Oak Creek

Located in Houston, Texas

Address: 6111 Vance Jackson Rd, San Antonio, TX 78230, United States

Phone: +1 210-538-6443

Rating: 3.3

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Pets welcome
Swimming pool
On-site parking
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-03-03 - Rating: 5)
The manager , Serena and her maintenance crew do an awesome job. When there is any issues with my apt the maintenance guys are always there to fix it within a day. Serena is the best apt manager I have ever had dealings with. I highly recommend Oak Creek Apts !!

Review 2 (2025-02-03 - Rating: 5)
If your looking for a affordable apartment, come check out Oak Creek. Office manager Serena or Elizabeth will get you taken care of. I like it here, The staff in the office have super energy. The maintenance staff are top notch. Need a repair Alan or Eddie will get ya taken care of. Great job to all the staff.

Review 3 (2025-02-19 - Rating: 5)
Fantastic staff, Serena is the Best! Management is incredibly responsive, the grounds stay clean, very peaceful, & a great location. Highly recommend to anyone moving to the San Antonio area to consider moving here.

Review 4 (2024-10-14 - Rating: 5)
I had an excellent experience working with the Property Manager Serena Juarez. She was incredibly helpful and guided me through the entire process with ease. Serena has always been great, even in her previous location. She’s very professional, friendly, and really knows how to make the whole experience stress-free at Oak Creek. I’m grateful for her help and highly recommend the Oak Creek if you’re looking for a place! Thank you again Serena Juarez.

Review 5 (2024-09-19 - Rating: 5)
I recently had the pleasure of interacting with Serena, and I cant praise her enough for her outstanding customer service. From the moment I reached out, she was attentive, knowledgeable, and genuinely eager to help. She took the time to listen to my concerns and provided thoughtful solutions that exceeded my expectations. Her friendly demeanor made the entire experience enjoyable, and it’s clear she truly cares about her customers.

Review 6 (2025-01-13 - Rating: 5)
I have actually been living in the oak creek apt for about ten years now i moved in with oak creek in 2015 and i love the oak creek apt thats where my forever home is, its about 19 minutes minutes from my job. Since i have been there i have gone back and forth with different managers and know we actually have a good one she is there for the community and us tenants Serena juarez thanks for all you do for our community.

Review 7 (2024-07-31 - Rating: 5)
First off let me start by saying thank you too the manager Yolanda!!! She is a great genuine person who was very helpful, supportive, professional and transparent! I was looking for a new place to call home and she welcomed me and made the process very smooth, simple and straightforward! It is management like this that makes up great communities, I look forward to being a resident here and feel very confident in my decision to call the Oak Creek apartments, my new HOME! Thank you again Yolanda and god bless!

Review 8 (2024-06-25 - Rating: 5)
Adorable property that is an oasis in the middle of the city! Quiet and well-maintained. Management is responsive and maintenance staff does timely work to keep it running smoothly. Thankful for a great team taking care of this place!!

Review 9 (2024-12-27 - Rating: 5)
I Really Appreciate that You Are doing excellent job Serena, she is doing a good job since she been doing her job compared to the other manager. She’s doing a good job. We really happy from her. Thank you.

Review 10 (2025-01-16 - Rating: 5)
A lot has changed at Oak Creek and the best change is the outstanding manager we have Serena Juarez and her fabulous maintenance crew we have ever had. Its now a pleasure to call the office and have someone that listens to our needs and concerns. Pray this crew including Elizabeth stays for permanently, we wont let them go if not well protest..🥰

Review 11 (2024-06-21 - Rating: 5)
Oak creek staff is awesome! They have move in specials staff is prompt and efficient when things need to be repaired. Staff is also communicative and looks out for the kids that live here! Also did a resident appreciation day where we had pizza and soda and got to catch up. :)

Review 12 (2024-03-22 - Rating: 5)
Definitely a nice complex. Im so grateful for Russ who was only a temp but he was better than all the other temps and some of the other managers! Maintenance guys are awesome! They are really nice and try their hardest with what they are given to work with. Its really the company/owners that keep dropping the ball and leaving us in bad situations.

Review 13 (2024-06-19 - Rating: 5)
My experience at Oak Creek Apartments was great - I loved the location, and particularly the greenbelt and creek right in the middle of the city. The property sold right in the middle of my lease, and I was wary, but my experience with the new management company was positive. I found Pablo to be responsive to my requests. I do know that there were issues with hot water heaters and maintenance - fortunately, I lived in a unit that had no such issues. Unfortunately, I think that the timing of the freeze coincided with the sale of the property, and the new owners were left with major plumbing issues. When my lease ended, a new maintenance team had been hired, and they seemed to be working hard to address all of the issues that come with an older property. Overall, it was a peaceful and safe property, with a beautiful greenbelt, in a great location.

Review 14 (2021-12-11 - Rating: 4)
12/2021:We have a new manager named Linda. She is doing the best she can with being short staffed. She will work with you if you are a decent person when speaking to her. I needed my mailbox fixed and despite having no maintenance man, she got the box opened for me. The water shut offs have slowed down and we have been peaceful and happy for the last month. The complex is clean and quiet which is what I need.7/1/2021:I moved here on July 1st from six hours away. We chose this location because of the low crime. The trash is picked up on a regular basis and there is no graffiti in the neighborhood. Laura, the assistant manager, was very attentive, helpful and dedicated to helping us qualify and move in here. Pablo, the manager is also very friendly and attentive, I have seen him picking up trash and working hard. We have been here for 12 days, there are no bugs anywhere inside of our apartment. One spider hitched a ride in my boxes, but other than that, no bugs. The apartment was in good condition and clean when we moved in. The a/c is very cold and the shower has good water pressure. I have requested a screen for my bedroom window. That is the only flaw. The neighborhood is safe. There are no loud cars playing loud music. The apartments are well insulated between floors. We are not bothered by any noises from neighbors. There are kids who play in the parking lot, but they have good manners. I think this place is a gift from God and a perfect experience for our first San Antonio apartment. There is a beautiful dog park and a creek. Lovely grounds.Edit: 8/2021: We have currently been without hot water for eleven days. I feel this should have been addressed in an emergent manor.

Review 15 (2024-08-01 - Rating: 5)
Super helpful and nice.!!!! I would def enjoy my time leasing here and is a very informative. Recommend talking with yolanda… she is a great manager

Review 16 (2024-06-21 - Rating: 5)
Poor maintenance does not have own tools does not have knowledge of basic maintenance does not know electrical plumbing ac ...always having to wait for everything...work orders closed out and never dont trash always on grounds pool not cleaned properly has no real staff all are temp service nothing ever gets done roof on buildings are still leaking from top instead of replacing roof correctly they just put a patch now I found putIts my responsibility to get a hole on ceiling where the roof was leaking after maintenance came In isnt that the responsibility of the emergency maintenance to schedule a repair without me putting on a work order ...Ive worked in the business 20 years never in my career have Ive heard of resistance has to maintain the repairs being done after an emergency not caused by you but by the failure of property staff and ownership being cheap Im done with this property wont recommend anyone no professionalism no maintenance knows their jobs worst property ever plus worst also is corporate winter call you back just leave nane and prorty and thats all you get....There has been a new change on property staff with management and maintenance Yolanda is very good for this property and works with the residents and can be sympathizers and upstanding she talk to residents and listen them we have new maintenance Alan the lead maintenance very professional and gets the job done in a timely matter very knowledgeable and then then we have Robert the new make ready very good and knowledgeable as well in getting things fixed and hood work Ill about to renew my lease Im very happy again thank you

Review 17 (2021-01-20 - Rating: 4)
I have lived here for a year and some change and haven’t had many problems. It’s pretty quiet around here which is nice and maintenance is always prompt and quick when I do have problems. There is a new office team since I first moved in but they are super friendly and never frustrated when I have questions. Dakota deserves a special mention because he is always ready to help me even if it’s just a question about packages. There is no assigned parking but everyone is pretty respectful when it comes to parking in the same spot. Although, the building I was in, “I” is always hard to find for visitors which I hated but all in all this place isn’t terrible for my first apartment I enjoyed my time here and for the rent it isn’t a bad place to live. I did have a broken car window more recently but nothing was taken and I believe it was an accident because kids are usually playing in the parking lot. I would renew my lease but I’m looking to move closer to my work, I do recommend for someone who isn’t trying to break the bank and live in a decent place with decent people.

Review 18 (2022-08-05 - Rating: 5)
I dont know anything about the old management, but the new management was awesome from day one of my application process! Thanks to Rosa i was approved in less than 2 weeks for an apartment. She was very courteous and helpful through the entire process. Everything is being renovated and I am excited about my children and I moving into our new place very soon!!!

Review 19 (2020-06-10 - Rating: 4)
Ive been here going on 2 months and i must say they are on top of things. Jackie and Claire are super nice Jackie helped me with the process of moving in went super smooth. I had an issue with my ac the very next day they were there to check it no waiting Jaun the maintenance guy always makes sure his work is satisfactory well it is thank you Jaun keep up the excellent work kudos!! They are even giving the apartment a new coat of paint they look great! I have to say i really like this place. Thank you ladies for improving this place.

Review 20 (2019-08-09 - Rating: 5)
I am very content with the staff and service this team provides. They never fail to meet my needs. The fact that they care so much and always give the residents and even applicants priority and respect differentiates them from so many other properties I have associated with. From inquiring, to applying and as far as to the work orders, they have been on top of it all. Workers are always so happy and friendly making the positiveness so contagious. Keep up the amazing work!

Review 21 (2019-01-31 - Rating: 5)
I was a recent resident for 2 and half years .I liked they area and apartment. I moved for personal reasons I wish I didnt have to. Management was good Alba was helpful never had problems with pest. Neighbors were quiet it wasnt loud it was a nice place to live and call home thank you.

Review 22 (2021-09-15 - Rating: 4)
Had a few hiccups for a minute with management changing but the new manager Pablo had been amazing and very understanding. He has done his best to take care of any issues we have had. Hes very caring and listens to any and all of our issues. Thank you Pablo!

Review 23 (2024-06-23 - Rating: 4)
This past Friday we had a pizza party.It was great.zgot to meet some of my neighbors for the 2st. Time.We all had a very good time.

Review 24 (2024-09-19 - Rating: 5)
These apartments are amazing, Serena was a great help !

Review 25 (2024-10-07 - Rating: 5)
Great property, had great experience with the maintenance team.

Review 26 (2021-08-12 - Rating: 4)
Ive had an overall positive experience living here. They have been very fair with my move in & my departure. Its a good place if youre in need of starting over!

Review 27 (2023-03-23 - Rating: 5)
Great place to lease. When I went to tour Angela was so helpful and sweet. The property looked phenomenal. Thank u Angela for all your help. 😁

Review 28 (2024-06-26 - Rating: 5)
Yolanda stayed in late with us to help us with the application & such great service🙂🙂

Review 29 (2024-06-21 - Rating: 5)
Friendly staff and the new paint job looks great!

Review 30 (2024-06-21 - Rating: 5)
Thank you for everything , we are so happy to live here 👏🙂

Review 31 (2019-08-28 - Rating: 4)
I have not moved in yet but I have heard some discouring news about the place but overall people the tenants like it.

Review 32 (2025-01-30 - Rating: 5)
Love love love Oak Creek!

Review 33 (2021-09-07 - Rating: 5)
Staf is always nice and maintenance is always on top of problems, Ive been here for a couple of months now and am absolutely happy

Review 34 (2018-08-10 - Rating: 5)
Superb Maintenance Lead!!! Great pool and facilities....

Review 35 (2024-06-21 - Rating: 5)
Great place to live.

Review 36 (2024-05-26 - Rating: 5)
Love the pool!!!

Review 37 (2019-09-13 - Rating: 5)
Great location nice place

Review 38 (2019-04-14 - Rating: 5)
Beautiful Community!

Review 39 (2025-03-04 - Rating: 5)
Serena, the manager of the property is a truly spectacular person. She always been nice to us. The maintenance people know their stuff too.

Review 40 (2024-06-21 - Rating: 4)
I have been here for 2 years and the best thing that has happened is Mr. Alan from maintenance and Mrs. Yolanda! Excellent people and very good work