Villas at Zaragosa Apartments

Located in Houston, Texas

Address: 1640 N Zaragoza Rd, El Paso, TX 79936, United States

Phone: +1 915-855-1134

Rating: 2.6

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-16 - Rating: 5)
Joe has been very helpful and communicative about our move in process. He made it very easy for us especially since my boyfriend is on the road so i was doing most of the in person work. Usually the move in process will give you a feel of how it is to live anywhere so having such a pleasant experience, i know i will love living here. Thanks for all your help joe! ☺️

Review 2 (2024-09-20 - Rating: 5)
While I lived at these apartments I was very comfortable and safe. The property was always kept clean and beautiful. Management was always very professional and friendly. If I had to live in an apartment again I would not hesitate to rent at Villas again!

Review 3 (2024-12-30 - Rating: 5)
I’ve lived here for years and I love it! It’s quiet and clean, and the management is super friendly. I love the locations it’s so close to any and everything you might need from groceries to entertainment. Highly recommend

Review 4 (2024-07-03 - Rating: 5)
I really recomendPeople offices friendlysHelp me in everythingMy apartment very clean & beatiful the rent price its amazingBecause everything clean. Swiminpool .,Green areas .,I’m really love love here 🙏

Review 5 (2024-09-12 - Rating: 5)
This apartment complex is absolutely beautiful. They maintain the grass so beautiful and clean. Not to mention the pool and the gym. The location is so convenient with restaurants and walmart nearby.

Review 6 (2024-09-13 - Rating: 5)
I recently went for a tour, and I have to say that I loved the property. It was clean and very friendly. I will definitely look into living here one day.

Review 7 (2024-10-24 - Rating: 5)
Very nice & polite staff ,I came in to ask question about a future apartment &the gentlemen was very nice & showed me a model home &was respectful & Profesional

Review 8 (2021-09-06 - Rating: 5)
My husband and I moved into these apartments in August of 2018 and we absolutely loved living here! I felt completely safe walking around the complex and the staff in the front office were always so nice! Thank you Amanda and Elizabeth for all your help! Parking is sometimes really crowded but it’s what comes with living in an apartment complex - you’ll have to walk a little farther oh well. Requesting maintenance was really easy and they always make sure to do things in a timely manner. We always received compliments about our apartment from friends. Thank you for the warm welcome into El Paso! I always recommend these apartments to anyone who’s looking!

Review 9 (2020-03-04 - Rating: 5)
I have lived here since July of 2019 and have had no problems at all with the staff, whether it be the ladies in the front office(Amanda and the other one I haven’t asked her name yet) or with the maintenance team. They are very understanding when it comes to any payment issues, I’ve been extremely late ONCE and it wasn’t brought to an extreme. They are timely with any sort of maintenance request whether it be a clogged bathtub or a lighting issue. I’m not sure why there have been many negative reviews. Yes, it’s hard parking sometimes close to the apartment depending on what time we get home, but that’s not something I would complain about unless it was an every day thing. Personally, my roommate and I have enjoyed living here because we feel safe thanks to the gate and the amenities are great. The pool is nice when it’s season and the computer/media area is great. Once again, I don’t see a reason that anyone would leave below a 4 star review.

Review 10 (2018-06-22 - Rating: 4)
I love this complex. For the area, this is one of the most affordable and very spacious apartments you’ll find. Elizabeth & the rest of the front office staff have been very helpful, friendly and welcoming.Because people want to know what to look out for, honestly, the parking lot is smaller than most. If you get in later than 7pm during the week you may have to search around a bit for a spot further from your apartment building.Suggestion to the staff for consideration: designated visitor parking (especially after hours), more outdoor lighting for the chance residents have to walk to their building at night or early mornings, lower the price for covered parking options so that residents will feel more inclined to utilize those area or removal all together as they are usually vacant.Appliances in the unit are updated and work well. When my dryer went out maintenance was able to stop by and solve the problem within the same day. Maintenance works on a schedule so yes, sometimes you have to wait a day to have someone over but when they are in your unit they work until the job is complete (if you have multiple requests be sure to submit them all together so that they can prepare adequate time for all of your issues).The general area has grocery stores, shops and restaurants all within a 10 minute drive one trade-off is that Zaragoza is a busy main road so having patience with that will save you excessive road rage.One last suggestion to the community: EVENTS! Invite people to the office for small events, maybe a summer pool day to kick off summer days. one thing i always thought about was having a community “yard sale” at the basketball court to help people get away of gently used / unwanted items.No hidden fees, office is transparent, as a renting adult you always want keep document, review them and ask questions when necessary.

Review 11 (2017-06-19 - Rating: 5)
Me and my husband have lived here since the end of February, and so far we both love it here. The parking is great, the complex is clean and kept up. Most of the neighbors are quiet, with every complex is pros and cons. So far we havent had to many cons, I feel the apartments inside could be updated a little bit has a 90s feel to it but its still great! I love the spacious bathrooms and the balconys. (My requests lol) I do however wish the pool was a little bigger and deeper, and it would be cool to have maybe after hours for adults. During the day its filled with kids and people, I like kids dont get me wrong but its hard to swim cause you have to watch your every move. The staff in the office is fantastic, theyll help any way they can, esp Elizabeth shes awesome I like she takes time out of her day to actually have a conversation with you and actually care. It would be cool to see more events here as well on the weekends, like a painting club or something. We love it here, hopefully we wont have to move next year if not we plan on staying. Keep up the great work!

Review 12 (2020-04-07 - Rating: 5)
Excellent Staff, Good Quality ApartmentsMoved into the Villas at Zaragoza apartments 4 years ago, just recently moved out. This was purely by our choice to move on with ours lives not due to the apartment.Pros- Excellent staff who went above and beyond to handle our issues and problems. They excelled greatly and in appropriate time. Joy at the front desk tells everything honest and is always friendly. Amanda is always there laughing and smiling, talking to our neighbors and listening to our concerns. Elizabeth moved us in 4 years ago and has been there to help us out every step of the way with issues that we have had from normal apartment living.- Appropriate pricing for quality of living at these apartments. Got high level accommodations for avg cost when compared to Denver.- Available car ports and garages when needed- Excellent Gym, pool, and club house environment- seasonal events to bring that neighborhood feeling during the years,- Quality dog park (if we had a dog we would use it every chance we can get)- Interesting food options near by with the location. There are some good restaurants in the area.-Good Sense of security for the area with the automatic gate.Cons- People and neighbors. Nothing against the apartment complex cause it is out of their control.- Some facilities need updating like parking and the gate system. (They have told me they are working on this)- Off of zaragoza, its both a blessing a curse cause it takes forever to leave and enter the facility without dying.- Trash service is weird and awkward. It is getting better though.10/10 points, 5/5 stars, 4/7 perfect score. Would definitely recommend friends and family to live here.Experience:- Moved in 2015 with other management- Stayed in same apartment for 4 years no major problems- Family runs apartments in Denver, CO.- lived in apartments for 10 years.

Review 13 (2017-08-21 - Rating: 5)
I love this place. The ladies that work here are fantastic. If you want to always feel welcome come here to live. I honestly am grateful to have lived here since I moved to El Paso. Being in the Air Force and moving a lot, this community was the best decision for me. You get what you pay for. Worth the price, for the fact that they are always helpful and happy to assist you in anything. They are pet friendly and always welcome you to bring your pet by. Thank you Joy, Amanda, and Elizabeth for making this place home for me the past two years.

Review 14 (2023-07-20 - Rating: 5)
This is such a great location and the apartments are well taken care of. The team is such a pleasure to work with and Amanda in the front office always goes above and beyond! Definitely recommend!

Review 15 (2023-07-20 - Rating: 5)
Absolutely recommend this apartment complex! So comfortable and conveniently located near so many stores and restaurants. The property is always clean and the team truly cares about their residents.

Review 16 (2022-02-02 - Rating: 5)
This place is beautiful! Move in is easy and they have the sweetest staff! Amanda is in the main office and she is so helpful and great at commutation and over all made me feel so welcome!

Review 17 (2018-05-18 - Rating: 5)
Awesome loving staff, timely maintenance for work orders and exceptional apartment layouts. Very dog friendly...all accommodations are well kept... did I mention how nice and friendly the staff is.

Review 18 (2017-04-27 - Rating: 5)
The parking is awesome. The new staff and new management have made a huge difference already. I cant wait to see what it is like in the future! I will recommend this place for sure.

Review 19 (2019-03-05 - Rating: 5)
Amanda the leasing manager is awesome,she is very helpful. All the workers are nice and friendly and the apartments are top notch :)

Review 20 (2020-06-12 - Rating: 5)
2 years living here and no problems. Staff ladies are very professional and maintenance is quick at fixing any issues.