (2019-10-14 - Rating: 5)
The apartments are beautiful and the staff is great. Amber got us into our apartment within a small time frame and made it a priority. The pool area is way better than expected.

Review 126 (2020-10-12 - Rating: 5)
Lived here for one year. The Brazos is a good community and is pretty well maintained. My unit came with nice appliances, countertops, and w/d. No issues with the staff or maintenance! I would gladly live here again.

Review 127 (2020-03-31 - Rating: 5)
This complex is A-mazing!! I love how clean and beautifully decorated it is with awesome trees and flowers everywhere. This gives it such a neighborhood feel in the midst of a huge metroplex. The pool is super clean and definitely something I’m looking forward to this summer. But one of the best qualities I think, is the staff! Payton has always been so friendly (don’t think she’s ever in a bad mood), and is always willing to help anyway she can! Highly recommend!!!

Review 128 (2024-02-14 - Rating: 5)
This is just the feeling coming for the people who are working in Brazos apt office at 4341 Horizon n pkwy.first i met front desk who was very nice,then if I have any issue for work order or any questions i have like if there is any noises from neighbors or there is any emergency their response is very prompti can talk to john who is the manager or cherrise or alandra in officeand also the person who come to do the work jessie or chrisi will recommend anyone who would like to move hereonly thing is that RENT IS TOO HIGH

Review 129 (2019-02-02 - Rating: 5)
Moved in right as new management took over and it has been the best experience I have ever had. Everyone at the office is willing to help. And the property is so nice. We love everything about this community. We plan to call the Brazos home for quite some time.

Review 130 (2019-05-16 - Rating: 5)
Amber and the new office team are amazing! In love with all the upgrades to the property. New fitness equipment, the pool is getting a fire pit! Love the renovations! Highly recommend you check this place out!

Review 131 (2020-08-16 - Rating: 5)
I have been living here for 3 years, Amber and her team are amazing, very special on what they do to service this community, work orders are completed on time and fast. Just Stop by the office and you will see that the will treat you with a great professionalism but at the same time they treat you like a family member. Great community.

Review 132 (2024-03-05 - Rating: 5)
Great experience at the Brazos. The team in the office is always willing to help. Chris and the crew in maintenace handle all requests timely

Review 133 (2024-08-19 - Rating: 5)
Great team every on this of things, the apartment looks great and jon is funny and very relatable

Review 134 (2024-05-24 - Rating: 5)
Been a resident here for a couple of years, and this maintenance team is outstanding! And a special shout out to Jessie and Chris.

Review 135 (2019-09-24 - Rating: 5)
Me & my husband love the floor plans, upgrades & the pool area looks great! When our lease is up, we plan on moving in here! Skylar was sooo nice to us, she has great customer service! 😁😁😁

Review 136 (2020-04-16 - Rating: 5)
The staff that I’ve dealt with has been absolutely amazing...Peyton and Amber have both exceeded my expectations and their pleasant attitudes helped make a difficult transition Extremely easy!!! I would definitely recommend these apartments based on the staff alone.

Review 137 (2024-07-30 - Rating: 5)
Caesar Montoya was quick with the call. Every time we get him, he goes above and beyond!!!!

Review 138 (2022-11-12 - Rating: 5)
Michele is literally the sweetest and most detailed person i have ever met while touring apartments!!! The apartment was beautiful and the complex is basically spotless

Review 139 (2019-10-15 - Rating: 5)
Previous company and office staff were not good. This new management is the best out of the 4 years I’ve been here. Lots of good upgrades and the office staff is friendly, work hard and help all they can as soon as they can. I plan on staying here a lot longer than expected

Review 140 (2021-10-18 - Rating: 5)
I absolutely love this apartment complex!!!! Nice and quiet location it’s pet friendly and has a beautiful pool. the staff is super friendly (John ) was very helpful and nice 10 out of ten I Highly recommend The Brazos!!!!!

Review 141 (2020-03-31 - Rating: 5)
Of all the apartment projects that I have dealt with this is the best. The quallty of the apartments and the amenities is second to none. Payton Best was very knowledgeable and helpful in every way. She worked with me in every way possible.

Review 142 (2024-05-23 - Rating: 5)
Best apartments I’ve lived in so far maintenance is always on top of it!

Review 143 (2024-05-09 - Rating: 5)
Chris is amazing!! AC stopped working and he got it up and running in no time!! Thank you Cris you are the best!

Review 144 (2019-09-26 - Rating: 5)
The new updates have definitely improved this property. The dog park and pool are awesome. The girls at the front office are.the sweetest and always make sure things get done!

Review 145 (2023-06-21 - Rating: 5)
I just moved, I liked everything, from its tranquility, attention to the residents, communication at all times, its areas are very clean, calm and beautiful.Michel attention was very good.I recommend it

Review 146 (2020-08-05 - Rating: 5)
Weve been living at the brazos for almost 3 years, it is a very quiet and clean community, I am happy with all the staff, they always solve any mishap quickly, also we always have social activities organized by the team, appartments are beautiful, just a great place to live!

Review 147 (2024-07-17 - Rating: 5)
Thank you Jesse for completing my maintenance request quickly. Awesome.job☺️

Review 148 (2023-08-29 - Rating: 5)
One of the best apartments ive ever lived and employees always treated me with most respect beautiful apartments i would highly recommend moving in.

Review 149 (2024-05-24 - Rating: 5)
I really like living here, the houses are large and spacious and the staff are friendly.

Review 150 (2024-05-16 - Rating: 5)
Caesar Montoya -Was very impressive and so fast and knowledgeable. Best maintenance man ever!!

Review 151 (2019-10-15 - Rating: 5)
I absolutely love these apartments. Wonderful customer service, maintenance team is quick to respond and the new management team is amazing.

Review 152 (2021-10-19 - Rating: 5)
Best apartment I’ve lived at the team at the brazos are very helpful and kind with every situation. John has been very great to us since we’ve moved in.