Waters at Westchase Apartments

Located in Houston, Texas

Address: 11490 Harwin Dr., Houston, TX 77072, United States

Phone: +1 281-498-8866

Rating: 2.7

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-15 - Rating: 5)
After months of searching for an apartment The Waters at Westchase was able to rent me a 2 bedroom one bath when I was thinking I couldn’t only be approved for a one bedroom. The application process was super easy and fast. They total were on time with making sure things were ready for us to move in. Michelle and Monica both made sure my apartment was done correctly before I moved in. New floor and carpet and paint. I’m so very grateful for this place,.

Review 2 (2025-02-07 - Rating: 4)
I am giving four stars. Since I moved in this management has made and continues to make much needed improvements to the complex. I also want to say that Michelle, Monica and Steve from the office are very easy to deal with and don’t just push you off like the last office crew. Thank you guys for a good job done!

Review 3 (2025-02-21 - Rating: 5)
Michell was very nice and help me a lot in the process, I like my apt is nice, the complex is keep clean and is also quiet.

Review 4 (2025-02-06 - Rating: 5)
Talking with the staff here was amazing been living here for 5 months an everything I needed fixed was handled the next 24 hours Great Team , but have to give a S/O to Michelle

Review 5 (2025-02-06 - Rating: 5)
Thanks for the excelente service we love the attention when we walked in Michelle was helpful and Monica was nice a ND Steven was nice. Thanks fie the great team. Live water at westchase

Review 6 (2025-02-12 - Rating: 5)
Michelle, Mónica,Steven we love the way they treat me as family.michelle was very awesome and love the was she treats her customers. Thanks waters for everything.

Review 7 (2025-02-05 - Rating: 5)
Thanks for Michelle and Monica the services is great. I love the services at waters they treat me like family.

Review 8 (2024-01-26 - Rating: 4)
When I came to apply , Natasha was very welcoming , informative and helpful. I got my apartment after the cold front. Little small details inside the apartment, yes the reviews can throw you off .. but honestly for the price its a beautiful home inside. I spoke to Janett and she was very quick to fix my issues. Im comfortable where im at ,ive met my neighbors and they were so welcoming . Props to Janett and Natasha they are very welcoming and sweet managers.

Review 9 (2025-02-05 - Rating: 5)
Thank you Michelle and Monica for the service you provide me. Thank you are a good team k love the way you work.

Review 10 (2024-08-28 - Rating: 5)
Ms. Monica had a great customer service a 100 percent recommended , she was really nice great personality explained every detail and always great sense of humor .

Review 11 (2024-11-25 - Rating: 5)
I LOVE WATERS AT WESTCHASE MICHELLE AND MONICA GREAT SERVICES AND EXCELLENT COMMUNICATION THANKS FOR THE SERVICES.

Review 12 (2016-03-25 - Rating: 4)
I just moved in about a week ago. After reading the other reviews I was anxious about bugs, maintenance, smells, and mud. I am happy to say I have not had any of those issues. I did have some maintenance issues. (air and hot water) on separate days. Maintenance fixed the issues same day. It looks like the people in the office really care about this property. I do wish that more people would not throw garbage on the grounds and take more pride where they live. The price is well worth the apartment and I already see improvements. Pool cleaning and less garbage on the grounds. Not perfect but moving in the right direction.

Review 13 (2019-05-23 - Rating: 5)
I am a current resident and have to say living at Waters at Westchase is great! Ive been here almost 2 years & I dont have any major complaints. Maintenance is awesome and prompt. The front office has always been friendly and accommodating. All around it is a great place to live.

Review 14 (2022-09-14 - Rating: 4)
So my application finally got approved. after 11 days all because my current landlord refused to send the rental verification. but i am truly happy that I will be closer to my job and no longer have to do that 1 hour commute to work. i am now excited about my move

Review 15 (2021-11-16 - Rating: 5)
I feel very satisfied and comfortable living at Waters at Westchase, I have been here for several months and I can assure you that the best of all is the professionalism and attention of the new staff as the new administration. It is normal that there are problems as in all complexes in Houston, but the remarkable difference is the best attitude and willingness to repair and correct ASAP. I live very calmly with my family and we appreciate this opportunity.

Review 16 (2017-02-02 - Rating: 5)
My experience at Waters at westchase was rocky at first due to no maintenance but once they got it together the apartments arent bad at all...its pretty quiet for the most part and the ladies in the office are very sweet and Beverly the manager goes out her way to help you. As long as they continue to have the staffing they have I see these apartments becoming better and better with time.

Review 17 (2017-11-20 - Rating: 4)
Ive lived here for a full 13 months. I had no problems with this complex what so ever! Whenever something broke, they fixed it in a timely manner. The office stays open late to ensure all of the residents rent gets paid. Staff is friendly and understanding. The only issue I did have is the gates are ALWAYS broken!! Like always!!! lol. Parking isnt an issue.

Review 18 (2021-11-20 - Rating: 5)
Edgar is the best Management team that we have had. I have been here for 10 yrs. and Edgar go above and beyond to make sure the residents are taken care of. It’s great to see a Manager that’s always walking the property to see what needs to be improved!!!! Hands down to Edgar I hope he is here to stay.

Review 19 (2019-03-10 - Rating: 5)
The maintenance team are a good group of guys. I have had nothing but positive experiences when interacting with them. The entire staff is very professional. I plan on renewing my lease here.

Review 20 (2019-07-31 - Rating: 5)
Ive recently renewed my lease here, and for a good reason! While no apartment complex is perfect, this one comes pretty close for me and my family with our price range and its mostly thanks to the wonderful staff team.

Review 21 (2022-11-05 - Rating: 4)
Bonnitta was really nice when we spoke, im relocating to this city, and needed a place to call home quick, because my employment dont start until 11/08/22 she is an mvp. All the reviews did not close my mind about waters at westchase none at all. Cant wait to move in.

Review 22 (2025-02-05 - Rating: 5)
Thanks waters at westchase Michelle and módica and steven

Review 23 (2019-03-18 - Rating: 5)
I had called to ask a few questions about the place and not yet even a potential customer, the woman who answered the phone was a polite lady to talk to! She had answers to all my questions and concerns. I felt like she went above and beyond expectations! I will be going to check the property out in person next week.

Review 24 (2021-12-02 - Rating: 5)
Comfortable place to live been here for 4 years now and I can say the staff now are amazing. Edgar the manager is super nice, professional and helpful including the receptionist especially Norma.

Review 25 (2019-06-03 - Rating: 5)
Waters at Westchase is truly a rare find- a convenient location in the city with quick access to all major highways, surrounded by PLENTY of things to do, not too big or small, great residents, caring management, friendly and trustworthy maintenance staff, well-kept grounds, and the list goes on. Waters at Westchase has my highest recommendation and you will be wise to give this one a look.

Review 26 (2020-11-12 - Rating: 5)
I like this place a lot i dont know why people say that there is a lot of bugs and spiders, i have seen this place with my own two eyes and i can say this place is amazing and i have experienced it i also dont know why people say the floor is broken when its not true the floor is fine but people make it look like it is not i totally recommend this place to live it makes me feel amazing but with the problems of the Ac not working and the broken floor they are fake i have seen them myself and i can say with joy that there is no broken floor the AC only does not work when it is out of air and makes a gas smell so it is probably why you said that the AC is bad because it was without air but it is an amazing place

Review 27 (2021-11-16 - Rating: 5)
Edgar is such a nice person and I am so Happy with new management, he a very helpfull and solve ours problems when we have,God bless him and give more success in life, Amen.

Review 28 (2021-03-29 - Rating: 5)
Been living here a year to be honest was never satisfied with anything up until now they have new management so a bright future ahead

Review 29 (2019-08-23 - Rating: 5)
I have lived here for a little less than a year. I feel that there is so much space for the price that we pay for rent.

Review 30 (2019-03-12 - Rating: 5)
This place is not only comfortable and quiet, but they are very expeditious when it comes to questions and concerns. They are accommodating and fair. I would recommend this place to anyone!!!

Review 31 (2019-08-18 - Rating: 5)
I lived at these apartments for 2 years and really loved living here.

Review 32 (2016-03-11 - Rating: 4)
My mom lives here, shes happy. Peaceful quite place.

Review 33 (2017-06-02 - Rating: 5)
I have been here since Jan and I love it. Nice and quiet community.

Review 34 (2023-10-28 - Rating: 5)
Great place to live and Great Staff. Natasha.

Review 35 (2019-09-17 - Rating: 5)
The staff is always prompt with answering questions and concerns or any maintenance issues.

Review 36 (2022-06-07 - Rating: 5)
Love this property because the staff are so friendly!

Review 37 (2022-01-27 - Rating: 5)
Wonderful experience! Esther and Alex were helpful when assisting me

Review 38 (2019-08-25 - Rating: 5)
Beautiful spacious apartments, and great location!

Review 39 (2021-01-07 - Rating: 5)
Google yall stalk people like that....😂😂it was good...lol

Review 40 (2023-11-02 - Rating: 5)
Very informed and helpful staff.

Review 41 (2020-06-19 - Rating: 5)
Blown away by the service- Amazing job ladys

Review 42 (2021-05-12 - Rating: 5)
This new company of ownership is really good

Review 43 (2016-11-26 - Rating: 5)
Good hous

Review 44 (2019-09-18 - Rating: 5)
Love the spacious apartment.

Review 45 (2017-10-18 - Rating: 5)
I like em

Review 46 (2023-12-06 - Rating: 5)
Excellent management

Review 47 (2017-05-01 - Rating: 5)
Nice

Review 48 (2017-04-08 - Rating: 5)
Safe and quite!

Review 49 (2018-01-20 - Rating: 5)
Friendly staff!!

Review 50 (2019-01-19 - Rating: 5)
I live here

Review 51 (2025-02-06 - Rating: 5)
Thank you Michele and monitions and Steven for the 100 service.

Review 52 (2023-02-03 - Rating: 5)
* I have been living in this complex for 3 years, the new office work team does their job very well, they are friendly, educated and very professional people, especially Bettsy and Barbara who always solve the inconveniences that may occur in your unit. Thank you very much for doing a good job and that Complex works better and better. Thank you very much!!!* I have been living in this complex for 3 years, the new office team does their job very well, they are friendly, polite and very professional people, especially Bettsy and Barbara who always resolve any issues that may occur in their unit. Thank you very much for doing a good job and for making Complex work better and better. Thank you so much!